The California Natural Resources Agency consists of 33 departments whose mission is to restore, protect and manage the state's natural, historical

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2 The California Natural Resources Agency consists of 33 departments whose mission is to restore, protect and manage the state's natural, historical and cultural resources for current and future generations using creative approaches and solutions based on technology, science, and collaboration

3 The last 4 years CNRA has been transforming information technology services and operations through virtualization technology and a shared-services model to create an environment that provides: Cost Efficiencies: Lower CapX Expenditures and Decreased OpX Costs Improved Business Agile Extended the Technology Business Reach Increased Services Capabilities to the Citizens of California Highly Scalable and Agile Technology Capabilities and Capacity Increased Compute and Data Accessibility and Performance High Performance IT Service Delivery and Sustainable IT Services Operations Technologies Capable for Current and Future Lines of Business

4 Utilize Virtualization and Cloud Technologies to move IT organization from traditional Data Center/Operation Center to an Independent Service Provider Utilize a Service Broker operational mindset and model to employ The Three C Approach Capacity Create an Extended Technology Environment That Is Engineered For Today and Tomorrow Capabilities Provide Advanced and Innovative Technology Platforms and Services Consumerization - Promote, Allow, and Drive the Progressive Self-Managed Use of The Technology Capacity and Capabilities When, Where, And How It Is Needed

5 CREATING AGILITY THROUGH EXTENDING VIRTUALIZATION IS WHAT THE CNRA SOFTWARE-DEFINED ENVIRONMENT IS ALL ABOUT We are currently moving towards a Software-Define Environment that will allow us to distribute workloads across multiple cloud environments Software- Defined Environment

6 Virtualization and Cloud First Policies Architecture for Multi-tenant (always) Extend Virtualization to ALL Layers of Technology Stack Leverage new VMware Technologies Capabilities Build for Co-Op System Administration Transform Storage Aligning it with Workload Demands Programmable & Automated Virtual Computing Resources Provisioning Define Hybrid Cloud Workload Placements Employ a Cloud - Service Broker Layer for Management and Movement Ubiquitous Hybrid Cloud (Compatible) Continue Transformation of IT Operational Model to a Horizontal Service Broker Model

7 Some Key Focus Points of Stack Well Defined Service Blueprints Pre-defined Security Policy Pre-defined Storage Placement Policy Integration with NextGen Firewalls Maintain Architectural Disciplines

8 Cloud Segments Suitable Use Cloud computing segments are a viable choice for any organization. However, organizations need to weigh their individual business, technical, and culture factors, in addition to security and data accountability requirements for their various programs. The Cloud Model that an organization chooses should address the business needs and be sustainable. said Steve Croft, Chief Innovation Officer Cloud Segment use should be based on various business and technical elements in addition to the cost and business alignment factors Efficiencies will be gained by placing defined capabilities and capacity into the various segment options Choices should be made that best support your organization s objectives

9 CalCloud External Private Cloud Publishing Cloud Services CNRA Private Cloud Departmental Sites Software As A Service DRaaS Cloud Services

10 Without A Fundamental Change In CNRA s IT Service Architecture We Would Have Been Out Of The Game And Been Unable to Effectively Services Our Lines of Business

11 Change the Traditional IT organization Rules and Principles that prevent Horizontal Transformation Abstract Pool Automate To Delivered Unprecedented Value for The Business Areas And Achieve Desired Results

12 TRADITIONAL IT Project-drive Focus on servicing and maintaining technology Vertical organization: organized around functional domains Minimum interactions between IT domain groups Silo Ownership of provisioning General purpose NOC Predominately manual activities SERVICE-BROKER Service-driven Focus on efficiently delivering services. Horizontal organization: organized around core-service competencies Ecosystem build around Cloud Operations Center of Excellence and Cloud Tenant Operations capabilities Maximum group interactions We All have Ownership Operating Center (OC) with higher degree of subject matter expertise. High-degree of automation

13 SOFTWARE DEFINED TECHNOLOGIES and CLOUD COMPUTING IS CHANGING HOW WE NEED TO MANAGE IT We Must Transform to ITaaS INFORMATION TECHNOLOGY AS A SERVICE By Becoming Services-Brokers and Transforming to ITaaS IT Organizations Can Significantly Impact Businesses, Processes, Partnerships, and Services

14 As Business Enablers we must address today s and tomorrow s challenges and in fact seek them out as opportunities... We Must Operate as a Horizontal organization Transforming to ITaaS model were functional areas work together in alignment To respond to challenges and opportunities, we need to rely on the ability to create a flexible shared services IT environment using Cloud virtualization and Software Defined technologies to embrace a new ITaaS model

15 Thank You