Area. GABLES 411: Phoenix Midtown

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1 Area Where is the nearest post office? Located 0.71 miles from the community, at the intersection of SMU Boulevard and Prentice Street. Below is the address and phone number for your reference. University Station 5606 SMU BLVD (800) Where is the nearest grocery store? Located within walking distance from the community, at the intersection of E. Mockingbird Lane and Greenville Avenue, in the Dr. Pepper Station. Below is the address and phone number for your reference. Kroger 5665 E. Mockingbird Lane (214) What is the nearest Metro/Train? Located within walking distance from the community at E. Mockingbird Lane and N. Central Expressway in Mockingbird Station. Below is the address and phone number for your reference. Mockingbird Station 5465 E. Mockingbird Lane (214) Where is the nearest bus stop? Located within walking distance from the community at E. Mockingbird Lane and N. Central Expressway in Mockingbird Station. Below is the address and phone number for your reference. Mockingbird Station 5465 E. Mockingbird Lane (214) (http://www.dart.org/riding/stations/mockingbirdstation.asp)

2 What bus route are we on? We are located on bus routes 1, 21, 24, 76, and 521 and we are also served by the N. Central segment of the Dart Rail Red and Blue lines, with both services being offered at Mockingbird Station. Mockingbird Station is located within walking distance from the community at E. Mockingbird Lane and N. Central Expressway in Mockingbird Station. Below is the address and phone number for your reference. Mockingbird Station 5465 E. Mockingbird Lane (214) Where are schools for this area located? Elementary School: Located 0.68 miles from the community, close to the intersection of E. Mockingbird Lane and Delmar Avenue. Below is the address and phone number for your reference. Stonewall Jackson Elementary School 5828 E. Mockingbird Lane (972) Middle School: Located 3.81 miles from the community, close to the intersection of Reiger Avenue and North Paulus Avenue. Below is the address and phone number for your reference. J.L. Long Middle School 6116 Reiger Avenue Dallas, Texas (972) High School: Located 3.77 miles from the community, close to the intersection of South Glasgow and Covington Lane. Below is the address and phone number for your reference. Woodrow Wilson High School 100 S. Glasgow Dallas, Texas (972)

3 Where is the nearest biking or walking trail? Located 0.98 miles from the community, close to the intersection of McKinney Avenue and McCommas Boulevard. Below is the address and phone number for your reference. Katy Trail 5207 McKinney Avenue Dallas, Texas (214) OR Located 5.32 miles from the community, close to the intersection of E. Lawther Drive and Garland Road. Below is the address and phone number for your reference. White Rock Lake Hike and Bike Trails 8300 Lawther Drive Dallas, Texas (214) Where is the nearest laundry facility? The Phoenix Midtown has 4 laundry rooms within the community and they are located on the 4 th floor in buildings 1, 2, and 4 and on the 3 rd floor in building 3. The machines are coin operated and are $1.25 to wash and $1.25 to dry.

4 Community Facilities and Amenities When are nearest fitness classes held and where? Trophy Fitness is located in our retail area attached to the back of our community, facing Mockingbird Station. Trophy Fitness offers a variety of classes daily. Below is the address and phone number for your reference. Trophy Fitness 5555 E. Mockingbird Lane Suite 200 (214) What are the hours of the amenities? Phoenix Midtown offers the following amenities for your enjoyment: 24 hour fitness center, billiards, club lounge, and 24 hour business center. Pools, spas, and roof-top deck are open 10:00am to 10:00pm daily. What amenity activities can I use at the community and how do I get the needed equipment? At The Phoenix Midtown, you can enjoy the following activities: Pool Table: The pool cues are in the billiards room. Pool Volleyball: The volleyball and net can be reserved in the leasing office. How do I reserve the clubroom? The Clubroom is available to rent for your personal parties and celebrations. It is available Monday thru Sunday between the hours of 10:00am and 11:00pm. Each event can be for a maximum of 30 people, for 4 hours at a time and can be reserved for a $50 fee and $625 deposit. To reserve the room, contact the leasing office and the team will provide you with the reservation contract and complete details. Where do I dispose of my trash? The Phoenix Midtown has trash chutes located on every level of the parking garage for all household refuse.

5 Where are the recycling centers? We pride ourselves on green initiatives to care for the environment. The Phoenix Midtown has recycling bins located at the entrance of the parking garages next to visitor parking for disposal of newspapers, plastics and glass. Our mail centers have recycling for the disposal of unwanted mail. Thank you for helping us take care of the earth. What do I do with my move in boxes? It is helpful to everyone in the community if everyone breaks down all boxes and disposes of them in the recycling areas. We do ask that you do not use the trash chutes for boxes, as they can block the chute and create undesirable workflow. How does my fob/remote work? When entering the garage, push the button on your remote to open the gates and enter. When using the fob to enter a walk-up gate or amenity area, wave the fob in front of the black box located on the outside of the gate/amenity area. Where are the mail boxes located? The mail boxes for your apartment home are located in the main entrances, to the East and West of the Leasing Office. Do you have resident activities or events? The Phoenix Midtown has many fun events and activities that promote a sense of community and allow opportunity for you to meet other residents. Keep up to date on all of our community gatherings in our eblasts. You can expect to see events such as: resident brunches, local sporting events, fitness classes, movie nights, and so much more! Can I have a party at the pool? Our relaxing pool areas are available for all residents and their guests to enjoy during pool hours. To ensure enjoyment for all residents at the pool, we regretfully do not permit private pool parties. Where is the best place for me to park? You may park in any open parking space on any level of the garage or around the perimeter of the community. As a reminder, handicap and reserved parking is patrolled by local law enforcement and evening guards and is subject to maximum parking violation penalty and/or the possibility of towing.

6 Conveniences How do I pay rent online? We have made paying your rent easy by setting you up with your personal on line account to the Gables Gateway. You will go to and click on the Resident Login key in the upper right hand corner. Select the link to set up your Gables Gateway account. This is a great way to stay connected to your management team from anywhere in the world. Additional services available on Gables Gateway include placing a service request for repairs needed in your apartment home. How do I use Gables Connect? Changing your utilities to your new address can be time consuming and a challenge, so Visit or call to transfer or set up your utilities with ease. At The Phoenix Midtown, you can establish your new utility service for electric, phone, cable, internet and secure renter s insurance through Gables Connect. Where can I access WI-FI in the building? The leasing office, fitness center, and pool are WI-FI accessible for your use and convenience. This amenity is complimentary and part of your community benefits. Where is the rent drop box? When you need to pay your rent after office hours, you may drop it in the rent box located next to the mail center in the East Main Entrance. Do you have a courtesy officer onsite and how do I get a hold of them? We have a 1 courtesy officer and 2 night guards on site. You may contact them by calling (214) The courtesy officer and night guard can assist with after-hours noise complaints. Should you ever witness any suspicious or criminal activity, you should always call 911 for local law enforcement support.

7 Guests Where can my guests park? Your guest may park in the guest parking that is located in each garage before the entry gate, or in any of the open parking spaces around the perimeter of the community. As a reminder to tell your guests that handicap parking is patrolled by local law enforcement and is subject to maximum parking violation penalty. Where do my movers park? In the interest of safety for proper clearance for other residents and emergency vehicles, your movers may park at any of the parallel parking spots located in any of the walk-in gate entrances. Where does the delivery person come in or do I have to meet them? Delivery people will need to use the guest call box to enter the gate to get to your apartment. In the event you are not home at the time of a delivery, the office can sign for a package, during business hours. How many guests can I have with me at the amenities? We love it when you share your community with your friends and family. Two guests are welcome to join you in all of the amenity areas. How do I let friends in the gate? Your guests will contact you via the call box located at all walk-in gates. You will receive a call on the phone line that you provide upon move-in when your guest dials you from the gate phone pad. If the caller is someone you wish to permit entry, press 9 on your phone s keypad and the gate will open.

8 Maintenance GABLES 411: Phoenix Midtown How do I submit service requests? We want placing a service request for work needed in your apartment home easy. You may contact the leasing office via phone at (866) via at in person, or through Gables Gateway to place your service request. If you have not already signed up for Gables Gateway, you can go to and click on the Resident Login key in the upper right hand corner. Select the link to set up your Gables Gateway account. This is a great way to stay connected to your management team from anywhere in the world. Additional services available on Gables Gateway include paying your rent on line. What do I do if I have a Maintenance emergency after hours? For those times that you may have an emergency after office hours, you may contact the leasing office at (866) for maintenance assistance. Please follow the prompts for an emergency maintenance and leave a message for our on call service technician. You should receive a call from the technician within the hour. What is considered a maintenance emergency? Emergency maintenance problems that will be dispatched to the on call service technician include: 1. No electricity throughout the apartment. 2. No water. 3. No air conditioning on a day of extreme heat (80+ degrees). 4. Water entering the apartment. 5. Possibility of fire. 6. Impeded plumbing in an apartment with only one bathroom. 7. No heat. 8. Non-functioning or malfunctioning smoke detector. 9. Gas leak (also call the gas company). 10. Running water that cannot be shut off. 11. Malfunctioning door or window locks.

9 Pets Do you have a dog park? The Phoenix Midtown does not have a dog park in our community but furry family members can mingle at White Rock Lake Dog Park, which is located 3.4 miles from the community, at the intersection of E. Mockingbird Lane and E. Lawther Drive. Below is the street address and web page information for your reference E. Mockingbird Lane Dallas, Texas Where is the best place to walk my pet? The green areas around the property are appropriate to walk your pets. Please help us to maintain a clean and pleasant community by always picking up after your pets. There are many doggie stations surrounding the community. Pet stations are located in each courtyard as well as along the west perimeter of the community. Do you host Yappy hours? You are not the only resident that likes to mingle your pet has the opportunity to socialize during Yappy Hours, held at The Pooch Patio DAILY, from 4:00PM -7:00PM. Treat your dog to a night out! The Pooch Patio is 4.3 miles from the community, at the intersection of Oaklawn Avenue and Fairmount Street. Below is the street address and phone number for your reference. The Pooch Patio 3811 Fairmont Street Dallas, Texas (214) Do I have to have my dog on a leash? For the safety of your dog and all residents in the community, all pets are required to be on a leash when in any common area. It s the law and the best practice for your pet s safety. The nearest dog park is 5.32 miles from our community located at White Rock Lake Dog Park. Fido can run free!

10 Areas & Suggestions Where is the nearest mall? The Shops at Mockingbird Station (open-air shopping center) is located within walking distance from the community, at the intersection of Mockingbird Lane and North Central Expressway in Mockingbird Station. Below is the address and phone number for your reference. Mockingbird Station 5465 E. Mockingbird Lane (214) OR Northpark Center (indoor shopping mall) is located 2.97 miles from the community at the intersection of North Central Expressway and Park Lane. Below is the address and phone number for your reference. Northpark Center 8687 N. Central Expressway Dallas, Texas (214) Where is the nearest movie theater? Located 0.2 miles from the community, The Angelika Film Center and Café is located in Mockingbird Station. Below is the address and phone number for your reference. The Angelika Film Center and Café 5321 E Mockingbird Ln Dallas, TX (214)

11 Where is the nearest library? Located 0.6 miles from the community, Dallas Public Library - Skillman Southwestern Branch Library. Below is the address and phone number for your reference. Dallas Public Library - Skillman Southwestern Branch Library 5707 Skillman St Dallas, TX (214) Where is the nearest golf course? Located 0.2 miles from the community, Lakewood Country Club. Below is the address and phone number for your reference. Lakewood Country Club 1912 Abrams Road Dallas (214)

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