CN Audit Report as per. TRCert - ISO 9001:2008

Transcription

1 C Report as per TRCert - ISO 9001:2008 for Projects Concern Manufacturing (Pty) o.2 13 Friesland Drive Longmeadow South Longmeadow Business Park Edenvale 1609 South Africa

2 Report Client Standard(s) Certification umber(s) Type Contents 1 result Scope Description of the organization Scope of certification Changes in the management system / Contract review findings Dates... 6 Rev Page 2/8

3 Report Client Standard(s) Certification umber(s) Type Leader : Leonard Steinhobel Team : Andrew Broughton Management System Representative : Deon Miller Date : 21& 22 nd July result Management system effectiveness was verified on site by means of random sampling by an appropriately selected auditors. This applies in particular to the compliance of workflows with standard requirements and the descriptions in management system documentation. The special features of the organization s business activities, the applicable statutory and regulatory requirements and the requirements set forth in other generally applicable documents were also taken into account. This was done by means of a sampling approach, by conducting interviews and reviewing the appropriate documentation. findings and recommendations regarding opportunities for improvement have been set forth in Sections 4 of this report. The last audit revealed nonconformities which have been demonstrably corrected. The corrections and corrective actions taken in this respect have been verified. A stage 1 audit was performed and the organization found ready for certification. Identified weaknesses, if any, have been eliminated and the respective corrective action verified. Y The current audit revealed the following nonconformities: Standard(s): o. of nonconformity ISO Y The major nonconformities (o. x) with individual standard elements require a re-audit to verify the effectiveness of the corrections and corrective actions (probable date:.ddmmyyyy) The organization has established and maintains an effective system to ensure compliance with its policy and objectives. The audit team confirms in line with the audit targets that the organization s management system complies with, adequately maintains and implements the requirements of the standard(s). The auditor therefore recommends (provided the effectiveness of corrections and/or corrective actions addressing the identified nonconformities has been verified): Y Y Award of the new certificates. Maintenance of the existing certification. Inclusion of the changes (see Section 3) in the scope of application of existing certifications Maintenance or issue of the certificates only after successful completion of a re-audit. Rev Page 3/8

4 Report Client Standard(s) Certification umber(s) Type 2 Scope 2.1 Description of the organization The company is a proprietary limited company with no group affiliations, and is located in a modern business park It is engaged in the assembly of electronic products to customer specifications, and supplies all industries using electronic equipment. It has 71 employees, and relatively flat in structure. 2.2 Scope of certification Scope of certification: (per standard): Complete electronic manufacturing solution for the electronic Industries, for the domestic and global markets ISO 9001 standard requirements to be excluded from the scope: 7.3 Design & Development The company does not perform design & development as Reasons for exclusions: required by the standard The following sites and their scopes are included in the scope of certification: Site o. (C ext.) Sites included in cert. ame/address of site 01 Central office: Projects Concern Manufacturing (Pty) o. 2 Friesland Drive Longmeadow Business Estate 1609 Edenvale South Africa o. of emp. Scope and processes 71 Complete electronic manufacturing solution for the electronic Industries, for the domestic and global markets Standard (s) ISO 9001:2008 ed X Rev Page 4/8

5 Report Client Standard(s) Certification umber(s) Type 3 Changes in the management system / Contract review o major changes have been made to the management system and the management system documentation since the last audit. The order details which form the basis of the audit (including number of employees, scope and sites) reflect the actual situation in the organization. 4 findings The audit findings related to the audited standards are listed in the Annexes to this report (see. Annex ISO XXXX). All information gained during the audit will be treated with strict confidentiality by the auditor and the certification body. In view of the sampling approach applied to the audit, weaknesses and nonconformities may still exist which have not been identified during the audit. o. Unit/Department Positive findings Site 1 Analysis of data Meaningful information is available by way of the analysis of data regarding non-conformity causes and trends. 2 Personnel All personnel interviewed at time of audit displayed knowledge of processes and systems 3 Management Commitment from Top Management and management was of a very good standing 4 Processes All processes carried out were carried out with diligence 5 System Based on the findings and opportunities detailed in this report management has already stated correcting issues. The following recommendations and opportunities for improvement provided by the auditors are intended to contribute to the continuous improvement of the management system. o. Unit/Department Site 1 Organisational structure Recommendations and opportunities for improvement The position of Management Representative could be indicated on the Organogram 2 Outsourced process 4.1 Calibration could be included in the QMS as an outsourced process and controlled as such. 3 Control of documents Procedure states that changes are indicated in Italics. An isolated incident noted. Given other controls in place the need for this could be reviewed. 4 Certification oted that the website makes reference to ISO This is in the process of being resolved. Review at Surveillance 1 5 Preventive Action Procedure PC-QP-8.5 could expand on how preventive action is addressed within the business. 7 Evaluation of competence Floor Training and Competence record could be signed off by the assessor. 8 Statutory training 6.4 oted that Fire Fighter training has expired. Further are no certified health and safety representatives trained and appointed. Rev Page 5/8

6 Report Client Standard(s) Certification umber(s) Type 9 Processes 7.5 oted that some processes have some variables and the instruction also allows for some further variables 10 Testing 7.5 Instructions could aid in the testing of products such as amount of times to maintain consistency 11 Soldering Process 7.5 Wave solder could include times and some inspection steps for consistency. 5 Dates Due Date for the next audit Agreed date for the next audit July 2017 Date Leader / or(s) Rev Page 6/8

7 Report Client Standard(s) Certification umber(s) Type Annex ISO 9001:2008 (please delete if not an ISO 9001:2008 audit) Item Policy / objectives result Top Management has declared its quality policy binding and implemented. The quality policy is appropriate and provides a framework for the respective quality objectives. It commits all employees to pursue continuous quality system improvement. Key quality objectives include: Deliver Quality Products Monitoring CR, Complaints& Customer Service Detailed analysis of CR/ Close out and Costs Meet and exceed customer exportations Customer Surveys rating 1 to 5 Lowest rating 3 Contract knitting o rating lower than 4 Process control including outsourced processes Customer-related and other requirements The processes available in the organization have been identified and documented. Process workflows and interactions have been described and appropriately controlled. The processes are evaluated at regular intervals by means of key performance indicators. Key processes within the scope of product realization include: Kitting SMT Solder Paste SMT Placements SMT Reflow SMT PCB Final inspection Conventional Assembly Wave Solder Solder Assembly PCB Final Inspection PCB Cleaning PCB Mechanical Assembly Testing Packaging DispatchThe following processes have been outsourced: IT Calibration These processes are appropriately reviewed and controlled. The organization analyses and evaluates customer requirements and/or enquiries and any documented, assumed, statutory and regulatory requirements within the scope of a production and feasibility study performed in a team. Offers are prepared and approved by xxx. The person who prepared the offer reviews the contract to ensure its compliance with the offer and documents this compliance in an order confirmation. The same procedure applies to amendments. The following process requirements significantly affect product or service quality: Kitting SMT Solder Paste SMT Placements Rev Page 7/8

8 Report Client Standard(s) Certification umber(s) Type Item result SMT Reflow SMT PCB Final inspection Conventional Assembly Wave Solder Solder Assembly PCB Final Inspection PCB Cleaning PCB Mechanical Assembly Testing Packaging Dispatch Key regulatory, statutory and customer-related requirements include: IPC A Revision D OHSAS Customer satisfaction and complaints Internal audit and management review Use of certificate and logo The organization maintains documented and effective procedures governing the handling of information, data analyses, improvement actions and responses to customer feedback. The organization measures MS implementation, maintenance and effectiveness by means of annually scheduled system audits. The organization reliably carries out these audits. The nonconformities identified in these internal audits had been corrected by the time the audit documented in this report was performed. Top management reviews the organization s quality management system at regular intervals and in line with the requirements to ensure its continuous suitability, adequacy and effectiveness. The management review of was carried out in accordance with the requirements and was effective. The organization uses the logo and the certificate (e.g. on business cards, company brochures, websites etc.) in compliance with the requirements. Chapter of standard Rating*) o. of nonconformity Chapter of standard Rating*) (3) o. of nonconformity 1 *Rating: 1 = conforming 2 = conforming but opportunities for improvement 3 = failed/nonconformity (see nonconformity report) 4 = not applicable 5 = not audited in this audit Rev Page 8/8