Android/Apple Quick Setup Guide for

Transcription

1 Android/Apple Quick Setup Guide for

2 Contents 1 Preface Introduction Quick Setup Assemble the Camera Power the Camera Up Install the Mobile App Connect to the Camera Add the Camera to the Mobile App Configure Your Camera Connect to your wifi Network Change Passwords Set Camera time Set Alarms Set FTP Set Configure micro SD card Operate Camera Settings Camera Orientation Take a Snapshot Record Video Manually Audio 2-way Talk Contrast and Brightness Screen Resolution Return to main screen Viewing Multiple Cameras Viewing Snapshots Playing Recorded Videos Troubleshooting Can t Connect Away from Home Network I m not Getting Alerts How do I use the microphone to talk to the device? My image is upside down or backwards. How do I get the picture oriented the right way? If I change wireless networks, how do I get my camera to reconnect to the Internet? How do I change the password for logging into my camera? support@falconwatchcam.com

3 1 Preface 1.1 Introduction This quick setup guide is designed to help get you up and running in the quickest time possible with your new HawkCam Pro by FalconWatch. The settings available by the iphone, ipad or Android are very powerful, however, not complete. The reason for this is the computing power limitations of mobile devices as compared to desktop or even laptop PCs. There is a trouble shooting guide at the end of this document to help you overcome most setup issues. 2 Quick Setup 2.1 Assemble the Camera When setting up the camera, place the lens into the base and rotate until it clicks. Place your thumbs on one side of the base and press hard to set the lens into the base. Then move to the other side and repeat that step. The camera has the power connection on one end and the micro SD card slot on the other end. Consider which end you want to be up or down. NOTE: if mounting on a wall, the power cord connector needs to be on top as there will not be enough room on bottom of the camera to clear the base. Mounting on a table or from the ceiling the cable can be on either end. 2.2 Power the Camera Up Connect the power cord to the power cube and plug into a 110v power source. Connect the other end to the camera s power port. It will only fit in one way so don t force it. 2.3 Install the Mobile App Connect to the Apple App Store and search for P2PWIFICAM2 or for Androids connect to the Play Store and search for P2PWIFICAM and install on your device. If you can t find the app, see the troubleshooting guide at the end of this manual for guidance. Here s a picture of the Main Screen 2.4 Connect to the Camera Connect to the camera s Access Point by going to your settings, wifi setup and selecting the network that starts with IPCAM-AP-xxxxx. NOTE: The camera can take up to 2 minutes to boot so if you don t see the network in your wifi settings, give it a little bit more time. Once you see the network, select it and wait until you see that the phone/tablet is connected before moving on.

4 2.5 Add the Camera to the Mobile App Open the mobile app that you just downloaded and select add Camera from the menu. You will see a screen like the one below. Name the camera anything you like it is only for your reference. Enter the camera s ID (it is listed at the bottom of the grey sticker on the back of the camera or on the side of the box. You can also select scan QR code on the bottom of that screen and then place your phone/tablet s lens over the square image on the sticker. Next type in admin (case sensitive) into the username field Enter admin as the password Click done in upper right corner of the screen Your camera is now setup and can be viewed by clicking on the line next to the online text (see chapter 4 for instructions on how to operate the camera. Chapter 3 will walk you through advanced setup instructions. 3 Configure Your Camera The camera s base configuration does not need any additional setup, however, to get more functionality out of your purchase, please follow the instructions below. 3.1 Connect to your wifi Network Once your camera is setup, you must connect it to your home/office wifi network to see the screen when you travel outside the camera s range. Follow these steps to connect to your wifi network: Click the circled i to the right of your camera s online status symbol. Be careful not to click too far to the right or left that will open the operation screen and not the configuration screen. Select wifi Settings Select your wifi network Enter your wifi network s password Wait up to 2 minutes for your camera to reboot and join your wifi network. NOTE: if the camera joined your network, the blue light on the front of the camera will be steady on. If the connection failed, the camera will have a slow steady blink of the blue light. (if you fail to connect, see the troubleshooting guide below for next steps) support@falconwatchcam.com

5 3.2 Change Passwords Click the circled i to the right of your camera s online status symbol. Be careful not to click too far to the right or left that will open the operation screen and not the configuration screen. Click on User Settings Change the password in the admin field and click done in upper right hand corner of the screen. NOTE: You ll be returned to the main screen of the app and the status will be a mismatch of username or password. Click edit in upper right corner of the screen, tap your camera s id and then change the password for the app to match the password you just set on the camera. 3.3 Set Camera time Click the circled i to the right of your camera s online status symbol. Be careful not to click too far to the right or left that will open the operation screen and not the configuration screen. Select Time Setting Click on the time zone and set accordingly Turn on user NTP by sliding the toggle to the right Click on NTP setting to select which time server to use to set the time on the camera. Click done in upper right hand corner of the screen

6 3.4 Set Alarms Set your alarms: Click the circled i to the right of your camera s online status symbol. Be careful not to click too far to the right or left that will open the operation screen and not the configuration screen. Turn motion detect on Set sensitivity to desired level If you are integrating this camera into a larger security system, set the input armed on, otherwise leave the toggle switch off. I/O linkage is only set as part of a larger security network Turn the send switch on if you would like an notifying you of alarms Turn on FTP if you are sending alarms pictures and videos to the cloud Click Done in upper right corner of the screen Most installations, this will be switched off. 3.5 Set FTP Click the circled i to the right of your camera s online status symbol. Be careful not to click too far to the right or left that will open the operation screen and not the configuration screen. Select FTP Settings Input your FTP server address Leave port at 21 or change to 22 if you have SFTP credentials Input your FTP username Input your FTP Password Choose an upload interval time Click Done in upper right hand corner of the screen support@falconwatchcam.com

7 3.6 Set Click the circled i to the right of your camera s online status symbol. Be careful not to click too far to the right or left that will open the operation screen and not the configuration screen. Select Mail Setting Input your address Click the i to the right to see SMTP mail servers or input your own if not listed. NOTE: You can conduct a browser search of the internet for your own SMTP mail settings Enter SMTP Port 587 Click on SSL line and select SSL Turn Athentication on Input your address again Input your s password Input the addresses you want to receive alarms Click done in upper right corner of the screen

8 3.7 Configure micro SD card Click the circled i to the right of your camera s online status symbol. Be careful not to click too far to the right or left that will open the operation screen and not the configuration screen. Select TF Card Setting Turn on record coverage Turn on timer recording if connected to a larger security network You may also want to format the TF card if this is your first use Click done in the upper right corner of the screen 4 Operate Camera Settings Click the line on the main screen that defines the camera you want to view support@falconwatchcam.com

9 4.1 Camera Orientation You can flip the camera s image upside down by clicking the main screen and then select the mirrored triangles in the upper right corner of the screen. You can also flip the screen left to right by clicking the other mirrored triangles in the upper right hand corner of the screen. 4.2 Take a Snapshot Take a snapshot by clicking the camera icon in the lower left hand corner of the screen 4.3 Record Video Manually Manually start recording to your mobile device by clicking the video icon next to the camera icon in the lower left hand corner of the screen. 4.4 Audio 2-way Talk Turn on the speaker to listen to what the camera s mic picks up by clicking the speaker icon on the bottom of the screen. While the speaker icon is highlighted a microphone icon appears in the lower right corner of your screen. Press and hold that icon and then speak into your phone/tablet s mic to have sound come out of the camera. Click the speaker icon again to turn off two way audio. 4.5 Contrast and Brightness Click the contrast and brightness icons in the bottom of the screen to adjust the screen to your optimum viewing settings. 4.6 Screen Resolution Click the square box on the bottom of the camera to change the screen from mainflow to substream. Click again to swith back. 4.7 Return to main screen Click the x in the upper right corner of the screen to return to the main screen 4.8 Viewing Multiple Cameras From the main screen, click the 4 squares in the upper left corner of the screen to bring up the 4 camera viewer. The next screen will show the defined cameras on the app and you can move them to the main viewing area by clicking them sequentially. For apple devices, double click the image to bring up the main viewing screen as described above in this section. For Androids, click once and choose full screen to go to main viewing mode. 4.9 Viewing Snapshots From the main screen, click the photo icon on the bottom of the screen. Choose the camera you wish to view snapshots from. Choose the date you wish to view. Select the image. Scroll through the pictures using the controls at the bottom of the page Playing Recorded Videos From the main screen, click the record button at the bottom of the screen, select local or remote to view videos on your local device or remote for videos stored in the cloud via ftp. Select the date you wish to view. Select the video you wish to view. 5 Troubleshooting Most common problems with setting up your camera are:

10 5.1 Can t Connect Away from Home Network The main reason this happens is because the home network is defined as a different subnet than the static IP address allows for that the camera is shipped with and therefore the camera does not connect to the home network. Follow these steps to clear this problem: View the blue light on the front of the camera. There are 3 states the light can be in. Solid Blue light means that the camera has connected to the wifi network and is working fine Slow blinking blue light means that the camera did not connect to the local network and needs to have extra configuration settings made 3 fast blinks followed by short pause then repeats means the camera is still booting up. Give it more time to fully boot. If your camera is slow blinking, perform the following steps: Go into your phone/tablet s settings for wifi and make sure that the camera is still connected to IPCAM-AP-xxx. If it is connected to your home network, reconnect to the camera by tapping on the camera s network. Next open a browser on your phone/tablet and tpe into the browser s url area and click go or enter. The camera will present you with a new logon screen. Enter admin and admin as the username and password (case sensitive). Upon logging in, click on the parameters tab at the top of the screen (NOTE: Some smaller phone screens may need to scroll to the top to see the options along the top of the screen.) Make sure IP Settings are selected on the left side of the screen and that the IP Type in the middle of the screen is set to dynamic. If the IP Type was static, click on it and select the dynamic then click on apply at the very bottom of the page. Most phones and tablets cache the information from the previous session of configuration so to clear all old cached files, you must shut the phone or tablet off completely, then restart. Reconnect to the camera s network by going to your phone/tablet s settings for wifi and choosing the camera s network. Then go through the steps in 3.1 above again. You network should connect without problems at this point and you should see the steady on blue light at the front of the camera. See diagram below. support@falconwatchcam.com

11 5.2 I m not Getting Alerts There are two reasons this can happen. The first is that the settings are misconfigured. To Correct this problem, connect to your camera s IP addrss as assigned by the wifi router. (NOTE: you may need to login to your router to see what number was assigned to your camera. Apple iphone and Tablets can go into the configuration screen outlined in section 2.5 by clicking on the edit button in the upper right hand screen and then selecting the camera. Then click on LAN search for a list of attached cameras on your network. The IP address is the middle set of numbers returned for each camera. Follow these steps once you know your camera s IP address: Using a browser, login to the camera s configuration screen by putting the IP address into the url field. Click on Parameters at the top of the screen Select on the left hand side of the screen and follow the setup instructions. See diagram below. Configuration settings for gmail accounts is shown below. If you have a different mail service, do an internet search on the proper settings to configure your mail provider s smtp settings.

12 Your password here The other reason you are not receiving alerts is that the alert settings are not configured correctly. Here s an example for how to setup the motion detection alerts. Motion detection settings for the camera are: Select to enable the motion detect feature at the top of the screen Define the area that will trigger an alarm. Areas covered in red trigger the alarm, areas you see the screen will not trigger the alarm. o Select the sensitivity of the camera to detect movement. o Select how often the camera will trigger for when it detects the movement. o Select all areas of the screen to detect or o Select to clear all areas and then work backwards Select the action to take upon alarm detection: o o o o o Send just an with no attachments announcing the alarm Send the alarm with a snapshot of what triggered the alarm Send the alarm with snapshot to configured on camera Upload the alarm and snapshot to the cloud service if defined Alarm with recording attached that triggered the alarm Upload the recording to the cloud service if defined. Trigger the alarm output if the camera is part of a bigger security system, you can send alarm triggers to other devices or to an audio device like a siren. There are mulitple time settings which are used to tell the camera when the motion detection is active or not. NOTE: Leaving the motion detect with s turned on during normal daily activity will fill up your inbox with an enormous amount of traffic. Consider the time settings carefully. Week Mode: Allows you maximum flexibilty. Make sure to check the box to the left of the day to turn that day on or off and then set up to 3 time periods during the day to be active. NOTE: The first box is hour and then minute to turn on motion detect and the 3 rd and 4 th box is the hour and minute to turn off the motion detect. This is repeated 2 more times for time periods 2 and 3. Times are based on a 24 hour clock and can be shown by clicking on the time button. See demo below. support@falconwatchcam.com

13 Work Mode: Allows you to configure the camera for a work week schedule and a weekend schedule. Always: The motion detect is always on.

14 5.3 How do I use the microphone to talk to the device? When in full camera view, click on the main image to bring up the controls view. While the controls view is visible, click on the speaker icon in the lower left hand corner of the screen. You will now see a microphone image appear on the screen. Hold the microphone image with your thumb and speak into the ipad, iphone or Android's normal microphone. 5.4 My image is upside down or backwards. How do I get the picture oriented the right way? When in full camera view, click on the main image to bring up the controls view. While the controls view is visible, click on the reflection triangles in the upper right corner of the screen. One icon flips the screen from top to bottom and the other flips it left to right. Selecting the icon again will undo the changes. 5.5 If I change wireless networks, how do I get my camera to reconnect to the Internet? If the configured wireless network is not available, the camera will default to its original configuration as an access point. You can connect to it by going into your settings > Wifi settings > and select the network that starts with IPCAM-xxxx.xxxxx. Once you've connected to the device directly, open the application on your device and click the "i" to the right of the camera you want to change. Select wifi setting and select the new wifi network to connect the camera to. Remember, it takes up to 2 minutes for the camera to reboot and configure itself for the new network. 5.6 How do I change the password for logging into my camera? Open the application on your device and click the "i" to the right of the camera you want to change. Select "user setting" and change the information as desired. support@falconwatchcam.com