WHO WOULD YOU TURN TO IN A CRISIS? First aid training with a name you can trust 2013 course summary

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1 WHO WOULD YOU TURN TO IN A CRISIS? First aid training with a name you can trust 2013 course summary

2 WHO WOULD YOU TURN TO IN A CRISIS? There are few situations that leave you feeling as vulnerable as being injured or ill. When this happens it is essential you can trust in the person who will care for you. As the world s largest first aid training provider the British Red Cross prides itself on being seen as trusted to understand and represent the needs of its customers for first aid training provision in the UK. We have been training workplace first aiders for over 30 years, working with companies of all sizes across a range of industry types. Our unique industry experience and understanding mean our courses not only teach your staff the essential skills, but also use practical, interactive teaching to empower them with the confidence and will to provide help when needed. For first aiders you can count on,

3 WHO CAN DELIVER THE SKILLS TO HELP KEEP YOUR WORKFORCE SAFE? We surveyed over 4,000 trained first aiders and found out that 73 per cent had gone on to use their skills to treat someone many had used their skills both in and out of work.* * According to results from our Big Red Survey. Our core courses First aid at work three days 260 ( 345 inside M25) Who is this course for? This course is ideal if you need a first aider who is trained in both emergency care and recognition and treatment of major medical conditions. It is also the recommended course for companies that work in a more hazardous environment. What will I learn? As well as emergency first aid, trainees will gain skills in recognition and treatment of medical conditions such as heart attacks and administering epinephrine. Emergency first aid at work one day 110 ( 149 inside M25) Who is the course for? Lower risk environments such as offices and shops still need to provide a basic level of first aid cover and this one-day course provides all you need to know. What will I learn? Everyday first aid skills to help you respond to accidents at work. First aid at work requalification two days 180 ( 210 inside M25) Who is this course for? The requalification allows existing first aiders to update their skills and maintain their qualification. Anyone who holds a valid first aid at work certificate can continue to act as a first aider by attending this two day course. What will I learn? You will be able to refresh and build upon your existing skills, revising the techniques you learnt on the three day first aid at work course. Annual skills update three hours 35 ( 45 inside M25) Who is this course for? This course is recommended for everybody. Keeping your knowledge up to date is essential to stay confident in your ability and this half-day session will help you feel prepared. Even our professional training team update their skills on a regular basis, and this quick refresher session offers a time and cost effective way of doing this. What will I learn? You will have the opportunity for hands-on practise of the techniques you learnt on your first aid course

4 WHO PROVIDES A FLEXIBLE APPROACH TAILORED TO YOU? 79 per cent say quality of the training is the most important factor when choosing a provider.* * According to results from our Big Red Survey. In-company and public training courses We offer a wide variety of adaptable first aid training options that can be tailored to your type of work and working environment ranging from in-company courses on your premises to everyday first aid training and learning for the public. These include: > first aid for child carers > first aid for teachers > first aid for baby and child > AED training. Visit our website or speak to one of our advisers to find out more. In addition to workplace courses, the British Red Cross also offers first aid training for every need, including a range of courses for members of the public. With regular courses scheduled across the UK, everyone can easily learn first aid or you can train colleagues and friends on one of our group courses. Our experienced trainers can come to your workplace - what could be easier than that? For businesses keen to offer attractive employee benefits to its workforce, a public first aid course aimed at providing life-saving skills can help to safeguard employees, their colleagues, family and friends and the wider community. The popular first aid for baby and child course is perfect for new and expectant parents, grandparents and carers. Victoria Sanders, who attended a Red Cross first aid course, feels that everyone should have some basic first aid training: I had to put my skills into practice when my daughter stopped breathing following an asthma attack. It was the scariest moment of my life, but soon all my first aid training came flooding back to me I rang an ambulance and began to give her rescue breaths. Seeing my daughter turning blue was horrifying but I ll be eternally grateful for the first aid training I received because it saved her life

5 How to book Who can you rely on to deliver quality training? Phone: The health and safety landscape is changing and it can be hard to stay up to date. Luckily, we have a team of expert advisers who are trained to help you decide what is best for you and your business. Our team can book a course, offer you advice or answer questions about your training. You can trust us to help. You can book a course quickly and simply online. Our website offers free advice, step-by-step interactive decision tools, course comparisons and help on completing associated health and safety actions such as risk assessments. Our trainers are widely recognised as the leading experts with an enviable reputation based on the quality and professionalism of their courses. As well as on-going monitoring, our trainers attend regular workshops where their product knowledge and teaching skills are updated. We pride ourselves on delivering courses that are enjoyable and hands on, ensuring that your staff leave with the practical skills and confidence to perform first aid. Don t just take our word for it, Red Cross Training has been awarded the Investors in People Gold Standard which is only given to organisations who can demonstrate excellence in developing and supporting their staff. This now puts us in the top 2 per cent of organisations across the UK who have achieved this standard. Regular news and communications: Our website hosts news updates and the chance to sign up to our newsletter. Trust us to have our finger on the pulse

6 WHO SUPPORTS YOU WITH FREE ONLINE ADVICE? Safe Hands is a free online community for workplace delegates, designed to keep you feeling confident and refreshed in your training. Our first aid online community We know that you are in a safe pair of hands with our training team no matter which course you choose to attend. By signing up to Safe Hands you can trust us to offer the same support for life. Our tip of month, first aid myths and regular newsletter help you to stay up-to-date and access accurate advice. You can also contact a trainer if you have any questions or concerns that you would like advice on. Find it at: > first aid tips > first aid library > legislation updates > video clips of key techniques > regular blog by first aid experts. > ask our expert trainers questions > information on volunteering opportunities with the Red Cross. > quizzes

7 WHO OFFERS FREE ACCESS TO FIRST AID RESOURCES? A free first aid app with over a million downloads In an emergency, in your home, on the move we re there. First aid by British Red Cross Our first aid app available for free on Apple, Android and Blackberry devices features simple advice on 18 first aid scenarios, as well as tips on how to prepare for emergencies. Over a million people have already downloaded the app so why not download it today? Great App, easy to use and full of great info, get it now, you never know when you might need it. Review taken from the Apple App Store. Free, simple and life-saving first aid skills Step-by-step advice with videos and diagrams Know what to do in an emergency Test your knowledge with interactive quizzes Ratings and reviews taken from the Apple App Store Scan the QR code or pick the app store that s right for your device This is one of the best health and safety apps I have encountered to date. Every person with access to a smart phone should have this. Well done BRC. Very informative and useful! Everyone should have the app, just in case. This is a great little app. You can read, learn and take tests or you can press the emergency button for advice on what to do there and then. Everyone needs to know how to cope with emergencies and this app helps you to be a life saver or deal with serious injury

8 Why choose the British Red Cross? Supporting your community By choosing to train with the British Red Cross, you are choosing to train with a name you can trust. > We have a reputation for quality and excellence built up over 30 years. > We are the only national first aid training provider with 180 training venues we provide national coverage with local service. > We continually assess our trainers to ensure their skills are constantly updated. > We hold the Investors in People Gold standard. > We hold ISO:9001, guaranteeing a quality service and training experience. > We are the world s largest first aid training provider with experts across the globe. > We can provide flexible first aid training tailored to the needs of the workplace and general public. > We are the only training organisation in the UK to offer free online delegate support through our Safe Hands programme. Did you know that the money raised through teaching first aid at work helps to fund a variety of projects in your local community? Some of the services your money will support are: > home from hospital services > medical equipment loans > refugee services > tracing and messaging services for families separated through war and disaster. What our customers say I really enjoyed my first aid course the trainer made sure the lessons were interesting and enjoyable whilst making sure we fully understood the techniques and could perform them properly. Shortly after my course I had to use my skills for the first time but, thanks to my training, I felt confident to take control. I am really thankful to have been on the course and would recommend the Red Cross training to anyone. Hayleigh Brown, workplace delegate

9 Where can you find a training centre on your doorstep? Whether you are looking for a venue near work, near home or if you are booking for staff around the country, finding a course near you is easy. Aberdeen Abergele Abingdon Altrincham Ashford Aylesbury Ayr Banbury Barrow in Furness Basingstoke Bath Batley Bedford Belfast Billericay Birmingham, Central Birmingham, Harbourne Birmingham, North Birmingham, Solihull Blackburn Blackpool Bolton Boston Bracknell Bradford Bridgend Bridgwater Brighton & Hove Bristol, North Bristol, Warmley Burnley Bury St. Edmunds Cambridge Canterbury Cardiff Carlisle Carmarthen Castleford Chelmsford Cheltenham Chester Chesterfield Chichester Cirencester Cleethorpes Colchester Coventry Crawley Crewe Darlington Dearne Valley Derby Doncaster Dorchester Dumfries Dundee Dunfermline Durham Edinburgh Egham Epsom Exeter Falkirk Folkestone Galashiels Glasgow Grantham Gravesend Guildford Gwent Hamilton Haywards Heath Hereford Hertford High Wycombe Hull Huntingdon Inverness Ipswich Isle of Man Isle of Wight, Newport Kendal Kings Lynn Knutsford Lancaster Leeds, Armley Leicester Lincoln Liverpool London, Barking London, Bromley London, Canary Wharf London, Chislehurst London, Croydon London, Ealing London, Enfield London, Euston London, Harrow London, Wimbledon Londonderry Luton Maidstone Mansfield Matlock Middlesbrough Milton Keynes Newbury Newcastle Upon Tyne Newton-le-Willows Northallerton Northampton Norwich Nottingham Oldham Omagh Paddock Wood Pembroke Dock Perth Peterborough Plymouth Poole Portsmouth Preston Quedgeley Reading Redhill Salford Salisbury Scarborough Scunthorpe Sheffield Shrewsbury Slough Southampton Southend-on Sea Stafford Stirling Stoke on Trent Stornoway Sunderland Swansea Swindon Taunton Telford Torquay Truro Tunbridge Wells Uxbridge Wareham Warwick Watford Weston-super-Mare Winchester Woking Wolverhampton Worcester Workington Worthing Wrexham Yeovil York British Red Cross 44 Moorfields, London EC2Y 9AL Tel: Fax: The British Red Cross Society, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738) Published 2013