Ahead of the curve: An Easier, Better and Sharper solution

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1 OneAnswer Frontier

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3 About OnePath OnePath is one of Australia s leading providers of wealth, insurance and advice solutions. We have been helping Australians grow and protect their wealth for over 130 years, previously as Mercantile Mutual and more recently as ING Australia. Now as a wholly owned subsidiary of Australia and New Zealand Banking Group Ltd (ANZ), OnePath operates as ANZ s Australian specialist wealth management and protection business. ANZ is a leading global and local bank with operations in more than 32 countries including Australia, New Zealand, Asia, the Pacific, the Middle East, Europe and America. ANZ provides products and services to more than 5.7 million retail customers worldwide and employs over 39,000 people. OnePath has a comprehensive range of wealth and insurance products available through financial advisers or direct to customers making it easier for you to find the solution that best suits your needs. At OnePath we value and appreciate our customers, our staff and the communities we operate in. We are committed to acting with the highest standards and to meeting our corporate responsibilities. We also encourage and support staff involvement in volunteering and charitable activities supporting the wider community. OnePath actively participates in forums looking at regulatory and industry change. We also regularly review and conduct research to ensure we are attuned to changing customer and market needs. 1

4 Ahead of the curve: An Easier, Better and Sharper solution OneAnswer Frontier is a comprehensive fee for service advice solution for your clients superannuation, retirement and investment planning needs. It offers outstanding value to clients while delivering greater simplicity and efficiency to your business. Move forward with OneAnswer Frontier OneAnswer Frontier introduces a new breed of fee for service products that helps you unlock greater efficiency in your business and deliver more value to clients. It offers solutions that are simple for clients to understand and easy for you to manage. OneAnswer Frontier is different. It combines very competitive wholesale-style pricing with all the benefits (and more) that you d expect from a fully featured retail platform. OneAnswer Frontier also comes with a transparent fee structure, with no tiering and uniform pricing across all products. As flexibility is important to your business we ve made sure that OneAnswer Frontier caters for a broad range of account balances and advice applications. In fact you have access to the widest range of adviser service fee options to deliver flexibility on how you charge and service your clients. Take a closer look at how OneAnswer Frontier is keeping you ahead of the curve with a solution that s Easy to use, with Better product features, and Sharper pricing. A fully featured retail platform with very competitive wholesale-style pricing. 2

5 OneAnswer Frontier Sharper Better Easier Easier A simplified flat pricing structure with no price tiering makes it easy for clients to understand. A low minimum investment amount gives a wide range of clients access to wholesale-style pricing, and makes it easy for you to service their evolving needs within one platform solution. A true fee for service offering with unbundled pricing and no commission rebates. More efficient unit pricing approach that is fast and reliable. An enhanced At-Call Access facility gives your pension clients added convenience when accessing their accounts via ATM and other ANZ banking facilities. An improved pension payment process, super to pension transfers and client communications make it easier to manage your clients pension accounts. A number of administration process improvements, such as no minimum amounts for most account transactions, help to simplify your business. Better A comprehensive investment menu that s aligned to your needs allows high quality portfolios to be built for clients. Access to OnePath s award winning OneCare insurance offering, and group cover options help you maximise your advice proposition. Exclusive access to MoneyForLife, and other strategic investment opportunities help you cater for clients unique planning needs. A flexible range of One-off, Ongoing and Deferred adviser service fee options to match your business cash flow needs. An InvestorBenefits package adds value to clients through a range of pre-negotiated discounts on a range of exceptional retail, lifestyle and travel benefits. Sharper Competitive wholesale-style pricing that is uniform across all products and delivers outstanding value to clients. Competitive insurance premiums with a range of flexible remuneration options which can enable further diversification of your income stream. An easy insurance application and transfer process for our Customised insurance option leads the market with up to $1.5m in cover. 3

6 Delivering more benefits to your business A full range of products OneAnswer Frontier is available across Personal Super, Pension and Investment Portfolio products. This fully featured product range allows you to implement a variety of strategies to create and protect your clients wealth. A highly accessible solution that caters for many clients To simplify your business we ve kept the minimum investment amounts for OneAnswer Frontier consistent with the existing OneAnswer suite. This gives you one platform solution that easily caters for a wide range of clients while you grow their wealth overtime. Personal Super Pension Investment Portfolio $2000* $20,000 $5000 Very competitive wholesale-style pricing OneAnswer Frontier offers full retail platform features, but with very competitive ongoing fees and no tiering. This means that great value is available to clients with both high and lower account balances. Plus, added simplicity comes from uniform pricing across OneAnswer Frontier s Personal Super, Pension and Investment Portfolio products. Fee Contribution Fee Ongoing Management Fees Member Fee Withdrawal fee Amount Nil % p.a. $115 p.a. (only for account balances under $100,000*) * ING Cash and ANZ FTD Plus for Personal Super and Investment Portfolio products, and ANZ FTD Plus and ANZ Prime CMA for Pension products are excluded. Nil *$1,000 for accounts with a Regular Investment Plan and minimal initial investment of $25,000 for MoneyForLife investment funds. Minimal initial investment of $25,000 for MoneyForLife investment funds. Simple for clients to understand and easy for you to manage. 4

7 Flexibility for your business OneAnswer Frontier is an extension of the current OneAnswer suite and complements the existing OneAnswer Entry Fee and Nil Entry Fee options. By offering OneAnswer s existing range of bundled fee options with OneAnswer Frontier s fee for service option, we ve ensured that you have continued flexibility on how you service your clients. To keep it simple, OneAnswer Frontier s core offering is consistent with OneAnswer s existing features, but has distinct fee and remuneration options to align with your business needs under a fee for service model. OneAnswer Entry Fee OneAnswer Nil Entry Fee OneAnswer Frontier Provides clients with a single fee that conveniently bundles platform fees with your adviser fees. Tiered pricing allows clients with higher account balances to benefit from fee discounts. Offers flexible commission and Adviser Service Fee options that can be tailored to your client service models. Provides clients with a single fee that conveniently bundles platform fees with your adviser fees. Fees are structured to cater for clients that prefer to pay for your initial advice fees over a longer period of time. Tiered pricing allows clients with higher account balances to benefit from fee discounts. Offers flexible commission and Adviser Service Fee options that can be tailored to your client service models. Provides a true fee for service product with a transparent unbundled fee structure Provides very competitive, flat pricing structure that is uniform across all products Caters for a broad range of account balances Offers a wide range of Adviser Service fee options that can be tailored to your client service models. Available on OneAnswer s Personal Super, Pension and Investment Portfolio products A comprehensive investment menu and a full suite of product features Access to leading insurance solutions Powerful online services 5

8 OneAnswer Frontier: Easier, better and sharper Comprehensive investment menu 80+ investment funds from over 25 managers. 12 OptiMix multi-manager portfolios. Exclusive access to the multi award winning MoneyForLife funds that guarantee your clients a level of income for life. Access to a range of OnePath Protected funds that provide exposure to growth assets, and rising capital protection with no lock in periods. A flexible cash investment option that provides a high rate that is fixed each month without lock-in periods. Innovative product design An At-Call access facility that gives access to Pension accounts (including Transition To Retirement accounts) via ATM, EFTPOS, ANZ branches and internet banking, and more. A tax-effective Personal Super to Pension account transfer service. A Dollar Cost Averaging plan to progressively switch from one investment fund into multiple investment funds. A choice from any of four dates in a month to receive regular pension payments. Powerful online services Online application and maintenance transaction forms. Detailed performance reports and online Centrelink Schedules. A state-of-the-art capital gain/loss calculator and reporting system. Xplan and Visiplan data feed integration. Access to OnePath s Adviser Advantage website. A range of adviser remuneration options Flexible One-off, Ongoing and Deferred Adviser Service Fee options. A wide range of insurance commission structures such as Upfront, Hybrid and Level options. Investor services Client education support including a dedicated market insights page. Online account access for clients to view their investments and update their account details. A quarterly We@lth enewsletter that provides clients with market updates, investment tips, lifestyle articles and much more. An Investor Benefits package for clients to easily redeem discounts from retail partners that currently include: MBF Accor hotels Magshop APT Avis Premium Wines Direct RedBalloon iprimus Showbiz Leading insurance solutions Access OnePath s award winning OneCare insurance offering that includes Income Protection Cover, unlimited Death Cover, and up to $5 million in TPD Cover. A Basic cover option that provides up to $300,000 in combined Death and TPD cover - subject to just 3 simple questions upon opening a new OneAnswer account. A Short Form and insurance transfer limit of up to $1.5 million for death and or TPD cover within our Customised insurance option. An online insurance application and case management system. 6

9 Adviser Service Fee options explained OneAnswer Frontier provides a range of Adviser Service Fee options to provide more flexibility for your business cash flow, and to suit a range of client service models. One-off Adviser Service Fee (ASF) This fee can be charged when making an initial or additional investment, or at any point in time. Can be paid as a fixed dollar amount, a percentage of the investment or as a percentage of the account balance. Can be deducted from one fund or across all funds. Example One-off ASF at initial/additional investment Assume a $100,000 investment with a One-off ASF of 1% or $1,000 of the investment amount. The new investment transaction will be processed first with the ASF transaction processed next. These transactions will occur on the same day with the same unit price. $1,000 will be deducted from one fund or across all funds. Example One-off at any point in time Assume a One-off ASF of 2% or $2,000 is charged on an existing $100,000 account. $2,000 will be deducted from one fund or across all funds. Ongoing ASF This fee is charged monthly on an ongoing basis. Can be paid as a fixed dollar amount or as a percentage of the account balance. Can be deducted from one fund or across all funds. Example Assume a $100,000 account balance with a 2% p.a. Ongoing ASF. The amount deducted from the account would be $2,000 or $ per month - deducted from one fund or across all funds. Deferred Adviser Service Fee (DASF) A DASF is for advisers that do not want to charge an up-front fee but still require an up-front payment. A DASF can be selected on an initial investment or any additional investment The DASF deducted from the account is 1% of the investment amount each year, over the agreed term. Note that the amount does not vary over the term The amount paid to the adviser is dependent on the term selected. DASF over the short term Selected Term Amount paid to financial adviser 1% p.a. over the term 1 Year 0.75% 2 Years 1.50% 3 Years 2.25% 4 Years 3.00% Example 1 Assume a new business application of $100,000, with a DASF selected over 4 years. The adviser receives up-front payment at the time of the investment of 3.00% or $3,000. The client s DASF is: $100,000 x 1% x 4 (years) = $4,000 or $250 per quarter. Example 2 Assume an additional investment of $10,000, with a DASF selected over 3 years. The adviser receives up-front payment at the time of the investment of 2.50% or $225. The client s DASF is: $10,000 x 1% x 3 (years) = $300 or $25 per quarter The formula to work out the total DASF over the term is: DASF = investment amount x 1% x term The DASF is deducted from one fund or across all funds quarterly. If the client withdraws their investment before finalising the payment of the DASF, the outstanding amount owed will be recouped from the adviser. 7

10 8 Contact your OnePath Business Development Manager to find out more about how OneAnswer Frontier is keeping you ahead of the curve.

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12 Adviser Services Phone OneAnswer GPO Box 5306 Sydney NSW 2001 Website onepath.com.au OnePath Funds Management Limited ABN AFSL OnePath Custodians Pty Limited ABN AFSL RSE L This information is current as at November 2010 but may be subject to change. It is for the use of advisers only and may not be reproduced without the prior written permission of the issuers. It has been prepared without taking into account a potential investor s objectives, financial situation and needs. Before making a decision based on this material, a potential investor should consider the appropriateness of the advice, having regard to their objectives, financial situation and needs. OneAnswer Investment Portfolio and OneAnswer Frontier Investment Portfolio are products issued by OnePath Funds Management Limited (ABN , AFSL ). OneAnswer Personal Super, OneAnswer Frontier Personal Super, OneAnswer Pension and OneAnswer Frontier Pension are products issued by OnePath Custodians Pty Limited (ABN , RSE L , AFSL ). Before investing in OneAnswer, investors should consider the relevant OneAnswer Product Disclosure Statement which is available at onepath.com.au or by calling The issuers are subsidiaries of Australia and New Zealand Banking Group Limited ABN (ANZ) an authorised deposit taking institution (ADI) under the Banking Act The issuers are not ADIs and an investment with either issuer is neither a deposit nor liability of ANZ or any member of the ANZ Group, other than OnePath Life Limited ABN for any insurance product it issues or ANZ in relation to any ANZ bank account. Neither ANZ nor any member of the ANZ Group stands behind or guarantees the issuers or the capital or performance of any securities issued to, or assets held by, investors. An investment is subject to investment risk, including possible delays in repayment and loss of income and principal invested. L5870/1110 onepath.com.au