Korean Banking ASB. Banking in New Zealand is as easy as ASB. ASB. for information on rates, products and services.

Transcription

1 Korean Banking ASB Banking in New Zealand is as easy as ASB. ASB 5 for information on rates, products and services.

2 Contents 18 Welcome to ASB and New Zealand 19 Korean Banking 20 Opening Your Account 22 Accessing Your Account 25 International Services 27 Personal Finances 29 Investment Products and Advice 31 Home Loans 33 Insurance 33 Business and Rural Banking 34 Contact Details for our Contact Centre, 24 hours, 7 days a week.

3 for our Contact Centre, 24 hours, 7 days a week.

4 for information on rates, products and services.

5 for our Contact Centre, 24 hours, 7 days a week.

6 4 for information on rates, products and services.

7 for our Contact Centre, 24 hours, 7 days a week.

8 for information on rates, products and services.

9 for our Contact Centre, 24 hours, 7 days a week.

10 8 for information on rates, products and services.

11 for our Contact Centre, 24 hours, 7 days a week.

12 10 for information on rates, products and services.

13 for our Contact Centre, 24 hours, 7 days a week.

14 12 for information on rates, products and services.

15 for our Contact Centre, 24 hours, 7 days a week.

16 14 for information on rates, products and services.

17 for our Contact Centre, 24 hours, 7 days a week.

18 16 for information on rates, products and services.

19 for information on rates, products and services.

20 At ASB when we say we re one step ahead, it s not just a line, it s a philosophy Welcome to ASB and New Zealand Established for 150 years ASB has been serving New Zealand customers for over 150 years and continues to meet the financial needs of many personal, business, rural and corporate customers throughout New Zealand. Specialist Korean Customer Service Our branch network in New Zealand has 20 Korean speaking staff including a specialist Korean Banking Unit to assist new migrants with their financial requirements when they arrive in New Zealand. Innovators in Banking ASB has gained a reputation for being at the forefront of innovation when it comes to banking technology. A number of innovations have been developed to meet our customers needs, including online real time banking, FastNet Classic Internet banking and online share trading. Community Involvement ASB prides itself on being a member and supporter of the community with a major sponsorship programme involving sports, community support and a variety of cultural groups for our Contact Centre, 24 hours, 7 days a week.

21 ASB Korean Banking Moving to a new country can be a very busy time. At ASB we understand you will have enough to organise, so we have made taking care of your banking needs quick and convenient for you. ASB have a specialised Korean Banking Division, which has been established since the year 2000 and is part of one of the largest migrant banking teams in any New Zealand bank. Our helpful, bi-lingual team are experienced in dealing with the unique financial needs of new migrants. In addition to helping you with all of your banking needs, we can also organise a comprehensive settlement interview, which includes helpful information on non-banking matters useful to new migrants for information on rates, products and services.

22 Opening your Account ASB offers a complete range of accounts and services to help you manage your finances. We invite you to visit ASB and talk with one of our friendly staff about the products and banking services that best suit your financial needs. You will be required to provide two forms of identification, including a photo identification such as your passport and one other form (e.g. birth certificate or driver s licence) to open your ASB account. Proof of your home address is also required (e.g. bank statement or utility bill). A minimum balance of $500 for opening a new account may apply. How do I open an ASB account from Overseas? If you are intending to migrate to New Zealand and want to open an ASB account before you arrive, ASB, with the support of our parent company Commonwealth Bank of Australia (CBA), has Representative Offices in main centres worldwide. Visit or contact Korean Banking on for more details. While you may be able to deposit funds into your account, you will not be able to operate your account until you arrive in New Zealand and satisfy our identification requirements for our Contact Centre, 24 hours, 7 days a week.

23 Withholding Tax When you have opened your ASB account you must establish and notify us of the New Zealand tax status which applies to you. To determine your tax status you can contact the New Zealand Inland Revenue Department (IRD) at or seek professional advice from your tax adviser for information on rates, products and services.

24 With ASB Electronic Banking you can do virtually all your banking 24 hours a day, 7 days a week. Do your banking when you feel like it, where you feel like it. Accessing your Account FastNet Classic FastNet Classic Internet banking lets you do virtually all your banking from the comfort and convenience of your own computer provided you have an Internet connection and compatible browser. Open your personal branch - at your fingertips. Check your account balances, view statements (including Credit Cards), transfer funds, pay your bills and much more all from the privacy of your own home or office, 24 hours a day, 7 days a week, wherever you are in the world. FastPhone Telephone Banking ASB s banking-by-phone service allows customers to access their accounts at all times, from any touchtone phone all over the world. FastPhone lets you check your account balances and recent transactions, transfer funds between your accounts, pay your bills, order a cheque book, deposit book or statement, and even check the current foreign exchange rates. Call us on (in New Zealand only).mobile phone callers: * International callers: ** *Standard mobile phone charges apply. **International toll charges apply for our Contact Centre, 24 hours, 7 days a week.

25 Take your bank with you wherever you go. Get cash around the clock. TXT Banking Any ASB customer with an SMS (text) capable mobile phone connected to a New Zealand network can use ASB s TXT Banking service. Get account balance information and transfer funds between your accounts (including Credit Cards) via text message, anytime, anywhere that there is mobile phone coverage. To register, call from within New Zealand. FastCash Card Use your ASB FastCash Card at any ASB FastCash ATM (Automatic Teller Machine) to obtain cash, deposit funds, obtain a mini-statement of your latest transactions, transfer funds between your accounts (including Credit Cards) and order a new cheque book, deposit book or statement. Your ASB FastCash Card can be used at over 2,000 ATM locations throughout New Zealand and to pay for goods and obtain cash wherever you see an EFTPOS sign. While overseas you can use your ASB FastCash card to access money at ATMs wherever the PLUS logo is displayed and at any Commonwealth Bank of Australia ATM* for information on rates, products and services.

26 Online Sharetrading ASB Securities Limited (a NZX Firm) offers Online Sharetrading and a personalised advisory service for investors. Buy and sell shares at very competitive brokerage rates as well as access a wide range of financial information 24 hours a day. Information about Online Sharetrading can be accessed at FastNet Classic, FastCash Card and Fastphone, and Mobile Banking Terms and Conditions of Use together with rates and fees are available from ASB Bank Limited. *An overseas ATM Withdrawal Fee and Offshore Service Margins will apply for transactions performed outside of New Zealand. There are no exemptions for our Contact Centre, 24 hours, 7 days a week.

27 International Services ASB can help you with all your international financial transactions through our specialist Migrant Banking Unit or through our branch network. International Money Transfers Send money offshore with the ASB international money transfer (IMT) service. Funds can be electronically transferred conveniently from one country to another. This service is available online via FastNet Classic. If you wish to transfer money from overseas to ASB, please contact Migrant Banking for information on which overseas banks ASB has relationships with. Foreign Currency Accounts An ASB Foreign Currency Account is a convenient and flexible way to invest in foreign currencies at internationally competitive interest rates and to manage your foreign currency transactions. Foreign Currency Accounts are available to you in all major currencies. You ll earn daily interest at the prevailing foreign currency interest rates on both call and term deposits which can be useful protection against currency fluctuations for information on rates, products and services.

28 International Bank Drafts International Bank Drafts are essentially bank cheques made out in the currency of your choice. They are a safe, convenient and cost effective way to send money to family, relatives or friends overseas or to pay for overseas purchases. It is important to note that bank drafts are not exchangeable for cash as they are intended to be paid into the recipient s bank account. Foreign Exchange Terms and Conditions, Financial Markets Mandate and Term Investment Statement and minimum account opening balance apply for our Contact Centre, 24 hours, 7 days a week.

29 Personal Finances As well as 24 hour banking facilities and a comprehensive branch network, ASB offers a complete range of accounts and services to help you manage your finances. Accounts and services designed to help you manage your money, your way. Savings and Everyday Banking We appreciate that everyone s needs are different. That s why ASB offers you a choice of day-to-day working accounts. All options cater for both your incoming and outgoing transactions, such as Bill Payments, Automatic Payments, Direct Credits, Direct Debits and your daily banking needs. We also offer a range of savings accounts: Accelerater A goal-oriented savings account with full access that rewards you for saving. FastSaver A savings account that is ideal for those who deposit and access their savings via the phone or internet, offers a higher rate of interest and no FastSaver base or transaction fees. Headstart A youth savings account for customers 18 years old and under. ASB s current Disclosure Statement and Personal Banking Terms and Conditions are available from any ASB branch for information on rates, products and services.

30 Personal Lending Options Overdrafts Extra cash spending power when you need it. Personal Loans A loan for almost any purpose at a competitive interest rate. ASB Visa or ASB MasterCard All over New Zealand and at over 22 million establishments throughout the world, your ASB Visa or ASB MasterCard can be used to pay for all kinds of goods and services. As well as the standard benefits of an ASB Credit Card, Visa Gold and MasterCard Gold can provide you with 90 Day Travel Insurance and greater purchasing power through a higher credit limit. Exclusions, terms and conditions apply. Please refer to the ASB 90 Day Gold Card Travel Insurance Policy for full details. Subject to ASB s normal lending criteria. Personal Banking terms and conditions and Credit Card Terms and Conditions of Use apply. Loans for business purposes are excluded for our Contact Centre, 24 hours, 7 days a week.

31 Investment Products and Advice Term Investments You choose the investment term that best suits your needs, from 30 days to five years. For Term Investments longer than 6 months, interest can be paid quarterly, six-monthly, annually or added to the investment and paid out with the principal on maturity. Minimum Investment amount NZD $5,000. ASB also offers Term Investments with a monthly interest option. With a minimum term of six months and a minimum deposit of NZD$10,000, you can have the convenience of a regular investment income. For amounts ranging from NZD$250,000 onwards, we can offer you attractive negotiated rates for your Term Investment. Investment Advisory Service Discuss your present situation and long-term investment goals with one of ASB s Investment Advisers or one of our specially trained, investmentaccredited Personal Bankers for information on rates, products and services.

32 We can develop a personalised five-step investment plan, which provides access to investment opportunities in markets locally and internationally. It is an obligation-free service and is available at your nearest ASB branch or by appointment at your home or work. A current Disclosure Statement and Investment Statement for ASB Term Investments are available from any ASB Branch for our Contact Centre, 24 hours, 7 days a week.

33 Feel at home with your loan. Choosing the right home loan is as important as choosing the right house. Home Loans One of the most important steps when settling in New Zealand is buying a new home there are many things to consider and it may seem a bit daunting at first, but we re here to help make the process stress free. ASB offers a range of home loan products and services to suit your needs and your financial circumstances: Your choice of home loan types, repayment options and terms of up to 30 years. Competitive fixed and variable interest rates. Home Loan Top-Ups borrow more for whatever you need. Loans of up to 95% of the property value, so you could buy your home with as little as 5% deposit.in some circumstances, ASB can lend up to 100%* - ask us for details. Fast approvals your loan could be approved within one hour if you provide all the necessary documentation. Hold your rate for 60 days for information on rates, products and services.

34 Even applying is easy: In branch we have branches open 7 days a week with Personal Bankers available. Apply online for a new home loan or a top-up to your existing loan at Toll-free Home Loan Line with Lending Specialists available during extended business hours, for advice and assistance or to apply for an ASB Home Loan Mobile Lending Managers deliver expert advice on ASB s lending options to your home or office whenever it suits you during the day, in the evening or even on the weekend. They can even approve your home loan on the spot if all necessary information and documentation is provided. *All home loan applications are subject to ASB s normal Home Loan Lending Criteria. An application fee, a low equity fee, compulsory risk insurance, registered valuation and early repayment adjustments may also apply. Terms and Conditions are available on request for our Contact Centre, 24 hours, 7 days a week.

35 Insurance ASB offers excellent insurance packages underwritten by New Zealand s leading Insurance companies. Home, Contents, Private Motor Vehicle and Travel policies at competitive premiums with a number of worthwhile additional features. A range of premium discounts are available. Please ask us for details. FlexiLife A lifestyle insurance product designed to cover your loan repayments and protect you and your family s future in the event of illness, redundancy or death. The availability of any insurance cover is subject to your application being approved. All applications are subject to individual consideration. Special conditions, maximums, exclusions or premium loadings may apply. For full details, refer to the relevant policy document which is available on request from any ASB branch. FlexiLife is underwritten by Sovereign Assurance Company Limited. Business and Rural Banking ASB puts great emphasis on arranging finance and banking services to fit the individual needs of your business or farm. Qualified Business and Rural Managers located throughout the country provide one-to-one service for their clients for information on rates, products and services.

36 ASB Korean Banking Contact Details AUCKLAND CITY Level Queen Street P.O. Box Auckland, New Zealand Telephone: (64) Facsimile: (64) Toll free line (within NZ): koreanbanking@asb.co.nz Website: AUCKLAND NORTH SHORE Hurstmere Road P.O. Box Takapuna, Auckland, New Zealand Telephone: (64) Facsimile: (64) koreanbanking@asb.co.nz Website: for for our information Contact Centre, on rates, 24 products hours, 7 and days services. a week.

37

38 ASB Bank Limited for our Contact Centre, 24 hours, 7 days a week.