C O M P A N Y P R O F I L E

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1 90 AUMULLER ST ABN P.O. BOX 7252 Portsmith Cairns Cairns QLD. PH C O M P A N Y P R O F I L E My name is Bryan Mitchell and I am the Managing Director of Austek Communications. I would like to take this opportunity to introduce you to Austek, our products and services and our people. Austek Communications Pty Ltd is an Australian owned company established in 1988 to supply, repair and install communications equipment. We also design & implement communications systems for land & marine industries, Government and semi-government enterprises. Our company draws on a wide experience and knowledge of the communications industry. Austek Communications is one of the leading industrial, electrical, automation, telemetry and communications system providers in North Queensland, with over 25 years experience in the industry. We provide quoting, design, manufacture, supply, installation and on-going maintenance for our wide range of products and services. Our capabilities extend from small projects through to full Project Management, including development, installation and ongoing servicing or maintenance. We are located at Cairns in our fully equipped facility with service & manufacturing workshops staffed by experienced radio and electrical technicians. All technical personnel have had an extensive involvement in a variety of projects, both large and small, in many parts of Queensland. Our showroom is managed by expert sales staff who can offer extensive information on all our products. We service all areas of North Queensland extending from Townsville to the Torres Straits. Because we work in Cape York and Torres Strait areas we understand access is sometimes difficult. Austek has a fleet of 4WD vehicles and a Helicopter that allow us to provide excellent service to the remote parts of Cape York and beyond. Austek can even provide same day on-site service to remote locations in outback Queensland if requested. Sometimes it is easy, sometimes not so easy, but we pride ourselves in providing remote and difficult site access without having to coordinate external resources....austek is a can do company. 1

2 Austek utilises a custom designed, enterprise management software package, providing essential customer information, service history and technical product information. This system has been specifically developed to streamline workshop practices with a focus on quality assurance and excellent customer service. Austek is a company committed to excellence in the provision of product and service to customers throughout all aspects of our operations. Austek specialises in large turnkey projects, providing the client with Design, Engineering, Integration, Construction and Documentation. This broad field of in-house skills keeps the overall project costs to a minimum and also enables us to meet the delivery time by not having to sub-contract works out. Allowing these large projects to be in-house managed by Austek facilitates works to be delivered on time, efficiently and professionally, but without compromising quality and safety at any level. Accessing in excess of 50 year s accumulated experience, you are guaranteed quality workmanship, competitive pricing, excellent maintenance programs and worldwide support. Professional Communications solutions can be tailored to your needs. Our capabilities include Engineering and Project Management across the design and implementation of control systems including the RTU hardware, SCADA software, communications networks and associated electrical works. Our reputation speaks for the commitment we offer to support our goal of being able to maintain long term relationships with our clients and offer industry best-practice support and maintenance services. Design solutions range from complete electrical design, refit packages, distribution and switch room design, switchboard design, generator control system design and electrical drafting services 2

3 Examples of the Range of Our Capabilities - CONSULTANCY & DESIGN Remote Control Water, Industrial Sewerage, Irrigation Systems using Telemetry / SCADA SCADA Automation Mobile Communications Systems using Repeaters, (Land, Marine & Air) Microwave Point to Point/Multipoint Data Links RF Path Surveys Project Management for Data and Radio Communications Site Design Tower Construction & Rigging (SCADA Screen Shots) Austek has in-house engineering and design capabilities, with Autocad trained technicians to produce wiring schematics and switchboard design. 3

4 COMMERCIAL & UHF CB REPEATERS, INCLUDING TOWER CONSTRUCTION Austek owns and operates Multi-site Mountain-top Commercial and UHF CB Repeaters for fleet communications in Cairns & the Atherton Tableland areas for use by Business, Councils & the General Public. Austek also designs, builds and installs repeater towers and systems for Private, Council and Government bodies, both large and small. Remote area installation is our speciality utilising our own helicopter to facilitate access and lifting to mountain tops. 4

5 ELECTRICAL WORKS & INSTALLATIONS Austek specialists in the provision of tailored design, production, delivery and installation solutions for the electrical switchboard, generator set, and pump system requirements of commercial and industrial clients throughout Far North Qld and the Torres Strait. We are able to design, supply and install custom Turn Key projects. 5

6 WATER AND WASTE WATER TREATMENT Austek has extensive experience in the design and installation of small, medium and large water and waste water treatment monitoring and control equipment. Our in-house engineering expertise in telemetry and SCADA systems not only allows us to ensure that your custom needs are met, but also provides assurance that you only have one-stop for monitoring, service and break-down services. Austek has won recognition for being able to take various different PLC, RTU and communications platforms and integrate into a single SCADA system giving the operations staff the same look and feel regardless of the different hardware technologies. Water dosing and SCADA control systems are designed and built in-house to meet your custom needs. We also can provide Turn Key solutions for chlorine, desalination and ph correction projects. 6

7 TELEMETRY AND AUTOMATED SOLUTIONS Austek is able to supply any instrumentation required for our automation systems including wireless sensors, transducers, flow-meters and other sensors. Austek is highly experience in the design, programming and testing of PLC systems for applications across a range of circumstances. These include town water reticulation supply and control, chlorine dosing, sewerage and pump station management We can also provide remote irrigation, stock watering and water level monitoring, as well security monitoring applications. 7

8 REMOTE COMMUNICATION SOLUTIONS Austek has a proven track record in designing, building and installing a range of solutions to resolve the unique communications problems encountered in a varied range of location circumstances. We utilise the latest in technology, including solar, satellite, cell-fi and telemetry, as well as the tested and tried radio options. 8

9 INSTALLATION CAPABILITIES Our technical staff are also highly skilled in installation of the equipment we sell. We can even install your own equipment. We ensure that reliable and appropriate performance by utilising our own bench and in-vehicle testing facilities and staff. Two-way Radios Telemetry & SCADA Systems Tower Rigging and Tower Erecting. Repeaters Microwave Links Broadcast Radio and Television Infrastructures Satellite Phones, Satellite Tracking Systems, Satellite TV, Satellite Internet & Data Systems 2 way Internet Satellite Solutions for Sailing & Motor Vessels Ku and C Band Sat/TV Solutions for Sailing & Motor Vessels Mobile Phone In Car kits G.P.S. Units Solar Applications 9

10 AUSTEK WORKSHOP CAPABILITIES Austek specialises in component level repairs on two-way radio and industrial electronics equipment. Our in-depth knowledge of analogue & digital electronics enables us to tackle any job without outsourcing. Our friendly and efficient approach to our customer s needs ensures repair times are kept to a minimum. This is largely achieved by an extensive inventory of spares & technical manuals for most products. Our database maintains records of common faults and is used to keep repair costs to a minimum. Our modern purpose built air-conditioned service facility is equipped with state of the art test equipment that is kept calibrated to ensure accuracy and meet quality assurance requirements. Austek is proud of our technicians and our service department. Repairs to communications & industrial electronics equipment right down to component level are never a problem. In order for our workshop to provide excellent customer service Austek utilises a constantly updated computer system, providing essential customer information, service history and technical product information as and when needed. Companies such as Holcim, Pioneer Concrete, Cleanaway, Cairns Airport & Qld National Parks are just a few of our valued customers. From small "while you wait" jobs to large projects, Austek guarantees prompt friendly service to all our customers. It is simply what we do best!!! RANGE OF REPAIRS WE CAN OFFER Two-way Radios (to component level, incl. SMD) Repeater Systems Antenna Systems Telemetry Systems including SCADA (radio remote control systems) Satellite & Mobile Phones Aviation / Avionics Repairs Microwave Links & Mobile Data Systems GPS Systems Process Logic Controls Systems PLC Programming and Repairs Process Electronic Engineering Systems in Sailing & Motor Vessels. 10

11 SALE OF COMMUNICATIONS EQUIPMENT & ACCESSORIES Our friendly Sales team are knowledgeable and can advise on the best solutions for your communication needs. If they don t know, they will find out for you. Commercial Two-way Radio Systems Industrial Electronics Marine Vessel Telephony & Control Systems Repeater Site Development Satellite & Mobile Telephones R&D & Manufacturing of Specialized Custom Projects UHF/VHF Commercial Radios Repeaters Remote Solar Power Systems HF Radios both Land & Marine (RFDS, etc.) GPS (Global Positioning Units) Marine Radio & Electronics Batteries, Antennas, Connectors, etc. Telemetry & SCADA Systems for Water Supply Treatment Aviation / Avionics Supplies Microwave Links Remote Area Satellite Data Internet Systems RENTALS We appreciate that sometimes it is not the best solution for you to purchase expensive communications equipment when you use will only be short-term. Our extensive range of rental equipment is reasonable priced and we can advise the best options based on your particular purpose. UHF/VHF Handheld Radios Satellite & Mobile Telephones RFDS HF Transceivers Marine VHF Handhelds & EPIRB s UHF/VHF Handheld Radios Portable Repeaters 11

12 Austek Supplier Partners 12

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