NABL 015 NABL NATIONAL ACCREDITATION BOARD FOR TESTING AND CALIBRATION LABORATORIES DUTIES AND RESPONSIBILITIES

Transcription

1 NABL 015 NABL NATIONAL ACCREDITATION BOARD FOR TESTING AND CALIBRATION LABORATORIES DUTIES AND RESPONSIBILITIES f NABL STAFF ISSUE NO. : 03 AMENDMENT NO : 02 ISSUE DATE: AMENDMENT DATE :

2 AMENDMENT SHEET Sl Page N. Clause N. Date f Amendment Amendment made Reasns Signature QO 1 12/ Perfrm the duties as Internal audit cnvener.directr finding Senir accreditatin.. entire grup 2 03/22 2 & Mentin f ISO/IEC 17011:2004 in place f NABL-001 Making this dcument pen t Public Signature Directr Issue N: 03 Issue Date: Amend N: 02 Amend Date: Page N: 1/ 22

3 CONTENTS Sl. Title Pages N. Amendment Sheet 1 Cntents 2 1 Intrductin 3 2 Purpse 3 3 Scpe 3 4 References 3 5 Duties and Respnsibilities Directr Technical Officers Technical Operatins Manager / cnsultant (Technical peratins) Technical Manager Quality Officer Training Officer Prficiency Testing Officer Cmplaints, Appeals Officer Certificate Crdinatin Officer Accreditatin Officer Junir Accreditatin Officer Trainee Accreditatin Officer Administratin and Supprting Staff Registrar & Finance Officer Administrative Officer Accunts Officer Prgram Assistant Junir System Analyst Administrative Assistant / Jr. Administrative Assistant Accunts Assistant / Junir Accunts Assistant 21 Annexure I: Frm Issue N: 03 Issue Date: Amend N: 00 Amend Date: -- Page N: 2/ 22

4 1. INTRODUCTION NABL Secretariat cmprises f Directr, Technical Operatins Manager, Technical Manager, Quality Officer, PT Officer, Training Officer, Cmplaints & Appeals Officer, Accreditatin Officers, Administratin and Supprt Staff. The Directr, NABL is respnsible fr administering and managing the day t day peratins f NABL Secretariat and reprts t the Secretary, Department f Science and Technlgy (DST), Gvernment f India. The Secretary, DST is als the Chairman f NABL Gverning Bdy. The Officers have requisite academic qualificatins, knwledge and experience in labratry peratins as well as in accreditatin prcedures. A jb prfile f all NABL Technical fficers and ther staff is available in the persnnel recrds. The duties and respnsibilities f NABL staff are detailed in this dcument. All staff members f NABL are required t sign the statement f impartiality and cnfidentiality in Frm 75, placed at the end f the dcument. 2. PURPOSE Fr cmpliance t Clause f ISO/IEC 17011:2004 and t safeguard the bjectivity f impartiality and cnfidentiality f the staff. 3. SCOPE This dcument describes the duties and respnsibilities f the staff invlved in the accreditatin prcess. 4. REFERENCES ISO/IEC 17011:2004 Clause 4.2.4, 4.3.1, 4.3.4, and DUTIES AND RESPONSIBILITIES As defined. Issue N: 03 Issue Date: Amend N: 02 Amend Date: Page N: 2/ 22

5 5.1 Directr As Chief Executive f NABL, respnsible fr the prper administratin f the affairs and funds f NABL under the directin and guidance f the Gverning Bdy. As Chief Executive f NABL, respnsible fr day t day peratin and management f Labratry Accreditatin prgram. Reprt t Chairman, NABL n the functining f the prgram. Member Secretary f NABL Gverning Bdy and its sub-cmmittees Interact with APLAC fr Multilateral Recgnitin Arrangement and represent NABL in APLAC MRA Cuncil. Interact with related bdies like BIS, STQC, NPL etc. and participate in their activities. Represent NABL in the ILAC/ APLAC Cmmittees. Apprving authrity fr Technical cmmittees Prpse Accreditatin cmmittee t Chairman, NABL Apprving authrity fr NABL management system dcuments*. Apprving authrity fr adverse decisin against the labratries like abeyance, suspensin, frced withdrawal etc. Issue N: 03 Issue Date: Amend N: 00 Amend Date: -- Page N: 2/ 22

6 5.2 Technical Officers Technical Operatins Manager / Cnsultant (Technical Operatins) Reprt t Directr, NABL. Advising Directr in Technical matters Supervisin f peratins f Accreditatin Systems which includes: Labratry Accreditatin as per ISO/IEC & ISO 15189; Crdinatin f Prficiency Testing Prgrams; Training & Mnitring f Assessrs; Redressal f Cmplaints & Appeals etc. Initiate apprpriate actins fr maintaining Multilateral Recgnitin Agreements with APLAC and ILAC Interact with related bdies likes BIS, STQC, NPL, BARC, QCI, Industry Assciatins etc. and as an alternate member t Directr t participate in their activities. Initiate actins fr expanding accreditatin activities in new disciplines / fields. Recmmend cnstitutin f varius cmmittees f NABL. Organise awareness prgrams n labratry accreditatin. Initially train and supervise the wrk f newly recruited technical fficers in NABL Any ther duties which directr may entrust frm time t time. Issue N: 03 Issue Date: Amend N: 00 Amend Date: -- Page N: 3/ 22

7 5.2.2 Technical Manager Reprt t Directr/ Technical Operatins Manager Supervisin f peratin f accreditatin systems relating t labratry accreditatin as per ISO/ IEC and ISO and apprving assessment at varius stages f accreditatin prcess As a Grup head t supervise in his/her Grup peratins f accreditatin systems which includes Labratry Accreditatin as per ISO/IEC & ISO 15189; Mnitring f grup activities Helping management f NABL in Develp and maintain an infrmatin system fr accreditatin peratins. Interact with related bdies likes BIS, STQC, NPL, BARC, QCI, Industry Assciatins etc. and as an alternate member t Directr/ TOM t participate in their activities. Organise awareness prgrams n labratry accreditatin Advice accunts wings in recvery f utstanding dues frm the labratries Issue N: 03 Issue Date: Amend N: 00 Amend Date: -- Page N: 4/ 22

8 5.2.3 Quality Officer Reprt t Directr Dcumentatin & implementatin f Management System as per ISO/IEC t ensure that prper prcedures are fllwed. Cnvener f Crrective, Preventive Actin and Imprvement Cmmittee (CPAIC). Issuing authrity f management system dcuments. Cnduct Internal Audit t adjudge effectiveness f the management system. Establish recrds n internal deficiencies and suggest imprvements Issue N: 03 Issue Date: Amend N: 00 Amend Date: -- Page N: 5/ 22

9 5.2.4 Training Officer Reprt t Directr. Frmulate and update f the training material cmpatible with APLAC/ILAC guidelines. Cnduct / rganize curses fr training the Lead Assessrs / Assessrs Ensure that sufficient Lead Assessrs / Assessrs fr varius disciplines are available. Disseminate infrmatin n latest changes in Internatinal Standards t Lead Assessr / Assessrs Peridically update resumes f Lead Assessrs and Assessrs. Organise assessr cnclave Maintain database f Lead Assessr/ Assessrs/ Experts Mnitr perfrmance f Lead Assessr / Assessrs thrugh varius means and maintain recrd fr the same. Prvide feedback n perfrmance t Lead Assessrs / Assessrs fr cntinued imprvement. Issue N: 03 Issue Date: Amend N: 00 Amend Date: -- Page N: 6/ 22

10 5.2.5 Prficiency Testing Officer Reprt t Directr. Frmulate and update criterin dcument fr NABL Prficiency Testing prgram in accrdance with ISO/IEC and ILAC G13. Frmulate prcedures fr implementatin f PT prgrams Identify ndal bdies wh wuld n behalf f NABL cnduct Prficiency Testing fr different disciplines / prducts. Arrange necessary training prgram fr the ptential Ndal labratries Generate prpsals in assciatin with Ndal Bdies fr cnducting Prficiency Testing fr different disciplines / prducts. Analyze the results f the Prficiency Testing Infrm the participating labratries, in a cnfidential manner regarding their perfrmance and the cncerned Accreditatin fficer. Issue N: 03 Issue Date: Amend N: 00 Amend Date: -- Page N: 7/ 22

11 5.2.6 Cmplaints, Appeals Officer Reprt t Directr. Cmplaints fficer Acknwledge the receipt f the cmplaint. cnvener f the appeal cmmittee Investigate the cmplaint as per NABL 132 Prcedure fr Dealing with Cmplaints. Analyze all cmplaints and their utcme fr pssible trends. Maintain recrds f all cmplaints in frm 26A. Crdinate with subcmmittee f GB fr cmplaints and appeals Appeals fficer Acknwledge the receipt f the appeal. Cnvener f the Appeals Cmmittee Assist the Cmmittee in addressing the appeal, fllwing NABL 134 Prcedure fr dealing with Appeals Maintain recrds f all appeals in frm 26B. Crdinate with subcmmittee f GB fr cmplaints and appeals Issue N: 03 Issue Date: Amend N: 00 Amend Date: -- Page N: 8/ 22

12 5.2.7 Certificate Crdinatin Officer Reprt t Directr. Supervise the preparatin f accreditatin certificates and website updating. Issue N: 03 Issue Date: Amend N: 00 Amend Date: -- Page N: 9/ 22

13 5.2.8 Accreditatin Officer Reprt t Grup Head. Scrutinize applicatin frm, Quality Manual and applicatin fees fr cmpliance with the rules. Prpse assessrs fr assessment and briefing them. C-rdinate the Assessment prcess with Labratry & Assessrs. Scrutinize the Assessment reprt fr cmpliance with the prcedure. Cmmunicate the Nn-cnfrmities t the labratry. Scrutinize cmpliance f Nn-cnfrmity as reprted by the labratry. Scrutinize PT participatin f the labratry and crrective actins taken, if any. Prepare summary reprt and presentatin t the Accreditatin Cmmittee. Prepare / issue f Accreditatin Certificate. Cnduct / C-rdinate Surveillance / Re-assessment as scheduled. C-rdinate with NABL administratin fr timely payment f dues by the labratry. Perfrm the duties as cnvener f varius technical cmmittees and accreditatin cmmittees as and when instructed by Directr Senir accreditatin fficers shall als be entrusted with the respnsibility f Grup head by Directr and shall be respnsible fr the mnitring f the respective grup Issue N: 03 Issue Date: Amend N: 01 Amend Date: Page N: 12/ 22

14 5.2.9 Junir Accreditatin Officer Reprt t Grup Head. Scrutinize applicatin frm, Quality Manual and applicatin fees fr cmpliance with the rules. Prpse assessrs fr assessment and briefing them. C-rdinate the assessment prcess with labratry and assessrs. Scrutinize the assessment reprt fr cmpliance with the prcedure. Cmmunicate the Nn-cnfrmities t the labratry. Scrutinize cmpliance f Nn-cnfrmity as reprted by the labratry. Scrutinize PT participatin f the labratry and crrective actins taken, if any. Prepare summary reprt and presentatin t the Accreditatin Cmmittee. Cnduct / c-rdinate Surveillance / Re-assessment as per schedule C-rdinate with NABL administratin fr timely payment f dues by the labratry. Issue N: 03 Issue Date: Amend N: 00 Amend Date: -- Page N: 13/ 22

15 Trainee Accreditatin Officer Reprt t Grup Head Under supervisin; perfrm the activities which are entrusted by his/her Grup Head Issue N: 03 Issue Date: Amend N: 00 Amend Date: -- Page N: 14/ 22

16 5.3 Administratin and Supprt Staff Registrar & Finance Officer Reprts t Directr Respnsible fr the prper administratin f the affairs and funds f NABL under the general cntrl, directin and guidance f the Directr, NABL. In-Charge f the administratin and accunts department In Charge f the crrespndence relating t NABL administratin. Respnsible fr seeking grant frm parent rganizatin (DST) and recvery f payments frm the labratries. Respnsible fr the maintenance and up keep f the premises and the prperty f NABL. Respnsible fr prcessing f prpsal relating t prcurement f stres as per the delegated authrity. T arrange the annual statutry audit f NABL with the assistance f Accunts Officer. T render assistance particularly t the area relating t Legal and vigilance prcedure, cmplaint handling mechanism t Directr, NABL as he may desire frm time t time. Issue N: 03 Issue Date: Amend N: 00 Amend Date: -- Page N: 15/ 22

17 5.3.2 Administrative fficer Reprts t Registrar Planning f staff requirements under the guidance f higher authrities and initiate prcess fr the recruitment, inductin, career develpment and perfrmance based assessment f staff and their upward mvement as per recruitment rules and eligibility criteria. Allcatin f wrk amng administrative staff and supervisin. Ensure prper maintenance f persnal files, service registers etc., f all the staff. T deal with the matters relating t telephne, husekeeping, hrticulture, security, upkeep f the building, welfare f staff etc. T initiate prpsals fr prcurement f stres like cmputers, furniture, phtcpier, statinery etc. T assist the Registrar & Finance Officer fr keeping up t date rules and regulatins, byelaws and staff rules f NABL in cnsnance with the decisins f the Gverning Bdy / Central Gvt. regulatins, rules f the Federatin. Arrange fr insurance fr all prperties, vehicles, furniture, cash against fire, burglary and fr its renewal. T ensure safety and security f Office recrds and prperties etc T attend t any ther wrk assigned by Registrar & Finance Officer and Directr frm time t time. T help senir authrities in maintaining discipline and punctuality amng staff. Issue N: 03 Issue Date: Amend N: 00 Amend Date: -- Page N: 16/ 22

18 5.3.3 Accunts Officer Reprts t Registrar Overall in-charge f the Accunts Wing in NABL. Respnsible fr prper maintenance f accunts f receipts, incme, expenditure, fixed assets and payments ensuring that all relevant recrds are maintained prperly. Allcate wrk t varius functinaries in Accunts Wing depending upn the wrk lad and t supervise their wrk. Scrutinize all kinds f bills prepared fr payment and keep clse vigil n maintenance f cash. Apprve the TA bills and t ensure that all payments are made t them as per nrms. Ensure that all reprts / peridical returns relating t Incme Tax, Service Tax etc. are submitted / filed with cncerned authrities in time. T deal with urgent and imprtant cases particularly thse relating t Incme Tax and Service Tax etc. with his wn initiative and respnsibility. Assist Registrar & Finance Officer in frmulating the Budget Estimates and exercise budgetary cntrl n expenditure T prepare Final Accunts f NABL i.e. Incme & Expenditure Accunt, Receipts & Payments Accunt and Balance Sheet in the prescribed frmat fr presentatin befre the Statutry Auditrs appinted by O/ Cmptrller and Auditr General fr their checking and certificatin alngwith relevant dcuments. T act as a ndal pint and render all assistance in the smth cnduct f statutry audit by Chartered Accuntants / firms nminated by Cmptrller and Auditr General (CAG), audit by CAG and internal audit by Principle Accunts Office f DST. T see that all audit bjectins and audit paras are replied and settled expeditiusly in cnsultatin with Registrar & Finance fficer. T btain insurance cver fr Cash in Chest / Transit and Fixed Assets. T assist Registrar & Finance Officer and Directr in preparatin f Annual Reprt f NABL. T attend t any ther wrk assigned by Registrar & Finance Officer and Directr frm time t time. Issue N: 03 Issue Date: Amend N: 00 Amend Date: -- Page N: 17/ 22

19 5.3.4 Prgram Assistant : Reprt t cncerned prgram crdinating Officer. Allt Custmer Registratin N. t applicant labratry and maintaining its recrds. Allt certificate number and maintain its recrds Prepare Accreditatin Certificates and update web-site, LAN. Maintain and update recrds pertaining t Accreditatin Certificates dates f issue & expiry and cpy f certificate f accreditatin f the labratries etc. Submit a mnthly reprt n issue f Accreditatin Certificates/ reprt n desktp surveillances cnducted. Maintain database pertaining t the assessment cnducted by NABL/ desktp surveillance/ minutes f accreditatin cmmittee meeting / infrmatin n f adverse decisins etc. Assist in preparatin and maintenance f infrmatin management system f NABL and website Update the MIS and web-site as and when require ` Any ther duty(ies) that are entrusted by the cncerned prgram crdinatr r ther authrities Issue N: 03 Issue Date: Amend N: 00 Amend Date: -- Page N: 18/ 22

20 5.3.5 Junir System Analyst Reprt t Registrar T initiate prpsals fr prcurement f cmputer hardware and sftware after assessing the requirements f varius wings. T initiate prpsals fr annual maintenance cntract f cmputers and sftware. Prvide assistance in keeping website updated. T address prblems faced by staff in day t day peratin f cmputers / sftware. T attend t such duties as may be entrusted t him by Registrar & Finance Officer Issue N: 03 Issue Date: Amend N: 00 Amend Date: -- Page N: 19/ 22

21 5.3.6 Administrative Assistant / Jr. Administrative Assistant Reprts t Registrar Initiating prpsals fr recruitment, inductin, career develpment and perfrmance based assessment f staff and their upward mvement as per recruitment rules and eligibility criteria. T initiate prpsals fr purchase f all kinds f stres required fr fficial purpse like cmputer, furniture, phtcpier, statinery etc. T deal with the matters relating t telephne, husekeeping, hrticulture, security, upkeep f the building, welfare f staff etc. Ensure prper maintenance f persnal files, service registers etc., f all the staff. T handle receipt / despatch f dak. T man receptin desk. T initiate prpsals fr Annual Maintenance Cntract f cmputers, phtcpiers etc. T attend t any ther wrk assigned by Administrative Officer frm time t time. Issue N: 03 Issue Date: Amend N: 00 Amend Date: -- Page N: 20/ 22

22 5.3.7 Accunts Assistant / Junir Accunts Assistant Reprts t Accunts fficer Prper maintenance f accunts f receipts, incme, expenditure, fixed assets and payments ensuring that all relevant recrds are maintained prperly. T scrutinize all kinds f bills prepared fr payment. T check and scrutinize the TA bills and t ensure that all payments are made as per nrms. Assist Accunts Officer in submitting / filing all reprts / peridical returns relating t Incme Tax, Service Tax etc. with cncerned authrities in time. T assist Accunts Officer in frmulating the Budget Estimates and exercise budgetary cntrl n expenditure T assist Accunts Officer in finalising Accunts f NABL i.e. Incme & Expenditure Accunt, Receipts and Payments Accunt and Balance Sheet in the prescribed frmat fr presentatin befre the Auditrs appinted by O/ Cmptrller and Auditr General fr their checking and certificatin alng with relevant dcuments. T see that all audit bjectins and audit paras are replied and settled expeditiusly in cnsultatin with Accunts Officer. T attend t any ther wrk assigned by Accunts Officer frm time t time. Issue N: 03 Issue Date: Amend N: 00 Amend Date: -- Page N: 21/ 22

23 Annexure I FORM 75 DECLARATION OF IMPARTIALITY & CONFIDENTIALITY (t be filled in by NABL Staff) Name Designatin Organisatin Address Date f Emplyment in NABL I, hereby undertake that I will: i. maintain strict cnfidentiality f the infrmatin acquired in the curse f discharge f my respnsibilities and the decisins taken by NABL n the accreditatin f labratries. ii. nt ffer cnsultancy r ther services which affects the impartiality, t any labratry. iii. be impartial in making decisins fr accreditatin activities. iv. declare t NABL f any previus relatinship r any cnflict f interest with a labratry, when a labratry file / case is assigned t me. Date: Place : Signature Issue N: 03 Issue Date: Amend N: 00 Amend Date: -- Page N: 22/ 22

24 Secretariat: Plt N.-45 Sectr N. -44 Gurgan , Haryana, India Tel.: (30 Lines) Fax: Website: