Virginia Maria da Silva Araujo

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1 Curriculum vitae PERSONAL INFORMATION Virginia Maria da Silva Araujo Rua de Campos, 332, V.N. Famalicão - Portugal pt.linkedin.com/in/virginiaaraujo Skype vmsaraujo QUOTING NAME CURRENT POSITION SCIENTIFIC DOMAIN SUMMARY FUNCTIONAL AREAS / FIELD Virginia Maria Araujo University Professor and Global Best Practices Trainer & Consultant Information Systems, Information technology, Computing Virginia Araujo has a Ph.D. with honours in Software Engineering by University of Vigo, graduated on Mathematics and Computer Science by University of Minho and has several professional certifications. She has 22 years of work experience in Technology and Information Systems, with 16 years of management experience. She is specialized in Project Management, Team Management, Training, Service Management and IT Governance. She is an accredited GBP (Global Best Practices) Trainer by different examination institutes including APMG, PEOPLECERT and CSME in IT Service Management, IT Governance and Project Management. She is an ITIL Expert, ISO/IEC Consultant Manager, certified in IT Governance based on CobiT 5.0, having already trained and certified hundreds of professionals from large multinational companies on several countries. She is also a University Assistant Professor, leading innovative research projects to increasingly improve the collaboration between the Academic World and Industry. She is a member of the editorial board of the newspaper IJFCST (International Journal in Foundations of Computer Science & Technology) and PCM member of AIRCC conferences (Academy & Industry Research Collaboration Center) worldwide. She is also a certified project manager (PMI-PMP and Prince2 Practitioner), with extensive experience in implementing complex and large systems, responsible for the management of several software and infrastructure projects, used to working with geographically distributed teams in a multicultural environment. Doctorate (Ph.D.), Cum Laude, in Software Engineering Accredited ITIL Trainer and ITSM Senior Consultant with Expert Certification ISO/IEC20000 Consultant Manager Governance of IT with Cobit5 Consultant Project Manager with Prince2 and PMBOK Cloud Computing Specialist EDUCATION AND TRAINING 01/01/ /02/2015 Ph.D., Cum Laude, Software Engineering EQF level 8 University of Vigo, Vigo (Spain) Software-as-a-Service: Impact on Portuguese companies Doctoral thesis addresses ITIL and SaaS 01/10/ /06/2009 DEA in Software Engineering EQF level 7 University of Vigo, Vigo (Spain) Software-as-a-Service: Impact on E-commerce Solutions Curriculum Vitae of Virgínia Maria da Silva Araújo Page 1 / 6

2 01/10/ /02/1995 Graduate in Mathematics and Computer Sciences EQF level 6 University of Minho, Braga (Portugal) 01/04/ /03/2001 Executive Management EQF level 6 Nova University of Lisbon, Lisbon (Portugal) Leadership, Negotiation, Project Management, Management, Financial 15/09/ /10/2015 PMP Project Management Professional Project Management Institute, (USA ) 15/05/ /05/2015 PRINCE2 :2009 Practitioner Certification 01/11/ /11/2014 IT Governance based on CobiT 5.0 Certification ISACA/ 01/10/ /10/2014 ISO/IEC Consultant Manager Certification EXIN, (United States) 01/01/ /01/2015 PRINCE2 :2009 Foundation Certification 01/07/ /08/2014 Accredited ITIL Trainer 01/06/ /08/2014 ITIL 2011 Expert Certification 01/08/ /08/2014 ITIL 2011 Expert: Managing across the lifecycle Certification 15/08/ /08/2014 ITIL 2011 Intermediate: Service Design Certification 01/09/ /09/2014 ITIL 2011 Intermediate: Service Strategy Certification 15/06/ /06/2014 ITIL 2011 Intermediate: Service Offerings and Agreements Certification 01/07/ /07/2014 ITIL 2011 Intermediate: Planning Protection and Optimization Certificate 15/06/ /06/2014 ITIL 2011 Intermediate: Operational Support and Analysis Certification 01/06/ /06/2014 ITIL 2011 Intermediate: Service Transition Certification 01/06/ /06/2014 ITIL Foundation in IT Service Management Certification Curriculum Vitae of Virgínia Maria da Silva Araújo Page 2 / 6

3 Curriculum vitae 01/06/ /07/2007 Qualified Trainer Certificate Scientific and Pedagogical Council, (Portugal) 01/06/ /07/2007 CAP Certified of Pedagogical Aptitude - EDF /2007 DN 01/02/ /02/2005 ITIL Foundation in IT Service Management Certification ISEB, (United Kingdom) 01/06/ /06/2000 Microsoft Certified System Engineer (MCSE) 01/07/ /07/1997 Microsoft Certified Product Specialist SQL Server 01/07/ /07/1997 Microsoft Certified Product Specialist Visual Basic 01/07/ /07/1997 Microsoft Certified Trainer 01/06/ /06/1998 Compaq Accredited System Engineer Compaq / HP, Lisbon (Portugal) 01/05/ /05/1997 Microsoft Certified Product Specialist in Systems Management Server 01/06/ /06/1997 Microsoft Certified Product Specialist in Networking 01/04/ /04/1997 Microsoft Certified Product Specialist in TCP/IP Microsoft, Lisbon (Portugal) 01/03/ /03/1997 Microsoft Certified Product Specialist in Windows NT 01/03/ /03/1997 Microsoft Certified Product Specialist in Windows Desktop 01/08/ /08/1997 Microsoft Certified Systems Engineer in Windows NT Curriculum Vitae of Virgínia Maria da Silva Araújo Page 3 / 6

4 WORK EXPERIENCE 01/09/2015 Present Assistant Professor New Atlantica University., Lisbon (Portugal) Teaching of Information Systems Management, Strategy Planning, Project Management, Advanced Topics in Information Systems Management and Integrated Systems, in the Postgraduate Institute of the New Atlantica University, and also in the Department of Information and Communication Technologies. Member of the Research Group on Knowledge Management & Software Engineering at the University New Atlantica. Committee member of the following courses: Degree in Systems and Computer Management, Degree in Information Systems and Technologies. 29/01/2015 Present Accredited GBP (Global Best Practices) Trainer ITpreneurs Nederland B.V., Rotterdam (Netherlands) Accredited ITIL trainer by PEOPLECERT 01/11/2014 Present Accredited GBP Trainer & Consultant XPM Consulting Unipessoal, S.A., Lisbon (Portugal) Accredited IT trainer by CSME in ITIL and Project Management 01/09/2014 Present Accredited GBP Trainer & Consultant Quint Wellington Redwood, Mora (Spain) Accredited Trainer by APMG in IT Service Management areas, IT Governance and Project Management. With an ITIL 2011 Expert certification in IT Service Management and others such as PMI-PMP, Prince2 FO and P2P, ISO/IEC 20k, Cobit 5, have been working with Authorized Training Organizations (ATOs) as an independent trainer, having already delivered official training to hundreds of professionals in several countries. 01/10/ /09/2014 Senior Project Manager Sonae, Matosinhos (Portugal) With over 20 years of broad experience on IT/IS and implementation of large systems in Retail area, was responsible for the management and oversight of several software and infrastructure projects working with different teams distributed geographically; administered various architecture and engineering process of program; Analysed and recommended improvements to all new systems and ITIL processes. Performed research in various architecture integration processes; ITIL trainer. As an E-commerce team leader, performed the research and influenced the adoption of new software technologies and approaches such as the use of standard platforms, design patterns, requirements engineering, SOA, RIA, Software-as-a-Service; In order to improve the e-commerce platform and solutions, started a doctoral program that resulted in an evangelist of SaaS in the organization that became a SaaS internal provider and also an external SaaS consumer. 01/04/ /09/2006 Team Manager of Technology Central Systems Sonae Distribution, Matosinhos (Portugal) Managed a team with 10 members plus external consultants to maintain and support a distributed network with more than 400 servers and a strong influencer for the introduction and adoption of new technologies such as ISA Server, SMS, MOM, MVS, VMware, etc.; new hardware technologies of servers, Microsoft solutions architectures; Systems, security and messaging policies definition for the company with more than 6000 users and 5000 PCs; A strong influencer of cloud technologies adoption in a private and public cloud Curriculum Vitae of Virgínia Maria da Silva Araújo Page 4 / 6

5 Curriculum vitae 01/02/ /03/2004 Wintel Systems Team Manager Sonaecom Mainroad SA, Matosinhos (Portugal) Internal trainer and systems Administrator of several enterprise applications such as Unicenter TNG, SQL Server, Exchange Server, ISA Server, Seagate Crystal Info, Seagate Crystal Reports; was responsible by the planning and development of several client-server and distributed software tools to automate system administration tasks; Administered program management activities and design plan for risk management. Assisted team members to improve quality of processes; Monitored mapping of customer business issues and developed appropriate solutions; started the implementation of ITIL processes in a large retail company. 01/01/ /01/2000 Microsoft Training Team Leader Sage Portugal SA, Porto (Portugal) Working with Microsoft I was responsible for the Microsoft Training team and also a certified trainer for several products involving Microsoft Windows Server, Microsoft SQL Server, Microsoft Systems Management Server, Microsoft Exchange Server, Small Business Server, Proxy ISA server, Development Tools (Microsoft Visual Studio, C++, Transact SQL, Shell Script, MS VBA) and Microsoft Office; Supported Sage partners with Microsoft products delivery; Trained and certified the internal developers on the newest technologies; Developed an internal software application to certify the partner distributors on selling Sage software products. 01/01/ /12/1998 Microsoft Certified Trainer Software Developer Tecnidata SA, Porto (Portugal) Cofounder of the Authorized Certified Technical Education Center in Oporto Microsoft certified trainer for several courses such as VB Programming, Implementing and Support Windows NT, Internetworking with TCP/IP, Microsoft Office, Internetworking with Microsoft Systems Management Server, Networking Topologies, Physical networks, Architectures, Configuration (H/W and S/W); Software engineer; Windows NT networks - Design and implementation. 01/02/ /12/1994 Minho University - graduation conclusion work IDITE- Minho, Braga (Portugal) Analysed, researched and recommended improvements to the network operating systems and network; Developed and documented various system processes and also the Windows NT Server courses with all the supported audio-visual material; Designed and implemented a MS Windows NT network on the institution completely integrated with an existing Novell Netware network. PERSONAL SKILLS Mother tongue(s) Portuguese Other language(s) UNDERSTANDING SPEAKING WRITING Listening Reading Spoken interaction Spoken production English C1 C1 C1 C1 C1 Spanish C1 C2 B1 B1 B1 French A1 A1 A1 A1 A1 Levels: A1/A2: Basic user - B1/B2: Independent user - C1/C2: Proficient user Common European Framework of Reference for Languages Curriculum Vitae of Virgínia Maria da Silva Araújo Page 5 / 6

6 Communication skills Excellent contact and communications skills gained through my professional experience Organisational / managerial skills Excellent organisational skills gained through my professional experience in leadership and team management Magazine editorial participation Evaluation commissions participation Editorial board member of IJFCST (International Journal in Foundations of Computer Science & Technology) PCM member of the related conferences of AIRCC (Academy & Industry Research Collaboration Center) worldwide. Volunteer Trainer of Business Management in the Junior Achievement Institute Research and Development activities Papers Araujo, V., Vasquez, J. A. & Cota, M. P. (2009). The Origin and Evolution of Software-as-a-Service. CISTI2009 Iberic Conference of Systems and Technology Information. Araujo, V. M., & Vazquez, J. A. (2013). Business and technical requirements of Software-as-a-Service: Implications in Portuguese enterprise business context. International Journal in Foundations of Computer Science & Technology (IJFCST), Vol. 3, No.6, November 2013 DOI: /ijfcst Araujo, V. M., Vazquez, J. A. & Cota, M. P. (2014). A Framework for the evaluation of SaaS Impact. International Journal in Foundations of Computer Science & Technology (IJFCST), Vol.4, No.3, May 2014 DOI: /ijfcst Araujo, V. M., Vazquez, J. A. (2014). Software-as-a-Service: Business Model, Architecture and Operating Structure in the Portuguese enterprise business context. Journal of the Department of Innovation, Science and Technology (DICT), No.5, October UPT - Portucalense Infante D.Henrique University, Portugal Araujo, V. M. & Cota, M. P. (2015). SaaS Impact on Enterprise Business Contexts In progress Speakers Araujo, V., Vasquez, J. A., & Cota, M. P. (2009). The Origin and Evolution of Software-as-a-Service. CISTI2009: 4th Iberic Conference of Systems and Technology Information. Póvoa de varzim. Araujo, V. (2012). Cloud computing and SaaS. FINCO2012: Forum for Information Technology and Communications Congress Doctoral Thesis Araujo, V., Vasquez, J. A., & Cota, M. P. (2010). Software-as-a-Service: Impact on Portuguese companies. Vigo University, Feb 2015 Advanced Studies Dissertation Araujo, V., Vasquez, J. A., & Cota, M. P. (2009). Software-as-a-Service: Impact on E-commerce Solutions. Vigo University, Jun 2009 (Virgínia Maria da Silva Araújo) Curriculum Vitae of Virgínia Maria da Silva Araújo Page 6 / 6

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