General Sales & Handling Agents
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1 General Sales & Handling Agents Your Airline Business Partner
2 About Us CrossRacer was founded in October, 1992 in Buenos Aires to take charge of Swissair s Cargo Department, Swissair, the Swiss national airline. We are a General Sales and Services Agent which stands out for being neutral, proffessional and showing excellence in our services. Our work team consists of highly qualified experts focused in delivering a high-quality and proffessional service. We have own offices in four countries of South America: Argentina, Brazil, Chile and Uruguay and commercial agreements in Bolivia, Paraguay and Perú. Our work team consists of highly qualified experts focused in delivering a high-quality and proffessional service.
3 Services CROSSRACER INTERNATIONAL A company focused to the outsourcing of airlines in the cargo field. Based on a wide knowledge of the local market and an excellent infrastructure, we offer a turn key solution for marketing, management and operational processes. We act as an extension of the airline. Among the airlines we represent, we highlight the following: South African Airways Cargo (South African Airways) Swiss WorldCargo (Swiss International Airlines) Lufthansa Cargo Boliviana de Aviación QATAR Airways Cargo Aerolíneas Argentinas Gol Transportes Aéreos Singapore Airlines Cargo We offer a turn key solution for marketing, management and operational processes.
4 GSA (GENERAL SALES AGENT). ON BEHALF OF THE AIRLINE» Representation» Marketing» Market follow up» Market report to the Airline» Sales (Dedicated position)» Official Mail sale» W.W. Net destinations selling» Sales intelligence» Reservations» AWB control» Targets and Budget» Allotments» Airline special products» Customer Service» Telephone sales» Sales statistics» Sales Reports» Sales payments to the Airline» Special Airline events» Sales Training» Special customers requests» Customers data base» Deep knowledge and excellent relationship with all Agents and Forwarders in our local markets (Main selling customers in the air cargo segment)» Mailings (Information + specials)» Close coordination with cargo operations Above are the general points. Any additional duty requested by the Airline, will be added to the responsibilities to carry out.
5 GHA (GROUND HANDLING AGENT-CARGO). ON BEHALF OF THE AIRLINE OFFLOADING» ULD (Pallet Containers)» Bulk (loose cargo - carts) LOADING» ULD (Pallet Containers)» Bulk (loose cargo - carts)» ULD control IMPORT» Cargo delivery to Warehouse» Tally check against manifest» Irregularity report (if any)» Lost & Found tracing / actions» AWB delivery to Consignees» Arrival notification to Consignees» Special attention to special products» Collection of Charges Collect» Reporting of Charges Collect» Payment of Charges Collect to the Airline» POD information if requested» Arrival data on carriers EDP system EXPORT» Acceptance of Airwaybills ready for carriage» Manifesting» Preparation of ULD s for export» Check Customs export clearance» Supervise loading on ULD s / loose» ULD control / reporting» Handling staff with DGR course / instruction» DG shipments check and acceptance» AVI shipments check and acceptance» Special products shipments acceptance» Release of operational messages TRANSFER» Transfer transit shipments to onward carrier (TRM)» Control transfer departure MAIL» Incoming Mail delivery» Outgoing mail acceptance and loading Services and duties to be specified according the IATA SGHA, plus any special or additional on carriers request.
6 Contact Us ARGENTINA Headquarters Carlos Pellegrini º - C1009ABU Ciudad Autónoma de Buenos Aires - Argentina Tel: Fax: crossracer@crossracer.aero BRASIL Rua Estrela D Oeste, 124 Bl. A Sala e25 Cond. Global Cumbica - Vila Barros Guarulhos - São Paulo - Brasil Tel: Fax: crossracer@crossracer.com.br CHILE Avda. 11 de Septiembre Nº 1945 Of. 514, Providencia - Chile. Tel/Fax: crossracer@crossracer.cl URUGUAY Colon Oficina 14 Montevideo - Uruguay Tel: crossracer.mvd@crossracer.aero
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