Portal Instructions for PC

Size: px
Start display at page:

Download "Portal Instructions for PC"

Transcription

1 Portal Instructions for PC Table of Contents Introduction... 1 Preparing Internet Explorer... 2 Advanced Access Instructions... 2 Adding https://*.nyumc.org to the trusted sites... 2 Setting the Default Browser... 3 Installing the Browser Plug-in... 3 Accessing the Portal... 4 Advanced... 4 Basic... 4 Installing Citrix... 5 Note: If you need further assistance at any time, please contact the Hospital Help Desk at (212)

2 Introduction atnyulmc is your secure online web portal to the NYU Langone Medical Center Community, providing personalized remote and local access to systems and information. These instructions address basic issues you may encounter in using atnyulmc from a remote location. Please note that Administrator rights are required to install software on your computer. The complete listing of currently supported Operating Systems and Browsers are listed here. Please follow all the outlined instructions sequentially to ensure successful connectivity. 1

3 Preparing Internet Explorer If Internet Explorer 8 is being used verify that pop-ups will open in a new tab. From the tools menu select Internet Options and click the settings button in the tabs section. In the section When a pop-up is encountered: select Let internet Explorer decide how pop-ups should open and click OK. If Internet Explorer 9 or 10 is being used verify that the ActiveX Filtering option is unchecked in the tools menu. Advanced Access Instructions Administrator rights are required for these steps. Adding https://*.nyumc.org to the trusted sites The trusted sites are added in Internet Explorer regardless of browser used for login. 1. From the menu bar go to Tools -> Internet Options 2. Click the Security tab and select the trusted sites zone. 3. Once the trusted sites zone is selected, click the sites button. 4. Enter https://*.nyumc.org and click Add to add to trusted sites. 5. Click Close followed by OK to exit. 2

4 Setting the Default Browser When logging into atnyulmc, the browser being used for login MUST be set as the default. MCIT recommends that you designate Internet Explorer as your default browser using the configuration below. If you wish to subsequently designate a different browser, you may return here and follow the instructions below. Internet Explorer Firefox 1. On the menu bar go to tools and select internet options followed by the programs tab. 2. In the Default web browser section you will see a message stating Internet Explorer is the default web browser if it is, or Internet Explorer is not currently the default web browser with a button to Make default if it isn t. 1. On the menu bar go to tools and select options followed by advanced. 2. In the System Defaults section of the general tab you will see a message saying Firefox is currently your default browser if it is, or a button to Make Firefox the default browser if it isn t. NOTE: *On Windows 8 and 8.1 the Set your default programs window will be displayed after your choice is made*. In the programs list select the browser you wish to make the default and click Set this program as default Installing the Browser Plug-in Launch Internet Explorer, and visit the atnyulmc web page (www.atnyulmc.org). At the first login for each browser used you will be prompted to install a browser plug-in. Please follow the on screen instructions to complete this process. This is a one-time installation required per computer. Please follow the on screen instructions to complete this process. Administrator rights are required. 3

5 Accessing the Portal Advanced Once you have successfully logged using advanced access you will see two tabs present, the Network and Application Access page and your custom Portal page. In your Portal Page, you can access all your resources and application links. Please note that closing the Network and Application Access page terminates your network connection so this MUST remain open for your entire session. Basic Once you have successfully logged using basic access you will see your custom Portal page. In your Portal Page, you can access most internal content such as web and Citrix applications. If this option does not work for the system you are trying to access, please use the advanced access option. To log out, click on the logout link within your custom portal page. You may see the logout option after clicking your name in the upper right corner. 4

6 Installing Citrix You will see the screen below if you do not have Citrix installed on your system. Check the box and click download to download Citrix Receiver. This will be used to open applications that use a Citrix server such as Network Desktop, Epic etc. When presented with the option to either run or save click run. Click the install prompt and the application will start the installation process. When the installation is complete you will receive the message below. You will not be adding an account. Click Finish to complete the installation. 5

Portal Instructions for Mac

Portal Instructions for Mac Portal Instructions for Mac Table of Contents Introduction... 1 Preparing Safari... 2 Advanced Access Instructions... 3 Installing Java... 3 Setting the Default Browser... 3 Installing the Browser Plug-in...

More information

ATTENTION: End users should take note that Main Line Health has not verified within a Citrix

ATTENTION: End users should take note that Main Line Health has not verified within a Citrix Subject: Citrix Remote Access using PhoneFactor Authentication ATTENTION: End users should take note that Main Line Health has not verified within a Citrix environment the image quality of clinical cal

More information

Connecting to HomeRun over the Web

Connecting to HomeRun over the Web (o HomeRun Integrated Clinical and Financial Homecare Software Connecting to HomeRun over the Web White Oak Systems, LLC 8 Research Parkway Wallingford, CT 06492 Phone: 866-679-7702 info@whiteoaksys.com

More information

How to install and use the File Sharing Outlook Plugin

How to install and use the File Sharing Outlook Plugin How to install and use the File Sharing Outlook Plugin Thank you for purchasing Green House Data File Sharing. This guide will show you how to install and configure the Outlook Plugin on your desktop.

More information

...1 CITRIX REMOTE ACCESS WINDOWS 7...1 TABLE OF CONTENTS...1 ADDING CITRIX.AKERMAN.COM AS A TRUSTED SITE TO INTERNET EXPLORER 8.0...

...1 CITRIX REMOTE ACCESS WINDOWS 7...1 TABLE OF CONTENTS...1 ADDING CITRIX.AKERMAN.COM AS A TRUSTED SITE TO INTERNET EXPLORER 8.0... TABLE OF CONTENTS...1 CITRIX REMOTE ACCESS WINDOWS 7...1 TABLE OF CONTENTS...1 ADDING CITRIX.AKERMAN.COM AS A TRUSTED SITE TO INTERNET EXPLORER 8.0...2 INSTALLING THE ENDPOINT ANALYSIS...4 LOGGING OFF

More information

Citrix Remote Access Work Instructions

Citrix Remote Access Work Instructions Work Instructions Version 1.0 15 January 2010 InTACT Shared Services Centre ACT Department of Treasury Quality Management System Service Management Tools Contents Introduction... 3 Purpose... 3 Scope...

More information

extranet.airproducts.com Windows XP Client Configuration

extranet.airproducts.com Windows XP Client Configuration extranet.airproducts.com Windows XP Client Configuration To successfully connect to the Air Products extranet.airproducts.com website and have full functionality, the client computer needs to have the

More information

How to Setup the Remote Access Portal on a PC

How to Setup the Remote Access Portal on a PC How to Setup the Remote Access Portal on a PC v1.0 1 P a g e Revision History: Name Date Reason Version Evan Miller April 13, 2016 Initial Version 1.0 CONTENTS System Requirements... 2 Installing Java...

More information

Native Banner / Java Fix

Native Banner / Java Fix Native Banner / Java Fix This help aid provides detailed instructions for removing new Java updates and installing the correct version of Java (Java version 7.40) for proper Native Banner operation. This

More information

Using VPN. DJJ Staff

Using VPN. DJJ Staff Using VPN DJJ Staff Internet Explorer (32 bit) Enter https://vpn.djj.state.fl.us in the address bar You will need to use IE 32bit. 64 bit machines have the IE 64 bit option as well. To check this setting

More information

1.2 What should you do in case of encountering a problem with the Portal

1.2 What should you do in case of encountering a problem with the Portal User log-in 1 B2B Portal 3.0... 2 1.1 About the Portal... 2 1.2 What should you do in case of encountering a problem with the Portal... 2 2 User log-in... 2 2.1 Logging in without a certificate... 3 2.2

More information

CARITAS College Quick Guide to Citrix Web Portal

CARITAS College Quick Guide to Citrix Web Portal CARITAS College Quick Guide to Citrix Web Portal Purpose This document is written for basic steps in connecting to the Caritas College Citrix Web Portal. This document does not provide technical detail

More information

Login through Citrix

Login through Citrix Login through Citrix You can login to the Citrix Metaframe servers through the following url s: Internally (from Cebeo network): Externally (from f.i. home): Application Site http://cebeofarm/citrix/metaframe

More information

Guide to add https://bbmy.ocbc.com as trusted site in Java 7 Update 71. Version of 23 OCBC Bank. All Rights Reserved

Guide to add https://bbmy.ocbc.com as trusted site in Java 7 Update 71. Version of 23 OCBC Bank. All Rights Reserved Velocity@ocbc Guide to add https://bbmy.ocbc.com as trusted site in Java 7 Update 71 Version 1.0 141014 1 of 23 Contents Java 7 Update 71 (difficulty logging into Velocity@ocbc)... 3 Uninstall Java Prior

More information

How to Use Remote Access Using Internet Explorer

How to Use Remote Access Using Internet Explorer Introduction Welcome to the Mount s Remote Access service. The following documentation is intended to assist first time or active users with connecting, authenticating and properly logging out of Remote

More information

XCM Internet Explorer Settings

XCM Internet Explorer Settings XCM Internet Explorer Settings For best results, you must prepare your Internet Explorer (IE) browser so that interactions with the XCM site are fully trusted (XCM only supports Microsoft s Internet Explorer).

More information

Authorware Install Directions for IE in Windows Vista, Windows 7, and Windows 8

Authorware Install Directions for IE in Windows Vista, Windows 7, and Windows 8 Authorware Install Directions for IE in Windows Vista, Windows 7, and Windows 8 1. Read entire document before continuing. 2. Close all browser windows. There should be no websites open. If you are using

More information

Using Access.Centegra.Com (Physician Access) Secure Remote Access from the Internet

Using Access.Centegra.Com (Physician Access) Secure Remote Access from the Internet System Requirements These are the minimum requirements necessary to ensure the proper operation of Centegra Health System s Access.Centegra.Com. Administrative level access to the PC or other device used

More information

Remote Access: Internet Explorer

Remote Access: Internet Explorer Introduction: Welcome to the MSVU Remote Access service. The following documentation is intended to assist first time or active users with connecting, authenticating and properly logging out of Remote

More information

Citrix Client Install Instructions

Citrix Client Install Instructions Citrix Client Install Instructions If you are using Citrix remotely, Information Technology Services recommends updating Citrix client to the newest version available online. You must be an administrator

More information

FILEVAULT USER GUIDE

FILEVAULT USER GUIDE FILEVAULT USER GUIDE Click on http://filevault.ttuhsc.edu/ or copy the URL into your browser to access the FileVault site. Below is the initial login screen for the FileVault site. Login Credentials will

More information

my.airproducts.com Windows Vista Client Configuration

my.airproducts.com Windows Vista Client Configuration my.airproducts.com Windows Vista Client Configuration To successfully connect to the Air Products my.airproducts.com website, the client computer needs to have the following three pieces of software installed

More information

Windows and MAC User Handbook Remote and Secure Connection Version 1.01 09/19/2013. User Handbook

Windows and MAC User Handbook Remote and Secure Connection Version 1.01 09/19/2013. User Handbook Windows and MAC User Handbook How to Connect Your PC or MAC Remotely and Securely to Your U.S. Department of Commerce Account Developed for You by the Office of IT Services (OITS)/IT Service Desk *** For

More information

Windows Installation 1. On a Windows PC (For MAC, skip to next section), at the file download prompt click Run.

Windows Installation 1. On a Windows PC (For MAC, skip to next section), at the file download prompt click Run. Introduction These instructions are for Windows and MAC users ONLY. For Mobile devices (IOS/Android), use the Mobile Device document found on the portal Login Page. For Windows 8.x users: At this time,

More information

1. Right click using your mouse on the desktop and select New Shortcut.

1. Right click using your mouse on the desktop and select New Shortcut. offers 3 login page styles: Standard Login, List Login or Quick Time Punch. Each login page can be saved as a shortcut to your desktop or as a bookmark for easy fast login access. For quicker access to

More information

Enterprise Analytics. (Also known as Pyramid Analytics or BI Office) Supported Operating Systems and Internet Browsers

Enterprise Analytics. (Also known as Pyramid Analytics or BI Office) Supported Operating Systems and Internet Browsers Enterprise Analytics (Also known as Pyramid Analytics or BI Office) Supported Operating Systems and Internet Browsers Client Specific Settings For full application functionality, some settings will need

More information

SSL VPN Service. To get started using the NASA IV&V/WVU SSL VPN service, you must verify that you meet all required criteria specified here:

SSL VPN Service. To get started using the NASA IV&V/WVU SSL VPN service, you must verify that you meet all required criteria specified here: SSL VPN Service Note: This guide was written using Windows 7 with Internet Explorer 8. The same principles and techniques are applicable to new versions of Internet Explorer as well as Firefox. Any significant

More information

Guide to add https://bbmy.ocbc.com as trusted site in Java 7 Update 55. Version of 21 OCBC Bank. All Rights Reserved

Guide to add https://bbmy.ocbc.com as trusted site in Java 7 Update 55. Version of 21 OCBC Bank. All Rights Reserved Velocity@ocbc Guide to add https://bbmy.ocbc.com as trusted site in Java 7 Update 55 Version 1.0 160414 1 of 21 Contents Java 7 Update 55 (difficulty logging into Velocity@ocbc)... 3 Uninstall Java Prior

More information

Using Remote Web Workplace Version 1.01

Using Remote Web Workplace Version 1.01 Using Remote Web Workplace Version 1.01 Remote web workplace allows you to access your Windows XP desktop through Small Business Server 2003 from a web browser. 1. Connect to the Internet in your remote

More information

Akin Gump Strauss Hauer & Feld LLP Remote Access Resources

Akin Gump Strauss Hauer & Feld LLP Remote Access Resources Akin Gump Strauss Hauer & Feld LLP Remote Access Resources Firm Laptop Windows Home PC Mac Computer Apple ipad Android Devices Exit akingump.com 2013 Akin Gump Strauss Hauer & Feld LLP Checkpoint VPN (Firm

More information

Virtual Owl. Guide for Windows. University Information Technology Services. Training, Outreach, Learning Technologies & Video Production

Virtual Owl. Guide for Windows. University Information Technology Services. Training, Outreach, Learning Technologies & Video Production Virtual Owl Guide for Windows University Information Technology Services Training, Outreach, Learning Technologies & Video Production Copyright 2015 KSU Division of University Information Technology Services

More information

MetroHealth Information Services

MetroHealth Information Services METROHEALTH SSLVPN INSTALLATION INSTRUCTIONS REQUIREMENTS:... 2 VPN INSTALLATION... 3 OK, I M CONNECTED NOW WHAT DO I DO?... 5 Set up a connection to the Application Portal:... 5 Logging off the VPN Clinical

More information

Guide to Using Citrix at SLU (Windows)

Guide to Using Citrix at SLU (Windows) 1 Guide to Using Citrix at SLU (Windows) Section 1: Installing Citrix Client on Your Computer Page 2 Section 2: Citrix Homepage Page 9 Section 3: Troubleshooting Page 11 Section 4: Opening and Saving Files

More information

Crystal Print Control Installation Instructions for PCs running Microsoft Windows XP and using the Internet Explorer browser

Crystal Print Control Installation Instructions for PCs running Microsoft Windows XP and using the Internet Explorer browser Crystal Print Control Installation Instructions for PCs running Microsoft Windows XP and using the Internet Explorer browser Important Notice: You must have administrative rights to your PC to perform

More information

Remote Access Enhancements

Remote Access Enhancements Remote Access Enhancements Citrix/Epic Set-up Instructions Provided By: Akron Children s IT Department Date: 7/11/2012 Version: v6 2012 Children s Hospital Medical Center of Akron Table of Contents 1.

More information

Accessing Citrix on a MAC using OS X (Mountain Lion and Newer)

Accessing Citrix on a MAC using OS X (Mountain Lion and Newer) These instructions are specifically designed for OS X Mountain Lion and Mavericks. Earlier versions of the OS will require a different installation. These instructions assume that there are no Java, Citrix

More information

Cognos 10 Getting Started with Internet Explorer and Windows 7

Cognos 10 Getting Started with Internet Explorer and Windows 7 Browser/Windows Settings There are several Internet Explorer browser settings required for running reports in Cognos. This document will describe specifically how to set those in Internet Explorer 9 and

More information

CONNECT-TO-CHOP USER GUIDE

CONNECT-TO-CHOP USER GUIDE CONNECT-TO-CHOP USER GUIDE VERSION V8 Table of Contents 1 Overview... 3 2 Requirements... 3 2.1 Security... 3 2.2 Computer... 3 2.3 Application... 3 2.3.1 Web Browser... 3 2.3.2 Prerequisites... 3 3 Logon...

More information

How to use SURA in three simple steps:

How to use SURA in three simple steps: How to use SURA in three simple steps: Most of SURA s functionality can be accessed through these three steps. 1) Download SURA to your computer Go to the SU Downloads page to obtain the SURA utility.

More information

Remote Access Using The New York Eye & Ear Infirmary of Mount Sinai Secure Web VPN

Remote Access Using The New York Eye & Ear Infirmary of Mount Sinai Secure Web VPN Remote Access Using The New York Eye & Ear Infirmary of Mount Sinai Secure Web VPN OVERVIEW The New York Eye & Ear Infirmary of Mount Sinai Remote Access (VPN) home page allows remote access to the Infirmary

More information

Remote Desktop Services

Remote Desktop Services Remote Desktop Services AMERICAN INSTITUTES FOR RESEARCH AIR REMOTE DESKTOP SERVICES (RDS) GUIDE Overview Welcome to AIR Remote Desktop Services! AIR Remote Desktop Services can be accessed from a Windows

More information

1. Accessing the LONZA network from a private PC or Internet Café

1. Accessing the LONZA network from a private PC or Internet Café Using SSL VPN from non Lonza PCs 1. Accessing the LONZA network from a private PC or Internet Café To work at home with your private PC or from an Internet Café, you can use your browser to connect to

More information

How do I use Citrix Staff Remote Desktop

How do I use Citrix Staff Remote Desktop How do I use Citrix Staff Remote Desktop September 2014 Initial Log On In order to login into the new Citrix system, you need to go to the following web address. https://remotets.tees.ac.uk/ Be sure to

More information

REMOTE ACCESS: TOKEN-LESS VPN FOR NEW USERS

REMOTE ACCESS: TOKEN-LESS VPN FOR NEW USERS This guide provides instructions for setting up and connecting to the Partners network using token-less VPN. It also includes instructions for accessing your Partners applications, H or Home drive and

More information

Henry Ford Health System Employee Portal Access. Apple Macintosh Version

Henry Ford Health System Employee Portal Access. Apple Macintosh Version Henry Ford Health System Employee Portal Access Apple Macintosh Version Programs to install before visiting the Henry Ford Health System (HFHS) Employee Portal for the first time: Disclaimer: This documentation

More information

Overview 1. Minimum Requirements for Physician Remote Access - Clinical

Overview 1. Minimum Requirements for Physician Remote Access - Clinical Table of Contents Overview 1 Minimum Requirements for Physician Remote Access - Basic Minimum Requirements for Physician Remote Access - Clinical 1 1 Launching Physician Basic Remote Access 2 Using Basic

More information

FileBound: Internet Settings & Requirements

FileBound: Internet Settings & Requirements If you (or your PC!) is new to the FileBound v4 application, There are a few quick items that need to be addressed to ensure you will be able to access the image viewer section of the system. Minimum Requirements

More information

VPN User Guide. For Mac

VPN User Guide. For Mac VPN User Guide For Mac System Requirements Operating System: Mac OSX. Internet Browser: Safari (Firefox and Google Chrome are NOT currently supported). Disclaimer Your computer must have the system requirements

More information

Excel Add-In Set-Up. The latest version of the Analytics Excel Add-In is Check the version by going to SISRA > About in Excel

Excel Add-In Set-Up. The latest version of the Analytics Excel Add-In is Check the version by going to SISRA > About in Excel SISRA Analytics Excel Add-In Set-Up Excel Add-In Set-Up The SISRA Analytics Excel Add-In helps you to format your Student Data and Grades files correctly before uploading them into Analytics. Each school

More information

Citrix Remote Access Portal U s e r M a n u a l

Citrix Remote Access Portal U s e r M a n u a l Citrix Remote Access Portal U s e r M a n u a l 1 P a g e Table of Contents Table of Contents... 2 Introduction... 3 1. What is Citrix and how does it work?... 4 2. PC Setup/Internet Explorer - Connecting

More information

USING THE LEWIS UNIVERSITY VPN

USING THE LEWIS UNIVERSITY VPN USING THE LEWIS UNIVERSITY VPN This document will explain how to connect to and use the Lewis University Virtual Private Network (VPN). LOGGING INTO THE VPN: 1. Launch Internet Explorer by double clicking

More information

Virtual Learning Environment. Internet Explorer Browser Connectivity Troubleshooting

Virtual Learning Environment. Internet Explorer Browser Connectivity Troubleshooting Virtual Learning Environment Internet Explorer Browser Connectivity Troubleshooting This document is for Ultimate Software use only. No part of this document may be reproduced in any form or by any means,

More information

Setting up a Passport York & Central Account. Setting a Password for a Central Account Step by Step Instructions.

Setting up a Passport York & Central  Account. Setting a Password for a Central  Account Step by Step Instructions. Before you begin, please ensure you have: Your 9 digit employee ID number Last four digits of your Social Insurance Number Setting up a Passport York 1. Go to Manage My Services by entering in the address

More information

Virtual Office Remote Installation Guide

Virtual Office Remote Installation Guide Virtual Office Remote Installation Guide Table of Contents VIRTUAL OFFICE REMOTE INSTALLATION GUIDE... 3 UNIVERSAL PRINTER CONFIGURATION INSTRUCTIONS... 12 CHANGING DEFAULT PRINTERS ON LOCAL SYSTEM...

More information

VPN: PHONE-BASED ACCESS FOR NEW USERS (WINDOWS)

VPN: PHONE-BASED ACCESS FOR NEW USERS (WINDOWS) This guide provides instructions for setting up and connecting to the Partners network with VPN using phonebased access. It also includes instructions for accessing your Partners applications, H or Home

More information

Important Notes for WinConnect Server VS Software Installation:

Important Notes for WinConnect Server VS Software Installation: Important Notes for WinConnect Server VS Software Installation: 1. Only Windows Vista Business, Windows Vista Ultimate, Windows 7 Professional, Windows 7 Ultimate, Windows Server 2008 (32-bit & 64-bit),

More information

Remote Internet Viewing Setup Instructions for the idvr Surveillance Camera Recorder. using a Linksys Router

Remote Internet Viewing Setup Instructions for the idvr Surveillance Camera Recorder. using a Linksys Router CCTV Camera Pros Remote Internet Viewing Setup Instructions for the idvr Surveillance Camera Recorder Including Network Port Forwarding Setup Including Network Port Forwarding Setup using a Linksys Router

More information

Manufacturing Representative SSL VDM Login User s Guide

Manufacturing Representative SSL VDM Login User s Guide June 12 2008 Ver. 1.5 KEMET Corporation Manufacturing Representative SSL VDM Login User s Guide This document is a guide to assist a Manufacturing Representative (MFG REP) to connect and login to the SSL

More information

Computer setup for Boca eplans (Internet Explorer)

Computer setup for Boca eplans (Internet Explorer) Computer setup for Boca eplans (Internet Explorer) Note: eplans is designed to work with Internet Explorer. If you are using Firefox, Chrome, or Safari you do not need to install these tools. Please navigate

More information

System Use Requirements

System Use Requirements ProjectDox Component Customer Installation v. 8.3.8.8 System Use Requirements 4835 East Cactus Road Suite 420 Scottsdale, Arizona 85254 Phone: 602.714.9774 www.avolvesoftware.com Copyright 2015 Avolve

More information

P a g e From the start screen press Ctrl + Alt + Delete. 2. The CPCC Acceptable Use Policy for College Technologies will show.

P a g e From the start screen press Ctrl + Alt + Delete. 2. The CPCC Acceptable Use Policy for College Technologies will show. This tutorial is meant to help guide you through the process of logging into a computer and then logging into the Student Virtual Lab for assistance. It will walk you through the entire process of logging

More information

To add Citrix XenApp Client Setup for home PC/Office using the 32bit Windows client.

To add Citrix XenApp Client Setup for home PC/Office using the 32bit Windows client. I. PURPOSE To add Citrix XenApp Client Setup for home PC/Office using the 32bit Windows client. II. POLICY: Network Request form must be sent from MIS staff to HCN Hardware Support requesting Citrix XenApp

More information

SABB efx Client Requirements

SABB efx Client Requirements SABB efx Client Requirements 11 November 2012 Version 2.0 Table of Contents ABOUT THIS DOCUMENT... 1 INTENDED READERSHIP... 1 IN THIS DOCUMENT... 1 CLIENT SOFTWARE... 2 1. OPERATING SYSTEMS... 2 2. BROWSERS

More information

Passport installation Windows 8 + Firefox

Passport installation Windows 8 + Firefox Passport installation Windows 8 + Firefox OS Version Windows 8 System Type 32-bit and 64-bit Browser name & version Firefox 23 Before you begin Check you have Anti Virus software installed on your computer

More information

Passport Installation. Windows XP + Internet Explorer 8

Passport Installation. Windows XP + Internet Explorer 8 Passport Installation Windows XP + Internet Explorer 8 OS Version Windows XP System Type 32bit or 64bit Browser & version Internet Explorer 8 Before you begin.. Make sure you have Anti Virus software installed

More information

MED ACCESS USER INSTRUCTIONS FOR INSTALLING THE CITRIX RECEIVER FOR ACCESS TO ALBERTA NETCARE VIA PLB

MED ACCESS USER INSTRUCTIONS FOR INSTALLING THE CITRIX RECEIVER FOR ACCESS TO ALBERTA NETCARE VIA PLB MED ACCESS USER INSTRUCTIONS FOR INSTALLING THE CITRIX RECEIVER FOR ACCESS TO ALBERTA NETCARE VIA PLB Last Updated: February 18, 2012. Med Access Support Alberta Netcare Portal Support Alberta Health Services

More information

Troubleshooting steps for Oracle Financials and Markview. Jan 2015

Troubleshooting steps for Oracle Financials and Markview. Jan 2015 Troubleshooting steps for Oracle Financials and Markview Jan 2015 RU-VPN... 3 RECOMMENDED BROWSERS AND BROWSER SETTINGS... 4 Mozilla Firefox... 4 Internet Explorer... 5 CHROME... 7 Verify JAVA Version...

More information

Remote Access to Niagara Wheatfield s Computer Network

Remote Access to Niagara Wheatfield s Computer Network Remote Access to Niagara Wheatfield s Computer Network Niagara Wheatfield Central School District Office of Instructional Technology Revised: June 24, 2010 Page 1 of 15 To gain access to Niagara Wheatfield

More information

BROWSER TIPS FOR PEOPLESOFT

BROWSER TIPS FOR PEOPLESOFT BROWSER TIPS FOR PEOPLESOFT Please note: This document is designed to be used online and has a number of embedded links to processes and additional information. We discourage the printing of these documents

More information

PISA 2015 Online Teacher Questionnaires: User s Manual

PISA 2015 Online Teacher Questionnaires: User s Manual OECD Programme for International Student Assessment 2015 PISA 2015 Online Teacher Questionnaires: User s Manual Doc: CY6_CBA_TCQ_PrincipalManual.docx January 2014 Produced by ETS, Core 2 Contractor PISA

More information

E-PLAN FREQUENTLY ASKED QUESTIONS

E-PLAN FREQUENTLY ASKED QUESTIONS 1. I cannot view drawings even when I am using Internet Explorer A. Ensure you are using Internet Explorer Version 11 or higher. When you are viewing drawings in ProjectDox, please make sure you are using

More information

MICROSOFT OFFICE 365 EXCHANGE ONLINE CLOUD

MICROSOFT OFFICE 365 EXCHANGE ONLINE CLOUD 6/4/14 Samson V. 1. Configure Outlook 2011 for Exchange Online Step 1 First we need to verify that your Office 2011 is up-to-date. Launch any Office 2011 product (Word, Excel, Outlook) and click on the

More information

Remote Terminal Service (RTS) User Guide (Version 2.1)

Remote Terminal Service (RTS) User Guide (Version 2.1) Remote Terminal Service (RTS) User Guide (Version 2.1) Page 1 Table of Content Content Page 1 Introduction 3 2 Prerequisite 3 3 Logon Corporate Network via Internet 4 4 Download and Install RTS Client

More information

Akin Gump Strauss Hauer & Feld LLP Remote Access Resources (DUO)

Akin Gump Strauss Hauer & Feld LLP Remote Access Resources (DUO) Akin Gump Strauss Hauer & Feld LLP Remote Access Resources (DUO) Firm Laptop Windows Home PC Mac Computer Apple ipad Android Devices Exit akingump.com 2015 Akin Gump Strauss Hauer & Feld LLP Check Point

More information

Installing the Citrix Receiver Client

Installing the Citrix Receiver Client USC Marshall School of Business Marshall Information Services Virtual Lab Applications Installing the Citrix Receiver Client for Macs You can use Citrix Virtual Lab applications either through MyMarshall

More information

Certificate installation

Certificate installation Certificate installation The user has to have the certificate file including a private key (file with a *.p12 suffix) and a public key (in a sealed envelope). Users that are not ŠKODA AUTO employees launch

More information

Managing Documents in the Citrix XenApp Remote Desktop

Managing Documents in the Citrix XenApp Remote Desktop Introduction Managing Documents in the Citrix XenApp Remote Desktop What is a Citrix XenApp Remote Desktop? It is a virtualized instance of MS Windows with only enough software to run TAS in a controlled

More information

Internet Explorer 7 for Windows XP: Obtaining MIT Certificates

Internet Explorer 7 for Windows XP: Obtaining MIT Certificates Internet Explorer 7 for Windows XP: Obtaining MIT Certificates Overview In order to use secure web services at MIT, you will need to obtain two types of MIT web certificates: MIT Certificate Authority

More information

Citrix Introduction and FAQs

Citrix Introduction and FAQs Citrix Introduction and FAQs Introduction to Citrix... 2 Why should I use this?... 2 What about Support?... 2 What browser should I use?... 2 Known Issues... 2 System Requirements for Windows-based computers...

More information

How to Remotely Access the C&CDHB Network from a Personal Device

How to Remotely Access the C&CDHB Network from a Personal Device How to Remotely Access the C&CDHB Network from a Personal Device 13/09/2012 Contents Installing the Citrix Receiver for Windows PCs... 2 Installing the Citrix Receiver for Mac OS X... 6 Installing the

More information

Learning Management System (LMS) Quick Tips. Contents LMS REFERENCE GUIDE

Learning Management System (LMS) Quick Tips. Contents LMS REFERENCE GUIDE Learning Management System (LMS) Quick Tips Contents Process Overview... 2 Sign into the LMS... 3 Troubleshooting... 5 Required Software... 5 Mobile devices are not supported... 5 Using the Check System

More information

Installing/Using OnsiteHealth on a Windows XP PC. 4. Accessing the Metaframe/Citrix Desktop via the VPN. Introduction

Installing/Using OnsiteHealth on a Windows XP PC. 4. Accessing the Metaframe/Citrix Desktop via the VPN. Introduction Table of Contents 1. Introduction Installing/Using OnsiteHealth on a Windows XP PC 2. Installation Checklist 3. Browser & System Security Information 4. Accessing the Metaframe/Citrix Desktop via the VPN

More information

This walk-through was created using Windows XP as a guide, however alternate versions of the Windows OS will be very similar in procedure as well.

This walk-through was created using Windows XP as a guide, however alternate versions of the Windows OS will be very similar in procedure as well. Important!: If you are working from a computer within your office environment, it may be advisable to have your local IT/Helpdesk personnel validate that this software meets acceptable standards prior

More information

IIS, FTP Server and Windows

IIS, FTP Server and Windows IIS, FTP Server and Windows The Objective: To setup, configure and test FTP server. Requirement: Any version of the Windows 2000 Server. FTP Windows s component. Internet Information Services, IIS. Steps:

More information

XEN Web Portal Instructions

XEN Web Portal Instructions XEN Web Portal Instructions Hi Everyone! Please use this document for help on accessing the new BearCom Xen Web Portal This document contains instructions for users of Internet Explorer, Firefox, Chrome

More information

Using Internet or Windows Explorer to Upload Your Site

Using Internet or Windows Explorer to Upload Your Site Using Internet or Windows Explorer to Upload Your Site This article briefly describes what an FTP client is and how to use Internet Explorer or Windows Explorer to upload your Web site to your hosting

More information

Cox Business Online Backup. Download Instructions for Mac and Windows

Cox Business Online Backup. Download Instructions for Mac and Windows Cox Business Online Backup Download Instructions for Mac and Windows February 2014 Table of Contents Table of Contents Downloading Cox Business Online Backup on a Mac... 1 Downloading Cox Business Online

More information

Important Notes for WinConnect Server ES Software Installation:

Important Notes for WinConnect Server ES Software Installation: Important Notes for WinConnect Server ES Software Installation: 1. Only Windows 8/8.1 Enterprise, Windows 8/8.1 Professional (32-bit & 64-bit) or Windows Server 2012 (64-bit) or Windows Server 2012 Foundation

More information

Installing VPN for PC v1.3

Installing VPN for PC v1.3 Follow these instructions to access your Public/Private folders from home. Please Note: If you are having connectivity issues after installing or upgrading VPN, please refer to Troubleshooting Connectivity

More information

Technology @ QMU. QuickStartIT: QMU Citrix remote desktop service

Technology @ QMU. QuickStartIT: QMU Citrix remote desktop service Technology @ QMU QuickStartIT: QMU Citrix remote desktop service v1.1, June 2015 What s in this guide? Page Introduction 2 Accessing the Citrix remote desktop service 2 Installing the Citrix receiver (PC)

More information

Using ProjectWise Explorer for File Transfer

Using ProjectWise Explorer for File Transfer Using ProjectWise Explorer for File Transfer Use the link below to register for a log in and password for ProjectWise. http://apps.dot.illinois.gov/consultantreg/ To access ProjectWise Web Explorer use

More information

OHS Remote Applications Portal for Windows

OHS Remote Applications Portal for Windows OHS Remote Applications Portal for Windows 2015 Olathe Health System, Inc. Version 1.0 Page 1 Table of Contents Prerequisites 3 Adding Trusted Sites to Internet Explorer 4 Signing into and Accessing the

More information

Microsoft Windows Installation and Troubleshooting Guide

Microsoft Windows Installation and Troubleshooting Guide Remote Access Services Microsoft Windows - Installation and Troubleshooting Guide Version 2.1 February 19, 2013 1 P age TABLE OF CONTENTS 1 MICROSOFT WINDOWS XP INSTALLATION PROCEDURES... 3 2 MICROSOFT

More information

WINDOWS 7 AND INTERNET EXPLORER 8

WINDOWS 7 AND INTERNET EXPLORER 8 EMPLOYEE PORTAL HOW TO VIEW YOUR PAY STUB FROM HOME WINDOWS 7 AND INTERNET EXPLORER 8 At this time the vendors for the SRA (Secure Remote Access) and Employee Portal programs are not supporting Windows

More information

Remote Access: Citrix Client Setup

Remote Access: Citrix Client Setup Introduction: The following documentation is intended to assist first time or active users with installation of the Citrix ICA connection software required to access the MSVU Remote Access system desktop

More information

Instructions for Connecting to PACS outside of a Regional Facility

Instructions for Connecting to PACS outside of a Regional Facility Instructions for Connecting to PACS outside of a Regional Facility For support, please contact the ehealth Saskatchewan Helpdesk at 1-888-316-7446 Recommended options provide optimal performance 1 The

More information

KSC Remote Access Solution

KSC Remote Access Solution KSC Remote Access Solution Step 1 Pulse Client Install/Configuration Installing the Pulse Client on a PC Installing the Pulse Client on a MAC Step 2 Using Remote Desktop to Access Remote Resources How

More information

Erie 1 BOCES/WNYRIC. Secure File Transfer. Upload/Download Wizard

Erie 1 BOCES/WNYRIC. Secure File Transfer. Upload/Download Wizard Erie 1 BOCES/WNYRIC Secure File Transfer Upload/Download Wizard Revised June 3, 2014 These instructions were created using Internet Explorer Version 11. If you are a using a Firefox or Chrome browser you

More information

This document shows new Citrix users how to set up and log in to their Citrix account.

This document shows new Citrix users how to set up and log in to their Citrix account. Citrix Set up Set up and Log in to Citrix Objective: This document shows new Citrix users how to set up and log in to their Citrix account. Procedure This document shows you how to set up and log in to

More information

Setting up Remote Desktop

Setting up Remote Desktop Setting up Remote Desktop Terminology: Host PC the computer you want to access remotely; the destination Client PC the computer you are actually using to access another PC; the source IP Address the numerical

More information