ICT Network Analyst. APPLICATIONS CAN BE ED TO: APPLICATIONS CLOSE: COB Monday 2 March 2015

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1 ICT Network Analyst The Sydney Cricket & Sports Ground Trust has the responsibility and privilege of managing two of Australia s premier sporting venues. The Sydney Cricket Ground and Allianz Stadium host more than 100 events and attract more than 1.4 million fans a year. Come March 2015, Allianz Stadium will boast the largest high desnsity superscreens in any rectangular stadium,as well as high density free wi-fi and a 1200-IPTV screen network. The challenge is to make the most of the new technology and revolutionise the match day experience of our partner sports and their many thousands of fans. The ICT Network Analyst be responsible for the administration, configuration, upgrade, system analysis, tuning and support of core Cisco network infrastructure. This includes the day-to-day running of the data centre, administering the operating environments, configuring and tuning of the various enterprise servers, maintaining security and access policies, and supporting all back office related systems, hardware and operating software. This role will also be required to complete project work as part of the Connected Stadium Team which is responsible for defining the Trust's digital vision and strategy and overseeing the operational activities necessary for the technology and digital activation of our venues and events. The ideal applicant will have at least three to four years demonstrated experience in a ICT discipline including sound experience in database and software design and development and have a degree in Information Technology or similar. Specialist ICT Training including MS Certifications, Cisco Infrastructure training and Cisco Stadium Vision Director is also required. HOW TO APPLY If you are looking forward to the challenge of working in the dynamic Events industry and have the relevant skills and enthusiasm to join our team please ensure your application includes a covering letter (maximum two pages) and an up-to-date- resume of no more than five pages which clearly details your skills and experience as relevant to this role. Please obtain a copy of the role descriptions from the employment section of our website at and select two of the key accountabilities and provide a one paragraph summary to demonstrate an example of how you met/achieved the results of the accountabilities in a previous role. Benefits and a competitive salary package will be offered to the successful candidate. Due to the volume of applications we are likely to receive we will only contact those who are selected for an interview by phone and others via . APPLICATIONS CAN BE ED TO: hradmin@scgt.nsw.gov.au APPLICATIONS CLOSE: COB Monday 2 March 2015 Applicants must be Australia citizens or permanent residents to be considered. In the interests of safety, employment is subject to background checks (including Criminal History Record). The Sydney Cricket & Sports Ground Trust values social and cultural diversity and is committed to the principles of equal employment opportunity and the provision of a safe and healthy work environment.

2 Role Description POSITION TITLE REPORTS TO ROLE CLASSIFICATION ROLE TYPE DIVISION DEPARTMENT ICT Network Analyst ICT Manager FT Employee Strategy & Projects Information & Communications Technology DATE February Purpose of the Role Responsible for the administration, configuration, upgrade, system analysis, tuning and support of core network infrastructure, encompassing both BAU and Project work for the Trust (Sydney Cricket and Sports Ground Trust). The role includes the day-to-day running of the data centre, administering the operating environments, configuring and tuning of the various enterprise servers, maintaining security and access policies, and supporting all back office related systems, hardware and operating software. This role performs duties as part of the Connected Stadium Team which is responsible for defining the Trust s digital vision and strategy and overseeing the operational activities necessary for the technology and digital activation of our venues & events. 2. Key Accountabilities This position is a specialised role within the Sydney Cricket and Sports Ground Trust s ICT area. Managing and supporting the Network Infrastructure Cisco, HP & Alcatel-Lucent. Maintaining and improving the existing LAN / WAN and VPN environments. Provide professional advice, recommendations and support to the ICT Manager on the development, performance and enhancement of the Trust s IT systems, hardware and infrastructure to ensure that business strategies and initiatives are supported. Liaise with external vendors for new and existing IT infrastructure systems.

3 Performing efficient administration of network equipment, including Wireless infrastructures and 3rd party connections. Actively maintain systems, servers and related infrastructure and documentation to ensure it is kept up to date and ensure regular maintenance procedures are established, documented and carried out in an effective and robust manner. Documents include: network and fibre diagrams, server configuration specifications and equipment inventory register. Implementing and maintaining appropriate security procedures to ensure a high level of data and network security. Check network systems in order to optimise performance and to initiate recovery action after system failures. Coordinate protocols for operation within multi-user IT networks that provide voice, data and text transmission. Contribute to the development and implementation of policies and procedures, which ensure the efficient and effective administration of department functions. Set and maintain security and access rights to systems in compliance with Information Security Management System Framework. Assist in the development and implementation of Disaster Recovery Planning. Hardware Asset Management. Level 2 Support - Respond to user problems via Helpdesk and resolve network system difficulties, ensuring there is minimal end user disruption. Administer, configure and support Cisco Routers Switches and firewalls both operationally and during implementation. Administer, configure and support WAN/LAN technologies Cisco. Implementing and supporting wireless solutions Cisco. 3. Key Challenges Meeting numerous deadlines and applying operational guidelines for the maintenance & development of ICT services and infrastructure. Responsible for the maintenance and operational status of all ICT Corporate Services and event day system requirements with a focus on Cisco Connected Stadium solution. 4. Key Relationships Internal Day to day contact with the ICT Manager and Network, Security & Systems Analyst to report on progress, highlight and work towards rectifying current issues. Regular contact with Department Managers, other Trust staff and their teams on ICT. Regular contact with all Trust staff on ICT issues. External Relationships Liaise with external vendors or suppliers for the provision of support for the records and ICT services. Other Customer Relationships On site venue hirers and vendors.

4 5. Capabilities of the Role Capability Group Capability Name Level Display Resilience and Courage Act with Integrity Manage Self Value Diversity Communicate Effectively Commit to Customer Service Work Collaboratively Influence and Negotiate Deliver Results Plan and Prioritise Think and Solve Problems Demonstrate Accountability Finance Technology Procurement and Contracts Project Management Manage and Develop People Inspire Direction and Purpose Optimise Business Outcomes Manage Reform and Change Foundational Foundational 6. Focus Capabilities for the Role Capability Group and Name Personal Attributes Act with Integrity Level Behavioural Indicators Represent the organisation in an honest, ethical and professional way. Support a culture of integrity and professionalism. Understand and follow legislation, rules, polices guidelines and code of conduct. Recognise and report misconduct, illegal or inappropriate behaviour. Report and manage apparent conflicts of interest.

5 Relationships Commit to Customer Service Relationships Communicate Effectively Results Think and solve problems Business Enablers Technology Take responsibility for delivering high quality customer-focused services Understand customer perspectives and ensure responsiveness to their needs Identify customer service needs and implement solutions Find opportunities to co-operate with internal and external parties to improve outcomes for customers Maintain relationships with key customers in area of expertise Connect and collaborate with relevant stakeholders within the community Focus on key points and speak in Plain English Clearly explain and present ideas and arguments Listen to others when they are speaking and ask appropriate, respectful questions Monitor own and others non-verbal cues and adapt where necessary Prepare written material that is well structured and easy to follow by the intended audience Communicate routine technical information clearly Research and analyse information, identify interrelationships and make recommendations based on relevant evidence Anticipate, identify and address issues and potential problems and select the most effective solutions from a range of options Participate in and contribute to team/unit initiatives to resolve common issues or barriers to effectiveness Identify and share business process improvements to enhance effectiveness Demonstrate a sound understanding of technology relevant to the work unit, and identify and select the most appropriate technology for assigned tasks Identify opportunities to use a broad range of communications technologies to deliver effective messages Understand, act on and monitor compliance with information and communications security and use policies Identify ways to leverage the value of technology to achieve team/unit outcomes, using the existing technology of the business Support compliance with the records, information and knowledge management requirements of the organisation

6 Business Enablers Project Management 7. Role Dimensions Decision making Dimensions Perform basic research and analysis which others will use to inform project directions Understand project goals, steps to be undertaken and expected outcomes Prepare accurate documentation to support cost or resource estimates Participate and contribute to reviews of progress, outcomes and future improvements Identify and escalate any possible variance from project plans Autonomous decisions can be made regarding day-to-day processes (with limited consultation). Consultation should be sought for major decisions. Collaboration is required within the ICT Dept. and mentor junior ICT staff. Collaboration is also required with Senior Managers and service providers. 8. Qualifications/Experience Degree in IT/or similar. 3-4 years or more experience in ICT disciplines. Specialised ICT training incl. MS Certifications, Cisco Infrastructure training and Cisco StadiumVision Director. Advanced networking & database skills. 2 years experience in Database & Software design and development. 2 years experience in network & systems design. 9. Workplace Health and Safety All workers are required to follow the Sydney Cricket & Sports Ground Trust s Work Health & Safety Policy and associated health and safety procedures as a condition of employment. As required by the NSW Work Health & Safety Act 2011 workers are required to: Take reasonable care of their own health and safety, and Take reasonable care that their own acts or omissions do not adversely affect the health and safety of any other person in the workplace and Comply with any reasonable instruction given by the Trust or its management which allows the Trust to comply with its legislative requirements. Employees with management or control of a workplace may have duties under the act in addition to those stated above. Furthermore all employees shall:

7 Ensure they are physically and mentally fit for work and are free from the effects of alcohol and/or drugs at all times whilst present in the workplace Report all hazards, incidents and near misses to their supervisor as soon as practicable after being made aware of such Take reasonable steps to ensure your work area does not place yourself or others at risk of injury or illness. 10. Other Requirements Flexibility in work hours including weekends, public holidays and out of hours work. Must attend staff training, workshops and meetings as and when required.