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1 Table of Contents 1. Wireless modem router installation Equipments Line filters installation Connecting wireless modem router Configuring TCP/IP protocol...4 Windows 2000 and XP:...4 Windows Vista: Configuring gateway Troubleshooting Security Configuring your mailbox Configuring Outlook Express Configuring Outlook Configuring Outlook 2000/XP Configuring Netscape Configuring Incredimail Configuring Windows Mail Contacting us Important Information...36 Wireless Modem Router

2 1. Wireless modem router installation 1.1 Equipement Verify that the following items came with your DSL kit: Gigaset Device 2. Documentation 3. Power supply 4. RJ-45 Ethernet cable 5. RJ-11 DSL cable 6. Line filters (2) * It is also possible to obtain wall-mount filter. To order this filter, please call NorthernTel Customer Service Department at Line filters installation Devices such as fax machines, caller ID boxes, or phones or phones that share the same phone line as your DSL account require a line filter. The line filter prevents noise from disrupting the DSL signal on the phone line. Filters can be in the form of a stand-alone line filter or a wall-mount filter. Stand-alone Line Filter For each device that shares the DSL phone line: 1. Unplug the device s cord from the phone jack. 2. Plug the filter into the phone jack. 3. Plug the phone cord (or other device cord) into the filter. 2 Hi-Speed Internet User Guide

3 Wall-mount Filter For a wall-mounted phone, use a wall-mount filter: 1. Remove the phone from the wall. 2. Connect the wall-mount filter to the all plate. 3. Reconnect the phone. 1.3 Connecting wireless modem router Connection steps : 1. Connect the Ethernet cable (RJ-45) to the Ethernet port on the wireless modem router (yellow port). 2. Connect the other end to the Ethernet port on your computer. 3. Plug the DSL cable (RJ-11) into the DSL port on the wireless modem router (gray port). 4. Plug the other end of the DSL cable (RJ-11) into the phone jack. 5. Plug the power adapter into the power outlet and the wireless modem router (black port). 6. Ensure that the wireless modem router is powered on. The power switch is on the right side of the back panel. * Use Crossover cable when connecting to a hub or switch without an uplink port. There is no software installation required when using an Ethernet connection. Wireless Modem Router 3

4 1.4 Configuring TCP/IP protocol The TCP/IP protocol must be installed, as this step enables you to be identified on the Internet. Without this information, you will not be able to access the Internet. It is therefore important that you make sure that the data you enter is accurate. Please refer to the Important Information that you wrote down on the last page of this document. Before configuring the IP address, make sure that the physical components are working properly. The network interface card needs to have been configured and the modem installed in order to do this. Windows 2000 and XP: 1. Click on Start > Settings > Control Panel. 2. Double-click on Network and Dial-up Connections. 3. Right-click on your Local Area Connection. Then click on Properties. 4 Hi-Speed Internet User Guide

5 4. In the Components, select Internet Protocol (TCP/IP), then click on Properties. 5. Your high speed connection doesn t need any special configuration. - Select Obtain an IP address automatically. - Select Obtain DNS server address automatically. The server will give out the necessary IP addresses to allow access to the Internet. - Click on OK Wireless Modem Router 5

6 Windows Vista: 1. Click on Start ( ) > Control Panel. 2. Select Network and Sharing Center. 6 Hi-Speed Internet User Guide

7 3. On the left menu, select Manage network connections. 4. Right-click on your Local Area Connection. Then click on Properties. Wireless Modem Router 7

8 5. In the Networking tab, select Internet Protocol Version 4 (TCP/ IPv4), then click on Properties. 6. Your high speed connection doesn t need any special configuration. - Select Obtain an IP address automatically. - Select Obtain DNS server address automatically. The server will give out the necessary IP addresses to allow access to the Internet. - Click on OK 8 Hi-Speed Internet User Guide

9 1.5 Configuring gateway Now that your wireless modem router is connected and that your High speed Internet is configured, you only have to configured your gateway that will allow you to use several computers at the same time on the same High speed Internet account. If your PC has not been connected to a broadband modem or other network device, perform the PC configuration procedure below. Remember to restart each PC when finished. 1. Start your Web Browser. 2. In the address bar, type then press Enter. The Gateway Setup Wizard appears to guide you through the setup process. Please type your user name that Customer Service Department gave you. 3. When you have completed the Gateway Setup Wizard, you can configure additional options on the Gateway. Wireless Modem Router 9

10 1.6 Troubleshooting Here is a table that will help you to understand the indicator on your gateway. LED Off Green Blinking Green Blinking Red/ Green Power Power is off Power is on Flash write in progress Red n POST in progress n POST error occured (if persitent) Ethernet 1-4 n Power not applied n No link Normal operation. Link okay User traffic flowing in either direction Wireless n Power not applied n No link Normal operation. Link okay Wireless user traffic flowing in either direction DSL n Power not applied n DSL signal not DSL line is trained and ready for traffic Steady blinking DSL line is attemping to train Internet n Power not applied n No LAN data activity n DSL link and WAN interface are up n WAN interface has IP address Activité n Power not applied n No WAN or LAN activity LAN user traffic flowing in either direction. 1.7 Security In order to protect your computer systems from unauthorized access, NorthernTel strongly recommends enabling WPA-TKIP encryption with a password on your wireless network, no more than 30 characters in length. This security mode is compatible with Windows XP or subsequent operation systems. If you do not plan on using the wireless network, then we recommend disabling the wireless adapter on the router. Enabling the wireless adapter without wireless security features turned on could potentially expose your systems to data theft, viruses, spyware and other unauthorized access. Configure the wireless network using this option. The wireless settings on the Gateway must match those of any wireless clients on your network. 10 Hi-Speed Internet User Guide

11 To configure the wireless network: 1. Click the Configure the Local SpeedStream Gateway Wireless Network hyperlink. This displays the Wireless Summary window. 2. Click Begin Wireless Wizard. This displays the Wireless Setup Configuration window. Wireless Modem Router 11

12 3. Select Enable to enable the Wireless Interface. 4. Type your wireless network ID in SSID (Example: northerntel). 5. Optionally, select a channel ID from the Channel drop-down menu and click on Enable Auto Scan on Power ON. This step is optional but is strongly recommended if you experience interference or if you live in a heavily populated area (example: downtown or near an office building). This way, if there is interference, your modem will choose another channel. 6. Click Next. 7. Select WPA-TKIP from the Security Mode drop-down menu, as recommend by NorthernTel. Wireless Setup WPA-TKIP Option To use the WPA-TKIP option: 1. From the Wireless Security Configuration window, select WPA-TKIP from the Security Mode drop-down menu. If you check Enable SSID Broadcast, the detection of your internet signal will be easier for non-authorized users, therefore it is recommended you not activate the broadcast. 2. Click Next. This displays the Wireless WPA Configuration window. 3. Create a secret password with no more than 30 characters. This password needs to be difficult to find for an external user, but easy to type for you. 4. Keep Group Key Renewal at 3600 seconds. 5. Click Next. This displays the Wireless Filter Configuration window. 12 Hi-Speed Internet User Guide

13 Wireless Filter and Options Configuration Control access to the Gateway of wireless devices based on the MAC address of the device using the Wireless Filter Configuration window. A MAC (Media Access Control) address refers to a hardware address that uniquely identifies each device of a network. Refer to the user documentation for each device you wish to deny or allow access for a particular MAC address. To configure the wireless filter: 1. Select one of the following Wireless Filter options: Enable Enable wireless filtering. Disable Disable wireless filtering. If wireless filtering is disabled, all devices have access to the Gateway. 2. If wireless filtering is enabled, select one of the following Filter Mode options: Allow Permits access to all the MAC addresses entered in the table. Deny Restricts Gateway access to all the MAC addresses entered in the table. 3. Type the MAC address in the MAC Address column next to each device you either want to permit or restrict access. Wireless Modem Router 13

14 4. Click Next. This displays the Wireless Options Configuration window. 5. Optionally, configure the following items: Data Transfer Rate If a particular wireless client is unable to auto-negotiate a connection to the Gateway, the data transfer rate may be set to a specific data rate such as 11 Mbps for b wireless clients. RTS/CTS Threshold A group of wireless clients may experience difficulty communicating with the Gateway without interrupting each other s communications. If this occurs, the RTS/CTS threshold may be set to a higher number to allow them each a longer period in which to communicate with the Gateway before the priority is switched to another wireless client wishing to transmit data. Fragmentation Threshold The fragmentation threshold may be lowered to improve reliability in an excessively noisy wireless environment if changing channels does not provide significant enough improvement. If you wish to reset the options in the Wireless Options Configuration window, click Restore Default Values. The system responds by restoring all the advanced features on this page. 6. Click Next. This displays the Wireless Wizard finish window. 7. Click Finish to save the settings. 8. Click Reboot for your wireless configuration to take effect. 14 Hi-Speed Internet User Guide

15 2. Configuring your mailbox This section guides you through the various steps for setting up your mailbox. 2.1 Configuring Outlook Express A new address has been created for you. Here is how to create your mailbox, so that you are able to use your new address. 1. Click on Start > Programs > Outlook Express. 2. Click on Tools > Accounts. Wireless Modem Router 15

16 3. Click on the Mail tab > Add > Mail. 4. Enter your whole name. This name will appear in the s you send. 5. Enter your address. The one that the Customer Service Department gave you. 16 Hi-Speed Internet User Guide

17 6. In this window: - Select your incoming mail server type POP3. - Type your Incoming mail server. Example: pop1.ntl.sympatico.ca - Type your Outgoing mail server. Example: smtp1.ntl.sympatico.ca Then click on Next. 7. In this window: - Type your username. Example: t1xxxx99 - Type your password. - You can also click Remember password. Then click on Next. 8. Click on Finish. Wireless Modem Router 17

18 2.2 Configuring Outlook 97 A new address has been created for you. Here is how to create your mailbox, so that you are able to use your new address. 1. Open Outlook 97, click Tools > Services. 2. Click on Add. 18 Hi-Speed Internet User Guide

19 3. Select Internet , then click on OK. 4. In the General tab: - Enter the name of the account. That s how your account is named. - Enter your name. This name will appear in the s you send. - Enter your address. The one the Customer Service Department gave you. Wireless Modem Router 19

20 5. Click on the Servers tab: - Enter the incoming mail server. Example: pop1.ntl.sympatico.ca - Enter the outgoing mail server. Example: smtp1.ntl.sympatico.ca - Enter your account name. Example: t1xxxx99 or b1xxxx99 - Enter your password. 6. Click on he Advanced tab: - Confirm the outgoing mail port: 25 - Confirm the incoming mail port: If you check the option Leave a copy of messages on server, you also need to check the option Remove from server after. This way, the server will always have a respectable amount of space available. - Click on OK 20 Hi-Speed Internet User Guide

21 2.3 Configuring Outlook 2000/XP A new address has been created for you. Here is how to create your mailbox, so that you are able to use your new address. 1. Open Outlook 2000/XP, click Tools > Services. 2. Click on Add. 3. Select Internet , then click on OK. Wireless Modem Router 21

22 4. In the General tab: - Enter the name of the account. That s how your account is named. - Enter your name. This name will appear in the s you send. - Enter your address. The one the Customer Service Department gave you. 5. Click on the Servers tab: - Enter the incoming mail server. Example: pop1.ntl.sympatico.ca - Enter the outgoing mail server. Example: smtp1.ntl.sympatico.ca - Enter your account name. Example: t1xxxx99 or b1xxxx99 - Enter your password. 22 Hi-Speed Internet User Guide

23 6. Click on the Advanced tab: - Confirm the outgoing mail port: 25 - Confirm the incoming mail port: If you check the option Leave a copy of messages on server, you also need to check the option Remove from server after. This way, the server will always have a respectable amount of space available. - Click on Ok. Wireless Modem Router 23

24 2.4 Configuring Netscape 7.0 A new address has been created for you. Here is how to create your mailbox, so that you are able to use your new address. 1. Open Netscape Mail 7. Then click on Edit > Mail & Newsgroup Account Settings Click on Add Account Hi-Speed Internet User Guide

25 3. Select account, then click on Next. 4. In this window: - Enter you name. This name will appear in the s you send. - Enter your address. The one the Customer Service Department gave you. Then click on Next. Wireless Modem Router 25

26 5. Enter the name of your incoming mail server. Example: pop1.ntl.sympatico.ca The outgoing mail server will be verified at the end. Then click on Next. 6. Enter your username. Example: t1xxxx99 or b1xxxx99 Then click on Next. 26 Hi-Speed Internet User Guide

27 7. Enter your address. The one the Customer Service Department gave you. Then click on Next. 8. Here s a summary of the account you have created. Click Finish. Wireless Modem Router 27

28 9. After creating the account, click on Outgoing Server (SMTP) - Confirm your Outgoing Server. Example: smtp1.ntl.sympatico.ca - Confirm the Outgoing Server Port: 25 - Delete what is in the User Name field. The outgoing mail server does not need this information. - Click on OK. - There you go. You have just added your account. 28 Hi-Speed Internet User Guide

29 2.5 Configuring Incredimail Here is how to create an box so that you are able to use your new address. 1. Open Incredimail. Then click on Tools > Accounts. 2. Click on Add. 3. Select the option Let me configure settings myself. Then click Next. Wireless Modem Router 29

30 4. In this window: - Enter your name. This name will appear in the s you send. - Enter your address. The one the Customer Service Department gave you. Then click on Next. 5. In this window: - Select POP3 as your incoming mail server type. - Enter your incoming mail server. Example: pop1.ntl.sympatico.ca - Enter your outgoing mail server. Example: smtp1.ntl.sympatico.ca Then click on Next. 30 Hi-Speed Internet User Guide

31 6. In this window: - Enter your username. Example: t1xxxx99 or b1xxxx99 - Enter your password. Then click on Finish. 7. There you go. You have just added your account. Wireless Modem Router 31

32 2.6 Configuring Windows Mail Click on Start ( ), then click on Windows Mail. 2. Click on Tools > Accounts. 3. Click on Add 32 Hi-Speed Internet User Guide

33 4. Select Account, then click on Next. 5. In this window: - Enter your whole name. This name will appear in the s you send. - Click on Next. Wireless Modem Router 33

34 6. In this window: - Enter your address. The one the Customer Service Department gave you. - Click on Next. 7. In this window: - Select POP3 as your incoming mail server type. - Enter your incoming mail server. Example: pop1.ntl.sympatico.ca - Enter your outgoing mail server. Example: smtp1.ntl.sympatico.ca - Then click on Next. 34 Hi-Speed Internet User Guide

35 8. In this window: - Enter your username. Example: t1xxxx99 or b1xxxx99 - Enter your password - You can also check Remember password 9. Click on Finish. 10. Click on Close. Wireless Modem Router 35

36 3. Contacting us Was this guide not able to answer some of your questions? Consult our Technical Support section at or call our Technical Support service at Important Information Domain name: ntl.sympatico.ca Outcoming mail server (SMTP): smtp1.ntl.sympatico.ca Incoming mail server (POP3): pop1.ntl.sympatico.ca User name: Password: address: Siemens wireless modem router parameters Password (modem router) : SSID: Encryption key: You have the responsability to preserve this information for later use in a secured place. Consult our Technical Support section at or call our Technical Support service at Hi-Speed Internet User Guide

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