Microsoft Lync 2010 Help Sheet Please read ALL these instructions carefully!

Transcription

1 Microsoft Lync 2010 Help Sheet Please read ALL these instructions carefully! When invited to an online meeting through Lync, the meeting invitation will look something like this: Simply click on the Join online meeting link to connect to the meeting (or copy and paste the link below that into your browser). Then the following options should appear on your screen:

2 There are 2 options for connecting to the online meeting. 1 st option: Select Join meeting using your web browser for the easiest option for connecting to the meeting. Note this option does not require you to download any software to your machine, but has limited capabilities. Note: If you select this option for connecting to the meeting, you will only have the option of calling-in for the meeting via phone. The conference call-in phone number and conference ID are provided in the meeting invitation. Often there will be a unique conference ID for each meeting. Also, please note that sometimes you may have to call in several times before you can connect to the meeting. Please be persistent and ensure you are using the correct conference ID for the meeting and you are entering it correctly when calling-in. Also, when calling from a landline, BE SURE TO PRESS THE NUMBERS SLOWLY, as this system works off of the tones that the numbers make. Please note: If you are using this system for an ASQ Houston Online Professional Development Meeting, attendees are kindly asked not to ask questions verbally during the meeting. Instead, please use the instant message feature to type your questions and the meeting moderator will pose the questions to the presenter.

3 Once you select Join meeting using your web browser, you should see something like the following: Then, select Join as a guest.

4 Then, enter your name and select Join Meeting. Note: If you are using this system of an ASQ Houston Online Professional Development Meeting, you MUST enter your ASQ Member ID and then your full name as it appears on your membership so that we can easily identify you and give you RUs for attending this meeting. Then, you should receive the following confirmation. Select OK.

5 Once connected as a guest to the online meeting, you may have to wait in the virtual lobby to be admitted to the online meeting, and then your interface with the meeting should look something like this: You will always have the option to IM (instant message) within the meeting at the bottom of the screen. Also, if you click Phone, it will show you the information about how to call-in for the audio portion of the meeting.

6 The Share menu allows you to select what you would like to share (note that this is only avaialbe if you are given presenter privilages during the meeting it also requires a plug-in to be installed on your machine, which may be a problem if you don t have administrative rights to your machine). During the meeting, you will see the full stage where presenters can share materials with attendees. Click the icon in the bottom right, if you want to enlarge the stage to fill your entire screen. When you call-in on the phone for the audio portion of the meeting, it will be displayed as shown below. Pleae note: The meeting organizer/leader/host will see you full phone number.

7 2 nd option: Select Download and install Lync Attendee. This option requires that you have administrative privileges to install things on your machine and has more capabilities to manage your audio/video inputs through your machine. Note: You must use this option if you would like to connect audio for the meeting via a headset microphone (preferred) already installed on your machine (instead of calling-in on the phone) or use a webcam for video during the meeting. Once connected as a guest to the online meeting, you may have to wait in the virtual lobby to be admitted to the online meeting, and then your interface with the meeting should look something like this: As I said before, this option for connecting to an online meeting has more capabilities to manage your audio/video inputs through your machine than the 1 st option. The red arrows added to the picture above indicate that you can control your audio settings (series of 4 small icons) and video inputs (drop

8 down menu). Best practices for online meetings is to keep your microphone muted when you are not speaking (and the organizer/leader/host can automatically mute and/or unmute the audience). Please note: If you are using this system for an ASQ Houston Online Professional Development Meeting, attendees are kindly asked not to ask questions verbally during the meeting. Instead, please use the instant message feature to type your questions and the meeting moderator will pose the questions to the presenter. Note: It is likely that initially your microphone will be muted (pointed out by the left red arrow in the last picture below), so you will have to click on the microphone icon to unmute your microphone when you would like to speak during the online meeting. Your audio inputs can be conrolled by clicking on the drop down menu next to the icon pointed out by the right red arrow indicated below. Select the device you would like to use to support your audio from the list provided. Note: Audio through your computer works best if you use a headset microphone that is installed on your machine before you connect to the online meeting. Note: At a minimum, a very strong and reliable wireless internet connection is needed to support audio through your computer for an online meeting. A hard-wired internet connection is recommended to support video for an online meeting. Mac Users: Please use the Lync Web App This is the link from Microsoft with picture instructions on how to connect and includes audio setup and screen sharing: