HIPAA Privacy, Security, Enforcement, and Breach Notification Rules

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1 HIPAA Privacy, Security, Enforcement, and Breach Notification Rules Brought To You Today By: Garden City Plaza, Suite 500 Garden City, NY Jennifer@kirschenbaumesq.com Presented by: Jennifer Kirschenbaum, Esq.

2 Today s Agenda HIPAA Privacy, Security Rule and Breach Notification Rule Changes and NEW ENFORCEMENT EFFORTS

3 HIPAA Privacy The HIPAA Privacy Rule provides federal protections for personal health information held by covered entities and gives patients an array of rights with respect to that information. At the same time, the Privacy Rule is balanced so that it permits the disclosure of personal health information needed for patient care and other important purposes.

4 Security Rule Requires Covered entities and business associates to: (1) Ensure the confidentiality, integrity, and availability of all electronic protected health information the covered entity or business associate creates, receives, maintains, or transmits. (2) Protect against any reasonably anticipated threats or hazards to the security or integrity of such information. (3) Protect against any reasonably anticipated uses or disclosures of such information that are not permitted or required under subpart E of this part. (4) Ensure compliance with this subpart by its workforce. 45 CFR

5 HIPAA Privacy Definitions Uses and Disclosures. A Covered Entity may disclose Protected Health Information as follows: To the individual For treatment, payment or healthcare operations Pursuant to a valid authorization By agreement, as permitted Required to disclose: Requested by the individual by s or 528 To the Secretary to investigate compliance 45 CFR

6 NEW!!! Health care operations Health care operations means any of the following activities of the covered entity to the extent that the activities are related to covered functions: (1) Conducting quality assessment and improvement activities, including outcomes evaluation and development of clinical guidelines, provided that the obtaining of generalizable knowledge is not the primary purpose of any studies resulting from such activities; patient safety activities (as defined in 42 CFR 3.20); population-based activities relating to improving health or reducing health care costs, protocol development, case management and care coordination, contacting of health care providers and patients with information about treatment alternatives; and related functions that do not include treatment; 45 CFR

7 HIPAA Privacy Definitions Covered entity means: (1) A health plan. (2) A health care clearinghouse. (3) A health care provider who transmits any health information in electronic form. 45 CFR

8 HIPAA Privacy Definitions Individually identifiable health information is information that is a subset of health information, including demographic information collected from an individual, and: (1) Is created or received by a health care provider, health plan, employer, or health care clearinghouse; and (2) Relates to the past, present, or future physical or mental health or condition of an individual; the provision of health care to an individual; or the past, present, or future payment for the provision of health care to an individual; and (i) That identifies the individual; or (ii) With respect to which there is a reasonable basis to believe the information can be used to identify the individual. 45 CFR

9 HIPAA Privacy Definitions Protected health information means individually identifiable health information: (1) Except as provided in paragraph (2) of this definition, that is: (i) Transmitted by electronic media; (ii) Maintained in electronic media; or (iii) Transmitted or maintained in any other form or medium. 45 CFR POLL

10 NEW!!! Changes to PHI Protected health information excludes individually identifiable health information: In education records covered by the Family Educational Rights and Privacy Act, as amended, 20 U.S.C. 232g; In employment records held by a covered entity in its role as employer; and Regarding a person who has been deceased for more than 50 years.

11 NEW!!! Deceased Individual Permitted Disclosure when the individual is deceased. If the individual is deceased, a covered entity may disclose to a family member, or other persons identified in paragraph (b)(1) of this section who were involved in the individual's care or payment for health care prior to the individual's death, protected health information of the individual that is relevant to such person's involvement, unless doing so is inconsistent with any prior expressed preference of the individual that is known to the covered entity. 45 CFR

12 Minimum Necessary Standard When using or disclosing protected health information or when requesting protected health information from another covered entity or business associate (NEW!!!), a covered entity or business associate must make reasonable efforts to limit protected health information to the minimum necessary to accomplish the intended purpose of the use, disclosure, or request. Standard not required where: (i) disclosures to or requests by a health care provider for treatment; (ii) uses or disclosures made to the individual; (iii) uses or disclosures made pursuant to an authorization; (iv) disclosures made to the Secretary; (v) required by law; (vi) uses or disclosures required for compliance under HIPAA. 45 CFR

13 Changes to Business Associate New Rule: Business Associate means a person who creates, receives, maintains, or transmits PHI for claims processing or administration, data analysis, processing or administration, utilization review, quality assurance, patient safety activities, billing, benefit management, practice management, and repricing; or provides management, administrative, accreditation, or financial services where the provision of the service involves the disclosure of PHI Health Information Organization, E-Prescribing Gateway, or other data transmission with routine access (added to comply with Patient Safety and Quality Improvement Act of 2005 (PSQIA)) Subcontractor Excludes: Practice Employee Healthcare provider Covered Entity Government Agency A plan sponsor, with respect to disclosures by a group health plan (or by a health insurance issuer or HMO with respect to a group health plan) to the plan sponsor

14 Business Associate Uses and Disclosures Permitted uses and disclosures - A business associate may use or disclose protected health information only as permitted or required by its business associate contract or other arrangement pursuant to (e) or as required by law. Required uses and disclosures A business associate is required to disclose PHI when required by the Secretary, to the Covered Entity, individual, or individual's designee, as necessary to satisfy a covered entity's obligations with respect to an individual's request for an electronic copy of protected health information. 45 CFR

15 Business Associates Contracts Required Contract are required between a Covered Entity and a Business Associate documenting required assurances that the BA will appropriately safeguard the information. POLL 45 CFR

16 NEW!! - Liable for Acts of the Covered Entity or Business Associate Agent A covered entity is liable, in accordance with the Federal common law of agency, for a civil money penalty for a violation based on the act or omission of any agent of the covered entity, including a workforce member or business associate, acting within the scope of the agency. A business associate is liable, in accordance with the Federal common law of agency, for a civil money penalty for a violation based on the act or omission of any agent of the business associate, including a workforce member or subcontractor, acting within the scope of the agency. 45 CFR

17 NEW!!! Patient required E-PHI upon Request A covered entity must provide at patient access to their electronic PHI in the electronic form and format it is maintained, if requested, if readily producible, or, if not, in a readable electronic form and format as agreed to by the covered entity and the individual. 45 CFR

18 NEW!! Response time to request A covered entity must permit an individual to request access to inspect or to obtain a copy of the protected health information about the individual that is maintained in a designated record set. The covered entity may require individuals to make requests for access in writing, provided that it informs individuals of such a requirement. The covered entity must act on a request for access no later than 30 days after receipt of the request. 45 CFR

19 NEW!!! Fees (4) Fees. If the individual requests a copy of the protected health information or agrees to a summary or explanation of such information, the covered entity may impose a reasonable, cost-based fee, provided that the fee includes only the cost of: (i) Labor for copying the protected health information requested by the individual, whether in paper or electronic form; (ii) Supplies for creating the paper copy or electronic media if the individual requests that the electronic copy be provided on portable media; (iii) Postage, when the individual has requested the copy, or the summary or explanation, be mailed; and (iv) Preparing an explanation or summary of the protected health information, if agreed to by the individual as required by paragraph (c)(2)(ii) of this section. 45 CFR

20 NEW!! Marketing provisions A covered entity is required to obtain an authorization for any use or disclosure of PHI for marketing except if the communication is (A) face to face; or (B) a promotional gift of nominal value. NEW!!! (ii) If the marketing involves financial remuneration, to the covered entity from a third party, the authorization must state that such remuneration is involved. 45 CFR Marketing: means a communication about a product or service that encourages recipients of the communication to purchase or use the product or service, EXCEPT: (i) refill reminders or other communications about drugs or prescriptions the patient is on where the covered entity in exchange for making the communication is reasonably related to the covered entity's cost of making the communication; and (ii) treatment purposes, case management, care, etc. 45 CFR

21 NEW!!! Fundraising! A covered entity may use, or disclose to a business associate or to an institutionally related foundation, the following protected health information for the purpose of raising funds for its own benefit, without an authorization so long as (i) a statement regarding such fundraising is included in the covered entity's notice of privacy practices. (ii) With each fundraising communication made to an individual a clear and conspicuous opportunity to elect not to receive any further fundraising communications is provided, and abide by such request! (iii) A covered entity may provide an individual who has elected not to receive further fundraising communications with a method to opt back in to receive such communications. 45 CFR

22 NEW!!! Sale of PHI Final Rule incorporates instances where a covered entity may sell PHI, including - For research where the only remuneration received by the covered entity or business associate is a reasonable cost-based fee to cover the cost to prepare and transmit the protected health information for such purposes; For the sale, transfer, merger, or consolidation of all or part of the covered entity and for related due diligence. 45 CFR

23 NEW!! Requirements in Notice of Privacy Practices!!! Must have a statement that uses and disclosures of psychotherapy notes (if applicable), for marketing purposes or sale require an authorization. Must have a statement that an individual may revoke an authorization at any time, provided that the revocation is in writing, except to the extent that: (i) The covered entity has taken action in reliance thereon; or (ii) If the authorization was obtained as a condition of obtaining insurance coverage, other law provides the insurer with the right to contest a claim under the policy or the policy itself. 45 CFR

24 NEW!! Requirement in Notice of Privacy Practices!!! Fundraising Must include a separate provision in the NPP that the covered entity may contact the individual to raise funds for the covered entity and the individual has a right to opt out of receiving such communications. 45 CFR

25 Notice requirement of new Notice of Privacy Practices SAME!! (iii) If the covered health care provider maintains a physical service delivery site: (A) Have the notice available at the service delivery site for individuals to request to take with them; and (B) Post the notice in a clear and prominent location where it is reasonable to expect individuals seeking service from the covered health care provider to be able to read the notice; and (iv) Whenever the notice is revised, make the notice available upon request on or after the effective date of the revision 45 CFR

26 NEW!!! Changes to Breach Notification Rule Breach means the acquisition, access, use, or disclosure of protected health information in a manner not permitted under subpart E of this part which compromises the security or privacy of the protected health information. Breach excludes: (i) Any unintentional acquisition, access, or use of protected health information by a workforce member or person acting under the authority of a covered entity or a business associate, if such acquisition, access, or use was made in good faith and within the scope of authority and does not result in further use or disclosure (ii) disclosure from one authorized person to another authorized person; (iii) A disclosure of protected health information where a covered entity or business associate has a good faith belief that an unauthorized person to whom the disclosure was made would not reasonably have been able to retain such information.

27 NEW!!! Not a Breach if A prohibited use or disclosure is a breach unless the covered entity demonstrates that there is a low probability that the protected health information has been compromised based on a risk assessment of at least the following factors: (i) The nature and extent of the protected health information involved, including the types of identifiers and the likelihood of re-identification; (ii) The unauthorized person who used the protected health information or to whom the disclosure was made; (iii) Whether the protected health information was actually acquired or viewed; and (iv) The extent to which the risk to the protected health information has been mitigated. 45 CFR

28 NEW!! ENFORCEMENT!!!!

29 NEW!! ENFORCEMENT!!!! Starting September 23, 2013 If a preliminary investigation of the facts of the complaint indicates a possible violation due to willful neglect Civil Monetary Penalties will be imposed.

30 45 CFR Civil Monetary Penalties For violations after February 19, 2009 the Secretary will impose a civil money penalty upon a covered entity or business associate if the Secretary determines that the covered entity or business associate has violated an administrative simplification provision. 45 CFR

31 Civil Monetary Penalties First a violation in which it is established that the covered entity or BA did not know, and by exercising reasonable diligence would not have known, that the CE or BA violated a provision Penalty - not less than $100 or more than $50k for each violation Second a violation in which it is established that the violation was due to reasonable cause and not to willful neglect Penalty not less than $1k or more than $50k for each violation Third for a violation in which it is established that the violation was due to willful neglect and was timely corrected\ Penalty not less than $10k or more than $50k for each violation Fourth for a violation in which it is established that the violation was due to willful neglect and was not timely corrected Penalty not less than $50k for each violation, except that a penalty for violations of the same requirement or prohibition under any of these categories may not exceed $1.5 million. 45 CFR

32 Factors considered in determining the amount of a civil money penalty. (a) The nature and extent of the violation, consideration of which may include but is not limited to: (1) The number of individuals affected; and (2) The time period during which the violation occurred; (b) The nature and extent of the harm resulting from the violation, consideration of which may include but is not limited to: (1) Whether the violation caused physical harm; (2) the violation resulted in financial harm; (3) Whether the violation resulted in harm to an individual s reputation; and (4) Whether the violation hindered an individual s ability to obtain health care; 45 CFR

33 Factors considered in determining the amount of a civil money penalty. Cont. (c) The history of prior compliance with the administrative simplification provisions, including violations, by the covered entity or business associate, consideration of which may include but is not limited to: (1) Whether the current violation is the same or similar to previous indications of noncompliance; (2) Whether and to what extent the covered entity or business associate has attempted to correct previous indications of noncompliance; (3) How the covered entity or business associate has responded to technical assistance from the Secretary provided in the context of a compliance effort; and (4) How the covered entity or business associate has responded to prior complaints; (d) The financial condition of the covered entity or business associate, consideration of which may include but is not limited to: (1) Whether the covered entity or business associate had financial difficulties that affected its ability to comply; (2) Whether the imposition of a civil money penalty would jeopardize the ability of the covered entity or business associate to continue to provide, or to pay for, health care; and (3) The size of the covered entity or business associate; and (e) Such other matters as justice may require.

34 45 CFR Affirmative defenses (b) For violations occurring prior to February 18, 2009, the Secretary may not impose a civil money penalty on a covered entity for a violation if the covered entity establishes that an affirmative defense exists with respect to the violation, including the following: (1) The covered entity establishes, to the satisfaction of the Secretary, that it did not have knowledge of the violation, determined in accordance with the Federal common law of agency, and by exercising reasonable diligence, would not have known that the violation occurred; or (2) The violation is (i) Due to circumstances that would make it unreasonable for the covered entity, despite the exercise of ordinary business care and prudence, to comply with the administrative simplification provision violated and is not due to willful neglect; and (ii) Corrected during either: (A) The 30-day period beginning on the first date the covered entity liable for the penalty knew, or by exercising reasonable diligence would have known, that the violation occurred; or (B) Such additional period as the Secretary determines to be appropriate based on the nature and extent of the failure to comply.

35 45 CFR Affirmative defenses Cont. (c) For violations occurring on or after February 18, 2009, the Secretary may not impose a civil money penalty on a covered entity or business associate for a violation if the covered entity or business associate establishes to the satisfaction of the Secretary that the violation is (1) Not due to willful neglect; and (2) Corrected during either: (i) The 30-day period beginning on the first date the covered entity or business associate liable for the penalty knew, or, by exercising reasonable diligence, would have known that the violation occurred; or (ii) Such additional period as the Secretary determines to be appropriate based on the nature and extent of the failure to comply.

36 EXAMPLES

37 HONI Stolen Laptop - fewer than 500 affected Hospice of Northern Idaho pays HHS $50,000 for failure to conduct an accurate and thorough analysis of the risk to the confidentiality of ephi and because HONI did not adequately adopt or implement security measures sufficient to ensure the confidentiality of ephi. Lesson: Implement safeguards, perform risk assessments as-needed and report when necessary!

38 Affinity Health Plan returns copier without erasing stored data Affinity impermissibly disclosed PHI of up to 344,579 individuals when it returned multiple photocopiers to a leasing agent without erasing the data contained on the copier hard drives. Affinity Health Plan, Inc. pays HHS $1,215,780 for failing to incorporate the electronic protected health information stored in copier s hard drives in its analysis of risks and vulnerabilities as required by the Security Rule and failing to implement policies and procedures when returning the hard drives to its leasing agents. ples/affinity-agreement.html Lesson Know where/when you have a responsibility to protect, report and address HIPAA exposure!

39 Derm Practice pays for stolen thumb drive APDerm pays HHS $150,000 for failing to conduct an accurate and thorough analysis of the potential risks and vulnerabilities to the confidentiality of ephi as part of its security management process and failing to comply with requirements of the Breach Notification Rule to have in place written policies and procedures and train workforce members. From OCR - As we say in health care, an ounce of prevention is worth a pound of cure, said OCR Director Leon Rodriguez. That is what a good risk management process is all about identifying and mitigating the risk before a bad thing happens. Covered entities of all sizes need to give priority to securing electronic protected health information. Lesson: Adopt written policies and procedures and train workforce members!!! (

40 What s my next step? Incorporate relevant changes into your practice s privacy practices for patients Modify (or adopt) proper policies and procedures for your practice Address your business associate relationships Conduct general compliance review Prepare for potential complaint of Office for Civil Rights review

41

42 DISCOUNT CODE MDE101 10% Discount on all compliance documents at with Code valid until 03/31/2014

43 Additional firm resources K&K s healthcare listserv and webinars

44 About Jennifer Jennifer Kirschenbaum, Esq. manages the firm s healthcare department and specializes in representing practitioners in licensure matters, regulatory compliance, audit defense, transactional matters, litigation and collections. Have a question for Jennifer? Call or her at (516) x. 302 or Jennifer@Kirschenbaumesq.com.

45 About MDeverywhere Who is MDeverywhere? Leader in Revenue Cycle Management (RCM) and Electronic Medical Record (EMR) Founded in 1995 and serving over 7,000 MD s in over 40 Specialties Solo providers, mid-sized and large group practices and hospital organizations What does our solution offer? Purpose-Built, Cloud Based, ICD-10 compliant RCM Solution with no upgrade costs Complete Coding Rules Engine decreases denials by 95% Contract Monitoring - recover and fix underpayments Full-scope claims management and back-office services Fully Integrated Stage 2 MU Certified EMR What are the results? Average Increase of 10 15% in Collections Decreases denials by 95% Decreased work from back office services Allow more focus on patient outcomes How about our Credentialing and CVO Services? NCQA Certified CVO Assist clients in taking control of their credentialing process through delegation

46 Contact MDeverywhere For information about Revenue Cycle Management, EMR Software or Credentialing services Contact MDeverywhere Directly at: Phone: Press Option 4 questions@mdeverywhere.com THANK YOU

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