Major Professional Achievements and Milestones
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1 Dr. Carlo Loveri Dubai, United Arab Emirates Summary Seasoned business resiliency executive in the IT industry with 30 years of experience in Europe and in the Middle East as: o Executive Advisor in the wide GRC area and specifically in the Operational Risk Management, Business Continuity and Crisis Management domains with an excellent track record of tens successful projects. o Business Manager (Solutions, Services and Consultancy) with a sustained record of achievements in terms of revenue increase and customers acquisition, o CIO Manager in the Healthcare public sector. Entrepreneur, self-starter, innovator and solution builder with extensive experience in coordinating and organizing diversified and multicultural teams (commercial, consulting and software development); Extensive professional network in Europe and GCC Recognized public speaker in the Business Continuity, Disaster Recovery and Crisis management domains; Active member of the Business Continuity Institute GCC Forums. Major Professional Achievements and Milestones Ideated, implemented and managed the GBM Business Continuity and Disaster Recovery offer framework for the GCC (more than 10M$ total revenue managed in the GCC region), Managed, as executive advisor, several project in the Business Continuity, ISM and Operational Risk Management.with primary European and Middle East companies in BFSI, Travel & Transportation, Healthcare, Government, Manufacturing, and Oil&Gas industries. Created, from a business idea, a new company in the Business Continuity domain to implement an innovative Business Resiliency governance software solutions and brought it from scratch to be a market leader with more than 80 customer in Europe and in the Middle East 1
2 Established as co-founder a non-profit association in the Crisis Management domain (Metropolitan Area Crisis Management) in Italy with hundreds of associate companies (finance, transportation, retail, energy, government agencies, etc.), Redesigned as CIO the IT governance and managed the implementation of very critical projects for a major government healthcare agency in Italy (ORM, ERP, CRM and ISM) Specific Vertical Professional Expertise GRC, Business Resiliency, Business Continuity, Disaster Recovery Management, Operational Risk Management, Workplace Recovery, Crisis Management, Health and Safety Assessment, IT Audit, Operational Risk Management and Security Governance, Cloud based services, Data Analysis, Datawarehousing, Social Continuity and Metropolitan Crisis Management, Business Process & Organizational Consultancy, Project Management, Business Development, People Management, ISO 2700x, ISO 31000, ISO 22301, BS25999, PCI-DSS, BASEL II and III ITIL, COBIT. Key Industries Experiences BFSI, Government, Healthcare, Travel and Transportation, Manufacturing, Telco, OIL&GAS. Professional Certifications MBCI Member of the Business Continuity Institute BCI # CBCP Certified Business Continuity Professional DRI # CISM Certified Information Security Manager ISACA # CISA Certified Information Security Auditor ISACA # BS25999 Lead Auditor BSI # IT/BCM ITIL V3 Exin # c Academic Education Master of Science degree in Mathematics (Cybernetics, Logic, Pure mathematics, Applied mathematics, Computer Science) - Naples University (Italy) (Attested and equalized in the UAE) MBA Bocconi University Milan (Italy) Languages English (fluent, full professional proficiency), French (fair but limited working proficiency), Italian (mother tongue). 2
3 Work Experience Resolve me (Dubai UAE) Jan today Executive advisor RESOLVE ME is a Risk Management and Business Continuity solution integrator and consultancy boutique. I am supporting the start- up of the company in the GCC area. GBM GULF BUSINESS MACHINES (Dubai - UAE) Mar Dec Business Manager - Business Continuity and Disaster Recovery Practice Founded in 1990, Gulf Business machines (GBM) is the leading IT solutions provider in the region fulfilling the IT requirements of local, regional and international organizations in the GCC. Main roles: BC/DR Practice Manager I have been leading the GBM BC/DR Practice for the Gulf Region (UAE, Qatar, Kuwait, Oman and Bahrain). Defined and implemented the new GBM Offering Framework for BC/DR Governance (Solutions, Services and Consultancy) Sales and marketing management (customer base management and implementation, acquired more than 10 new customers in the GCC with the new framework) Vendors and third parties management (selection, contract negotiation and delivery management with local and international companies), Solution design, staffing and delivery, Controlling costs and revenue of each project. Business Continuity/Disaster Recovery Executive Advisor As Executive Advisor, I have implemented a state of art Business Continuity process governance of some top tier firms in the GCC. Business Continuity and Disaster Recovery Manager (interim) As Internal Business Continuity Manager I have created the Business Continuity governance process for the GBM Shared Delivery Centre accordingly with the local UAE Regulation (AE/HSC/7000:2011): Process Business Impact Analysis, IT Risk Assessment and Mitigation strategy, Business Continuity and Disaster recovery plans implementation and Testing, ISO and ISO27001 Compliancy assessment and controls. BCI Middle East Conference 2014 Program Committee Feb Mar Main role: Support in the conference theme and agenda definition, Call for papers and speaker selection, speakers presentations review and final approval. HI CARE (Milan - Italy) - VOLUNTARY WORK Sep Mar Co-Founder and Board Member HI CARE (Human & Infrastructure Crisis Aid & Rescue in Emergency) is a No Profit Association of public and private companies working proactively on the issue of security and crisis management in a metropolitan area. 3
4 HI CARE aims to promote innovative prevention and coordination strategies that can be useful to mitigate the serious impact of a crisis. HI CARE also created the concept of Social Continuity expanding the scope of application of the Security Management in its variations such as Crisis Management, Business Continuity, IT Security, Infrastructure and Asset defence. This was a pure Volunteering Experience. ESOLUTIONS EUROPE - now ORBIT Italy (Milan - Italy) Feb Mar Co-Founder, Managing Partner, Executive Advisor Main roles: Managing Partner ORBIT BC Platform Program and Innovation Manager Software factory management, Product Marketing management, Solution Offering and Business Development (local and international) Partners and system integrators management Executive Advisor (Business Continuity / Disaster Recovery Governance, Crisis Management, ITSM, Operational Risk Management) Process Business Impact Analysis implementation,review and audit; Business Continuity and Crisis Management process design, implementation and audit for international financial institutions (banks and insurances); Support to customer Security Managers for Business Continuity and Crisis Management strategies and guidelines development; Consulting and advisory for Business Process improvement; BC/DR Process auditing for local and international regulations compliance. Support and advisory on customer ISM Strategy and Policies according to the business needs in terms of ISM Implementation strategy, IS Risks assessment and mitigation controls guidelines definition. ASL COMO (Healthcare Regional Public Agency) (Como - Italy) Apr Jan CIO The Agency serves more than a million people and covers a land area of 1288 square kms in the northern part of Italy. The territory is divided into 160 municipalities. I have renewed and redesigned the complete IT strategy of the Agency, managing an IT budget of more than 10M. This has been a new challenge on the User Side, after more than 10 years of outstanding results in the IT Industry. Major projects and achievement: IT Strategy redesign and implementation, ISM and ORM Governance Implementation o Vendors and partners selection, o Risks assessment, mitigation controls guide lines definition and Security internal auditing, o Business Continuity strategy, design and implementation, Major implemented projects: CRM, ERP, WEB internal and external portal. INFORMIX SOFTWARE (Milan - Italy) Mar Apr Sales Manager Finance Industry 4
5 Sales Manager Datawarehousing offering (product and services) for the Finance Market STRATUS COMPUTERS (Milan - Italy) Mar Mar Account Executive Finance Sector Account Executive responsible for the Stratus Fault Tolerant in the Electronic Payment Systems domain offering for the Finance Industry. TANDEM COMPUTERS (Milan - Italy) Jul Mar Sales Specialist and Product Manager Non Stop applications and solutions Sales Specialist and Product Manager responsible for the Tandem NonStop offering in the Electronic Payment Systems domain for the Finance Industry. IBM (Milan - Italy) Sept Jul System Engineer Responsible of creating and maintaining software applications for the IBM International Procurement division. Carlo LOVERI 5
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