Evidence Gathering Template

Transcription

1 Evidence Gathering Template Unit of Competency: ICAITSO15B Install software applications Nominal hours: 30 Type of unit of competency: Elective Information Technology Prerequisite(s): Nil Instructions to the candidate: 1. Read the sample evidence provided in this template. 2. Tick the boxes for evidence you are providing. (Remember that the same piece of evidence can be used for different units of competency, and for different performance criteria.) 3. List any other evidence you are providing for the element under other evidence. 4. Ensure that you have at least one piece of evidence for each performance criteria, and that you meet the requirements for evidence. (If you are unsure refer to the Candidate s Guide, Section 2.6.) 5. List all the evidence you are providing in the Summary (on the next page). 6. Sign and date this template in the box provided below. 7. Add the complete template, together with your evidence, to your portfolio. 8. When you have completed your portfolio (see Portfolio Checklist, Candidate s Guide, Section 2.8), submit it to your RTO assessor. 9. Talk to your workplace supervisor or RTO assessor if you need any help. Name of Candidate: All claims made on this document and in the attached evidence are true and correct. Candidate s Signature: Date: Page 1 of 6

2 Summary of evidence included in portfolio List here any evidence you have ticked, and/or other evidence you are providing for this unit of competency, so that your RTO assessor can refer to it in your portfolio. Item No. Performance Criteria Source of the Evidence Description of Evidence Date Verified Page 2 of 6

3 Element Performance Criteria Evidence to support my achievement of competence 01 Determine software or software upgrade requirements of clients 1.1 Client requirements are documented and reported to supervisor. 1.2 Supervisor s instructions to meet client requirements are acted on in line with organisation guidelines, corporate purchasing, licensing arrangements, and budget. Current and Recent evidence A written statement, verified by a supervisor: Outlining your skills in customer service and communication, when dealing with requests from other staff concerning their software application needs. (PC 1.1, 1.2, 2.1, 2.2) Confirming your ability to accurately document teacher/student software requirements, and direct these to the appropriate supervisor, e.g. completing requisition forms with accompanying explanations. (PC 1.1, 1.2) Historical evidence (more than 2-3 years old) Verified evidence of attendance at professional development training or computer courses with a software installation emphasis. (PC 1.1, 1.2, 2.1, 2.2, 3.1, 3.2, 3.3, 3.4, 3.5) Outlining your skills in acting on instructions from managers/supervisors to ensure software purchasing and licensing arrangements are consistent with organisational practice and client requirements. (PC 1.1, 1.2, 2.1, 2.2) Outlining your skills in documenting all software and licensing agreements that are in line with organisational guidelines. Software could be: word processing spreadsheet database graphics. (PC 1.1, 1.2, 2.1, 2.2) Page 3 of 6

4 Other evidence (list here any other evidence that shows your skills in this area): 02 Obtain software or software upgrade 2.1 Software is obtained under instruction from management or supervisor. 2.2 Licensing requirements are determined and recorded in line with organisation guidelines. A written statement, verified by a supervisor: Providing detailed accounts of your active participation in software upgrades at your workplace. Software can be application software or system software. (PC 1.1, 1.2, 2.1, 2.2, 3.1, 3.2, 3.3, 3.4, 3.5) Other evidence (list here any other evidence that shows your skills in this area): Signed reference and position description from previous employer that details your skills in the management of software upgrades. (PC 1.1, 1.2, 2.1, 2.2, 3.1, 3.2, 3.3, 3.4, 3.5) 03 Install software or upgrade 3.1 Upgrades are installed to meet supervisor instructions. 3.2 Process is undertaken so clients experience minimal disruption. 3.3 Computer is installed to accept software. General evidence: A verified checklist of the steps involved in preparing a personal computer for software upgrade. (PC 1.1, 1.2, 2.1, 2.2, 3.1, 3.2, 3.3, 3.4, 3.5) Verified examples of your problem solving skills when client expectations are not met. (PC 3.1, 3.2, 3.3, 3.4, 3.5) Page 4 of 6

5 3.4 Testing and acceptance in line with corporate guidelines are carried out. 3.5 Client requirements are satisfied. Amendments are made as required for client, or client is referred to appropriate person/ supervisor, if necessary. A written statement, verified by a supervisor: Detailing the steps you would undertake to ensure that the software upgrade process poses minimal disruption to clients. (PC 1.1, 1.2, 2.1, 2.2, 3.1, 3.2, 3.3, 3.4, 3.5) Other evidence (list here any other evidence that shows your skills in this area): Comments: Please add any other information that will assist the RTO assessor with the assessment of this unit of competency. Page 5 of 6

6 Record of Evidence RTO assessor to complete Unit of Competency: ICAITSO15B Install software applications Elective Prerequisite(s) have been achieved: YES NO N/A Range of variables from which evidence has been provided: Critical aspects of evidence have been provided (as detailed in the Unit of Competency): YES NO Assessment outcome RTO assessor to circle one and sign: M = Not yet competent J = Competent RTO assessor Name: Candidate s Name: RTO assessor Signature: Candidate s Signature: Date: Date: Page 6 of 6