Product Catalogue Product Ca Last ta upd lato ed: g Jul u y 2 e 015 Last updated: July 2015

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1 Product Catalogue Product Catalogue Last updated: July 2015

2 :00 Contents :01 Apps Development :02 Maps :03 Platforms :04 Reports :05 Contact, Organize, Coordinate :06 Data :07 Physical Deployments :08 Translation / Interpretation 2

3 :01 Apps Development Small, specialized programs downloadable on computers and mobile devices designed to support humanitarian activities. We become what we behold. We shape our tools, and thereafter our tools shape us. - Marshall McLuhan It s best to have your tools with you. If you don t, you re apt to find something you didn t expect and get discouraged. - Stephen King This is not about tinkering at the edges; this is about devising, living and experiencing a new model of innovation that is fit for the twenty-first century. - Don Tapscott Apps Humanitarian Information Review and Analysis (HIRA) Person Finder Services Advisor Traffic Tracker Description Developed for the Nepal Earthquake response, the Humanitarian Information Review and Analysis (HIRA) app stores response reports that are sortable by location/status/sector/date. It also stores sources, definitions and locations relevant to the response (see next page). Unified missing persons database, exchange format and simple user interface for re-connecting loved ones after a disaster. Facilitates information sharing about the humanitarian services available refugees impacted by the crisis in Syria and allows aid agencies and governments to transparently communicate about available services to the refugee community (see next page). To monitor traffic in disaster affected areas towards optimizing the routing / delivery of humanitarian aid. Sahana Open source disaster management software with modules that can be customized to meet specific workflow and information management needs. 3

4 Samples Services Advisor (PeaceGeeks) Entries view of the HIRA App online (sortable by country, location, sector, status and date) Visualization with data pulled from the HIRA app, done by a UNHCR staff member: 4

5 :02 Maps Diagrammatic representations of physical features, cities, roads and more. DHN members create maps connecting key indicators for humanitarian response to geospatial information of the affected area. If geography is prose, maps are iconography. - LennartMeri We re all pilgrims on the same journey but some pilgrims have better road maps. - Nelson DeMille Static: printable maps for distribution in the field as well as use in presentations and communications Dynamic/Interactive: online maps with active features and live updates Map Type Affected Areas Camp Coordination and Camp Management Cellular Networks Crisis Damage Digital Basemap Description Geographic locations (districts, settlements, etc.) experiencing damages and/or social impacts. Geographic locations areas providing access to services and protection for displaced persons Map of mobile phone use to identify movement patterns and relative distributions of flows across a country of affected region. Population estimates calculated by combining de-identified data on SIM card movements with available population data. Real-time gathering, display and analysis of data during a crisis, usually a natural disaster or social/political conflict (violence, elections, etc.). Geographic locations of physical damage. Map produced by accessing imagery and adding to the basemap data of <country or region of response> through digitisation from this imagery. This includes adding / revising the data to include the airports, the road network, the settlements and individual buildings. Information available from the <country> government and participation of people 5

6 with knowledge of <country or region> helps revise the basemap for the major infrastructures. The basemap also helps to identify emergency shelters, helicopter landing areas, and predisaster building footprints. Distribution Areas Humanitarian Coordination Logistics Needs Population Statistics Refugee Camps & Internally Displaced Persons Roads Services Social Media Early Indicators USAR Geographic locations providing resources to affected populations. Geographic locations of distribution hubs, coordination zones, settlements, districts and village development communities. Geographic locations of field responders, resources and coordinators identifying key information for efficient operations. Geographic locations where help or resources are required. Geographic locations linked to census information, patterns of settlement of a population, composition, reproduction, migration and socioeconomic characteristics. Geographic locations of temporary settlements for displaced persons. Geographic locations of accessible roadways and roadblocks. Geographic locations of humanitarian, government and/or private entities provided resources and/or programming for affected populations. A live map containing both a high level indication of potential areas (islands) impacted, and also allows interactive zooming with pop-ups containing summaries of impacts based on whether reports had been received indicating deaths, disease, injuries, food/water needs, and then an overall Status as to whether the area was therefore impacted. Urban Search and Rescue. Geographic divisions of responsible areas for search & rescue missions. 6

7 Samples Static: printable maps for distribution in the field as well as use in presentations and communications Dynamic/Interactive: online maps with active features and live updates Mean Precipitation Interactive Map Damage to government buildings static Map Nepal Interactive QuakeMap Reported IDP camp density and counts by Ward Interactive Story Map Early indicators in social media Population census merged with Admin level 4 in Nepa 7

8 :03 Platforms Existing products from DHN members provided to the humanitarian community to leverage during times of disaster or emergency. Multiple platforms are essential in reaching an increasingly digital audience. - Jesus Chavarria Platforms will change and shift. What goes in them are stories. - Wendy Clark Audiences are shifting. Platforms are shifting. Ages are shifting. It s better to be in charge of change than to have to react to change. - Roger Ailes Platform 3W Dashboard Description Interactive platform showing who is doing what, where for a given response. Produced using the combined forces of SBTF and HDX. Crisis Maps Humanitarian Dashboard Sahana Open Source Disaster Management Platform Website Online mapping platforms to track response efforts, including ESRI Arc GIS Online, Google Crisis Maps, Ushahidi, and Humanitarian Open Street Map. Online platform to store and share documents, datasets, maps, and other materials to support humanitarian response. These platforms can be designed for open sharing across all humanitarian actors, or privately between groups. Available through members like Help Earth. Sahana is an open source framework to rapidly build powerful applications to support disaster mitigation, preparedness, response and recovery. It provides a flexible humanitarian platform with a rich feature set which can be rapidly customized to adapt to existing processes and integrate with existing systems to provide effective solutions for critical humanitarian needs management either prior to or during a crisis. DHN Members can produce a variety of other websites depending on needs. 8

9 Samples Crisis Maps Sahana Eden open source disaster management platform 3W dashboard 9

10 :04 Reports Detailed examinations of indicators, compilations of events and useful information, contextualized imagery from satellite and other aerial vehicles, recurring updates of response outcomes and information gaps. Among various aspects of Disaster Management, communication is one of the most critical requirement. The word communicate implies conveying of thoughts, ideas, warnings, instructions, orders, command, knowledge and information. - Mauli Joshi Report Type Description 3W (Who is doing What, Where) Outlines operational presence by sector within an emergency. Crisis Updates Geographical Profile Media Remote Sensing Situation Report Recurrent notifications of key information during a response. Detailed examination of geographic indicators. Can be collected at various levels, from country to community. Compilation of events and useful information from news outlets. Contextualized imagery from satellite or high-flying aircraft in order to obtain key geographic information. Recurring report which records and describes the daily outcomes, needs and information gaps during a response. Samples Situation report Social media report 10

11 :05 Contact, Organize, Coordinate Keeping the communication lines open, the DHN members manage critical human aspects of humanitarian response, enable communication, and facilitate strategic partnerships. People on the receiving end of our assistance are rarely, if even, consulted on what they need - DfID, Humanitarian Emergency Response Review From our viewpoint, [Skype groups] has dramatically improved the sharing of GIS data and the communication between organisations... We have seen collaboration and the sharing of data and capabilities between divergent organizations, geographies and time zones because of the forums and conversations facilitated by this. - British Red Cross Contact, Organize, Coordinate Description Contacts Management Facilitate Links Between Response Groups Software programs or group of individuals that enable users to easily store and find contact information. Identify and facilitate strategic partners between digital responders, field and government. Skype Groups Establishing Skype groups of all the key actors responding to an emergency or disaster situation Surge Support Surge support resources take many forms including social media monitoring, input to planning, reports, daily missions and maps including potentially underserved locations and medical needs. Available through members like Humanity Road. 11

12 :06 Data Information is key for a well-planned, well-implemented response. Mechanisms to identify, collate, clean, input, tag, and analyse of data from country and community levels, in multiple formats. The data possibilities are endless, so while DHN Members help fill information gaps, they also work against information overload. Never has it been to easy to expose an error, check a fact, crowdsource and bring technology to bear in service of verification. - Craig Silverman People are struggling to manage increasing amounts of information. - UN OCHA, Humanitarianism in the Network Age Data Description Collect Operational Information Data Entry Data Scramble Geolocation Photo Analysis Statistical Analysis The action or process of identifying and collating useful information for humanitarian response, online and onsite. Open sharing tools like Google Docs and Google Sheets are highly utilized for collaborative working. Inputting information into existing or new databases. The process of identifying data required for response/operations in the first 72 hours of an emergency. The first step is an investigation of available information and datasets. Identifying geographic locations of banks, bridges, hospitals and more. Identifying pictures and videos of damage, flooding and more. Also includes satellite imagery analysis andgeotagging pictures to make approximate maps. A collection of methods used to process large amounts of data and report overall trends. Particularly useful when dealing with noisy data and provides ways to objectively report on events. 12

13 Statistical Cleaning Visualization The process of detecting, correcting or removing corrupt or inaccurate records from a record set, table or database. Graphical representations of information. Collect Operational Information Geolocation For example, Standby Task Force (SBTF) and GISCorps produced used geolocation to produce this map of urgent needs by category for Typhoon Haiyan in the Philippines. 13

14 Photo Analysis For example, Standby Task Force (SBTF) and GIS Corps produced a map after Typhoon Haiyan in the Philippines using a selection of photos from Twitter, Facebook, news articles, and other websites curated using the MicroMapper platform. The locations are approximate and more photos and information are currently being mapped and categorized by the GIS Corps. Visualization See Ebola cases over time by clicking and dragging the timeline 14

15 :07 Physical Deployments Technical personnel deployed to the affected area for on-the-ground support. Many hands make for light work. - Idiom Physical Deployments Emergency Telecommunications Onsite GIS Staff Onsite Information Management Description The action or process of identifying and collating useful information for humanitarian response, online and onsite. Technical personnel with expertise in geographic information systems deployed to assist in onsite mapping efforts. Technical personnel within the affected area on data management, analysis, infographics, contacts management and more. 15

16 :08 Translation / Interpretation Language services to convert documents and spoken words from one language to another. Access to information is critical. Language barriers cost lives. - Translators Without Borders Without translation, we would be living in provinces bordering on silence. - George Stelner Language Service Description Document Translation Conversion of documents and other materials from one language to another. Onsite Interpretation Conversion of spoken conversations from one language to another, conducted face-to-face. Over-the-Phone Interpretation Conversion of spoken conversations from one language to another, conducted over-the-phone. 16

17 Brought to you by the members of the 17

:01 Apps Development. Small, specialized programs downloadable on computers and mobile devices designed to support humanitarian activities.

:01 Apps Development. Small, specialized programs downloadable on computers and mobile devices designed to support humanitarian activities. Catalogue :00 Contents 01: Apps Development 02: Maps 03: Platforms 04: Reports 05: Contact, Organize, Coordinate 06: Data 07: Physical Deployments 08: Translation/Interpretation :01 Apps Development Small,

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