Why Your Library Should Move to Ex Libris Alma. An Ex Libris Alma Solution Brief

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Why Your Library Should Move to Ex Libris Alma. An Ex Libris Alma Solution Brief"

Transcription

1 Why Your Library Should Move to Ex Libris Alma An Ex Libris Alma Solution Brief

2 CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result in economic loss. DO NOT COPY UNLESS YOU HAVE BEEN GIVEN SPECIFIC WRITTEN AUTHORIZATION FROM EX LIBRIS LTD. This document is provided for limited and restricted purposes in accordance with a binding contract with Ex Libris Ltd. or an affiliate. The information herein includes trade secrets and is confidential. DISCLAIMER The information in this document will be subject to periodic change and updating. Please confirm that you have the most current documentation. There are no warranties of any kind, express or implied, provided in this documentation, other than those expressly agreed upon in the applicable Ex Libris contract. This information is provided AS IS. Unless otherwise agreed, Ex Libris shall not be liable for any damages for use of this document, including, without limitation, consequential, punitive, indirect or direct damages. Any references in this document to third-party material (including third-party Web sites) are provided for convenience only and do not in any manner serve as an endorsement of that third-party material or those Web sites. The third-party materials are not part of the materials for this Ex Libris product and Ex Libris has no liability for such materials. TRADEMARKS "Ex Libris," the Ex Libris bridge, Primo, Aleph, Alephino, Voyager, SFX, MetaLib, Verde, DigiTool, Preservation, URM, Voyager, ENCompass, Endeavor ezconnect, WebVoyage, Citation Server, LinkFinder and LinkFinder Plus, and other marks are trademarks or registered trademarks of Ex Libris Ltd. or its affiliates. The absence of a name or logo in this list does not constitute a waiver of any and all intellectual property rights that Ex Libris Ltd. or its affiliates have established in any of its products, features, or service names or logos. Trademarks of various third-party products, which may include the following, are referenced in this documentation. Ex Libris does not claim any rights in these trademarks. Use of these marks does not imply endorsement by Ex Libris of these third-party products, or endorsement by these third parties of Ex Libris products. Oracle is a registered trademark of Oracle Corporation. UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Ltd. Microsoft, the Microsoft logo, MS, MS-DOS, Microsoft PowerPoint, Visual Basic, Visual C++, Win32, Microsoft Windows, the Windows logo, Microsoft Notepad, Microsoft Windows Explorer, Microsoft Internet Explorer, and Windows NT are registered trademarks and ActiveX is a trademark of the Microsoft Corporation in the United States and/or other countries. Unicode and the Unicode logo are registered trademarks of Unicode, Inc. Google is a registered trademark of Google, Inc. Copyright Ex Libris Limited, All rights reserved. Web address:

3 Why Your Library Should Move to Ex Libris Alma To meet the evolving needs of users in the rapidly changing research and learning environments, and to achieve greater efficiency in a time of economic and financial pressure, libraries are increasingly looking for new paradigms to deliver improved and completely new services to users. Recognizing libraries present and future needs, and in collaboration with diverse global partners, Ex Libris has developed its next generation library management service. Ex Libris Alma is a true unified solution that supports the entire suite of library operations selection, acquisition, metadata management, digitization, and fulfillment for the full spectrum of library materials, regardless of format or location. As a next-generation platform, Alma offers significant benefits over today s systems: Unified Management Environment As an increasing portion of the library s collection shifts to electronic and digital resources, a unified management environment becomes essential. Today, libraries are managing multiple systems to accommodate resources in different formats. This leads to a duplication of effort and data. Alma provides a single context in which to manage resources of all types. This allows staff to work more effectively within one environment, and the consolidated data allows for advanced analytics through an integrated view of the entire collection. Ex Libris Alma consolidates multiple dispersed solutions into one unified solution: Aleph/Voyager Verde/Meridian DigiTool SFX and SFX KnowledgeBase MARCit! This single point of management for all library resources is delivered as a cloud-based service. By managing digital resources in the same system as the rest of the collection, Alma can improve the visibility of a library s unique resources. Today, collections are fragmented across multiple digital asset management systems. Archival and

4 heritage resources that make an institution unique are easily overlooked. Alma integrates digital collections to highlight resources that differentiate a collection. Eliminates the need to work and synchronize data across systems Comprehensive analytics for the whole collection Highlights the differentiators of a library s collection

5 Optimizing Workflows and Process Current systems require manual processing to perform many workflows. With Alma, workflows are managed from within the system. Alma moves to a push paradigm for task management. Staff work will be highlighted through task lists and dashboard widgets, allowing them to quickly assess the work that they need to perform. Alma allows libraries to benefit from optimization to services such as digitization requests by patrons, automated purchasing requests, course reading services and more. System-managed workflows lead to a reduction of errors and gaps in communication. They allow Alma to automate many workflows that currently require manual work. Because Alma knows the steps that are necessary to complete a lifecycle such as ordering, it can perform these steps with no human intervention. This frees staff to work on those tasks that require decision making. Alma allows for advanced analytics to drive better decision making and as a means to track processes that require optimization. For example, Alma can track various steps that are necessary to complete end user requests, such as fulfillment, and highlight steps that are slowing down the fulfillment of requests. More specifically - as an example - since the digitization request lifecycle is modeled into the system, Alma can tell you that your digitization backlog is caused at the stage of scanning and depositing resources, allowing you to more precisely allocate staff where it s needed Brings staff attention to work that needs to be performed Focus staff on making decisions while letting the system automate repetitive tasks More precise analytics to assist with planning and policies

6 Optimization and Collaboration In Action Libraries are becoming more conscious of the fact that not all of the resources they acquire are being used. One response has been to shift from a just-in-case collection development model to a just-in-time model. Alma features support for user-driven collection development processes for both physical and electronic resources. Alma provides multiple collaborative options, including the Community Zone, a shared, open catalog built and maintained by the Alma community. Collaborative Business Intelligence allows libraries to tune their processes and policies based on shared and local analytics. Using this model, a library can refrain from buying a resource until it s actually needed. For e-books, patrons will initiate the purchase by clicking through and reading the book online. For print books, they can request that the library purchase the resource, which will initiate a rush acquisitions request; the item will be delivered to the patron once it arrives. Libraries receive a lower return on investment for managing local catalog records that describe materials held by many institutions. Alma s Community Zone leverages shared, community data, reducing the need to maintain duplicate data. For local needs and unique collections, Alma s hybrid model of metadata management supports both community and local data. Libraries working with Alma can benefit from shared data while still retaining full control when it supports the needs of their users. To describe unique digital collections, Alma s metadata management environment features support for multiple metadata schemas. Support for the MARC21, Dublin Core, and emerging standards allows Alma to manage the range of resources in a library s collection. The metadata management infrastructure allows Ex Libris to add additional formats in the future, providing a sustainable platform for future changes in cataloging standards.

7 Demand-driven collection development increases collection usage Integrated data services enable streamlined ordering and cataloging Hybrid shared/local data environment ensures that local needs are supported Non-MARC metadata schemas support description of an array of resources Smart fulfillment Alma s Smart Fulfillment framework simplifies user interaction with the library system, whether on-campus or off. By consolidating all fulfillment options to one place, it provides a single source for patrons to find available resources and place requests for loans, digitization, and purchases. This allows the library to highlight resources that are one click away and cost nothing to deliver, while providing access to costlier resource sharing requests only when no local option is available. In combination with demand-driven collection development, this increases the value and usage of the collection. Alma provides seamless integration with the Ex Libris Primo discovery solution, including new services such as user-driven collection development. Alma checks for all fulfillment options print, electronic, and digital and presents users with the best alternatives based on the user s rights. Optimizing resources utilization by highlighting available resources User-friendly patron interactions Precision in tracking quality of service to patrons

8 Open Platform Alma is more than a library management service it s a platform for developing new services. Alma implements open communication standards such as OpenURL, SRU, z39.50, EDI, NCIP, and SIP2. Where an open standard is not available, Alma s webservices and APIs can be used for interacting with external systems. This allows libraries to extend the system and develop improved and innovative services. Alma is also built to integrate with existing institutional systems. Student and financial data can be synchronized automatically. By relying on external systems as a source of data, Alma allows libraries to realize their institutions investment in existing systems, such as student information, registration, financial, and learning management systems. Adherence to open standards and open APIs allows libraries to extend the system Streamlining integrations via industry standard open interfaces Advanced customizations options using open interfaces

9 Cloud-based Software-as-a-Services Deployed as a cloud-based solution, Alma allows libraries to eliminate hardware and maintenance investments. The entire Alma interface is served via a web browser. In addition to removing the need to manage and maintain local servers, Alma frees system administration staff from the need to install and maintain clients on local PCs. This frees up technical staff for other high-priority projects. All of Ex Libris Cloud Data centers are SAS-70 certified, and meet the highest standards related to security and high availability. In addition to a dedicated security office, Ex Libris has a dedicated cloud team that monitors the cloud operation 24 x 7 x 365 Moving to the cloud also lowers the barrier for entry to basic management processes. In today s systems, many mission-critical workflows require server access. The staffing requirements for basic management processes such as record loading or integrating data from other campus systems must be managed by a system administrator. Since Alma provides user-friendly interfaces for all tasks, the system expertise needed to manage the system is significantly reduced. The subscription model for the Alma service allows for much more predictable budget planning. By reducing the initial investment in the system, libraries can more quickly realize the value of Alma and eliminate uncertainties associated with hardware upgrades and software updates. No management of local hardware, clients, or upgrades Reduces the technical expertise required for basic management activities Subscription model provides for more predictable budgeting

Why Your Library Should Move to Ex Libris Alma. An Ex Libris Alma Solution Brief

Why Your Library Should Move to Ex Libris Alma. An Ex Libris Alma Solution Brief Why Your Library Should Move to Ex Libris Alma An Ex Libris Alma Solution Brief Why Your Library Should Move to Ex Libris Alma To meet the evolving needs of users in the rapidly changing research and learning

More information

All You Wanted To Know About the Management of Digital Resources in Alma

All You Wanted To Know About the Management of Digital Resources in Alma All You Wanted To Know About the Management of Digital Resources in Alma CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will

More information

URM and Its Benefits FAQ

URM and Its Benefits FAQ URM and Its Benefits FAQ CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result in economic loss. DO NOT COPY UNLESS YOU

More information

November 2015. Ex Libris Certified Third-Party Software and Security Patch Release Notes

November 2015. Ex Libris Certified Third-Party Software and Security Patch Release Notes November 2015 Ex Libris Certified Third-Party Software and Security Patch Release Notes CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse

More information

How to Configure the Web Services Server in Aleph. Versions 22 and later

How to Configure the Web Services Server in Aleph. Versions 22 and later How to Configure the Web Services Server in Aleph Versions 22 and later CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will

More information

Server Access for Ex Libris Support. August 2015

Server Access for Ex Libris Support. August 2015 Server Access for Ex Libris Support August 2015 CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result in economic loss.

More information

Requirements for Upgrading from MetaLib 3.13 to MetaLib 4. Version 4

Requirements for Upgrading from MetaLib 3.13 to MetaLib 4. Version 4 Requirements for Upgrading from MetaLib 3.13 to MetaLib 4 Version 4 CONFIDENTIAL INFORMATION DISCLAIMER The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse

More information

SFX KnowledgeBase eservice. Versions 3 and 4

SFX KnowledgeBase eservice. Versions 3 and 4 SFX KnowledgeBase eservice Versions 3 and 4 CONFIDENTIAL INFORMATION DISCLAIMER The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result in economic

More information

Voyager-L Mailing List

Voyager-L Mailing List Voyager-L Mailing List CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result in economic loss. DO NOT COPY UNLESS YOU HAVE

More information

Staff User s Guide Task Manager. Version 20

Staff User s Guide Task Manager. Version 20 Staff User s Guide Task Manager Version 20 CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result in economic loss. DO NOT

More information

Primo Online End User Help. Version 4.x

Primo Online End User Help. Version 4.x Version 4.x CONFIDENTIAL INFORMATION DISCLAIMER The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result in economic loss. DO NOT COPY UNLESS YOU HAVE

More information

Ex Libris Group Password Management Policy

Ex Libris Group Password Management Policy Ex Libris Group Password Management Policy CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result in economic loss. DO NOT

More information

How to Upgrade Oracle Software and Databases from Oracle Version 9.2.0.x to 9.2.0.8 for Ex Libris Applications

How to Upgrade Oracle Software and Databases from Oracle Version 9.2.0.x to 9.2.0.8 for Ex Libris Applications How to Upgrade Oracle Software and Databases from Oracle Version 9.2.0.x to 9.2.0.8 for Ex Libris Applications CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates

More information

Aleph Requirements for EDI -Outgoing and Incoming Messages

Aleph Requirements for EDI -Outgoing and Incoming Messages Aleph Requirements for EDI -Outgoing and Incoming Messages CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result in economic

More information

Ex Libris Cloud Service Packages. Version 2.0

Ex Libris Cloud Service Packages. Version 2.0 Ex Libris Cloud Service Packages Version 2.0 CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result in economic loss. DO

More information

Rosetta 5.0.1 Service Pack Installation Guide

Rosetta 5.0.1 Service Pack Installation Guide Rosetta 5.0.1 Service Pack Installation Guide CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result in economic loss. DO

More information

Salesforce CRM Customer Portal Documentation

Salesforce CRM Customer Portal Documentation Salesforce CRM Customer Portal Documentation CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result in economic loss. DO

More information

SMS Proxy User s Guide. Version 1.0

SMS Proxy User s Guide. Version 1.0 SMS Proxy User s Guide Version 1.0 CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result in economic loss. DO NOT COPY

More information

Setting Up SSL / HTTPS for Local Primo Customers

Setting Up SSL / HTTPS for Local Primo Customers Setting Up SSL / HTTPS for Local Primo Customers CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result in economic loss.

More information

Ex Libris Patch Instructions for Oracle 10 CPUs for Voyager Windows Servers 10.2.0.4

Ex Libris Patch Instructions for Oracle 10 CPUs for Voyager Windows Servers 10.2.0.4 Ex Libris Patch Instructions for Oracle 10 CPUs for Voyager Windows Servers 10.2.0.4 CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or

More information

Ex Libris Patch Instructions for Oracle 10 CPUs for Voyager Windows Servers 10.2.0.4

Ex Libris Patch Instructions for Oracle 10 CPUs for Voyager Windows Servers 10.2.0.4 Ex Libris Patch Instructions for Oracle 10 CPUs for Voyager Windows Servers 10.2.0.4 CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or

More information

How to Change the Server Hostname

How to Change the Server Hostname How to Change the Server Hostname CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result in economic loss. DO NOT COPY UNLESS

More information

Ex Libris Patch Instructions for Oracle 10 CPUs for Voyager Solaris/AIX Servers 10.2.0.4

Ex Libris Patch Instructions for Oracle 10 CPUs for Voyager Solaris/AIX Servers 10.2.0.4 Ex Libris Patch Instructions for Oracle 10 CPUs for Voyager Solaris/AIX Servers 10.2.0.4 CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse

More information

Oracle 10g ODBC Installation Guide. Voyager 7.2.1 Version 9.0+

Oracle 10g ODBC Installation Guide. Voyager 7.2.1 Version 9.0+ Oracle 10g ODBC Installation Guide Voyager 7.2.1 Version 9.0+ CONFIDENTIAL INFORMATION DISCLAIMER The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will

More information

Unified Resource Management: The Ex Libris Framework for Next- Generation Library Services

Unified Resource Management: The Ex Libris Framework for Next- Generation Library Services Unified Resource Management: The Ex Libris Framework for Next- Generation Library Services, 2009 Document Version 1.1 CONFIDENTIAL INFORMATION All of the information and material herein, inclusive of text,

More information

Requirements for Rosetta Installation. Version 4.2

Requirements for Rosetta Installation. Version 4.2 Requirements for Rosetta Installation Version 4.2 CONFIDENTIAL INFORMATION DISCLAIMER The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result in economic

More information

Unified Resource Management

Unified Resource Management Unified Resource About Ex Libris Ex Libris is a leading provider of automation solutions for academic libraries. Offering the only comprehensive product suite for electronic, digital, and print materials,

More information

Ex Libris Rosetta: A Digital Preservation System Product Description

Ex Libris Rosetta: A Digital Preservation System Product Description Ex Libris Rosetta: A Digital Preservation System Product Description CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result

More information

Ex Libris Security Incident Response Policy

Ex Libris Security Incident Response Policy Ex Libris Security Incident Response Policy CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result in economic loss. DO

More information

Ex Libris Alma Resource Sharing. Prepared for the ASERL Member Libraries

Ex Libris Alma Resource Sharing. Prepared for the ASERL Member Libraries Ex Libris Alma Resource Sharing Prepared for the ASERL Member Libraries December 2015 Library Services Platform Goals Don t sacrifice staff workflow for user experience or user experience for staff workflow.

More information

Increase Your Speed and Flexibility with a Managed Cloud Deployment of SAP Software

Increase Your Speed and Flexibility with a Managed Cloud Deployment of SAP Software Partner Managed Cloud Increase Your Speed and Flexibility with a Managed Cloud Deployment of SAP Software Implement the most current version of world-class SAP software faster without the dedicated staffing

More information

Oracle Supply Chain Management Cloud: Ideation to Commercialization

Oracle Supply Chain Management Cloud: Ideation to Commercialization Oracle Supply Chain Management Cloud: Ideation to Commercialization (includes Innovation Management, Product Development, and Product Hub) Release 11 Release Content Document December 2015 TABLE OF CONTENTS

More information

BlackBerry Business Cloud Services. Version: 6.1.7. Release Notes

BlackBerry Business Cloud Services. Version: 6.1.7. Release Notes BlackBerry Business Cloud Services Version: 6.1.7 Release Notes Published: 2015-04-02 SWD-20150402141754388 Contents 1 Related resources...4 2 What's new in BlackBerry Business Cloud Services 6.1.7...

More information

SYSTEM MONITORING PLUG-IN FOR MICROSOFT SQL SERVER

SYSTEM MONITORING PLUG-IN FOR MICROSOFT SQL SERVER SYSTEM MONITORING PLUG-IN FOR MICROSOFT SQL SERVER SYSTEM MONITORING PLUG-IN FOR MICROSOFT SQL SERVER KEY FEATURES Out-of-box availability and performance monitoring Detailed configuration information

More information

agility made possible

agility made possible SOLUTION BRIEF CA IT Asset Manager how can I manage my asset lifecycle, maximize the value of my IT investments, and get a portfolio view of all my assets? agility made possible helps reduce costs, automate

More information

Ex Libris Patch Instructions for Oracle 10 CPUs for Voyager Linux Servers 10.2.0.4

Ex Libris Patch Instructions for Oracle 10 CPUs for Voyager Linux Servers 10.2.0.4 Ex Libris Patch Instructions for Oracle 10 CPUs for Voyager Linux Servers 10.2.0.4 CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or

More information

Introduction. Automated Discovery of IT assets

Introduction. Automated Discovery of IT assets ORACLE DATABASE LIFECYCLE MANAGEMENT PACK ORACLE DATABASE LIFECYCLE MANAGEMENT PACK KEY FEATURES Auto Discovery of hosts and databases Inventory tracking and reporting Database provisioning Schema and

More information

Ex Libris Alma Education Catalog

Ex Libris Alma Education Catalog Ex Libris Alma Education Catalog Version 1.1 CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result in economic loss. DO

More information

agility made possible

agility made possible SOLUTION BRIEF CA Technologies and NetApp Integrated Service Automation Across the Data Center can you automate the provisioning and management of both virtual and physical resources across your data center

More information

SAP HANA Cloud Platform

SAP HANA Cloud Platform SAP HANA Cloud Platform Connect and Engage with Customers in the Cloud with SAP HANA Cloud Platform Deliver Impactful Web Experiences, Delight Users, and Meet Any Business Need SAP HANA Cloud Platform

More information

ORACLE SOCIAL MARKETING CLOUD SERVICE

ORACLE SOCIAL MARKETING CLOUD SERVICE ORACLE SOCIAL MARKETING CLOUD SERVICE KEY FEATURES Universal navigation between all social marketing functionality Single-platform management for Facebook, Google+, Twitter and other social communities

More information

SAP BusinessObjects Cloud

SAP BusinessObjects Cloud Frequently Asked Questions SAP BusinessObjects Cloud SAP BusinessObjects Cloud To help customers Run Simple, SAP is breaking the limitations of the past. On October 20, 2015, we unveiled a new generation

More information

ORACLE OPS CENTER: VIRTUALIZATION MANAGEMENT PACK

ORACLE OPS CENTER: VIRTUALIZATION MANAGEMENT PACK ORACLE OPS CENTER: VIRTUALIZATION MANAGEMENT PACK KEY FEATURES LIFECYCLE MANAGEMENT OF VIRTUALIZATION TECHNOLOGIES MADE SIMPLE Automation of lifecycle management reduces costs and errors while improving

More information

ORACLE PRODUCT DATA HUB

ORACLE PRODUCT DATA HUB ORACLE PRODUCT DATA HUB THE SOURCE OF CLEAN PRODUCT DATA FOR YOUR ENTERPRISE. KEY FEATURES Out-of-the-box support for Enterprise Product Record Proven, scalable industry data models Integrated best-in-class

More information

Oracle Hyperion Workforce Planning

Oracle Hyperion Workforce Planning Oracle Hyperion Workforce Planning Oracle Hyperion Workforce Planning is a special purpose planning module that makes head count, salary, and compensation planning efficient across the entire enterprise.

More information

Delivering the Experience That Users Expect: Core Principles for Designing Library Discovery Services. Miri Botzer, Primo Product Manager, Ex Libris

Delivering the Experience That Users Expect: Core Principles for Designing Library Discovery Services. Miri Botzer, Primo Product Manager, Ex Libris Delivering the Experience That Users Expect: Miri Botzer, Primo Product Manager, Ex Libris 1 Contents Introduction 3 Ex Libris User Study: Takeaways 3 Analysis of User Searches and Actions 4 Results of

More information

are you helping your customers achieve their expectations for IT based service quality and availability?

are you helping your customers achieve their expectations for IT based service quality and availability? PARTNER BRIEF Service Operations Management from CA Technologies are you helping your customers achieve their expectations for IT based service quality and availability? FOR PARTNER USE ONLY DO NOT DISTRIBUTE

More information

CA Clarity PPM. Overview. Benefits. agility made possible

CA Clarity PPM. Overview. Benefits. agility made possible PRODUCT SHEET CA Clarity PPM agility made possible CA Clarity Project & Portfolio Management (CA Clarity PPM) helps you innovate with agility, transform your portfolio with confidence, and sustain the

More information

Services Professional Services for DNA

Services Professional Services for DNA Services Professional Services for DNA Maximize the Value of Your Technology and Resource Investments with the Help of Professional Services Delivered by Industry Specialists Services Optimize the return

More information

PROACTIVE ASSET MANAGEMENT

PROACTIVE ASSET MANAGEMENT PROACTIVE ASSET MANAGEMENT A pathway to optimized reliability and world-class business performance Oracle Utilities Work and Asset Management 2 Effective work and asset management ensures mission-critical

More information

CA Repository for z/os r7.2

CA Repository for z/os r7.2 PRODUCT SHEET CA Repository for z/os CA Repository for z/os r7.2 CA Repository for z/os is a powerful metadata management tool that helps organizations to identify, understand, manage and leverage enterprise-wide

More information

Oracle Planning and Budgeting Cloud Service

Oracle Planning and Budgeting Cloud Service Oracle Planning and Budgeting Cloud Service Oracle Planning and Budgeting Cloud Service enables organizations of all sizes to quickly adopt world-class planning and budgeting applications with no CAPEX

More information

BlackBerry Enterprise Server Express. Version: 5.0 Service Pack: 4. Update Guide

BlackBerry Enterprise Server Express. Version: 5.0 Service Pack: 4. Update Guide BlackBerry Enterprise Server Express Version: 5.0 Service Pack: 4 Update Guide Published: 2012-08-31 SWD-20120831100948745 Contents 1 About this guide... 4 2 Overview: BlackBerry Enterprise Server Express...

More information

Building Confidence in Big Data Innovations in Information Integration & Governance for Big Data

Building Confidence in Big Data Innovations in Information Integration & Governance for Big Data Building Confidence in Big Data Innovations in Information Integration & Governance for Big Data IBM Software Group Important Disclaimer THE INFORMATION CONTAINED IN THIS PRESENTATION IS PROVIDED FOR INFORMATIONAL

More information

October 2014. Four Best Practices for Passing Privileged Account Audits

October 2014. Four Best Practices for Passing Privileged Account Audits Four Best Practices for Passing Privileged Account Audits October 2014 1 Table of Contents... 4 1. Discover All Privileged Accounts in Your Environment... 4 2. Remove Privileged Access / Implement Least

More information

An Oracle White Paper October 2010. Siebel Financial Services Customer Relationship Management for Banking

An Oracle White Paper October 2010. Siebel Financial Services Customer Relationship Management for Banking An Oracle White Paper October 2010 Siebel Financial Services Customer Relationship Management for Banking Executive Overview Banks are in constant interaction with customers. A winning and proven strategy

More information

SQL Server Management Perfected

SQL Server Management Perfected SQL Server Management Perfected Ensuring Database Performance in the Face of Today s IT Trends Abstract The life of database administrators (DBAs) is often stressful, as they find themselves responsible

More information

Table of Contents. Technical paper Open source comes of age for ERP customers

Table of Contents. Technical paper Open source comes of age for ERP customers Technical paper Open source comes of age for ERP customers It s no secret that open source software costs less to buy the software is free, in fact. But until recently, many enterprise datacenter managers

More information

A Comprehensive Solution for API Management

A Comprehensive Solution for API Management An Oracle White Paper March 2015 A Comprehensive Solution for API Management Executive Summary... 3 What is API Management?... 4 Defining an API Management Strategy... 5 API Management Solutions from Oracle...

More information

See What's Coming in Oracle Service Cloud

See What's Coming in Oracle Service Cloud See What's Coming in Oracle Service Cloud May 2015 Capabilities and Benefits - Release Content Document ORACLE SERVICE CLOUD MAY RELEASE OVERVIEW This latest release of Oracle Service Cloud provides significant

More information

CA Automation Suite for Data Centers

CA Automation Suite for Data Centers PRODUCT SHEET CA Automation Suite for Data Centers agility made possible Technology has outpaced the ability to manage it manually in every large enterprise and many smaller ones. Failure to build and

More information

Ex Libris Group Cloud Services Business Continuity Plan

Ex Libris Group Cloud Services Business Continuity Plan Ex Libris Group Cloud Services Business Continuity Plan CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result in economic

More information

About Ex Libris. For additional information on Ex Libris Group, see http://www.exlibrisgroup.com

About Ex Libris. For additional information on Ex Libris Group, see http://www.exlibrisgroup.com e-product Family About Ex Libris Ex Libris is a leading provider of automation solutions for academic libraries. Offering the only comprehensive product suite for electronic, digital, and print materials,

More information

Asentinel Telecom Expense Management (TEM)

Asentinel Telecom Expense Management (TEM) PRODUCT BRIEF: ASENTINEL TELECOM EXPENSE MANAGEMENT (TEM) Asentinel Telecom Expense Management (TEM) Asentinel 6.0 is a comprehensive global telecom expense management software solution encompassing the

More information

Oracle Internet of Things Cloud Service

Oracle Internet of Things Cloud Service O R A C L E D A T A S H E E T Oracle Internet of Things Cloud Service We live in a world where billions of connected devices, from smart vehicles to smart meters, generate ever-increasing quantities of

More information

Driving Down the High Cost of Storage. Pillar Axiom 600

Driving Down the High Cost of Storage. Pillar Axiom 600 Driving Down the High Cost of Storage Pillar Axiom 600 Accelerate Initial Time to Value, and Control Costs over the Long Term Make a storage investment that will pay off in rapid time to value and low

More information

Adopting a service-centric approach to backup & recovery

Adopting a service-centric approach to backup & recovery Adopting a service-centric approach to backup & recovery Written by John Maxwell, VP, Data Protection Products Abstract This solution brief explores the business challenges driving the need to move beyond

More information

Oracle Human Resources

Oracle Human Resources Oracle Human Resources Oracle Human Resources (HR) is a powerful tool for optimizing the use of the human assets of your business, whether you operate in the private or public sector. It allows you to

More information

HP CLOUDSYSTEM. A single platform for private, public, and hybrid clouds. Simply the most complete cloud system for enterprises and service providers

HP CLOUDSYSTEM. A single platform for private, public, and hybrid clouds. Simply the most complete cloud system for enterprises and service providers HP CLOUDSYSTEM A single platform for private, public, and hybrid clouds Simply the most complete cloud system for enterprises and service providers Solution brief It s a fact of life: cloud computing is

More information

Content Management for SAP Business Suite powered by SAP HANA

Content Management for SAP Business Suite powered by SAP HANA SAP Brief Extensions SAP Extended Enterprise Content Management by OpenText Objectives Content Management for SAP Business Suite powered by SAP HANA Link all types of content to workflows and processes

More information

Unleash the Power of Mainframe Data in the Application Economy

Unleash the Power of Mainframe Data in the Application Economy Unleash the Power of Mainframe Data in the Application Economy Data Drives the Application Economy Data is the most valuable asset a business has, and the most important data lives on the mainframe. This

More information

agility made possible

agility made possible SOLUTION BRIEF CA Private Cloud Accelerator for Vblock Platforms how quickly can your private cloud support the increasing demand for business services and accelerate time-to-value for your Vblock platforms

More information

Oracle US Federal Human Resources

Oracle US Federal Human Resources Oracle US Federal Human Resources Oracle US Federal Human Resources (HR) enables federal agencies to optimize human capital resources. It is a proactive management tool that allows US Federal agencies

More information

Datacenter Management and Virtualization. Microsoft Corporation

Datacenter Management and Virtualization. Microsoft Corporation Datacenter Management and Virtualization Microsoft Corporation June 2010 The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the

More information

Aleph 23 Extended Topologies. Version 23

Aleph 23 Extended Topologies. Version 23 Aleph 23 Extended Topologies Version 23 CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result in economic loss. DO NOT

More information

Simplified Management With Hitachi Command Suite. By Hitachi Data Systems

Simplified Management With Hitachi Command Suite. By Hitachi Data Systems Simplified Management With Hitachi Command Suite By Hitachi Data Systems April 2015 Contents Executive Summary... 2 Introduction... 3 Hitachi Command Suite v8: Key Highlights... 4 Global Storage Virtualization

More information

Oracle Cloud E37404-05

Oracle Cloud E37404-05 Oracle Cloud Known Issues for Oracle Business Intelligence Cloud Service E37404-05 November 2015 Describes information about known software issues and their workarounds for this release of Oracle Business

More information

Work Space Manager for BES12 26387_449

Work Space Manager for BES12 26387_449 Work Space Manager for BES12 26387_449 About this document This guide contains fixed and known issues for version 26387_449 of Work Space Manager for BES12. To see previous versions of the release notes,

More information

ORACLE CRM ON DEMAND RELEASE 26

ORACLE CRM ON DEMAND RELEASE 26 ORACLE CRM ON DEMAND RELEASE 26 THE WORLD S MOST COMPREHENSIVE CRM ON DEMAND SOLUTION Easy to use Fast to deploy Powerful analytics Pre-built industry solutions Embedded sales, marketing, and service best

More information

The Infor ERP SyteLine Smart Framework

The Infor ERP SyteLine Smart Framework Infor ERP The Infor ERP SyteLine Smart Framework The key to keeping your IT operations lean and your business agile Table of contents Executive summary... 3 Infor ERP Syteline Smart Framework overview...

More information

ORACLE PROJECT ANALYTICS

ORACLE PROJECT ANALYTICS ORACLE PROJECT ANALYTICS KEY FEATURES & BENEFITS FOR BUSINESS USERS Provides role-based project insight across the lifecycle of a project and across the organization Delivers a single source of truth by

More information

ORACLE PLANNING AND BUDGETING CLOUD SERVICE

ORACLE PLANNING AND BUDGETING CLOUD SERVICE ORACLE PLANNING AND BUDGETING CLOUD SERVICE ENTERPRISE WIDE PLANNING, BUDGETING AND FORECASTING KEY FEATURES Multi-dimensional / multi user planning with a powerful business rules engine Flexible workflow

More information

ORACLE SALES ANALYTICS

ORACLE SALES ANALYTICS ORACLE SALES ANALYTICS KEY FEATURES & BENEFITS FOR BUSINESS USERS Analyze pipeline opportunities to determine actions required to meet sales targets Determine which products and customer segments generate

More information

IBM SmartCloud Workload Automation

IBM SmartCloud Workload Automation IBM SmartCloud Workload Automation Highly scalable, fault-tolerant solution offers simplicity, automation and cloud integration Highlights Gain visibility into and manage hundreds of thousands of jobs

More information

Improve Field Performance at A Lower Operating Cost with Oracle Utilities Mobile Workforce Management

Improve Field Performance at A Lower Operating Cost with Oracle Utilities Mobile Workforce Management Improve Field Performance at A Lower Operating Cost with Oracle Utilities Mobile Workforce Management Oracle Utilities Mobile Workforce Management provides fully integrated, realtime, best-of-breed planning,

More information

Next-Generation Mainframe Management Summary

Next-Generation Mainframe Management Summary STRATEGY PAPER Next-Generation Mainframe Management Next-Generation Mainframe Management Summary Mainstreaming the mainframe for enterprise IT product direction David Hodgson CA Technologies, Mainframe

More information

End-to-End E-Clinical Coverage with Oracle Health Sciences InForm GTM

End-to-End E-Clinical Coverage with Oracle Health Sciences InForm GTM End-to-End E-Clinical Coverage with InForm GTM A Complete Solution for Global Clinical Trials The broad market acceptance of electronic data capture (EDC) technology, coupled with an industry moving toward

More information

CA Repository for Distributed. Systems r2.3. Benefits. Overview. The CA Advantage

CA Repository for Distributed. Systems r2.3. Benefits. Overview. The CA Advantage PRODUCT BRIEF: CA REPOSITORY FOR DISTRIBUTED SYSTEMS r2.3 CA Repository for Distributed Systems r2.3 CA REPOSITORY FOR DISTRIBUTED SYSTEMS IS A POWERFUL METADATA MANAGEMENT TOOL THAT HELPS ORGANIZATIONS

More information

ORACLE PROCUREMENT AND SPEND ANALYTICS

ORACLE PROCUREMENT AND SPEND ANALYTICS ORACLE PROCUREMENT AND SPEND ANALYTICS KEY FEATURES & BENEFITS FOR BUSINESS USERS Streamline procurement and control material and component costs Quantify supplier performance to develop more profitable

More information

CA Server Automation. Overview. Benefits. agility made possible

CA Server Automation. Overview. Benefits. agility made possible PRODUCT SHEET: CA Server Automation CA Server Automation agility made possible CA Server Automation is an integrated data center management solution that automates provisioning, patching, and configuration

More information

agility made possible

agility made possible SOLUTION BRIEF Flexibility and Choices in Infrastructure Management can IT live up to business expectations with soaring infrastructure complexity and challenging resource constraints? agility made possible

More information

journey to a hybrid cloud

journey to a hybrid cloud journey to a hybrid cloud Virtualization and Automation VI015SN journey to a hybrid cloud Jim Sweeney, CTO GTSI about the speaker Jim Sweeney GTSI, Chief Technology Officer 35 years of engineering experience

More information

ORACLE S PRIMAVERA FEATURES PORTFOLIO MANAGEMENT. Delivers value through a strategy-first approach to selecting the optimum set of investments

ORACLE S PRIMAVERA FEATURES PORTFOLIO MANAGEMENT. Delivers value through a strategy-first approach to selecting the optimum set of investments ORACLE S PRIMAVERA FEATURES Delivers value through a strategy-first approach to selecting the optimum set of investments Leverages consistent evaluation metrics, user-friendly forms, one click access to

More information

Integration Capabilities of SAP S/4HANA to SAP Cloud Solutions

Integration Capabilities of SAP S/4HANA to SAP Cloud Solutions Document Version: 1.00 2016-03-01 Integration Capabilities of SAP S/4HANA to SAP Cloud Solutions What you need to know when it comes to SAP S/4HANA integration Javit Gellaw (SAP SE) Table of Contents 1

More information

ORACLE PROJECT PORTFOLIO MANAGEMENT CLOUD

ORACLE PROJECT PORTFOLIO MANAGEMENT CLOUD ORACLE PROJECT PORTFOLIO MANAGEMENT CLOUD THE NEW STANDARD FOR PROJECT PORTFOLIO MANAGEMENT KEY FEATURES End-to-end enterprise PPM for a single source of project truth Embedded social collaboration tools

More information

Identity and Access Management (IAM) Across Cloud and On-premise Environments: Best Practices for Maintaining Security and Control

Identity and Access Management (IAM) Across Cloud and On-premise Environments: Best Practices for Maintaining Security and Control Identity and Access Management (IAM) Across Cloud and On-premise Environments: Best Practices for Maintaining Security and Control agility made possible Enterprises Are Leveraging Both On-premise and Off-premise

More information

BlackBerry Enterprise Server Express for IBM Domino. October 7, 2014 Version: 5.0 Service Pack: 4. Compatibility Matrix

BlackBerry Enterprise Server Express for IBM Domino. October 7, 2014 Version: 5.0 Service Pack: 4. Compatibility Matrix BlackBerry Enterprise Server Express for IBM Domino October 7, 2014 Version: 5.0 Service Pack: 4 Compatibility Matrix Published: 2014-10-08 SWD-20141008134243982 Contents 1...4 Legend... 4 Operating system...

More information

Oracle Utilities Customer Care and Billing

Oracle Utilities Customer Care and Billing Customer Care and Billing Utilities are faced with a rapidly changing industry and increasing expectations from their customers. Adapting to these factors with existing customer information systems likely

More information

Start Anywhere and Go Everywhere with Cloud Services for HR

Start Anywhere and Go Everywhere with Cloud Services for HR SAP Brief SAP Services Cloud Services for Human Capital Management Objectives Start Anywhere and Go Everywhere with Cloud Services for HR Propel your business to success Propel your business to success

More information

Unicenter TCPaccess FTP Server

Unicenter TCPaccess FTP Server Unicenter TCPaccess FTP Server Release Summary 6.0 This documentation and related computer software program (hereinafter referred to as the Documentation ) is for the end user s informational purposes

More information