1 COURSE SYLLABUS Technical and Business Writing ENGL Lecture Lab Credit NONE Prerequisites This syllabus has been reviewed and is current on the date indicated below. Prepared By Date Chandra Lewis-Qualls April 13, 2015 Course Instructor Reviewed By Date Troy Williamson April 20, 2015 Director, General Education
2 Course Syllabus Page 2 I. Instructor Information Name: Chandra Lewis-Qualls Campus Office: Room 405 Office Hours: Monday-Thursday 10-noon; Monday-Thursday 1-3 pm or by appointment Program Chair/Director: Troy Williamson Phone: (Office) Advisement Hours: Not applicable Program Chair/Director II. Class Time & Location This is a fully online class. Although it is online, there are specific due dates throughout the semester. There are 8 modules or sections of the class and, for most modules, you have two weeks to work on it. All assignments for each module (2 weeks) will be due at noon on Tuesday (Central Time),unless stated otherwise. All components of the course will be delivered through Moodle ( A proctored final examination is required for this class. Students may take the final examination at no cost in one of the TSTC West Texas testing centers. Specific information will be given later in the semester regarding the examination and scheduling it. If students do not live locally and have to test at another institution s testing center, students will be responsible for paying any testing fees required. Students must complete the proctored final examination to receive credit for the course. III.Core Curriculum Objectives The Texas Higher Education Coordinating Board has established six Core Curriculum Objectives which apply to general academic courses. These objectives are: 1) Critical Thinking Skills (including creative thinking, innovation, inquiry, and the analysis, evaluation, and synthesis of information); 2) Communication Skills (including the effective development, interpretation, and expression of ideas through written, oral, and visual communication); 3) Empirical and Quantitative Skills (including the manipulation and analysis of numerical data or observable facts, resulting in informed conclusions);
3 Course Syllabus Page 3 4) Teamwork (including the ability to consider different points of view and to work effectively with others to support a shared purpose or goal); 5) Social Responsibility (including intercultural competency, a knowledge of civic responsibility, and the ability to engage effectively in regional, national, and global communities); and 6) Personal Responsibility (including the ability to connect choices, actions, and consequences to ethical decision-making). In keeping with the guidelines established by the Texas Higher Education Coordinating Board, this course (ENGL 2311) will address the following Core Curriculum Objectives: Critical Thinking Skills, Communication Skills, Teamwork, and Personal Responsibility. IV. Course Description & Introduction Intensive study of and practice in professional settings. Focus on the types of documents necessary to make decisions and take action on the job, such as proposals, reports, instructions, policies and procedures, messages, letters, and descriptions of products and services. Practice individual and collaborative processes involved in the creation of ethical and efficient documents. V. Learning Outcomes The following learning outcomes are found in the Lower-Division Academic Course Guide Manual, published by the Texas Higher Education Coordinating Board: A. Recognize, analyze, and accommodate diverse audiences. B. Produce documents appropriate to audience, purpose, and genre. C. Analyze the ethical responsibilities involved in technical communication. D. Locate, evaluate, and incorporate pertinent information. E. Develop verbal, visual, and multimedia materials as necessary, in individual and/or collaborative projects, as appropriate. F. Edit for appropriate style, including attention to word choice, sentence structure, punctuation, and spelling.
4 Course Syllabus Page 4 G. Design and test documents for easy reading and navigation. VI. Assessment Methods & Grading Policy Writing and reading go hand in hand. Thoughts from others help develop your writing. Because of this, writing classes are often reading and writing intensive. Readings will come from online course readings as well as research required for different assignments. The majority of the grade for this class (70%) comes from writing projects we do throughout the semester and the Business Documents Portfolio, which is a revised collection of those writings. You must turn in the Business Documents Portfolio and pass the final exam to receive a passing grade for this course. Course grades will be as follows: Portfolio 1 and prewriting work Rough Draft Due: June 9 (Career Documents) 20% Final Draft Due: June 23 Portfolio 2 and prewriting work Rough Draft Due: July 7 (Business Documents ) 20% Final Draft Due: July 21 Portfolio 3 and prewriting work Rough Draft Due: August 4 (Research Documents) 20% Final Draft Due: August 18 Conferences 10% Participation 12% ( , Discussion Boards) Quizzes 14% Final Exam 4% Grades for each assignment are based on a 100-point scale. Grades are weighted and averaged following the percentages listed above. Late assignments are not accepted and make up or extra credit is not offered. Turning in work early or before the stated deadline is encouraged.
5 Course Syllabus Page 5 This course follows the Grading Standards, published on pages of the TSTC West Texas College Catalog. More information can be found at: VII. Textbook & Reference Materials We will not be using a traditional textbook in the class, so there is no textbook to purchase. Instead, we will take advantage of open-source/free textbooks and current articles available online. We will not be reading every single section of these textbooks, but will read the ones relevant to our course. We will be using the following sources. You can view them on Moodle or directly on the websites below: McMurrey, David. Online Technical Writing. Schnall, Joe. Style for Students Online. Krause, Steven. The Process of Research Writing. Vidoli, Carol. Technical Report Writing Writing Commons: You will need access to the internet the first week of class and throughout the semester so you will be able to view course materials and readings. VIII. Additional Resources & Supplies The following resources/supplies are required: Access to the internet. Course content will be delivered through the Moodle learning management system. Need by week 1. Access to a word processing program (Microsoft Word, Open Office, Google Drive). If you need assistance with this, please contact the instructor. Need by week 1. Access to a phone with video recording capabilities or a laptop with a webcam. Need by Module 3 (week 5/September 29). IX. Class Participation Policy & Student Conduct Students are expected to attend class by participating online, completing all assignments as requested in order to learn the course material. Students are expected to act in a way that
6 Course Syllabus Page 6 maintains the standards of an academic environment. To facilitate the learning process for all students, individuals should make respectful and responsible choices. Assignments for each module (2 weeks) will be due at noon on Tuesday (Central Time), unless stated otherwise. Communicate any problems regarding Moodle to the instructor as early as possible. You can contact the Help Desk at , through at or through Yahoo IM at tstchelpdesk. Any student caught plagiarizing an assignment will receive a zero for their grade. Additionally, while collective studying/practicing is appropriate and encouraged, this is not meant to replace individual effort. Students who attempt to take credit for someone else s work commit a serious offense. A first offense will result in a 0 for the assignment; a second offense will result in an F for the course. For additional information, please read sections of the TSTC West Texas College Catalog which pertain to student participation and conduct ( Student Participation on page 58, Scholastic Integrity on page 60, and Student Conduct on page 71). These can be found at Also see the participation and conduct policies published in the TSTC West Texas Student Handbook ( Student Behavior Policies on pages 14-16, Scholastic Honesty on page 16, Appearance and Decorum on page 28, and Class Participation on page 30). This can be found at X. Safety There are no safety concerns which are specific to this course. Students are expected to comply with all of the safety requirements and guidelines published in the TSTC West Texas Student Handbook (which can be found online through the college website, or accessed directly at XI. Special Needs If you have a documented disability that will impact your work in this class, please contact the ADA Coordinator so that appropriate arrangements for your accommodations can be made. The counselor on your campus can assist you in this process. In accordance with the federal law, a student requesting accommodations must provide documentation of his/her disability to the ADA Coordinator. For more information, call (325) or send an to
7 Course Syllabus Page 7 XII. Course Schedule This class is divided into 8 modules. This schedule lists the topics and assignments covered this semester. Each module on Moodle contains detailed instructions for each assignment. The calendar is subject to change. You will be notified if changes are made. Module 0: Show/No-Show Assignment Assignments due by Tuesday, May 19, 2015 at NOON You must complete this activity to be counted present for this online course. You need to do this activity to remain enrolled in this course. Also, the longer you wait to complete it, the longer it will take for your financial aid to post. 1. Module 0 Task 1: Course Information Quiz 2. Module 0 Task 2: assignment 3. Module 0 Task 3: Writing Module 1: Weeks 1 and 2 Assignments due by Tuesday, May 26, 2015 by NOON The Writing Process Module 1 Reading 1: What Corporate America Can t Build Module 1 Reading 2: Business Writing is Like a Road Trip Module 1 Reading 3: Schnall, Joe. Style for Students Online. Chapter 1 A Strategy for Revising: Concision, Precision, Revision. Module 1 Reading 4: Schnall, Joe: Style for Students Online Chapter 7: Presenting Yourself Module 1 Reading 5: About Technical Writing Module 1 Reading 6: Audience Analysis Module 1 Reading 7: Brainstorming Module 1 Reading 8: Good Business Writing 1. Module 1 Task 1: Quiz 2. Module 1 Task 2: assignment 3. Module 1 Task 3: Audience analysis assignment 4. Module 1 Task 4: Purpose/genre assignment 5. Module 1 Task 5: Business writing/ethics assignment 6. Module 1 Task 6: Brainstorming assignment Module 2: Weeks 3 and 4: Assignments (other than job approval) due by Tuesday, June 9, 2015 by NOON Career Documents
8 Course Syllabus Page 8 Module 2 Reading 1: Schnall, Joe. Style for Students Online. Chapter 8 Resumes Module 2 Reading 2: McMurrey, David. Online Technical Writing. Resumes Module 2 Reading 3: Online Resume Guide Module 2 Reading 4: Akpan, How to write a professional knockout resume Module 2 Reading 5: Schnall, Joe. Style for Students Online. Writing Cover Letters 1. Module 2 Task 1: Quiz 2. Module 2 Task 2: job approval assignment due by noon, Tuesday, June Module 2 Task 3: Video Resume Discussion 4. Module 2 Task 4: Portfolio 1 (Career Documents) Rough Draft Module 3: Weeks 5 and 6 Assignments (except for peer review and conference) due by Tuesday, June 23, 2015 by NOON Revising and Editing Module 3 Reading 1: Schnall, Joe. Style for Students Online. Chapter 2 Module 3 Reading 2: McMurrey, David. Online Technical Writing. Power Revision Techniques 1. Module 3 Task 1: Quiz (No Quiz this module) 2. Module 3 Task 2: assignment 3. Module 3 Task 3: Peer Review due by noon, Tuesday, June Module 3 Task 4: Conference due by noon, Friday, June 19 (need to do this for 2 of 3 portfolios in this class). 5. Module 3 Task 5: Elevator Speech video 6. Module 3 Task 6: Portfolio 1 (Career Documents) Final Draft Module 4: Weeks 7 and 8 Assignments due by Tuesday, July 7, 2015 by NOON Business Letters and Memos Module 4 Reading 1: Writing Commons Writing Instructions Module 4 Reading 2: McMurrey, David. Online Technical Writing. Instructions Module 4 Reading 3: Good News and Bad News Letters: How to Organize 1. Module 4 Task 1: Quiz 2. Module 4 Task 2:
9 Course Syllabus Page 9 3. Module 4 Task 3: Writing instructions assignment 4. Module 4 Task 4: Readability assignment 5. Module 4 Task 5: Positive/routine letter assignment 6. Module 4 Task 6: Negative/sensitive letter assignment 7. Module 4 Task 7: Portfolio 2 (Business Documents) Rough Draft Module 5: Week 9 and 10 Assignments (except for peer review and conference) due by Tuesday, July 21, 2015 by NOON Designing Documents Module 5 Reading 1: McMurrey, David. Online Technical Writing. Graphics Module 5 Reading 2: McMurrey, David. Online Technical Writing. Translating Technical Discussions 1. Module 5 Task 1: Quiz 2. Module 5 Task 2: 3. Module 5 Task 3: Visual/design assignment 4. Module 5 Task 4: Multimedia assignment 5. Module 5 Task 5: Peer review due by noon, Tuesday, July Module 5 Task 6: Conference due by noon, Friday, July 17 (need to do this for 2 of 3 portfolios in this class). 7. Module 4 Task 7: Portfolio 2 (Business Documents) Final Draft Module 6: Week 11 and 12 Assignments due by Tuesday, August 4, 2015 by NOON Reports and Collaboration Module 6 Reading 1: McMurrey, David. Online Technical Writing. Types of Technical Reports Module 6 Reading 2: McMurrey, David. Online Technical Writing. Report Design Overview Module 6 Reading 3: McMurrey, David. Online Technical Writing. Recommendation and Feasibility Reports Module 6 Reading 4: Schnall, Joe. Style for Students Online. Chapter 5, Using Sources 1. Module 6 Task 1: Quiz 2. Module 6 Task 2: assignment 3. Module 6 Task 3: Evaluating Research assignment 4. Module 6 Task 4: Group Report
10 Course Syllabus Page Module 5 Task 5: Group Report Visuals 6. Module 6 Task 6: Schedule final exam 7. Module 6 Task 7: Portfolio 3 (Research documents) Rough draft due Module 7: Week 13 and 14 Assignments (except for peer review and conference) due by Tuesday, August 18, 2015 by NOON Revising and Editing Module 7 Reading 1: Schnall, Joe. Style for Students Online. Chapter 3: "Commonly Misused Terms and Phrases" Module 7 Reading 2: Schnall, Joe. Style for Students Online. " Etiquette" Module 7 Reading 3: Writing Commons. " Guidelines for Students" Module 7 Reading 4: Kennedy, Patrick. "Technical Writing Tips" 1. Module 7 Task 1: Quiz 2. Module 7 Task 2: assignment 3. Module 7 Task 3: Editing strategies assignment 4. Module 7 Task 4: Peer review due by noon, Tuesday, August Module 7 Task 5: Conference due by noon, Friday, August 14 (need to do this for 2 of 3 portfolios in this class). 6. Module 7 Task 6: Analysis assignment 7. Module 7 Task 7: Portfolio 3 (Research documents) Final draft due Module 8: Week 15 Final Portfolio and Exam Assignments due by Thursday, August 20 at 5pm 1. Module 8 Task 1: Take final exam by Thursday, August 20 by 5 pm
11 Course Syllabus Page 11 XIII. Instructor Credentials (CV) Chandra Lewis-Qualls Education Name of Institution Degree Earned Date Earned Texas Woman s University None ABD Last courses taken in 2005 Abilene Christian University Master of Arts May 1997 Abilene Christian University Bachelor of Arts May 1995 Industry, Teaching or Training, and Other (examples: publications and memberships) Experience Relevant to the Course Description of Experience Related to the Course Date Ended Date Began Texas State Technical College West Texas, Abilene, TX Instructor for English courses Present October 2012 Pearson Online Tutoring Services Lead Tutor/Trainer for writing & composition August 2013 March 2010 Abilene Christian University, Abilene, TX Instructor for English courses August 2008 August 2003 Collin College Associate faculty for English courses August 2003 August 2002 Texas Woman s University, Denton, TX Graduate teaching assistant for freshman composition January 2002 August 1997