The Cloud-Centric Organization. How organizations realize business benefits with a mature approach to Cloud

Size: px
Start display at page:

Download "The Cloud-Centric Organization. How organizations realize business benefits with a mature approach to Cloud"

Transcription

1 The Cloud-Centric Organization How organizations realize business benefits with a mature approach to Cloud June 2015

2 Study Overview This report uses data from IDC s CloudView Survey, and IDC s Business Value Practice.» CloudView 2014 surveyed for cloud adoption and maturity among 19,080 worldwide IT and LOB respondents and attitudes towards cloud among 3,463 qualified respondents, in December 2014.» IDC s Business Value Practice data is derived from interviews with 370 user organizations in 2013 and Key questions addressed in this InfoBrief» What key IT decisions and challenges are companies facing today?» Why is maturity important? What are the benefits of a mature cloud strategy?» What is the roadmap to achieve benefits of a mature cloud strategy?» What are organizations doing today to advance from one stage to the next?» Where are these companies struggling, where do they need help?» Where do orgs get help for their cloud strategies?» What does success look like for companies which have an optimized cloud strategy? pg 2

3 Setting the Stage Businesses need a game changer. Organizations are challenged to keep up with the pace of development and innovation required for businesses to earn money and be successful. A significant gap has opened where the IT budget is flat, and mobile, social, big data, and the need for new sources of sustainable revenue, are forcing a change. Maturity in cloud produces significant benefits in allowing organizations to focus on strategy versus day-to-day operations, in faster time to provision new services, in reduced IT costs, and perhaps most importantly in the ability to make more revenue. Organizations that are mature in their approach to a balanced use of cloud the best mix of external sourcing and internal transformation also have business units (e.g., marketing, sales) with more direct control over sourcing the IT solutions that best fit their business needs. pg 3

4 The Cloud is Rising Nearly 80% of organizations interested in cloud computing, with almost 40% already having implemented. 79% Interested in cloud computing 21% No interest in cloud computing 38% Currently using the cloud 62% Not currently using the cloud Using the Cloud for more than 1 or 2 small applications/workloads Private Cloud, but no interest in Public Cloud Using the Cloud, but only for 1 or 2 small applications/workloads Firm plans to implement within 12 months Evaluating for a specific service, but no firm plans to implement Generally learning about the cloud model Don t know, or have no interest in cloud computing at this time 18% 2% 17% 19% 14% 8% 21% pg 4

5 Businesses Need a Game Changer Business demand drivers» Cost structure Search for new revenue Big data Social Mobility Sustainable innovation Business demand for IT services Demand for shorter cycle times Business looks outside of IT structure for answers Private cloud Business demand for IT services Opportunity for transformation IT has always struggled to keep pace with the new initiatives business leaders want and need, and data analytics, social solutions, and the search for sustainable innovation have all pushed hard on IT organizations to build even faster. IT budget IT service supply RECESSION New normal Public cloud Unsustainable gap IT budget Cloud both public cloud applications and IT developer and operations services, as well as private cloud methodologies are growing to fill the IT service supply gap. Complexity slows productivity IT service supply Capabilities of the IT organization are once again expanding, driving greater business value. pg 5

6 Maturing Cloud-Centric Organizations See Real Business Benefits Learn Focused primarily on pilot projects driven by needs of individual decision makers and teams. LOB requirements met month to month. BUSINESS OUTCOME Develop a high-level knowledge of the business value of cloud computing for immediate, tactical needs IDC identifies 5 categories of cloud maturity, each with a set of IT tasks and milestones supporting LOB, and each with significant business outcomes. Change Scale up access to standardized IT resources via cloud, at lower costs or increasing speed. Focusing on app virtualization. BUSINESS OUTCOME Promoting buy-in to cloud resources and need for a company-wide approach, experimenting with shortterm improvements, in access to IT resources via cloud. Gathering input to eliminate redundancies. Ad Hoc Opportunistic We ve Repeatable Managed Optimized transformed Ad Hoc We re Opportunistic Repeatable Managed Optimized 16% building Ad Hoc Opportunistic Repeatable Managed Optimized We re 38% Mainstream Ad moving Hoc Opportunistic Repeatable Managed Optimized 46% Refine Ad Hoc Opportunistic Repeatable Instrument Managedemployee- Optimized facing IT processes. Enable agile access to IT resources through aggressive standardization & measurement. Create pervasive automation. BUSINESS OUTCOME Understand cost and business value of technology options (across spectrum of cloud and non-cloud); instantiate notion of internal self-service mechanisms. Formalize IT/business coordination structure for external sourcing. Incorporate structure and quantitative performance management and measurement. Publish rate cards, self-service sourcing/ chargeback. IT as a service center. BUSINESS OUTCOME Create business unit opportunities by using internal and external cloud assets, associating risks/costs with rewards. Expanding a consistent, enterprise-wide best practices approach to cloud, speeding iterative cycles to increase value to the business unit. Attack Achieve level of excellence including feedback loops for continuous improvement. Internal or provider-based sourcing structure driven by clear value to the business. BUSINESS OUTCOME Enable managed risk-taking to deliver innovative IT-enabled products and services sourced from best of breed internal or external providers. Participate in standards development. Drive business innovation through seamless access to enabling IT capability, based on value to business, and transparent cost measures. LoB and IT are harmonized, and use cloud to drive innovation. Source: IDC Cloud MaturityScape - Cloud Usage by Organizational Size: Benchmarking IT Buyers, #249227, June, 2014 pg 6

7 Cloud Maturity Improves Key Business Outcomes 800% Strategic vs. operations Time to provision Cumulative improvement % 400% 200% Reduction in IT costs % of SLA s met 100% Increased revenue Ad Ad Hoc Ad Hoc Ad Hoc Hoc Opportunistic Repeatable Managed Optimized Starting at stage #1 (Ad Hoc), operations, and time to provision improved on average nearly 80% for every stage change. Those organizations which move from stage 1 to stage 5 are > 10x (1,084%) better than those at stage 1 in allocating IT staff resources to strategic tasks vs. keeping the lights on tasks. Making a step change higher requires progressively more planning, expertise and investment. Source: 370 responses from 15 IDC Business Value Research Studies, December 2014 pg 7

8 Cloud Maturity Improves Key Business Outcomes The greater the maturity, the more significant the benefits Cumulative KPI Benefit of Moving Up Levels of Cloud Adoption Revenue growth IT cost reduction Strategic allocation of IT budget Time to provision Meeting SLAs 1 to 2 0.1% 13% 16% 27% 43% 2 to 3 1.4% 29% 56% 47% 63% 3 to 4 4.0% 48% 100% 76% 69% 4 to % 77% 200% 99% 72% Source: 370 responses from 15 IDC Business Value Research Studies, December 2014 pg 8

9 How Are Mature Organizations Benefiting from Cloud? Cloud users are realizing benefits in ways that impact the line of business directly via agility, simplicity, collaboration and innovation The three most important expected benefits of cloud among optimized organizations 81% Simplify IT Simplify and standardize IT infrastructure and applications platforms 84% 83% Give BUs More Direct Control Give business units (eg, sales, marketing, corporate communications, customer support) more direct control over sourcing their own IT solutions Improve Internal Processes Improve our internal service delivery levels and business agility Cloud-Centric Businesses Think Differently 89% of IT users (and 83% of LOB users, average of 85% among all respondents) stated that cloud should enable them to give their business units more direct control over sourcing (and managing, configuring) their own IT solutions. 86% of IT users (and 80% of LOB users, average of 83% among all respondents) stated that cloud should enable IT orgs to improve their internal service delivery levels, and business agility. pg 9

10 Enabling Business Benefits with a Cloud-Centric Organization SAP Customer Story A global flooring company, with operations in North America, Europe, Asia, and Australia, needed to simplify its business processes. SAP Cloud for Social has enabled the company to easily monitor and engage with their customers to drive sales. Deployed SAP Cloud for Social Engagement, SAP Cloud for Service, SAP HANA, and analytics. Benefits» 80% of deals that began by monitoring and directing social conversations closed.» $8 million in revenue was driven from 14,000 leads found on social media.» Set a new record closed a sale that was initiated in response to a customer tweet in 2 minutes. pg 10

11 Business Groups Expected to Benefit Most from Cloud Maturity Which groups do you expect to benefit most significantly from your organization s cloud strategy during the next three years? 60% 50% 40% 30% 20% 10% 0% Supply chain and logistics Distribution channel management Financial/ accounting HR Legal/ corporate affairs Engineering R&D Sales Marketing IT operatiions Customer support Application development Senior executive team Program management Operations n All respondents n LOB respondents n LOB respondents in specific field n IT respondents Most survey respondents evaluated the benefits of cloud apps according to their specific needs, but the IT organization has the only view of the entire company. It s telling that in areas like supply chain, and engineering, among traditional lines of business, IT respondents felt that maturity in cloud would benefit IT further; these are areas which have far fewer SaaS applications than areas like Sales Automation and Human Capital Management, and thus have much more IT involvement. Source: IDC CloudView Survey, December, 2014, n=3463 worldwide respondents pg 11

12 How Are Organizations Achieving a Mature Strategy? Many of the most important cloud-related skills that optimized organizations do better than less-mature organizations, relate to having a consistent approach to IT sourcing and management across the organization, and focusing on enabling the line of business. Which of the following tasks related to cloud has your organization already implemented? 51% 49% 52% 40% 39% 41% 48% 36% Ability to use cloud to drive business innovation, agility and competitive advantage Processes to share and reuse templates and best practices across internal cloud projects Consistent processes to identify which applications can best benefit from cloud Collaborative business and IT governance to define cloud management policies and SLAs n Optimized respondents n All respondents pg 12

13 What Makes a Cloud Strategy Mature? Involving line of business leaders in developing KPIs and making decisions is step #1 in a consistent enterprise-wide approach to IT. Using cloud as the foundation for business innovation is a cornerstone for IT strategies of mature IT organizations, and it s critical that the LOB is deeply involved in both implementation and operations.» When the IT organization does less cloud purchasing and budgeting, and LOB does more, the percentage of optimization goes up. Today In 2 Years 0.40% 0.33% 0.37% 0.14% Cloud purchasing decisions and budgeting come from IT Percent optimized Cloud purchasing decisions and budgeting come from IT Percent optimized pg 13

14 Enabling Business Benefits with a Cloud-Centric Organization SAP Customer Story A large vertically integrated sugar refiner had a very complex sales process involving several leading brands. SAP has helped the company be more efficient by eliminating work and providing real-time information sharing that enables the company to engage with its customers and solve issues much more rapidly. Deployed SAP Cloud for Sales and SAP HANA Enterprise Cloud. Benefits Simplification allows the sugar refiner to get to market faster, with better processes that drive consistency across the organization and improve its overall customer experience. pg 14

15 Not as Mature as They Think The difference of where organizations rated themselves on IDC s maturity scale, versus where IDC s calculations placed them on the maturity scale, is more than 17%. This represents over 1 full stage of maturity that companies over-estimated how far along they are. 46 Self reported 17 Calculated Managed cloud strategy 31 Self reported 3 Calculated Optimized cloud strategy When asked to self-rate their progress in maturity, 46.3% of qualified respondents (cloud users) believed to be managed or optimized IDC s maturity modeling identified 31.2% as managed or optimized Organizations need help to grow along the maturity spectrum and get the most business benefit. pg 15

16 Customers Have Huge IT Skills and Business Process Gaps Nearly 90% of respondents have a strong desire for building a hybrid cloud organization in the next 2 years. But given where they are on a path to getting the most critical skills, IDC calculated a 50% skills gap for most organizations to achieve their goals. Specifically: 38% have adequate knowledge of cloud best practices 18% cannot foresee when they will have consistent service-level monitoring across hybrid clouds 35% have IT staff skills to use cloud automation 32% have user selfservice provisioning 34% have implemented a unified service catalog Getting there will require help and investment. pg 16

17 But Customers are Ready to Work with Cloud Vendors Larger software incumbent vendors, especially those offering complete workflows in the cloud, are important partners for cloud maturity. How will your organization get help in developing your cloud strategies? 78% Agree 20% Strongly Agree 40% 38% Agree Strongly Agree Agree 8% 6% Strongly Agree 60% Agree 12% Strongly Agree It is important to carry forward our major incumbent provider into the cloud We expect to have a single major cloud provider We expect to have 2 or more major cloud providers It is important that our SaaS provider provide a complete workflow Source: IDC CloudView Survey, December, 2014, n=1223 worldwide respondents. Top four answers. pg 17

18 Key Takeaways Organizations that are mature in their approach to a balanced use of cloud the best mix of external sourcing and internal transformation also have business units (e.g., marketing, sales) with more direct control over sourcing the IT solutions that best fit their business needs. Many companies are naïve about how mature they really are. IDC research shows they typically believe they are at least 1-2 stages beyond where they actually are. A key reason is significant shortage in required IT skills and business-process change to get to the next level. Businesses will trust their incumbent providers to take them to cloud solutions, rationalize their portfolios, provide orchestration between line-of-business and IT organizations, and move up the maturity scale. They will also trust companies that can provide a more complete set of end-to-end workflows of mission-critical applications. pg 18

19 For more information on SAP products and services, visit: For more information and for IDC research, visit

Don t Get Left Behind. The Business Benefits of Achieving Greater Cloud Adoption Australia Findings

Don t Get Left Behind. The Business Benefits of Achieving Greater Cloud Adoption Australia Findings Australia Findings An IDC Country InfoBrief, Sponsored by Cisco August 2015 Executive Summary Cloud adoption is growing, but relatively few organizations have advanced cloud strategies Achieving greater

More information

Don t Get Left Behind

Don t Get Left Behind August 2015 Executive Summary Cloud adoption is growing, but relatively few organizations have advanced cloud strategies Achieving greater levels of cloud adoption allows organizations to materially improve

More information

IT as a Service Emerges as a New Management Paradigm in the Software-Defined Datacenter Era

IT as a Service Emerges as a New Management Paradigm in the Software-Defined Datacenter Era Customer Needs and Strategies IT as a Service Emerges as a New Management Paradigm in the Software-Defined Datacenter Era Mary Johnston Turner IDC OPINION IT as a service (ITaaS) represents a fundamentally

More information

WHITE PAPER Five Steps to Successful Integrated Cloud Management

WHITE PAPER Five Steps to Successful Integrated Cloud Management WHITE PAPER Five Steps to Successful Integrated Cloud Management Sponsored by: HP Mary Johnston Turner May 2011 Robert P. Mahowald IDC OPINION Global Headquarters: 5 Speen Street Framingham, MA 01701 USA

More information

I D C M A R K E T S P O T L I G H T. P r i va t e a n d H yb r i d C l o u d s E n a b l e New L e ve l s o f B u s i n e s s and IT Collaboration

I D C M A R K E T S P O T L I G H T. P r i va t e a n d H yb r i d C l o u d s E n a b l e New L e ve l s o f B u s i n e s s and IT Collaboration I D C M A R K E T S P O T L I G H T P r i va t e a n d H yb r i d C l o u d s E n a b l e New L e ve l s o f B u s i n e s s and IT Collaboration September 2013 Adapted from IDC Maturity Model: Cloud A

More information

COMPLEXITY MADE SIMPLE

COMPLEXITY MADE SIMPLE SPECIAL ADVERTISING SECTION businessweek.com/adsections COMPLEXITY MADE SIMPLE S1 As cloud technology matures, enterprises that depend on the cloud for new revenue streams need the help of trusted partners

More information

Cloud Going Mainstream All Are Trying, Some Are Benefiting; Few Are Maximizing Value

Cloud Going Mainstream All Are Trying, Some Are Benefiting; Few Are Maximizing Value All Are Trying, Some Are Benefiting; Few Are Maximizing Value South Korea Findings September 2016 Executive Summary Cloud adoption has increased 72% from last year, with 86% of companies in South Korea

More information

Don t Get Left Behind

Don t Get Left Behind Don t Get Left Behind The Business Benefits of Achieving Greater Cloud Adoption Brad Casemore, Robert Mahowald, Randy Perry, Ben McGrath May 2015 Don t Get Left Behind The Business Benefits of Achieving

More information

Ironside Group Rational Solutions

Ironside Group Rational Solutions Ironside Group Rational Solutions IBM Cloud Orchestrator Accelerate the pace of your business innovation Richard Thomas IBM Cloud Management Platforms thomas1@us.ibm.com IBM Cloud Orchestrator Business

More information

O p t i m i z i n g t h e N e t w o r k t o M e e t T o m o r r o w ' s I C T D e m a n d s

O p t i m i z i n g t h e N e t w o r k t o M e e t T o m o r r o w ' s I C T D e m a n d s EXECUTIVE BRIEF O p t i m i z i n g t h e N e t w o r k t o M e e t T o m o r r o w ' s I C T D e m a n d s Adapted from IDC research by Eric Owen Click here to enter text. September 2014 INTRODUCTION

More information

Simplify And Innovate The Way You Consume Cloud

Simplify And Innovate The Way You Consume Cloud A Forrester Consulting October 2014 Thought Leadership Paper Commissioned By Infosys Simplify And Innovate The Way You Consume Cloud Table Of Contents Executive Summary... 1 Cloud Adoption Is Gaining Maturity

More information

Data Management Roadmap

Data Management Roadmap Data Management Roadmap A progressive approach towards building an Information Architecture strategy 1 Business and IT Drivers q Support for business agility and innovation q Faster time to market Improve

More information

Business Strategy: IDC MaturityScape Cloud in Healthcare Provider

Business Strategy: IDC MaturityScape Cloud in Healthcare Provider Business Strategy Business Strategy: IDC MaturityScape Cloud in Healthcare Provider Judy Hanover IDC HEALTH INSIGHTS OPINION This IDC Health Insights report presents a maturity model for healthcare provider

More information

Orange County Convention Center Orlando, Florida June 3-5, 2014. Architecturing the cloud for your SAP landscape Florian Stilkerich

Orange County Convention Center Orlando, Florida June 3-5, 2014. Architecturing the cloud for your SAP landscape Florian Stilkerich Orange County Convention Center Orlando, Florida June 3-5, 2014 Architecturing the cloud for your SAP landscape Florian Stilkerich LEARNING POINTS What are the different types of Cloud Enterprise Architecture

More information

CIO SUMMIT l LAS VEGAS

CIO SUMMIT l LAS VEGAS CIO SUMMIT l LAS VEGAS Copyright 2014 EMC Corporation. All rights reserved. 1 IT Transformation Facilitator: Tom Roloff, SVP Global Services, EMC Many Industries Face Structural Change 3 Today s Business

More information

IT AS A SERVICE BROKER

IT AS A SERVICE BROKER IT AS A SERVICE BROKER MIT Sloan CIO Symposium May 21, 2014 Thomas P. Roloff Senior Vice President EMC Global Services twitter: @TRoloff 1 Why Transformation? Business is Changing Faster Than IT Business

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com E X C E R P T N i n e S t a r t - U p s a n d I n n o v a t o r s E x t e n d t h e C l o u d S y

More information

The New PaaS: Applications Drive the Business

The New PaaS: Applications Drive the Business The New PaaS: Applications Drive the Business Larry Carvalho Research Manager Worldwide PaaS Practice www.idc.com June 9, 2015 microsite: http://www.idc.com/cloud @idccloud What are we talking about Path

More information

See what cloud can do for you.

See what cloud can do for you. See what cloud can do for you. Uncomplicating cloud business Table of contents Introduction 3 Why cloud is relevant for your business? 4 What is changing? 4 Why organizations are moving to cloud 5 What

More information

Workload Awareness Is Vital

Workload Awareness Is Vital Workload Awareness Is Vital October 2014 Study Goals For this report, IDC conducted a survey of large enterprises around the globe to explore public, private, and hybrid cloud IT adoption trends. A key

More information

HP Cloud technologies

HP Cloud technologies HP Cloud technologies ari.saareks@hp.com Cloud & Presales Manager Finland & Baltics 1 Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without

More information

Software Defined Hybrid IT. Execute your 2020 plan

Software Defined Hybrid IT. Execute your 2020 plan Software Defined Hybrid IT Execute your 2020 plan Disruptive Change Changing IT Service Delivery Cloud Computing Social Computing Big Data Mobility Cyber Security 2015 Unisys Corporation. All rights reserved.

More information

I D C T E C H N O L O G Y S P O T L I G H T

I D C T E C H N O L O G Y S P O T L I G H T I D C T E C H N O L O G Y S P O T L I G H T U n i fied Cloud Management Increases IT- as- a - S e r vi c e Ag i l i t y November 2013 Adapted from VMware Unifies Cloud Management Portfolio with a Focus

More information

Hybrid Cloud & IT Management. Enabling digital transformation through a modern, flexible infrastructure

Hybrid Cloud & IT Management. Enabling digital transformation through a modern, flexible infrastructure Hybrid Cloud & IT Management Enabling digital transformation through a modern, flexible infrastructure Contents Overview Business drivers End-to-end solution Your challenges. Our response Robust platform,

More information

Transforming Business Processes with Agile Integrated Platforms

Transforming Business Processes with Agile Integrated Platforms Transforming Business Processes with Agile Integrated Platforms SPRING 2015 Sponsored by SAP Technology Business Research, Inc. Technology changes, but the needs of business do not. Integration is essential

More information

I D C M A R K E T S P O T L I G H T

I D C M A R K E T S P O T L I G H T I D C M A R K E T S P O T L I G H T B u yi n g I n t o t h e C l o u d April 2015 By Marilyn Carr Sponsored by Ingram Micro and Microsoft This paper is part of a series developed by IDC to educate organizations

More information

Workload Automation Challenges and Opportunities

Workload Automation Challenges and Opportunities I D C E X E C U T I V E B R I E F Workload Automation Challenges and Opportunities May 2011 Sponsored by BMC Executive Summary Enterprise IT workload environments are becoming more complex, dynamic, and

More information

The Shift in Information Technology Solution Buying. What It Means to IT and Line of Business (LOB)

The Shift in Information Technology Solution Buying. What It Means to IT and Line of Business (LOB) The Shift in Information Technology Solution Buying An IDC InfoBrief, sponsored by Hitachi Data Systems May 2014 The New Technology Buyer And Buying Mentality There s a new buyer of information technology

More information

The Future-Ready Enterprise Four Key Areas That Define Future-Ready Companies

The Future-Ready Enterprise Four Key Areas That Define Future-Ready Companies An IDC InfoBrief, sponsored by Dell December 2015 Document#2041 Four Key Areas That Define Future-Ready Companies IDC s June 2015 global Future-Ready Enterprise Study, sponsored by Dell, illustrated how

More information

of Managing Applications in the Cloud

of Managing Applications in the Cloud Research in Action White Paper: The Hidden Costs of Managing Applications in the Cloud SPONSORED BY: The Hidden Costs of Managing Applications in the Cloud 1 The Hidden Costs of Managing Applications in

More information

BIG DATA + ANALYTICS

BIG DATA + ANALYTICS An IDC InfoBrief for SAP and Intel + USING BIG DATA + ANALYTICS TO DRIVE BUSINESS TRANSFORMATION 1 In this Study Industry IDC recently conducted a survey sponsored by SAP and Intel to discover how organizations

More information

Transformation to a ITaaS Model & the Cloud

Transformation to a ITaaS Model & the Cloud Transformation to a ITaaS Model & the Cloud CIO Summit - Miami November, 2014 John Cullen Laddie Suk EMC Global Professional Services John.cullen@emc.com Laddie.suk@emc.com 1 Agenda Business Challenges

More information

Cloud Services Business Potenziale und Risiken

Cloud Services Business Potenziale und Risiken Cloud Services Business Potenziale und Risiken Prof. Mag. Werner Dorfmeister Enterprise Cloud Computing Services, HP Enterprise Business Electronic-Business Experts, WKO November 2010 1 Mobility + Internet

More information

I D C V E N D O R S P O T L I G H T. W o r k l o a d Management Enables Big Data B u s i n e s s Process Optimization

I D C V E N D O R S P O T L I G H T. W o r k l o a d Management Enables Big Data B u s i n e s s Process Optimization I D C V E N D O R S P O T L I G H T W o r k l o a d Management Enables Big Data B u s i n e s s Process Optimization November 2015 Adapted from Worldwide Workload Management Software Market Shares, 2014:

More information

Moving beyond Virtualization as you make your Cloud journey. David Angradi

Moving beyond Virtualization as you make your Cloud journey. David Angradi Moving beyond Virtualization as you make your Cloud journey David Angradi Today, there is a six (6) week SLA for VM provisioning it s easy to provision a VM, the other elements change storage, network

More information

A Performance-Driven Approach to Application Services Management

A Performance-Driven Approach to Application Services Management A Performance-Driven Approach to Application Services Management Breaking the Mold to Accelerate Business Transformation Table of contents 1.0 The keep up versus step up challenge...1 2.0 Taking a different

More information

University of Kentucky Leveraging SAP HANA to Lead the Way in Use of Analytics in Higher Education

University of Kentucky Leveraging SAP HANA to Lead the Way in Use of Analytics in Higher Education IDC ExpertROI SPOTLIGHT University of Kentucky Leveraging SAP HANA to Lead the Way in Use of Analytics in Higher Education Sponsored by: SAP Matthew Marden April 2014 Randy Perry Overview Founded in 1865

More information

CA Virtual Management Suite. Jaromír Šlesinger jaromir.slesinger@ca.com

CA Virtual Management Suite. Jaromír Šlesinger jaromir.slesinger@ca.com CA Virtual Management Suite Jaromír Šlesinger jaromir.slesinger@ca.com Agenda 1 Virtualization and Virtualization Management 2 Typical Virtualization Cycles and Pressures 3 Discuss Your Virtualization

More information

Enabling Digitization with Next Generation Cloud

Enabling Digitization with Next Generation Cloud Enabling Digitization with Next Generation Cloud Nick Earle SVP, Global Cloud and Managed Services, Cisco December 10, 2015 Live tweeting? I m @nearle Cisco Is Changing of deferred revenue is software

More information

Toward a Software-Defined WAN. March 2015

Toward a Software-Defined WAN. March 2015 Toward a Software-Defined WAN March 2015 Business Transformation Shifts Technology Buying Centers The 3rd Platform creates the underpinnings for business-process, transformation, and, increasingly, business-model

More information

04 Executive Summary. 08 What is a BI Strategy. 10 BI Strategy Overview. 24 Getting Started. 28 How SAP Can Help. 33 More Information

04 Executive Summary. 08 What is a BI Strategy. 10 BI Strategy Overview. 24 Getting Started. 28 How SAP Can Help. 33 More Information 1 BI STRATEGY 3 04 Executive Summary 08 What is a BI Strategy 10 BI Strategy Overview 24 Getting Started 28 How SAP Can Help 33 More Information 5 EXECUTIVE SUMMARY EXECUTIVE SUMMARY TOP 10 BUSINESS PRIORITIES

More information

HP S POINT OF VIEW TO CLOUD

HP S POINT OF VIEW TO CLOUD HP S POINT OF VIEW TO CLOUD Frank Bloch Director Technology Consulting 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice 3 GLOBAL MEGA

More information

The New Style of IT. Rob McMahon. Director Cloud Computing HP General Western Europe

The New Style of IT. Rob McMahon. Director Cloud Computing HP General Western Europe The New Style of IT Rob McMahon Director Cloud Computing HP General Western Europe Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without

More information

The Real Score of Cloud

The Real Score of Cloud The Real Score of Cloud Mayur Sahni Sr. Research Manger IDC Asia/Pacific msahni@idc.com @mayursahni Digital Transformation Changing Role of IT Innova&on Informa&on Business agility Changing role of the

More information

Cloud Services Catalog with Epsilon

Cloud Services Catalog with Epsilon Cloud Services Catalog with Epsilon Modern IT enterprises face several challenges while building a service catalog for their data center. Provisioning with a cloud management platform solves some of these

More information

IDC MarketScape: Worldwide Service Desk Management Software 2014 Vendor Analysis

IDC MarketScape: Worldwide Service Desk Management Software 2014 Vendor Analysis IDC MarketScape IDC MarketScape: Worldwide Service Desk Management Software 2014 Vendor Analysis Robert Young THIS IDC MARKETSCAPE EXCERPT FEATURES: CHERWELL SOFTWARE IDC MARKETSCAPE FIGURE FIGURE 1 IDC

More information

Manufacturing Strategies that Win: Executive View of the Cloud Executive Brief

Manufacturing Strategies that Win: Executive View of the Cloud Executive Brief Technology Evaluation Centers Executive Summary To date, manufacturers have been slow to embrace cloud computing. But the proven success of cloud-based solutions, coupled with the promise of a less expensive

More information

SESSION 709 Wednesday, November 4, 9:00am - 10:00am Track: Strategic View

SESSION 709 Wednesday, November 4, 9:00am - 10:00am Track: Strategic View SESSION 709 Wednesday, November 4, 9:00am - 10:00am Track: Strategic View The Business of IT Provisioning Bill Irvine Transformation Strategist, Accelerate Innovation, VMware billirvine@comcast.net Session

More information

Building Private & Hybrid Cloud Solutions

Building Private & Hybrid Cloud Solutions Solution Brief: Building Private & Hybrid Cloud Solutions WITH EGENERA CLOUD SUITE SOFTWARE Egenera, Inc. 80 Central St. Boxborough, MA 01719 Phone: 978.206.6300 www.egenera.com Introduction When most

More information

Cloud Computing and Data Center Consolidation

Cloud Computing and Data Center Consolidation Cloud Computing and Data Center Consolidation Charles Onstott, PMP Chief Technology Officer, Enterprise IT Services SAIC Steven Halliwell General Manager for State and Local and Education Sales Amazon

More information

SAS Enterprise Decision Management at a Global Financial Services Firm: Enabling More Rapid Implementation of Decision Models into Production

SAS Enterprise Decision Management at a Global Financial Services Firm: Enabling More Rapid Implementation of Decision Models into Production Buyer Case Study SAS Enterprise Decision Management at a Global Financial Services Firm: Enabling More Rapid Implementation of Decision Models into Production Brian McDonough IDC OPINION The goal of decision

More information

EMC HYBRID CLOUD SOLUTION FOR HEALTHCARE

EMC HYBRID CLOUD SOLUTION FOR HEALTHCARE EMC HYBRID CLOUD SOLUTION FOR HEALTHCARE Next-Generation Health IT at the Point-of-Care ESSENTIALS Delivering ITaaS via a trusted, well-run EMC Hybrid Cloud drives business alignment, efficiency, and end-user

More information

I D C T E C H N O L O G Y S P O T L I G H T

I D C T E C H N O L O G Y S P O T L I G H T I D C T E C H N O L O G Y S P O T L I G H T AP M S a a S and An a l yt i c s S t e p U p t o Meet the N e e d s o f M odern Ap p l i c a t i o n s, M o b i le Users, a n d H yb r i d C l o ud Ar c h i

More information

Meet AkzoNobel Leading market positions delivering leading performance

Meet AkzoNobel Leading market positions delivering leading performance Meet AkzoNobel Leading market positions delivering leading performance BI Thema dag VNSG A Business Intelligence journey John Wenmakers AkzoNobel Leon Huijsmans Interdobs December 10, 2013 Agenda A Business

More information

Taking back control of your Cloud Service life cycle

Taking back control of your Cloud Service life cycle Taking back control of your Cloud Service life cycle Think BIG, start small to drive your portfolio to business innovation Erik van Busschbach New Style of IT - Core Qualities Service Centric Operate Secure

More information

Session 0905 ASUG SBOUC Align your Business and IT with a Solid BI Strategy. Deepa Sankar Pat Saporito

Session 0905 ASUG SBOUC Align your Business and IT with a Solid BI Strategy. Deepa Sankar Pat Saporito Session 0905 ASUG SBOUC Align your Business and IT with a Solid BI Strategy Deepa Sankar Pat Saporito Agenda Business Challenges The Importance of a BI Strategy How SAP Can Help in Defining Your BI Strategy

More information

Delivering Customer Value Faster With Big Data Analytics

Delivering Customer Value Faster With Big Data Analytics Delivering Customer Value Faster With Big Data Analytics Tackle the challenges of Big Data and real-time analytics with a cloud-based Decision Management Ecosystem James Taylor CEO Customer data is more

More information

The State of IT Transformation for Healthcare

The State of IT Transformation for Healthcare The State of IT Transformation for Healthcare An Analysis by EMC and VMware EMC and VMware are helping IT groups at healthcare organizations transform to business-focused service providers. The State of

More information

HP CLOUDSYSTEM. A single platform for private, public, and hybrid clouds. Simply the most complete cloud system for enterprises and service providers

HP CLOUDSYSTEM. A single platform for private, public, and hybrid clouds. Simply the most complete cloud system for enterprises and service providers HP CLOUDSYSTEM A single platform for private, public, and hybrid clouds Simply the most complete cloud system for enterprises and service providers Solution brief It s a fact of life: cloud computing is

More information

Driving Business Agility with the Use of Open Source Software

Driving Business Agility with the Use of Open Source Software Driving Business Agility with the Use of Open Source Software Speakers Peter Vescuso EVP of Marketing & Business Development Black Duck Software Melinda Ballou Program Director, Application Life-Cycle

More information

W H I T E P A P E R E d u c a t i o n a t t h e C r o s s r o a d s o f B i g D a t a a n d C l o u d

W H I T E P A P E R E d u c a t i o n a t t h e C r o s s r o a d s o f B i g D a t a a n d C l o u d Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com W H I T E P A P E R E d u c a t i o n a t t h e C r o s s r o a d s o f B i g D a t a a n d C l o

More information

Using SAP Master Data Technologies to Enable Key Business Capabilities in Johnson & Johnson Consumer

Using SAP Master Data Technologies to Enable Key Business Capabilities in Johnson & Johnson Consumer Using SAP Master Data Technologies to Enable Key Business Capabilities in Johnson & Johnson Consumer Terry Bouziotis: Director, IT Enterprise Master Data Management JJHCS Bob Delp: Sr. MDM Program Manager

More information

Choosing the Right Project and Portfolio Management Solution

Choosing the Right Project and Portfolio Management Solution Choosing the Right Project and Portfolio Management Solution Executive Summary In too many organizations today, innovation isn t happening fast enough. Within these businesses, skills are siloed and resources

More information

Enterprise Application Enablement for the Internet of Things

Enterprise Application Enablement for the Internet of Things Enterprise Application Enablement for the Internet of Things Prof. Dr. Uwe Kubach VP Internet of Things Platform, P&I Technology, SAP SE Public Internet of Things (IoT) Trends 12 50 bn 40 50 % Devices

More information

Five Tactics to Kick Start Your Hybrid Cloud Strategy

Five Tactics to Kick Start Your Hybrid Cloud Strategy March 2016 Five Tactics to Kick Start Your Table of Contents High-Performance IT Environments Drive Revenue and Agility 3 What is Hybrid Cloud? 4 Five Keys for Hybrid Cloud Success: 1. Start with a Business

More information

IT Portfolio Management

IT Portfolio Management IT Portfolio Management The Critical Step to Continually Optimizing Your Data Center Consolidation and Migration Initiatives Christopher Steel Digital Government Institute s Cloud Computing & Data Center

More information

C A S E S T UDY The Path Toward Pervasive Business Intelligence at an Asian Telecommunication Services Provider

C A S E S T UDY The Path Toward Pervasive Business Intelligence at an Asian Telecommunication Services Provider C A S E S T UDY The Path Toward Pervasive Business Intelligence at an Asian Telecommunication Services Provider Sponsored by: Tata Consultancy Services November 2008 SUMMARY Global Headquarters: 5 Speen

More information

Hybrid cloud on your terms: Dell Cloud Manager with Dell Hybrid Cloud System for Microsoft

Hybrid cloud on your terms: Dell Cloud Manager with Dell Hybrid Cloud System for Microsoft Hybrid on your terms: Dell Cloud Manager with Dell Hybrid Cloud System for Microsoft In an era of digital transformation, the future is hybrid Many organizations recognize the critical need to quickly

More information

ScienceLogic Offers Unified Infrastructure Monitoring and Analytics for Hybrid IT

ScienceLogic Offers Unified Infrastructure Monitoring and Analytics for Hybrid IT VENDOR PROFILE ScienceLogic Offers Unified Infrastructure Monitoring and Analytics for Hybrid IT Mary Johnston Turner David Immerman IDC OPINION Enterprise datacenter infrastructure environments are becoming

More information

How to bridge the gap between business, IT and networks

How to bridge the gap between business, IT and networks ericsson White paper Uen 284 23-3272 October 2015 How to bridge the gap between business, IT and networks APPLYING ENTERPRISE ARCHITECTURE PRINCIPLES TO ICT TRANSFORMATION A digital telco approach can

More information

Digital Business Services Topic Area Theaters May 17-19, 2016 Orlando, FL

Digital Business Services Topic Area Theaters May 17-19, 2016 Orlando, FL Digital Topic Area Theaters May 17-19, 2016 Orlando, FL Session ID Title Abstract Time and Location DB34027 Exploit Business Benefit Cases to Accelerate and Improve Processes DB34011* DB34008 DB34051*

More information

Sonata Managed Application Lifecycle Services

Sonata Managed Application Lifecycle Services Sonata Managed Application Lifecycle Services Leveraging IT to Deliver Growth-Centric Business Transformation Make IT an Enabler of Your Business with the Right Partner In today s complex and ever-changing

More information

I D C T E C H N O L O G Y S P O T L I G H T. T h e F u t u r e of ITSM : Servi c e M a n a g e ment P l a t f o r m s f or D i gital Transformation

I D C T E C H N O L O G Y S P O T L I G H T. T h e F u t u r e of ITSM : Servi c e M a n a g e ment P l a t f o r m s f or D i gital Transformation I D C T E C H N O L O G Y S P O T L I G H T T h e F u t u r e of ITSM : Servi c e M a n a g e ment P l a t f o r m s f or D i gital Transformation August 2015 Adapted from IDC Marketscape: Worldwide Service

More information

LEARNING FROM THE LEADING EDGE: REAL WAYS IT IS CREATING VALUE WITH ENTERPRISE HYBRID CLOUD gsst.01

LEARNING FROM THE LEADING EDGE: REAL WAYS IT IS CREATING VALUE WITH ENTERPRISE HYBRID CLOUD gsst.01 1 LEARNING FROM THE LEADING EDGE: REAL WAYS IT IS CREATING VALUE WITH ENTERPRISE HYBRID CLOUD gsst.01 EDWARD NEWMAN, EMC GLOBAL SERVICES 2 ROADMAP INFORMATION DISCLAIMER EMC makes no representation and

More information

Red Hat Cloud, HP Edition:

Red Hat Cloud, HP Edition: Red Hat Cloud, HP Edition: Private IaaS Clouds 2 Red Hat Cloud 2 Red Hat Enterprise Virtualization 3 Red Hat Enterprise Linux 3 Red Hat Network Satellite 3 HP CloudSystem Matrix and HP Converged Infrastructure

More information

Converged and Integrated Datacenter Systems: Creating Operational Efficiencies

Converged and Integrated Datacenter Systems: Creating Operational Efficiencies Insight Converged and Integrated Datacenter Systems: Creating Operational Efficiencies Rob Brothers IDC OPINION Enterprise IT has moved away from siloed servers, storage, information, and processes and

More information

Transforming to IT as a Service

Transforming to IT as a Service Transforming to IT EMC Consulting Webinar Tim Rehac Partner, IT Strategy and Architecture EMC Consulting Timothy.Rehac@emc.com 1 Agenda Why Organizations Are Transforming Transformational Drivers Why IT

More information

The Need for Service Catalog Design in Cloud Services Development

The Need for Service Catalog Design in Cloud Services Development The Need for Service Catalog Design in Cloud Services Development The purpose of this document: Provide an overview of the cloud service catalog and show how the service catalog design is an fundamental

More information

Public, Private and Hybrid Clouds

Public, Private and Hybrid Clouds Public, Private and Hybrid Clouds When, Why and How They are Really Used Sponsored by: Research Summary 2013 Neovise, LLC. All Rights Reserved. [i] Table of Contents Table of Contents... 1 i Executive

More information

Assessing Your Business Analytics Initiatives

Assessing Your Business Analytics Initiatives Assessing Your Business Analytics Initiatives Eight Metrics That Matter WHITE PAPER SAS White Paper Table of Contents Introduction.... 1 The Metrics... 1 Business Analytics Benchmark Study.... 3 Overall

More information

W H I T E P A P E R B u s i n e s s I n t e l l i g e n c e S o lutions from the Microsoft and Teradata Partnership

W H I T E P A P E R B u s i n e s s I n t e l l i g e n c e S o lutions from the Microsoft and Teradata Partnership W H I T E P A P E R B u s i n e s s I n t e l l i g e n c e S o lutions from the Microsoft and Teradata Partnership Sponsored by: Microsoft and Teradata Dan Vesset October 2008 Brian McDonough Global Headquarters:

More information

Maximize strategic flexibility by building an open hybrid cloud Gordon Haff

Maximize strategic flexibility by building an open hybrid cloud Gordon Haff red hat open hybrid cloud Whitepaper Maximize strategic flexibility by building an open hybrid cloud Gordon Haff EXECUTIVE SUMMARY Choosing how to build a cloud is perhaps the biggest strategic decision

More information

Worldwide Cloud Systems Management Software 2013 Vendor Shares

Worldwide Cloud Systems Management Software 2013 Vendor Shares COMPETITIVE ANALYSIS Worldwide Cloud Systems Management Software 2013 Vendor Shares Mary Johnston Turner IDC OPINION In 2013, the worldwide cloud systems management software competitive market showed very

More information

Data Center is the Foundation of Carrier ICT Transformation. The challenges of building a service driven data center

Data Center is the Foundation of Carrier ICT Transformation. The challenges of building a service driven data center P a g e 1 Data Center is the Foundation of Carrier ICT Transformation As we transform into the digital economy, the role of the Data Center has evolved from just being a container holding its individual

More information

Market Maturity. Cloud Definitions

Market Maturity. Cloud Definitions HRG Assessment: Cloud Computing Provider Perspective In the fall of 2009 Harvard Research Group (HRG) interviewed selected Cloud Computing companies including SaaS (software as a service), PaaS (platform

More information

IDC MarketScape: Worldwide Service Desk Management Software 2014 Vendor Analysis

IDC MarketScape: Worldwide Service Desk Management Software 2014 Vendor Analysis IDC MarketScape IDC MarketScape: Worldwide Service Desk Management Software 2014 Vendor Analysis Robert Young THIS IDC MARKETSCAPE EXCERPT FEATURES: SERVICENOW IDC MARKETSCAPE FIGURE FIGURE 1 IDC MarketScape

More information

Don t Go In Blind: Navigating the Journey to the Cloud. agility made possible

Don t Go In Blind: Navigating the Journey to the Cloud. agility made possible Don t Go In Blind: Navigating the Journey to the Cloud agility made possible Introduction The business world has changed. The time for speculating about how growing market forces, such as an unpredictable

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com W H I T E P A P E R W o r k l o a d A u t o m a t i o n : O p t i m i z i n g B u s i n e s s P r

More information

Business Intelligence and Analytics: Leveraging Information for Value Creation and Competitive Advantage

Business Intelligence and Analytics: Leveraging Information for Value Creation and Competitive Advantage PRACTICES REPORT BEST PRACTICES SURVEY: AGGREGATE FINDINGS REPORT Business Intelligence and Analytics: Leveraging Information for Value Creation and Competitive Advantage April 2007 Table of Contents Program

More information

7 things to ask when upgrading your ERP solution

7 things to ask when upgrading your ERP solution Industrial Manufacturing 7 things to ask when upgrading your ERP solution The capabilities gap between older versions of ERP designs and current designs can create a problem that many organizations are

More information

Hosting and cloud services both provide incremental and complementary benefits to the organization

Hosting and cloud services both provide incremental and complementary benefits to the organization 33 Yonge St., Suite 420, Toronto, Ontario Canada, M5E 1G4 W H I T E P A P E R I D C a n d T E L U S E n t e r p r i s e C l o u d S t u d y, 2 0 1 3 : C a p i t a l i z i n g on C l o u d ' s W i n d o

More information

The Enterprise IT Cloud Company

The Enterprise IT Cloud Company Company Overview The Enterprise IT Cloud Company The modern enterprise relies on IT to deliver innovative business solutions and at the same time, ensure existing IT systems and services perform at the

More information

AGILE RANDOMIZATION AND TRIAL SUPPLY MANAGEMENT SOLUTIONS: A RECIPE FOR SPEED, SIMPLICITY AND SERVICE

AGILE RANDOMIZATION AND TRIAL SUPPLY MANAGEMENT SOLUTIONS: A RECIPE FOR SPEED, SIMPLICITY AND SERVICE WHITE PAPER AGILE RANDOMIZATION AND TRIAL SUPPLY MANAGEMENT SOLUTIONS: A RECIPE FOR SPEED, SIMPLICITY AND SERVICE Randomization is fundamental to clinical trials it enables treatment group balance, eliminates

More information

I D C T E C H N O L O G Y S P O T L I G H T. E n a b l i n g Quality I n n o va t i o n w i t h Servi c e

I D C T E C H N O L O G Y S P O T L I G H T. E n a b l i n g Quality I n n o va t i o n w i t h Servi c e I D C T E C H N O L O G Y S P O T L I G H T E n a b l i n g Quality I n n o va t i o n w i t h Servi c e V i r t u a lization a nd Netw or k Virtualization December 2014 Adapted from Worldwide Automated

More information

I D C V E N D O R S P O T L I G H T. F l a s h, C l o u d, a nd Softw ar e - D e f i n e d Storage:

I D C V E N D O R S P O T L I G H T. F l a s h, C l o u d, a nd Softw ar e - D e f i n e d Storage: I D C V E N D O R S P O T L I G H T F l a s h, C l o u d, a nd Softw ar e - D e f i n e d Storage: N ew T rends Impacting Enterprise Datacenters March 2014 Adapted from IDC Worldwide Storage Predictions

More information

Asia/Pacific. Yanna Dharmasthira

Asia/Pacific. Yanna Dharmasthira Trends and Directions of SaaSS in Asia/Pacific Yanna Dharmasthira October 2013 Notes accompany this presentation. Please select Notes Page view. These materials can be reproduced only with written approval

More information

Unilever s private cloud

Unilever s private cloud Case Study s private cloud moves to private cloud, expects to double in size without increasing IT costs. Background has been hugely successful in selling personal care, homecare, and food products to

More information

Cloud Strategy Brief

Cloud Strategy Brief Evolving Objectives Measuring the Value of Transformation Cloud Strategy Brief Virtualization and cloud solutions create a unique opportunity to transform IT from a cost center to a strategic value driver.

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com WHITE PAPER Network Consulting Services Lead Enterprise Transformation Sponsored by: HP Leslie Rosenberg February 2011 Curtis Price Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200

More information

How Cloud and Dynamic Service Chains are Shaping Tomorrow's IT

How Cloud and Dynamic Service Chains are Shaping Tomorrow's IT How Cloud and Dynamic Service Chains are Shaping Tomorrow's IT Ingo Averdunk Distinguished Engineer IBM Cloud & Smarter Infrastructure Lab Services and Support 1 A Nexus of Forces Presents New Opportunities

More information