WHO WE ARE!!! Welcome to VR Cleaning Services! Company Vision: Company Mission:

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2 WHO WE ARE!!! Welcome to VR Cleaning Services! Having been established in UAE since 2008, VR Cleaning Services is distinguished as one of Dubai s leading cleaning companies offering a comprehensive range of cleaning and maintenance services to residential and commercial clients. We are well known for professional cleaning and maintenance quality and we understand the pressure and demand of cleaning and maintenance services. We have desire and positive working attitude to guarantee a perfect job to all of our clients. VR Cleaning Services is designed for people who expect more for the services they buy. People who need high quality of cleaning services, who wants a non-toxic and healthy home environment, a consistently clean and dust free result! Let VR give you that most precious commodity! Company Vision: To achieve excellence in two primary objectives - The highest level of customer satisfaction through consistent quality performance - Honest and ethical business practices with clients, employees and to the community we are serving! Company Mission: To be recognized for our expertise, superior customer service and unbeatable value for money! Mr & Mrs. Smits Owner

3 ORGANIZATION STRUCTURE: Managing Director Operation Manager Administrator Supervisors Quality Assurance Officer Human Resource Office Secretary Accounts Executive Team Leaders Call Centre Agents Cleaners / General Workers Scheduler / Dispatcher

4 What we do: We provide cleaning and maintenance services to a variety of commercial and residential clients. Providing the highest cleaning and maintenance services to both commercial and domestic clients that exceed all expectations in regards to effectiveness, cost, environment and client satisfaction and to ensure it is complete in a personable, honest and reliable manner. Our staffs are recruited, trained and accommodated internally utilising our own training centre and centralised accommodation!

5 OUR SERVICES: COMMERCIAL CLEANING & MAINTENANCE RESIDENTIAL CLEANING Marble Floor Polishing and Crystallization Deep Cleaning Move in / Move out Cleaning Descaling of all house appliances After Construction Cleaning Carpet & Upholstery Cleaning Window Cleaning (inside and outside) Building Window Cleaning by our Certified Cradle Team Building Ratio Window Cleaning up to 30m high Pavement & Façade Cleaning Balcony Cleaning Garage Cleaning High Pressure Water Jetting Steam Cleaning Warehouse cleaning Regular daily/weekly cleaning for offices, schools, fitness centres etc. Maid Service After Party Cleaning Plumbing Works Electical Works AC Duct Cleaning Painting Services Carpentry Pest Control

6 MAINTENANCE: To deliver excellence in home maintenance services with a focus on quality, value and sustainable best practice while being led by innovative technology, which exceeds the expectations of our customers. PAINTING: Our team of painters handle all types of projects interior and exterior residential, commercial, public and industrial buildings. Our main goal is to satisfy the customer by upholding our standards of excellence. We emphasize excellent preparation and high quality materials applied with time-tested techniques.

7 PROPERTY CLEANING: In our property cleaning services, we offer you to cover the whole spectrum, from daily tasks such as vacuuming, mopping, kitchen and toilets cleaning to periodic deep cleaning such as floor buffing/polishing and window cleaning.

8 PROFESSIONAL CRADLE WINDOW CLEANING: VR Cleaning Services is certified to carry out building window cleaning using all kinds of cradles to the standard required by the Dubai Municipality. The trained window cleaning team are fully competent with a series of specific cradle training, occupational health and medical examination procedures.

9 RATIO WINDOW CLEANING: *up to 30m high

10 COMMERCIAL CLEANING SERVICES: VR Cleaning Services carries out high quality service in all type of properties on a contractual or call out basis, utilising our own inhouse staff for: - Offices - Hotels - Schools - Showrooms - Sports and Fitness Centres - Other Commercial establishments like banks, restaurants, etc. We offer our commercial cleaning services either on hourly/weekly/monthly/yearly contract basis.

11 CORPORATE CLEANING: Your environment is a space where many germs spend their time, so a clean work place can help keep you healthy too. VR Cleaning Services provides a regular cleaning service where we customize a cleaning program that specifically suites your needs. We made it simple, now you can bring all your business cleaning and waste management requirements at one. We believe that a clean office helps promote worker productivity and safety. MARBLE POLISHING / CYRSTALISATION: VR Cleaning Services give its customers access to a range of specialized services that include marble tile polishing, cleaning, repairs and refurbishments. We also work with floors made of other natural materials that require highly specific maintenance. VR Cleaning Services will walk through your facility to identify hot spots and customize a cleaning schedule based on your needs and budget, rest assured that we ll meet your expectations and the quality with consistency!

12 FEW OF OUR CLIENTS:

13 PART-TIME MAID SERVICES: VR Cleaning Services is also offering a Hassle-Free Service to all UAE Residents! Many of our customers find that they are unable to fit cleaning into their busy work schedule and social commitments and so they use our services to ensure that their home is always neat and clean. No need to spend your evenings and weekends for cleaning. All you need to do is relax and spend quality time with your family. We do offer a regular cleaning service on a daily, weekly or even monthly basis with 24 hour helpdesk assistance.

14 OUR PEOPLE: As part of our Vision, Mission and values, VR Cleaning Services is dedicated in ensuring that the welfare and well-being of our people is provided. VR Cleaning Services strives to grow and increase our facilities in terms of our centralised accommodation and easy access to retail, grocery stores and shopping malls. Our staffs enjoy recreational events and availability to enjoy a wide variety of organised team sports and social gatherings.

15 Contact us: Tel: Mob: info@vr-cleaning.com P.O. Box: 2576 Diamond Business Center, Office 411-C, Al Barsha South, Arjan Area Dubai, UAE Tel: Mob.: info@vr-cleaning.com P.O. Box: 2576 Diamond Business Center Office 411-C, Al Barsha South Arjan Area, Dubai, UAE