LEADING WITHOUT FEAR: OVERCOME BEHAVIOURAL BLINDSPOTS AND TRANSFORM YOUR ORGANIZATION

Transcription

1 LEADING WITHOUT FEAR: OVERCOME BEHAVIOURAL BLINDSPOTS AND TRANSFORM YOUR ORGANIZATION

2 Terry Fearon Senior Executive/Leadership Coach Leadership Management International (Canada)

3 TRENDS IN HUMAN CAPITAL DEVELOPMENT IN Manage Change Effectively Within Your Organization. 2. Better Understand Your Present and Future Talent Needs. 3. Work to Close Critical Skill & Leadership Gaps. 4. Leaders Overcome Behavioural Blind Spots and Transform Their Organizations.

4 YOUR FAVOURITE BOSS EVER! 1. Close your eyes for one minute. 2. Picture the best boss you ever had or a leader that you admire. 3. List 3 qualities or characteristics that made them a good leader in your eyes.

5 BEHAVIOUR DRIVES RESULTS!!!

6 BEHAVIOUR DRIVES RESULTS Business results are in direct proportion to how people work together. When leaders are not aligned and employees are not engaged, even the most brilliant business strategy will not succeed. How people behave and relate to the organization, coworkers, and leaders determines what is achieved. Unproductive behavior takes up your time, frustrates everyone in its path, and prevents the company from achieving its goals. Source: LORETTA MALANDRO, Ph.D. FEARLESS LEADERSHIP

7 High performers are up To 300% more productive than low performers. War For Talent McKinsey & Co

8 Source: HRVoice.org 2013

9 The single biggest influence on employee commitment and performance, according to a sweeping study of more than 25,000 workers is the leadership behavior of their managers. Michael Leimbach Wilson Learning Americas

10 Confidence in leaders and managers particularly their competence and support is low, especially in terms of the interpersonal or relational (vs. operational) aspects of their roles. Employees appear hungry for an emotional connection to their management teams that they feel is conspicuously absent right now. TOWERS*WATSON 2010 Global Workforce Study

11 BEHAVIOUR DRIVES RESULTS!!!

12 10 BEHAVIOURAL BLINDSPOTS THAT DERAIL LEADERS In cars, we have blind spots where we can t see what is going on around us. The larger those blind spots are, the more dangerous we are. We can have blind spots in our life and work as well things and behaviours that we do that we don t understand or appreciate the impact that they have on others and in ourselves. In her book, Fearless Leadership, Loretta Malandro, Ph.D., identifies 10 behavioural blind spots that can derail leaders.

13 10 BLINDSPOTS THAT DERAIL LEADERS 1. Going it alone. 2. Being insensitive of your behavior on others. 3. Having an I know attitude. 4. Avoiding the difficult conversations. 5. Blaming others or circumstances. 6. Treating commitments casually. 7. Conspiring against others. 8. Withholding emotional commitment. 9. Not taking a stand. 10. Tolerating good enough Loretta Malandro, Ph.D. Fearless Leadership

14 100 PERFORMANCE Reactive Thinkers Are resistant to change Find it difficult to choose & decide Feel they have no control of environment Suffer excessive inner stress Do things right vs. do the right things 0 Reactive Thinkers THOUGHT STYLE EXTREMES Proactive Thinkers

15 100 PERFORMANCE Proactive Thinkers Are can do oriented Take responsibility for their actions Think in terms of new possibilities Are current & future orientated Focus on the results they want Learn to grow from their mistakes 0 Reactive Thinkers THOUGHT STYLE EXTREMES Proactive Thinkers

16 BEHAVIOUR and ATTITUDE Almost everything we do is done from HABIT. We learn to do things: early habits now automatic & reflexive. We talk about habits as being bad majority of habits are good and productive. First you make your habits; then your habits make you. HOW ARE HABITS FORMED & HOW CAN THEY BE CHANGED?

17 LMI HOW DO YOU GET TO THINK THE WAY YOU DO? SUCCESS RESULTS BEHAVIOUR ATTITUDES NEW IDEAS & CONCEPTS CONDITIONING SPACED REPETITION

18 SPACED REPETITION The Learning Technique Which Turns New Ideas Into Automatic Action. 62% of all ideas are accepted only after they have been presented the Sixth time. e.g. In Advertising

19 No Spaced Repetition Here s what happens to an idea without spaced repetition: GIVE IT TO 100 PEOPLE After 1 day, 25 have forgotten it After 2 days, 50 have forgotten it After 4 days, 85 have forgotten it After 16 days, 98 have forgotten it William J. Tobin, Nationally known author and sales consultant

20 MENTAL CONDITIONING AFFECTS THE WAY WE ACT

21 LEARNED BEHAVIOR AND LIMITATIONS While young and weak, an elephant is tied by a heavy chain to an immovable iron stake. No matter how hard he tries, he cannot break the chain. Then no matter how large and strong the elephant becomes, he continues to believe he cannot move as long as he can see the stake on the ground beside him

22 People and Behaviour If you do what you have always done, you will get what you have always gotten. You can pull up those stakes and break the chains of self-imposed limitations You can make new habits, affect behavior and get better results.

23 POSITIVE, SUSTAINABLE CHANGE AND MEASURABLE RESULTS WITH THE LMI PROCESS [CALL or Evaluate personal attitudes & make productive behavioural changes Increase productivity through controlling priorities Communicate more effectively Minimize stress by managing through goals Deal with interruptions Become a better team player and leader Develop a written and specific plan of action for success