Mouse and Cursor Settings

Transcription

1 Mouse and Cursor Settings Avocent, the Avocent logo, The Power of Being There, DSR, AVWorks, DSView and OSCAR are registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners Avocent Corporation. All rights reserved.

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3 iii Mouse and Cursor Settings... 1 Microsoft Windows... 2 NT 4.0 (using default drivers):... 2 Windows 2000 (using default drivers):... 3 Windows XP or Windows Server 2003 (using default drivers):... 4 IntelliPoint drivers:... 5 LINUX... 7 Red Hat LINUX pre-8.0 drivers (modified GNOME GUI):... 7 Red Hat LINUX 8.0 and later drivers:... 9 Red Hat Enterprise LINUX drivers: SUSE LINUX drivers: UNIX Sun Solaris v9 drivers: Sun Solaris v10 drivers: AIX v4.3.3 drivers: Novell NetWare NetWare Version 5 and 6 drivers: Apple Mac OS Version X (using default drivers):... 23

4 iv Mouse and Cursor Settings

5 1 Mouse and Cursor Settings Today s sophisticated computer operating systems support a variety of mouse movement and cursor display options intended to improve the user experience. Among those options are mouse acceleration, enhanced pointer precision, cursor shadowing, special cursors, pointer trails, and snap to the default button. These special features can present problems for remote users accessing a system using a Keyboard, Video and Mouse (KVM) switch, such as an Avocent DS digital switch, DSR switch, AutoView 1000R/2000R, CPS serial over IP network appliance or SwitchView IP remote access device. When the mouse movement and cursor display options for the local and remote system are different, mouse and cursor synchronization problems are common. To ensure that the local mouse movement and remote cursor display remain in sync, mouse acceleration needs to be set to none for all user accounts accessing a remote system using a KVM switch. Mouse acceleration should also be set to none on every remote system. Special cursors should not be used and cursor visibility options, such as pointer trails, Ctrl key cursor location animations, cursor shadowing and cursor hiding should also be turned off. This guide explains the steps for quickly setting mouse movement and cursor features for use with Avocent s hardware products and DSView software with the following operating systems: Microsoft Windows NT XP Server 2003 IntelliPoint drivers LINUX Red Hat (pre-8.0, 8.0 and later, and Enterprise) SUSE UNIX Sun Solaris (versions 9 and 10) IBM AIX Novell NetWare Apple MAC OS X

6 2 Mouse and Cursor Settings NOTE: If you are not able to turn off mouse acceleration from within your OS, or if you do not desire to adjust the settings of all your servers, newer versions of the DSView software include the Tools - Single Cursor Mode command available in the Video Viewer window. This command places the Video Viewer window into an "invisible mouse" mode which allows you to manually toggle control between the mouse pointer on the target system being viewed and the mouse pointer on the Client running DSView software. Microsoft Windows NOTE: Avocent highly recommends that all Microsoft Windows systems attached to DS digital switches, DSR switches, CPS serial over IP network appliances and SwitchView IP remote access devices use the default Windows PS/2 mouse driver. NT 4.0 (using default drivers): 1. From the Desktop, select Start - Settings - Control Panel. The Control Panel appears. 2. From the Control Panel, click Mouse. The Mouse Properties dialog box appears. 3. Click on the Motion tab. Figure 1: Mouse Properties Dialog Box - Motion Tab (Windows NT) 4. Set the Pointer speed to Slow. 5. Make sure Snap to default is unchecked. 6. Click OK. 7. Finally, resynchronize the mouse in the software remote session window for the Avocent management software you are using. If you are using DSView 2.x or earlier software, click Mouse

7 Mouse and Cursor Settings 3 Align. If you are using DSView 3.0 or later software, click Align Local Cursor. If you are using AVWorks, select Screen Refresh. The mouse resynchronizes and should work properly. Windows 2000 (using default drivers): 1. From the Desktop, select Start - Settings - Control Panel. The Control Panel appears. 2. From the Control Panel, click Mouse. The Mouse Properties dialog box appears. 3. Click on the Motion tab. Figure 2: Mouse Properties Dialog Box - Motion Tab (Windows 2000) 4. Set Speed to the default of 50% (the sixth tick mark from the left). 5. Set Acceleration to None for mouse sync. 6. Click OK. 7. Finally, resynchronize the mouse in the software remote session window for the Avocent management software you are using. If you are using DSView 2.x or earlier software, click Mouse Align. If you are using DSView 3.0 or later software, click Align Local Cursor. If you are using AVWorks, select Screen Refresh. The mouse resynchronizes and should work properly.

8 4 Mouse and Cursor Settings Windows XP or Windows Server 2003 (using default drivers): 1. From the Desktop, select Start - Control Panel. The Control Panel appears. 2. From the Control Panel, click Mouse. The Mouse Properties dialog box appears. 3. Click on the Pointer Options tab. Figure 3: Mouse Properties Dialog Box - Pointer Options Tab (Windows XP) 4. Set the Select a pointer speed slider to the default of midpoint (the fifth position from the left). 5. Uncheck the Enhance pointer precision checkbox. 6. Click OK. 7. Finally, resynchronize the mouse in the software remote session window for the Avocent management software you are using. If you are using DSView 2.x or earlier software, click Mouse Align. If you are using DSView 3.0 or later software, click Align Local Cursor. If you are using AVWorks, select Screen Refresh. The mouse resynchronizes and should work properly.

9 Mouse and Cursor Settings 5 IntelliPoint drivers: 1. From the Desktop, select Start - Control Panel. The Control Panel appears. 2. From the Control Panel, click Mouse. The Mouse Properties dialog box appears. 3. Click on the Pointer Options tab. Figure 4: Mouse Properties Dialog Box - Pointer Options Tab 4. Set the Select a pointer speed slider to the default of midpoint (the fifth position from the left). 5. Uncheck the Enhance pointer precision checkbox. 6. Make sure that Snap To and the Visibility options are unchecked. 7. Click on the Wheel tab.

10 6 Mouse and Cursor Settings Figure 5: Mouse Properties Dialog Box - Wheel Tab 8. Uncheck the Enabled accelerated scrolling checkbox 9. Click OK to close the Mouse Properties dialog box. 10. Finally, resynchronize the mouse in the software remote session window for the Avocent management software you are using. If you are using DSView 2.x or earlier software, click Mouse Align. If you are using DSView 3.0 or later software, click Align Local Cursor. If you are using AVWorks, select Screen Refresh. The mouse resynchronizes and should work properly.

11 Mouse and Cursor Settings 7 LINUX NOTE: Red Hat and SUSE support several standard graphical user interfaces. For this document, the Red Hatmodified version of the GNOME graphical interface is shown, and the SUSE-modified version of the KDE interface is shown. If your Red Hat installation uses the KDE graphical user interface, see the SUSE section, or refer to the KDE documentation online. If your SUSE installation uses the GNOME interface, refer to the Red Hat section or refer to the GNOME documentation online. Red Hat LINUX pre-8.0 drivers (modified GNOME GUI): 1. From the Workspace Menu, click the Configuration icon. The Application Manager - Desktop_Controls appears. Figure 6: Desktop Manager Icon Figure 7: Control Center 2. From the tree view, select Peripherals - Mouse. The mouse settings appears.

12 8 Mouse and Cursor Settings Figure 8: Control Center (Peripherals - Mouse Selected) 3. Set acceleration to the center position of the slider and click OK. 4. Finally, resynchronize the mouse in the software remote session window for the Avocent management software you are using. If you are using DSView 2.x or earlier software, click Mouse Align. If you are using DSView 3.0 or later software, click Align Local Cursor. If you are using AVWorks, select Screen Refresh. The mouse resynchronizes and should work properly.

13 Mouse and Cursor Settings 9 Red Hat LINUX 8.0 and later drivers: 1. Click the Red Hat icon and select Preferences - Mouse. The Mouse Preferences dialog box appears. Figure 9: Red Hat Icon 2. Click the Motion tab. Figure 10: Mouse Preferences Dialog Box - Motion Tab 3. Set acceleration slightly left of the center position of the slider and apply the changes. NOTE: The sliders in Red Hat LINUX versions 8 and above do not contain numbers or tick marks. Proper alignment may only be achieved by trial and error. 4. Click Mouse Align in DSView 2.x or earlier software, Align Local Cursor in DSView 3.0 or later software or Screen Refresh in the AVWorks software remote session window(s) to resynchronize the mouse. 5. Test the mouse motion in the Video Viewer window.

14 10 Mouse and Cursor Settings 6. If necessary, repeat steps 3 to 5 until the mouse is properly aligned. 7. Click Close to dismiss the Mouse Preferences dialog box. 8. Finally, resynchronize the mouse in the software remote session window for the Avocent management software you are using. If you are using DSView 2.x or earlier software, click Mouse Align. If you are using DSView 3.0 or later software, click Align Local Cursor. If you are using AVWorks, select Screen Refresh. The mouse resynchronizes and should work properly. Red Hat Enterprise LINUX drivers: 1. Click the Main Menu icon and then select Programs - Settings - Peripherals - Mouse. The Mouse dialog box appears. Figure 11: Main Menu Icon Figure 12: Mouse Dialog Box Go to step 5. -or- Click the Start Here icon. The Start Here dialog box appears.

15 Mouse and Cursor Settings 11 Figure 13: Start Here Icon Figure 14: Start Here Dialog Box 2. Double-click Preferences. The Control Center dialog box appears.

16 12 Mouse and Cursor Settings Figure 15: Control Center Dialog Box 3. Double-click Peripherals. The Peripherals dialog box appears. Figure 16: Peripherals Dialog Box

17 Mouse and Cursor Settings Double-click Mouse. The Mouse dialog box appears. Figure 17: Mouse Dialog Box 5. In the Mouse dialog box, set Acceleration to the middle slider position. 6. Click OK to dismiss the Mouse dialog box and save your settings. 7. Finally, resynchronize the mouse in the software remote session window for the Avocent management software you are using. If you are using DSView 2.x or earlier software, click Mouse Align. If you are using DSView 3.0 or later software, click Align Local Cursor. If you are using AVWorks, select Screen Refresh. The mouse resynchronizes and should work properly.

18 14 Mouse and Cursor Settings SUSE LINUX drivers: 1. Click the SUSE icon and select Control Center. (SUSE uses a modified version of the KDE graphical user interface, by default.) Figure 18: SUSE Icon and Control Center Menu Item 2. Click in the screen area. The Behavior (first time use default) - Control Center window appears where you clicked.

19 Mouse and Cursor Settings 15 Figure 19: Behavior - Control Center 3. If the Index side navigation bar is shown in tree view, click the + next to Peripherals to display the sub-menu items. If the display is as shown in the figure above, simply select Peripherals. 4. If the display of the Index side navigation bar, is in tree view, select Mouse from the menu. Otherwise, simply select Mouse. 5. Select the Mouse Navigation tab.

20 16 Mouse and Cursor Settings Figure 20: Mouse - Control Center (Tree View - Mouse Navigation Tab Selected) 6. Ensure that the following default settings are in use: Acceleration delay - Midway between the second and third tick mark from the left (160 msec). Repeat interval - At the leftmost tick mark (5 msec). Acceleration time - At the third tick mark from the left (1000). Maximum speed - At the sixth tick mark from the left (500). Acceleration profile - At the sixth tick mark from the left (0). 7. If necessary, click Defaults to restore the default settings. 8. Click Apply. 9. Click the X button in the upper-right corner to dismiss the Mouse - Control Center. 10. Finally, resynchronize the mouse in the software remote session window for the Avocent management software you are using. If you are using DSView 2.x or earlier software, click Mouse Align. If you are using DSView 3.0 or later software, click Align Local Cursor. If you are using AVWorks, select Screen Refresh. The mouse resynchronizes and should work properly.

21 Mouse and Cursor Settings 17 UNIX Sun Solaris v9 drivers: NOTE: To use a Sun Solaris driver with the DSView software and DSR1021 switch, you must have the following versions of DSView software on your host system and DSR1021 switch firmware: DSView 2.x software and earlier - DS Management Software suite version or later DSR1021 switch with DSView software 2.x and earlier software - Firmware version to 2.x. DSR1021 switch with DSView 3.0 and later software - Firmware version 3.0 or later. 1. From the Workspace Menu, select Desktop Manager and continue on to Step 3, or click on the tab above the Text Note control and select Applications. The Application Manager appears. Figure 21: The Application Manager 2. Click on the Desktop Controls icon. The Application Manager - Desktop_Controls appears. Figure 22: Desktop_Controls Icon

22 18 Mouse and Cursor Settings Figure 23: Application Manager - Desktop_Controls 3. From the Application Manager - Desktop_Controls, double-click Mouse Style Manager. The Style Manager and Style Manager - Mouse dialog boxes appear. Figure 24: Style Manager and Style Manger - Mouse Dialog Boxes 4. In the Style Manager - Mouse dialog box, set Acceleration to In the Style Manager - Mouse dialog box, click OK.

23 Mouse and Cursor Settings If you are using DSView or AVWorks software, select Video - Scaling - Auto Scale in any active remote session window(s). 7. Set the mouse scaling to normal. a. Select Tools - Session Options from the Video Viewer menu. The Session Options dialog box appears. b. Click the Mouse tab. c. In the Mouse Scaling area, select Default, then click OK. 8. Finally, resynchronize the mouse in the software remote session window for the Avocent management software you are using. If you are using DSView 2.x or earlier software, click Mouse Align. If you are using DSView 3.0 or later software, click Align Local Cursor. If you are using AVWorks, select Screen Refresh. The mouse resynchronizes and should work properly.

24 20 Mouse and Cursor Settings Sun Solaris v10 drivers: NOTE: To use a Sun Solaris driver with the DSView software and DSR1021 switch, you must have the following versions of DSView software on your host system and DSR1021 switch firmware: DSView 2.x software and earlier - DS Management Software suite version or later DSR1021 switch with DSView software 2.x and earlier software - Firmware version to 2.x. DSR1021 switch with DSView 3.0 and later software - Firmware version 3.0 or later. 1. In the Front Panel, click the Style Manager. Figure 25: Front Panel - Style Manager Figure 26: Style Manager 2. From the Style Manager, double-click Mouse. Figure 27: Mouse Icon in the Style Manager The Mouse Style Manager dialog box appears.

25 Mouse and Cursor Settings 21 Figure 28: Style Manager and Style Manager - Mouse Dialog Boxes 3. In the Style Manager - Mouse dialog box, set Acceleration to In the Style Manager - Mouse dialog box, click OK. 5. If you are using DSView or AVWorks software, select Video - Scaling - Auto Scale in any active remote session window(s). 6. Set the mouse scaling to normal. a. Select Tools - Session Options from the Video Viewer menu. The Session Options dialog box appears. b. Click the Mouse tab. c. In the Mouse Scaling area, select Default, then click OK. 7. Finally, resynchronize the mouse in the software remote session window for the Avocent management software you are using. If you are using DSView 2.x or earlier software, click Mouse Align. If you are using DSView 3.0 or later software, click Align Local Cursor. If you are using AVWorks, select Screen Refresh. The mouse resynchronizes and should work properly.

26 22 Mouse and Cursor Settings AIX v4.3.3 drivers: 1. From the AIX Style Manager, select Mouse Settings. A dialog box appears that enables you to set mouse movement options. 2. Set the Mouse Acceleration to Set the Threshold to Click OK. 5. Finally, resynchronize the mouse in the software remote session window for the Avocent management software you are using. If you are using DSView 2.x or earlier software, click Mouse Align. If you are using DSView 3.0 or later software, click Align Local Cursor. If you are using AVWorks, select Screen Refresh. The mouse resynchronizes and should work properly. Novell NetWare NetWare Version 5 and 6 drivers: Novell NetWare 5 and 6 are not delivered with a method for changing the mouse acceleration. A NLM (NetWare Loadable Module) jointly developed by Avocent and Novell is available from the Avocent web site which may be used to properly align the mouse. 1. In a web browser, visit the Avocent web site at The Avocent web site home page appears. 1. From the Avocent web site home page, select the Support link. The Technical Support web page appears. 2. From the Technical Support web page, click the All Product Upgrades link. The Product Upgrades and Options web page appears. 3. Select the Product Upgrades and Options link. The Product Upgrades and Options web page appears. 4. From the Product Upgrades and Options web page, select the Knowledge Base link. A web page containing Avocent hardware and software products appears. 5. Select the DSView link. A list of DSView subcategories appears to the left of the Avocent hardware and software products. 6. Select the Configuration and Installation link. A web page containing DSView configuration and installation information appears. 7. Select the DSView Software Mouse Alignment with Novell GUI Netware 5 and 6 link. The Technical & Support Notes web page appears. 8. Follow the instructions on the web page.

27 Mouse and Cursor Settings 23 Apple Mac OS Version X (using default drivers): 1. Click the Apple icon, and select System Prefs. The System Prefs appears. Figure 29: Apple Icon 2. From System Prefs, select View - Mouse. The Mouse dialog box appears. Figure 30: Mouse Dialog Box 3. Set the Tracking Speed slider to the default of the fifth tick mark from the left. 4. Close the Mouse dialog box. 5. Finally, resynchronize the mouse in the software remote session window for the Avocent management software you are using. If you are using DSView 2.x or earlier software, click Mouse Align. If you are using DSView 3.0 or later software, click Align Local Cursor. If you are using AVWorks, select Screen Refresh. The mouse resynchronizes and should work properly.

28 24 Mouse and Cursor Settings