Examining Quality Cultures: what we know and what we don t. Thérèse Zhang, EUA Oliver Vettori, WU PQC workshop, Zagreb, 23 May 2013
|
|
- Earl Rice
- 8 years ago
- Views:
Transcription
1 Examining Quality Cultures: what we know and what we don t Thérèse Zhang, EUA Oliver Vettori, WU PQC workshop, Zagreb, 23 May 2013
2 Why work on internal QA? EUA s Trends 2010 report: In the past 10 years: enhanced internal QA = most important change for 60 % of institutions surveyed In the next 5 years: the 2 nd most important theme Very strong correlation between internationalisation and QA Change drivers: Increased competition and collaboration between HEIs Increased cooperation with external (public and private) partners Development of external QA systems and demands for accountability
3 Besides, let s not forget that The Berlin Communiqué in 2003 marked a major turning point by stating that: consistent with the principle of institutional autonomy, the primary responsibility for quality assurance in higher education lies with each institution itself and the European Standards and Guidelines for QA (ESG) took that principle on board.
4 A few words about the context European QA landscape is in constant development. Variety of approaches when creating national QA systems. Level of institutional autonomy in creating internal QA systems varies. Countries/HEIs in different phases of implementation Challenges for external QA: To stay relevant to universities in a changing context To support institutional diversity and creativity -> ESG as framework for sharing good practice within EHEA
5 What do you know about quality cultures?
6 What do we know about quality cultures (so far )?
7 Examining Quality Culture I, II & III EQC I: A survey questionnaire on the 7 areas of Part I of ESG 222 institutions from 36 countries across Europe EQC II: 59 phone interviews with 10 universities Focused more specifically on quality culture EQC III: Based on a workshop that gathered QA officers
8 Finding one: QA systems are everywhere When did your institution introduce a quality assurance system (or equivalent)? 16% 8% Before % In the 1990's Between 2000 and % 21% Between 2005 and 2009 We are currently designing and/or planning it. 8
9 But people still mean very different things when they use the same terms
10 Finding two: staff and student engagement In 2/3 of cases the senior leadership takes the lead for the process. In the remaining 1/3, the senior leadership still somehow follows-up the process. Half of the respondents have no committee responsible for curriculum and quality assurance. When such committee exist, they involve students in 50% of cases. Students are formally involved in only 25% of the universities
11 Finding two: Staff and student engagement (2) Role of staff: Academics are usually involved, particularly through programme committees... but Administrative staff are rarely involved Stakeholders: Involved through some programme committees... A possible trend toward developing alumni relations and alumni questionnaires that would feed into the quality discussions
12 But QA professionals still struggle with getting others on board
13 Finding three: QA structures and decision-making 90% have institutional strategic document or equivalent document 2/3 have either a separate institutional QA policy statement 1/4 have its quality statement included in the strategic plan Large variety of organisational structures QA system in teaching and learning, in particular: 2/3 institution-specific but follows national QA frameworks and guidelines 1/4 tailor-made to the institution's needs and does not apply any ready-made model whereas less than 10 % mentioned that it applies a ready-made model such as ISO, EFQM, and CAF
14 Finding three: QA structures and decision-making (2) 70% of respondents use student surveys as one of the means to monitor students perceptions of the teaching they receive. Among them: 90% take the results into account in the assessment of teaching staff. 60% of the respondents state that students who participated in a survey are informed about the outcomes and the resulting actions taken. 5% make the information on teachers aptitudes and performance publicly available.
15 Finding three: QA structures and decision-making (3) Development of explicit feedback loops (and relate to strategic planning: why is data collected?) Two requirements: Results must be used Use of results must be publicised Coordinating QA, staff development and institutional data collection/analysis Streamlined structures and clear responsibilities
16 But many QA strategies do not provide clear goals and data are created but not used
17 Finding four: QC and QA processes and tools Activities covered by QA processes: Teaching and learning nearly 100% Research 80 % Service to society 50 % Student support services 75 % Governance and administration of the institution 66 % Tendency not to recognise all QA related processes within a HEI as quality assurance processes (may be a quality culture)
18 Finding four: QC and QA processes and tools (2) A combination of several tools to triangulate information about quality: Formal and informal Ex ante and ex post These tools are developed : With the support of the leadership As a process of co-construction Combined with staff development
19 But there are too many tools, that are neither connected nor evaluated in terms of their impact
20 ... And talking about tools, what about QA professionals living in a culture of their own
21 Finding five: the key role of QA officers Supportive role and providing expertise: The visits to departments and faculties made the difference. People felt listened to and were happy that someone from the central administration came to them. You can t imagine the amount of coffee I drank, the number of biscuits I ate and the stories I heard! Coordination role: My main interactions are with the vice rector for quality, the head of pedagogical development with whom I brainstorm regularly and a senior planning officer, with whom I work on issues connected with institutional data performance
22 Finding five: the key role of QA officers (2) Interpretive role: I do not know the national QA requirements and I do not want to know them. We have decided to avoid the question altogether. It is the QA officer s job to follow national developments. Our aim is to develop a quality culture adapted to the institution. Monitoring role Administrative role and? (an academic staff)
23 Conclusions: So where are we now? Institutions have been responding to the increased demand for quality, yet it is still work in progress: QA systems in place and very much developed in recent years Embedding them and developing a quality culture takes time and effort Participation of all stakeholders still demands attention Attention to output and results (not just inputs) The goal should be an institutional quality culture supported by the QA processes, not the processes themselves (as emphasised in the ESGs)
24 Conclusions: So where are we now? (2) The most successful internal QA systems are: Closely linked to institutional strategies Grounded in effective internal decision making processes and structures Context-sensitive: take into account different organisational/disciplinary cultures Not punitive but developmental They reflect institutional autonomy and self-confidence They reflect commitment of institution to its staff and students
25 Conclusions: And what still needs exploring - How to build effective communication structures for engaging making students an active partner in quality culture? - How to engage staff in the shared goal of enhancing quality? - How to connect QA to the decision-making processes at all levels? - How to balance centralised and decentralised efforts and activities in QA? And last but not least: how to make the quality culture idea practically meaningful instead of reproducing the same abstract principles?
26 and now, you have the floor! Thank you More information on
Examining Quality Culture: Part 1 Quality Assurance Processes in Higher Education Institutions. By Tia Loukkola and Thérèse Zhang
E U A P U B L I C A T I O N S 2 0 1 0 Examining Quality Culture: Part 1 Quality Assurance Processes in Higher Education Institutions By Tia Loukkola and Thérèse Zhang Copyright by the European University
More informationQuality Assurance and the Bologna Process- European and German Perspectives. Stefan Bienefeld, German Academic Exchange Service
Quality Assurance and the Bologna Process- European and German Perspectives Stefan Bienefeld, German Academic Exchange Service Structure 1. What is Quality? 2. Historical Developments 3. The European Standards
More informationPurpose of quality assurance
How to connect (integrate )QA to the decision making processes at all levels? Blaženka Divjak University of Zagreb Purpose of quality assurance Impact of quality should be meaningful Improvement Main purpose
More informationExamining Quality Culture Part II:
E U A P U B L I C A T I O N S 2 0 11 Examining Quality Culture Part II: Processes and Tools Participation, Ownership and Bureaucracy By Andrée Sursock Copyright by the European University Association 2011
More informationNext steps for advancing the staff mobility agenda Perspectives from MPPC
Next steps for advancing the staff mobility agenda Perspectives from MPPC Elizabeth Colucci European University Association Mobilis in Mobili: Staff Mobility Workshop 4 June, 2014 - Berlin EUA: Overview
More informationEUA PUBLICATIONS 2010
EUA PUBLICATIONS 2010 Trends 2010: A decade of change in European Higher Education BY ANDRÉE SURSOCK & HANNE SMIDT EUA PUBLICATIONS 2010 Trends 2010: A decade of change in European Higher Education BY
More informationIMPLEMENTATION AND CERTIFICATION OF THE QUALITY MANAGEMENT SYSTEM AT THE UNIVERSITY
136 PROCEEDINGS OF THE SCIENTIFIC CONFERENCE QUALITY AND LEADING INNOVATION 2014 IMPLEMENTATION AND CERTIFICATION OF THE QUALITY MANAGEMENT SYSTEM AT THE UNIVERSITY DOI: 10.12776/QALI.V1.#11 JOZEF HABÁNIK,
More informationDoctoral Education in the European Higher Education Area from a University Perspective
Doctoral Education in the European Higher Education Area from a University Perspective Lesley Wilson Secretary General European University Association 3rd Cycle Degrees: Competences & Researcher Careers
More informationEuropean Approach for Quality Assurance of Joint Programmes
European Approach for Quality Assurance of Joint Programmes October 2014 approved by EHEA ministers in May 2015 Joint programmes are a hallmark of the European Higher Education Area (EHEA). They are set
More informationSo why bother? Why did the University of Graz start a quality project in UCE?
1 EQUIPE Case Study: University of Graz, Austria Andrea Waxenegger 1. Topic, theme or focus of the quality project Quality management in university continuing education through agreement on objectives
More informationQuality Assurance in Degree Programmes
Quality Assurance in Degree Programmes Monitoring and Evaluation in Higher Education Mapping the Quality Debate Bologna Process, Berlin Communiqué ESG New Public Management Internal Quality Assurance 1
More informationA new European approach toward Quality Assurance in Vocational Education
A new European approach toward Quality Assurance in Vocational Education I have been a teacher myself for over 15 years now. To keep developing myself as a teacher in my profession I signed in for a Masters
More informationII. What is driving discussions on Quality (and Quality Assurance) in Europe
Major European trends and issues affecting higher education and quality assurance in an international setting and their implications for colleges, universities and countries I. Introduction Higher education
More informationStandards and Guidelines for Quality Assurance in the European Higher Education Area (ESG)
Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG) Approved by the Ministerial Conference in May 2015 by European Association for Quality Assurance in Higher Education
More informationStandards and Guidelines for Quality Assurance in the European Higher Education Area (ESG)
Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG) Endorsed by the Bologna Follow-Up Group in September 2014 Subject to approval by the Ministerial Conference in
More informationAUDIT PROGRAMME. Guide to the design of internal quality assurance systems in higher education. Document 01 V. 1.0-21/06/07
AUDIT PROGRAMME Guide to the design of internal quality assurance systems in higher education Document 01 V. 1.0-21/06/07 INDEX FOREWORD FUNDAMENTALS OF DESIGNING INTERNAL QUALITY ASSURANCE SYSTEMS 1.-
More informationESG 2015. Standards and Guidelines for Quality Assurance in the European Higher Education Area
ESG 2015 Standards and Guidelines for Quality Assurance in the European Higher Education Area Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG) Please cite this
More informationMapping Your Science Education Program. Precollege and Undergraduate Science Education Program
Mapping Your Science Education Program Precollege and Undergraduate Science Education Program Mapping Your Science Education Program In order to understand the effectiveness of science education programs
More informationQuality Management @ Uni Graz
Quality Management @ Uni Graz Ghent, October 19th, 2013 Dr. Peter Riedler Vicerector Content HE system in Austria UG in brief Quality Management System Quality Audit Steering System Linking QM & Steering
More informationQuality Assurance in Higher Education
III.4.7 Decision-making structures Good practices in decision-making suggest: Strong feeling of identity, commitment and responsibility Recognition based on performance criteria Awareness to improve quality
More informationDeveloping Joint Masters Programmes for Europe: lessons from the EUA Joint Masters Project
Developing Joint Masters Programmes for Europe: lessons from the EUA Joint Masters Project BFUG Workshop: Joint Degrees Further Development Stockholm, Sweden 6-7 May 2004 Kate Geddie European University
More informationInternal Quality Assurance Enhancing quality culture. Workshop report
Workshop report 16 Internal Quality Assurance Enhancing quality culture A sample of good and ineffective practices on internal quality assurance as presented in the ENQA IQA seminar in June 2010 2 Introduction
More informationThe HR Director s Talent Challenge: Research report on Motivation and Engagement of staff in Higher Education institutions
The HR Director s Talent Challenge: Research report on Motivation and Engagement of staff in Higher Education institutions Fierce competition for funding and the need to differentiate from other institutions
More information1.1 The subject displays a good level of craftsmanship and a significant focus on technical expertise.
Recommendations to the Higher Arts Education Institutions, the Quality Assurance Agency for Higher Education and the Ministry of education and Science, Lithuania Overview Report of the Applied Arts Accreditation
More informationDoctoral education: the EUA Salzburg II Recommendations
Doctoral education: the EUA Salzburg II Recommendations Dr. Thomas Ekman Jørgensen 9 February 2012 CLAIU-EU Conference The Engineering Doctorate Madrid Doctoral Education in Europe The last five years
More informationAkkreditierung goes Europe
The European Students Union REPRESENTING STUDENTS SINCE 1982 Akkreditierung goes Europe Experiences from Spain Gutachternetzwerk Plenum Kassel, 21 September 2015 Fernando M Galán Palomares (Chairperson)
More informationCHANGE MANAGEMENT PLAN
Appendix 10 Blaby District Council Housing Stock Transfer CHANGE MANAGEMENT PLAN 1 Change Management Plan Introduction As part of the decision making process to pursue transfer, the Blaby District Council
More informationCONCEPTION OF AN INTERNAL (STUDIES) QUALITY MANAGEMENT SYSTEM OF ŠIAULIAI UNIVERSITY
CONCEPTION OF AN INTERNAL (STUDIES) QUALITY MANAGEMENT SYSTEM OF ŠIAULIAI UNIVERSITY Working group Aušra Kazlauskienė Laima Liukinevičienė Renata Bilbokaitė Skaidrė Žičkienė Gedutė Grigaliūnaitė Nerijus
More informationQuality Management vs Quality Control: Last Developments In Estonian Higher Education
Quality Management vs Quality Control: Last Developments In Estonian Higher Education Heli Mattisen EUA Munich 2006 Quality control and/or quality management Main tools for quality control: a set of external
More informationTraining Programme for Doctoral Thesis Supervisors in University of Turku
Training Programme for Doctoral Thesis Supervisors in University of Turku Elise Pinta, PhD, Coordinator of University of Turku Graduate School; Kaisa Hytönen, Doctoral Candidate, Master of Education, Project
More informationUniversities in the European Higher Education Area and the contribution of EUA
Universities in the European Higher Education Area and the contribution of EUA EUA Input Statement to the Bologna Ministerial Conference, Bucharest, Romania, 26-27 April 2012 Copyright by the European
More informationInternationalisation - a pillar of development of the University of Maribor Doctoral studies: From study to research and further
Internationalisation - a pillar of development of the University of Maribor Doctoral studies: From study to research and further General Presentation of EUA-CDE and trends in Doctoral Education in EU Prof.
More informationThe 3 rd European Quality Assurance Forum
The 3 rd European Quality Assurance Forum 20-22 November 2008 Hosted by Corvinus University, Budapest Call for papers, workshops and posters Deadline 31 July 2008 INTRODUCTION Europe, like most other regions
More informationAccreditation in Germany & at Aalen University
Accreditation in Germany & at Aalen University Nichola Adams IRO / Study Abroad Advisor Nichola.Adams@htw-aalen.de +49 7361/9733-01 23.11.2013 Nichola Adams, Aalen University 1 The German Accreditation
More informationPractical guide for using the Continuous Learning Framework and the Changing Lives leadership model to develop leadership in social services
Practical guide for using the Continuous Learning Framework and the Changing Lives leadership model to develop leadership in social services 1 Introduction Changing Lives 1, the Report of the 21 st Century
More informationTRENDS V. David Crosier, Lewis Purser, Hanne Smidt. Trends V Briefing Day 7 th of June, Brussels
TRENDS V David Crosier, Lewis Purser, Hanne Smidt Trends V Briefing Day 7 th of June, Brussels 1 1 1999 Trends I Learning Structures in Higher Education Trends Series: accompanying Bologna process 2001
More informationAn approach to accreditation: the path of the Italian Higher Education
An approach to accreditation: the path of the Italian Higher Education Carlo Calandra Buonaura CNVSU Board and University of Modena and Reggio Emilia, calandra@unimo.it Primiano Di Nauta CNVSU Technical
More informationCreative Scotland, Youth Music Initiative. Case Study Young Music Makers in Edinburgh. Helping young people believe in themselves.
Creative Scotland, Youth Music Initiative Case Study Young Music Makers in Edinburgh Helping young people believe in themselves. About this case study This case study was developed as part of Creative
More informationHealth Communication for Diabetes Programs Personal Capacity Assessment
Health Communication for Diabetes Programs Needs Assessment Thank you for registering to attend the Health Communication for Diabetes Programs course at the 2011 Institute. We are looking forward to working
More informationGAP ANALYSIS OF APPROACHES TO IMPLEMENTATION OF MANAGEMENT SYSTEMS
52 PROCEEDINGS OF THE SCIENTIFIC CONFERENCE QUALITY AND LEADING INNOVATION 2014 GAP ANALYSIS OF APPROACHES TO IMPLEMENTATION OF MANAGEMENT SYSTEMS DOI: 10.12776/QALI.V1.#5 MIROSLAV HRNIAR ABSTRACT Purpose:
More informationREPORT FROM THE INTERNATIONAL SEMINAR ON THE ROLE OF NATIONAL QUALIFICATIONS FRAMEWORKS AND QUALITY ASSURANCE IN RECOGNITION
REPORT FROM THE INTERNATIONAL SEMINAR ON THE ROLE OF NATIONAL QUALIFICATIONS FRAMEWORKS AND QUALITY ASSURANCE IN RECOGNITION Trakošćan, Croatia, 11 December 2013 Introduction The European Quality Assurance
More informationdeveloping an action plan Implementing change: Implementing change: developing an action plan
Implementing change: developing an action plan Implementing change: developing an action plan Implementing change: developing an action plan Implementing change overview The change process through which
More informationDublin Institute of Technology Strategic Plan 2011-2014
Dublin Institute of Technology Strategic Plan 2011-2014 1 Introduction With a history stretching back over one hundred and twenty years, Dublin Institute of Technology has been recognised as a pioneer
More informationRecent Trends and Discussions in Assessing Quality in Doctoral Education in Europe
INAUGURAL EDAMBA-EIASM CONSORTIUM ON DOCTORAL SUPERVISION & THE NEW GLOBAL RESEARCH SYSTEM Recent Trends and Discussions in Assessing Quality in Doctoral Education in Europe Maj-Britt Hedvall Hanken School
More informationMODERNISING HIGHER EDUCATION
MODERNISING HIGHER EDUCATION Strategic commitment and practical application Brahea Centre at the University of Turku Bridging higher education and the society Introduction Modernisation of higher education
More information1.1. Do the outputs of the Network and Centres contribute to enhancing mobility and awareness of the European dimension in guidance and counselling?
EXECUTIVE SUMMARY 1. Evaluation task and methods The external evaluation of the Euroguidance Network (National Resource Centres for Vocational Guidance, NRCVG) had a two-fold task: 1) to assess the performance
More informationBologna process and new opportunities for cooperation
Bologna process and new opportunities for cooperation Riitta Pyykkö Professor, Chair of the Finnish Higher Education Evaluation Council Saint Petersburg 6 February 2008 Bologna Process in Finland (1) Finland
More informationBRNO UNIVERSITY OF TECHNOLOGY
BRNO UNIVERSITY OF TECHNOLOGY BRNO, CZECH REPUBLIC FOLLOW-UP EVALUATION REPORT April 2011 Evaluation Team: Alojz Kralj, chair Lothar Zechlin Karl Agius Dionyssis Kladis, coordinator TABLE OF CONTENTS INTRODUCTION
More informationThe Account of Professional Practice Senior Fellow Applicant
APP Template Senior Fellow Application The Account of Professional Practice Senior Fellow Applicant Name Institution Date Your Account of Professional Practice (APP) consists of: A Reflective Account of
More informationInstitutional Evaluation Programme. National University of Theatre and Film I.L.Caragiale UNATC EVALUATION REPORT
Institutional Evaluation Programme Performance in Research, Performance in Teaching Quality, Diversity, and Innovation in Romanian Universities Project National University of Theatre and Film I.L.Caragiale
More informationEmbedding public engagement at UCL: Dr Hilary Jackson UCL Public Engagement Unit ucl.ac.uk/public-engagement publicengagement@ucl.ac.
Embedding public engagement at UCL: successes, barriers and lessons for the future Dr Hilary Jackson UCL Public Engagement Unit ucl.ac.uk/public-engagement publicengagement@ucl.ac.uk Beacons for Public
More informationA framework to plan monitoring and evaluation
6. A framework to plan monitoring and evaluation Key ideas Monitoring and evaluation should be an integral part of (and therefore affect) all stages of the project cycle. As mentioned earlier, you need
More informationCOMMISSION OF THE EUROPEAN COMMUNITIES. Proposal for a RECOMMENDATION OF THE COUNCIL AND OF THE EUROPEAN PARLIAMENT
COMMISSION OF THE EUROPEAN COMMUNITIES Brussels, 12.10.2004 COM(2004) 642 final 2004/0239 (COD) Proposal for a RECOMMENDATION OF THE COUNCIL AND OF THE EUROPEAN PARLIAMENT on further European cooperation
More informationUK Position Statement
UK Position Statement Bergen ministerial summit - May 2005 UK support for the Bologna Process 1. The UK welcomes the Bologna Process in providing the potential to strengthen institutions and to widen student
More informationI shall speak about: Quality through dialogue
A Quality Dialogue A Quality Dialogue- From Inspection to Inspiration From Inspection To Inspiration Ingeborg Bø, Norway European Foundation for Quality in E-learning Ingeborg Bø EDEN Senior Fellow, Norway
More informationJOIMAN: Joint Degree Management and Administration Network: Tackling Current Issues and Facing Future Challenges
JOIMAN: Joint Degree Management and Administration Network: Tackling Current Issues and Facing Future 142650-LLP-1-2008-1-ERASMUS-ENW Final Report Public Part 142650-LLP-1-2008-1-ERASMUS-ENW 2 / 19 Project
More informationEntrepreneurship education in Finland 1
Entrepreneurship education in Finland 1 1 OVERVIEW The Finnish Development plan for education and research 2011 2016, adopted by the Ministry of Education and Culture, emphasises that entrepreneurship
More informationBrand Development and Management Enabling Strategy
Brand Development and Management Enabling Strategy Table of Contents 1. Purpose... 2 Enabling Strategy... 2 2. Scope... 2 Overall aims... 2 Specific objectives... 2 3. Strategy... 2 Initiatives and actions...
More informationAll applications are submitted to the Higher Education Authority, which requests the HAC s expert opinion on the quality of the application.
HUNGARIAN ACCREDITATION COMMITTEE (HAC) STANDARDS AND CRITERIA FOR MASTER PROGRAMS 1 AND EX POST ACCREDITATION OF INSTITUTIONS AND PROGRAMS The Hungarian accreditation system consists of ex ante and ex
More informationINTERNATIONAL ADVANCED STUDIES PROGRAMME ON SPORT SAFETY & SECURITY MANAGEMENT
Become a Certified Sport Safety and Security Professional! INTERNATIONAL ADVANCED STUDIES PROGRAMME ON SPORT SAFETY & SECURITY MANAGEMENT Certified Sport Safety and Security Professional www.asp.theicss.org
More informationAcademic perspectives on the outcomes of outward student mobility Executive summary
Academic perspectives on the outcomes of outward student mobility Executive summary Kath Bridger BSV Associates Ltd February 2015 Introduction There has been a steady rise in the number of UK domiciled
More informationCESAER Task Force Human Resources. Leadership and leadership development in academia
CESAER Task Force Human Resources Leadership and leadership development in academia June 2014 The main authors of the paper are Dr. Cecilia Hahn Berg and Cecilia Järbur, Chalmers University of Technology
More informationEntrepreneurship education in the United Kingdom 1
Entrepreneurship education in the United Kingdom 1 1 OVERVIEW In the UK, entrepreneurship education is recognised as a priority at all education levels. In 2014, the Enterprise for All report was published,
More informationResults of the EUA membership consultation on ERASMUS for ALL
Results of the EUA membership consultation on ERASMUS for ALL 2012 1 Contents I. Introduction... 3 II. General Trends... 4 III. Staff Mobility... 6 IV. Student mobility... 8 V. Loan Guarantee Scheme for
More informationInstitutional Evaluation Programme. UMF Victor Babes Timisoara EVALUATION REPORT
Institutional Evaluation Programme Performance in Research, Performance in Teaching Quality, Diversity, and Innovation in Romanian Universities Project UMF Victor Babes Timisoara EVALUATION REPORT April
More informationCommunity engagement: Developing a strategy
Community engagement: Developing a strategy Some questions to help with planning... This guidance outlines some important things to consider when planning a community engagement strategy for your project
More informationHow To Improve The Image Of The Permanent Council Of The Icelandic University Of Philosophy
INSTITUTO POLITÉCNICO DE BRAGANÇA FOLLOW UP EVALUATION REPORT March 2012 Team: Bent Schmidt Nielsen, chair Erdal Emel Alina Gavra Michael Gaebel, team coordinator Contents 1. Introduction... 3 2. Governance...
More informationCataloguing data can be found at the end of this publication. Luxembourg: Publications Office of the European Union, 2011 ISBN 978-92-896-0680-6
Study visits act as a POWERFUL TOOL to stimulate discussions and inform/improve training policies at local, regional and national level A large number of participants brought the outcomes of their visits
More informationIn search of good practice in school self-evaluation: An exploratory study in secondary schools
In search of good practice in school self-evaluation: An exploratory study in secondary schools Geert Devos Jef C. Verhoeven 10/20/2006 Good Practice Self-evaluation 1 1. Problem How do educational experts
More informationHigher Education Information Systems and the Agency of Science and Higher Education
Furtherance of the Agency of Science and Higher Education in its Quality Assurance Role and the Development of a Supporting Information System Higher Education Information Systems and the Agency of Science
More informationAn activity-based approach to the Learning and Teaching of Research Methods - Measuring student engagement and learning.
An activity-based approach to the Learning and Teaching of Research Methods - Measuring student engagement and learning. Eimear Fallon Terry Prendergast Stephen Walsh School of Real Estate and Construction
More informationEvaluation Case Study. Changing the roles of special education teachers
Australian Government Department of Education More Support for Students with Disabilities 2012-2014 Evaluation Case Study Changing the roles of special education teachers MSSD Output 9: Modifying lesson
More informationQuality Management at BOKU
Quality Management at BOKU Präsentation Tempus Project QANTUS: Training Course http://www.boku.ac.at at BOKU July 1 st, 2014 Thomas Guggenbeger 03.07.2014 BOKU Präsentation 1 Content Framework: European
More informationCall for Application
Call for Application Training on Internal Quality Assurance (TrainIQA) in Southeast Asia 2016-18 The ASEAN-QA partnering institutions - the ASEAN Quality Assurance Network (AQAN), ASEAN University Network
More informationFUNDAMENTALS OF A COMMON QUALITY ASSURANCE FRAMEWORK (CQAF)
EUROPEAN COMMISSION Education and Culture Lifelong Learning: Education and Training policies Vocational training and adult education FUNDAMENTALS OF A COMMON QUALITY ASSURANCE FRAMEWORK (CQAF) FOR VET
More informationEvaluating Participation. A guide and toolkit for health and social care practitioners
Evaluating Participation A guide and toolkit for health and social care practitioners September 2013 This publication was developed by Gary McGrow, Social Researcher, the Scottish Health Council, in partnership
More informationEvaluation Case Study. Leadership development in special schools
Australian Government Department of Education and Training More Support for Students with Disabilities 2012-2014 Evaluation Case Study Leadership development in special schools Output 7: Supporting school
More informationImplementation Progress Report for National Strategy for Higher Education Quarter 1 2012
Implementation Progress Report for National Strategy for Higher Education Quarter 1 2012 The National Strategy for Higher Education was launched in January 2011. In order to ensure effective oversight
More informationQUALITY- A CHANGE GENERATOR FOR HIGHER EDUCATION
QUALITY- A CHANGE GENERATOR FOR HIGHER EDUCATION Gabriela M. ATANASIU Professor, PhD. Vice Dean Head of Department of European Integration Gh. Asachi Technical University of Iasi The Art of Poetry Paul
More informationCustomer Engagement Strategy 2015/16-2017/18
Customer Engagement Strategy 2015/16-2017/18 1 Our Vision To provide a great quality customer engagement service that is accessible to all our customers and offers a wide range of opportunities to work
More informationUniversity Reviews: Exploring a New and Coordinated Approach
University Reviews: Exploring a New and Coordinated Approach Abstract Sue Leahy University of Technology Sydney The University of Technology, Sydney (UTS) has endorsed the implementation of a new model
More informationNVAO s Accreditation of online Education
NVAO s Accreditation of online Education in a nutshell Lucien Bollaert Board of executives NVAO Visit Jordanian Universities 8 September 2015 Brussels contents Introduction to NVAO Introduction to Dutch
More informationA Collaborative Strategic Planning Process
A Collaborative Strategic Planning Process A 5 Phase Model This article describes a five phase, collaborative strategic planning process that has worked in a variety of institutions (Saint Joseph s University,
More informationACHIEVING COMPLIANCE THROUGH PEOPLE: TRAINING SUPERVISORS TO TACKLE PROCEDURAL NON-COMPLIANCE
ACHIEVING COMPLIANCE THROUGH PEOPLE: TRAINING SUPERVISORS TO TACKLE PROCEDURAL NON-COMPLIANCE Paul Leach 1, Jonathan Berman 1 and David Goodall 2 1 Greenstreet Berman Ltd, London, UK 2 National Grid, UK
More informationUnderstanding emergent curriculum in practice
Queensland kindergarten learning guideline Professional development Module 3: Examine Emergent curriculum describes curriculum that develops from exploring what is relevant, interesting and personally
More informationA NAFPhk Professional Development Programme Serving Principals Needs Analysis Programme 360 Feedback
Page 0 A NAFPhk Professional Development Programme Serving Principals Needs Analysis Programme 360 Feedback Developed and Written by Allan WALKER and Terrence QUONG with the assistance of Daniel CHAN Wing-kwong,
More informationRealising the European Higher Education Area
Realising the European Higher Education Area Communiqué of the Conference of Ministers responsible for Higher Education in Berlin on 19 September 2003 Preamble On 19 June 1999, one year after the Sorbonne
More informationSalzburg ii recommendations. EuroPEan universities achievements SincE 2005 in implementing the Salzburg PrinciPlES
Salzburg ii recommendations EuroPEan universities achievements SincE 2005 in implementing the Salzburg PrinciPlES Copyright 2010 by the European University Association All rights reserved. This information
More informationfirst steps in monitoring and evaluation
helping you do better what you do best 4 Coldbath Square London EC1R 5HL t +44 (0) 20 7713 5722 f +44 (0) 20 7713 5692 e enquiries@ces-vol.org.uk w www.ces-vol.org.uk Company limited by guarantee Registered
More informationSection 2 Quality Assurance Policy
Section 2 Quality Assurance Policy Quality Assurance Policy (Approved by Academic Council 17 June 2011) Page 1 of 6 1. Introduction Strategic Plan 2007-2013, published in December 2007, is the Institute
More informationReport of External Evaluation and Review
Report of External Evaluation and Review New Zealand College of Early Childhood Education Limited Highly Confident in educational performance Highly Confident in capability in self-assessment Date of report:
More informationQuality System Development Aalto University School of Arts, Design and Architecture
Quality System Development Aalto University School of Arts, Design and Architecture Korkeakoulujen laadunhallinnan kehittämisseminaari 14.10.2015 Iina Ekholm Figures Aalto University School of Arts, Design
More informationEXECUTIVE SUMMARY TRESAL TRANSFORMATIONS IN LATIN AMERICAN HIGHER EDUCATION EXECUTIVE SUMMARY
EXECUTIVE SUMMARY TRESAL TRANSFORMATIONS IN LATIN AMERICAN HIGHER EDUCATION EXECUTIVE SUMMARY 1 Design Pedro Ferreira www.behance.net/pedroferreiradesign I. AIMS AND FEATURES OF THE SURVEY The TRESAL survey
More informationUniversity Teacher in Journalism
About The Job. Department of Journalism Studies Faculty of Social Sciences University Teacher in Journalism Pursue the extraordinary Overview The Faculty of Social Sciences is a large and diverse grouping
More informationHIGHER EDUCATION TEACHING AND LEARNING STRATEGY
HIGHER EDUCATION TEACHING AND LEARNING STRATEGY POLICY VERSION NUMBER 01 MEMBER OF STAFF RESPONSIBLE FOR POLICY Head of Department responsible for Higher Education RECORD OF REVISIONS TO POLICY DATE DETAILS
More informationUniversity College London Staff survey 2013: results presentation
University College London Staff survey 2013: results presentation Classification: Private Agenda Headline results Employee engagement Key drivers of engagement within UCL Other key themes Summary and next
More informationHIGHER EDUCATION IN TURKEY. Developments & Challenges. Prof. Dr. Mehmet Durman
HIGHER EDUCATION IN TURKEY Developments & Challenges Prof. Dr. Mehmet Durman 1. International Conference on Cooperation in HE within EURAS Universities Union Istanbul Aydın University, Istanbul, May 09-10,
More informationJoint programmes from A to Z A reference guide for practitioners. Caroline Duits 25 June 2015
Joint programmes from A to Z A reference guide for practitioners Caroline Duits 25 June 2015 JDAZ: Joint Degrees Programmes from A to Z Reference guide Project team EMNS: Netherlands, Finland, Austria,
More informationGetting to know ECVET better Various Stakeholders Perspectives
2nd Seminar of the National Team of ECVET Experts 18th September 2013 European Credit System for Vocational Education and Training Getting to know ECVET better Various Stakeholders Perspectives Veronica
More informationReflection from the higher education institutions point of view: Accreditation and quality culture Dr. Andrée Sursock European University Association
Reflection from the higher education institutions point of view: Accreditation and quality culture Dr. Andrée Sursock European University Association Working on the European Dimension of Quality: International
More information