intelligent financial software
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1 intelligent financial software
2 intelligent financial software Phoebus Software. A mortgage software provider with a track record of success; success built on delivering innovative and responsive business management systems to a range of clients. From Top Ten Lenders to start-up enterprises. Even greater strengths lie outside our systems themselves; in our close working relationships with clients and the experience of our team. Experience established working at a senior level in the lending business. All of which means our company is still growing. Dedicated development and support teams are working today on tomorrow s programmes. Existing clients continue to develop and grow with us.while new clients enjoy, for the first time, the speed of Phoebus installation, the flexibility of its performance and the ease it brings to managing market led changes and initiatives. To find out how Phoebus might benefit you call us on
3 beginning with a blank sheet of paper and a real understanding of the lending business has enabled us to develop uncompromising software solutions for the future
4 perfectly adapted for purpose Phoebus is a sophisticated, modular software system, platform and database independent, scalable, flexible and with configurable integrated workflow capability. And, uniquely, available on a rental basis as well as full licence. A system designed, maintained and continuously developed by people with extensive mortgage business experience; experience gained working with major lenders. People who know and understand the business issues involved in both lending and customer management. From originations to final redemption, Phoebus offers smooth and seamless control of accounts with comprehensive reporting and improved levels of client service, generating major workflow gains for lenders.the result is improved data management and accuracy that, in addition to supporting their decision making processes, gives your business managers a customer-focussed view of your operations. A view that enables more targeted and meaningful marketing programmes to secure current customers and pave the way for new business. Residential Commercial Equity Release Buy to Let Bridging Savings Cashier Securitisation Syndication
5 to be truly effective, business systems must be based on genuine business knowledge and understanding
6 complete commitment total support It is not our software that drives the Phoebus organisation, it is our clients. Dedicated teams work alongside our directors to help you get the best out of your Phoebus system. From initial commissioning, and on through any enhancement and expansion your business may need. With Phoebus at the centre of your business processes you can relax, knowing each aspect will enjoy service levels that enable you to evolve the Phoebus solution as your own needs change, either through growth or the need for product differentiation. It s a claim we are happy to make, because we know it is a claim we can fulfil. At an appropriate time, we would be pleased to introduce you to existing clients who can tell you about their Phoebus experiences. Customer Acquisition Loan Origination Application Processing Underwriting Debt & Risk Management Rapid response to regulatory change Customer Account Management
7 anyone with a system should be able to make the short dash to deliver a solution; what matters more is the long haul of ongoing customer care and support
8 structured systems deliver precise solutions It s a question of fit. What works for one lender doesn t always work for another. Having worked directly in the lending industry, we know that. And having worked there as IT specialists, we also know how to meet the very individual demands of our clients and, even more importantly, the needs of their customers. It s a process that requires care and understanding at every step. From the initial process of analysing your business, the way it operates and the way customers interact with your people, products and systems, to the all-important delivery of strategies and software to streamline your business activities All handled with the minimum disruption to your operations and people, something for which Phoebus is, quite rightly, highly regarded in the industry. And, post-delivery, supporting you with training, onsite assistance and ongoing maintenance: continuing long into the future as we work to enhance our system, alongside you, as legislation, products and your needs change. When you have worked for many years on the inside of an industry and its IT sector, you know what s important to the achievement of business goals through IT. Even more relevant, you know how to deliver it.
9 the best way of looking after any business is to maximise the time it spends looking after its customers
10 improving performance getting results It may be our experience. Or our specialisation. Or simply our client-centric approach. Or the fact Phoebus Software is available on both rental or full licence agreements related to book size.whatever the reason, Phoebus has grown steadily with a number of top mortgage lenders through performing at the highest level. In today s demanding environment, perhaps more than at any time in the past, lenders have to be sure they are getting what they need, within budget, and getting it on time. And Phoebus has a track record of ensuring just that, in key areas of lending business operation such as Income Building, Cost Reduction, Performance Enhancement, Customer Interface and Compliance Assurance. From initial enquiry to implementation, and throughout every development stage as client businesses grow, Phoebus Software has set new standards of responsiveness and accuracy in meeting lenders needs.
11 designing a system that works isn t really the clever bit looking after clients better than anyone else can, that s the clever bit
12 the things people say Phoebus has a simple customer care strategy. We make it our primary focus.we know the system works, and works well, so we can dedicate the major part of our available time to making sure clients get the most out of it. That means being ready and able to work with them 365 days a year to deliver operational and development support. We conducted a comprehensive review of potential systems last year and were very impressed with Phoebus Commercial during extensive trials. Our criteria for choosing a system were very stringent we needed quality software that was both scalable and easily adaptable, and all from a supplier prepared to partner with us for the long term. Phoebus fitted all the criteria. Their system is robust and well respected in the market place, meets all our business needs and, even more importantly, can be adapted easily to accommodate new products. We have been very impressed with the business knowledge and expertise of the Phoebus staff. We view Phoebus as a long term partner for Salt Commercial and look forward to a long and mutually beneficial relationship. Brian Carney, Specialist Lending Director, Salt Commercial, part of The Derbyshire's Specialist Lending Division Phoebus gives us a mature, dependable and functionally rich system one which genuinely helps us to drive our business forward and to provide our customers with the exceptional care that is our hallmark. The system s architecture has allowed it to be readily adaptable to change meeting our regulatory and organic development needs. It goes deeper than just the software though, flexible as it is; we greatly value the benefits of Phoebus s genuine business understanding and partnership approach. They successfully apply their technical expertise and in-depth knowledge of the financial services industry to create effective, professional and consistent development and support strategies. Ketan Malde, Finance Director, Heritable Bank We were very impressed with the business knowledge and professionalism of Phoebus staff; we are more than happy with the software functionality and look forward to a long term relationship with Phoebus Software. By implementing Phoebus we have been able to significantly reduce our processing costs; we now have a solid platform for future growth.we believe we have made the right long-term choice for our business and that Phoebus is the ideal partner to help us meet our long-term business objectives. Andrew Sinclair, Director,The Money Group Phoebus Software Limited, Radcliffe House, Blenheim Court, Warwick Road, Solihull,West Midlands B91 2AA. Tel: 44 (0) info@phoebussoftware.com Web:
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