Role Description Creative Producer - Children's Programs

Transcription

1 Role Description Creative Producer - Children's Programs Cluster Agency Division/Branch/Unit Location Trade & Investment Australian Museum Visitor Experience/Visitor Services Sydney CBD Classification/Grade/Band Clerk Grade 5/6 Kind of Employment Temporary Role Number ANZSCO Code PCAT Code Date of Approval 13 January 2015 Agency Website australianmuseum.net.au Agency overview The Australian Museum is a State Government agency which operates within the NSW Department of Trade and Investment. The Museum provides access, engagement, cultural development and scientific research to increase our understanding of natural history and culture, particularly of the Australasian region. The Australian Museum conducts a wide range of programs, services and research to engage and promote biodiversity conservation and cultural awareness. The Museum holds 18.5 million objects of biological, geological and cultural collections and develops programs, exhibitions and activities onsite, online and offsite. The Museum s mission is to inspire the exploration of nature and cultures, and was founded in 1827 as the first museum in Australia. Primary purpose of the role The Creative Producer - Children s Programs is responsible for developing and coordinating the range of programs on offer for children (0-12 years) and their families. This includes overseeing the upkeep and development of new activities and materials in Kidspace. Key accountabilities Develop and deliver innovative children s programming as part of the Audience Engagement Strategy. Ensure children s programs and resources are relevant, innovative, accurate and attractive and can be adapted to meet the needs of diverse target audiences. Increase the use of the Museum s collections and research and ensure programs are meaningful to community and audiences. Coordinate the collection of visitor data for children s programs for a CRM (customer relationship management) database and utilise data for program marketing. 1

2 Key challenges Short time frames in which to develop new and innovative programs that can be targeted and adapted for different audiences and to ensure those programs are rigorous whilst also being outstanding in a contemporary popular culture environment. Ensuring programs are relevant and engaging so as to increase Museum audiences and visitation. Being able to work on a number of programs and events at the same time and balancing quality with timeliness. Key relationships Who Internal Assistant Director Public Engagement and Culture Why Ensure children s programs offered are consistent with wider aspirations for museum programming and exhibition development, particularly the Audience Engagement Strategy. Front of House Ascertain the needs and expectations of visitors, students and teachers with respect to children s programs and events, and ensure that the front of house team are aware of the details of programs running on any given day. Australian Museum Research Institute (AMRI) Work with AMRI to ensure programs the Museum s science is creatively and innovatively translated to young audiences. Marketing and online teams Ensure programs are promoted effectively and participate in CRM database is developed. Visitor Services team and manager Coordinate across the broader program on offer at the Museum, particularly the segment of it organised by the Visitor Services team. External Early Childhood education community Ensure that the Museum is meeting community needs and keeping up to date with current best practice. Role dimensions Decision making Projects are developed in a consultative manner with the Visitor Services Manager and Head, Visitor Experience. The Creative Producer - Children's Programs operates with a level of autonomy in respect to assigned operational areas, and is responsible for developing program content and identifying resource requirements for the programs. Reporting line The Creative Producer - Children's Programs reports to the Visitor Services Manager of the Australian Museum. Role Description Creative Producer - Children's Programs 2

3 Direct reports The Visitor Services Officers are supervised by the Creative Producer - Children's Programs. Interns or other volunteers may report to this position on an occasional basis, and the position may be responsible for the supervision of contractors on occasion. Essential requirements Experience within a public program team and experience in developing innovative programs for museum audiences. Tertiary qualifications or comprehensive experience in a similar role Experience in event management including research and project management skills. The successful applicant will need to hold a current Working with Children Check The successful applicant will need to hold a current First Aid qualification. Capabilities for the role The NSW Public Sector Capability Framework applies to all NSW public sector employees. The Capability Framework is available at Capability summary Below is the full list of capabilities and the level required for this role. The capabilities in bold are the focus capabilities for this role. Refer to the next section for further information about the focus capabilities. Role Description Creative Producer - Children's Programs 3

4 NSW Public Sector Capability Framework Capability Group Capability Name Level Display Resilience and Courage Act with Integrity Manage Self Value Diversity Communicate Effectively Commit to Customer Service Work Collaboratively Influence and Negotiate Deliver Results Plan and Prioritise Think and Solve Problems Demonstrate Accountability Finance Technology Procurement and Contract Management Project Management Manage and Develop People Inspire Direction and Purpose Optimise Business Outcomes Manage Reform and Change Focus capabilities The focus capabilities for the role are the capabilities in which occupants must demonstrate immediate competence. The behavioural indicators provide examples of the types of behaviours that would be expected at that level and should be reviewed in conjunction with the role s key accountabilities. NSW Public Sector Capability Framework Group and Capability Level Behavioural Indicators Personal Attributes Display Resilience and Courage Be flexible and adaptable and respond quickly when situations change Offer own opinion and raise challenging issues Listen when ideas are challenged and respond in a reasonable way Work through challenges Stay calm and focused in the face of challenging situations Role Description Creative Producer - Children's Programs 4

5 NSW Public Sector Capability Framework Group and Capability Level Behavioural Indicators Relationships Commit to Customer Service Results Deliver Results Business Enablers Project Management People Management Manage and Develop People Take responsibility for delivering high quality customerfocused services Understand customer perspectives and ensure responsiveness to their needs Identify customer service needs and implement solutions Find opportunities to co-operate with internal and external parties to improve outcomes for customers Maintain relationships with key customers in area of expertise Connect and collaborate with relevant stakeholders within the community Complete work tasks to agreed budgets, timeframes and standards Take the initiative to progress and deliver own and team/unit work Contribute to allocation of responsibilities and resources to ensure achievement of team/unit goals Seek and apply specialist advice when required Perform basic research and analysis which others will use to inform project directions Understand project goals, steps to be undertaken and expected outcomes Prepare accurate documentation to support cost or resource estimates Participate and contribute to reviews of progress, outcomes and future improvements Identify and escalate any possible variance from project plans Clarify work required, expected behaviours and outputs Contribute to developing team capability and recognise potential in people Give support and regular constructive feedback that is linked to development needs Identify appropriate learning opportunities for team members Recognise performance issues that need to be addressed and seek appropriate advice Role Description Creative Producer - Children's Programs 5