Strategic-level coordination

Size: px
Start display at page:

Download "Strategic-level coordination"

Transcription

1 Urban Search and Rescue (USAR) procedures and techniques have been honed over many years drawing on user / rescuer experiences of tragic events such as earthquakes and typhoons, tsunamis and tornados, as well as man-made crises such as urban terrorist attacks. These techniques and procedures are constantly being upgraded, with advances in technology enabling equipment improvements, and fresh strategic-level thinking offering new and improved ways of responding to and coordinating crises situations of all kinds. In the past years, high density urban areas around the globe, where, in the main, people live and work in concrete and reinforced-concrete buildings, have experienced an increase in disasters of all kinds, which, in turn, have introduced a fresh and increased demand for USAR capabilities both tried and tested as well as new and improved. USAR involves specialist teams with specialist skills which, between them, are intended to cover all the known eventualities that might be encountered when entering/being deployed into a crisis situation. Search, rescue, management, medical and logistics functions are all part of typical USAR team specializations; but while international deployments of USAR teams from different countries have helped rescue many trapped victims over that period, new lessons have led to a clear understanding that all those different USAR teams, no matter where from, needed to be coordinated by a central system that would ensure the best use was made of all the available and arriving USAR resources on the ground. This is where the International Search and Rescue Advisory Group (INSARAG) comes in; under the auspices of the UN s Office for the Coordination of Humanitarian Affairs INSARAG facilitates coordination between international USAR teams prior to disasters, typically earthquakes, and involving building and structure collapse. The group established the INSARAG External Classification (IEC) of international USAR teams based on their respective operational capabilities designed to ensure that only the right resources are deployed to an event. In addition, the INSARAG External Reclassification (IER) process is also in place and an accepted measure of continual education and training needed for a USAR team s capabilities to remain current. Together, the IER and the IEC are the INSARAG Classification System. Not only does the system coordinate prior to an event and ensure the right teams are deployed, but it also helps get those resources to the right places on the ground as quickly as possible using its own devised INSARAG USAR team classification system of Light, Medium and Heavy teams, each offering differing skill sets, capabilities and technological support, amongst other things more on those later. Strategic-level coordination As of February this year, a new set of INSARAG Guidelines came into effect having been

2 unanimously accepted by the INSARAG Steering Group. Far too detailed and involved to go into in great detail in this article, one area of evolutionary thought is about On-Site Operations Coordination Centre (OSOCC) issues. The concept of an OSOCC has been part of the group s system since it first came into effect in 1991, with new OSOCC guidelines last released in The aim of the OSOCC is to coordinate and facilitate on-site co-operation between the international responders arriving at a disaster scene should one not be available from the country affected. As part of that it has to establish a physical space or coordination centre so incoming teams have one place of command and control to and from which they can operate optimally. What the new 2015 guidelines emphasize are OSOCC procedures in greater detail than before and the importance of such strategic coordination in large-scale events and the need to look at new methods of OSOCC operations going forward. Image courtesy of Savox Communications On the Ground In countries where the UN way of doing things is an accepted process, there is normally a resident coordinator for the UN who will have a team that helps ensure inter-agency coordination with that nation s government. They will have prepared the stage as fully as possible prior to any disaster situation arising. Then, when an actual event takes place, a humanitarian coordinator (sometimes the same person) for the UN in that country will take control of humanitarian coordination in support of the national government where there has been a request and formal invitation to do so the UN and other agencies will only conduct humanitarian activities at the request and invitation of a sovereign state; (having UN people already in place does not always mean help will be requested).

3 Taking for read that the UN system is in place, USAR teams arriving on the ground will have only limited time in which to find and rescue victims of a disaster who will typically be trapped in collapsed buildings. Coordination of these teams by the OSOCC gets underway as deployment begins and on arrival USAR teams will work to INSARAG guidelines although in cooperation with any national agencies which are operating and which will help in establishing a USAR Coordination Cell (UCC). This cell follows INSARAG guidelines and all the international USAR teams will operate through this unit/facility, even to the point that early teams will provide some of the qualified manpower to manage and run the facility and each team will also have to appoint its own UCC liaison officer. When Medium and Heavy USAR teams arrive in country they must register and confirm their capabilities as per their INSARAG classifications, N.B. Light teams do not usually deploy internationally, and any present at a disaster will normally be a local resource. Deployment of teams is done in a way to ensure the right resources reach locations and situations where they will have most impact. It s at this point that the USAR teams deploy tactically into the field with their equipment, bare hands and experience to guide them. Victim Location Equipment Talking to Each Other When faced with many collapsed buildings and a situation of total chaos, Medium or Heavy USAR teams will deploy two crucial pieces of crucial Victim Location Equipment: search cameras and seismic/acoustic sensor systems. Currently, however, methodologies and technology mean the USAR team operator of either a search camera or life-detection seismic/acoustic sensor system operates in isolation and is tied to that single search tool. He has no means of communicating his progress of the sudden discovery of possible signs of life other than by manual means with his team around him and would typically be the same operator for both bits of kit, first using the life detection sensor system and only then using the search camera system a lengthy process. Thanks to a new communications solution devised to enable life detection operators to communicate with other members of the USAR team, that situation is now changing. Whether individual operators, or two working in tandem, the new Search-com device from Savox Communications allows search-tool operators to communicate with other team members over two-way radio, increasing the efficiency of the search team on the ground through more efficient communication and enabling them to use multiple search tools, simultaneously. For more than 15 years Savox has been one of the leading manufacturers and suppliers of search cameras Searchcam 3000 and seismic/acoustic listening devices Delsar LD3

4 which has provided a huge amount of feedback from end users of what have become almost de facto industry standard solutions. USAR teams are continuously working on better and more efficient working routines in order for them to be able to save more lives in these extreme and time-critical situations, where the difference between life and death can often be measured in seconds. By combining this valuable feedback over the years with one of the other core strengths of the company communications Savox has arrived at SR-100- Rescue, which is set to have a major positive impact on the operations of USAR teams worldwide. The solution provides a totally new use case for USAR teams by combining traditional search and rescue systems and tools, such as Searchcam 3000 and Delsar LD3, with increasingly important team communications for improved efficiency within the team structure. It is also a universal/technology-agnostic product not only compatible with the original Searchcam and Delsar SAR products from Savox, but also other 3rd party lifedetection sensor systems and search cameras. And while two-way radio may be the preferred option of many teams on the ground, SR-100-Rescue can also be assigned to operate through mobile phones, smart smartphones and tablets. It can be used as a remote speaker mic in the event the operator does not want to use a headset; it has separate PTT buttons for each PTT-capable device so as not to compromise the PTT capabilities of the other devices it s being used with.

5 Image courtesy of Savox Communications The new SR-100-Rescue system has its own volume control, which is important to ensure listening with the life detection devices is not affected by the new integral radio communications facility, and it also benefits from the broadest range of alternative headsets available instead of simply traditional behind-the-head earmuff headsets. This draws on Savox vast experience in this area and headset types include: SNR-rated and approved passive hearing-protection headsets In-ear, active-noise-reduction, hearing-protection headsets Active noise reduction, behind-the-head hearing protection headsets Helmet-mounted bone conductive headsets There are also respirator communications options for using SR-100-Rescue with breathing

6 apparatus in use by most fire and rescue agencies. SR-100-Rescue technology has already been fielded by a number of NATO Special Forces and its durability has been proven in combat situations to ensure it is fit for purpose. There is currently no other communications solution that can link the various life detection systems in use by USAR teams. Footnote Nepalese Tragedy It s very easy to sit and write about what procedures and processes need to be followed in a disaster response situation and what USAR teams should do and how they should operate on the ground, without actually being in the thick of it. At time of writing, Nepal and surrounding countries have just been hit by a 7.8 earthquake with thousands killed and many more missing. International USAR teams are already deploying and we can only wish them good luck and success in finding as many people alive as is humanly possible. For more information, go to

USAR Nepal Earthquake Response Technical Evaluation

USAR Nepal Earthquake Response Technical Evaluation USAR Nepal Earthquake Response Technical Evaluation KEY FINDINGS 1. Positive contributions were made by smaller, lighter teams and nonclassified teams and this should be further strengthened. 2. The revised

More information

Improving Hospital Security with Integrated Two-way Radios

Improving Hospital Security with Integrated Two-way Radios Improving Hospital Security with Integrated Two-way Radios Two-way radio systems can now be leveraged in ways that weren t considered possible only a few years ago. Adopting digital radios and combining

More information

The European. Civil Protection. Training Programme. Humanitarian Aid and Civil Protection

The European. Civil Protection. Training Programme. Humanitarian Aid and Civil Protection The European Civil Protection Training Programme Humanitarian Aid and Civil Protection Europe Direct is a service to help you find answers to your questions about the European Union. Freephone number (*):

More information

NATIONAL POLICY ON THE INCIDENT MANAGEMENT SYSTEM

NATIONAL POLICY ON THE INCIDENT MANAGEMENT SYSTEM NATIONAL POLICY ON THE INCIDENT MANAGEMENT SYSTEM 1 INTRODUCTION...2 1.1 Rationale...2 1.2 Definition...2 1.3 Objectives...2 Existing Initiatives...3 2 POLICY ISSUES...3 2.1 Management and Control...3

More information

Rapid Intervention Team (RIT)

Rapid Intervention Team (RIT) (RIT) This section identifies the appropriate AHJ Occupational Health and Safety Regulation that pertains to RIT. It further defines the various levels of RIT, procedures for deployment and suggested equipment

More information

With the large number of. How to Avoid Disaster: RIM s Crucial Role in Business Continuity Planning. Virginia A. Jones, CRM, FAI RIM FUNDAMENTALS

With the large number of. How to Avoid Disaster: RIM s Crucial Role in Business Continuity Planning. Virginia A. Jones, CRM, FAI RIM FUNDAMENTALS How to Avoid Disaster: RIM s Crucial Role in Business Continuity Planning The world has experienced a great deal of natural and man-made upheaval and destruction in the past few years, including tornadoes,

More information

UNION COLLEGE INCIDENT RESPONSE PLAN

UNION COLLEGE INCIDENT RESPONSE PLAN UNION COLLEGE INCIDENT RESPONSE PLAN The college is committed to supporting the safety and welfare of all its students, faculty, staff and visitors. It also consists of academic, research and other facilities,

More information

Mass Casualty Incident Management. Whitepaper By

Mass Casualty Incident Management. Whitepaper By Mass Casualty Incident Management Whitepaper By Introduction It is the responsibility of governments to ensure safety of the public and provide emergency relief whenever the situation demands it. This

More information

Enhanced resilience for major emergencies Proven capability solutions to deliver the resilience you need

Enhanced resilience for major emergencies Proven capability solutions to deliver the resilience you need Enhanced resilience for major emergencies Proven capability solutions to deliver the resilience you need 1 The Alliance Value Proposition Alliance Value Proposition The threat posed today Terrorist threats

More information

Why Crisis Response and Business Continuity Plans Fail

Why Crisis Response and Business Continuity Plans Fail Why Crisis Response and Business Continuity Plans Fail 10 Lessons Learned from Real-World Experience Many organizations invest considerable time, money and effort in developing Crisis Response and Business

More information

7 FAM 1843 RESPONSIBILITY OF GOVERNMENTS

7 FAM 1843 RESPONSIBILITY OF GOVERNMENTS 7 FAM 1840 NATURAL DISASTERS (CT:CON-471; 08-08-2013) (Office of Origin: CA/OCS/L) 7 FAM 1841 SUMMARY (CT:CON-142; 07-26-2006) a. 12 FAH-1 Annex I provides a series of checklists regarding assistance to

More information

EMEREC. Information management for emergency crews.

EMEREC. Information management for emergency crews. EMEREC Information management for emergency crews. Rosenbauer EMEREC New screen New screen IT solutions from Rosenbauer For more than 140 years, the Rosenbauer name has been synonymous with ground-breaking

More information

Disaster Recovery Plan. NGO Emergency Operations

Disaster Recovery Plan. NGO Emergency Operations Disaster Recovery Plan NGO Emergency Operations When a disaster happens there is a natural tendency to optimize the capacity to respond quickly in order to find the best solutions to reduce the effect

More information

TOWN OF WAYLAND POSITION DESCRIPTION

TOWN OF WAYLAND POSITION DESCRIPTION TOWN OF WAYLAND POSITION DESCRIPTION Title: Department: Appointing Authority: Affiliation: Assistant Fire Chief Fire Fire Chief Non-Union Grade: N-9 Personnel Board Approved: 02/29/16 Summary of Duties

More information

Hank Christen 02/09/01. The DMAT Safety Officer By Hank Christen, Fl-1 DMAT

Hank Christen 02/09/01. The DMAT Safety Officer By Hank Christen, Fl-1 DMAT Hank Christen 02/09/01 The DMAT Safety Officer By Hank Christen, Fl-1 DMAT Introduction: The DMAT Safety Officer is a member of the Command Staff, and is directly supervised by the DMAT Unit Commander

More information

The reliability you demand The flexibility you need

The reliability you demand The flexibility you need DHL Ocean Direct (FCL) The reliability you demand The flexibility you need THE CERTAINTY YOU NEED IN SHIPPING In today s economy it s difficult to predict freight volumes, rates and capacity with any certainty.

More information

UFF Position Statement: Fire and Smoke as a Weapon

UFF Position Statement: Fire and Smoke as a Weapon UFF Position Statement: Fire and Smoke as a Weapon According to the United States Department of Homeland Security, international terrorist groups and violent extremists have shown interest in using fire

More information

SEMS/NIMS MANAGEMENT SYSTEM REVISED SEPTEMBER 2007

SEMS/NIMS MANAGEMENT SYSTEM REVISED SEPTEMBER 2007 SEMS/NIMS MANAGEMENT SYSTEM REVISED SEPTEMBER 2007 SEMS/NIMS - SYSTEM (ICS) is the model tool for command, control, and coordination of a response and provides a means to coordinate the efforts of individual

More information

Government Case Study:

Government Case Study: Government Case Study: Command center scenario The Q-SYS Platform enables faster, smarter police work for Chicago s new command center. CHICAGO POLICE DEPARTMENT Crime Prevention and Information Center,

More information

Planning & Response Considerations for Mass Shooting Incidents

Planning & Response Considerations for Mass Shooting Incidents Planning & Response Considerations for Mass Shooting Incidents This PDF is a variety of slides from my 4-hour Multi-Agency Mass Shootings Planning & Response Course May 2008 version. I developed this PDF

More information

Humanitarian Supply Chain Management An Overview

Humanitarian Supply Chain Management An Overview Humanitarian Supply Chain Management An Overview Ozlem Ergun, Gonca Karakus, Pinar Keskinocak, Julie Swann, Monica Villarreal H. Milton Stewart School of Industrial and Systems Engineering, Georgia Institute

More information

NIMS ICS 100.HCb. Instructions

NIMS ICS 100.HCb. Instructions NIMS ICS 100.HCb Instructions This packet contains the NIMS 100 Study Guide and the Test Questions for the NIMS 100 final exam. Please review the Study Guide. Next, take the paper test - record your answers

More information

The purpose of ESF #9 is to identify search, rescue, and recovery roles and responsibilities within the City of Tucson during a disaster.

The purpose of ESF #9 is to identify search, rescue, and recovery roles and responsibilities within the City of Tucson during a disaster. Emergency Support Function #9 Search & Rescue ESF Coordinator: Tucson Fire Metropolitan Medical Response System (MMRS) Tucson Police Support Agencies: Planning & Development Services Dept. Building Inspectors

More information

2 to 48 i telephone calls simultaneously

2 to 48 i telephone calls simultaneously Octopus Ultimate Auto Dialer is a highly efficient and cost effective way to deliver repetitious messages by automatically calling homes or businesses. Delivers your information, announcements, reminders,

More information

DISASTER RISK MANAGEMENT AND PLANNING FOR HOSPITALS & HEALTHCARE FACILITIES

DISASTER RISK MANAGEMENT AND PLANNING FOR HOSPITALS & HEALTHCARE FACILITIES DISASTER RISK MANAGEMENT AND PLANNING FOR HOSPITALS & HEALTHCARE FACILITIES 14 OCTOBER 2009 UNISDR LEJWELEPUTSWA DISTRICT, FREE STATE Cluster: Hospitals And Health Facilities Management Directorate: Emergency

More information

NASCIO STATE RECOGNITION AWARDS 2015

NASCIO STATE RECOGNITION AWARDS 2015 DEPARTMENT OF TECHNOLOGY AND INFORMATION STATE OF DELAWARE 801 SILVER LAKE BLVD. DOVER, DELAWARE 19904 The Honorable James L. Collins, Chief Information Officer NASCIO STATE RECOGNITION AWARDS 2015 DELAWARE

More information

EMERGENCY RESPONSE PROCEDURES

EMERGENCY RESPONSE PROCEDURES EMERGENCY RESPONSE PROCEDURES Table of Contents Section 1 - Introduction Section 2 - The Emergency Response Team (ERT) Section 3 - Purpose of the Emergency Response Plan (ERP) Section 4 - The Incident

More information

Network Traffic Management under Disaster Conditions. Hediye Tuydes PhD Candidate Northwestern University

Network Traffic Management under Disaster Conditions. Hediye Tuydes PhD Candidate Northwestern University Network Traffic Management under Disaster Conditions by Hediye Tuydes PhD Candidate Northwestern University Motivation Most Common Disasters Natural Earthquakes Hurricanes Floods Volcanic eruptions Fires

More information

Technical Level Lessons Learned Meeting Thematic Focus on Slow Onset Humanitarian Crises. Lessons Identified and Discussion Points - Overview

Technical Level Lessons Learned Meeting Thematic Focus on Slow Onset Humanitarian Crises. Lessons Identified and Discussion Points - Overview EUROPEAN COMMISSION DIRECTORATE-GENERAL HUMANITARIAN AID AND CIVIL PROTECTION - ECHO ECHO.B - Humanitarian and Civil Protection Operations B/1 - Emergency Response Brussels, ECHO.B.1./JA/RK (2013) Technical

More information

Dräger Communication Systems

Dräger Communication Systems Dräger Communication Systems Clear and trouble-free communication is a must during deployments. Especially when it comes to environments with high noise levels such as fires and other disasters, it s crucial

More information

Crisis Management Training Catalog 2014-2015

Crisis Management Training Catalog 2014-2015 Crisis Management Training Catalog 2014-2015 TABLE OF CONTENTS Section 1 Section 2 Overview... 1-2 Core Crisis Management Training Details... 3-12 Crisis Leadership... 4 Crisis Management Center Operations...

More information

Critical Incident Peer Support

Critical Incident Peer Support Critical Incident Peer Support Agency Administrator s Briefing Critical Incidents A critical incident is any unexpected, traumatic event that affects an individual s feelings of personal safety, their

More information

University of Victoria EMERGENCY RESPONSE PLAN

University of Victoria EMERGENCY RESPONSE PLAN University of Victoria EMERGENCY RESPONSE PLAN 2013 Table of Contents PLAN FUNDAMENTALS... 2 PURPOSE... 2 PRIORITIES... 2 PLAN SCOPE... 2 AUTHORITY... 2 RESPONSE LEVELS... 2 BEFORE AN EMERGENCY... 3 DURING

More information

HOW TO PROTECT YOUR DATA

HOW TO PROTECT YOUR DATA HOW TO PROTECT YOUR DATA INTRODUCTION Every day in the news, we hear about data breaches. Are you concerned your sensitive business, customer and supplier data is not protected? Do you have a secret sauce

More information

UNION COLLEGE SCHENECTADY, NY 12308 EMERGENCY MANAGEMENT PROCEDURES

UNION COLLEGE SCHENECTADY, NY 12308 EMERGENCY MANAGEMENT PROCEDURES UNION COLLEGE SCHENECTADY, NY 12308 EMERGENCY MANAGEMENT PROCEDURES Departments involved in fulfilling the obligations of these Emergency Management Procedures include: President s Office (Executive Assistant

More information

Fire Following Earthquake:

Fire Following Earthquake: Fire Following Earthquake: Planning, Strategic, and Tactical Considerations Los Angeles County Fire Department Chief Deputy (Acting) David R. Richardson Jr. Fire Following Earthquake: An Overlooked Dilemma

More information

Running head: COMPONENTS OF A DISASTER RECOVERY PLAN 1

Running head: COMPONENTS OF A DISASTER RECOVERY PLAN 1 Running head: COMPONENTS OF A DISASTER RECOVERY PLAN 1 Components of a Disaster Recovery Plan DeVry Institute of Technology 2 Components of a Disaster Recovery Plan Disasters do strike without warning.

More information

Honolulu District Personnel Supply Experience, Manpower to Hurricane Relief Efforts

Honolulu District Personnel Supply Experience, Manpower to Hurricane Relief Efforts Public Affairs Office Contact: Sarah Cox Honolulu Engineer District (808) 438-9862 U.S. Army Corps of Engineers Fort Shafter, Hawaii 96858-5440 FOR IMMEDIATE RELEASE October 27, 2005 Honolulu District

More information

What is an Exercise? Agenda. Types of Exercises. Tabletop Exercises for Executives. Defining the Tabletop Exercise. Types of Tabletop Exercises

What is an Exercise? Agenda. Types of Exercises. Tabletop Exercises for Executives. Defining the Tabletop Exercise. Types of Tabletop Exercises Tabletop Exercises for Executives Kathy Lee Patterson, CBCP, PMP Independence Blue Cross Defining the Tabletop Exercise Types of Tabletop Exercises Advantages to conducting Exercises Agenda 12 Step Approach

More information

IASC Inter-Agency Standing Committee

IASC Inter-Agency Standing Committee IASC Inter-Agency Standing Committee Global Health Cluster Guidance Note Promotion and Advocacy for Stronger National and Local Capacities in Health Emergency Preparedness and Risk Reduction 1. Background

More information

FirstToSee: Leveraging Social Media for Emergency Response. June 21, 2013

FirstToSee: Leveraging Social Media for Emergency Response. June 21, 2013 FirstToSee: Leveraging Social Media for Emergency Response June 21, 2013 1 Overview Social media now plays a critical role in how the public communicates during an emergency. The FirstToSee Emergency Support

More information

Major Incident Procedures. What businesses and the voluntary sector need to know

Major Incident Procedures. What businesses and the voluntary sector need to know Major Incident Procedures What businesses and the voluntary sector need to know Introduction This guide is designed to increase the understanding of the roles and responsibilities of the emergency services

More information

SALVE REGINA UNIVERSITY. Emergency. Office of Safety & Security

SALVE REGINA UNIVERSITY. Emergency. Office of Safety & Security SALVE REGINA UNIVERSITY Emergency Response Plan Office of Safety & Security Original: October 2000 Updated & Revised: February 2006 Updated & Revised: March 2010 Table of Contents Section I: Overview

More information

Disaster Preparedness for Persons with Mental Health Needs

Disaster Preparedness for Persons with Mental Health Needs Disaster Preparedness: The impact of hurricanes, tornadoes, acts of terrorism, and floods are all clear in the minds of everyone today. But, even though we all know what CAN happen, are we prepared? Can

More information

CONTENTS. I. Introduction. II. Disasters in Korea. III. Disaster Health Needs. IV. Nursing Activities. V. Conclusion. 2 www.koreanurse.or.

CONTENTS. I. Introduction. II. Disasters in Korea. III. Disaster Health Needs. IV. Nursing Activities. V. Conclusion. 2 www.koreanurse.or. Nursing Leadership in Disaster Management www.koreanurse.or.kr Cho-Ja Kim, RN, Ph.D. President Korean Nurses Association CONTENTS I. Introduction II. Disasters in Korea III. Disaster Health Needs IV. Nursing

More information

Graduate School of Disaster Prevention Kangwon National University. http://college.kangwon.ac.kr/prevention/main.jsp

Graduate School of Disaster Prevention Kangwon National University. http://college.kangwon.ac.kr/prevention/main.jsp Graduate School of Disaster Prevention Kangwon National University 1joongang-Ro Samcheok-city, Gangwon-Do, Republic of Korea http://college.kangwon.ac.kr/prevention/main.jsp Outline Natural disasters such

More information

GET OUT AND ABOUT WITH APPS

GET OUT AND ABOUT WITH APPS GET OUT AND ABOUT WITH APPS App Development from FWDP Prepared by Mark Woolmer October 2014 And So Our Journey Begins... The development of an App can be a simple or complicated affair. As the functionality

More information

Water Management & Technical Flood Protection

Water Management & Technical Flood Protection Water Management & Technical Flood Protection Emergency Communication Andy Warnes, Head of Critical National Infrastructure, IS, Cassidian andrew.warnes@cassidian.com Introduction Risk Management Flood

More information

INTRODUCTION. Hospital Emergency Incident Command System

INTRODUCTION. Hospital Emergency Incident Command System INTRODUCTION Hospital Emergency Incident Command System Course Objectives Explain the need for a management tool for healthcare during disasters Outline the Incident Command System and its history Review

More information

The following submission is provided on behalf of the Trustees and Members of Ambulance New Zealand

The following submission is provided on behalf of the Trustees and Members of Ambulance New Zealand Ambulance New Zealand Submission: CIVIL DEFENCE EMERGENCY MANAGEMENT AMENDMENT BILL 2015 - CONSULTATION The following submission is provided on behalf of the Trustees and Members of Ambulance New Zealand

More information

Increasing Urban Disaster Resilience in Tokyo

Increasing Urban Disaster Resilience in Tokyo Ver.17 Increasing Urban Disaster Resilience in Tokyo Tetsuro FUJISAKI Deputy Director, Disaster Prevention city planning Section Bureau of Urban Development Tokyo Metropolitan Government Tokyo s Approach

More information

NIMS Study Guide. Lesson One: What Is the National Incident Management System (NIMS)? What is NIMS?

NIMS Study Guide. Lesson One: What Is the National Incident Management System (NIMS)? What is NIMS? NIMS Study Guide Lesson One: What Is the National Incident Management System (NIMS)? What is NIMS? NIMS is a comprehensive, national approach to incident management that is applicable at all jurisdictional

More information

Classification Appeal Decision Under Section 5112 of Title 5, United States Code

Classification Appeal Decision Under Section 5112 of Title 5, United States Code U.S. Office of Personnel Management Office of Merit Systems Oversight and Effectiveness Classification Appeals and FLA. Programs San Francisco Oversight Division 120 Howard Street, Room 760 San Francisco,

More information

International Assistance Cell

International Assistance Cell National Crisis Management Centre Assistance Cell Standard Operating Procedures Issued on 31 August 2012 31 August 2012 1 of 20 Contents - In Confidence - Section see page List of Acronyms 3 Overview and

More information

WESTERN EUROPEAN UNION COUNCa OF MINISTERS BONN, 19 JUNE 1992. PETERSBERG DECLARA non

WESTERN EUROPEAN UNION COUNCa OF MINISTERS BONN, 19 JUNE 1992. PETERSBERG DECLARA non WESTERN EUROPEAN UNION COUNCa OF MINISTERS BONN, 19 JUNE 1992 PETERSBERG DECLARA non I. ON WEU AND EUROPEAN SECURITY Developments in the security situation in Europe, disannament and anns control 1. Ministers

More information

NATIONAL URBAN SEARCH AND RESCUE RESPONSE SYSTEM 2003-2004 TASK FORCE EQUIPMENT CACHE LIST

NATIONAL URBAN SEARCH AND RESCUE RESPONSE SYSTEM 2003-2004 TASK FORCE EQUIPMENT CACHE LIST DEPARTMENT OF HOMELAND SECURITY FEDERAL EMERGENCY MANAGEMENT AGENCY NATIONAL URBAN SEARCH AND RESCUE RESPONSE SYSTEM 2003-2004 TASK FORCE EQUIPMENT CACHE LIST Approved: August 2003 Task Force Equipment

More information

An Introduction to. Business Continuity Planning

An Introduction to. Business Continuity Planning An Introduction to Business Continuity Planning Company Profile Practical Experience European Head Office Extensive Client Base Established 1998 Expert Consultants Global Network Why BCP? I am often asked

More information

Lesson 1: What Is the National Incident Management System (NIMS)? Summary of Lesson Content

Lesson 1: What Is the National Incident Management System (NIMS)? Summary of Lesson Content Lesson 1: What Is the National Incident Management System (NIMS)? Lesson Overview On February 28, 2003, President Bush issued Homeland Security Presidential Directive 5. HSPD 5 directed the Secretary of

More information

Talent Management: BRAC s changing paradigm

Talent Management: BRAC s changing paradigm Talent Management: BRAC s changing paradigm BRAC A global leader in creating opportunity for the world s poor BRAC is a development organization dedicated to alleviating poverty by empowering the poor.

More information

Training Technical Personnel for Disaster Recovery Testing A Case Study

Training Technical Personnel for Disaster Recovery Testing A Case Study Training Technical Personnel for Disaster Recovery Testing A Case Study Frank Ioli, Manager of Disaster Recovery Operations, Northrop Grumman Corporation Steven Ross, Executive Principal, Risk Masters,

More information

TSM ASSESSMENT PROTOCOL

TSM ASSESSMENT PROTOCOL TSM ASSESSMENT PROTOCOL A Tool for Assessing Crisis Management and Communications Planning Performance Purpose The purpose of the assessment protocol is to provide guidance to the member companies in completing

More information

[This page is intentionally left blank]

[This page is intentionally left blank] Drill #3 [This page is intentionally left blank] CERT DRILLS AND EXERCISES: DRILL #3 Table of Contents CERT Drills and Exercises... 1 What is a Drill?... 1 Exercise Overview... 2 For Exercise Staff...

More information

DEFINITIONS: Active shooter refers to an offender actively shooting causing death and great bodily harm to persons.

DEFINITIONS: Active shooter refers to an offender actively shooting causing death and great bodily harm to persons. University of Wisconsin Madison Police Policy: 46.1 SUBJECT: CRITICAL INCIDENTS-UNIVERSITY RESPONSE PLAN EFFECTIVE DATE: 06/01/10 REVISED DATE: 11/01/14, 05/15/15 REVIEWED DATE: 06/01/12 INDEX: 46.1.1

More information

An Introduction to PRINCE2

An Introduction to PRINCE2 Project Management Methodologies An Introduction to PRINCE2 Why use a Project Methodology and What Does PRINCE2 Enable? PRINCE - PRojects IN Controlled Environments - is a project management method covering

More information

American Heart Association

American Heart Association American Heart Association Basic Life Support for Healthcare Providers Pretest April 2006 This examination to be used only as a PRECOURSE TEST For BLS for Healthcare Providers Courses 2006 American Heart

More information

Omnichannel Customer Support for the B2B Organization

Omnichannel Customer Support for the B2B Organization Omnichannel Customer Support for the B2B Organization - A SupportIndustry.com White Paper - Sponsored by Omnichannel Customer Support for the B2B Organization Executive Overview Support has fundamentally

More information

STATE FIRE MARSHAL'S OFFICE

STATE FIRE MARSHAL'S OFFICE STATE FIRE MARSHAL'S OFFICE Firefighter Fatality Investigations ANNUAL REPORT FY 2010 Texas Department of Insurance Austin, Texas October 2010 Table of Contents Executive Summary... 3 Texas Firefighter

More information

Reg. Humanitarian Emergency Affairs (HEA) Director

Reg. Humanitarian Emergency Affairs (HEA) Director Reg. Humanitarian Emergency Affairs (HEA) Director Location: [Asia & Pacific] [Philippines] [Pasig City] Category: Humanitarian & Emergency Affairs Job Type: Fixed term, Full-time *Preferred Locations:

More information

POWER. Your Partners in Availability POWER

POWER. Your Partners in Availability POWER Your Partners in Availability The Service Arm for All Liebert Products We have the industry-leading technical expertise, top onsite response times and the most sophisticated parts logistics in the industry.

More information

Remote Management White Paper 27th June, 2012

Remote Management White Paper 27th June, 2012 Remote Management White Paper 27th June, 2012 Contents Page 3 Page 4 Page 5 Page 8 Page 10 Page 11 Executive Summary The rise of wireless M2M The need Remote monitoring and control Borderless networks

More information

How To Handle A Train Accident In Whitefish

How To Handle A Train Accident In Whitefish Drawing by Marty Two Bulls BAKKEN OIL SURE HAS US LOOKING AT OUR DISASTER PLANNING We can t say, Not in our backyard! We can t say rail accidents don t happen here in Whitefish area. Derailment in Olney

More information

Crate Training Your Dog

Crate Training Your Dog Crate training takes some time and effort, but it is a proven way to help train dogs who act inappropriately without knowing any better. If you have a new dog or puppy, you can use the crate to limit his

More information

The integrated HMI-PLC

The integrated HMI-PLC Industry Application IA05003001E The integrated HMI-PLC Rich Harwell, Eaton Corporation The heart of a lean automation solution Lean manufacturing is a proven, powerful tool that boosts efficiencies in

More information

Hotel Operations Partner

Hotel Operations Partner Hotel Operations Partner Good evening everyone. Thanks so much for taking time out of your busy lives to celebrate with us. Because after all the time and experiences we ve had getting our beautiful Inn

More information

What is a Crime Scene?

What is a Crime Scene? Core Competency Training Materials - Document#: 2012-091 Rev: A 1 What is a Crime Scene? A crime scene is a location where a crime has been committed, or where evidence has been left or dumped. A crime

More information

Police use of Firearms

Police use of Firearms CODE OF PRACTICE ON Police use of Firearms and Less Lethal Weapons Contents 1. Introduction 1.1 Purpose of the code 1 1.2 Statutory basis of the code 1 1.3 Weapons covered by this code 2 1.4 Armed support

More information

Changing locations every day. Can service be as mobile as a locomotive?

Changing locations every day. Can service be as mobile as a locomotive? Changing locations every day. Can service be as mobile as a locomotive? Railcover the flexible service concept for increased vehicle availability and optimized maintenance for your locomotives. Answers

More information

Danish Emergency Management Agency. Crisis Management in Denmark

Danish Emergency Management Agency. Crisis Management in Denmark Danish Emergency Management Agency Crisis Management in Denmark 1 Crisis Management in Denmark Published by: Danish Emergency Management Agency Datavej 16 3460 Birkerød Phone: +45 45 90 60 00 Fax: +45

More information

GLOBAL MULTI-LAYER PLATFORM FOR RAPID RESPONSE & HUMANITARIAN AID

GLOBAL MULTI-LAYER PLATFORM FOR RAPID RESPONSE & HUMANITARIAN AID emergency.lu GLOBAL MULTI-LAYER PLATFORM FOR RAPID RESPONSE & HUMANITARIAN AID Martin Kristensson Cluster Coordinator, Emergency Telecommunications Cluster (ETC) United Nations World Food Programme (WFP)

More information

Key challenges in multi-agency collaboration during large-scale emergency management

Key challenges in multi-agency collaboration during large-scale emergency management Key challenges in multi-agency collaboration during large-scale emergency management Aslak Wegner Eide, Ida Maria Haugstveit, Ragnhild Halvorsrud, Jan Håvard Skjetne, and Michael Stiso SINTEF ICT, Oslo,

More information

FTI MANAGED E-DISCOVERY SERVICES

FTI MANAGED E-DISCOVERY SERVICES FTI MANAGED E-DISCOVERY SERVICES EXTEND YOUR TEAM WITH FTI The Opposite of One-Size-Fits-All When you work with FTI Technology, you engage with a partner who delivers a relationship-centric approach to

More information

presssign Global Print Management GPM

presssign Global Print Management GPM presssign Global Print Management GPM Bodoni Systems Benefits to brand managers and their clients using presssign Global Print Management (GPM) CONTENTS Brief overview... 3 Improvement in Quality... 3

More information

EMC DATA DOMAIN EXTENDED RETENTION SOFTWARE: MEETING NEEDS FOR LONG-TERM RETENTION OF BACKUP DATA ON EMC DATA DOMAIN SYSTEMS

EMC DATA DOMAIN EXTENDED RETENTION SOFTWARE: MEETING NEEDS FOR LONG-TERM RETENTION OF BACKUP DATA ON EMC DATA DOMAIN SYSTEMS SOLUTION PROFILE EMC DATA DOMAIN EXTENDED RETENTION SOFTWARE: MEETING NEEDS FOR LONG-TERM RETENTION OF BACKUP DATA ON EMC DATA DOMAIN SYSTEMS MAY 2012 Backups are essential for short-term data recovery

More information

DESIGNING AND IMPLEMENTING A GLOBAL LEADERSHIP DEVELOPMENT PROGRAM: THE SIX C S

DESIGNING AND IMPLEMENTING A GLOBAL LEADERSHIP DEVELOPMENT PROGRAM: THE SIX C S { perspectives } DESIGN AND DELIVERY DESIGNING AND IMPLEMENTING A GLOBAL LEADERSHIP DEVELOPMENT PROGRAM: THE SIX C S BY IAN FANTON AND ERIC MANKIN Are your leaders poised to capitalize on growth opportunities

More information

Highway-Rail Grade Crossing Training for School Bus Drivers

Highway-Rail Grade Crossing Training for School Bus Drivers D E C I D E S M A R T, A R R I V E S A F E Highway-Rail Grade Crossing Training for School Bus Drivers Presented by Operation Lifesaver, Inc. in cooperation with the National Association of State Directors

More information

How To Write An Interim Report On A Disaster In Australia

How To Write An Interim Report On A Disaster In Australia REPORTING Second Draft Post-Disaster Damage Assessment and Need Analysis PO Box 4, Klong Luang Pathumthani 12120 Thailand www.adpc.ait.ac.th TABLE OF CONTENTS Page 1. Introduction 2 2. Types of Assessment

More information

Crisis Management Plan

Crisis Management Plan St. Louis Community College Crisis Management Plan February 2004 TABLE OF CONTENTS Definitions I-IV I. Purpose 1 II. Crisis Management Team 1 A) Members 1 B) Campus Site Plans 2 C) Duties and Responsibilities

More information

BIG TRENDS FOR SMALL BUSINESS

BIG TRENDS FOR SMALL BUSINESS BIG TRENDS FOR SMALL BUSINESS New technology that means business Today, if you tell someone you ll be in touch, they may not only ask when but how. Business owners have more communications channels at

More information

KEEPING YOUR SANITY AS YOU EMBRACE CLOUD AND MOBILE

KEEPING YOUR SANITY AS YOU EMBRACE CLOUD AND MOBILE KEEPING YOUR SANITY AS YOU EMBRACE CLOUD AND MOBILE There s been lots of buzz about the tsunamis of change hitting IT. Talk of pivoting to the cloud, the growing mobile workforce, and the Internet of Things

More information

Crisis Prevention and Response Services. NYA International. Crisis Prevention and Response Services. Crisis Prevention and Response Services

Crisis Prevention and Response Services. NYA International. Crisis Prevention and Response Services. Crisis Prevention and Response Services NYA International B Effective risk management begins with a comprehensive understanding of the threat and an organisation s vulnerability, and the application of appropriate mitigation measures. Operating

More information

MEXICO UNIVERSE. RICH DATA & the Increasing Value of the INTERNET OF THINGS. The DIGITAL UNIVERSE of OPPORTUNITIES GET STARTED COUNTRY BRIEF

MEXICO UNIVERSE. RICH DATA & the Increasing Value of the INTERNET OF THINGS. The DIGITAL UNIVERSE of OPPORTUNITIES GET STARTED COUNTRY BRIEF COUNTRY BRIEF The DIGITAL of OPPORTUNITIES RICH DATA & the Increasing Value of the INTERNET OF THINGS - With Research & Analysis By - APRIL 2014 GET STARTED Digital Universe in Mexico IDC analyzed the

More information

MORE ACCESSIBILITY HIGHER QUALITY COMMUNICATIONS CONNECTING YOUR FUTURE KX-NS500 UNIFIED COMMUNICATIONS PLATFORM

MORE ACCESSIBILITY HIGHER QUALITY COMMUNICATIONS CONNECTING YOUR FUTURE KX-NS500 UNIFIED COMMUNICATIONS PLATFORM MORE ACCESSIBILITY HIGHER QUALITY COMMUNICATIONS KX-NS500 UNIFIED COMMUNICATIONS PLATFORM CONNECTING YOUR FUTURE 1 THE SYSTEM THAT GROWS WITH YOUR BUSINESS Save communication costs Save network costs Save

More information

of interaction. Operate with Efficiency. Manage the Operation. Connect with Customers. Enhance with Mobility. For Table Service Restaurants

of interaction. Operate with Efficiency. Manage the Operation. Connect with Customers. Enhance with Mobility. For Table Service Restaurants Experience a new world of interaction. Operate with Efficiency. Manage the Operation. Connect with Customers. Enhance with Mobility. For Table Service Restaurants 02 Experience a new world of interaction

More information

LIFTING AND MOVING STATION

LIFTING AND MOVING STATION FLORIDA STATE FIRE COLLEGE Safety Solutions has partnered with the Marion County School Board at the Florida State Fire College to offer complete access to a state-of-the-art parking garage collapse simulator,

More information

REGIONAL OFFICE FOR LATIN AMERICA AND THE CARIBBEAN USAID/OFDA/LAC REGIONAL DISASTER ASSISTANCE PROGRAM (RDAP) TRAINING PORTFOLIO

REGIONAL OFFICE FOR LATIN AMERICA AND THE CARIBBEAN USAID/OFDA/LAC REGIONAL DISASTER ASSISTANCE PROGRAM (RDAP) TRAINING PORTFOLIO BUREAU FOR DEMOCRACY, CONFLICT, AND HUMANITARIAN ASSISTANCE (DCHA) OFFICE OF U.S. FOREIGN DISASTER ASSISTANCE (OFDA) REGIONAL OFFICE FOR LATIN AMERICA AND THE CARIBBEAN USAID/OFDA/LAC REGIONAL DISASTER

More information

Telemarketing Selling Script for Mobile Websites

Telemarketing Selling Script for Mobile Websites Telemarketing Selling Script for Mobile Websites INTRODUCTION - - - - - - - To person who answers phone - - - - - - - Record name of company, phone Good Morning (or Good Afternoon) I would like to speak

More information

SOUTH WORCESTER COUNTY COMMUNICATIONS CENTER PUBLIC SAFETY TELECOMMUNICATOR POSITION DESCRIPTION

SOUTH WORCESTER COUNTY COMMUNICATIONS CENTER PUBLIC SAFETY TELECOMMUNICATOR POSITION DESCRIPTION SOUTH WORCESTER COUNTY COMMUNICATIONS CENTER PUBLIC SAFETY TELECOMMUNICATOR POSITION DESCRIPTION POSITION: PUBLIC SAFETY TELECOMMUNICATOR DISPATCHER JOB STATUS: CIVILIAN EMPLOYEE GENERAL STATEMENT OF DUTIES

More information

Table of Contents ESF-12-1 034-00-13

Table of Contents ESF-12-1 034-00-13 Table of Contents Primary Coordinating Agency... 2 Local Supporting Agencies... 2 State, Regional, and Federal Agencies and Organizations... 2 Purpose... 3 Situations and Assumptions... 4 Direction and

More information

Improving the Healthcare Experience

Improving the Healthcare Experience Improving the Healthcare Experience At Senior Care Facilities For senior care facilities, it is difficult to provide a safe environment and a high quality of care for residents while still allowing for

More information

Communication Process

Communication Process Welcome and Introductions Lesson 7 Communication Process Overview: This lesson teaches learners to define the elements of effective communication and its process. It will focus on communication as the

More information