SB/YGTS/HUK/0116 M019 MAWW. Your Guide to Sky HOTELS UK sky.com/business

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1 SB/YGTS/HUK/0116 M019 MAWW Channels available are dependent on your Agreement type. Game of Thrones 2015 Home Box Office, Inc. All rights reserved. HBO and all related programs are the property of Home Box Office, Inc.. Stan Lee s Lucky Man 2015 Carnival Films. All rights reserved. Pitch Perfect Universal Studios. All rights reserved. Your Guide to Sky HOTELS UK sky.com/business

2 Give guests more with the ultimate line-up from Sky With over 12 million UK households subscribing to Sky, you can keep your guests happy by showing the programmes they know and love with the ultimate mix of live sport, entertainment and news programming. Football Rugby Barclays Premier League Sky Bet Football League Scottish Professional Football League La Liga 2018 FIFA World Cup qualifiers Major League Soccer International Rugby European Rugby Champions Cup & European Rugby Challenge Cup Super League Top 14 Rugby Guinness PRO12 Barclays Premier League Kids Channels More Sport Cricket Formula 1 Tennis Darts Horse racing GAA Gaelic football & hurling European Rugby Champions Cup Jurassic World Available from March Keep the kids happy with Nickelodeon, Cartoon Network, Disney channels and Sky Movies - which includes the exclusive Sky Movies Disney channel 2015 Universal Studios and Amblin Entertainment, Inc. All Rights Reserved. Entertainment Keep Informed Sky News - 24 hour news and current affairs Sky Sports News HQ 24 hour sports news from around the world Fox News The Sopranos Movie channels Music on MTV and VH1 channels Sky 1, Sky Atlantic and Comedy Central Coldplay Copyright Home Box Office Inc. All Rights Reserved. Please note the above content is dependent on your chosen package. Sky Atlantic and Sky Movies channels are for non-communal viewing only. Events shown are correct at time of print and are subject to change. The F1 Logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trade marks of Formula One Licensing BV, a Formula One group company. All rights reserved. 2 Barclays Premier League 3

3 More of the games that matter * Barclays Premier League 116 games exclusive to Sky Sports in the 2015/16 season 126 games exclusive to Sky Sports in the 2016/17 season Scottish Professional Football League 30 live SPL games including five Rangers games, only on Sky Sports Sky Bet Football League matches live only on Sky Sports, including all the end of season play-off drama and all three finals Capital One Cup Exclusively live coverage of the Capital One Cup, including the final at Wembley Plus more live football William Hill Scottish Cup Over 100 Spanish football games including La Liga and Copa del Rey Dutch Eredivisie Major League Soccer International Football 2018 FIFA World Cup qualifiers Selected international friendlies *Based on a comparison of the number of live Barclays Premier League games of season 2015/2016 shown on Sky Sports versus BT Sport. All events are correct at time of print but subject to change. Sky Sports News HQ brings you the latest breaking sports news, 24-hours a day Support Shows Don t miss out on the pre and post-match coverage Monday Night Football Super Sunday Saturday Night Football Gillette Soccer Saturday FL 72 Football First Goals on Sunday Sunday Supplement Soccer AM Barclays Premier League 5

4 Unmissable live sport It s not just about Football. Sky also brings you live Formula 1, Cricket, Rugby Union, Rugby League, Golf, NFL and a host of other great sports. Rugby Union International Rugby incl. Autumn internationals and Rugby Championship European Rugby Champions Cup and Challenge Cup LV= Cup Guinness PRO12 Rugby Super Rugby IRB World Sevens Series England Women's Rugby Golf The Masters The PGA Championship The US Open The Open Championship The 2016 Ryder Cup US PGA & European Tour Formula 1 Every practice, every qualifier, every race live And there s more Super League including Magic Weekend and Grand Final Ladbrokes Challenge Cup World Club Challenge Rugby League Championship Cricket All England Test matches, ODIs and T20s International cricket from Australia, South Africa, India, West Indies and New Zealand IPL- The Indian Premier League Top domestic T20 matches LV= County Championship Tennis US Open Barclays ATP World Tour Finals ATP World Tour Masters 1000 events ATP World Tour 500 events Miami Open Darts William Hill World Darts Championship American Football - NFL including the Super Bowl 6 Rugby League Snooker - Betfair Snooker Shoot Out Horse racing - Live action from At The Races and Racing UK Boxing - Big fights all year round with BoxNation Please note the above content is dependent on your chosen package. All events are correct at time of print but subject to change. Sky acts as a sales agent for Racing UK and BoxNation. Your contract for these services is with Racing UK Limited or Boxing Channel Media Limited respectively. The F1 Logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trade marks of Formula One Licensing BV, a Formula One group company. All rights reserved. NFL 7

5 Open up to a world of unrivalled entertainment Entertainment Must-see programming from Sky 1, Sky 2 and Sky Living, with the best from the US and exclusive series premieres Unrivalled selection of brand new award- winning dramas on Sky Atlantic as well as the most iconic shows of recent years Top notch comedy from Comedy Central starring award-winners, brand new UK shows, big name stand-up and much more Kids Channels Kids channels like Disney XD, Nickelodeon and Nick Toons feature fun cartoons and offer quality entertainment to occupy the little ones News 24-hours, 7 days a week, award-winning news coverage on Sky News Bulletins every hour and regular sport and business updates 8 Mad Max: Fury Road Available from January Warner Bros. Ent. All Rights Reserved. Music A fantastic collection of non-stop music channels Chart toppers, rock, indie and dance on the MTV channels or feel-good classics on VH1 - there s something for every music lover Knowledge Fascinate your guests with some of the world's finest natural history and wildlife documentaries on the National Geographic Channel Feed your guests minds with the Discovery Channel a host of programming to interest and intrigue International Appeal to your international guests with Fox News and the Sky Asia Pack Please note the above content is dependent on your chosen package. Sky Atlantic may not be exhibited in any communal areas of the premises. With an unbeatable selection of movies from box office hits to all-time classics on 11 Sky Movies channels - there s something for everyone. And, with more of the year s biggest box office hits 12 months before most online movie subscription services, your guests can watch great movies at the touch of a button.* Pitch Perfect 2 Available from February 2014 Universal Studios. All Rights Reserved. * Comparison against online movie subscription services without Sky Movies using top 100 from UK box office films from last 12 months. See sky.com/blockbusters. Sky Movies: Only available to SMATV customers and Sky In-Room Channel Pack 3 and 4 customers. Movie channels are for non-communal viewing only. 9

6 Eccleston Square Hotel, London Create unique experiences with Sky In-Room Offer your guests the full home-from-home experience. With a wide range of entertainment and international channels and their own Sky box and remote control, your guests can enjoy the ultimate viewing experience. Glorious high definition viewing Release the potential of your HD ready TV and bring guests closer to the action with the same stunning high definition viewing they enjoy at home Enjoy the biggest choice of HD channels in the UK - choose from seven high definition Sky Sports channels, eleven high definition Sky Movies channels, plus Sky News HD and British Eurosport HD Products designed specifically for your rooms and your guests Our remotes are compatible with a range of TV suppliers and hospitality platforms from manufacturers including Samsung The Sky In-Room Box is small and discreet to fit in with your room design and layout HD ready TV and HD Pack are required for HD Viewing. The F1 Logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trade marks of Formula One Licensing BV, a Formula One group company. All rights reserved. 10 San Andreas Available from February 2015 Warner Bros. Ent. All Rights Reserved 11

7 Z Hotels, London WiFi from Sky the UK's largest public WiFi provider, brought to you by The Cloud With WiFi becoming faster and more reliable in our homes, customers want the same when staying in hotels. In fact, when choosing a hotel, business travellers rate WiFi as the third most important factor after price and location. Superfast, reliable and easy to use WiFi your guests will love Over 10 years experience providing 20,000 public WiFi hotspots throughout the UK. WiFi solution tailored to your business Flexible WiFi billing options integrated with hotel systems and unique marketing tools designed to drive business growth. Hassle-free WiFi Proactive network monitoring and a UK-based helpline open 7 days a week. With The Cloud in place, we know we are offering the very best service to the modern guest. Stuart Garrick, IT Director at Macdonald Hotels Mission: Impossible Rogue Nation Coming in Paramount Pictures. All Rights Reserved

8 Sky In-Room Choose from four great channel packs, each in stunning HD, and put your guests in control of what they want to watch. 1 PACK INCLUDED 2 Ent. Mix Ent. Mix PACK INCLUDED Sports Mix 3 PACK INCLUDED Ent. Mix Movies Mix 4 PACK INCLUDED Ent. Mix Sports Mix Now select your package option from the below. Prices shown are per month. Movies Mix Option 1. Select your Sky In-Room package (Sky channels only) E WHAT S IN EACH MIX Entertainment Mix PACK INCLUDED The below is just a selection of channels you can enjoy with Entertainment Mix. Call us for a full list of channels in your subscription including HD channel availability Variety Channel Pack Without Set-up With Set-up Channel Pack Without Set-up With Set-up Channel Pack Without Set-up With Set-up Channel Pack Without Set-up With Set-up MINIMUM CONTRACT LENGTH: 12 MONTHS 36 MONTHS Set-up Options Without Set-up Payment plans without set up costs included require up front set-up payments for installation, site survey and equipment. SkyHD box required for each room taking the Sky In-Room service and costs extra (currently 55 ex VAT per box). Option 2. Select your Samsung Smart HD TV^package (Samsung TV only) Sky In-Room option includes site survey, SkyHD box and installation of box to wall bracket and additional cabling. Samsung TV option includes site survey and installation of TV to wall bracket and additional cabling. For hotels under 20 rooms, subject to site survey. Music Without Set-up With Set-up Without Set-up With Set-up Without Set-up With Set-up 36 MONTHS 36 MONTHS Samsung 32 Smart HD TV Samsung HDTV News & Events Samsung 40 Smart HD TV Samsung HDTV Kids Samsung 48 Smart HD TV Samsung HDTV MINIMUM CONTRACT LENGTH: Documentary, Lifestyle & Culture Bundle Set-up C Option 3. Samsung Bundle Example (Sky channels and Samsung TV) PLUS GET ACCESS TO OVER 200 FREE TO AIR CHANNELS Sky In-Room and Samsung TV option combined. C C Channel Pack Smart HD TV C C Channel Pack Smart HD TV C Channel Pack Smart HD TV C Channel Pack Smart HD TV Channel Pack Smart HD TV Channel Pack Smart HD TV Movies Mix PACK INCLUDED Channel Pack Smart HD TV DRAMA & ROMANCE COMEDY ACTION & ADVENTURE SELECT Channel Pack Smart HD TV GREATS CRIME & THRILLER SCI FI & HORROR FAMILY Channel Pack Smart HD TV PREMIERE SHOWCASE Channel Pack Smart HD TV Channel Pack Smart HD TV Without Set-up With Set-up Without Set-up With Set-up Without Set-up With Set-up Without Set-up With Set-up Without Set-up With Set-up Without Set-up With Set-up Without Set-up With Set-up Without Set-up With Set-up Without Set-up With Set-up Without Set-up With Set-up Without Set-up With Set-up Without Set-up Platinum Set 36 MONTHS 36 MONTHS Samsung HDTV Samsung HDTV Samsung HDTV Samsung HDTV Samsung HDTV Samsung HDTV Samsung HDTV Samsung HDTV Samsung HDTV Samsung HDTV Samsung HDTV MINIMUM CONTRACT LENGTH: minimum monthly price applies per hotel premises. All prices stated ex VAT. You must take a Channel Package in each of your Hotel Rooms. HD channels included are dependent on your underlying package. Where package does not include Samsung TV, HD ready TV, connected by HDMI required for HD viewing. HD Pack required for HD Viewing. The F1 Logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trademarks of Formula One Licensing BV, a Formula One group company. All rights reserved. * Discount compared to price when individual components bought separately. ^Hospitality grade TVs enable for LYNK SINK. TO PACK INCLUDED Samsung HDTV * le e FF nd ag O Buack % P 10 Sports Mix UP Channel Pack 1 C + 32 Smart HD TV With Set-up The installation type is subject to confirmation by Sky s installation team. In the event the Premises does not have an existing coax network backbone in place or if the coax is unsuitable and needs replacing or if the Premises uses CAT5/6 cabling, Sky may, at its discretion, terminate the Agreement or require you to pay all additional costs relating to this installation of Sky Satellite Equipment. Sky will advise you of these costs before commencing work and if you do not agree with these charges, you may cancel your installation and terminate the Agreement. Options including Samsung TV: Samsung TVs provided on 36 month finance lease. Ownership passes to customer after receipt of final payment. Where Option 2 is selected, minimum purchase of 20 Samsung TVs. Please note that Samsung 3D TVs are available on request. You must be a limited company and the Premises must be in United Kingdom (excluding Scottish Islands and Channel Islands) to take the 36 month option. Eligibility subject to credit checks. 36 month subscription payments are subject to annual increase in RPI. 15

9 Hotel Rooms SMATV The SMATV channel system allows you to select your own mix of channels for your guests. Start with the Base Pack and then you can add any of the additional bundles and/or channels. Choose from our great range of bundles including favourites such as Sky Sports channels and Sky Movies channels and/or select individual channels from the channel listing. The options are endless. 1. Start with your Base Pack Base Pack (mandatory) PER ROOM 2.50 PER MONTH ex VAT 2. Choose to add any additional bundles Sports Pack Sports Pack Light Sky Movies Pack^ PER ROOM PER ROOM 6.50 PER MONTH ex VAT 2.50 PER MONTH ex VAT PER ROOM 6.50 PER MONTH ex VAT * * FAMILY * Drama Pack Entertainment Pack Kids Pack PER ROOM PER ROOM PER ROOM 1.50 PER MONTH ex VAT 1.50 PER MONTH ex VAT 1.50 PER MONTH ex VAT *Mandatory channel to activate * ** * * COMEDY DRAMA & ROMANCE PREMIERE GREATS * You can also add more channels to your Base Pack and bundles: Pack 1 Pack 2 Packs 1 & 2 Subscription charge per channel per room per month (ex VAT) is 50p except where indicated SPORTS CHANNELS Sky Sports Sky Sports Both Sky Sports 1 & At The Races 1.50 Racing UK 1.50 Both At The Races & Racing UK 1.55 British Eurosport 1.50 British Eurosport Chelsea TV 1.50 Liverpool TV 1.50 MUTV 1.50 MOVIES CHANNELS^ Sky Movies 1^ includes Sky Movies Comedy, Family, Drama & Romance, Greats and Select Sky Movies 2^ includes Sky Movies Comedy, Crime & Thriller, Action & Adventure, Sci Fi & Horror and Select Both Sky Movies 1 & 2^ All channels included in Sky Movies 1 & 2 VARIETY Sky 1 Award-winning original programming plus the best and most popular US dramas and comedies Sky Atlantic* 75p Brand new award-winning dramas, comedies, films and documentaries, plus iconic shows from recent years Sky 2 Sky2 offers the chance to see a range of favourite Sky 1 shows, including the best in drama and comedy Sky Living Features the best US entertainment shows, as well as big, brand new British programmes Comedy Central The UK's premier destination for comedy Comedy Central Extra Stacks of your favourite shows including Sex and the City, The Office and South Park DMAX Straight up entertainment from Discovery GOLD** Contemporary entertainment, comedy, drama and quiz shows Movies 24 The home of great TV movies MTV Your single destination for the most original youth entertainment programming SyFy Stimulating viewing for those prepared to think differently Universal Where drama comes to life! Watch** An entertainment channel that's made for sharing STYLE & CULTURE SkyArts** Sky Arts is the UK's only channel dedicated to the Artsl Sky Asia Pack 6.50 includes SET, Sony Max, B4U, Zee TV, Zee Cinema, Zee Punjabi and ARY Digital Home & Health A celebration of life, health and well-being Star Gold** One of India s most popular Bollywood movie channels, showing the best that Bollywood has to offer Star Plus* 1.50 India s No.1 Hindi entertainment channel with top-rated dramas, Bollywood Movies, Comedy and Thrillers KIDS BabyTV A safe small world for development and discovery Cartoon Network Cartoon Network is the home of side-splitting comedy and action packed cartoons Cartoonito A chance to learn French between colourful cartoons Disney Channel Quality kids' TV from a highlytrusted name Disney XD Compelling mix of live-action, animated programming and movies Nickelodeon The Adventures of being a kid Nick Jr Join-in TV for pre-schoolers and mums Nick Jr 2 Entertainment to inspire young children Nick Toons The all-animation kids channel KNOWLEDGE Animal Planet Get closer to the animal kingdom with compelling documentaries and spectacular wildlife footage Ci The only channel dedicated to true crime stories deep into the heart of the criminal underworld Discovery Channel The world s largest provider of factual entertainment Discovery History Brings the past to life through a combination of gripping storytelling and the latest investigative techniques Discovery Science Focused on the impact of Science on our lives Discovery Turbo A new channel dedicated to man and machine from cars and trucks, motorcycles to mopeds to planes and trains and everything in between History Channel Britain s premier broadcaster of historical documentaries and dramas Lifetime Lifetime offers a range of quality scripted dramas, Lifetime Drama Specials and factual entertainment from the UK and the US Nat Geo Wild See the natural world at its wildest - from the most remote environments, to the forbidding depths of the oceans and the protected parks on our doorsteps National Geographic The most powerful teller of stories in the world of documentary television NEWS & EVENTS Sky News The UK s most popular choice for breaking news and the first place to look for award winning news coverage Fox News Provides fair and balanced information on every issue. We report. You decide MUSIC & SPECIALIST MTV Base The only music channel dedicated entirely to R&B and Hip Hop MTV Classic MTV s greatest hits from the 80s and 90s. MTV Dance Today's freshest dance tunes MTV Hits If it s in the charts or on the way to the charts, it s on MTV Hits! MTV Live Music and entertainment programmes incl concerts & festivals MTV Music First for Music. The very best of MTV in one place MTV Rocks The interactive channel for indie, rock and alternative music enthusiasts VH1 Feel-good playlists 3. Calculate your monthly cost Base Pack + Your chosen bundles = Your total monthly cost Note: There is a minimum charge of 162 ex VAT per month if your SMATV Hotel Rooms Service contains a Premium Channel or 120 ex VAT per month if it does not. SMATV only available in standard definition. Equipment and installation costs apply. Call for details. Stand alone ATR and Racing UK packages are available. Call for details. Racing UK: Sky acts as a sales agent for Racing UK. Your contract for this service is with Racing UK Limited and is a separate agreement. ^ Certain movie channels may show 12A and 15 rated content prior to the relevant watershed times. The pin protection is disabled therefore you must ensure that you choose suitable movie channels for your guests to watch and also advise your guests that the Movie Channels are not pin protected and that it is their responsibility to ensure that minors do not watch inappropriate content. ** These channels MUST NOT be exhibited in any communal areas of the Premises (eg. bars, lobbies, restaurants etc). MTV Music only provided when taken with all other MTV channels. If you select the Sky Asia Pack, Zee TV must be taken as a mandatory channel. 16 The F1 Logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trademarks of Formula One Licensing BV, a Formula One group company. All rights reserved. 17

10 Hotel Bars Help increase dwell time and sales with a stunning range of sports coverage and more. With seven dedicated Sky Sports channels, two British Eurosport channels and the best in music programming, your customers will be spoilt for choice. Your Perfect Package Additional Products Sky Ultimate Premium Sports Channels PACK INCLUDED WiFi from The Cloud FREE BoxNation * * Racing Pack * * * Also including: Entertainment Channels At The Races and Racing UK can be subscribed to separately. Call for details. Discounts Available Save up to 33% with Molson Coors Get discounts on your monthly Sky Ultimate subscription when you stock a range of Molson Coors (UK) brands including Carling. Only available to selected independent and certain leased and tenanted licensed premises in mainland UK (excludes Group customers, Northern Ireland, Channel Islands and Isle of Man) who subscribe to Sky Ultimate and comply with Molson Coors (UK) terms. England and Wales Independent offer: Discount of up to 33% available. Minimum 12 month term for Sky Ultimate and 12 month term for Molson Coors (UK) products apply. England and Wales Independent MCBC Wholesale Customer offer: 20% discount available. Minimum 12 month term for Sky Ultimate and for Molson Coors (UK) products apply, must stock Molson Coors products via an approved Wholesaler. Scotland Independent offer: Discount of up to 30% available. Minimum 12 month term for Sky Ultimate and Molson Coors (UK) products apply. You must purchase your drinks from distributor Matthew Clark. Leased & Tenanted UK offer: Discount of up to 30% available. Minimum 12 month term to Sky Ultimate and Molson Coors (UK) products applies. You must remain a tenant of a participating Pub Co and stock purchases must be made direct from the Pub Co. For more information and full terms and conditions visit See page 25 for a list of channels which have restricted viewing. Call us for a full list of channels available. The F1 Logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trademarks of Formula One Licensing BV, a Formula One group company. All rights reserved. Equipment and installation costs may apply. HD ready TV and HD pack are required for HD viewing. Channels are dependent on Package Options selected. *Stand alone ATR, Racing UK, Racing Pack and BoxNation packages are available. Call for details. Minimum term for BoxNation is 3 months. Minimum term for Racing UK and At The Races bought on a stand alone basis is 12 months otherwise if bought with Sky Ultimate, you must give 90 days notice to cancel. Racing UK and BoxNation Channels: Sky acts as a sales agent for Racing UK and BoxNation. Your contract for these services is with Racing UK Limited or Boxing Channel Media Limited respectively, and is a separate agreement. 18 Free WiFi availability is subject to your premises location. Standard set-up fee applies, please call for details. 12 month minimum term applies. 19

11 Hotel Bars pricing Your pricing will be calculated by the number of Hotel Rooms in your Hotel Premises and whether you are offering Sky in your Hotel Rooms or not. Identify your band, then follow it down for the pricing options for your Hotel Bar and any additional products you add on. Hotel Bar pricing if you are taking Sky in your Hotel Rooms Step 1 How many rooms in your Hotel? BAND A B C D E F G H I J K L M N O P Q R S T U V W No. of rooms >900 Step 2 Your Sky Ultimate Package price Subscription rates per month (excluding VAT) If you choose to have more than one Viewing Card for the Premises, a Subscription Payment for the Service for every Viewing Card you are provided with will be payable. Please contact Sky for the current prices for additional Viewing Cards. SKY BAND ULTIMATE A B C D E F G H I J K L M N O P Q R S T U V W Hotel Bar with Sky in Hotel Rooms including Sky Sports channels Hotel Bar with Sky in Hotel Rooms without Sky Sports channels ,076 1,157 1,212 1,255 1,292 1,330 1,359 1,402 To be eligible for the with Sky in Hotel Rooms including Sky Sports channels Hotel Bar package, you must take a channel package including the Sports Mix via Sky In-Room and/or a Sky Sports channel via SMATV in all of your Hotel Rooms. Step 3 - Do you want to add any Additional Products? Subscription rates per month (excluding VAT) SKY BITS Racing Pack (ATR & Racing UK) At The Races A B C D E F G H I J K L M N O P Q R S T U V W M N O P Q R S T U V W Racing UK BoxNation Hotel Bar Only pricing if you are not taking Sky in your Hotel Rooms Step 1 How many rooms in your Hotel? BAND A B C D E F G H I J K L M N O P Q R S T U V W No. of rooms >900 Step 2 Your Package price Subscription rates per month (excluding VAT) If you choose to have more than one Viewing Card for the Premises, a Subscription Payment for the Service for every Viewing Card you are provided with will be payable. Please contact Sky for the current prices for additional Viewing Cards. SKY BAND ULTIMATE A B C D E F G H I J K L M N O P Q R S T U V W Hotel Bar Only with no Sky in Hotel Rooms Step 3 - Do you want to add any Additional Products? Subscription rates per month (excluding VAT) SKY BITS Racing Pack (ATR & Racing UK) At The Races A B C D E F G H I J K L M N O P Q R S T U V W M N O P Q R S T U V W Racing UK BoxNation

12 Protecting your investment in Sky Sports We take illegal use of our programming very seriously because it s important to ensure our legitimate Sky subscribers are not left short changed. The only legal way to show Sky Sports programming in Licensed premises in mainland UK is through a valid commercial viewing agreement from Sky Business. The pint glass icon and Sky licence Legitimate Sky Business commercial subscribers receive a Sky licence to display in their window and will also see a pint glass icon appear on their TV screen from time-to-time. The lack of either of these can reveal who is showing Sky illegally. What action do we take against businesses showing Sky Sports illegally? We have established field teams to actively detect unauthorised showing of Sky Sports. This illegal activity can result in licensees being fined, having to pay legal costs and/or losing their personal licence. If you know of a venue screening Sky Sports illegally, call the Sky Business team on (UK) or sbcomplianceteam@sky.uk Unauthorised foreign broadcasting Licensees who broadcast Premier League matches via unauthorised foreign channels to the public risk having legal action taken against them for infringing the Premier League s copyright. If you know of a business showing Premier League matches via a foreign satellite system, you can report this directly to the Premier League s appointed investigation agency, ID Inquiries, on Important information HOTEL BARS UK, HOTEL ROOMS SMATV UK AND SKY IN-ROOM SERVICE UK Please read carefully the following important terms of this Hotel Bars UK, Hotel Rooms SMATV UK and Sky In-Room UK Service Agreement. The restrictions and information set out form part of the Agreement between you and Sky. 1. What is this Subscription Agreement about? This Agreement enables you to receive Sky's service at the Hotel Premises identified in your Contract Form and distribute that service to Hotel Rooms (primarily guest bedrooms). 2. What is a Hotel? In this Agreement: "Hotel" means a hotel, motel, guest house, boarding house and any establishment similar to any of the foregoing where the primary purpose of the establishment is to operate as a hotel offering bedroom or apartment accommodation for paying guests, excluding Serviced Apartments. Sky shall have discretion in determining whether any premises falls within the definition of Hotel. "Rooms" means: (i) bedrooms for guests or staff in the Hotel Premises; and (ii) offices or similar rooms used for business purposes in the Hotel Premises and which contain a television set or screen on which the Channels can be seen and/or heard pursuant to this Agreement, such rooms not being accessible to the public. 3. How long does each Subscription Agreement last? Apart from the Sky In-Room 36 month Agreement, each Agreement will last for at least 12 months (the Minimum Term) unless you or we end it earlier for one of the reasons given in Condition 17 of the Terms and Conditions Booklet. Clause 17.1 (a) will not apply and you must give us no less than 90 days written notice to terminate your Agreement, such termination to take effect no earlier than the conclusion of the Minimum Term. Clauses 17.1 (b) and (c) of the Terms and Conditions Booklet shall not have to apply in their entirety. Condition 17.7 of the Terms and Conditions Booklet provides that if the SMATV Hotels Rooms Service Agreement or Sky In-Room Service Agreement of any Bar Customer is terminated for any reason whatsoever, at Sky s sole discretion the Hotel Bars Agreement shall either (i) terminate automatically at the same time as the SMATV Hotels Rooms Service Agreement or Sky In-Room Service Agreement or (ii) continue until terminated by either Party and Sky shall be entitled to charge you the then current price for the Bar service received. 4. What do I have to do to be a Sky Business subscriber? If you are an individual, you must be 18 or over. You must have the authority to enter into this Agreement in respect of the Hotel Premises set out in your Contract Form. 5. Is this the right Agreement for my business? If you are a Hotel in the UK, Isle of Man or Channel Islands and you wish to distribute Sky's service to your Hotel Rooms via SMATV or via Sky In-Room Service; then these HOTEL ROOMS SMATV and SKY IN-ROOM SERVICE 1. Which combinations of Channel package can I take in my Hotel Rooms? You are able to take any combination of Channel packages via Sky In-Room and/or SMATV channel combination provided you distribute a Channel package in all your Hotel Rooms. 2. How am I eligible for the with Sky Sports channels in hotel rooms Hotel Bar package? To be eligible for the with Sky in Hotel Rooms including Sky Sports channels Hotel Bar package, you must take a channel package including the Sports Mix via Sky In-Room and/or a Sky Sports channel via SMATV in all of your Hotel Rooms. 3. What if I want to show Sky in my Hotel Gym? If you wish to show Sky in your Hotel Gym, you will need to complete a different Agreement. Please call us on for more information on this. 4. SMATV Hotel Rooms Service - Is there a minimum charge? There is a minimum charge of 162 ex VAT per month if your SMATV Hotel Rooms Service contains a Premium Channel or 120 ex VAT per month if it does not. See Condition 7.14 in the Terms and Conditions Booklet for more details of this minimum charge. are the right Agreements for you. If not, then you can obtain the correct Agreement by calling Under these Agreements, your Hotel Premises must be in the United Kingdom of Great Britain, including Northern Ireland, Channel Islands or Isle of Man (the Territory, as defined in the Terms and Conditions Booklet). The Viewing Card which you will be sent is authorised for use only within the Territory. Use of the Viewing Card outside of the Territory is strictly prohibited. Sky In-Room finance not available in Channel Islands, Isle of Man, Scottish Highlands & Islands 6. Will prices rise during the Minimum Term? We are allowed to increase your Charges at any time on giving you at least 30 days notice. Subscription payments for the Sky In-Room 36 month options are subject to an annual increase in RPI. The Charges will also change if your Rooms Service changes. You will immediately pay the current price for that new SMATV Hotel Rooms Service or Sky In-Room Service. We can also change the pricing structure by giving you such notice. 7. Will the Service change during this Agreement? The Channels that Sky offers may be varied from time to time during the Term of the Agreement. You must observe all restrictions on exhibition of the Service set out in this Agreement or that are otherwise notified to you by Sky from time to time. This includes new or amended restrictions on the viewing of channels or particular programmes in any Rooms at the Premises. 8. Why do businesses have to have a separate contract with Sky? Sky Business is intended to meet the requirements of businesses and other commercial organisations. Our range of contracts enable businesses to show Sky programming to entertain their customers and/or inform their employees. Showing Sky programming outside of the Subscriber's home breaches the terms and conditions of the normal Sky domestic subscription, so that Agreement must not be used by businesses. 9. Where can I show Sky in my Hotel? Certain channels are only provided to you for viewing in non-communal areas at the Premises i.e. Rooms. Communal areas include bars, lobbies, restaurants etc. As at the date of print, the channels restricted to non-communal areas include: Sky Arts, Sky Atlantic, G.O.L.D, Alibi, Watch, Star Gold, Star Jalsha, Star Life OK, Star Plus, Sky Movies Channels and Sky Movies Disney. 10. What High Definition channels will I receive as part of the HD Pack? When you subscribe to the HD Pack the channels you receive will be dependent on whether your underlying channel package contains the equivalent standard definition channel. Not all standard definition channels are available in HD. 5. Sky In-Room Service Is there a minimum charge? There is a minimum charge of 100 ex VAT per month per hotel premises. The Sky In-Room service is available to customers who take or are eligible to take Sky TV on a Hotel UK Sky In-Room Agreement with a minimum of 5 hotel rooms. You must take a package in each of your hotel rooms. All prices stated ex VAT. You must be a limited company to take a 36 month option. Eligibility subject to credit checks. You must get any consents required. Further terms apply. 6. What are my responsibilities in respect of movie Channels? Certain movie Channels may show 12A and 15 rated content prior to the relevant watershed times. Normally this would be pin protected, however due to technical and logistical constraints subscribers to the Hotel Rooms Service and Sky In-Room Service shall have the pin functionality on the Box disabled. In respect of the Hotel Rooms Service you hereby undertake full responsibility for choosing suitable movie Channels for your guests to watch and advise the guests if there is any unsuitable content. In respect of the Sky In-Room Service you hereby undertake full responsibility to advise your guests (by including this information in your general TV information to guests and in a tent card by the TV or remote control) that the movie Channels are not pin protected and that its their responsibility to ensure that minors do not watch inappropriate content

13 Joining Sky is simple Read the information: Your Guide to Sky Terms & Conditions Then call us on and we can sign you up over the phone or we can send out one of our Field Representatives to help you find the best Sky package for your hotel Calls to Sky cost 7p per minute plus your provider s access charge. We ll then arrange your installation and keep you informed every step of the way until you are showing Sky in your hotel SB/YGTS/HUK/0116

14 SB/CF/HUK/0116 M019 MAWW Your Contract Sky TV and WiFi HOTELS UK COMPLETING YOUR CONTRACT FORM 1. Please complete all required details using BLOCK CAPITALS and blue or black ink. 2. Remember to sign the Contract Form and relevant Payment Instruction. 3. Return your completed forms, together with any requested information, to: Sky Business PO Box 1805, FREEPOST SCO3501 Livingston, West Lothian, EH54 0BR 4. If you have any questions please call us on (Calls to Sky cost 7p per minute plus your provider s access charge.) 5. Before you activate your Sky Viewing Card(s) please read carefully the full TV subscription terms and conditions and, if applicable, the terms of any third party agreement e.g. for Racing UK or BoxNation. When you or a third party activates your Sky Viewing Card(s) it is deemed your acceptance of all terms and conditions that apply to you. 6. Please read carefully the full WiFi terms and conditions that apply to you. When you or a third party accepts installation at your Premises, you are accepting these terms sky.com/business

15 CONTRACT FORM Please complete in BLOCK capitals (using black/blue ink) 1 Your details 1a. DETAILS OF THE CUSTOMER Type of Entity Individual or Sole Trader n Partnership n Legal Entity (please state below) Limited Company n Incorporated Association n nnnnnnnnnnnnnn Public Limited Company n Registered Charity n Name of Individual/Sole Trader OR name of person authorised to complete/sign this Agreement on Entity s behalf please complete Title Forename Surname Date of Birth nnnn nnnnnnnnnnnn nnnnnnnnnnnnnnnnnn nn/nn/nnnn Name of Company/Business Entity nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnnnnnnnnnnnnnnnnnnnnn Company Registered No. (if applicable) nnnnnnnnnnnn 1b. ADDRESS OF THE PREMISES WHERE SERVICE IS TO BE RECEIVED Premises Name nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn Contact at Premises nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn Address nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn Postcode nnnnnnn Telephone (with STD code) nnnnnnnnnnnnnnn Fax (with STD code) nnnnnnnnnnnnnnn Mobile Number nnnnnnnnnnnnnnn nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 1c. BILLING ADDRESS (if different from address above) Premises Name nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn Contact at Premises nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn Address nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn Postcode nnnnnnn Telephone (with STD code) nnnnnnnnnnnnnnn Fax (with STD code) nnnnnnnnnnnnnnn WHICH COMBINATION OF CHANNEL PACKAGES CAN I TAKE IN MY HOTEL ROOMS? You can receive any combination of channel packages via Sky In-Room and/or a SMATV channel combination but you must distribute the channel package in all your Hotel Rooms. To be eligible for the With Sky Sports Hotel Bar channel package, you must take a channel package including the Sports Mix via Sky In-Room and/or Sky Sports 1 and/or Sky Sports 2 channels via SMATV in all your Hotel Rooms. Sections 2 and/or 3 below must account for distribution to all of your Hotel Rooms. 2 Your Sky In-Room Contract 2. YOUR SKY IN-ROOM PACKAGE 2a. CHOOSE YOUR SKY IN-ROOM PACKAGE/S Please indicate the number of Rooms taking each package Channel Pack 1 - Entertainment Mix Channel Pack 2 - Entertainment & Sports Mix Channel Pack 3 - Entertainment & Movies Mix Channel Pack 4 - Entertainment, Sports & Movies Mix Total Number of Rooms subscribing to a Sky In-Room package: Please refer to the Standard Conditions in the Sky Business Terms and Conditions Booklet to confirm what constitutes a Room. 2b. CHOOSE YOUR ADDITIONAL PRODUCTS HD Pack (no additional charge) Sky Asia Pack (SET, Sony Max, B4U, Zee TV, Zee Cinema, Zee Punjabi and ARY Digital) n n There is a minimum charge of 100 ex VAT per month. See the Standard Conditions in the Sky Business Terms & Conditions Booklet for details of this minimum charge. Payment plan options are available. Please see the Hotel Premises Agreement for Mix and Match Sky In-Room or call for more information. 2c. SKY IN-ROOM EQUIPMENT Number of SkyHD boxes required nnnnn The installation type is subject to confirmation by Sky s installation team. In the event the Premises does not have an existing coax network backbone in place or if the coax is unsuitable and needs replacing or if the Premises uses CAT5/6 cabling, Sky may, at its discretion, terminate this Agreement or require You to pay all additional costs relating to this installation of Sky Satellite Equipment. Sky will advise You of these costs before commencing work and if you do not agree with these charges, You may cancel your installation and terminate this Agreement. SB/CF/HUK/0116

16 CONTRACT FORM Please complete in BLOCK capitals (using black/blue ink) 3 Your Hotel Rooms SMATV Contract 3a. HOTEL ROOMS Total number of Rooms subscribing to Hotel Rooms SMATV Service nnnnn Please refer to the Standard Conditions in the Sky Business Terms and Conditions Booklet to confirm what constitutes a Room. 3b. YOUR SMATV BUNDLE CHOICE Please complete this section to indicate the channel bundles you wish to receive in your Hotel Rooms. You must take the Base Pack and then add additional Bundles and/or Channels. Other than the Mandatory Channel, for each Bundle selected below, please indicate which channels you would like to activate within each Bundle. 5 n Base Pack (Mandatory) 5 n Sky Sports News HQ (Mandatory) n Sky News n Sky 1 n Sports Pack n Sports Pack Light 5 n Sky Sports 2 n Sky Sports 3 n Sky Sports 4 n Sky Sports 5 n Sky Sports F1 n Sky Sports 1 (Mandatory) 5 n British Eurosport (Mandatory) n British Eurosport 2 n Sky Movies Pack n Drama Pack n 5 Sky Movies Family (Mandatory) n Sky Movies Comedy n Sky Movies Drama & Romance n Sky Movies Premiere n Sky Movies Greats 5 n Sky Atlantic* (Mandatory) n ITV Encore n Entertainment Pack 5 n Comedy Central n Gold* n Sky Living* (Mandatory) n Kids Pack 5 n Disney XD n Nick Jr n Nickelodeon* (Mandatory) 3c. YOUR SMATV ADDITIONAL CHANNEL CHOICE In addition to the Base Pack, please select any additional Channels you require, if not already selected with one of the above Bundles SPORTS CHANNELS Sky Sports 1 Sky Sports 2 Both Sky Sports 1 & 2 At The Races Racing UK Both At The Races & Racing UK British Eurosport British Eurosport 2 Chelsea TV Liverpool TV MUTV MOVIES CHANNELS Sky Movies Pack 1 includes Sky Movies Comedy, Family, Drama & Romance, Greats and Select Sky Movies Pack 2 includes Sky Movies Comedy, Crime & Thriller, Action & Adventure, Sci Fi & Horror and Select Both Sky Movies Packs 1 & 2 ENTERTAINMENT CHANNELS Sky News Sky 1 Sky 2 Sky Arts* Sky Atlantic* TICK TO SELECT CHANNEL Sky Living Sky Asia Pack includes SET, Sony Max, B4U, Zee TV, Zee Cinema, Zee Punjabi & ARY Digital Animal Planet BabyTV Boomerang Cartoon Network Cartoonito CN+1 Comedy Central Comedy Central Extra ci Discovery Channel Discovery History Discovery Home & Health Discovery Science Discovery Turbo Disney Channel Disney Junior Disney XD DMAX FOX News GOLD* History Channel H2 TICK TO SELECT CHANNEL Lifetime Movies 24 MTV MTV Base MTV Classic MTV Dance MTV Hits MTV Live MTV Music MTV Rocks Nat Geo Wild National Geographic Channel Nickelodeon Nick Jr Nick Jr 2 Nick Toons PBS America STAR Gold* STAR Plus* SyFy Universal VH1 Watch* TICK TO SELECT CHANNEL There is a minimum charge of 162 ex VAT per month if your Rooms Service contains a Premium Channel or 120 ex VAT per month if it does not. See the Standard Conditions of your subscription agreement for details of this minimum charge. RESTRICTIONS * These channels MUST NOT be exhibited in any communal areas of the Premises (e.g. restaurants, lobbies, bars etc). If you select the Sky Asia Pack, Zee TV must be taken as a mandatory channel. MTV Music only provided when taken with all other MTV channels. SB/CF/HUK/0116

17 CONTRACT FORM Please complete in BLOCK capitals (using black/blue ink) 4 Your Hotel Bar Contract (WITH SKY IN HOTEL ROOMS) 4. ADDITIONAL PRODUCTS 4a. CHOOSE YOUR ADDITIONAL PRODUCTS n HD Pack (no additional charge) n Racing Pack * (At The Races & Racing UK) n At The Races only * n Racing UK only * n BoxNation * * You may subscribe to this service without subscribing to Sky Ultimate. Please call for details. Minimum term for BoxNation is 3 months. Minimum term for Racing UK and At The Races bought on a stand alone basis is 12 months otherwise if bought with Sky TV you must give 90 days notice to cancel. Sky acts as a sales agent for Racing UK and BoxNation. Your contract for these services is with Racing UK Limited or Boxing Channel Media Limited respectively. 4b. ADD ADDITIONAL VIEWING CARDS TO WATCH MORE THAN ONE CHANNEL AT A TIME How many? nn You will pay Subscription Payments for the Service for every Viewing Card that you are provided with. Please contact Sky for current prices and offers for additional Viewing Cards. Additional Sky boxes must be purchased at your cost for the additional Viewing Cards. 4c. HOTEL BARS Insert the name within the Hotel Premises of each Hotel Bar to which this Agreement is to apply below. NAME OF HOTEL BAR ADDRESS OF HOTEL PREMISES TELEPHONE AND FAX CONTACT NAME You will pay the full rate for the Service for every Hotel Bar for which you subscribe. 4d. PICK YOUR EQUIPMENT You will pay equipment costs. Please call for full details Please specify the number of Sky boxes you require SkyHD boxes nn In order to receive HD Channels you must take the HD Pack from the Additional Products option in section 4a. 4e. INSTALLATION INFORMATION Please see the Installation Information section of the Sky Business Terms and Conditions Booklet before completing this form Do you require Sky to complete the installation of your Sky equipment? n Yes, I require Sky to complete the installation of my Sky equipment. n No, I will arrange installation of my Sky equipment. SB/CF/HUK/0116

18 CONTRACT FORM Please complete in BLOCK capitals (using black/blue ink) 5 Your Hotel Bar Only Contract (WITHOUT SKY IN HOTEL ROOMS) 5. ADDITIONAL PRODUCTS 5a. CHOOSE YOUR ADDITIONAL PRODUCTS n HD Pack (no additional charge) n Racing Pack * (At The Races & Racing UK) n At The Races only * n Racing UK only * n BoxNation * * You may subscribe to this service without subscribing to Sky Ultimate. Please call for details. Minimum term for BoxNation is 3 months. Minimum term for Racing UK and At The Races bought on a stand alone basis is 12 months otherwise if bought with Sky TV you must give 90 days notice to cancel. Sky acts as a sales agent for Racing UK and BoxNation. Your contract for these services is with Racing UK Limited or Boxing Channel Media Limited respectively. 5b. ADD ADDITIONAL VIEWING CARDS TO WATCH MORE THAN ONE CHANNEL AT A TIME How many? nn You will pay Subscription Payments for the Service for every Viewing Card that you are provided with. Please contact Sky for current prices and offers for additional Viewing Cards. Additional Sky boxes must be purchased at your cost for the additional Viewing Cards. 5c. PICK YOUR EQUIPMENT You will pay equipment costs. Please call for full details Please specify the number of Sky boxes you require SkyHD boxes nn In order to receive HD Channels you must take the HD Pack from the Additional Products option in section 5a. 5d. INSTALLATION INFORMATION Please see the Installation Information section of the Sky Business Terms and Conditions Booklet before completing this form Do you require Sky to complete the installation of your Sky equipment? n Yes, I require Sky to complete the installation of my Sky equipment. n No, I will arrange installation of my Sky equipment.

19 CONTRACT FORM Please complete in BLOCK capitals (using black/blue ink) 6 - Your WiFi Contract (FOR HOTEL BARS) 6. WIFI SUBSCRIPTION Yes, I would like WiFi n You must subscribe to a Hotel Bar UK Agreement to receive a free WiFi service in your hotel bar, otherwise charges apply. WiFi availability is subject to your Premises location. Set up costs apply. Sky will install a dedicated phone line, followed by WiFi equipment. This can take up to 6 weeks from your order being confirmed. Additional WiFi Hotspots will incur additional charges. Please call for details. 7 Complete your Contract 7. PLEASE SIGN THE SUBSCRIPTION AGREEMENT(S) and verify as correct the information you have stated in this document Your agreement(s) for Sky equipment and services are made between us, Sky Subscribers Services Limited and you, the Customer named in Section 1. If you choose to take Racing UK or BoxNation your agreement for these services is with Racing UK Limited or Boxing Channel Media Limited as applicable and you will be bound by the applicable terms and conditions. You are authorised to receive these TV services via digital satellite equipment by means of Viewing Card(s) provided to you and you may exhibit the service in your Premises subject always to the terms of these agreements. Further, Sky agrees to provide access to WiFi at your Premises. You confirm that you have read the provisions of these agreements and agree to be bound by and perform the same, including making the necessary payments under them. Further, and without limitation, you accept the terms and conditions of any free equipment and/or installation offer made to you and if we are to provide installation services, the installation terms. Data Protection Act: By becoming a customer you agree that any member of the Sky UK group and any company which may succeed our businesses may use and share, within that group, the information you provide and other information we hold about you for account management and market research. If false or inaccurate information is provided and fraud is identified, details may be passed to fraud prevention agencies to prevent fraud and money laundering. Please see the Privacy Policy in the Terms and Conditions booklet for further details explaining how the information held by these agencies will be used. We may also share such information with credit reference agencies and other companies including for use in credit decisions and for debt recovery purposes. Unless you tell us otherwise, any member of the Sky UK group (and any company which may succeed our businesses) and our third party Business Partners, may use and share the information you provide for the marketing of Sky s and third parties products and services including for a reasonable period of time after you cease to be a customer. This may include contacting you for marketing by post, telephone, or SMS. If you wish to be excluded from such uses you can contact us on or send an to sb2b@sky.uk SIGNED by the customer (or, if not an individual, by an authorised signatory on its behalf) 7 PLEASE REMEMBER TO SIGN HERE Details of Authorised Signatory PRINT NAME POSITION/TITLE DATE nnnnnnnnnnnnnnnnn nnnnnnnnnnnnnnnnn nn/nn/nnnn FOR SKY USE ONLY CAMPAIGN NAME nnnnnnnnnnn ASA NO nnnnn nnnn DEPT PROMO CODE nnnn M nnnn M A W W USER ID CONTRACT No nnnnnnnnnnnn ISSUE DATE EST TYPE nnn BAND DEF nnn SIZE SB/CF/HUK/0116