SGB II. Unemployment Benefit II / Social Assistance INTEGRATION INT EMPLOYMENT. englische Übersetzung. Basic Security Benefits for Jobseekers

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1 Brochure englische Übersetzung Unemployment Benefit II / Social Assistance Basic Security Benefits for Jobseekers SGB II O INTEGRATION INT EMPLOYMENT Agentur für Arbeit

2 Foreword Foreword This brochure explains the most important aspects of your search for employment, discusses the cooperation with your integration specialist, presents the benefits for integration into employment and shows you what you must observe and carry out if you apply, or have applied, for benefits. You will also find a great deal of information on the subject of applying for a job. In addition, there are explanations on what you can expect at the first advisory interview, and you will find information on the integration agreement, so-called profiling and the various possibilities for support. You will find more information on the subject of SGB II in the» brochure Unemployment Benefit II / Social Assistance Basic Security Benefits for Jobseekers SGB II General Part. Your Jobcenter has more detailed information. LINK You can also find information on the possibilities of support on the Internet at» The wording of the statutes and regulations that are referred to in the following chapters can be found at» You will find the latest information on services and benefits offered by the employment agency on the Internet as well at» 3

3 Contents Contents Foreword 3 List of abbreviations 6 Explanation of the symbols used 7 1 The Jobcenter your local contact partner Applying for basic security benefits for job-seekers The individual stations in the Jobcenter 10 2 The first contact with your integration specialist Who is my integration specialist? The first consultation with your integration specialist What will be discussed in your first advisory interview? Profiling The integration agreement as a timetable 15 3 Job-seeking Possibilities for looking for a job What work / vocational training is reasonable? 16 4 What happens after the first interview? 18 5 Your rights and obligations Registration requirements, availability and holidays Obligations to cooperate Sanctions 22 6 Additional services Assistance for people setting up their own businesses and self-employed persons The International Placement Service 23 4

4 Contents 6.3 Special services of the Federal Employment Agency The Medical Service (MS) The Occupational Psychology Service (OPS) The Technical Advisory Service (TAS) 25 7 What funding or supports are available? Promotion of integration into employment Placement budget Measures for activation and occupational integration Measures to promote further training Work opportunities Discretionary promotion Employment entry benefit on taking up employment subject to social security Promotion of people setting up their own businesses and self-employed persons Employment entry benefit on starting self-employment Further funding possibilities for the self-employed Promotion of employers Integration subsidy for employers Promotion of employment relationships 31 8 The application knowing the ropes! Tips for applications The cover letter your first work sample The application folder 33 9 Data protection Other brochures 35 5

5 List of abbreviations List of abbreviations cf. e.g. FEA i.e. MS OPS PCP SGB II TAS compare for example Federal Employment Agency that is Medical Service Occupational Psychology Service personal contact partner Social Code Book Two Technical Advisory Service 6

6 Explication de l utilisation des symboles Explanation of the symbols used PLEASE NOTE You must pay special attention to this information, in particular to avoid negative consequences for yourself. These sections are highlighted by an exclamation mark. SUMMARY This section compiles the most important information and is indicated by the = symbol. INFORMATION You will find additional useful information here. TIP This section contains tips that may be useful for you. LINK This section contains explanations on how to find information on the Internet. 7

7 1 The Jobcenter your local contact partner 1 The Jobcenter your local contact partner Social Code Book Two Basic Security for Jobseekers (SGB II) supports you with the following benefit types: Benefits for integration into employment and Benefits for covering subsistence costs (unemployment benefit II). Our aim is to ensure, together with you, that you will be able in future to earn a living for yourself and your dependents (other members in your benefits community) through your own resources and efforts. All persons who are in receipt of benefits must use every opportunity to reduce or end the need for help, in order to earn a living for themselves through their own resources and efforts. You can obtain benefits from the Jobcenter even if you are in gainful employment (dependent employment or self-employment) but your earnings are insufficient to ensure a living for you and your family. Unemployment is thus not a prerequisite for obtaining benefits. SUMMARY Benefits for basic support for jobseekers are financed from taxation and are paid temporarily to secure the minimum subsistence level. This is why all opportunities must be used to end or reduce the need for help. SGB II supports you with various benefits for integration into employment. The SGB II brochure and the brochure» What? How much? Who? SGB II provide you with comprehensive information on the range of these integration benefits. 8

8 1 The Jobcenter your local contact partner In addition, your integration specialist in your local Jobcenter can provide you with further advice and assistance. 1.1 Applying for basic security benefits for jobseekers Benefits in accordance with SGB II are provided on application only. It must be noted here that specific benefits must be applied for separately. Make your application in the Jobcenter in whose district you usually reside. It is important for a claim for benefits in accordance with SGB II that you submit your application in good time, because the principle is that benefits are not paid for the period before submission of an application. An exception is made for applications for benefits for covering subsistence costs, which have retroactive effect to the first day of the month in which the application is made. An application for benefits in accordance with SGB II (e.g. application for unemployment benefit II, job application costs, travel costs, etc.) can be made by telephone, in writing, in person or by . If you apply in person, open issues can be clarified directly, and this facilitates processing. You can obtain the necessary forms from your local Jobcenter. SUMMARY Benefits under SGB II are paid on application only. 9

9 1 The Jobcenter your local contact partner 1.2 The individual stations in the Jobcenter Reception Jobcenters have a customer service desk or a reception. It is here that you state your request. Many things can be settled here for example if you wish to submit documents or need any attachments / forms. If a lengthy matter has to be clarified, reception will refer you to the entrance area / the appropriate specialist area. PLEASE NOTE Please bring a valid identity card, passport with registration certificate or your passport with the current residence certificate whenever you come to the Jobcenter. Entrance area Our staff in the entrance area clarify lengthy matters with you or arrange appointments for you in the benefits processing, job placement or case management sections. You can usually obtain application forms here as well. Benefits processing section Staff in the benefits processing section take care of everything that is necessary for your subsistence, including the costs of accommodation and heating. Your application documents are processed conclusively and the amount of your benefit entitlement is calculated here. 10

10 1 The Jobcenter your local contact partner Job and training placement section Your personal contact partner (PCP) in the job and training placement section (referred to below as the integration specialist) endeavours to find you a job or a training place, an opportunity for additional earnings or further training. Where required in particular with school leavers they will contact the (local) employment agency s vocational guidance service. In principle, you are expected to make an effort yourself to find employment or to develop any existing employment you may have (e.g. changing your working hours from part-time to full-time in dependence on your personal circumstances). Employment-oriented case management Specially trained case managers advise, support and accompany you on your individual road to integration into employment even if your personal situation is difficult. They deal intensively with your concerns. They support you in recognising problem areas and in finding and realising suitable approaches to solutions in collaboration with you. In the process, people from your own social environment (family and friends) and local counselling institutions can be integrated as network partners. These include, for example: social counselling, family counselling, addiction counselling and debt counselling. 11

11 2 The first contact with your integration specialist 2 The first contact with your integration specialist 2.1 Who is my integration specialist? Your integration specialist is an employee of the job and / or training placement service in your Jobcenter whose main task it is to place you in employment or training above all in consideration of your individual chances on the labour market. They also help school-leavers and young persons who are looking for a vocational training place in the framework of choosing an occupation and a study course, or, if requested, set up a contact with the local occupational guidance office. Integration specialists advise you on social issues of your benefits community, take decisions on benefits for integration into employment, and can also provide you with legal advice on this. 2.2 The first consultation with your integration specialist In your first interview you will get to know the integration specialist who is responsible for you. They will support you in your search for a job or a training place, and, for example, advise you on looking for employment, writing applications or on funding possibilities. Information for persons seeking vocational training places: The Jobcenter can transfer vocational training placement to the occupational guidance office in the local employment office. If your Jobcenter does this, your integration specialist will inform you in the first interview, 12

12 2 The first contact with your integration specialist point out your rights and obligations, and agree appropriate steps with you in an integration agreement (cf.» Brochure SGB II Unemployment Benefit II / Social Assistance Basic Security Benefits for Jobseekers SGB II General Part Chapter 12.6 as well). The following points explain each step in the first advisory interview. 2.3 What will be discussed in your first advisory interview? First of all, the integration specialist will take a look at your occupational or school situation. They will examine your career up to now and discuss your education, your work experience and your occupational goals with you. One important function here is the joint determination of a target occupation. In this interview your integration specialist will also where possible make an immediate offer with regard to taking up employment or a training place. Please note that you must always accept reasonable employment or vocational training you can read more about this in» Chapter 3.2. For this reason, your first advisory interview will cover, among other things: your previous employment / educational background, your qualifications, your own ideas about how to find a job / a training place or to end your need for assistance in another way and your own previous efforts (looking for vacancies, applications, job interviews). Use the opportunity to participate intensively in this first interview in order to establish your strengths and resources for a successful search for work / a vocational 13

13 2 The first contact with your integration specialist training place together with your integration specialist right from the start. For this reason, please bring any existing application documents and proofs of qualification with you to the interview. Depending on the organisational form and the local situation, school students will be referred to the occupational guidance service in the employment agency for questions on the choice of occupation / study course and on the search for a vocational training place, or the service will be contacted. Your first advisory interview will also include so-called profiling. You will find more information on this in the next section. 2.4 Profiling In order to find a suitable offer for you it is important to know your occupational competences and personal strengths (e.g. flexibility, ability to work in a team and communication skills, resilience). In addition, you and your integration specialist will work out the need for action required to enable you to take up employment or a training place. Consequently, profiling means analysing your strengths and the need for action. Following this, your integration specialist agrees a realistic goal with you. Profiling therefore forms the basis for the joint work. It is important that you become aware of your competences and strengths - not only with regard to profiling! 14

14 2 The first contact with your integration specialist These questions may be able to help you in this context: What are my occupational competences? What can I do as well (e.g. as a result of a hobby)? Do I speak any languages? Have I attended further education? Where are my personal strengths? An assessment of personal strengths is often particularly difficult. You may be able to ask people around you for help. Ask your friends and family where they see your personal strengths. You should also think about the need for action, that is, things that prevent you from taking up employment / a vocational training place and try to develop solutions. It may be helpful to answer the following questions: Why were my previous efforts to find employment / a vocational training place unsuccessful? Where do I need help, or how can my integration specialist support me? 2.5 The integration agreement as a timetable In your integration agreement (a contract signed by both parties) your integration specialist summarises the jointly compiled integration plan and stipulates: the required steps their sequence the time frame and the target date for their completion. The integration agreement therefore is a guide for you and your integration specialist indicating the individual stages on the path to taking up employment or to the fastest possible end to your need for help. 15

15 3 Job-seeking Integration agreements are always concluded for six months. However, they can be amended at any time if changes occur during this time that impact the agreed integration plan. 3 Job-seeking 3.1 Possibilities for looking for a job There are different ways of looking for a new job. Some possibilities are listed below to support you: 16 job advertisements in newspapers, job exchanges on the Internet, (e.g.» business directories / Yellow Pages, private contacts, unsolicited applications, company noticeboards / bulletin boards, fairs/ labour market exchanges, temporary employment companies, private placement agencies, second jobs / mini jobs, internships / trial employment. Of course, your integration specialist will support you in your search, that is, they will look for suitable job offers together with you. 3.2 What work / vocational training is reasonable? As a benefits recipient who is capable of work, you are obliged to take up all work / vocational training that you are mentally, psychologically and physically able to carry out. There are exceptions to this, namely:

16 3 Job-seeking if carrying out the work would endanger the care of your child or your partner s child, if the child is under three years old (if the child is older, care is usually not regarded as endangered if it is ensured in a day care centre or by a childminder or in any other way), if your previous main work involved particular physical demands and the new work would make it much more difficult to carry out the previous work again in future, if care of dependants cannot be reconciled with working, and the care cannot be ensured in another way, or if proof of any other important reason can be shown (e.g. if you are still obliged to attend school). It is not an important reason to refuse work: if the work does not correspond to your previous job or vocational training, if the work can be regarded as inferior to your vocational training, if the place of work is further away than before, if the conditions of employment are more unfavourable than before, or if another employment has to be terminated for this (exception: the need for help can be ended in future with the previous employment). If wages are offered that are lower than the applicable wage rate or than the wages that are usual at the location, the work is only unreasonable if the lower wages are in breach of the law, the collective wage agreement applicable to your work or standards of public decency. In principle, your personal interests must always take second place to the interests of the general public, unless one of the exceptions referred to above is found. These principles apply analogously to participation in measures for integration into employment. 17

17 4 What happens after the first interview? Even if there is an exception in your case with regard to the reasonability of a job / vocational training place offer, it may be useful to try to eliminate the exceptional situation in the framework of your possibilities and, for example, to look for a child care place even if your child is still under three in order to take up employment before the end of the three-year period. It goes without saying that the particular situation of young people who are looking for a job or school-age adolescents and minors will be taken into account appropriately in this context. 4 What happens after the first interview? Do you have any questions on the subject of work? For example, do you have a job interview and do you have questions about this? Arrange an appointment with your integration specialist! You can do this in person in the entrance area of your Jobcenter or by phone in the comfort of your own home. In addition, your integration specialist will ask you to come in at regular intervals. This is usually done in writing. Along with the reason for the interview, the invitation to the next appointment also mentions the documents or certifications that you should bring to this advisory interview, where necessary. At each advisory interview, your integration specialist checks the steps set down in the integration agreement jointly with you: what has already been done, and what still has to be worked on? If necessary, changes or 18

18 5 Your rights and obligations adaptions to the joint strategy can be discussed together. This means that if anything in your situation has changed, please tell your integration specialist. Get involved actively and develop your own ideas as well. If necessary, a renewed written agreement on the next steps will be concluded at the end of the interview. To prepare yourself for a follow-up interview you should check what was last agreed in your own copy of the integration agreement. If necessary, persons seeking vocational training places and school-age adolescents looking for an occupation will also be supported by a careers adviser (see» Chapter 2 and 3 as well). 5 Your rights and obligations 5.1 Registration requirements, availability and holidays If you claim unemployment benefit II you are obliged to register at your Jobcenter in person and, where applicable, to attend a medical or psychological examination upon request. If necessary travel costs occur for this, the Jobcenter will reimburse them on application. These registration requirements also apply to you if a decision on your application has not been taken, and during appeal or social court proceedings. You will receive a written invitation to register. Together with the reason for the invitation, this contains information on the legal consequences. If you fail to appear 19

19 5 Your rights and obligations without a good reason (failure to register), your benefit entitlement will be reduced. You will find further information on this in the» Brochure Unemployment Benefit II / Social Assistance Basic Security Benefits for Jobseekers SGB II General Part Chapter 12. INFORMATION If you are unable to keep an appointment, please notify your Jobcenter immediately and state the reason. TIP You can have a text message sent to your mobile phone to remind you about an upcoming appointment in the Jobcenter. This makes it easier for you not to miss appointments in future. Please contact your Jobcenter if you are interested in this service. In principle, you must be available for your integration specialist in person and by post on every working day at the address you stated and be able to attend the Jobcenter daily. With the prior consent of your Jobcenter you can leave your place of residence for a total of three weeks per calendar year; this includes travel abroad as well (socalled absence). As a matter of principle, extensions are not possible. After returning to your place of residence you are obliged to report back to your Jobcenter without delay. 20

20 5 Your rights and obligations SUMMARY You require consent from your Jobcenter in advance to stay outside your place of residence (whether in Germany or abroad)! Absence without permission leads to loss of unemployment benefit II and possibly to a demand for reimbursement! 5.2 Obligations to cooperate All information must be complete, correct and consistent. It forms the basis for the decision on your application for benefits in accordance with SGB II. If evidence is required (e.g. documents, certificates), you must designate and submit it yourself. PLEASE NOTE Please notify your Jobcenter without delay of all changes to your personal and financial circumstances. This is necessary to establish the correct amount of your benefits and to prevent any overpayment / underpayment of benefits. Immediate notification is required in particular if: you take up employment (including self-employment or as an unpaid family worker), you intend to start vocational training or university studies shortly, as a person eligible for benefits and capable of work you are unable to work due to illness or are able to work again, 21

21 5 Your rights and obligations you are a foreigner and there are changes to your residence status, you apply for or receive pensions of any kind, in particular a disability pension, you want to change your address, the co-residents in your accommodation change, you marry, start co-habitation or enter into a civil partnership, or separate from your partner, there is a change to income or assets in the benefits community, you or your partner in the benefits community receive proceeds from assets (e.g. interest, dividends) or tax reimbursements, you divorce. For benefits communities with several persons: PLEASE NOTE Each member of the benefits community is obliged to comply with their own obligations to notify and cooperate. The representative of the benefits community must therefore ensure that the members of the benefits community are informed at all times about benefit law matters, the contents of the SGB II brochure and their obligations to cooperate. 5.3 Sanctions If you fail to comply with your obligations, the law provides for various consequences (sanctions). This is the case, for example, if you not make the agreed own efforts, or do not take up, do not continue or break off a job / vocational training or measure without good cau- 22

22 6 Additional services se. The benefit can then be reduced or cancelled in full. You can find detailed information on this in the» Brochure SGB II, Chapter Additional services 6.1 Assistance for people setting up their own businesses and self-employed persons If you want to become self-employed, or if you are in need of assistance in spite of your self-employment, many Jobcenters have dedicated integration specialists to help you. 6.2 The International Placement Service The International Placement Service (IPS) is responsible for the international advisory and placement business of the Federal Employment Agency. It has global cooperation partners and is a long-term partner of various networks in the EU labour market. TIP If you have questions on the subject of working abroad, talk to your integration specialist who will be pleased to set up a contact for you with the International Placement Service. 23

23 6 Additional services 6.3 Special services of the Federal Employment Agency Where required, the integration specialist can use various internal services for your placement process. There are three specialist services that can be called upon for advice in questions of health, occupational suitability or workplace design: the Medical Service (MS), the Occupational Psychology Service (OPS) and the Technical Advisory Service (TAS). The special questions that are to be clarified by these services are discussed in detail with you beforehand. The specialist services are introduced briefly below so that you get an idea of what they do The Medical Service (MS) The MS gives advice and opinions on all questions of health capability for the labour market. This can be done through an examination, or following a request of medical files from your attending physicians. The advice of the MS is mainly required to clarify, for example, whether you are still capable of carrying out your previous work, or whether health restrictions for taking up employment are to be taken into account The Occupational Psychology Service (OPS) The OPS is the contact partner for questions on occupational counselling and placement in suitable jobs or vocational training places. Both your concerns and the questions of the integration specialist are resolved with the help of examination and advisory services. 24

24 6 Additional services You can display your skills, knowledge and occupational interests in the framework of a psychological assessment. Psychological counselling helps you to work out your occupational goals or to find new occupational paths. With the help of services for determining competences you can discover your interdisciplinary strengths in many Jobcenters and show which potentials you have. This can involve, for example, different aspects of performance orientation or your social and communicative skills The Technical Advisory Service (TAS) The TAS advisers are the contact partners for technical and occupational science questions. For example, they advise individually and comprehensively on the barrier-free design of workplaces and vocational training places. 25

25 7 What funding or support is available? 7 What funding or support is available? 7.1 Promotion of integration into employment Your integration specialist supports you in taking up employment subject to social security (including vocational training in-company or within the educational system) or in developing your already existing employment on a timely basis. For this purpose various funding possibilities are available, which the integration specialist will customise to meet your requirements TIP As this brochure cannot discuss all benefits, the most frequently required services were selected and explained for you below. You can find additional information in the brochure» What? How much? Who? SGB II Placement budget The placement budget provides support on the initiation and taking up of employment subject to social security or vocational training in-company or within the educational system. The following list includes some of the available support: Application costs (e.g. for preparing and sending applications), Travel costs (e.g. to an interview or to a suitability assessment on the employer s premises), 26

26 7 What funding or support is available? Travel costs for commuting (for daily journeys to work on taking up employment), Travel costs for the start of work (when starting work elsewhere, travel costs for the first journey to the job location), Costs for separate households (if accommodated elsewhere two households), Relocation costs (relocation outside the daily commuting range as a result of taking up a job subject to social security), Tools (typical tools and, where applicable, work clothes, if not supplied by employer), Costs for certificates (e.g. health certificate for the food branch). PLEASE NOTE Benefits are paid on application. You must apply for them before the costs arise, e.g. before you travel to an interview Measures for activation and occupational integration Funding is available for your participation in measures that support occupational integration through accession to the training place and labour market, ascertaining, reducing or eliminating placement obstacles, placement in employment subject to social security, accession to self-employment, stabilising take up of employment. This means, for example, that you can take part in a measure that supports you in your integration efforts through job application training. Or you take part in a 27

27 7 What funding or support is available? measure for transfer of occupational knowledge with a sponsor (where applicable, including components with an employer to become acquainted with specific activities and occupations). Apart from this, your integration specialist can give you a so-called activation and placement voucher that entitles you to choose a training provider or a private job placement service Measures to promote further training Further training serves occupational further development and adjustment to new occupational challenges. Technical training or a first vocational qualification can be promoted, but also the subsequent acquisition of a lower secondary school leaving certificate, for example. You are eligible for assistance if the further training is necessary to integrate you in work if you are unemployed, to prevent threatened unemployment or if you do not have any vocational qualifications. You can receive a voucher or an offer for a training measure Work opportunities Work opportunities serve to restore/create and maintain employability. You can be assigned to a work opportunity if you cannot be placed in employment or training at present or receive training in a measure and if no other integration benefits come into question for you. You will receive suitable compensation for extra expenses during the work opportunity. The work to be carried out at sponsors must be supplementary and neutral in its effect on competition and in the public interest. 28

28 7 What funding or support is available? Discretionary promotion If you require further support beyond the general benefits of active employment promotion, you can receive individual benefits as so-called discretionary promotion Employment entry benefit on taking up employment subject to social security Employment entry benefit can be paid as an allowance on taking up employment subject to social security if the need for assistance can be ended in future with the earnings from the work that is started. However, you must have been previously unemployed and the employment entry benefit must be necessary for integration in the general labour market. 7.2 Promotion of people setting up their own businesses and self-employed persons Employment entry benefit on starting self-employment You can also receive employment entry benefit if you start full-time self-employment after being unemployed if your need for assistance can be ended in future with the earnings from self-employment. However, you must have been previously unemployed and the employment entry benefit must be necessary for integration in the general labour market Further funding possibilities for the self-employed To support a sustainable business foundation project or existing full-time self-employment you can receive an interest-free loan or a grant to acquire necessary material goods if your need for assistance can be reduced or ended in this way. 29

29 7 What funding or support is available? Another funding possibility for those in full-time self-employment is advice on, or provision of, knowledge and skills by suitable third parties if this is necessary for the continuance or a realignment of your self-employment and if your need for assistance can be reduced or ended in this way. 7.3 Promotion of employers There are various funding possibilities for employers as well if they want to recruit you for employment subject to social security Integration subsidy for employers Employers can receive an integration subsidy if they employ someone whose placement is made difficult because of personal circumstances. The subsidy can be provided in the amount of up to 50 per cent of the relevant remuneration and for up to twelve months. The exact amount and duration of the subsidy are based on the specific circumstances of each case. The Jobcenter can pay higher and longer-term integration subsidies if people are employed who have disabilities or severe disabilities. Employers must apply for an integration subsidy. They will receive a notification after a check by the Jobcenter. The Jobcenter will also inform you if payment of the subsidy is approved. 30

30 8 The application knowing the ropes! Promotion of employment relationships Employers can receive a wage subsidy for the promotion of employment relationships if they employ someone who is a long-term unemployed person and has particularly severe obstacles to placement that are found in the person of the claimant and if employment on the general labour market is probably not possible without this subsidy. In contrast to the integration subsidy, the future employee must take in a prior six-month activating phase in which intensified placement support with all the necessary integration benefits is provided. The maximum period of the subsidy for an eligible person is two years. 8 The application knowing the ropes! 8.1 Tips for applications A successful job search includes a successful application! Applying for a job means: advertising yourself. You should know what you can do and what you want. Only in this way can you convince others that you are exactly the right person for the job. The form and the content are important here. 31

31 8 The application knowing the ropes! 8.2 The cover letter your first work sample Your cover letter is judged first of all. Often, the first impression decides on the invitation to an interview. Convince the addressee of your letter that you are highly motivated to work in this company on the advertised job and that you are exactly the right person for this position. Arouse the curiosity of the personnel managers so that they want to get to know you in person. Take great care with contents and the formal composition of your cover letter and the other application documents. For example, your cover letter should show that you are familiar with the organisation to which you are sending your application, to demonstrate that you have obtained information about your potential employer. The CV your career / your educational background at a glance Together with the cover letter, this document is the most important part of your application. If you have aroused the interest of the personnel managers in the first place, and thus passed the first barrier, your CV is checked in a second step. It should make clear that your qualifications and experiences match the advertised vacancy. A CV should contain statements under the following headings: Personal information, Education and training, Career, Further training, where applicable, Special skills. 32

32 8 The application knowing the ropes! 8.3 The application folder Put all your application documents in an attractive application folder. APPLICATION TIPS It must be possible to remove pages for photocopying (don t staple them together). Certificates are attached as enclosures (copies only). Do not use single transparent covers for each page. Clip folders or plastic folders with transparent fronts are very suitable (check the information in the job advertisement). The colour of the folder depends on the branch (banking more subdued, advertising with slightly more colour). If you are uncertain regarding your application documents, your integration specialist will be pleased to help you. They can also help with compiling your documents or, if necessary, offer professional application training. 33

33 9 Data protection 9 Data protection The Social Code protects you against illegal use of your personal data. These may only be collected, processed or used if a legal regulation allows this or if you have given permission. If you have applied for benefits, only your necessary personal data will be recorded and stored in files or records. After conclusion of the benefits procedure they will be destroyed in accordance with the law and in compliance with specific deadlines. You may request information regarding data that are stored in manual or automated files or contained in records, correct the data, or in the cases stipulated by law have them blocked or deleted as well. The Jobcenter can use your personal data to the required extent to carry out other tasks under the Social Code. Your personal data will be disclosed to other bodies (e.g. to health insurance schemes, pension providers or other authorities) only in the extent that is permitted in the Social Code. The Jobcenter can also make use of private parties (providers) for the collection, compilation and use of your social data. In such cases, it is ensured that the commissioned third parties preserve confidentiality and can only access social data that are required in an individual case. SUMMARY The Jobcenter staff only record your data that is required for a decision on an application or your integration in employment. 34

34 10 Other brochures 10 Other brochures You can obtain other brochures in the Jobcenter. You will find offers from the occupational guidance office in» Brochure 11. LINK On the website of the Federal Employment Agency the brochures are set under the navigation:» Home > Publications > Brochures. Under» Translations you can find the selected brochures in various languages. 35

35 Publisher Federal Employment Agency Cash Benefits and Law Division Cash Benefits and Law SGB II January Made by GGP Media GmbH, Pößneck

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