Child and Family Friendliness on the North Shore:

Transcription

1 Child and Family Friendliness on the North Shore: Perspectives of Service Providers and Parents Prepared by: Denise Buote, Arbor Educational and Clinical Consulting Inc. Prepared for: The North Shore Neighbourhood House and North Shore Community Resources April P a g e

2 Contents Executive Summary... 3 Introduction... 5 Snapshot of the North Shore... 5 Community Feedback Process... 7 Service Providers Survey Results... 8 Survey Participant Background... 8 Service Provider Ratings of Aspects of Child and Family Friendliness on the North Shore Key Findings from Service Providers Parent Survey Results Survey Participant Background Parent Ratings of Aspects of Child and Family Friendliness on the North Shore Key Findings from Parents Appendix A: EDI Results for North and West Vancouver School Districts C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

3 Executive Summary From January to March 2013, service providers and parents were invited to provide feedback on their perceptions of child and family friendliness on the North Shore as it relates to children ages There were two stages to this community consultation. The first was a forum for service providers held on January 21 st, Fifty service providers attended this forum where they completed a survey and participated in a discussion about selected aspects of child and family friendliness. The second stage consisted of two online surveys - one for service providers and one for parents. One hundred service providers and 1,724 parents completed a survey in which they were asked to rate items deemed to be indicators of communities that are child and family friendly. While there were a small number of areas in which service providers and parents differed with regard to their perceptions, most aspects of child and family friendliness were perceived in similar ways. Key findings of this community consultation process include: There are many play areas and parks that are well-maintained on the North Shore. In some instances, play equipment needs updating. Additional factors that would enhance the play areas and parks are covered areas that offer protection from the sun and rain, more safely designed routes to all parks, and accessible washrooms. Overall there are many welcoming places on the North Shore where parents of young children can meet one another. Greater programming in the evenings and on the weekends as well as access to drop-in childcare would enhance family support services. There is a range of early learning and childcare programs on the North Shore that are of high quality. Challenges for families include access to some highly desirable programs due to long waiting lists, high fees, and hours that can be difficult to accommodate for families in which parents work full-time. Some transportation issues appear to be in need of significant attention. Challenges include limited access to adequate bus shelters and strollerfriendly buses, roads without sidewalks, areas in which crosswalks are perceived to be dangerous for children, and safety concerns at school drop-off and pick-up zones. Overall, health services are seen as a relative strength on the North Shore. Recreation and community services are seen as quite strong on the North Shore with a wide variety of programming available. In particular, library services are perceived to be very strong. Enhancements to these services would include more programs that involve children with nature and programs that allow children to explore their own and different cultures. While some local businesses have made efforts to make their business more child and family friendly, there is room for growth in this area. Paying attention to aspects such as having washrooms equipped with change tables, ensuring wheelchair and stroller accessibility and adding other features 3 P a g e

4 (e.g., child sized shopping carts, candyfree shelves at the check-out) that make shopping with a small child easier would be welcomed by both parents and service providers. Parents experiences in the workplace vary a great deal with respect to how supportive they experience employers to be as they negotiate work-life balance. Most parents are content with their housing situation but commented that the high cost of housing creates challenges in raising a family on the North Shore. Based on the results of this survey, the North Shore is heading in the right direction in order to enhance factors that would make the community more child and family friendly. While some of the factors in need of attention require considerable financial investment and planning, others may be easier to implement through some changes in programming, greater public awareness of available free and fee-based programs, and public education around simple strategies that organizations and businesses can undertake to create an environment that is perceived to be child and family friendly. 4 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

5 Introduction In October 2011, the North Shore Congress, a forum of elected and appointed public officials, endorsed the Child and Family Friendly Community Charter. This Charter was in large part developed in response to data gathered through the Early Development Instrument (EDI) that indicated that a sizeable percentage of children on the North Shore are vulnerable as they enter Kindergarten (See Appendix A for an overview). The Charter outlines key actions to be undertaken on the North Shore in order to support the healthy development of young children and families. One of the action items of the Charter is: The North Shore Congress agrees to promote child friendly communities. In order to begin to examine the perceptions of the degree to which the North Shore is experienced as child and family friendly, it was decided community feedback was needed, both from parents and child and family service providers. Given the significant differences in developmental needs across childhood and adolescence, this consultation focused on child and family friendliness as it relates to children ages Funds to undertake this work were raised at the Municipal level. The North Shore Neighbourhood House in partnership with North Shore Child Care Resource and Referral were asked to provide leadership for the project. Snapshot of the North Shore 1 The following is based on Statistics Canada 2011 Census data: City of North Vancouver Total population: 48,195 Number of children ages 0-6: 3,225 Number of children ages 7-12: 2,435 Number of children ages 13-19: 3,225 Percentage of the population ages 0-6: 6.7% Percentage of the population ages 7-12: 5.1% Percentage of the population ages 13-19: 6.7% What is Child and Family Friendliness? It is a city s commitment to fulfilling children's rights to: Influence decisions about their city Express their opinions on the city they want Participate in family, community and social life Be protected from exploitation, violence and abuse Walk safely in the streets Meet friends and play Have green spaces for plants and animals Live in an unpolluted environment Participate in cultural and social events Be an equal citizen of their city with access to every service, regardless of ethnic origin, religion, income, gender or disability from: statistics were not available for the Squamish or Tsleil-Waututh Nations data are available at 5 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

6 District of North Vancouver Total population: 84,415 Number of children ages 0-6: 5,785 Number of children ages 7-12: 6,350 Number of children ages 13-19: 8,730 Percentage of the population ages 0-6: 6.9% Percentage of the population ages 7-12: 7.5% Percentage of the population ages 13-19: 10.3% District of West Vancouver Total population: 42,695 Number of children ages 0-6: 2,025 Number of children ages 7-12: 2,810 Number of children ages 13-19: 4,105 Percentage of the population ages 0-6: 4.7% Percentage of the population ages 7-12: 6.6% Percentage of the population ages 13-19: 9.6% Bowen Island Municipality Total population: 3,400 Number of children ages 0-6: 200 Number of children ages 7-12: 275 Number of children ages 13-19: 255 Percentage of the population ages 0-6: 5.9% Percentage of the population ages 7-12: 8% Percentage of the population ages 13-19: 7.5% Lion s Bay Total population: 1,320 Number of children ages 0-6: 85 Number of children ages 7-12: 75 Number of children ages 13-19: 100 Percentage of the population ages 0-6: 6.4% Percentage of the population ages 7-12: 5.7% Percentage of the population ages 13-19: 7.7% 6 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

7 Community Feedback Process Based on the Making your Community More Child and Youth Friendly: Focusing on the Early Years 2 document and survey items and rating scale, two surveys were developed: one for service providers (paper-based and online) and one for parents (online). While most items were taken directly from the document, there were some items that were added and some adapted in order to best fit the current project. The service provider survey consisted of 69 items while the parent survey consisted of 52 items. Survey participants were invited to make additional comments after each section of the survey. The following child and family friendliness areas were of focus: Parks, fields, and open spaces Family support services Early learning and childcare Transportation Health Services Recreation and Community Services Workplaces Local Businesses Elementary schools (parent survey only) Housing (parent survey only) In order to get the perspectives of service providers and parents, the following approach was implemented from January to March Service providers: A wide range of service providers were invited to a half-day forum held on January 21 st, At this forum, service providers were asked to complete a paper-based survey as well as engage in an interactive session in which survey items in four domains (family support services; early learning and childcare; recreation and community services; and workplaces) were voted upon and selected items within the four domains were discussed among the group. An online survey was also launched in order to reach as many service providers as possible. The survey was advertised through existing lists. Parents: Parents were invited to complete an online survey. A link for this survey was sent to service providers in order that they could pass the information on to the parents with whom they worked. The survey was also advertised through the North Vancouver and West Vancouver School Districts, and a link for the survey was put on the North Shore Neighbourhood House and North Shore Community Resources websites. 2 Society for Children and Youth of BC (2010). Making your Community More Child and Youth Friendly: Focusing on the Early Years. 7 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

8 Service Providers Survey Results Survey Participant Background A total of 50 service providers participated in the child and family friendliness forum held on January 21 st, An additional 50 service providers completed an online survey. Survey results for the forum participants and online survey participants are presented together. Service providers were asked to indicate the sector in which they worked with children and families. Ninety-five service providers completed this question. Note that four of the service providers reported working in dual sectors. 30 Sector of Work (n=95) Service providers reported.5 years to 40 years (median of 11 years) of working with children on the North Shore. 8 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

9 Ages of Children and Youth with whom Service Providers Work (n=97) 13 to 18 years of age 9% Other 4% Birth to 2 years of age 23% 10 to 12 years of age 20% 6 to 9 years of age 19% 3 to 5 years of age 25% Other includes: parents, families, adults, and service providers. Note that two participants noted that they worked with 0-6 and prenatal to 6. Bowen Island 5% Areas in which Service Providers Work (n=99) Squamish Nation 4% Lions Bay 5% Tsleil-Waututh Nation 4% District of North Vancouver 25% West Vancouver 25% City of North Vancouver 32% Note that several service providers indicate that they work in more than one area of the North Shore. 9 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

10 Service Provider Ratings of Aspects of Child and Family Friendliness on the North Shore Note: When ratings of strongly agree and agree are combined and result in 80% or more of ratings, percentages are bolded and enlarged. Parks, Fields and Other Open Spaces Our Community has Disagree Not Sure well-maintained play areas. (n=97) 21% 67% 6% 6% places where young children can play informal sports (e.g., ball). (n=96) spaces that have been designed to keep children away from traffic (e.g., presence of fences, sidewalks, bushes). (n=96) public places for children and adults of all ages to gather socially. (n=95) routes to the places that children and their parents/caregivers regularly go (e.g., local park) that are well marked, well lit and safely designed. (n=94) trails and natural areas nearby that are accessible with strollers. (n=92) natural areas (e.g., trees, bushes, water) close by for play. (n=94) 23% 59.5% 11.5% 6% 12.5% 63.5% 16% 8% 25% 57% 12% 6% 5% 58.5% 25.5% 11% 13% 57.5% 11% 18.5% 33% 58.5% 4.5% 4% age-appropriate play spaces. (n=90) 13% 68% 12% 7% community gardens and urban farms that are accessible to children s groups so that children can be exposed to agriculture. (n=92) manufactured play equipment that is always designed with natural features (e.g., trees, bushes). (n=92) seating in all parks, close to play areas, where parents/caregivers can see their children s play and safety. (n=92) natural shade or manmade cover that allows children and their parents/caregivers to be out of the direct sun while they play outside. (n=93) covered areas for children to play under when it is raining. (n=95) washrooms that are accessible in the parks and other recreational areas. (n=95) 21% 46% 20% 13% 6% 42% 37% 15% 8% 63% 19% 10% 2% 31% 47% 20% 2% 12% 74% 12% 4% 59% 25% 12% 10 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

11 Key changes in parks, fields, and other open spaces which service providers would like to see happen on the North Shore: More parks (even small ones) throughout the North Shore where children can play Updates to playgrounds Installation of covered areas to protect children from sun and rain Accessible washrooms at parks Family Support Services Our Community has Disagree Not Sure home visiting and phone call programs after the birth of a child, continuing throughout early childhood when necessary. (n=92) 19% 52% 5% 24% welcoming places where parents of young children can meet 23% 62% 7.5% 7.5% each other (e.g., coffee shops, restaurants, parks). (n=93) access to a variety of community-based services including 26% 64% 1% 9% parent-child programs such as Mother Goose, parent support groups, parent skills training. (n=95) information for parents and service providers on recognizing 14% 60% 9% 17% and reporting child abuse/neglect. (n=93) opportunities for multi-family and multi-generational 7% 43% 33% 17% activities that promote the concept of it takes a village to raise a child. (n=91) access to a range of services that address the special needs 19% 55% 12.5% 13.5% of children and families, such as those offered by infant development consultants, physiotherapists, and occupational and language therapists. (n=89) cultural and literacy programs for children who will be 15% 55% 6% 24% entering Kindergarten within the year. (n=91) programs scheduled and support resources provided so that 5% 52% 21% 22% accessibility of programs is maximized. (n=92) access to drop-in and occasional childcare. (n=93) 7.5% 50.5% 31% 11% Key changes in family support services which service providers would like to see happen on the North Shore: Programs scheduled in the evenings and on weekends to accommodate working parents Low or no cost programs in order to increase accessibility for all families More multicultural programming More information in the public domain about programs and services More collaboration among services Increase in spaces for highly attended programs Programs and services that provide language support for parents who are non-english speakers 11 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

12 Multigenerational Programs Cultural and Literacy Programs Program accessibility Family Support Services Forum Discussion Summary Aspects for Enhancement Existing Challenges Outstanding Questions General Observations Opportunities for multigenerations to come together. The times of many programs do not fit the schedule of working parents. Do seniors want to spend some of their time interacting with children? Grandparents have been a part of some of their grandchildren s programs. Programs that offer combined literacy and cultural programs. Having a clear definition of cultural and literacy. What would it look like to have culture and literacy intertwined? There are a lot of literacy programs but not many programs that focus on culture. The availability of programs for dual working families (e.g., programs offered in the evenings and on weekends) Physical space to offer programs at high traffic times. Financial accessibility of programs for some families. How do we reach the hard-to-reach population? There can be language barriers to accessibility to programs There have been challenges with understanding the perspectives of other cultures with regard to child behavior. 12 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

13 Transportation Our Community has Disagree Not Sure bike lanes and trails for walking, cycling, both for recreation 17% 43% 27% 13% and for travel between key locations (e.g., town centre, recreation facilities, major parks). (n=88) bike racks located in highly visible locations outside all public 9% 51% 20% 20% buildings. (n=89) bus shelters that are easily accessible, stroller-friendly, and 7% 38% 43% 12% provide adequate shelter from rain, wind etc. (n=89) public transportation that is stroller-friendly. (n=87) 7% 41.5% 32% 19.5% safe routes for children to walk to school (e.g., walking 5% 37% 36% 22% school bus programs, safe and accessible walking paths). (n=92) safe drop-off and pick-up areas around school sites. (n=91) 7% 43% 27% 23% Key changes in transportation which service providers would like to see happen on the North Shore: Create bike lanes Increase stroller-friendliness on transit Increase frequency of some transit routes Increase enforcement of bylaws and traffic rules at school drop-off and pick-up zones Repair sidewalks that are damaged; ensure that all streets have sidewalks Health Services Our Health Services have accessibility for wheelchairs and strollers at all health facilities. (n=90) doctors and dentists offices, and public health clinics equipped with things to make children and parents feel at ease (e.g., play areas, toys, age appropriate reading materials, change tables, private breastfeeding areas). (n=90) non-judgmental and respectful staff, including reception staff, who are trained in working with children. (n=87) Disagree Not Sure 12% 54% 7% 27% 3% 46% 23% 28% 7% 52% 12.5% 28.5% 13 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

14 Early Learning and Childcare Our Early Learning and Childcare Services have Disagree Not Sure a range of services that meet both children s and parents 10% 68% 16% 6% needs, including services appropriate for children of different ages and cultures. (n=88) a range of services that meet both children s and parents 8% 44% 29% 19% needs, including services appropriate for children with special needs. (n=89) childcare programs that allow children to start at flexible 4% 34% 33% 29% times during the day. (n=91) careful screening and training of staff and volunteers. (n=87) 10.5% 63.5% 8% 18% services that encourage parents to drop in any time (i.e., an open door policy). (n=89) 9% 45% 19% 27% staff who understand how children learn through 21% 66% 4% 9% spontaneous play. (n=86) partnerships between community recreation programs and 15% 57% 14% 14% childcare/education providers. (n=85) a wide range of activities for children of all abilities. (n=87) 17% 48% 14% 21% support services for childcare/education providers (e.g., professional development courses). (n=88) 15% 57% 10% 18% information for parents on choosing childcare/education 19% 64.5% 3.5% 13% services. (n=90) Key changes in early learning and childcare which service providers would like to see happen on the North Shore: Lower fees (increased support from government) More spaces Greater access to programs for children with special needs 14 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

15 Flexible start times in programs Range of activities Early Learning and Childcare Forum Discussion Summary Aspects for Enhancement Opportunities for multi-generations to come together. Existing Challenges Funding to allow for longer hours. Staffing for longer hours. Many staff work between programs so their time is not flexible. Outstanding Questions None noted. General Observations Start times are not always the issue - pickup times must be set. Programs vary with regards to having parents observe their children. Activities for children with special needs. Funding Adequate staffing for children with special needs. Long waitlists for support services for children with special needs. None noted There are a range of activities for most children. Some families hire their own special needs assistant. This can be a financial burden. Recreation and Community Services Our Recreation and Community Services have staff and facilities that are welcoming to parents and their children. (n=90) services that are welcoming and accessible to children with disabilities. (n=88) access to financial aid for families for recreational services and other social programs. (n=88) Disagree Not Sure 29% 68% 1% 2% 17% 40% 13.5% 29.5% 16% 49% 12% 23% careful screening and training of staff and volunteers. (n=88) 18% 50% 5% 27% drop-in facilities for families with young children. (n=90) 19% 65% 4% 12% programs that involve children with nature. (n=91) 8% 40% 31% 21% a balance among the types of programs offered (e.g., skill 14% 51% 9% 26% development, competitive vs. non-competitive). (n=90) a range of arts and crafts programs for children. (n=91) 23% 63% 2% 12% programs for children that provide opportunities for them to discover their own and other cultures. (n=90) involvement of children in community festivals and events. (n=89) public library spaces designed to meet the needs of children, such as areas for reading aloud and using computers. (n=91) 8% 28% 34% 30% 19% 65% 7% 9% 34% 55% 1% 10% literacy programs for young children. (n=90) 27% 57% 3% 13% intergenerational arts programs and activities. (n=90) 9% 27% 30% 34% 15 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

16 Nature Programs Literacy Programs Key changes in recreation and community services which service providers would like to see happen on the North Shore: More low or no cost programs and services Increase in programs offered in the evening and on weekends to accommodate working parents More free play opportunities at recreation centres More childminding at recreation centres More opportunities for cultural events to be shared among community members Recreation and Community Services Forum Discussion Summary Aspects for Enhancement Existing Challenges Outstanding Questions General Observations Interpretive walks for families. Connections with immigrant families to encourage exploration of nature with their children. Having a garden plot for every childcare program. West Vancouver needs more Strong Start programs. Inclusion of food literacy in programs. Liability issues. Transportation issues. Environmental issues. None noted. What is considered nature? Is it playgrounds or forests? What would help to get children out into nature? What services are community and what services are recreation? There don t appear to be many organizations that take children into nature. Ecology Centre is used a great deal. Recreation Centres have a walking club; GVRD offers interpretative walks. Edible garden programs are available. None noted. 16 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

17 Local Businesses Our Community has stroller and wheelchair accessibility at all retail outlets. (n=92) things that make shopping easier for parents with young children (e.g., play areas, designated parking for those with young children, shopping carts with child restraint harnesses). (n=90) facilities and services designed to meet the needs of young children (e.g., stores with child-sized shopping carts, mall washrooms with child-sized toilets and sinks, changing tables). (n=89) local businesses that support community initiatives to enhance child friendliness. (n=91) Disagree Not Sure 7% 42% 29% 22% 7% 47.5% 28.5% 17% 5% 35% 43% 17% 4% 40% 22% 34% Workplaces on the North Shore Our Community has Disagree Not Sure employers who pay a living wage (minimum of $19.14 an 1% 20% 47% 32% hour). (n=90) employers who abide by the labour code. (n=90) 8% 49% 15% 28% employers who provide workplace childcare, including 1% 7% 53% 39% facilities for nursing mothers. (n=92) employers who provide information and support in finding 2% 15% 46% 37% childcare. (n=92) employers who have good parental leave policies. (n=88) 1% 43% 18% 38% employers who promote, allow or support job sharing and 1% 36% 38% 25% flexible working hours. (n=89) employers who provide information and support on 3.5% 12.5% 45% 39% parenting issues (e.g., on-site educational workshops). (n=89) employers who allow parents to bring their children to work 2% 13% 46% 39% (e.g. in the case of emergency as well as for learning purposes). (n=90) employers who hold family events. (n=90) 3.5% 23.5% 43% 30% employers who support community programs for children and youth. (n=92) 4% 52.5% 15% 28.5% Key changes in workplaces which service providers would like to see happen on the North Shore: Increase in wages in order that families can afford to live on the North Shore Education for employers on how to create child and family friendly workplaces 17 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

18 Business Support for Programs Flexible working hours Childcare Support Workplace Forum Discussion Summary Aspects for Enhancement Existing Challenges Outstanding Questions General Observations Higher visibility of representatives from the business community (e.g., Chamber of Commerce) on various committees. More ways to have sustainable support for programs e.g., adopt a childcare program, adopt a Mother Goose program. Education for employers about the benefits/challenges of job share positions. Have employers direct employees to the NSCR for support in finding childcare. Chamber of Commerce could advocate for childcare from an economic model. One time donations add to challenges for program sustainability. Competition for funding and donations among organizations. Some businesses are very small or have set hours of operation so there is not the flexibility in hours. Some job share positions come with no benefits (only one partner in the job share gets the benefits). Job sharing for nonprofit organizations is very difficult from a financial stance. There is not a cohesive process for advocating for childcare in the business community. Are there businesses that want to donate but they don t know how? Could there be a system through the municipality where businesses could donate and then donations would be funneled to organizations? (Note that this may not be favored by all). None noted. Is onsite childcare feasible for employers and parents? Sporting events have good support from businesses. Good support from Canadian Tire, North Shore Athletics for Kids, local bike shops etc. that donate prizes for events. Building relationships with businesses in your neighbourhood can work really well. Funders like to be recognized. This is important. When the employer pays for the benefits in the job share it translates into retaining valuable employees. Home-based offices are still not widely accepted. Some employers have tried onsite childcare but were not able to fill spaces. Some families would prefer that their child stay in their community for childcare. 18 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

19 Key Findings from Service Providers Aspects of Child and Family Friendliness that are in Need of Attention on the North Shore The following aspects of child and family friendliness were perceived to be in need of attention (less than 50% of service providers gave the survey item a positive rating) on the North Shore 3 : Parks, Fields and Other Open Spaces Natural or manmade cover that protects children from the sun. Covered areas for children to play under when it is raining. Transportation Bus shelters that are easily accessible, stroller-friendly, and provide adequate shelter from wind and rain. Public transportation that is stroller-friendly. Safe routes for children to walk to school. Safe drop-off and pick-up areas around schools. Health Services Health offices equipped with things to make children and parents feel at ease (e.g., play areas, age appropriate reading material, change tables) 4 Early Learning and Childcare Childcare programs that allow children to start at flexible times. Recreation and Community Services Programs that involve children with nature. Programs for children that provide them opportunities for them to discover their own and other cultures. Intergenerational arts programs and activities. Local Businesses Stroller and wheelchair accessibility at all retail outlets. 3 Items in which 30% or more of survey participants indicated not sure are not included in the summary of areas to be addressed and strengths. 4 Parents gave this item a very positive rating. Also, some parents commented that they prefer to bring their own toys and books due to the spread of illness that may come from toys that are not cleaned regularly. 19 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

20 Facilities and services designed to meet the needs of young children (e.g., stores with child-sized shopping carts, changing tables etc.) Aspects of Child and Family Friendliness that are Strengths on the North Shore The following aspects of child and family friendliness were perceived to be very strong (more than 80% of the service providers agreed or strongly agreed with the item) on the North Shore. Parks, Fields and Other Open Spaces Well-maintained play spaces. Places where young children can play informal sports. Public places where children and adults can gather together. Natural areas close by for play. Age appropriate play spaces. Family Support Services Welcoming places where parents of young children can meet each other. A variety of community-based services such as parent-child programs, parent support groups and parent skills training. Early Learning and Childcare 5 Staff who understand how children learn through spontaneous play. Information for parents on choosing childcare/education services. Recreation and Community Services Staff and facilities that are welcoming to parents. Drop-in facilities for families with young children. A range of arts and crafts programs for children. Involvement of children in community festivals and events. Public library spaces designed to meet the needs of children. Literacy programs for young children. 5 Service providers, through the forum discussion and survey comments, noted that the cost of early learning and childcare and the limited number of spaces is a problem on the North Shore. They also noted that more support and training is needed for working with children with special needs. 20 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

21 Parent Survey Results Survey Participant Background A total of 1,724 parents participated in the online survey. Parents were asked to indicate the age ranges of their children. While 1,724 parents completed the survey, several parents had more than one child. 2,854 children and youth in the distinct age categories were reported in this survey. 6 Ages of Children and Youth (n=2,854) % % 20% 25% 13% 0 Birth to two years Three to five years Six to nine years Ten to twelve years Thirteen to eighteen Number of Years Living on the North Shore (n=1,712) 55.5% % Less than 6 months 3% 6 months to 1 year 10% 9% 7.5% 1 year to 3 years 3 years to 5 years 5 years to 7 years 13% 7 years to 10 years More than 10 years 6 Parents may have more than 2,854 children and youth in their care as parents may have more than one child in a given age category. Parents were not asked to report the number of children in each category. 21 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

22 Participant Municipality/Area of Residence on the North Shore (n=1,718) 52% 22% 22% 2% 1% <1% <1% 1% Number of participants by area/municipality: District of North Vancouver (n=898); City of North Vancouver (n=380); District of West Vancouver (n=372); Bowen Island (n=30); Lions Bay (n=18); Squamish Nation (n=2); Tsleil-Waututh Nation (n=3); Outside of the North Shore (n=15); no response (n=6). Survey Participant First Language (n=1,711) English is not first language 17.5% English and another language are first languages 7.5% English is first language 75% 22 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

23 Parent Ratings of Aspects of Child and Family Friendliness on the North Shore 7 Note: When ratings of strongly agree and agree are combined and result in 80% or more of ratings, percentages are bolded and enlarged. Parks, Fields and Other Open Spaces Our Community has Disagree Not Sure play areas and parks that are well maintained. (n=1,682) 40% 53% 6% 1% spaces that have been designed to keep children away from traffic (e.g., there are fences, sidewalks, bushes etc. between play areas and traffic). (n=1,671) routes to the places (e.g., local park) that children and their parents/caregivers regularly go that are well marked, well lit and safely designed. (n=1,672) trails and natural areas nearby that are accessible with strollers. (n=1,669) seating in all parks, close to play areas, where parents/caregivers can see their children s play and safety. (n=1,667) natural shade or manmade cover that allows children and their parents/caregivers to be out of the direct sun while they play outside. (n=1,668) covered areas for children to play under when it is raining. (n=1,669) 22.5% 62.5% 13% 2% 14.5% 57% 25% 3.5% 20% 52% 18% 10% 21.5% 58.5% 16% 4% 13% 47% 34% 6% 3% 13% 75% 9% Key changes in parks, fields and other open spaces which parents would like to see happen on the North Shore 8 : More seating in parks More covered areas so children can play when it is raining out More stroller-friendly walking areas and bike paths More enforcement of dog etiquette (e.g., picking up after dogs, keeping dogs on leash) Greater access to washrooms More updated playgrounds More bike paths 7 For the parent survey results, confidence level is 95% with margins of error ranging from +/-2 to 2.5 (depending on the percentage of participants who did not answer a question or who endorsed not sure ) for all survey items except items in workplaces. Items in the workplace section have a margin of error of +/ Changes listed in this report are the ones most cited in the comments section on the survey. 23 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

24 Family Support Services Our Community has welcoming places where parents of young children can meet each other (e.g., coffee shops, restaurants, parks). (n=1,640) activities for multi-family and multi-generations that promote the concept of it takes a village to raise a child. (n=1,639) programs and services that are scheduled at times that work for parents and caregivers. (n=1,637) drop-in and occasional childcare at times that are convenient for parents and caregivers. (n=1,632) Disagree Not Sure 24% 59% 13% 4% 12% 44% 28% 16% 13% 56% 23% 8% 11% 43.5% 23.5% 22% Key changes in family support services which parents would like to see happen on the North Shore: More lower cost services More programs in the evenings and weekends for working parents and their children More advertising of programs and services More drop-in child care Early Learning and Childcare Our Early Learning and Childcare Services have a range of services that meet both children s and parents needs, including services appropriate for children of different ages, cultures, and special needs. (n=1,585) childcare programs that allow children to start at flexible times during the day. (n=1,582) services that encourage parents to drop in any time (i.e., an open door policy). (n=1,575) a wide range of activities for children of all abilities. (n=1,580) information for parents on choosing childcare/education services. (n=1,579) Disagree Not Sure 12% 54% 12% 22% 8 % 34% 26% 32% 8% 37% 22% 33% 15% 50% 13% 22% 13% 51% 16% 20% Key changes in early learning and childcare which parents would like to see happen on the North Shore: More affordable childcare More before and afterschool care programs at local schools More spaces for childcare (ages 0-5) 24 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

25 Shorter waitlists Programs that have hours that are more suited for working parents More Strong Start programs Greater consistency in the quality of programming More availability of information about early learning and childcare Greater support for children with special needs Recreation and Community Services Our Recreation and Community Services have Disagree Not Sure 34% 60% 3.5% 2.5% staff and facilities that are welcoming to parents and their children. (n=1,547) drop-in facilities for families with young children. (n=1,544) 23.5% 53% 6% 17.5% a balance among the types of programs offered (e.g., skill 28% 57% 8% 7% development, competitive vs. non-competitive, nature programs, arts and crafts, sports). (n=1,540) programs for children that provide opportunities for them to 11.5% 35% 17% 36.5% discover their own and other cultures. (n=1,544) involvement of children in community festivals and events. 24% 57% 6% 13% (n=1,532) public library spaces designed to meet the needs of children, 46% 48% 3% 3% such as areas for reading aloud and using computers. (n=1,545) literacy programs for young children. (n=1,541) 25% 44% 5% 26% Key changes in recreation and community services which parents would like to see happen on the North Shore: More culturally-based activities More programs offered at times that work for working parents and their children More programs that are lower in cost (particularly for families with two or more children) 25 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

26 Elementary Schools Our Elementary Schools Disagree Not Sure are welcoming to parents. (n=1,569) 34% 54% 5.5% 6.5% have parent advisory committees that have a real voice in school matters. (n=1,567) encourage parents of preschool-aged children to be involved in activities when appropriate. (n=1,569) have transition programs for children who will be entering school in September. (n=1,571) 31% 47% 8.5% 13.5% 19% 41% 14.5% 25.5% 16% 38.5% 16.5% 29% Key changes in elementary schools which parents would like to see happen on the North Shore: More involvement of parents in PAC committees PAC meetings that meet in the evenings so working parents can attend Increase in comprehensive transition programs for children entering Kindergarten (e.g., increase in the number of visits to the school by parents and children, more information for parents) Fewer closures of elementary schools Transportation Our Community has Disagree Not Sure bus shelters that are easily accessible, stroller-friendly, and 9% 39% 36.5% 15.5% provide shelter from rain, wind etc. (n=1,562) public transportation that is stroller-friendly. (n=1,559) 11% 46% 13% 30% safe routes for children to walk to school (e.g., walking 8% 42% 39% 11% school bus programs, safe and accessible walking paths). (n=1,563) safe drop-off and pick-up areas around school sites. (n=1,563) 10% 50% 33% 7% Key changes in transportation which parents would like to see happen on the North Shore: Creation of sidewalks where there currently are none Covered bus shelters Greater enforcement of bylaws and traffic laws at school drop-off and pick-up zones Increased safety at numerous street crossing areas Increase in traffic calming strategies Increased support by BC Transit for parents with small children and strollers 26 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

27 Health Services Our Health Services have friendly staff who are welcoming towards children.(n=1,546) include doctors, dentists, and public health offices that have things to make children and parents feel at ease (e.g., play areas, toys, age appropriate reading material etc.) (n=1,546) Disagree Not Sure 23% 63% 5% 9% 19% 61.5% 12% 7.5% Key changes in health services which parents would like to see happen on the North Shore: Easier access to GPs More walk-in clinics Toys and play areas in health services that are appealing and cleaned regularly Housing My home has easy access to the outside so that children can play outside. (n=1,536) is within a 10 minute walk to the nearest elementary school. (n=1,533) Disagree Not Sure 53.5% 37% 9% <1% 47% 31% 21.5%.5% has natural light coming in from the outside. (n=1,535) 55.5% 41% 3% <1% has enough space for the family. (n=1,530) 48.5% 39% 12%.5% is a safe place for my family. (free from mould, toxins, well built etc.) (n=1,530) 48% 42% 7% 3% is in a community in which children are welcomed. (n=1,528) 51.5% 42% 5% 1.5% Key changes in housing which parents would like to see happen on the North Shore: More affordable housing 27 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

28 Workplaces on the North Shore Our Community has Disagree Not Sure employers who pay a living wage (minimum of $19.14 an 2% 18% 24% 56% hour). (n=1,529) employers who abide by the labour code. (n=1,532) 5% 34% 7% 54% employers who provide information and support in finding 2% 13% 26% 59% childcare. (n=1,528) employers who have good parental leave policies. (n=1,531) 3% 22% 15% 60% employers who promote, allow or support job sharing and 3% 19% 20% 58% flexible working hours. (n=1,522) employers who provide information and support on 2% 10% 25% 63% parenting issues (e.g., on-site educational workshops). (n=1,526) employers who allow parents to bring their children to work 1.5% 11% 26.5% 61% (e.g. in the cases of emergency as well as for learning purposes). (n=1,529) employers who hold family events. (n=1,523) 2.5% 21.5% 18.5% 57.5% employers who support community programs for children and youth. (n=1,521) 4% 24% 14% 58% Key changes in workplaces which parents would like to see happen on the North Shore: Local Businesses Increase in wages Increase in flexibility for parents Our Community has things that make shopping easier for parents with young children (e.g., play areas, designated parking for those with young children, shopping carts with child restraint harnesses). (n=1,537) local businesses that support community initiatives to enhance child friendliness. (n=1,526) Disagree Not Sure 12% 56% 27% 5% 15% 55% 13% 17% Key changes in local businesses which parents would like to see happen on the North Shore: Free and spacious play areas in all malls Change tables in more restaurant and retail bathrooms More parking designated for pregnant women or parents with young children 28 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

29 Key Findings from Parents Aspects of Child and Family Friendliness that are in Need of Attention on the North Shore The following aspects of child and family friendliness were perceived to be in need of attention on the North Shore: Top Priority from the Perspective of Survey Participants based on more than 50% of participants giving the item a negative ( disagree ) rating. Covered areas for children to play under when it is raining. Second Highest Priorities from the Perspective of Survey Participants based on more than 30-39% of participants giving the item a negative ( disagree ) rating 9. Natural shade or manmade cover that allows children and their parents/caregivers to be out of the direct sun while they play outside. Bus shelters that are easily accessible, stroller-friendly, and provide shelter from rain, wind etc. Safe routes for children to walk to school (e.g., walking school bus programs, safe and accessible walking paths). Safe drop-off and pick-up areas around school sites. Third Highest Priorities from the Perspective of Survey Participants based on more than 25-29% of participants giving the item a negative ( disagree ) rating. Routes to the places (e.g., local park) that children and their parents/caregivers regularly go that are well marked, well lit and safely designed. Activities for multi-family and multi-generations that promote the concept of it takes a village to raise a child. Childcare programs that allow children to start at flexible times during the day Employers who provide information and support in finding childcare. Employers who provide information and support on parenting issues (e.g., onsite educational workshops). Employers who allow parents to bring their children to work (e.g. in the case of emergency as well as for learning purposes). Things that make shopping easier for parents with young children (e.g., play areas, designated parking for those with young children, shopping carts with child restraint harnesses). 9 Note that there were no survey items for which 40-49% of participants gave a negative ( disagree ) rating. 29 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

30 Aspects of Child and Family Friendliness that are Strengths on the North Shore The following aspects of child and family friendliness were perceived to be very strong (more than 80% of the parents agreed or strongly agreed with the item) on the North Shore. Items with a * indicate that 40% or more parents strongly agreed with the item. Parks, Fields and Other Open Spaces Well-maintained play spaces.* Spaces designed to keep children away from traffic. Seating in all parks, close to play areas. Family Support Services Welcoming places where parents of young children can meet each other. Recreation and Community Services Staff and facilities that are welcoming to parents. A balance among the types of programs offered. Public library spaces designed to meet the needs of children.* Involvement of children in community festivals and events. Elementary Schools School staff who are welcoming to parents. Health Services Friendly staff who are welcoming towards children. Health offices equipped with things to make children and parents feel at ease (e.g., play areas, age appropriate reading material, change tables) Housing Easy access to the outside so that children can play.* Natural light that comes in from the outside.* Enough space for the family.* Safe environment for the family (e.g., free from mould, toxins etc.)* A community that is welcoming towards children.* 30 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e

31 Appendix A: EDI Results for North and West Vancouver School Districts North Vancouver School District West Vancouver School District Note: Wave 2 was conducted between in the North Vancouver School District and between in the West Vancouver School District. Wave 4 was conducted in the and school years. 31 C h i l d a n d F a m i l y F r i e n d l i n e s s o n t h e N o r t h S h o r e