Monitoring with Open Source Erik A. Dahl Co-Founder & CTO Zenoss, Inc.

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1 Monitoring with Open Source Erik A. Dahl Co-Founder & CTO Zenoss, Inc. 1

2 The Power of Open Source 20% of Enterprise Servers 20% of New Databases $420M Acquisition Market Leader in Network Security Open-source software is a catalyst that will restructure the industry, producing higher-quality software at lower cost. Gartner Research 600 Customers in 18 Months 2

3 Ingredients for OSS Disruption Large, Mature Market Operating Systems, Databases, CRM, etc Dominated by a Few, Traditional Vendors Microsoft, Oracle, Siebel Heavy, Over-Engineered Product Lots of rarely used features Technical End User to Drive the Adoption Process IT Administrators 3

4 Enterprise Management is Next Big Enterprise Suites Big 4 IBM Tivoli, CA Unicenter, BMC, HP Open View Too Complex (Less than 50% Features Used) Too Expensive (> $100k) Commercial Open Source Little 4 Groundwork, Hyperic, OpenQRM, Zenoss Power of Open Source 80% of the features 20% of the cost Low End Commercial Products What s Up Gold, Solar Winds, IpMonitor Cheap but Too Simple 4

5 About Zenoss Mission Best Open Source Enterprise Management Software Deliver Enterprise Monitoring Software that is Easy, Open and Complete Project Began Development in 2002 Launched Open Source Project in February K Downloads in last 6 months 2500 Users Participating in Community Company Headquartered in Annapolis, MD Venture Financed Momentum Top 10 Open Source Companies to Watch - Network World 5

6 Team Bill Karpovich Co-Founder & CEO 10 Years Building New IT Utility Businesses Erik Dahl Co-Founder & CTO 15 Years Building IT Management Software The Zenoss Development Team The Zenoss Community 6

7 High Level Architecture Enterprise Monitoring Jump-Start Web Portal / Console Configuration Model Event Management Enterprise Subscription Availability Monitoring Performance Monitoring Consulting Discovery & Collection Training Network Servers Applications Environment Staff 7

8 Zenoss : Design Goals 1. Browser-Based GUI Easy + Open + Complete 2. Integrated Software Architecture 3. Unified Data Model 4. Inheritance Based Configuration 5. Agnostic Integration 6. Tiered Customization 7. Automation 8. Modern Web Application Architecture 9. Python Programming Language 8

9 Detailed Architecture // User Layer GUI Dashboard Devices Services Networks Web Console / Portal Events Manufactures Systems Groups Locations Reports Users Administration Reports 125 al askf aja pre for Data Layer ZenModel ZenRRD RRDTool Configuration Model ZenEvents MySQL Daemons Automated Modeling Availability Monitoring Event Collection Performance Monitoring ZenDisc ZenPing ZenStatus ZenSyslog ZenPerfSnmp ZenWinModeler ZenWin ZenCommand ZenEventlog ZenPerfXmlRpc ZenModeler ZenProcess Automated Response ZenTrap ZenActions ZenXevents 9

10 Inventory and Configuration Model Detailed Device Modeling Auto-Discovery Device Groupings Production State Model Drives Monitoring Custom Fields XML Import / Export Reporting 10

11 User Layer GUI Dashboard Devices Services Networks Web Console / Portal Events Manufactures Systems Groups (Zope Web Application and AJAX) Locations Reports Users Administration Reports 125 al askf aja pre for Data Layer ZenModel // Modeling Daemons ZenRRD Time Series Data (RRDtool) Unified Configuration Model ZenEvents Events Database (MySQL) Collection & Control Services Automated Modeling ZenDisc Auto-Discovery ZenModeler Detailed Modeling ZenPing ZenWin Availability Monitoring ZenStatus ZenCommand Event Collection ZenSyslog ZenEventlog Performance Monitoring ZenPerfSnmp ZenPerfXmlRpc ZenWinModeler Windows Services ZenProcess Automated Response ZenTrap 11 ZenActions ZenXevents

12 Auto-Discovery & Configuration Modeling ZenModeler ZenModel Update model Collector Plug-ins services routes interface disk Map collected Data to model schema Transports snmp ssh WMI Collect Data Database server mysql 3601 eth Web server apache zope eth0 /dev/sda /dev/sdb switch / 12

13 Availability Monitoring Layer-3 Topology Monitoring TCP Service Tests Process Monitoring (SNMP) ZenCommand (Nagios/Cacti) Windows Service Tests (WMI) 13

14 User Layer GUI Dashboard Devices Services Networks Web Console / Portal Events Manufactures Systems Groups (Zope Web Application and AJAX) Locations Reports Users Administration Reports 125 al askf aja pre for Data Layer ZenModel // Availability Daemons Collection & Control Services Automated Modeling ZenDisc ZenRRD Time Series Data (RRDtool) Unified Configuration Model (Zope Object Database) Availability Monitoring ZenPing L-3 ICMP ZenStatus Port Status Event Collection ZenSyslog ZenEvents Events Database (MySQL) Performance Monitoring ZenPerfSnmp ZenWinModeler ZenWin Win Service Status ZenCommand Nagios Plug-ins ZenEventlog ZenPerfXmlRpc ZenModeler ZenProcess Process Status Automated Response ZenTrap 14 ZenActions ZenXevents

15 Event Management Consolidation of Events AJAX Event Console GUI-Based Rule Definition Classification Prioritization Begin / End Correlation De-Duplication Advanced Alerting 15

16 User Layer GUI Dashboard Devices Services Networks Web Console / Portal Events Manufactures Systems Groups (Zope Web Application and AJAX) Locations Reports Users Administration Reports 125 al askf aja pre for Data Layer ZenModel // Event Daemons Collection & Control Services ZenRRD Time Series Data (RRDtool) Unified Configuration Model (Zope Object Database) ZenEvents MySQL Event Collection Automated Modeling Availability Monitoring ZenSyslog Syslog Collection Performance Monitoring ZenDisc ZenWinModeler ZenPing ZenWin ZenStatus ZenCommand ZenEventlog Event Log (WMI) ZenPerfSnmp ZenPerfXmlRpc ZenModeler ZenProcess Automated Response ZenTrap SNMP Trap Collection 16 ZenActions Page, etc ZenXevents XML-RPC Events

17 Event Architecture Ajax Web Console Event List Process Events ZenSyslog Syslog ZenActions MySQL Events DB ZenTrap ZenEventlog SNMP Traps WMI and Pager Alerts Command Execution Event Aging ZenXevents RPC Calls 17

18 Event Life Cycle Acknowledge Event Rule New Event Status Clear Correlation Manual Deletion History Timeout Age out Drop 18

19 Performance Monitoring SNMP Collection ZenCommand Custom Collection XML-RPC Collection Template Based Configuration Graphing (RRDTool) Thresholds Against any Data Point Powerful Custom Reporting 19

20 User Layer GUI Dashboard Devices Services Networks Web Console / Portal Events Manufactures Systems Groups (Zope Web Application and AJAX) Locations Reports Users Administration Reports 125 al askf aja pre for Data Layer ZenModel // Performance Daemons Collection & Control Services ZenRRD RRDTool Unified Configuration Model (Zope Object Database) ZenEvents Events Database (MySQL) 20 Automated Modeling ZenDisc Discovery of New Resources ZenWinModeler Discovery of Windows Services (WMI) ZenModeler Configuration Collection & Classification ZenPing Ping Status Monitoring (ICMP) ZenWin Windows Service Monitoring (WMI) ZenProcess Process Monitoring Through SNMP Availability Monitoring ZenStatus TCP Service Monitoring ZenCommand Cacti Compatibility Automated Response ZenActions Alerts (SMTP, SNPP) & Copyright 2007 Maintenance Zenoss Windows Inc. Event Collection ZenSyslog Syslog Event Collection ZenEventlog Windows Event Collection (WMI) ZenTrap SNMP Trap Collection ZenXevents XML-RPC Events Performance Monitoring ZenPerfSnmp SNMP Collection ZenPerfXmlRpc XML-RPC Collection

21 Zenoss: Demo Come By Our Booth for a Demo 21

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