Presented by: Charisse Coulombe, MS, MBA, CPHQ Vice President, Clinical Quality Health Research and Educational Trust

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1 Presented by: Charisse Coulombe, MS, MBA, CPHQ Vice President, Clinical Quality Health Research and Educational Trust

2 The SLHQ Team From top left (clockwise): Jessica Blake, Senior Program Manager Natalie Erb, Program Manager Meredith Baumgartner, Research Specialist

3 About SLHQ MISSION: SLHQ is a community of health care professionals whose work is focused on performance improvement in support of the Institute for Medicine (IOM) aims of providing care that is safe, timely, effective, efficient, equitable and patient centered. MEMBERS: Network of over 460 improvement leaders 44 Critical Access Hospitals 16 Integrated Health Systems 31 State Hospital Associations

4 Membership Map

5 Member Benefits Overview Education Online resource library with checklists, tools and more Quarterly webinars on Quality Improvement, Patient Family Engagement, other topics Regular updates on the latest advances in quality and patient safety Professional Development Annual meeting: Quality & Safety Roadmap AHA/Health Forum: Leadership Summit Rural Health Care Leadership Conference Learning opportunities through an HRET leaders-inresidence program Collaboration Best practice exchange through SLHQ LISTSERV, discussion boards and social media Peer-to-peer learning and sharing Searchable member directory AHA SmartMarket

6 SLHQ Resource Library Access our online resource library that provides the highest quality resources on topics such as: Quality improvement basics Using data for improvement Patient and family engagement Topic-specific interventions (e.g., CUSP CAUTI toolkit, early elective delivery hard stop policies) Gain access to resources from HRET, AHA, HPOE, the Institute for Diversity and more

7 SLHQ Resource Library Access the library here Search by keywords Filter by topic 7

8 Upcoming Events SLHQ Webinars Fall 2014 CLAS Standards Business Imperative for Quality Hospitals in the Pursuit of Excellence Webinars September 23 rd : The Baby Friendly Hospital Initiative: Improving Maternity Care and Increasing Breastfeeding Rates AHA/HF Rural Health Care Leadership Conference February 8-11 th, 2015: Phoenix, AZ

9 Professional Development Annual Quality & Safety Roadmap held in conjunction with the HF/AHA Leadership Summit July 2015: San Francisco, CA HF/AHA Rural Health Care Leadership Conference February 2015: Phoenix, AZ HRET Leaders-in-Residence Program Join HRET leadership and staff in Chicago for a 2-day immersion program on how we pursue performance excellence More information coming soon

10 Collaboration Building a virtual network: a new model to leverage social media, the Internet and frontline knowledge Benefits of a virtual network: Peer-to-peer learning Real-time, continuous discussion Greater network access for small, rural and critical access hospitals Combined knowledge of fellow practitioners throughout the field and country Strong, on-going relationships with your peers Network across every healthcare continuum including nursing homes, home health, behavioral health, etc.

11 Membership Directory Search our membership database to find other members Locate members by name, organization, state, and other fields Visit our website, under Collaborate and select SLHQ Membership Directory 11

12 Membership Directory

13 Membership Directory Click here to navigate back to search

14 AHA SmartMarket and SLHQ Social collaboration marketplace built for health care professionals Make confident purchasing decisions Grow your health care network Discuss solutions with AHA and other members Connect with SLHQ and other AHA entities

15 Use the SLHQ LISTSERV Use the LISTSERV to ask and answer questions from your fellow SLHQ members Examples of questions: Does anyone have best practices to identify physician champions? What resources are CAHs using to start their PFAC? What are other organizations doing post Roadmap to implement their Action Plans? Directions: Simply your question to: AHA- to share with your colleagues

16 SLHQ on Social Media Visit SLHQ online: Follow us on social media: View us on LinkedIn View us on YouTube Contact Us: (773)

17 Invite your colleagues! We would appreciate you sharing your experience with your colleagues and encourage them to join SLHQ!

18 HRET Sustainability Strategy TRANSFORMING HEALTH CARE THROUGH RESEARCH AND EDUCATION

19 HRET HEN Sustainability Strategy Going ALL IN for 2015 and beyond! Powerful improvement in many areas over the last few years AHRQ CUSP CLABSI, CUSP CAUTI, CMS HEN Meaningful, dramatic and accelerating improvement which equates to patients lives saved, harms reduced and costs avoided Hospitals that are all in working to improve across the board in multiple projects thru multiple strategies have produced powerful results. HEN has provided incredible platform and network to continue the work Considering above, HRET is planning to launch the All In Improvement Network in 2015

20 HRET HEN Sustainability Strategy All In Improvement Network/Triple Aim Collaborative (Final name TBD) Open to all hospitals at no charge Will have multiple HEN-like topics Hospitals CEOs and leadership must commit to data submission and working on multiple topics HRET will provide resources for data submission/analysis, subject matter experts, change packages, webinars and host 3 to 4 face to face meetings in 2015 and 2016

21 HRET HEN Sustainability Strategy Potential topics (TBD): Better Health REaL DATA USE Example AIM: 100% of hospitals will have stratified their readmissions data and HCAHPS data by race, ethnicity and language preference data. (National Baseline=20%) READMISSIONS REDUCTION BREASTFEEDING INCREASE Better Healthcare FAMILY VISITING 24/7 Example AIM: 100% of hospitals will have non-restrictive visiting hours for families in all units (National Baseline=86%) BEDSIDE ENGAGEMENT TOTAL PATIENT HARM REDUCTION Lower Cost APPROPRIATE USE OF IMAGING AIM: Overall reduction of MRI use by 10% for acute low back pain and 10% for CTs for headaches in the ED APPROPRIATE BLOOD MANAGEMENT APOLOGY AND DISCLOSURE

22 HRET HEN Sustainability Strategy More design work and details to be finalized over the next 3 months

23 Great Synergy with All In and SLHQ Maintaining your hospital s momentum on accelerating work to improve patient care while at the same time maintaining your personal commitment to expanding your knowledge and sharing resources with colleagues from across the healthcare continuum! 23

24 Questions?

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