See What's Coming in Oracle Social Network

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1 See What's Coming in Oracle Social Network Release 9 Release Content Document 1

2 TABLE OF CONTENTS SOCIAL NETWORKING IN ORACLE APPLICATIONS CLOUD... 3 DOCUMENTS... 4 FLAGS... 4 RESTORE DELETED MESSAGES... 5 WEB CONFERENCING... 5 SOCIAL OBJECTS... 5 APPLICATION IMPROVEMENTS... 5 BRANDING ENHANCEMENTS... 5 TIPS FOR NEW USERS... 5 ORACLE SOCIAL NETWORK MOBILE APPLICATIONS... 6 ORACLE SOCIAL NETWORK DESKTOP CLIENT... 6 ANALYTICS... 7 SERVICE ADMINISTRATION... 7

3 Oracle Social Network provides a robust set of social networking tools optimally adapted for the enterprise, enabling people to communicate and collaborate through document sharing; evolved discussions (called Conversations) that provide an historic record of how decisions were made and why; one-on-one chats for quick, private exchanges; rich user profiles to help you find the right people to connect to; and much, much more. SOCIAL NETWORKING IN ORACLE APPLICATIONS CLOUD Oracle Social Network lets you share business objects from Oracle Applications Cloud in the social network so you can easily collaborate and interact with other interested parties. Because Oracle Social Network is seamlessly integrated with your Oracle Applications Cloud user interface, you never have to leave your familiar environment to collaborate with your peers and business associates. ORACLE SOCIAL NETWORK S SOCIAL PANEL When you access Oracle Social Network from within your Oracle Applications Cloud, a Social panel slides in. In Release 9, this Social panel offers: Improved design with simplified navigation, adaptive layout that responds dynamically to changes in the width of the window, and enhanced mobile and tablet support. Accessibility support for screen readers and keyboard-based navigation. A compact display of the social network, allowing you to catch up on recent activity and easily scan through the list of all your Conversations, Social Objects, collections, groups, and people you follow. A list of the items you ve marked as favorites, the number of unread messages, and items that are new (or items you ve recently been added to). Expand a Conversation or wall entry in-place to see the most recently posted message, and quickly take actions such as reply, like, and manage flags. When you open a Conversation/wall, you see all its messages and documents. From here you can post a new message, upload a document from your computer, and manage flags. You can also view and manage the Conversation s/wall s members. SOCIAL NETWORKING IN THE SIMPLIFIED UI Social features have been added to the landing page in the Simplified UI,. You can now: See an overview of your social networking activity. Quickly post to your wall or the most recently visited Social Object walls. Create a new Conversation. View a list of Social Objects and collections. Click the Social icon on the landing page to open the Social panel and access other social network features. CONTEXTUAL COLLABORATION When you re viewing the details of a business object (for example, an Opportunity), you can quickly access the social networking features by clicking the Social link/icon along the left-side navigation. You can then share the business object to Oracle Social Network or join a Social Object that s already been shared. When you share or join a Social Object, the Social Object wall opens by default. 3

4 From there, you can switch to the Related view to see the items associated with the Social Object, or you can create a new discussion about the Social Object. DOCUMENTS DOCUMENT PRESENCE AND CO-BROWSING While viewing a document, you can see who else is viewing it at the same time by looking at the pictures in the document toolbar. Click a person s picture to browse with that user, so that as they move through the document, your view is updated as well. The Browse With capability works across web, mobile, and tablet devices, so you can browse with someone on your ipad while the other person is on a computer. DOCUMENT ACCESS HISTORY You can see who has accessed a document in Oracle Social Network and when. Each document s access history tracks information about views, downloads, and copies. CLOUD DOCUMENT STORES (CDS) You can use Oracle Social Network to easily share and collaborate on files from a cloud-based document store, like Google Drive. After configuring Cloud Document Store (CDS) connections, you can use the Oracle Social Network web client to browse your cloud document store and upload files to your social network. The Google Drive adapter uses OAuth, so each user individually authorizes the adapter to access their Google accounts. Oracle Social Network s CDS also provides an SDK, so you can integrate with any document store, including onpremise stores (provided they can be exposed to the Cloud). FLAGS You can set one of three priority levels when assigning flags: For Your Information Please Reply Please Reply Urgent When viewing your flags, you can filter based on priority, see the people you flagged, or see who flagged you. 4

5 RESTORE DELETED MESSAGES You can restore deleted messages. Note: Only a service administrator, the person who posted the message, or the person who deleted the message can restore the deleted message. WEB CONFERENCING Effective collaboration requires effective communication. Often this communication requires discussing a project over the phone and sharing content via a web conference. Oracle Social Network provides out-of-the-box integration with Cisco WebEx and an extendable framework to integrate with other third-party real-time conferencing products. This means you can open a web conference in the context of your Conversation, and, if you record your conference, the recording is automatically posted to the Conversation. SOCIAL OBJECTS Release 9 of Oracle Social Network includes the following improvements for Social Objects: When you re done with a Social Object (for example, when you ve concluded business for an Opportunity), you can close the Social Object, which makes the associated wall read-only. That way, no one can post or comment on the Social Object anymore. You can better organize Social Objects by relating one Social Object to another; for example, you might want to relate an Opportunity to an Account. digests now include all of the attributes of a Social Object, so you and other participants can more easily understand the context of activity described in the s. APPLICATION IMPROVEMENTS Oracle Social Network makes it easier to integrate custom applications directly into the user experience. Formerly named 'Gadgets', Oracle Social Network Applications (Apps) enable you to integrate custom user experiences into Conversations and walls. BRANDING ENHANCEMENTS You can specify a primary color using a hex value. This color is used in the web and mobile clients. In the web client, the primary color changes the color of the top-level menu bar. In mobile clients, it changes the tint of selected items in the left navigation menus and also changes the color of the banner in sub-pages. TIPS FOR NEW USERS The first time you log in to Oracle Social Network, you see tips for new users. They suggest actions you might want to perform to get started using Oracle Social Network. You can click one of the actions or minimize the tips for later. 5

6 ORACLE SOCIAL NETWORK MOBILE APPLICATIONS To access Release 9 from a mobile device or tablet, you must install the newest version of Oracle Social Network applications from the Apple App Store (iphone and ipad) or Google Play (Android). FEDERATED SINGLE SIGN-ON SUPPORT Oracle Social Network provides support for mobile sign-on when using Federated Single Sign-On between the Oracle Cloud and your identity management system. MOBILE PUSH NOTIFICATIONS You can receive notifications on your mobile device when you re not actively using the Oracle Social Network mobile application. Request notification when you re flagged on a message, when someone posts to your wall, or when someone adds you to a Conversation. Additionally, you can choose to get updates on all of the messages posted to specific Conversations while you re offline. After you select specific Conversations - critical Conversations, group walls, or particular Social Objects - any new messages from those Conversations are sent to your device instantly, enabling group text message-like functionality. MOBILE AND TABLET WEB CONFERENCES You can join web conferences from iphones, ipads, Android phones, and Android tablet devices. Just make sure you have the third-party conferencing mobile application installed. When a conference starts in a Conversation you re a member of you ll get a notification; just tap the notification to join the conference. ORACLE SOCIAL NETWORK DESKTOP CLIENT New with Release 9, Oracle Social Network Desktop provides easy access to Oracle Social Network from your computer desktop. Use it for quick access to your contacts and groups, to participate in and view Conversations, and to stay notified of important activity. Oracle Social Network Desktop is available for both Windows and Mac OS. DESKTOP POP-UP NOTIFICATIONS Pop-up alerts are dialogs that pop up on your screen when an event that triggers a notification occurs. The pop-up alerts contain links that enable you to respond immediately to the event. For example: When someone assigns a Please Reply - Urgent flag to you, you can click a link in the pop-up alert to navigate to the message that was flagged. When you're added to a Conversation or Social Object, this can trigger a pop-up alert that provides a link to the Conversation on your desktop or to a Social Object in your browser. You might receive a pop-up alert saying you missed a One-on-One message while you were offline. The alert provides a link to the Conversation, so you can easily navigate to the missed message. 6

7 DESKTOP OFF-LINE ACCESS Suppose you're heading for the airport and want to catch up on your Conversations while on the plane. Before you leave, you can add the Conversations to your Offline Briefcase. The Offline Briefcase will contain all the content available at the time you added the Conversation to your Briefcase, including messages, replies, and documents. While you re on the plane, you can make changes to your offline Conversations and publish those changes to Oracle Social Network the next time you're online. ANALYTICS If you re a service administrator, you can gain insights into how your social network is being used through built-in analytics. You can view point-in-time and trend information on metrics such as: Total active users Total Conversations Total messages Size of all uploaded files Access by device type and location SERVICE ADMINISTRATION Prior to Release 9, the administrative console was a separately accessible entity. In Release 9, administrative functionality is available directly from the web client (depending on your log-in credentials), and new capabilities are exposed that were previously available only to site administrators. 7

8 Copyright 2015, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only, and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The Open Group

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