Jakarta, ID NOVEMBER 2014 INDONESIA COUNTRY AND SECTOR ANALYSIS REPORT

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1 Jakarta, ID NOVEMBER 2014 INDONESIA COUNTRY AND SECTOR ANALYSIS REPORT

2 SECTOR ANALYSIS OVERVIEW Diners Club International is owned by Discover Financial Services (NYSE: DFS), a direct banking and payment services company with one of the most recognized brands in U.S. financial services. Established in 1950, Diners Club International became the first multi-purpose charge card in the world, launching a financial revolution in how consumers and companies pay for products and services. Today, Diners Club is a globally recognized brand serving the payment needs of select and affluent consumers, offering access to more than 558 airport lounges worldwide, and providing corporations and small business owners with a complete array of expense management solutions. With acceptance in more than 185 countries and territories, millions of merchant locations and access to over 1M We realize our customers, especially those in the corporate sector, desire ease of card use when traveling globally. In recognition of this need, Diners Club continues to increase card acceptance in the travel and entertainment (T&E) sector. Additionally, we are optimizing geographical and sector penetration within select markets. This Country and Sector Analysis report serves as an annual guide to merchant acceptance within select countries. This report provides a snapshot of acceptance at travel and entertainment (T&E) merchants which had a minimum of one transaction over a rolling 12 month period. Additionally, we have added an external source, Lanyon 1, as a source for the hotel sector. cash access locations and ATMs, Diners Club is uniquely qualified to serve its cardmembers all over the world. 1. Lanyon is a leading provider of content and spend management solutions to the travel, transportation and hospitality industries. Komodo National Park, ID

3 TABLE OF CONTENTS 04 HOTELS 05 RETAIL 06 RESTAURANTS 07 TRAVEL AND TRANSPORTATION 08 CASH ADVANCE National Museum, Jakarta, ID

4 4 INDONESIA HOTELS The following provides a current snapshot of Diners Club acceptance at major hotel chains. There is also strong coverage in the top domestic chains and independent establishments, some of which are also highlighted below. Crowne Plaza Hotels Four Seasons Hard Rock Hotels Hard Rock Hotel - Bali Hilton Conrad Hotels and Resorts MAJOR CHAINS Holiday Inn Holiday Inn Express Hyatt InterContinental Hotels Kempinksi Marriott Radisson Ramada Inn Regency International Hotels Ritz Carlton Sheraton Westin Amandari Hotel Amanjiwo Resorts Amankila Hotel Amanusa Resort Angsana Resort & Spa Ayana Resort And Spa Bali Padma Hotel Banyan Tree Bintan Bvlgari Hotels & Resorts Discovery Kartika Plaza Hotel Gran Mahakam Hotel Grand Mirage Hotel INDEPENDENTS Hotel Atlet Century Park Hotel Borobudur Keraton At The Plaza Mandarin Oriental Meridien Millenium Hotel Mulia Resort & Villas Mulia Senayan Hotel Nusa Dua Beach Hotel Outrigger Hotels & Resorts Pan Pacific Peninsula Beach Resort Pullman Sanur Beach Hotel Sofitel Sol Hotels St Regis Hotel The Legian Hotel The Park Lane The Samaya Bali Hotel The Sultan The Viceroy Bali The Sultan 2013 DFS Services L.L.C. Bali, ID

5 5 INDONESIA RETAIL Diners Club is widely accepted at retail stores and luxury brands and continues to grow the retail footprint. Alta Moda Ansor s Silver Bali Tegehe Agung Batik Legong Bintara Art Gallery Bulgari Corner Carrefour Centro Deptartment Store Dewa Putu Toris 2013 DFS Services L.L.C. Bali, ID Dufry International Four Seasons Resort Boutique & Gallery GNC Hard Rock Hotel Mega Store Hardy s Supermarket Inti Dufree Promosindo Io+co Boutique Kidz Station Komaneka Gallery Lotte Mart Louis Vuitton Mar s Art Shop Matahari Dept. Store Mayang Bali Fine Jewelry Planet Sports Sadhu Jaya Semar Kuning Art Gallery SOGO Dept. Store

6 6 INDONESIA RESTAURANTS Diners Club is widely accepted at many restaurants and continues to grow the restaurant footprint. Akane Restaurant Aoi Japanese Restaurant Basara Restaurant Bubba Gump Shrimp Cafe Sardinia Cocoon Bar & Restaurant Fukutaro Japanese Restaurant Gado Gado Restaurant Hard Rock Cafe Honzen Restaurant Kudeta Restaurant Mamasan Restaurant Matsuri Japanese Restaurant Mozaic Beachclub Mozaic Restaurant Pica Tapas Bar Potato Head Beach Club Sarong Restaurant The Village Cucina Italian Toscana Restaurant 2013 DFS Services L.L.C. Bali, ID

7 7 INDONESIA TRAVEL AND TRANSPORTATION Diners Club is accepted at several travel related merchants and continues to grow the travel footprint. Airlines Air France British Airways Cathay Pacific Emirates Etihad Airways Japan Airlines KLM Airlines Qantas Qatar Airways Singapore Airlines Virgin Blue Airways Abbey Travelindo Be Wish International Tour & Travel Travel Agencies Harum Indah Sari Japan Travel Bureau Regent Holidays - Tour & Travel Taurina Travel 2013 Bintan, DFS ID Services L.L.C.

8 8 INDONESIA CASH ADVANCE CASH ADVANCE Diners Club cardmembers can withdraw cash from over 100 ATMs in Indonesia. We are continuing to grow our ATM acceptance. ATM PARTNER Diners Easily locate the ATMs in Indonesia by accessing the DCI Global ATM locator at CONTACT US If you have questions about acceptance, or you have encountered preferred establishments that currently do not accept Diners Club, please contact us. Our sales team will get in touch with the establishment to negotiate Diners Club acceptance. SEND ALL INQUIRIES TO The information contained in this document is confidential and proprietary and is based on internal and external research. Any unauthorized use, copying, dissemination or disclosure of this information is strictly prohibited. Diners Club International does not give any warranties or representations (express or implied) with regard to the accuracy, quality, timeliness, reliability or completeness of any information contained in this document DFS Services L.L.C DFS Services LLC Bali, ID