SERVICE OPERATIONS DIAGNOSTICS

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Elvin Garrett
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1 SERVICE OPERATIONS DIAGNOSTICS December 2011

2 Service Solutions Highlights DIAGNOSTIC SOLUTIONS Delphi supplies market leading, simple and easy to use diagnostic tools at competitive prices TRAINING SOLUTIONS Delphi offers comprehensive training programmes in local languages and training venues We supply our customers a complete solution by providing user friendly products, technical and marketing support and efficient training TOOLING Delphi offers a comprehensive service and repair tools range to complement our products TECHNICAL SUPPORT Delphi offers technical support through it s hotlines, bulletins, remote assistance and technical data DVDs

3 Why Invest? Today s complex electronic vehicle systems are designed to make diagnostics simpler and more precise. However, there are several keys for the technician to be efficient: Constant Training, Information and Up-to-Date Equipment. Delphi are a Genuine OE supplier of Vehicle Electronics components and systems, and are at the forefront of new technology and innovations. Not only is research required to select the right tool for your business, but also into the service and support offered by the Diagnostic Equipment Provider.

4 Making the right choice for your business STEP 1 - Decide the Level of Diagnostics Suitable for your Business Diagnostics or Diagnostics with additional component testing Delphi's Mini VCI is for Diagnostics via the vehicle's ECU It can be used with all Delphi Hardware Platform options or with your own laptop utilising a Bluetooth Dongle. To take your diagnostics capalbility further to have the ability of individual component testing, Delphi recommend the Pico Automotive Oscilloscope kit. These are availble as 2 or 4 channel kits and turn your laptop or desktop PC into a powerful automotive diagnostic tool for fault finding the increasing number of sensors, actuators and electronic circuits found on today s vehicles. The kits can be used to measure and test virtually all of the electrical and electronic components and circuits in any modern vehicle including: Ignition (primary and secondary) Injectors and fuel pumps Starter and charging circuits Batteries, alternators and starter motors Lambda, Airflow, knock and MAP sensors Glow plugs / timer relays CAN bus, LIN bus and FlexRay (Delphi's Bluetooth Dongle has been validated for accurate communication with our VCI)

5 Diagnostics

6 Software Databases Car / Truck 2 options DS MAX Car / LCV and DS MAX Truck / Trailer / Bus & LCV Both available in either PDA or PC based software packages Can both be run side by side on same PC Minimum of 3 updates during 12 month period See later on in presentation for latest SW Release News Update methods Download from Internet, DVD, SD-card (DS100E Only) Licence period - 1 year Tools do not timeout or lock up after the licence period has expired It just means the user will not benefit from any new vehicles vehicle systems or additional functionality provided by the regular updates No Software Catch Up Fee Update / re-subscribe and catch up on any missed updates FOC

7 The Range of Solutions

8 The Range of Solutions DS100E PDA DS150E VCI & SOFTWARE ONLY Laptop not included user provides own hardware solution DS350E CONVERTIBLE PC DS350E TABLET

9 New Diagnostics VCI Launch Jan Functionality OBD Flight recorder All Systems Battery Voltage Monitoring OBD Socket Light Design New Ergonomic Design Interactive LED s to show status Anti-slip

15 Heavy Duty Diagnostics Tool Specific Focus

16 Heavy Duty Diagnostics Delphi s dedicated diagnostic solution for trucks, buses and trailers with brakes. LCV Models covered in both Car and Truck SW packages. As a result of 3 year intense development, Delphi became a market leader from launch Heavy duty vehicle manufacturers include: DAF, Iveco Trucks, MAN, Mercedes Trucks, Renault Trucks, Scania, and Volvo Trucks. Trailers: Haldex, Knorr, and Wabco. Buses: Volvo and Eurobus chassis Light commercial vehicles: Chevrolet, Citroën, Dacia, Fiat, Ford, Hyundai, Isuzu, Kia, Mazda, Mercedes, Mitsubishi, Nissan, Opel/Vauxhall, Peugeot, Renault, Seat, Skoda, Toyota, and Volkswagen.

17 Heavy Duty Diagnostics Why has Delphi introduced a Truck Diagnostics platform? a) Delphi s car & van diagnostics are easy to use, flexible and constantly updated in line with the vehicle parc Heavy Duty service and repair professionals want the same tools. b) Many distributors wanted a one-stop-shop for diagnostics car, lcv and Truck / Trailer c) Delphi has gained significant market share and prestigious OE contracts on Heavy Duty applications so a diagnostics platform was a natural step to complete the service strategy a) EUI / EUP b) HD Filters c) Digital Tachograph d) Fuel Analyser e) Repair parts & commodities

18 Heavy Duty Diagnostics The Delphi Truck Diagnostic solution enables the technician to perform dealer level diagnostics and has extensive functionality, covering all of the key systems that are featured on modern trucks. It can access and interrogate the full range of sub-systems featured on modern trucks such as; Engine management Emissions Suspension Safety & security Transmission Braking systems Comfort & air conditioning Trailers.

19 Heavy Duty Software Functionality Read / Erase Fault Codes Real Time Data Customisable Data List Customisable Graph Function Adjustment Air Suspension Level Calibration Compression Test Cylinder Shut-off Test Component Activation Engine Brake Valve Wastegate Valve ABS Solenoid Valve

20 Heavy Duty Diagnostics System Engine Brake Instruments AC Gearbox Immobiliser Restraints Multifunction Service light Reset Configuration / Activation Highlights Injector Coding, Cylinder Shut-off, Compression Test Wheel Speed Sensor Test, Pad Thickness Test Gauge Test, Warning Light Checks Climate Control Status Check Clutch Wear Test, Gear Selector Position Test Software Number Reading, Fault Code Erasing Fault Code Erasing, Software Level Details Air Suspension Calibration, Air Dryer Test Write New Service Parameters, Re-set Ad Blue Level

21 Heavy Duty Application Highlights DAF CF Series LF Series XF Series IVECO Daily EuroTrakker Stralis Trakker Euro Cargo MERCEDES Sprinter Actros Actros MPII Actros MP III Atego Atego II Axor Axor II Econic Econic II SCANIA G-Series P-Series R-Series VOLVO BUS CHASSIS MAN P Chassis MAN A Chassis MAN R Chassis EvoBus BR 300, 400 Integro Multego O520,O530,O580 Tourismo Travego FE MAN F2000 LE2000 M2000 TGA TGL RENAULT TRUCK Kerax Magnum DCI Maxity Midlum Premium FH FH12 FH16 FL FL6 FM TRAILERS Haldex Knorr Wabco TGM FM10 TGS FM12 TGX FM7 FM9

22 Heavy Duty Software Functionality The Delphi Truck Diagnostics solution can be provided as: A complete bundle for new customers who want to start performing truck diagnostics, including Convertible PC, Tablet PC or PDA, Vehicle Communication Interface (VCI), Truck Diagnostic 16 pin 24v adapter cable and the diagnostics software A standalone package utilizing the garage mechanic s own PC A simple software license addition to existing Delphi Diagnostic mini- VCI owners. Only the additional 16pin 24v adapter cable is required

Enhancing the driving experience. Product Catalogue. Clutch Actuation Gearshift Systems Stabilizing Rods Cables

Enhancing the driving experience Product Catalogue Clutch Actuation Gearshift Systems Stabilizing Rods Cables Valid from 2015 Content 3 Innovations not imitations When your vehicle left the factory it