Increase Your Agency s Productivity & Security with Internal Threat Prevention

Transcription

1 Increase Your Agency s Productivity & Security with Internal Threat Prevention Presenter: Tim Woodcock President, CEO of Courtesy Computers, Inc. Co-presenter: Awareness Technologies Ron Penna, co-founder, Chief Strategy Officer

2 About Courtesy Computers Managed IT Services Provider (MSP) Goal: Increase productivity, security, and the agency s bottom line, through proactive IT solutions and managed services. We take on the day-to-day job of delivering IT to your staff: IT consulting 24/7 network management Help desk Backup and disaster recovery Security Provisioning Software maintenance Training Hosted VoIP phone services 2

3 Technology Partner: Awareness Technologies HQ in Los Angeles, and offices in Denver and Westport CT Founded in 2002 Patented SaaS technology (InterGuard) used by government and law enforcement agencies, financial service companies, banks, hospitals, schools, and more Over 250,000 Total Users Over 10,000 SMB to enterprise customers in all vertical markets across the globe

4 Testimonial InterGuard has helped FAIA not only manage where staff can access the Internet, it also gives us peace of mind about accidental access to malware or suspicious sites that the users may be unaware of! Any business that has multiple users on the Internet should use this tool or face the consequences! Paul R. Peeples, AAI, AIT, CPIM Vice President and Chief Information Officer Florida Association of Insurance Agents

5 Agenda Internal Threats What are they & how do they effect the agency? Protecting the agency from Internal Threats Implement and enforce a Strong Security Policy Implement Internal Threat Monitoring Tools InterGuard Demonstration Q&A 5

6 Internal Threats Internal Threats? Employee malicious intent Lack of concern or employee awareness Copying of company information to external devices Personal web-browsing and online shopping IM, social networking and personal s Downloading of unlawful or unauthorized material Download music and videos, streaming, online gaming, etc. 6

7 How internal threats effect the agency How do internal threats effect the agency? Lost Productivity Lost Profits Degradation to total loss of Internet Bandwidth Risk of theft, exposure or loss of private information Audits, lawsuits and/or fines Discredited within the community & your customer base Black Listed 7

8 Measuring the Cost of Lost Productivity Average employee wage = $20/hour Average agency burdening rate = $36.70/hr $56.79/hr lost hours avg hrly total Agency Lost Productivity /day/ee rate EEs day month year 2 $ $800 $16,666 $200,000 The most recent Department of Labor statistics state that the average cost of employing an American worker is $20 per hour. ($20/hr x 120 minutes x 250 work days per year = $10,000 per employee) 8

9 IIABA / ACT IIABA Best Practices - 9

10 Measuring the Cost of Lost Productivity Average agency: 250 workdays per year Average employee wage = $20/hour Average agency burden rate = $35.29 $54.61 /hr Agency Lost Productivity Agency Avg Ave EE avg hrly hrs lost Lost $ Revenue EEs annual comp wage EE/day EE/day day month year Under $1.25M 6.2 $ 73, $ $ $ $ 9, $ 109, $1.25M to $2.5M 12.9 $ 87, $ $ $ 1, $ 22, $ 271, $2.5M to $5M 24.0 $ 97, $ $ $ 2, $ 46, $ 561, $5M to $10M 45.3 $ 107, $ $ $ 4, $ 97, $ 1,169, $10M to $25M 88.3 $ 113, $ $ $ 9, $ 200, $ 2,409, Over $25M $ 113, $ $ $ 33, $ 698, $ 8,382, Burden Rate: Indirect costs associated with employees, over and above gross compensation or payroll costs. Typical costs associated with the burden rate include payroll taxes, worker's compensation and health insurance, paid time off, training and travel expenses, vacation and sick leave, pension contributions and other benefits. The burden rate provides a truer picture of total labor costs than payroll costs alone. 10

11 Implement and Execute a Strong Security Plan Design & Implement a strong Agency Security Plan ACT Prototype Agency Information Security Plan ( Enforce and Amend your plan (specific to agency) Audit and review annually 11

12 Internal Threat Monitoring Take control of your workplace Increase employee productivity & data security Web Content Filtering Employee Monitoring Data Loss Prevention (DLP) Laptop Recovery 12

13 Total Visibility and Control What is? 1. A complete internal threat prevention platform Web Filtering Data Loss Prevention 2. Simple SaaS Solution Fast download to try, easy to buy No hardware required Employee Monitoring Laptop Recovery 3. End-Point Architecture (next gen technology) Works everywhere (unmatched control) Sees everything (unmatched visibility) Competition 1. Single Point Solutions Multiple Vendors Multiple User Interfaces 2. Complex Network Trials/Installs + Hardware Required 3. Works only on network and can only capture specified traffic

14 InterGuard Users

15 Testimonial Total Visibility and Control

16 Complete Internal Threat Platform Security Viruses Hackers Company Network External Threats Spam Malware 16

17 Complete Internal Threat Platform Security Viruses Hackers Company Network Advent of UTM Spam Malware

18 Complete Internal Threat Platform Security 2010 and Beyond Viruses Hackers Laptop Theft/Loss Confidential Data Company Network Employee Productivity Internal threats are for more damaging Employee Errors & Regulatory Failures Spam Malware

19 LAPTOP RECOVERY Complete Internal Threat Platform Security 2010 and Beyond Viruses DLP Hackers Confidential Data Laptop Theft/Loss Company Network Employee Errors & Regulatory Failures Employee Productivity WEB FILTERING Single Point InterGuard Solutions Spam EMPLOYEE MONITORING Malware

20 Simple, Complete SaaS Solution Internet Each Easily workstation download and is now install protected agents on each workstation ATI Data Center Employees On the Road Customer Site Remote Employees Customer Firewall

21 Simple, Complete SaaS Solution Internet ATI Data Center Agents upload data over SSL connections as they are connected to the internet Reporting Dashboard Employees On the Road Remote Employees Customer Site Customer Firewall

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23 CourtesyCare Advantage Free 7 Day Live Evaluation Courtesy Computers Online Demo Site USERNAME: managedit PW: manageditdemo No Hosting Fees Monthly or pre-paid annual subscriptions Purchase only what you need 23 Tim Woodcock President of Courtesy Computers twoodcock@courtesycomputers.com Direct:

24 Help Desk IT Security IT Consulting Cloud Services Disaster Prevention Offsite Data Recovery 24/7 Managed IT Services Hosted VoIP Phone Services Server Workstation Virtualization