interact streaming services Live and On Demand services for audio/video contents
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1 interact streaming services Live and On Demand services for audio/video contents
2 Table of contents Introduction...3 Features...4 Technical Specs...5 Statistics...6 Helpdesk...7 Integrated Services...8 Webcasting...9 2
3 Introduction interact streaming services offer a turnkey and reliable solution for publishing your contents on PC and mobile phones. With streaming services, you can broadcast Web TV, Web radio, music, cultural and sports events, conventions and promotional campaigns only focusing on contents and public. Our benefits Customized service for broadcasting Live and on Demand audio/video contents to PC and mobile devices. The service supports the following formats (Windows Media, Flash, RealMedia, H.264) High quality video delivery Akamai network support for world wide content broadcasting Dedicated support and assistance Real time statistics Additional services such as: audio and video podcasting interactive features (videochat, multimedia presentations, slideshows) DRM based content protection Ad hoc services for live events 3
4 Features Our network is able to ensure a major level of reliability, flexibility and scalability. Reliabily: our platforms are redundant and under 24/7 monitoring. Flexibility: we use Helix Server Mobile, Darwin Streaming Server, Adobe Flash Media Server and Microsoft Windows Media Services to offer you the best solutions for IPTV, Net TV, Web Radio, Podcasting and Mobile TV. Scalability: our server farm is connected to Akamai, the main Content Delivery Network world wide The architecture includes the following modules: Load Balancers Virtual Server Nodes Storage Firewall/NAT Appliance Monitoring Service Reporting facilities 4
5 Technical Specs. Server Formats Protocols Darwin Streaming Server mp4, 3gp, mov rtsp, http Helix Mobile Server rm, rv, ra, mp3, asf, wmv, wma, 3gp rtsp, http, mms Windows Media Services wmv, wma rtsp, http, mms Flash Media Server flv rtmp,http FTP Server (FileZilla) * ftp, ftps Stream: Client, Router/Firewall, Load Balancer, Nodes (Windows Media Services), Storage Update: Client, Router/Firewall, Load Balancer, Nodes (FTP/S), Storage 5
6 Statistics Our real time statistics service, based on Awstats, enables controlling the technical functioning of your application, be it a web/wap portal, a streaming event, etc. Reporting interface generates statistical analyses and diagrams regarding the service use, with charts and graphics. Statistics are based on the following parameters: Total and single component availability Description of occasional errors with recovery times and modalities Browser, codec and formats used Regular and peak traffic Any other information requested by the client Regarding the contents: Average visualization of live and registered events Most seen events charts Total number of users Number of contacts and simultaneous user peaks Any other information requested by the customer Benefits of online reporting: Large number of pre set analyses Create customized analyses with a mouse click Comparative analyses Send reports by e mail Export in Excel or CVS formats Regarding pre set and customized analysis you can select: Style of graphics Length of time required for analyses Timeframe (hour, day, week, month, year) Analysis filters Permitted number of results Pre set analyses include: Most seen clips Most seen live events Total accesses 6
7 Single accesses (two or more accesses from the same address are considered as a single access) Files not found Amount of data sent by the server to the users (bytes) Type of players Used formats Average clip bitrate Geographical source Helpdesk The Helpdesk service is provided from Monday to Friday, 9.30 am 1.00 pm; 2.00 pm 6.30 pm. Requests can be forwarded via (helpdesk@interact.it) or by phone ( ) 7
8 Integrated services With interact streaming services you can integrate: A turnkey solution for audio/video podcasting that includes: o Audio services production o Audio Post production o Feed RSS o Hosting Interactive options such as videochat and slides, contents and images sincronization DRM solution for content protection. Windows Media DRM interact provides encoding and encrypting of contents, licenses for end users, customized and updated statistics reports. The customer provides contents, manages transactions with end users and delivers contents to be decrypted. With Application Service Providing Services you can manage and integrate various types of licenses for different purposes. The following can be managed: Playback (Playcount) and copy (CopyCount) Copy from playlist to CD (AllowPlaylistBurn) Copy to mobile handsets (AllowCopy) Backup licences (AllowBackupRestore) Regarding licenses you can set up: BeginDate and ExpirationDate ExpirationAfterFirstUse and ExpirationOnStore DeleteOnClockRollback DisableOnClockRollback 8
9 Webcasting: an ad hoc service for live events interact Webcast services offer a turnkey solution for broadcasting various live events, ranging from the setup and organization of filming to the distribution towards end users. The quality of our service is based on a solid, reliable network infrastructure combined with maximum scalability and customization options. Setup and filming The service offered envisages: On the spot inspection, analysis of the requirements and configuration of the platform: interact staff performs on the spot inspections for the purpose of checking the environment where event filming takes place and the technical requirements for video streaming broadcasting. In this phase we evaluate and plan the correct lighting required for the filming environment, how to arrange the camcorders according to the type of event, the sound system specifications, the wide band internet connection availability. A team will be sent later to provide the set with the necessary equipment and perform the first filming and broadcasting tests. Filming: event filming is performed by operators specialized in live video filming, supplied with Sony HDV professional camcorders. Film direction: an operator is dedicated to shooting direction with a multichannel digital mixer. Sound: a sound engineer is responsible for managing the sound system and estimate live broadcasting quality. Photography: definition of the photography and management of the lighting interact Encoding Station: for the entire length of the event we can provide highperformance Adobe Flash/Windows Media/ Real video encoding stations. Media Encoder supervisor: a professional operator attends to encoder management and control. 9
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