The Customer page is only displayed in Admin Portal on Managed Service Provider accounts. It is not displayed in customer accounts.

Size: px
Start display at page:

Download "The Customer page is only displayed in Admin Portal on Managed Service Provider accounts. It is not displayed in customer accounts."

Transcription

1 Chapter 9 Managing customer cloud services The Customers page lists the cloud services you have created for your customers and their status. You use this page to perform the following tasks: Create a new cloud service for an organization. Disable and enable a cloud service. Log in as a system administrator to a customer s cloud service. You must be a sysadmin or a member of a role that has the Customer Management permission to view the contents of the Customers page and create, disable, and log in to a customer s cloud service. The Customer page is only displayed in Admin Portal on Managed Service Provider accounts. It is not displayed in customer accounts. This chapter contains the following topics: "About customer cloud services" on page "Creating an cloud service for a customer" on page "Disabling and enabling a customer cloud service" on page "Logging in to a customer cloud service" on page "Creating roles that can create and manage customer cloud services" on page About customer cloud services A customer cloud service is a full implementation of the Samsung SDS CellWe EMM identity platform. The customer identity platform has the following high-level features: The customer s cloud service has its own unique customer ID and login suffix. The system administrators have full control over the users, apps, devices, roles, etc. in their cloud service. The user accounts, policy sets, roles, enrolled devices, etc. are unique to that cloud service. Only Managed Service Providers (MSPs) have the ability to create cloud services for customers. Administrators for the customer s cloud service, for example, cannot create additional cloud services. When you create an cloud service for a customer, a MSP administrator account mspadmin@<new login suffix> is created on the customer s cloud service. This 153

2 Creating an cloud service for a customer account lets you log in to the customer s cloud service with full system administrator privileges. This user account cannot be deleted. Creating an cloud service for a customer You create a cloud service for a customer from the Customers page in Admin Portal. Fully preparing a cloud service for a customer is a two-part process: First, you create the cloud service for the organization. Second, you log in to it to configure the basic settings, create, minimally, a system administrator account for the customer, and then invite that user to log in to their cloud service. Creating the cloud service To create the account, you enter the address and a user name, phone number, job title, company, etc. for the customer. This person does not need to be an administrator and does not have any special privileges in the new cloud service. The login suffix in the account is the default login suffix for new user accounts. If that login suffix is already in use by another customer, it cannot be re-used, and the cloud service automatically appends a number to make it unique. The full login suffix (that is, with the number) then becomes the default login suffix for new user accounts in that cloud service. You can create additional login suffixes by logging into the customer s cloud service and using the Login Suffix tab in the Settings tab in Admin Portal see "Using login suffixes" on page The new cloud service is added to the Customers page. To continue the second preparation phase, you log in to the new cloud service from this page. To create a cloud service for an organization: 2 Click Create Customer. 3 Fill in all of the fields for the customer account. 4 Select an cloud service location. Click the drop-down menu and select the cloud service location that is closest to the organization s offices. 5 Click Submit. Cloud Manager user s guide 154

3 Disabling and enabling a customer cloud service Preparing a cloud service for customer take over After you create an cloud service, it has only one account mspadmin, the Default Policy settings are applied to all users, and the General Options (see "Customizing cloud service user interfaces" on page 1-3) are set to the default values. At this point, only you can log in to Admin Portal for this cloud service. Minimally, you should create one user account for the customer, add it to the System Administrator role, and then invite that user to log in to the cloud service. You do this by logging in to the cloud service you just created (see "Logging in to a customer cloud service" on page 9-156) and then do the following: 1 Create an account for the customer s IT administrator. See "Adding Samsung SDS CellWe EMM user service accounts" on page 1-9 for the details. 2 Add that account to the System Administrator role. See "Creating cloud service administrators" on page 1-6 for the details. 3 Inviting the administrators to log in to their cloud service. See "Sending invitations to users" on page 1-14 for the details. The invitation logs the user in to the user portal. However, because the account is a member of the System Administrator role, the user can open Admin Portal from the user portal. Alternatively, you can more fully configure the cloud service for the customer. For example, you can do the following to help the customer get started faster: Customize the user interface with the customer s colors and logo (see "Customizing cloud service user interfaces" on page 1-3). Modify the default policy set or create new policy sets (see "Managing policies" on page 1-1). Add default web and mobile applications (see "Adding web applications by using Admin Portal" on page 1-11 and "Adding and deploying mobile applications using Admin Portal" on page 1-19). Disabling and enabling a customer cloud service By default, a customer s cloud service is enabled when you create it. You can disable but you cannot delete a customer s cloud service. The current state of the cloud service is shown in the Status column. Disabling a cloud service has the following results: You cannot log in to Admin Portal for the customer s cloud service. Chapter 9 Managing customer cloud services 155

4 Logging in to a customer cloud service The customer s administrators cannot log in to Admin Portal. The customer s users cannot log in to the user portal. On the users devices, the Samsung SDS CellWe EMM client remains installed, however, single sign-on is not provided for the web applications. If the customer installs cloud connectors, the cloud connector blocks all communications with the cloud service. The listing remains on the Customers page so that you can enable it again. To disable a customer s cloud service: 2 Click the customer s check box. 3 Expand the Actions menu and click Disable. To enable a disabled account, repeat the procedure and click Enable. Logging in to a customer cloud service When you log in to a customer s cloud service from the Customers page, you are logged in using the mspadmin account and have system administrator permissions. When you log in to customer s cloud service, the Admin Portal session is opened in a separate tab. The top area of the new window displays the customer name to distinguish that session from your own Cloud Manager session. To log in to a customer s cloud service: 2 Click the customer s check box. 3 Expand the Actions menu and click Login. You are automatically authenticated to the customer s Admin Portal using the mspadmin account. Creating roles that can create and manage customer cloud services Only members of the System Administrators role or a cloud service role that has the Customer Management administrative right can view, create, disable or log in to customer cloud services. You create roles and add administrative rights to them from the Roles page in Admin Portal. See "Creating a role" on page 1-3 for the details. Cloud Manager user s guide 156

5 Creating roles that can create and manage customer cloud services The Customer Management administrative right is only available on Managed Service Provider accounts. For all other accounts, this administrative right is not displayed. For example, the administrative rights available when your customer s system administrator lists the Administrative Rights does not include Customer Management. See the procedure, "To create a role:" on page 1-3 to continue and then go to "Creating cloud service administrators" on page 1-6 to add the administrative rights that allow the user to log in to Admin Portal. To give a role the ability to create, disable, and log in to customers cloud services, add the Customer Management administrator right to the selected role. Chapter 9 Managing customer cloud services 157

Configuring the Samsung SDS CellWe EMM cloud connector

Configuring the Samsung SDS CellWe EMM cloud connector Appendix 3 Configuring the Samsung SDS CellWe EMM cloud connector This appendix explains how to use the Samsung SDS CellWe EMM cloud connector configuration program to configure and monitor your cloud

More information

Managing policies. Chapter 7

Managing policies. Chapter 7 Chapter 7 Managing policies You use the Policies tab in Admin Portal to create policy sets for roles. A policy set lets you configure the following categories of policies: Mobile Device Policies Use to

More information

Managing users. Account sources. Chapter 2

Managing users. Account sources. Chapter 2 Chapter 2 Managing users The Users page in Admin Portal lists all of the user accounts in the Samsung cloud service. This includes all of the users you create in the service and, if you are using Active

More information

Managing users. Account sources. Chapter 1

Managing users. Account sources. Chapter 1 Chapter 1 Managing users The Users page in Cloud Manager lists all of the user accounts in the Centrify identity platform. This includes all of the users you create in the Centrify for Mobile user service

More information

AVG Business SSO Partner Getting Started Guide

AVG Business SSO Partner Getting Started Guide AVG Business SSO Partner Getting Started Guide Table of Contents Overview... 2 Getting Started... 3 Web and OS requirements... 3 Supported web and device browsers... 3 Initial Login... 4 Navigation in

More information

Configuring Parature Self-Service Portal

Configuring Parature Self-Service Portal Configuring Parature Self-Service Portal Chapter 2 The following is an overview of the steps required to configure the Parature Self-Service Portal application for single sign-on (SSO) via SAML. Parature

More information

An overview of configuring Intacct for single sign-on. To configure the Intacct application for single-sign on (an overview)

An overview of configuring Intacct for single sign-on. To configure the Intacct application for single-sign on (an overview) Chapter 94 Intacct This section contains the following topics: "An overview of configuring Intacct for single sign-on" on page 94-710 "Configuring Intacct for SSO" on page 94-711 "Configuring Intacct in

More information

Installing Samsung SDS CellWe EMM cloud connectors and administrator consoles

Installing Samsung SDS CellWe EMM cloud connectors and administrator consoles Appendix 1 Installing Samsung SDS CellWe EMM cloud connectors and administrator consoles This section explains how you use the Cloud Management Suite installation wizard for the following purposes: To

More information

Creating a generic user-password application profile

Creating a generic user-password application profile Chapter 4 Creating a generic user-password application profile Overview If you d like to add applications that aren t in our Samsung KNOX EMM App Catalog, you can create custom application profiles using

More information

Configuring Single Sign-on from the VMware Identity Manager Service to Amazon Web Services

Configuring Single Sign-on from the VMware Identity Manager Service to Amazon Web Services Configuring Single Sign-on from the VMware Identity Manager Service to Amazon Web Services VMware Identity Manager OCTOBER 2015 V1 Configuring Single Sign-On from VMware Identity Manager to Amazon Web

More information

Configuring SuccessFactors

Configuring SuccessFactors Chapter 117 Configuring SuccessFactors The following is an overview of the steps required to configure the SuccessFactors Enterprise Edition Web application for single sign-on (SSO) via SAML. SuccessFactors

More information

Broker Portal Tutorial Broker Portal Basics

Broker Portal Tutorial Broker Portal Basics Broker Portal Tutorial Broker Portal Basics Create Agent Connect Link Forgotten Password Change Your Broker Portal Password Delegate View Application Status Create Agent Connect Link Log in to your Producer

More information

Egnyte Single Sign-On (SSO) Installation for OneLogin

Egnyte Single Sign-On (SSO) Installation for OneLogin Egnyte Single Sign-On (SSO) Installation for OneLogin To set up Egnyte so employees can log in using SSO, follow the steps below to configure OneLogin and Egnyte to work with each other. 1. Set up OneLogin

More information

Log-in made easy. MB Advantage Single Sign-On Now Available to DealerTrack.

Log-in made easy. MB Advantage Single Sign-On Now Available to DealerTrack. Log-in made easy. MB Advantage Single Sign-On Now Available to DealerTrack. New Feature Now, you can effortlessly access DealerTrack right from the MB Advantage Portal. Within MB Advantage, simply click

More information

Configuring Single Sign-on from the VMware Identity Manager Service to Dropbox

Configuring Single Sign-on from the VMware Identity Manager Service to Dropbox Configuring Single Sign-on from the VMware Identity Manager Service to Dropbox VMware Identity Manager SEPTEMBER 2015 V1 Configuring Single Sign-On from VMware Identity Manager to Dropbox Table of Contents

More information

AVG Business SSO Connecting to Active Directory

AVG Business SSO Connecting to Active Directory AVG Business SSO Connecting to Active Directory Contents AVG Business SSO Connecting to Active Directory... 1 Selecting an identity repository and using Active Directory... 3 Installing Business SSO cloud

More information

IMPORTANT: You must complete this step before you can install and activate SafeSend.

IMPORTANT: You must complete this step before you can install and activate SafeSend. Initial Setup Guide Welcome to SafeSend! This guide has been created to assist with your initial setup. Please follow the below steps to get started. If you are a Firm Administrator and are setting your

More information

NCAA Single-Source Sign-On System User Guide

NCAA Single-Source Sign-On System User Guide NCAA Single-Source Sign-On System Table of Contents General Description... 1 Glossary of Terms... 1 Common Features Log In... 2 Password... 3 Log Out... 4 Tabs... 4 Buttons and Links... 4 Management and

More information

SP-initiated SSO for Smartsheet is automatically enabled when the SAML feature is activated.

SP-initiated SSO for Smartsheet is automatically enabled when the SAML feature is activated. Chapter 87 Configuring Smartsheet The following is an overview of the steps required to configure the Smartsheet Web application for single sign-on (SSO) via SAML. Smartsheet offers both IdP-initiated

More information

Configuring. SugarCRM. Chapter 121

Configuring. SugarCRM. Chapter 121 Chapter 121 Configuring SugarCRM The following is an overview of the steps required to configure the SugarCRM Web application for single sign-on (SSO) via SAML. SugarCRM offers both IdP-initiated SAML

More information

PowerLink for Blackboard Vista and Campus Edition Install Guide

PowerLink for Blackboard Vista and Campus Edition Install Guide PowerLink for Blackboard Vista and Campus Edition Install Guide Introduction...1 Requirements... 2 Authentication in Hosted and Licensed Environments...2 Meeting Permissions... 2 Installation...3 Configuring

More information

An overview of configuring WebEx for single sign-on. To configure the WebEx application for single-sign on from the cloud service (an overview)

An overview of configuring WebEx for single sign-on. To configure the WebEx application for single-sign on from the cloud service (an overview) Chapter 190 WebEx This chapter includes the following sections: "An overview of configuring WebEx for single sign-on" on page 190-1600 "Configuring WebEx for SSO" on page 190-1601 "Configuring WebEx in

More information

Salesforce Integration. Installation Manual Release

Salesforce Integration. Installation Manual Release Salesforce Integration Installation Manual Release Table of Contents Salesforce Integration... Error! Bookmark not defined. 1. Integration with LeadForce1(Manual)... 3 2. Integration with LeadForce1 (Automated

More information

AVG Business Secure Sign On Active Directory Quick Start Guide

AVG Business Secure Sign On Active Directory Quick Start Guide AVG Business Secure Sign On Active Directory Quick Start Guide The steps below will allow for download and registration of the AVG Business SSO Cloud Connector to integrate SaaS application access and

More information

Administering Adobe Creative Cloud for Enterprise with the Casper Suite v9.0 or Later. Technical Paper October 2013

Administering Adobe Creative Cloud for Enterprise with the Casper Suite v9.0 or Later. Technical Paper October 2013 Administering Adobe Creative Cloud for Enterprise with the Casper Suite v9.0 or Later Technical Paper October 2013 JAMF Software, LLC 2013 JAMF Software, LLC. All rights reserved. JAMF Software has made

More information

Cloud Services MDM. Control Panel Provisioning Guide

Cloud Services MDM. Control Panel Provisioning Guide Cloud Services MDM Control Panel Provisioning Guide 10/24/2014 CONTENTS Overview... 2 Accessing MDM in the Control Panel... 3 Create the MDM Instance in the Control Panel... 3 Adding a New MDM User...

More information

User-password application scripting guide

User-password application scripting guide Chapter 2 User-password application scripting guide You can use the generic user-password application template (described in Creating a generic user-password application profile) to add a user-password

More information

Configuring Salesforce

Configuring Salesforce Chapter 94 Configuring Salesforce The following is an overview of how to configure the Salesforce.com application for singlesign on: 1 Prepare Salesforce for single sign-on: This involves the following:

More information

Portal User Guide. Customers. Version 1.1. May 2013 http://www.sharedband.com 1 of 5

Portal User Guide. Customers. Version 1.1. May 2013 http://www.sharedband.com 1 of 5 Portal User Guide Customers Version 1.1 May 2013 http://www.sharedband.com 1 of 5 Table of Contents Introduction... 3 Using the Sharedband Portal... 4 Login... 4 Request password reset... 4 View accounts...

More information

Configuring user provisioning for Amazon Web Services (Amazon Specific)

Configuring user provisioning for Amazon Web Services (Amazon Specific) Chapter 2 Configuring user provisioning for Amazon Web Services (Amazon Specific) Note If you re trying to configure provisioning for the Amazon Web Services: Amazon Specific + Provisioning app, you re

More information

Shipping Administration Getting Started Guide

Shipping Administration Getting Started Guide FedEx Ship Manager TM at fedex.ca Shipping Administration Getting Started Guide Managing the shipping process within your company Welcome to Shipping Administration What is FedEx Ship Manager TM at fedex.ca

More information

Configuring identity platform settings

Configuring identity platform settings Chapter 1 Configuring identity platform settings You use the Cloud Manager Settings page to configure the following Centrify identity platform options. Before you develop your identity platform deployment

More information

V-Requester Add-in for Microsoft Outlook

V-Requester Add-in for Microsoft Outlook V-Requester Add-in for Microsoft Outlook User Guide This document will guide in configuring and using the V-Requester for Microsoft Outlook. Copyright 2014 V-Link http://www.vlink.is Page 1 Contents Introduction...

More information

An overview of configuring WebEx for single sign-on. To configure the WebEx application for single-sign on from the cloud service (an overview)

An overview of configuring WebEx for single sign-on. To configure the WebEx application for single-sign on from the cloud service (an overview) Chapter 83 WebEx This chapter includes the following sections: An overview of configuring WebEx for single sign-on Configuring WebEx for SSO Configuring WebEx in Cloud Manager For more information about

More information

PowerSchool. Parent Single Sign-On (SSO)

PowerSchool. Parent Single Sign-On (SSO) PowerSchool Parent Single Sign-On (SSO) K i n g s C a n y o n U n i f i e d 6 7 5 W M a n n i n g A v e, R e e d l e y, C A 9 3 6 5 4 559-3 0 5-7 0 1 0 w w w. k c u s d. c o m Starting with the 2015-2016

More information

Configuring Single Sign-on from the VMware Identity Manager Service to WebEx

Configuring Single Sign-on from the VMware Identity Manager Service to WebEx Configuring Single Sign-on from the VMware Identity Manager Service to WebEx VMware Identity Manager SEPTEMBER 2015 V 2 Configuring Single Sign-On from VMware Identity Manager to WebEx Table of Contents

More information

Tool Tip. SyAM Management Utilities and Non-Admin Domain Users

Tool Tip. SyAM Management Utilities and Non-Admin Domain Users SyAM Management Utilities and Non-Admin Domain Users Some features of SyAM Management Utilities, including Client Deployment and Third Party Software Deployment, require authentication credentials with

More information

Connected Data. Connected Data requirements for SSO

Connected Data. Connected Data requirements for SSO Chapter 40 Configuring Connected Data The following is an overview of the steps required to configure the Connected Data Web application for single sign-on (SSO) via SAML. Connected Data offers both IdP-initiated

More information

Fax User Guide 07/31/2014 USER GUIDE

Fax User Guide 07/31/2014 USER GUIDE Fax User Guide 07/31/2014 USER GUIDE Contents: Access Fusion Fax Service 3 Search Tab 3 View Tab 5 To E-mail From View Page 5 Send Tab 7 Recipient Info Section 7 Attachments Section 7 Preview Fax Section

More information

Cloud Hosted IP PBX BGAdmin Training

Cloud Hosted IP PBX BGAdmin Training Cloud Hosted IP PBX BGAdmin Training Welcome! Welcome to AirePBX! This BGAdmin (Business Group Administrator) training is designed to help you get comfortable with administration features and functions

More information

Getting Started with StoreGrid Cloud

Getting Started with StoreGrid Cloud Getting Started with StoreGrid Cloud This document describes the steps to quickly sign up and start backing up your data to StoreGrid Cloud. I. Signing Up 1. Go to http://storegridcloud.vembu.com and select

More information

Configuring on-premise Sharepoint server SSO

Configuring on-premise Sharepoint server SSO Chapter 112 Configuring on-premise Sharepoint server SSO You can now provide single sign-on to your on-premise Sharepoint server applications. This section includes the following topics: "An overview of

More information

Defender 5.7 - Token Deployment System Quick Start Guide

Defender 5.7 - Token Deployment System Quick Start Guide Defender 5.7 - Token Deployment System Quick Start Guide This guide describes how to install, configure and use the Defender Token Deployment System, based on default settings and how to self register

More information

EQUELLA. Blackboard Learn Configuration Guide. Version 6.2

EQUELLA. Blackboard Learn Configuration Guide. Version 6.2 EQUELLA Blackboard Learn Configuration Guide Version 6.2 Document History Document No. Reviewed Finalised Published 1 11/12/2013 12/12/2013 12/12/2013 December 2013 edition. Information in this document

More information

To set up Egnyte so employees can log in using SSO, follow the steps below to configure VMware Horizon and Egnyte to work with each other.

To set up Egnyte so employees can log in using SSO, follow the steps below to configure VMware Horizon and Egnyte to work with each other. w w w. e g n y t e. c o m Egnyte Single Sign-On (SSO) Installation for VMware Horizon To set up Egnyte so employees can log in using SSO, follow the steps below to configure VMware Horizon and Egnyte to

More information

OrgPublisher EChart Security

OrgPublisher EChart Security OrgPublisher EChart Security Table of Contents Table of Contents EChart Security Overview... 3 EChart Rich and Thin Client Authentication... 3 Securing Fields... 4 Style Security EChart Rich Client...

More information

Protected Trust Directory Sync Guide

Protected Trust Directory Sync Guide Protected Trust Directory Sync Guide Protected Trust Directory Sync Guide 2 Overview Protected Trust Directory Sync enables your organization to synchronize the users and distribution lists in Active Directory

More information

Centrify Cloud Connector Deployment Guide

Centrify Cloud Connector Deployment Guide C E N T R I F Y D E P L O Y M E N T G U I D E Centrify Cloud Connector Deployment Guide Abstract Centrify provides mobile device management and single sign-on services that you can trust and count on as

More information

Online Statements. About this guide. Important information

Online Statements. About this guide. Important information Online Statements About this guide This guide shows you how to: View online statements, including CommBiz Activity Statements (Billing summaries) and online statements for Transaction Accounts, Credit

More information

Integrating ConnectWise Service Desk Ticketing with the Cisco OnPlus Portal

Integrating ConnectWise Service Desk Ticketing with the Cisco OnPlus Portal Integrating ConnectWise Service Desk Ticketing with the Cisco OnPlus Portal This Application Note explains how to configure ConnectWise PSA (Professional Service Automation) application settings and Cisco

More information

Cloud Services ADM. Agent Deployment Guide

Cloud Services ADM. Agent Deployment Guide Cloud Services ADM Agent Deployment Guide 10/15/2014 CONTENTS System Requirements... 1 Hardware Requirements... 1 Installation... 2 SQL Connection... 4 AD Mgmt Agent... 5 MMC... 7 Service... 8 License

More information

Configuring an ios App Store application

Configuring an ios App Store application Chapter 138 Configuring an ios App Store application You can deploy a free ios mobile application or deploy ios mobile applications purchased in bulk through the Apple Volume Purchase Plan. (You cannot

More information

Configuring. SuccessFactors. Chapter 67

Configuring. SuccessFactors. Chapter 67 Chapter 67 Configuring SuccessFactors The following is an overview of the steps required to configure the SuccessFactors Enterprise Edition Web application for single sign-on (SSO) via SAML. SuccessFactors

More information

Configuring Single Sign-On from the VMware Identity Manager Service to Office 365

Configuring Single Sign-On from the VMware Identity Manager Service to Office 365 Configuring Single Sign-On from the VMware Identity Manager Service to Office 365 VMware Identity Manager JULY 2015 V1 Table of Contents Overview... 2 Passive and Active Authentication Profiles... 2 Adding

More information

WatchDox Administrator's Guide. Application Version 3.7.5

WatchDox Administrator's Guide. Application Version 3.7.5 Application Version 3.7.5 Confidentiality This document contains confidential material that is proprietary WatchDox. The information and ideas herein may not be disclosed to any unauthorized individuals

More information

LiteCommerce Authorize.Net Module. Version 2.4

LiteCommerce Authorize.Net Module. Version 2.4 LiteCommerce Authorize.Net Module Version 2.4 Reference Manual LiteCommerce Authorize.Net Module Reference Manual I Table of Contents Introduction...1 1....2 Administrator Zone...3 1.1 Installing the Module...4

More information

Enhanced Login Security Frequently Asked Questions

Enhanced Login Security Frequently Asked Questions Enhanced Login Security Frequently Asked Questions Below are Frequently Asked Questions to assist you and you can also contact Customer Service at 903-657-8525 or 800-962-1610. Q: What is Enhanced Login

More information

INTEGRATION GUIDE. DIGIPASS Authentication for VMware Horizon Workspace

INTEGRATION GUIDE. DIGIPASS Authentication for VMware Horizon Workspace INTEGRATION GUIDE DIGIPASS Authentication for VMware Horizon Workspace Disclaimer Disclaimer of Warranties and Limitation of Liabilities All information contained in this document is provided 'as is';

More information

Patient Portal. Setting up the portal

Patient Portal. Setting up the portal Patient Portal The Amazing Charts Patient Portal empowers providers to communicate directly with patients using a HIPAA secure environment. Providers can send laboratory and radiology results to a patient,

More information

Charter Business Phone. Online Control Panel Getting Started Guide. Document Version 1.0

Charter Business Phone. Online Control Panel Getting Started Guide. Document Version 1.0 Charter Business Phone Online Control Panel Getting Started Guide Document Version 1.0 Table of Contents 1 About This Guide...4 2 Overview...5 2.1 Online Control Panel and Call Manager... 5 3 Manual and

More information

Copyright Pivotal Software Inc, 2013-2015 1 of 10

Copyright Pivotal Software Inc, 2013-2015 1 of 10 Table of Contents Table of Contents Getting Started with Pivotal Single Sign-On Adding Users to a Single Sign-On Service Plan Administering Pivotal Single Sign-On Choosing an Application Type 1 2 5 7 10

More information

Configuration Guide - OneDesk to SalesForce Connector

Configuration Guide - OneDesk to SalesForce Connector Configuration Guide - OneDesk to SalesForce Connector Introduction The OneDesk to SalesForce Connector allows users to capture customer feedback and issues in OneDesk without leaving their familiar SalesForce

More information

Understanding PowerSchool Parent Portal with Single Sign-On

Understanding PowerSchool Parent Portal with Single Sign-On nderstanding PowerSchool Parent Portal with Single Sign-On The Power of the application comes from understanding what it can do and how it can help you participate in your child s education. Introduction

More information

OneLogin Integration User Guide

OneLogin Integration User Guide OneLogin Integration User Guide Table of Contents OneLogin Account Setup... 2 Create Account with OneLogin... 2 Setup Application with OneLogin... 2 Setup Required in OneLogin: SSO and AD Connector...

More information

Cloud Services. Lync. IM/ Web Conferencing Admin Quick Start Guide

Cloud Services. Lync. IM/ Web Conferencing Admin Quick Start Guide Cloud Services Lync IM/ Web Conferencing Admin Quick Start Guide 10/14/2014 ACTIVATION LETTER An activation letter will be sent to the email account of your administrator contact. Please look for the following

More information

Active Directory Integration for Greentree

Active Directory Integration for Greentree App Number: 010044 Active Directory Integration for Greentree Last Updated 14 th February 2013 Powered by: AppsForGreentree.com 2013 1 Table of Contents Features... 3 Options... 3 Important Notes... 3

More information

Liferay Portal 4.0 - User Guide. Joseph Shum Alexander Chow

Liferay Portal 4.0 - User Guide. Joseph Shum Alexander Chow Liferay Portal 4.0 - User Guide Joseph Shum Alexander Chow Liferay Portal 4.0 - User Guide Joseph Shum Alexander Chow Table of Contents Preface... viii User Administration... 1 Overview... 1 Administration

More information

Totally Internet Based Software. User Entry. Strategy Systems, Inc. PO Box 2136 Rogers, AR 72757 (479) 271-7400

Totally Internet Based Software. User Entry. Strategy Systems, Inc. PO Box 2136 Rogers, AR 72757 (479) 271-7400 Totally Internet Based Software User Entry Strategy Systems, Inc. PO Box 2136 Rogers, AR 72757 (479) 271-7400 Adding Users... 1 User Information Tab... 1 Operations Tab... 2 Accounting Tab... 2 Display

More information

Partner Portal User Procedures

Partner Portal User Procedures Partner Portal User Procedures The help topics below are included in this document: Overview Self-Registration (First Time Users) Enrolling in an Application Accessing an Application (Once Enrolled) Signing

More information

User Management Tool 1.5

User Management Tool 1.5 User Management Tool 1.5 2014-12-08 23:32:23 UTC 2014 Citrix Systems, Inc. All rights reserved. Terms of Use Trademarks Privacy Statement Contents User Management Tool 1.5... 3 ShareFile User Management

More information

Your Mission: Use F-Response Cloud Connector to access Google Apps for Business Drive Cloud Storage

Your Mission: Use F-Response Cloud Connector to access Google Apps for Business Drive Cloud Storage Your Mission: Use F-Response Cloud Connector to access Google Apps for Business Drive Cloud Storage Note: This guide assumes you have installed F-Response Consultant, Consultant + Covert, or Enterprise,

More information

PassKey Manager. Schoolwires Centricity

PassKey Manager. Schoolwires Centricity Schoolwires Centricity Table of Contents Introduction... 1 What Provides... 1 What Does Not Provide... 1 Definitions for... 1 Manage PassKeys in Site Manager... 2 Access... 2 Create PassKeys... 2 Create

More information

SAP NetWeaver Fiori. For more information, see "Creating and enabling a trusted provider for Centrify" on page 108-10.

SAP NetWeaver Fiori. For more information, see Creating and enabling a trusted provider for Centrify on page 108-10. Chapter 108 Configuring SAP NetWeaver Fiori The following is an overview of the steps required to configure the SAP NetWeaver Fiori Web application for single sign-on (SSO) via SAML. SAP NetWeaver Fiori

More information

ADMINISTRATOR GUIDE Call Queuing Administrator Guide V 2.0. 8x8 Call Queuing. Administrator Guide. Version 2.0 February 2011

ADMINISTRATOR GUIDE Call Queuing Administrator Guide V 2.0. 8x8 Call Queuing. Administrator Guide. Version 2.0 February 2011 8x8 Call Queuing Administrator Guide Version 2.0 February 2011 Table of Contents Introduction...3 How an 8x8 Call Queue Works...4 Example: Primary and Secondary Queue Extension Group...4 Getting Started...5

More information

BT Cloud Voice. Call Forward Selective. What is it? How do I set up a rule?

BT Cloud Voice. Call Forward Selective. What is it? How do I set up a rule? BT Cloud Voice Call Forward Selective What is it? Call Forward Selective lets you apply rules to how calls are handled so any incoming call matching the criteria you ve set will be forwarded to your chosen

More information

4cast Server Specification and Installation

4cast Server Specification and Installation 4cast Server Specification and Installation Version 2015.00 10 November 2014 Innovative Solutions for Education Management www.drakelane.co.uk System requirements Item Minimum Recommended Operating system

More information

INTRODUCTION TO THE PROJECT TRACKING WEB APPLICATION

INTRODUCTION TO THE PROJECT TRACKING WEB APPLICATION INTRODUCTION This document shows a Local Department Administrator for how to set up projects and assigned employees within the web application. The web application works in conjunction with HCM and CalTime

More information

Google Integration Instructions

Google Integration Instructions SAFARI Montage Google Integration Instructions SAFARI Montage now offers Interoperability Support Services subscribers a powerful new integration option that links SAFARI Montage directly with Google,

More information

Setting Up Jive for SharePoint Online and Office 365. Introduction 2

Setting Up Jive for SharePoint Online and Office 365. Introduction 2 Setting Up Jive for SharePoint Online and Office 365 Introduction 2 Introduction 3 Contents 4 Contents Setting Up Jive for SharePoint Online and Office 365...5 Jive for SharePoint Online System Requirements...5

More information

Introduction to Google Apps for Business Integration

Introduction to Google Apps for Business Integration Introduction to Google Apps for Business Integration Overview Providing employees with mobile email access can introduce a number of security concerns not addressed by most standard email security infrastructures.

More information

rat Comodo One Software Version 1.0 Administrator Guide Guide Version 1.0.071315 Comodo Security Solutions 1255 Broad Street Clifton, NJ 07013

rat Comodo One Software Version 1.0 Administrator Guide Guide Version 1.0.071315 Comodo Security Solutions 1255 Broad Street Clifton, NJ 07013 rat Comodo One Software Version 1.0 Administrator Guide Guide Version 1.0.071315 Comodo Security Solutions 1255 Broad Street Clifton, NJ 07013 Table of Contents 1 Introduction to Comodo One... 3 2 Signing

More information

User Guide. Voice Services Self Care Portal. Logging In. Welcome to the Self Care Portal

User Guide. Voice Services Self Care Portal. Logging In. Welcome to the Self Care Portal Logging In 1. From your Internet browser, enter the following URL: http://selfcare.ucc.ny.gov 2. Choose End User Self Care. 3. Enter your username and password: a. Username: Enter your LDAP user ID. (same

More information

How to Configure Auto Attendants

How to Configure Auto Attendants How to Configure Auto Attendants An Auto Attendant is an automated attendant or receptionist that answers the main company phone number; and provides a personalized greeting and menu options to callers.

More information

Work with PassKey Manager

Work with PassKey Manager Work with PassKey Manager Trademark Notice Blackboard, the Blackboard logos, and the unique trade dress of Blackboard are the trademarks, service marks, trade dress and logos of Blackboard, Inc. All other

More information

Perform this procedure when you need to add a recurring payment option, or when you need to change or withdraw it.

Perform this procedure when you need to add a recurring payment option, or when you need to change or withdraw it. Purpose Use this procedure to add, change, or remove recurring payments. Trigger Perform this procedure when you need to add a recurring payment option, or when you need to change or withdraw it. Prerequisites

More information

Your Archiving Service

Your Archiving Service It s as simple as 1, 2, 3 This email archiving setup guide provides you with easy to follow instructions on how to setup your new archiving service as well as how to create archiving users and assign archiving

More information

SecureAnywhereTM Web Security Service

SecureAnywhereTM Web Security Service SecureAnywhereTM Web Security Service This document provides a general overview of the Webroot SecureAnywhere Web Security Service Partner Management Portal. Webroot Partners such as Managed Service Providers

More information

Windows 7 Hula POS Server Installation Guide

Windows 7 Hula POS Server Installation Guide Windows 7 Hula POS Server Installation Guide Step-by-step instructions for installing the Hula POS Server on a PC running Microsoft Windows 7 1 Table of Contents Introduction... 3 Getting Started... 3

More information

Completing Online Course Evaluations CoursEval is a web based evaluation tool that will allow students to view and complete course evaluations online and all in one place. This software is a great way

More information

Single Sign-On Administrator s Guide

Single Sign-On Administrator s Guide Single Sign-On Administrator s Guide Released 11/22/2013 About this Guide This guide is designed for the people who handle software administrative duties for their agency or organization, and have the

More information

Module - Facebook PS Connect

Module - Facebook PS Connect Module - Facebook PS Connect Operation Date : October 10 th, 2013 Business Tech Installation & Customization Service If you need assistance, we can provide you a full installation and customization service

More information

Consumer Preferences Profile (CPP) GUI User Manual

Consumer Preferences Profile (CPP) GUI User Manual Consumer Preferences Profile (CPP) GUI User Manual Version 3.0 CONNECT Release 3.2 10 June 2011 REVISION HISTORY REVISION DATE DESCRIPTION 1.0 29 September 2009 Initial Release 2.0 05 January 2010 Updated

More information

Device Enrollment Guide

Device Enrollment Guide TechReady Are you ready to implement IT solutions? Device Enrollment Guide Mobile Device Management with Enterprise Mobility Suite Created for: TechReady 7 iunie 2016 Version 0.3 Created by: Adrian Stoian

More information

Office 365 deployment checklists

Office 365 deployment checklists Chapter 128 Office 365 deployment checklists This document provides some checklists to help you make sure that you install and configure your Office 365 deployment correctly and with a minimum of issues.

More information

DocuSign Connect for Salesforce Guide

DocuSign Connect for Salesforce Guide Information Guide 1 DocuSign Connect for Salesforce Guide 1 Copyright 2003-2013 DocuSign, Inc. All rights reserved. For information about DocuSign trademarks, copyrights and patents refer to the DocuSign

More information

File Storage. This is a manual that contains pertinent information about your File Storage space at SLC.

File Storage. This is a manual that contains pertinent information about your File Storage space at SLC. File Storage This is a manual that contains pertinent information about your File Storage space at SLC. About All students at SLC are provided with an allotment of secure storage space to save and store

More information

Centrify Identity Service and Mac - Online Training

Centrify Identity Service and Mac - Online Training C E N T R I F Y D A T A S H E E T M A R C H 2015 Centrify Identity Service and Mac - Online Training Overview This course is designed for administrators of the Centrify User Suite and mobile devices. At

More information

System Monitoring and Reporting

System Monitoring and Reporting This chapter contains the following sections: Dashboard, page 1 Summary, page 2 Inventory Management, page 3 Resource Pools, page 4 Clusters, page 4 Images, page 4 Host Nodes, page 6 Virtual Machines (VMs),

More information

Configuring. Moodle. Chapter 82

Configuring. Moodle. Chapter 82 Chapter 82 Configuring Moodle The following is an overview of the steps required to configure the Moodle Web application for single sign-on (SSO) via SAML. Moodle offers SP-initiated SAML SSO only. 1 Prepare

More information

Amazon S3 Cloud Backup Solution Contents

Amazon S3 Cloud Backup Solution Contents Contents 1. Overview... 2 2. Preparation... 2 2-1. Register an AWS account... 2 2-2. Thecus NAS F/W 2.03.01 (Thecus OS 5.0)... 2 3. Backup NAS data to the Amazon S3 cloud... 2 3-1. The Backup Menu... 2

More information