Always listening: connecting with our students
|
|
- Stewart Pitts
- 1 years ago
- Views:
Transcription
1 Always listening: cnnecting with ur students Effective frm 1 September 2015 Versin Number: 1.0 Authrs: Dean f Students Vice Chancellr s Office Executive Plicy Officer Vice Chancellr s Office
2 Dcument Cntrl Infrmatin Status and reasn fr develpment This plicy replaces the Student Vice Plicy that was intrduced in Revisin Histry Date Authr Summary f changes Versin Authrised May 2015 Sam Grgan / Gill Mlyneaux New plicy t replace the Student Vice Plicy V1.0 LTEC Senate Plicy Management and Respnsibilities Owner: The Plicy is wned by the Dean f Students. Others with respnsibilities (please specify): All students and staff are respnsible fr engaging with and adhering t this plicy. Assessment Crss relevant assessments Crss if nt applicable Equality Analysis Legal Infrmatin Gvernance Academic Gvernance Cnsultatin Staff Trades Unins via HR Students via USSU Any relevant external bdies (please specify).. Crss relevant cnsultatins Authrised by: Senate advised by Learning, Teaching and Enhancement Cmmittee Date authrised: 10 July 2015 Effective frm: 1 September 2015 Review due: 3 years by 1 st September 2018 Dcument lcatin: University Plicy & Prcedure Pages Dcument disseminatin and cmmunicatins plan: The dcument is disseminated as part f the nline Academic Handbk. Page 2 f 7
3 1.0 Purpse 1.1 This plicy sets ut hw we and ur students cmmunicate and engage with each ther, and hw we wrk tgether in partnership t imprve ur students experience. Our apprach is guided by the fllwing fundamental principles which are designed t encurage flexibility in hw and when ur students talk with us, and timeliness in hw we and ur students take actin when it is required. 1.2 Principles Whenever, wherever and whatever ur students cmmunicate with us, it ges t the right place in a timely fashin. We and ur students cnsciusly chse the mst timely and effective way f talking with and respnding t each ther. We aim t be agile in listening t and respnding t ur students. Effective cmmunicatin leading t psitive change is c-created by us and ur students wrking tgether as equal partners. Our cmmunicatin is a cycle f initiatin respnse 1.3 Outcmes 1.4 Benefits Enhanced student engagement and belnging Clear, respnsive lines f cmmunicatin and engagement Student expectatin is effectively met, managed and exceeded An pen, cllegiate and cllabrative envirnment funded n mutual trust and respect Enhancement f ur institutinal reputatin internally, within the sectr and with key external stakehlders Imprvement f ur institutinal psitin in natinal league tables 2.0 Scpe 2.1 This plicy applies t all students wh are undertaking a taught r research qualificatin that is delivered in whle r in part by the University f Salfrd. 2.2 Our cllabrative partners are respnsible fr adhering t the principles and plicy statements f this dcument but have discretin in hw they are best applied in the lcal cntext except where the applicatin f this plicy may be stipulated under the relevant franchise agreement. 2.3 This plicy des nt prvide an exhaustive list f the methds we and ur students use t cmmunicate and engage with each ther. The examples given in this plicy illustrate hw the guiding principles set ut in 1.2 might be applied. 3.0 Plicy Statements 3.1 Purpses f talking with each ther Students talk with us fr fur primary reasns: T c-create: Our students have many ideas abut hw they might wrk with us t imprve (fr example) their learning experience, the facilities and services f the institutin, and hw they might create new pprtunities helping them t achieve their aspiratins. They have the right t expect that these ideas will be cnsidered and receive an apprpriate respnse. Page 3 f 7
4 T infrm: Our students may need t ntify us f infrmatin that affects their academic studies r pastral activities and wider wellbeing. This may cver a wide range f tpics and situatins, frm changes in their persnal circumstances, t cmpleting surveys abut their mdules and prgramme. Our students need t knw that infrmatin will reach the right persn and that if actin is required, it will be taken. T instigate: There are times when ur students need t tell us that actin is required. This might include making an appintment with an academic r prfessinal services member f staff t seek help r advice, requesting mre f smething they particularly like r enjy abut their studies r activities, r asking us t rectify a mistake. Our students need t knw wh t g t, what will be dne and, if applicable, a deadline fr actin. T enquire: Our students may need t ask us questins abut their educatinal experience and life at university. In keeping with the fundamental principles f this plicy, we aim t reslve the majrity f enquiries the first time, in a timely manner and in the mst effective way We talk with ur students fr fur primary reasns: T inspire: We want t excite ur students abut the ptential f their experience with us and help them turn pprtunity int reality. We want ur students t get invlved nt because they have t, but because they want t. This might include mtivating ur students t make a difference by becming a student representative r encuraging them t apply fr pprtunities t gain real wrld wrk experience. T infrm: We need t ensure we steer and guide ur students and give them clear infrmatin abut their prgramme r mdules fr example, r t highlight r signpst services, prcesses and facilities. This may be factual infrmatin that the student uses/des nt use. The purpse is t infrm, guide, steer, advise and recmmend actin where apprpriate. T instigate: We wuld like ur students t d smething such as take specific actin. The purpse is t clearly explain what needs t be dne, wh t g t, hw t d it and, if applicable, a deadline fr actin. T enquire and listen: Talking with ur students abut their educatinal experience in ur everyday interactins is crucial in creating clear, respnsive lines f cmmunicatin and engagement. Listening t infrmal feedback, received thrugh persnal tutr meetings fr example, supprts the c-creatin f psitive change The purpses f talking are nt mutually exclusive. The reasns fr talking utlined in and mirrr each ther as shwn in Appendix C-respnsibilities In the spirit f c-creatin we and ur students undertake the fllwing respnsibilities: Students will: Engage in structured as well as ad hc pprtunities t tell us abut their university experience, and wrk with us t identify areas where we can make imprvements. Cmmunicate with us abut matters that are affecting their student experience and seek advice abut hw t d this, if required. Tell us when we d smething well t help us make further imprvements. Page 4 f 7
5 Cmmunicate with us in a timely fashin t capitalise n pprtunity and t ensure issues are highlighted early. Prvide us with all relevant infrmatin that may be required t ensure we are able t take effective actin We will: Prvide us with up-t-date cntact infrmatin. Listen t and c-create with ur students as equal partners t understand and imprve their university experience. Infrm ur students f the actin(s) that we take in respnse t their ideas, their requests fr actin and their feedback. Respnd t ur students using the mst apprpriate methd(s) f cmmunicatin. Endeavur t respnd t ur students in a timely manner and, where a matter cannt be addressed quickly, infrm ur students when they can expect t receive an update. Infrm ur students as and when it is apprpriate r necessary t invke anther prcedure in respnse t what they tell us. Prvide up-t-date infrmatin fr ur staff and student-facing services. 3.3 Hw we listen and respnd t ur students We use a wide range f frmal and infrmal methds and media t listen t ur students Frmal channels f cmmunicatin include, but are nt limited t: Undergraduate and pstgraduate prgramme and Schl level cmmittees fcused n articulatin f the student vice Schl and University level cmmittees Student representatin system Persnal tutring system Prgramme design, mnitring, enhancement and review prcedures Fcus grups Student fra Hard cpy and nline questinnaires/surveys cmmunicatin with staff Telephne Infrmal channels f cmmunicatin include, but are nt limited t: Face-t-face cnversatins with members f staff Scial media, such as Twitter External rganisatins cllect students views abut their experience n ur behalf. Examples include the Natinal Student Survey, the Pstgraduate Taught Experience Survey and the Pstgraduate Research Experience Survey. Page 5 f 7
6 3.4 Hw we fulfil ur respnsibilities We fulfil ur respnsibilities in in the fllwing ways: Thrugh student representatives n frmal Schl and University cmmittees. Thrugh the students unin and student representatin system. Thrugh the persnal tutring system. Thrugh the nline Student Channel and University website. T grups f students in class, r in writing via r the Blackbard virtual learning envirnment. On an individual r small grup basis, where apprpriate. We may use scial media where it is apprpriate t d s This is nt an exhaustive list and we will cntinue t review and develp the ways in which we cmmunicate with and respnd t ur students. 3.5 Outputs f this plicy Onging develpment f the ways in which we cmmunicate with and respnd t ur students In partnership with the students unin, delivery f cntinuus imprvement f the student representatin system Cntinuus imprvement in the peratin f frmal methds f cmmunicatin and feedback. 4.0 What happens if the plicy is nt fllwed? 4.1 The cnsequences include a breakdwn in cmmunicatin between us and ur students, a disengaged student bdy and lst pprtunities t imprve ur University. 5.0 Related Dcumentatin Data Prtectin: Fair prcessing f student persnal infrmatin Data Prtectin Plicy Persnal Tutring Prgramme Design, Apprval, Amendment and Withdrawal Prgramme Mnitring and Enhancement Prcedure Peridic Prgramme Review and Re-apprval Scheme f Academic Gvernance Student Behaviur Guide Student Charter Student Cmplaints Prcedure Student Engagement, Participatin and Attendance Plicy Student Representative Handbk Page 6 f 7
7 Appendix 1 Mdel fr cmmunicatin and engagement Timely Targeted Agile US Inspire Infrm Instigate Enquire/listen Student vice C-creatin/suggestin Infrm Actin/instigate Enquire/listen Page 7 f 7
Community & Public Health Advisory Committee. Healthy Eating Healthy Action: Oranga Kai Oranga Pumau (HEHA) Ministry Approved Plan (MAP) for 07-08
T: Thrugh: Cmmunity & Public Health Advisry Cmmittee Margt Mains Date: 11 June 2007 Subject: Healthy Eating Healthy Actin: Oranga Kai Oranga Pumau (HEHA) Ministry Apprved Plan (MAP) fr 07-08 1. PURPOSE
Malpractice and Maladministration Policy
TR340 Malpractice and Maladministratin Plicy This plicy aims t: Define malpractice and maladministratin in the cntext f CIM/CAM studying members, Accredited study centres (ASCs), examinatin centres, invigilatrs
Change Management Process
Change Management Prcess B1.10 Change Management Prcess 1. Intrductin This plicy utlines [Yur Cmpany] s apprach t managing change within the rganisatin. All changes in strategy, activities and prcesses
Job Profile Data & Reporting Analyst (Grant Fund)
Jb Prfile Data & Reprting Analyst (Grant Fund) Directrate Lcatin Reprts t Hurs Finance Slihull Finance Directr Nminally 37 hurs but peratinally available at all times t meet Cmpany requirements Cntract
IMPROVING ADVISING AND MENTORING
Advising and Mentring IMPROVING ADVISING AND MENTORING OF GRADUATE AND PROFESSIONAL STUDENTS Advising is a key cmpnent in the successful cmpletin f a graduate degree. A gd advising relatinship crrelates
Business Plan 2014-15
Cmmissin fr Lcal Administratin in England Business Plan 2014-15 All Business Plan activity is linked t ur fur Strategic Objectives LGO Business Plan 2014-2015 v web 3 Page 1 descriptin 1. Prvide a cmplaints
Corporate Standards for data quality and the collation of data for external presentation
The University f Kent Crprate Standards fr data quality and the cllatin f data fr external presentatin This paper intrduces a set f standards with the aim f safeguarding the University s psitin in published
Customer Care Policy
Custmer Care Plicy Page 1 f 12 CUSTOMER CARE POLICY Keighley & District Vlunteer Centre and Bradfrd Vlunteer Centre are independent charities that wrk in partnership t prmte vlunteering and t supprt lcal
CASSOWARY COAST REGIONAL COUNCIL POLICY ENTERPRISE RISK MANAGEMENT
CASSOWARY COAST REGIONAL COUNCIL POLICY ENTERPRISE RISK MANAGEMENT Plicy Number: 2.20 1. Authrity Lcal Gvernment Act 2009 Lcal Gvernment Regulatin 2012 AS/NZS ISO 31000-2009 Risk Management Principles
Human Resources Policy pol-020
Human Resurces Plicy pl-020 Versin: 2.00 Last amendment: Jul 2014 Next Review: Jul 2017 Apprved By: Cuncil Date: 04 May 2005 Cntact Officer: Directr, Office f Human Resurce Services INTRODUCTION The University
Junior Medical Officer. Supervision Guideline SAMPLE ONLY
Junir Medical Officer Supervisin Guideline SAMPLE ONLY Versin 1.0 February 2011 The Junir Dctr Supervisin Guideline has been develped by SA IMET t prvide facilities with a plicy guideline. Facilities may
Wiltshire College. Job Description. Public Relations Officer (Fixed term maternity cover) 5: 21,103 per annum Marketing and Communications Manager
Wiltshire Cllege Jb Descriptin Jb Title: Grade: Respnsible t: Lcatin: Public Relatins Officer (Fixed term maternity cver) 5: 21,103 per annum Marketing and Cmmunicatins Manager Trwbridge Intrductin All
Personal Data Security Breach Management Policy
Persnal Data Security Breach Management Plicy 1.0 Purpse The Data Prtectin Acts 1988 and 2003 impse bligatins n data cntrllers in Western Care Assciatin t prcess persnal data entrusted t them in a manner
JOINT BOARD OF MODERATORS GUIDELINES FOR CHECKING OUTPUT STANDARDS OF DEGREE PROGRAMMES
JOINT BOARD OF MODERATORS GUIDELINES FOR CHECKING OUTPUT STANDARDS OF DEGREE PROGRAMMES 1. Intrductin 1.1 These Guidelines are fr higher educatin institutins (r ther educatinal establishments) prviding
JOB DESCRIPTION. Director of Contracting and Performance
JOB DESCRIPTION Directr f Cntracting and Perfrmance Jb Prfile Jb Title Directr f Cntracting and Perfrmance Respnsible t Chief Officer, Brent, Harrw and Hillingdn CCGs Accuntable fr Deliver the CCGs required
Audit Committee Charter. St Andrew s Insurance (Australia) Pty Ltd St Andrew s Life Insurance Pty Ltd St Andrew s Australia Services Pty Ltd
Audit Cmmittee Charter St Andrew s Insurance (Australia) Pty Ltd St Andrew s Life Insurance Pty Ltd St Andrew s Australia Services Pty Ltd Versin 2.0, 22 February 2016 Apprver Bard f Directrs St Andrew
Key Steps for Organizations in Responding to Privacy Breaches
Key Steps fr Organizatins in Respnding t Privacy Breaches Purpse The purpse f this dcument is t prvide guidance t private sectr rganizatins, bth small and large, when a privacy breach ccurs. Organizatins
Template on written coordination and cooperation arrangements of the supervisory college established for the Group/ Institution
COORDINATION AND COOPERATION ARRANGEMENTS EBA/RTS/2014/16 EBA/ITS/2014/07 Annex II Template n written crdinatin and cperatin arrangements f the supervisry cllege established fr the Grup/ Institutin
Tier 1 Graduate Entrepreneur Policy and Procedure
Tier 1 Graduate Entrepreneur Plicy and Prcedure LAURA BRYAN 09/03/2016 VERSION 2.1 PAGE 1 Table f Cntents Intrductin... 3 Scpe f the Plicy... 3 GE Endrsement limits... 3 Eligibility Criteria... 3 Applicatin
Cornwall Partners in Care
Crnwall Partners in Care Mving Frward Versin 2.0 8 th January 2014 By Richard Mnk Crnwall Partners in Care August 2013 Page 1 f 6 CPIC mving frward This dcument has been created t help prvide a little
Thank you for your interest in this leadership position. Please find enclosed an application and information package to assist you.
Applicatin fr the psitin f Assistant Principal Thank yu fr yur interest in this leadership psitin. Please find enclsed an applicatin and infrmatin package t assist yu. Attached are the fllwing: An applicatin
Herefordshire Parent Partnership Service
Herefrdshire Parent Partnership Service APPROACHES TO ADHD Appraches t the management f ADHD Once yur child s ADHD has been identified/diagnsed, a prgramme will be needed that allws the best cntrl f his/her
How to Address Key Selection Criteria
Hw t Address Key Selectin Criteria Yu've seen an jb pprtunity that yu're interested in, n a jbs bard r in the press and want t apply, but where d yu start? A key requirement fr jbs in Gvernment is t respnd
Privacy Policy. The Central Equity Group understands how highly people value the protection of their privacy.
Privacy Plicy The Central Equity Grup understands hw highly peple value the prtectin f their privacy. Fr that reasn, the Central Equity Grup takes particular care in dealing with any persnal and sensitive
INFRASTRUCTURE TECHNICAL LEAD
1. PURPOSE OF POSITION This psitin is respnsible fr the delivery f peratinal supprt and maintenance f the TDHB IT infrastructure envirnment. This rle is als pivtal in the develpment and delivery f infrastructure
Planning a Successful State LEADS Program
Planning a Successful State LEADS Prgram A Suggested Timeline fr State Federatins Spring State Cnventins Annunce the current year s LEADS candidate at the state Cnventin. Use the pprtunity t build enthusiasm
Multi-Year Accessibility Policy and Plan for NSF Canada and NSF International Strategic Registrations Canada Company, 2014-2021
Multi-Year Accessibility Plicy and Plan fr NSF Canada and NSF Internatinal Strategic Registratins Canada Cmpany, 2014-2021 This 2014-21 accessibility plan utlines the plicies and actins that NSF Canada
How to put together a Workforce Development Fund (WDF) claim 2015/16
Index Page 2 Hw t put tgether a Wrkfrce Develpment Fund (WDF) claim 2015/16 Intrductin What eligibility criteria d my establishment/s need t meet? Natinal Minimum Data Set fr Scial Care (NMDS-SC) and WDF
UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES
UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES REFERENCES AND RELATED POLICIES A. UC PPSM 2 -Definitin f Terms B. UC PPSM 12 -Nndiscriminatin in Emplyment C. UC PPSM 14 -Affirmative
Environment Protection Authority
Envirnment Prtectin Authrity EPA Cmplaints Management Plicy Intrductin This plicy sets ut the purpse, principles and prcess fr hw custmer feedback, including cmplaints, will be managed in the EPA t imprve
Guidelines on Data Management in Horizon 2020
Guidelines n Data Management in Hrizn 2020 Versin 1.0 11 December 2013 Guidelines n Data Management in Hrizn 2020 Versin 16 December 2013 Intrductin In Hrizn 2020 a limited pilt actin n pen access t research
Recognition of Prior Learning (RPL) TAE40110 Certificate IV in Training and Assessment
Recgnitin f Prir Learning (RPL) TAE40110 Certificate IV in Training and Assessment What is RPL? RPL recgnises that yu may already have the skills and knwledge needed t meet natinal cmpetency standards.
AUDIT AND RISK COMMITTEE TERMS OF REFERENCE
AUDIT AND RISK COMMITTEE TERMS OF REFERENCE 1. TITLE OF COMMITTEE Audit and Risk Cmmittee 2. ESTABLISHMENT The Audit and Risk Cmmittee is established under Part 3 Sectin 19(1) f the Charles Darwin University
Moderation. This process is outlined in further detail in section 4 of this policy and process document.
Brunel University Exchange Prgramme Plicy and Prcess 1. Apprval f Prpsed Exchange Prgrammes Apprval f a prpsed exchange prgramme is a three-stage prcess: 1.1 Stage 1 Strategic Apprval Strategic Apprval
Data Protection Act Data security breach management
Data Prtectin Act Data security breach management The seventh data prtectin principle requires that rganisatins prcessing persnal data take apprpriate measures against unauthrised r unlawful prcessing
Position Description. Duties and Responsibilities
Psitin Descriptin Psitin Title: Scial Wrker - Schl Fcus Yuth Service Award/classificatin: Scial and Cmmunity Services Award Grade 1r 2 Lcatin: Primary sites Bradmeadws, Meadw Heights and Craigieburn. Sme
POLISH STANDARDS ON HEALTH AND SAFETY AS A TOOL FOR IMPLEMENTING REQUIREMENTS OF THE EUROPEAN DIRECTIVES INTO THE PRACTICE OF ENTERPRISES
POLISH STANDARDS ON HEALTH AND SAFETY AS A TOOL FOR IMPLEMENTING REQUIREMENTS OF THE EUROPEAN DIRECTIVES INTO THE PRACTICE OF ENTERPRISES M. PĘCIŁŁO Central Institute fr Labur Prtectin ul. Czerniakwska
There are a number of themed areas for which the Council has responsibility, and each of these is likely to generate debts of a specific type:
Wiltshire Cuncil Crprate Debt Recvery Plicy: 29102010 WILTSHIRE COUNCIL CORPORATE DEBT RECOVERY POLICY 1. Intrductin The Cuncil raises a significant prprtin f its ttal incmes thrugh lcal taxes and charges,
Customer Data Analyst Permanent
Custmer Data Analyst Permanent AAT is a registered charity. N. 1050724 Jb descriptin Jb title: Custmer Data Analyst Grade: 3 Divisin: Reprting t: Main cntacts: Marketing and Cmmercial Insight Manager Internal:
CROPREDY SURGERY Dr J Wright & Dr B Tucker
CROPREDY SURGERY Dr J Wright & Dr B Tucker POLICY - COMPLAINTS Intrductin The bjectives f the cmplaints plicy are as fllws. Any cmplaint is dealt with in an effective and timely manner The cmplainant is
Risk Management Policy AGL Energy Limited
Risk Management Plicy AGL Energy Limited AUGUST 2014 Table f Cntents 1. Abut this Dcument... 2 2. Plicy Statement... 2 3. Purpse... 2 4. AGL Risk Cntext... 3 5. Scpe... 3 6. Objectives... 3 7. Accuntabilities...
Draft for consultation
Draft fr cnsultatin Draft Cde f Practice n discipline and grievance May 2008 Further infrmatin is available frm www.acas.rg.uk CONSULTATION ON REVISED ACAS CODE OF PRACTICE ON DISCIPLINE AND GRIEVANCE
The actions discussed below in this Appendix assume that the firm has already taken three foundation steps:
MAKING YOUR MARK 6.1 Gd Practice This sectin presents an example f gd practice fr firms executing plans t enter the resurces sectr supply chain fr the first time, r fr thse firms already in the supply
Annual Planning Cycle
Annual Planning Cycle Index 1. The Annual Planning Cycle... 3 2. Annual Planning Cycle... 5 2.1 Annual Mnitring and Evaluatin Reprts (AMERs) (Cycle 1) and Overview AMER (Cycle 1)... 5 2.2 Three-year Crprate
CHC50113 Diploma of Early Childhood Education and Care
CHC50113 Diplma f Early Childhd Educatin and Care 1300 649 046 study@mytimelearning.cm.au RTO NO. 21582 Phenix Institute f Australia Pty Ltd trading as mytime Learning ABN 37 084 806 575 CHC50113 Diplma
The chief executive officer and the chief finance officer are ex-officio members of the board.
DATATEC LIMITED BOARD CHARTER / TERMS OF REFERENCE 1. CONSTITUTION The primary bjective f the Cmpany s Bard Charter is t set ut the rle and respnsibilities f the Bard f Directrs ( the Bard ) as well as
Handling professional conduct complaints against doctors
Handling prfessinal cnduct cmplaints against dctrs Handling prfessinal cnduct cmplaints against dctrs Handling prfessinal cnduct cmplaints against dctrs Avant supprts: à a natinally cnsistent apprach t
Project Name: Herefordshire and Worcestershire Short Course Market Research Proposal. Andrew Corcoran
Prject Name: Herefrdshire and Wrcestershire Shrt Curse Market Research Prpsal Amendment Histry: Versin N. Date Reasn fr Amendment Prject Manager Andrew Crcran Business Partnerships Office Dcument Distributin
Heythrop College Disciplinary Procedure for Support Staff
Heythrp Cllege Disciplinary Prcedure fr Supprt Staff Intrductin 1. This prcedural dcument des nt apply t thse academic-related staff wh are mentined in the Cllege s Ordinance, namely the Librarian and
POSITION DESCRIPTION: COUNSELLOR. The Counsellor will provide a service that is non judgemental, feminist, supportive and responsive.
POSITION DESCRIPTION: COUNSELLOR PURPOSE OF THE POSITION The Cunsellr will prvide a service that is nn judgemental, feminist, supprtive and respnsive. There are a number f Cunsellr rles within the rganisatin:
MSB FINANCIAL CORP. MILLINGTON BANK AUDIT COMMITTEE CHARTER
MSB FINANCIAL CORP. MILLINGTON BANK AUDIT COMMITTEE CHARTER This Audit Cmmittee Charter has been amended as f July 17, 2015. The Audit Cmmittee shall review and reassess this Charter annually and recmmend
Professional Leaders/Specialists
Psitin Prfile Psitin Lcatin Reprting t Jb family Band BI/Infrmatin Manager Wellingtn Prfessinal Leaders/Specialists Band I Date February 2013 1. POSITION PURPOSE The purpse f this psitin is t: Lead and
Health and Safety Training and Supervision
Intrductin: Health and Safety Training and Supervisin University f Nttingham is cmmitted t maintaining and develping standards f excellence in all aspects f its business. T that end, the University aspires
Communal Property Institution Capacity Assessment Tool
Cmmunal Prperty Institutin Capacity Assessment Tl Intrductin t cmmunal prperty institutins Cmmunal prperty institutins (CPIs) Participants in the land refrm prgramme can hld prperty thrugh different frms
Social Media Policy. Record Number D14/78. Director Business Support and Strategy Manager Customer and Communications. Responsible Manager
Scial Media Plicy Scial Media Plicy Recrd Number D14/78 Respnsible Manager Directr Business Supprt and Strategy Manager Custmer and Cmmunicatins Last reviewed 11 February 2014 Adptin reference Cuncil Reslutin
Health Stream Portfolio (e.g. Mental health, drug & alcohol) and Contract of Employment
Psitin Descriptin Psitin Agency Reprts t Terms and Cnditins f Emplyment Classificatin/ Salary Stream Length f Psitin Lcatin Health Stream Lead Health Stream Prtfli (e.g. Mental health, drug & alchl) Primary
BIBH Duty Statements and Governance chart reviewed and approved April 2014. BIBH Executive Governance & Management Arrangements
BIBH Duty Statements and Gvernance chart reviewed and apprved April 2014 BIBH Executive Gvernance & Management Arrangements BIBH COMMITTEE CEO - Paul O Cnnell Executive Secretary - Brian Firth Executive
PADUA COLLEGE LIMITED ACN 072 693 700 ABN 20 072 693 700
PADUA COLLEGE LIMITED ACN 072 693 700 ABN 20 072 693 700 Plicy Title Versin Number Date Issued Critical Incident Management Plicy 2.0 Nvember 2007 Reviewed April 2010 June 2015 Definitin Critical incidents
SECTION J QUALITY ASSURANCE AND IMPROVEMENT PROGRAM
Audit Manual Sectin J SECTION J QUALITY ASSURANCE AND IMPROVEMENT PROGRAM Ref. Plicy and Practice Requirements IIA Standards and Other references J 1 Plicy: The Head f Internal Audit shall develp and maintain
Website Domain Naming Standard
University Cmmunicatins Prepared by Mike Hrn, University Cmmunicatins Last Edited July 22, 2014 Executive Summary This dcument utlines the standards fr public- facing website hst names and was created
Terms of Reference for the Fire Review Panel
Terms f Reference fr the Fire Review Panel Purpse The Fire Review Panel (the Panel) is appinted t prvide independent advice t the Minister f Internal Affairs (the Minister) abut hw the Gvernment can achieve:
17 Construction environmental management plan (CEMP)
17 Cnstructin envirnmental management plan (CEMP) Bur Happld Cntents 17 Cnstructin Envirnmental Management Plan (CEMP) 17-1 17.1 Intrductin 17-1 17.2 Intrductin t EMS 17-1 17.2.1 Plicy 17-2 17.2.2 Planning
Duration of job. Context and environment: (e.g. dept description, region description, organogram)
Rle Prfile Jb Descriptin Jb Title Ref n: Prgramme Manager, Services fr Internatinal Educatin Marketing Directrate r Regin East Asia Department/Cuntry Indnesia Lcatin f pst Jakarta Pay Band G Reprts t Senir
ONGOING FEEDBACK AND PERFORMANCE MANAGEMENT. A. Principles and Benefits of Ongoing Feedback
ONGOING FEEDBACK AND PERFORMANCE MANAGEMENT A. Principles and Benefits f Onging Feedback While it may seem like an added respnsibility t managers already "full plate," managers that prvide nging feedback
Environmental, Health & Safety Management System (EHSMS) Training, Awareness and Competency Procedure Revision Number: 7
Envirnmental, Health & Safety Management System (EHSMS) Dcument Number: 00122 Issue Date: 05/07/2014 Training, Awareness and Cmpetency Prcedure Revisin Number: 7 Prepared By: Stalcup, Bryce Apprved By:
National Australia Bank Limited Group Disclosure & External Communications Policy
Natinal Australia Bank Limited Grup Disclsure & External Cmmunicatins Plicy Grup Disclsure & External Cmmunicatins Plicy Page 2 f 7 Grup Disclsure & External Cmmunicatins Plicy ( the Plicy ) 1. Overview
General Records Authority 33. Accredited Training
General Recrds Authrity 33 2012/00579704 Accredited Training February 2013 This is an accurate reprductin f the authrised recrds authrity cntent, created fr accessibility purpses CONTENTS INTRODUCTION
FINANCIAL OPTIONS. 2. For non-insured patients, payment is due on the day of service.
FINANCIAL OPTIONS 1. Fr thse patients wh carry dental insurance, all c-payments are due n date f service. We will file yur claim as a service t yu, and will d ur very best t maximize yur benefits. We accept
St Andrews Christian College BOARD CONFLICT OF INTEREST POLICY
St Andrews Christian Cllege BOARD CONFLICT OF INTEREST POLICY April 2011 St Andrews Christian Cllege 2 Bard Cnflict f Interest Plicy Plicy Dcument Infrmatin Plicy Name Bard Cnflict f Interest Plicy Authr/Supervisr
LCVP LINK MODULES. The Written Examination will take place on the first Wednesday in May
LCVP LINK MODULES The Written Examinatin will take place n the first Wednesday in May Read a cpy f yur Prtfli f cursewrk, as it is an excellent revisin tl fr the written paper. Read the Prtfli the night
COMPLIMENTS & COMPLAINTS POLICY AND PROCEDURE
COMPLIMENTS & COMPLAINTS POLICY AND PROCEDURE POLICY VERSION NUMBER 1 MEMBER OF STAFF RESPONSIBLE FOR POLICY Principal RECORD OF REVISIONS TO POLICY DATE DETAILS APPROVED BY May 2015 Finalised and added
HOLY CROSS HOSPITAL JOB DESCRIPTION AND CANDIDATE PROFILE
HOLY CROSS HOSPITAL JOB DESCRIPTION AND CANDIDATE PROFILE Jb title: Respnsible t: Accuntable t: Key wrking relatinships: Staff Nurse Ward Sister Directr f Clinical Services Directr f Clinical Services,
Business Continuity Management Systems Foundation Training Course
Certificatin criteria fr Business Cntinuity Management Systems Fundatin Training Curse CONTENTS 1. INTRODUCTION 2. LEARNING OBJECTIVES 3. ENABLING OBJECTIVES KNOWLEDGE & SKILLS 4. TRAINING METHODS 5. COURSE
CRITERIA FOR Forming A GROUP
CRITERIA FOR Frming A GROUP 1. Infrm yur cmmunity If yu want t represent yur parish r cmmunity, speak with the yuth minister, the pastr r a cmmunity leader abut frming a WYD grup. Share what mtivates yu
Newborn Blood Spot Failsafe Solution (NBSFS) Operational Level Agreements. Part B: Child Health Record Department (CHRD) Users
Newbrn Bld Spt Newbrn Bld Spt Failsafe Slutin (NBSFS) Operatinal Level Agreements Part B: Child Health Recrd Department (CHRD) Users Versin 1.2 / May 2015 Uncntrlled when printed. T ensure yu have the
LEED Rating System Development
LEED Rating System Develpment Why are the LEED rating systems being updated? The hallmark f LEED and its ability t affect market transfrmatin is its cntinuus imprvement cycle that enables the rating system
By offering the Study Abroad Scholarship, we hope to make your study abroad experience much more affordable!
Internatinal Educatin Prgrams is pleased t annunce a Study Abrad Schlarship fr Seattle Central Cmmunity Cllege students. The schlarship has been established by the Internatinal Educatin Prgrams divisin
UCISA. Creating a Service Desk Good Practice Guide
UCISA Creating a Service Desk Gd Practice Guide This guide has been put tgether but the UCISA Service Desk Grup and designed t be used in the wrkshps at the Advisry and IT Supprt Sympsium 2011. The purpse
School Psychology Program: Fitness to Practice Policy
Schl Psychlgy Prgram: Fitness t Practice Plicy This Fitness t Practice Plicy applies t all students upn enrllment in the Schl Psychlgy Prgram, and remains in effect until cmpletin f the Prgram. It is imprtant
IRCA Briefing note: ISO/FDIS 19011:2011 Guidelines for auditing management systems
IRCA Briefing nte: ISO/FDIS 19011:2011 Guidelines fr auditing management systems Intrductin The Internatinal Register f Certificated Auditrs (IRCA) has prepared this briefing nte t cmmunicate t IRCA Certificated
Training & Assessment Strategy Policy Procedure
1.0 Purpse The purpse f this plicy and prcedure utline the methdlgy t develp training and assessment strategies, implementing a cmprehensive training and assessment strategy, and t ensure that all training
Oregon State Library Customer Service Standards and Guidelines
Oregn State Library Custmer Service Standards and Guidelines Overview It is the gal f the State Library t prvide unifrm high-quality service t State Library custmers and t clleagues. High-quality custmer
Public consultation paper
Public cnsultatin paper Nvember 2012 Public cnsultatin n guidelines fr prfessinal indemnity insurance arrangements fr nurses and nurse practitiners. Please prvide feedback by email t: nmbafeedback@ahpra.gv.au
CAPITALISATION PLAN PLAN FOR CAPITALISATION OF PROJECT RESULTS
CAPITALISATION PLAN PLAN FOR CAPITALISATION OF PROJECT RESULTS INTRODUCTION Easy Finance Capitalisatin Plan identifies the strategy t ensure explitatin and sustainability f the prject beynd prject s develpment
Thank you for your interest in the above post. Please find enclosed the following:
September 2015 Dear Applicant Marketing & Events Assistant Thank yu fr yur interest in the abve pst. Please find enclsed the fllwing: a jb descriptin a persn specificatin guidelines n cmpleting the applicatin
ISO Management Systems. Guidance on understanding the benefits of an ISO Management System
ISO Management Systems Guidance n understanding the benefits f an ISO Management System Welcme & Intrductins 4031 University Drive, 206, Fairfax, VA 22030 3 Grant Square, 243, Hinsdale, IL 60521 www.radiancmpliance.cm
AQF LEVEL AQF LEVEL 9 CRITERIA MASTERS DEGREE (COURSEWORK) PROGRAM LEARNING OUTCOMES
Master f Speech Pathlgy PURPOSE AQF LEVEL AQF LEVEL 9 CRITERIA MASTERS DEGREE (COURSEWORK) PROGRAM LEARNING OUTCOMES The Masters Degree (Cursewrk) qualifies individuals wh apply an advanced bdy f knwledge
Impact Partnership Business Plan 2011/12. Impact Partnership Payroll Services. Business Plan 2011/12
Impact Partnership Payrll Services Dcument Cntrl Authr(s) Apprver(s) Issue Dawn Richardsn Draft 1.0 D Darbyshire Draft 4.0 E. Esenu Draft 5.0 D Richardsn Draft 6.0 D Darbyshire D Wild v7 E Esenu D Darbyshire
CMS Eligibility Requirements Checklist for MSSP ACO Participation
ATTACHMENT 1 CMS Eligibility Requirements Checklist fr MSSP ACO Participatin 1. General Eligibility Requirements ACO participants wrk tgether t manage and crdinate care fr Medicare fee-fr-service beneficiaries.
Inspired Leaders Principal Licensure Program PROGRAM APPLICATION
Inspired Leaders Principal Licensure Prgram PROGRAM APPLICATION Applicatin Submissin Prcess: Submit the fllwing t the Center fr Educatinal Leadership: Prgram applicatin Experience Verificatin Frm Tw Current
ITIL Release Control & Validation (RCV) Certification Program - 5 Days
ITIL Release Cntrl & Validatin (RCV) Certificatin Prgram - 5 Days Prgram Overview ITIL is a set f best practices guidance that has becme a wrldwide-adpted framewrk fr Infrmatin Technlgy Services Management
VACANCY. SENIOR MANAGER: SPECIAL PROJECTS AND STAKEHOLDER MANAGEMENT x1 3 YEAR CONTRACT (WITH A POSSIBILITY OF BEING EXTENDED TO 5 YEARS) JOB LEVEL: 5
VACANCY POSITION: DURATION REGION: PORTFOLIO: SENIOR MANAGER: SPECIAL PROJECTS AND STAKEHOLDER MANAGEMENT x1 3 YEAR CONTRACT (WITH A POSSIBILITY OF BEING EXTENDED TO 5 YEARS) NATIONAL OFFICE OCEO JOB LEVEL:
2 DAY TRAINING THE BASICS OF PROJECT MANAGEMENT
2 DAY TRAINING THE BASICS OF PROJECT MANAGEMENT BASICS f Prject management 1.1. Objectives All participants will learn abut prject-based wrking by getting hands-n experience f a number f techniques. The
Change Management Process For [Project Name]
Management Prcess Fr [Prject Name] i 1 Intrductin The is fllwed during the Executin phase f the Prject Management Life Cycle, nce the prject has been frmally defined and planned. 1.1 What is a Management
Overview of key services and support proposed for Career Colleges
Overview f key services and supprt prpsed fr Career Clleges Becming a Career Cllege will give yu an effective and high quality brand t prvide excellent vcatinal educatin fr 14-19 year lds. This can cver
RESTRUCTURING THE ADDITIONAL DUTY HOURS ALLOWANCE. Part I of Volume II JOB DESCRIPTIONS FOR DIRECTORS
RESTRUCTURING THE ADDITIONAL DUTY HOURS ALLOWANCE Part I f Vlume II JOB DESCRIPTIONS FOR DIRECTORS ACCRA, SEPTEMBER, 2005 Ghana Ministry f Health Ghana Health Services Cnsultants: Cedar Care Trust Internatinal
Request for Resume (RFR) CATS II Master Contract. All Master Contract Provisions Apply
Sectin 1 General Infrmatin RFR Number: (Reference BPO Number) Functinal Area (Enter One Only) F50B3400026 7 Infrmatin System Security Labr Categry A single supprt resurce may be engaged fr a perid nt t
Contact Officer Contact Telephone Closing Date
Rle Descriptin Business Services Manager Jb Ad Reference Jb Evaluatin N. 13378 TRIM N. 13/435215 Wrk Unit Lcatin Classificatin Jb Type Salary Range State Schl/State High Schl r ther educatin institutin
Duty Statement Manager The Early Years at Seymour (TEYS)
Duty Statement Manager The Early Years at Seymur (TEYS) Psitin Title Respnsible T Time Fractin Status Salary and Cnditins Psitin Purpse: Manager The Early Years at Seymur (TEYS) Business Manager and Head