Role Description Web Developer Front End

Transcription

1 Role Description Web Developer Front End Cluster Agency Division/Branch/Unit Location Department of Planning & Environment Office of Environment and Heritage Taronga Conservation Society Australia Taronga Zoo Classification/Grade/Band Grade 5/6 Kind of Employment Ongoing ANZSCO Code PCAT Code TBC Date of Approval June 2016 Agency Website Agency overview The Office of Environment and Heritage (OEH) cares for and protects NSW s environment and heritage, which includes the natural environment, Aboriginal country, culture and heritage, and built heritage. Taronga Conservation Society Australia (Taronga) forms part of the OEH. Taronga s vision is to create a shared future for wildlife and people. Through our efforts we protect endangered species, increase understanding of wildlife and inspire community action. Primary purpose of the role Manage the ongoing consultation, design and development of all branded web properties for Taronga Conservation Society Australia Key accountabilities Manage the improvement and optimisation of existing and new website functionality through the provision of both front-end and back-end web development skills. Provide development skills and knowledge to aid the expansion of Taronga s ecommerce services and capabilities, ensuring compliance and security are of the highest standards. Establish a program of work to ensure Taronga s websites meet both government guidelines and industry best practice for accessibility and compliance. Establish and maintain effective working relationships with internal and external stakeholders to manage, develop and provide technical expertise on web technologies, web-based campaigns and the health and status of Web systems. Manage and coordinate internal and external support requests. Develop project-based workflows and ensure that all projects are delivered on-time, within scope and within budget. Manage version controlling and oversee all web-based source code. Comply with Taronga s Customer Service Charter and suggest initiatives for further improvement to ensure industry leading standards are maintained. Key challenges Managing complex stakeholder relations, expectations and competing priorities Ensuring uptime and security of web properties is kept as the highest priority. Ability to interpret internal requests and requirements into digital outcomes. 1

2 Key relationships Internal Manager/Supervisor Team and other Taronga colleagues External To receive direction, instruction and performance feedback; to provide support and information; and to ensure ongoing communications and a professional working relationship To work professionally and collaboratively together; to provide/receive support, information and services; and to ensure ongoing communication, professional working relationships, and a positive and productive team culture Stakeholders (which may for example To receive/provide information, assistance, excellent customer service and/or include zoo visitors, consultants, work collaboratively together; and to represent Taronga in a professional and contractors, suppliers, sponsors, media, ethical manner auditors, government agencies and/or authorities) Role dimensions Decision making This position is empowered to make decisions within standard operating procedures and Taronga policies and procedures. Decisions outside of this scope are to be escalated to the Manager, Information Technology. This role is expected to follow management instructions and uphold Taronga s Code of Conduct, Policies, Procedures, Charters (WHS, Customer Service and Animal Welfare) and Environmental Sustainability endeavours. Take reasonable care of own safety and ensure own conduct does not adversely affect the health and safety of others. Project a positive company image, work constructively as a Taronga team member, and report Taronga Compliance breaches. Reporting line This position reports to Manager, Information Technology Direct reports There are no positions reporting directly to the role. Budget/Expenditure The position has no delegated financial sign off authority Essential requirements Tertiary qualifications in Web Development, or equivalent combination of knowledge, skills and experience including continuous integration and version control systems. Solid background in Drupal and WordPress content management systems. Experience in PHP, JavaScript, HTML, and working with SASS/SCSS compilers via the command line interface. UI/UX design experience with a focus on mobile/responsive design. Capabilities for the role The NSW Public Sector Capability Framework applies to all NSW public sector employees. The Capability Framework is available at Role Description Web Developer Front End 2

3 Capability summary Below is the full list of capabilities and the level required for this role. The capabilities in bold are the focus capabilities for this role. Refer to the next section for further information about the focus capabilities. NSW Public Sector Capability Framework Capability Group Capability Name Level Display Resilience and Courage Act with Integrity Manage Self Value Diversity Communicate Effectively Commit to Customer Service Work Collaboratively Influence and Negotiate Deliver Plan and Prioritise Think and Solve Problems Demonstrate Accountability Finance Technology Procurement and Contract Management Project Management Occupation / profession specific capabilities Adept Adept Capability Set Category, Sub-category and Skill Level and Code Strategy and Architecture Business Strategy and Planning Information Content Publishing Level 4 - ICPM Solution development and implementation Systems Development - testing Level 3 - TEST Strategy and architecture Advice and guidance Consultancy Level 5 - CNSL Strategy and architecture Advice and guidance Technical specialism Level 4 - TECH Focus capabilities The focus capabilities for the role are the capabilities in which occupants must demonstrate immediate competence. The behavioural indicators provide examples of the types of behaviours that would be expected at that level and should be reviewed in conjunction with the role s key accountabilities. NSW Public Sector Capability Framework Role Description Web Developer Front End 3

4 Display Resilience and Courage Act with Integrity Manage Self Value Diversity Communicate Effectively Commit to Customer Service Work Collaboratively Be open to new ideas and approaches Offer own opinion, ask questions and make suggestions Adapt well to new situations Do not give up easily when problems arise Stay calm in challenging situations Represent the organisation in an honest, ethical and professional way Support a culture of integrity and professionalism Understand and follow legislation, rules, policies, guidelines and codes of conduct Help others to understand their obligations to comply with legislation, rules, policies, guidelines and codes of conduct Recognise and report misconduct, illegal or inappropriate behaviour Report and manage apparent conflicts of interest Adapt existing skills to new situations Show commitment to achieving work goals Show awareness of own strengths and areas for growth and develop and apply new skills Seek feedback from colleagues and stakeholders Maintain own motivation when tasks become difficult Acknowledge and be responsive to diverse experiences, perspectives, values and beliefs Be open to the inputs of others Work to understand the perspectives of others Focus on key points and speak in 'Plain English' Clearly explain and present ideas and arguments Listen to others when they are speaking and ask appropriate, respectful questions Monitor own and others' non-verbal cues and adapt where necessary Prepare written material that is well structured and easy to follow by the intended audience Communicate routine technical information clearly Understand the importance of customer service Help customers understand the services that are available Take responsibility for delivering services which meet customer requirements Keep customers informed of progress and seek feedback to ensure their needs are met Show respect, courtesy and fairness when interacting with customers Build a supportive and co-operative team environment Share information and learning across teams Acknowledge outcomes which were achieved by effective collaboration Role Description Web Developer Front End 4

5 Influence and Negotiate Deliver Plan and Prioritise Think and Solve Problems Demonstrate Accountability Engage other teams/units to share information and solve issues and problems jointly Support others in challenging situations Utilise facts, knowledge and experience to support recommendations Work towards positive and mutually satisfactory outcomes Identify and resolve issues in discussion with other staff and stakeholders Identify others' concerns and expectations Respond constructively to conflict and disagreements Keep discussion focused on the key issues Adept Take responsibility for delivering on intended outcomes Make sure team/unit staff understand expected goals and acknowledge success Identify resource needs and ensure goals are achieved within budget and deadlines Identify changed priorities and ensure allocation of resources meets new business needs Ensure financial implications of changed priorities are explicit and budgeted for Use own expertise and seek others' expertise to achieve work outcomes Understand the team/unit objectives and align operational activities accordingly Initiate, and develop team goals and plans and use feedback to inform future planning Respond proactively to changing circumstances and adjust plans and schedules when necessary Consider the implications of immediate and longer term organisational issues and how these might impact on the achievement of team/unit goals Accommodate and respond with initiative to changing priorities and operating environments Research and analyse information and make recommendations based on relevant evidence Identify issues that may hinder completion of tasks and find appropriate solutions Be willing to seek out input from others and share own ideas to achieve best outcomes Identify ways to improve systems or processes which are used by the team/unit Take responsibility and be accountable for own actions Understand delegations and act within authority levels Identify and follow safe work practices, and be vigilant about their application by self and others Be alert to risks that might impact the completion of an activity and Role Description Web Developer Front End 5

6 Finance Technology Procurement and Contract Management escalate these when identified Use financial and other resources responsibly Understand that government services budgets are limited and must only be used for intended purposes Appreciate the importance of accuracy and completeness in estimating costs as well as calculating and recording financial data and transactions Be aware of financial delegation principles and processes Understand compliance obligations related to using resources and recording financial transactions Adept Demonstrate a sound understanding of technology relevant to the work unit, and identify and select the most appropriate technology for assigned tasks Identify opportunities to use a broad range of communications technologies to deliver effective messages Understand, act on and monitor compliance with information and communications security and use policies Identify ways to leverage the value of technology to achieve team/unit outcomes, using the existing technology of the business Support compliance with the records, information and knowledge management requirements of the organisation Comply with basic ordering, receipting and payment processes Apply basic checking and quality control processes to activities which support procurement and contract management Project Management Perform basic research and analysis which others will use to inform project directions Understand project goals, steps to be undertaken and expected outcomes Prepare accurate documentation to support cost or resource estimates Participate and contribute to reviews of progress, outcomes and future improvements Identify and escalate any possible variance from project plans Occupation specific capability set (Skills Framework for the Information Age SFIA) Category and Sub-Category Strategy and Architecture Business Strategy and Planning Level and Code Level 4 ICPM Level Descriptions Defines and manages content management processes to meet the needs of users. Select appropriate channels through which content should be published. Uses appropriate tools and techniques to provide moderately complex interfaces to new or existing platforms and applications. Applies propriety guidelines. Identifies the implications of copyright, data protection and other legal issues associated with publishing. Applies search engine optimisation techniques, and facilitates ease of use in delivered digital services. Role Description Web Developer Front End 6

7 Solution Development and Implementation Systems Development Testing Level 3 TEST Reviews requirements and specifications, and defines test conditions. Designs test cases and test scripts under own direction, mapping back to pre-determined criteria, recording and reporting outcomes. Analyses and reports test activities and results. Identifies and reports issues and risks associated with own work. Strategy and Architecture Advice and Guidance Strategy and Architecture Advice and Guidance Level 5 CNSL Level 4 TECH Takes responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution. Identifies, evaluates and recommends options, implementing if required. Collaborates with, and facilitates stakeholder groups, as part of formal or informal consultancy agreements. Seeks to fully address client needs, enhancing the capabilities and effectiveness of client personnel, by ensuring that proposed solutions are properly understood and appropriately exploited Maintains knowledge of specific specialisms, provides detailed advice regarding their application and executes specialised tasks. The specialism can be any area of information or communication technology,technique, method, product or application area. Role Description Web Developer Front End 7