Operating Instructions for LCP Certificate Downloading

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Operating Instructions for LCP Certificate Downloading"

Transcription

1 Page: 1/30 Table of Contents: 1. Purpose and objective Scope of application Terms and abbreviations LCP certificate downloading requirements Authorization data for LCP certificate downloading Authorization data provided in and text messages LCP certificate through CMS downloading portal Windows environment Mozilla Firefox users Internet Explorer users Google Chrome users Accepting the trust content from CMS application LCP certificates Storing the downloaded certificates Installing LCP certificates in a PC web browser Installing LCP certificates for Mozilla Firefox users Installing LCP certificates for Internet Explorer users Installing LCP certificates for Google Chrome users Final provisions... 30

2 Page: 2/30 1. Purpose and objective These Instructions present the methods of downloading LCP certificates using the FINA CMS for digital certificate downloading. 2. Scope of application The Operating Instructions apply to all natural persons and business entities allowed to retrieve LCP certificates on the basis of a submitted application. 3. Terms and abbreviations Abbreviation Term Interpretation CA Certification Authority Certificate Digital certificate CMS CredentialManagementSystem Portal for downloading digital certificates Fina PKI Public Key Infrastructure LCP Lightweight Certificate Policy Rules for issuing LCP certificates RA Registration Authority 4. LCP certificate downloading requirements To obtain an LCP certificate, the business entity must be registered in the FINA PKI system. Detailed instructions for the registration process are published on Fina s website on the following link: After registration process, only a personal computer with adequate Java JRE version* and internet access are necessary for LCP certificate downloading. 5. Authorization data for LCP certificate downloading LCP certificates are downloaded using the Fina CMS portal for downloading LCP certificates. To be able to do this, the portal needs to be accessed using authorization data. When completing an LCP Business Certificate Application Form for a certificate (web: ), the information about the mobile phone number and address must be accurately completed as authorization data is provided via two independent channels the activation code is provided in a text message sent to the mobile phone number, while the reference number is provided to the address indicated in the application. *Minimal Java version currently needed is 1.6 service pack 20

3 Page: 3/ Authorization data provided in and text messages Data provided in a text message to the indicated mobile phone number: Data provided in an message: Figure 1. Activation code (text message) Figure 2. Reference number

4 Page: 4/30 6. LCP certificate through CMS downloading portal 6.1. Windows environment Download of the LCP certificates is available through secure connection to FINA CMS downloading portal reachable at web address: This site uses SSL certificate issued by FINA RDC CA which is not yet fully supported in the most common internet browsers. For that reason, browsers won't be able to identify the certificate issuer and will display message "Connection is Untrusted". As FINA RDC CA is official national certificate authority of Croatia, most of the Croatian Government sites use FINA RDC CA certificates, including Croatian Customs. Thus, to make secure connection through trusted channel to the CMS downloading portal and other official sites you might use, it is recommended to import FINA RDC CA trusted root certificate. This procedure has to be made only once per browser you use. Root certificate procedure, and procedure of the downloading of the LCP certificate through CMS downloading portal is slightly different depending on the preferred internet browser. Links below will lead you to the instructions, depending of the chosen internet browser. Mozilla Firefox users (if you already imported FINA RDC CA certificate jump to here) Internet Explorer users (if you already imported FINA RDC CA certificate jump to here) Google Chrome users (if you already imported FINA RDC CA certificate jump to here) Mozilla Firefox users If you do not have the FINA RDC CA Root Certificate installed, the following message may appear after you enter the : address in Mozilla Firefox web browser: Figure 3. Untrusted site access warning Note: These instructions are made using Mozilla Firefox and Windows 7 operating system. Screens presented here might slightly differ in your system depending on the version of the browser and/or operating system.

5 Page: 5/30 Procedure: Go to the following address : It will open the encrypted version of the FINA RDC CA root certificate: Figure 4. Root certificate download link Through main menu of Mozilla Firefox select Save page as..: Figure 5. Download of RDC CA root certificate

6 Page: 6/30 Choose the folder in your file system where you will save FINA RDC CA root certificate (RDCca.cer) and save it: Figure 6. Saving of RDC CA root certificate file After downloading the RDCca.cer Root Certificate, start the import of it into your Mozilla Firefox browser through the Options->Options menu within browser (Tools->Options for older versions of Mozilla Firefox), and select the Advanced tab. In this window, it is possible to view certificates by clicking the View Certificates button: Figure 7. Opening the screen with information about installed certificates

7 Page: 7/30 After selecting the View Certificates button, Certificate manager screen with display the list of trusted Authorities in your browser with Import Certificates option as shown in Figure 8.: Figure 8. Mozilla Firefox Certificate Manager Click on Import button will open Select File containing CA certificate(s) to import window. Browse your file system to the position where you saved RDCca.cer file in process of downloading of the FINA RDC root certificate, select RDCca.cer file and open it using Open button: Figure 9. Importing the root certificate

8 Page: 8/30 Certificate window will appear. Please open the View button in this window to verify the originality of the root certificate: Figure 10. certificate window Verify that you are importing the true FINA RDC root certificate by verification of its SHA1 fingerprint. It should be: 4C:4B:ED:F2:A8:D7:64:C1:FE:DC:81:AF:D6:37:0F:50:30:7A:0A:12 (shown in red rectangle in the Figure 11. as well) Figure 11. FINA RDC Root Certificate Fingerprint check

9 Page: 9/30 After you ve checked and confirmed that SHA1 Fingerprint is exactly the same click on Close button, then in the Certificate Download window mark all three selection buttons and choose OK : Figure 12. Confirmation of RDC Root Certificate import The Fina RDC Root Certificate appears in the certificate store (scroll down to section of letter F for FINA): Figure 13. Completing root certificate import Click OK in Certificate Manager window and OK in Options window. Open the link to continue with your certificate download. Note: In some cases, closing and reopening of the browser is necessary for browser to recognize the changes. Continue with step Accepting the trust content from CMS application.

10 Page: 10/ Internet Explorer users If you have not installed the RDC CA Root Certificate, opening in Internet Explorer may result in similar Internet Explorer s behavior: Figure 14. Internet Explorer security risk warning Procedure: Go to the following address : Download bar will appear: Figure 16. FINA RDC CA Root certificate Click on drop down menu by "Save" button and select "Save as". Browse your file system and save RDCca.cer file to the folder that you will easily find later:

11 Page: 11/30 Figure 17. Saving the FINA RDC CA Root certificate Open your Internet explorer browser and go to "Tools -> Internet Options. In Internet Options window chose "Content" tab and click on "Certificates" button: Figure 18. IE internet options "Certificates" window opens. Select "Trusted Root Certification Authorities" tab and click on "Import" button:

12 Page: 12/30 Figure 19. IE internet options Follow the steps of the Certificate Import Wizard. Click on Next button and then Browse for RDCca.cer file in your file system and select it. Figure 20. Import of RDC CA root certificate into IE

13 Page: 13/30 Make sure that in next window you "Place all certificates in the following store" "Certificate store:" "Trusted Root Certification Authorities" and Click on Next button: Figure 21. Import of RDC CA root certificate into IE Click on "Finish" to complete FINA RDC CA root certificate import. Security Warning message will appear where you should check the certificate thumbprint (sha1) it should be exactly the same as in following picture at Figure 22. :

14 Page: 14/30 Figure 21. check of RDC CA root certificate Thumbprint(sha1) After the verification of the Thumbprint click on "Yes" button which will finish your FINA RDC CA root certificate import. In "Certificate" window, scroll down till you find RDC Certification Authority. That will confirm that FINA RDC CA root certificate is successfully imported: Figure 22. Confirmation of RDC CA root certificate import Note: In some cases, closing and reopening of the browser is necessary for browser to recognize the changes. Continue with step Accepting the trust content from CMS application.

15 Page: 15/ Google Chrome users Google Chrome uses the native Trusted certificate store, so if you already installed the FINA RDC CA root certificate into Internet explorer, you do not need to Install it again, it will be already available. In that case please continue with step Accepting the trust content from CMS application. If you use only Google Chrome, If you have not installed the RDC CA Root Certificate, opening may result in similar Google Chrome behavior: Figure 23. Chrome security warning Procedure: Go to the following address : Download bar will appear where you can open the drop down menu for file actions: Figure 24. Import of the FINA RDC CA root certificate Click on Show in folder option. Your operating system will open the Downloads file set for Google Chrome. Remember the location of the FINA RDC CA root certificate. In the Chrome browser open Customize and control Google Chrome located in upper right corner. Click on "Settings":

16 Page: 16/30 Figure 25. Chrome settings In following window, select Show Advanced Settings if they're hidden. Click on "Manage Certificates..." button under HTTPS/SSL section: Figure 26. Manage certificates... "Certificates" window opens. Select "Trusted Root Certification Authorities" tab and click on "Import" button:

17 Page: 17/30 Figure 27. Certificates list Follow the steps of the Certificate Import Wizard. Click on Next button and then Browse for RDCca.cer file in your file system and select it. Figure 28. Import of RDC CA root certificate into certificate store Make sure that in next window you: "Place all certificates in the following store"

18 Page: 18/30 "Certificate store:" "Trusted Root Certification Authorities" and Click on Next button: Figure 29. Import of RDC CA root certificate into certificate store Click on "Finish" to complete FINA RDC CA root certificate import. Security Warning message will appear where you should check the certificate thumbprint (sha1) it should be exactly the same as in following picture at Figure 30. : Figure 30. check of RDC CA root certificate Thumbprint(sha1) After the verification of the Thumbprint click on "Yes" button which will finish your FINA RDC CA root certificate import.

19 Page: 19/30 In "Certificate" window, scroll down till you find RDC Certification Authority. That will confirm that FINA RDC CA root certificate is successfully imported: Figure 31. Confirmation of RDC CA root certificate import Note: In some cases, closing and reopening of the browser is necessary for browser to recognize the changes. Continue with step Accepting the trust content from CMS application Accepting the trust content from CMS application After importing the RDC CA Root Certificate, the following message may appear at the first registration: Figure 32. CMS application warning Click Run to continue with the LCP certificate downloading process.

20 Page: 20/30 7. LCP certificates In top right corner of the page select Engleski for English version of application: Figure 33. English language selection Application will refresh in English language. For LCP certificates, continue to download certificates by clicking Register Figure 34. CMS registration screen A screen will appear, where you need to select Registration Soft Certificates tab: Figure 35. Reference and authorization code window

21 Page: 21/30 After selecting Registration Soft Certificates tab, enter the reference number provided in the message and the authorization code provided in the text message sent to your mobile number. Click the Register button: Figure 36. Entering authorization data After verifying the authorization data, CMS will open a screen displaying the certificates available for downloading. Select the certificate you want to download and start downloading by clicking the Issue selected button: Figure 37. Selecting certificates to be downloaded and clicking the Issue Selection button This will start the LCP certificate download and a screen will appear where you need to select and enter a password to protect this certificate. Write this password down and store it in a secure place.

22 Page: 22/30 Figure 38. Entering the password Read the password policy and create the password that obliges it. After entering the password in the screen, check the box indicating that the password has been written down (remembered), which will allow you to click the OK button. Writing down this password might represent a security risk, so store it at secure place available only to you. Note: You will need this password every time you use the certificate. If you lose this password you won t be able to use the certificate!

23 Page: 23/30 The downloading process continues: Figure 39. Certificate downloading A dialog box will appear, where you need to select Download Certificates : Figure 40. Certificate downloading 7.1. Storing the downloaded certificates Storing of the downloaded certificate is similar to the saving of FINA RDC CA certificate. Please check the relevant section of Instruction for browser you use.

24 Page: 24/30 8. Installing LCP certificates in a PC web browser 8.1. Installing LCP certificates for Mozilla Firefox users After downloading the Certificate, start the import of it into your Mozilla Firefox browser through the Options->Options menu within browser (Tools->Options for older versions of Mozilla Firefox), and select the Advanced tab. In this window, it is possible to view certificates by clicking the View Certificates button: Figure 41. Opening the screen with information about installed certificates After selecting the View Certificates button, Certificate manager screen oppens. select Your certificates tab and click on import: Figure 42. Import to Your certificates store

25 Page: 25/30 After you selecting your certificate in your file system and click OK, you will be prompted a password. Enter the password you created while downloading the certificate and click OK. Figure 43. Password encryption You are now ready to use your certificate Installing LCP certificates for Internet Explorer users Open your Internet explorer browser and go to "Tools -> Internet Options. In Internet Options window chose "Content" tab and click on "Certificates" button:

26 Page: 26/30 Figure 44. IE internet options "Certificates" window opens. Select "Personal" tab and click on "Import" button: Figure 44. Import of the Personal certificate into IE

27 Page: 27/30 Go to file system where you downloaded your certificate (by default it might not be visible please change view to Personal Information Exchange files in that case) Select the certificate and Click Open: Figure 45. Import of the Personal certificate into IE Click Next, then enter the password and Mark this key as exportable if you want to back it up or transport at later time: Finish the import by Clicking Next, Next, Finish. You are ready to use your certificate. Figure 46. Import of the Personal certificate into IE

28 Page: 28/ Installing LCP certificates for Google Chrome users In the Chrome browser open Customize and control Google Chrome located in upper right corner. Click on "Settings": Figure 47. Chrome settings In following window, select Show Advanced Settings if they're hidden. Click on "Manage Certificates..." button under HTTPS/SSL section: Figure 48. Manage certificates...

29 Page: 29/30 "Certificates" window opens. Select "Personal" tab and click on "Import" button: Figure 49. Import of the Personal certificate into IE Go to file system where you downloaded your certificate (by default it might not be visible please change view to Personal Information Exchange files in that case) Select the certificate and Click Open: Figure 50. Import of the Personal certificate into IE Click Next, then enter the password and Mark this key as exportable if you want to back it up or transport at later time:

30 Page: 30/30 Finish the import by Clicking Next, Next, Finish. You are ready to use your certificate. Figure 51. Import of the Personal certificate into IE 9. Final provisions This work instructions is filed under Class: /13-01/5, Ref: , and is to be implemented from

Native Banner / Java Fix

Native Banner / Java Fix Native Banner / Java Fix This help aid provides detailed instructions for removing new Java updates and installing the correct version of Java (Java version 7.40) for proper Native Banner operation. This

More information

Installing a Browser Security Certificate for PowerChute Business Edition Agent

Installing a Browser Security Certificate for PowerChute Business Edition Agent Installing a Browser Security Certificate for PowerChute Business Edition Agent The Agent component of PowerChute Business Edition has a "self-signed" security certificate. This means that when you access

More information

FedLine Web Certificate Retrieval Procedures

FedLine Web Certificate Retrieval Procedures Version 2.0 Contents Federal Reserve Bank Certificate Retrieval Overview and Preparation Procedures... 2 Certificate Creation Procedures... 3 Installing the Federal Reserve Banks Certificate Authority

More information

A Step-by-Step Patient Guide to Upload Medical Images to the Cleveland Clinic Neurological Institute

A Step-by-Step Patient Guide to Upload Medical Images to the Cleveland Clinic Neurological Institute A Step-by-Step Patient Guide to Upload Medical Images to the Cleveland Clinic Neurological Institute Cleveland Clinic 1995-2014. All Rights Reserved. v.08.05.14 Table of Contents Get Started Step 1: Locate

More information

IMPORTING AND EXPORTING CERTIFICATES IN IE AND FIREFOX FOR BPIA AND PRACS

IMPORTING AND EXPORTING CERTIFICATES IN IE AND FIREFOX FOR BPIA AND PRACS IMPORTING AND EXPORTING CERTIFICATES IN IE AND FIREFOX FOR BPIA AND PRACS Exporting a certificate is useful for keeping a backup copy of your certificate or for importing it to another browser (either

More information

STUDENT ADMINISTRATION TRAINING GUIDE SETTING YOUR BROWSER FOR PEOPLESOFT DOWNLOADS

STUDENT ADMINISTRATION TRAINING GUIDE SETTING YOUR BROWSER FOR PEOPLESOFT DOWNLOADS STUDENT ADMINISTRATION TRAINING GUIDE SETTING YOUR BROWSER FOR PEOPLESOFT DOWNLOADS Table of Contents How to check the browser version... 3 PC - Internet Explorer... 8 Internet Explorer V9 Compatibility

More information

Oracle Java (8u31) Installation

Oracle Java (8u31) Installation Oracle Java (8u31) Installation As of January 2015, The Montgomery County Civil Viewer require at least product version 5.0 (developer version 1.5) of the Java Runtime Environment (JRE) 1 in order to display

More information

Cox Business Online Backup. Download Instructions for Mac and Windows

Cox Business Online Backup. Download Instructions for Mac and Windows Cox Business Online Backup Download Instructions for Mac and Windows February 2014 Table of Contents Table of Contents Downloading Cox Business Online Backup on a Mac... 1 Downloading Cox Business Online

More information

Wavecrest Certificate

Wavecrest Certificate Wavecrest InstallationGuide Wavecrest Certificate www.wavecrest.net Copyright Copyright 1996-2015, Wavecrest Computing, Inc. All rights reserved. Use of this product and this manual is subject to license.

More information

Open a PDF document using Adobe Reader, then click on the Tools menu on the upper left hand corner.

Open a PDF document using Adobe Reader, then click on the Tools menu on the upper left hand corner. This document illustrates how to digitally sign PDF documents using Acrobat Reader 11. The illustrations assume that the user already has a digital certificate. You will need the latest version of Adobe

More information

Accessing the Curriculum Management System Off-campus Process for obtaining a CMS certificate

Accessing the Curriculum Management System Off-campus Process for obtaining a CMS certificate INFORMATION SERVICES ICT Service Delivery Accessing the Curriculum Management System Off-campus Process for obtaining a CMS certificate Introduction This service enables staff to access the Curriculum

More information

eadvantage Certificate Enrollment Procedures

eadvantage Certificate Enrollment Procedures eadvantage Certificate Enrollment Procedures Purpose: Instructions for members to obtain a digital certificate which is a requirement to conduct financial transactions with the Federal Home Loan Bank of

More information

Industrial Security Facilities Database (ISFD) Troubleshooting Tips

Industrial Security Facilities Database (ISFD) Troubleshooting Tips Industrial Security Facilities Database (ISFD) Troubleshooting Tips ATTENTION: ALL ISFD Users The Industrial Security Facilities Database (ISFD) was developed to Internet Explorer (IE) 7 operating standards.

More information

Reading an email sent with Voltage SecureMail. Using the Voltage SecureMail Zero Download Messenger (ZDM)

Reading an email sent with Voltage SecureMail. Using the Voltage SecureMail Zero Download Messenger (ZDM) Reading an email sent with Voltage SecureMail Using the Voltage SecureMail Zero Download Messenger (ZDM) SecureMail is an email protection service developed by Voltage Security, Inc. that provides email

More information

Troubleshooting. Participants List Displays Multiple Entries for the Same User

Troubleshooting. Participants List Displays Multiple Entries for the Same User Participants List Displays Multiple Entries for the Same User, page 1 Internet Explorer Browser Not Supported, page 2 "404 Page Not Found" Error Encountered, page 2 Cannot Start or Join Meeting, page 2

More information

Erie 1 BOCES/WNYRIC. Secure File Transfer. Upload/Download Wizard

Erie 1 BOCES/WNYRIC. Secure File Transfer. Upload/Download Wizard Erie 1 BOCES/WNYRIC Secure File Transfer Upload/Download Wizard Revised June 3, 2014 These instructions were created using Internet Explorer Version 11. If you are a using a Firefox or Chrome browser you

More information

Solving Java Related Issues with. Advanced Label Printing

Solving Java Related Issues with. Advanced Label Printing Solving Java Related Issues with Advanced Label Printing Advanced Printing (using Java) is not available using these web browsers Google Chrome v45 onwards Microsoft Edge (default browser shipped with

More information

Internet Explorer Only If you are using Internet Explorer, you will need to add the ASTATE SSL- VPN URL to the Trusted Sites Zone.

Internet Explorer Only If you are using Internet Explorer, you will need to add the ASTATE SSL- VPN URL to the Trusted Sites Zone. CISCO ANYCONNECT WINDOWS CLIENT CONFIGURATION Download, installation, and connection information: The Cisco AnyConnect client can be installed either via a web based install process or a manual install

More information

Recommended Browser Setting for MySBU Portal

Recommended Browser Setting for MySBU Portal The MySBU portal is built using Microsoft s SharePoint technology framework, therefore, for the best viewing experience, Southwest Baptist University recommends the use of Microsoft s Internet Explorer,

More information

Thank you for being a Dell Protected Workspace User. The following guide provides information about Protected Workspace and Windows 10.

Thank you for being a Dell Protected Workspace User. The following guide provides information about Protected Workspace and Windows 10. Thank you for being a Dell Protected Workspace User. The following guide provides information about Protected Workspace and Windows 10. Currently, Dell Protected Workspace is not compatible with Windows

More information

Section 1.0 Getting Started with the Vālant EMR. Contents

Section 1.0 Getting Started with the Vālant EMR. Contents Section 1.0 Getting Started with the Vālant EMR Contents Getting Started with the Valant EMR application:... 2 Hardware Requirements for the Vālant EMR:... 3 Software Requirements for the Vālant EMR:...

More information

SSL Insight Certificate Installation Guide

SSL Insight Certificate Installation Guide SSL Insight Certificate Installation Guide For A10 Thunder Application Delivery Controllers DEPLOYMENT GUIDE Table of Contents Introduction...3 Generating a CA Certificate...3 Exporting a Certificate from

More information

Email Account Create for Outlook Express

Email Account Create for Outlook Express Email Account Create for Outlook Express Click Start Menu Choose Outlook Express Click Tools menu from Menu Bar and then click Accounts In Internet Account Wizard, Click Add Button and Click Mail. 1 In

More information

Microsoft Exchange 2010 and 2007

Microsoft Exchange 2010 and 2007 Microsoft Exchange 2010 and 2007 Download the server certificate and intermediate certificates. Perform the following procedure for each of the intermediate certificates and then for the server certificate.

More information

How to download and install the Bloxx Security Certificate

How to download and install the Bloxx Security Certificate How to download and install the Bloxx Security Certificate November 2016 Version 1.2 Contents Introduction... 2 How does this affect me?... 2 Who can I contact if I have problems installing the certificate?...

More information

Accessibility and security of Monthly Contribution (SBI Net Banking)

Accessibility and security of Monthly Contribution (SBI Net Banking) Accessibility and security of Monthly Contribution (SBI Net Banking) Last Revised Date : 28/03/2012 Gateway 1 Users are advised to read the Accessibility and security help file before generating online

More information

netbanking security security certificate 24h Service sortcode of your bank

netbanking security security certificate 24h Service sortcode of your bank SSL Secure Socket Layer To protect your data from unauthorized view, it is encrypted before it gets cleared for transfer. To this means, we employ Netscape s Secure Socket Layer Protocol 3.0 (SSL) with

More information

Microsoft Internet Explorer version 6.01 or higher. Mozilla Internet Browser version 2.0 or higher

Microsoft Internet Explorer version 6.01 or higher. Mozilla Internet Browser version 2.0 or higher 1. Minimum PC Requirements for Tenders WA 1.1 Before you begin Before accessing the site, there are a number of PC, system and web browser requirements that need to be checked for compatibility. This section

More information

Office 365 OneDrive: Office Online

Office 365 OneDrive: Office Online Office 365 OneDrive: Office Online Office Online is an online suite offered by Microsoft which contains web-based versions of Word, Excel, PowerPoint, and OneNote. These products are available through

More information

FILEVAULT USER GUIDE

FILEVAULT USER GUIDE FILEVAULT USER GUIDE Click on http://filevault.ttuhsc.edu/ or copy the URL into your browser to access the FileVault site. Below is the initial login screen for the FileVault site. Login Credentials will

More information

Recommended Browser Settings

Recommended Browser Settings Recommended Browser Settings October 2015 This document is intended for restricted use only. Infinite Campus asserts that this document contains proprietary information that would give our competitors

More information

Internet Explorer 7 for Windows XP: Obtaining MIT Certificates

Internet Explorer 7 for Windows XP: Obtaining MIT Certificates Internet Explorer 7 for Windows XP: Obtaining MIT Certificates Overview In order to use secure web services at MIT, you will need to obtain two types of MIT web certificates: MIT Certificate Authority

More information

Trusting the DoD and ECA PKIs: an explanation

Trusting the DoD and ECA PKIs: an explanation Trusting the DoD and ECA PKIs: an explanation In order for Internet Explorer (and many other applications) to properly use certificates from the DoD s ECA PKI, you need to tell your computer to Trust the

More information

Recommended Browser Settings August 2011

Recommended Browser Settings August 2011 Recommended Browser Settings August 2011 This document is intended for restricted use only. Infinite Campus asserts that this document contains proprietary information that would give our competitors undue

More information

ACCEPT THE SECURITY CERTIFICATE FOR THE WEB FILTER

ACCEPT THE SECURITY CERTIFICATE FOR THE WEB FILTER ACCEPT THE SECURITY CERTIFICATE FOR THE WEB FILTER ACCESS THE WEB FILTER VIA ITS LAN 1 IP ADDRESS ACCEPT THE SECURITY CERTIFICATE FOR THE WEB FILTER Access the Web Filter via its LAN 1 IP Address A. Launch

More information

1. Open the preferences screen by opening the Mail menu and selecting Preferences...

1. Open the preferences screen by opening the Mail menu and selecting Preferences... Using TLS encryption with OS X Mail This guide assumes that you have already created an account in Mail. If you have not, you can use the new account wizard. The new account wizard is in the Accounts window

More information

I'm having issues accessing ANZ Internet Banking. How do I make my web browser more compatible?

I'm having issues accessing ANZ Internet Banking. How do I make my web browser more compatible? I'm having issues accessing ANZ Internet Banking. How do I make my web browser more compatible? If you are having issues accessing ANZ Internet Banking there are a number of activities you can do to make

More information

Downloading and Installing Windows Live Essentials

Downloading and Installing Windows Live Essentials Downloading and Installing Windows Live Essentials (if not already installed) This is a supplement to pages 74 and 75 of the book, for those who need more detail. 1. Make sure you re connected to the Internet.

More information

CITRIX REMOTE ACCESS CITRIX DESKTOP

CITRIX REMOTE ACCESS CITRIX DESKTOP QUICK REFERENCE GUIDE July 2014 CITRIX REMOTE ACCESS CITRIX DESKTOP OVERVIEW Citrix remote access software enables you to establish a connection to the servers at Goodmans from outside the Firm. Once the

More information

Importing your personal certificate(s) to Microsoft Internet Explorer from a Back-up (or export) file

Importing your personal certificate(s) to Microsoft Internet Explorer from a Back-up (or export) file Importing your personal certificate(s) to Microsoft Internet Explorer from a Back-up (or export) file You may use your Medium Assurance Certificate(s) on any computer that you wish to by importing them

More information

SESSION EXPIRED Error Loop Fix

SESSION EXPIRED Error Loop Fix SESSION EXPIRED Error Loop Fix After our Banner upgrade in April, we ve noticed some users receive a Session Expired error upon logging into mywatc. This guide will present two options available to solve

More information

Digital Trends Software. Installation Guide & User Manual for Microsoft Internet Explorer users

Digital Trends Software. Installation Guide & User Manual for Microsoft Internet Explorer users Digital Trends Software Installation Guide & User Manual for Microsoft Internet Explorer users Software version: 15.1 Effective date: 4 th May 2015 Table of contents Digital Trends Software... Error! Bookmark

More information

USER MANUAL FOR SECURE E MAIL WINDOW LIVE MAIL (VISTA)

USER MANUAL FOR SECURE E MAIL WINDOW LIVE MAIL (VISTA) YATANARPON TELEPORT COMPANY LTD., YATANARPON CERTIFICATION AUTHORITY USER MANUAL FOR SECURE E MAIL WINDOW LIVE MAIL (VISTA) Yatanarpon Teleport Company Ltd., Hlaing Universities Campus, Hlaing Township,

More information

Installing your certificate on your Windows PC

Installing your certificate on your Windows PC Installing your certificate on your PC Choose your email software below to learn how to obtain and install a digital certificate. Microsoft Outlook Mail Using Outlook or Mail Step one Visit Comodo for

More information

Initial Setup of Mozilla Thunderbird with IMAP for Windows 7

Initial Setup of Mozilla Thunderbird with IMAP for Windows 7 Initial Setup of Mozilla Thunderbird Concept This document describes the procedures for setting up the Mozilla Thunderbird email client to download messages from Google Mail using Internet Message Access

More information

May ipay Solutions. Browser Settings

May ipay Solutions. Browser Settings May 2013 ipay Solutions Overview...4 Operating Systems...4 Locating the Apple (Mac) Computer Operating System...4 Locating the PC (Personal Computer) Operating System...4 Supported Browsers...6 Windows

More information

Using TLS Encryption with Microsoft Outlook 2007

Using TLS Encryption with Microsoft Outlook 2007 Using TLS Encryption with Microsoft Outlook 2007 This guide is meant to be used with Microsoft Outlook 2007. While the instructions are similar, the menu layouts and options have changed since the previous

More information

Registration Instructions. Visual Basic 2010 Express Software

Registration Instructions. Visual Basic 2010 Express Software Registration Instructions for Visual Basic 2010 Express Software Updated January, 2011 Registration of the Visual Basic 2010 Express software is required by Microsoft within 30 days of installation. Registration

More information

Downloading EasyFarm from the internet

Downloading EasyFarm from the internet Downloading EasyFarm from the internet These instructions will assist you in downloading the latest version of EasyFarm 8.0.0. If you are downloading the program to a USB jump drive you will want to insert

More information

Shakambaree Technologies Pvt. Ltd.

Shakambaree Technologies Pvt. Ltd. Welcome to Support Express by Shakambaree Technologies Pvt. Ltd. Introduction: This document is our sincere effort to put in some regular issues faced by a Digital Signature and USB Token user doing on

More information

isupplier PORTAL ACCESS SYSTEM REQUIREMENTS

isupplier PORTAL ACCESS SYSTEM REQUIREMENTS TABLE OF CONTENTS Recommended Browsers for isupplier Portal Recommended Microsoft Internet Explorer Browser Settings (MSIE) Recommended Firefox Browser Settings Recommended Safari Browser Settings SYSTEM

More information

DevereuxApps cloud.devereux.org

DevereuxApps cloud.devereux.org DevereuxApps cloud.devereux.org Convenient access to your Devereux applications from a laptop, PC, smart phone, tablet or other mobile device using Citrix Receiver. With DevereuxApps (cloud.devereux.org),

More information

ROC Online Filing Services Guide. Users Guide

ROC Online Filing Services Guide. Users Guide ROC Online Filing Services Guide Users Guide MFSA, 16/03/2015 Contents ROC Online Filing Services Guide - Users Guide SECTION 1.0 SYSTEM REQUIREMENTS AND SETTINGS... 1 SECTION 1.1 JAVA RUNTIME ENVIRONMENT

More information

Portal Instructions for PC

Portal Instructions for PC Portal Instructions for PC Table of Contents Introduction... 1 Preparing Internet Explorer... 2 Advanced Access Instructions... 2 Adding https://*.nyumc.org to the trusted sites... 2 Setting the Default

More information

Remote Access VPN SSL VPN Access via Internet Explorer

Remote Access VPN SSL VPN Access via Internet Explorer The following instructions will allow you to access your company network remotely, via your Internet Explorer web browser. 1. Launch Internet Explorer and choose Internet Options from the Tools menu. 2.

More information

End-User Certificate Management

End-User Certificate Management End-User Certificate Management Note: The remote VPN client must download the VPN Client software version 5.1.3 before using Authentication Service. The SonicWALL Authentication Service requires the remote

More information

The UC Learning Center: Disabling Pop-Up Blockers

The UC Learning Center: Disabling Pop-Up Blockers The UC Learning Center: Disabling Pop-Up Blockers In order to launch online courses within the UC Learning Center all pop-up blockers must be turned off. This guide will walk you through disabling pop-up

More information

SMS for Outlook. Installation, Configuration and Usage Guide

SMS for Outlook. Installation, Configuration and Usage Guide SMS for Outlook Installation, Configuration and Usage Guide INTRODUCTION Installing TxTStream s SMS for Outlook is easy and will only take a minute or two. We will be using screen shots from a Windows

More information

PC Troubleshooting Steps

PC Troubleshooting Steps PC Troubleshooting Steps This FAQ is designed to help PC users to go through various troubleshooting steps to allow them to view the FerrisConnect Learn/Vista sites appropriately. Compatible Browsers Check

More information

FDT 720P WiFi Camera Desktop Access Setup Guide

FDT 720P WiFi Camera Desktop Access Setup Guide FDT 720P WiFi Camera Desktop Access Setup Guide Desktop Access Setup Set up Desktop Access for your FDT 720P WiFi Camera on your local network. The FDT web interface will enable you to access its features

More information

MultiSite Manager. Setup Guide

MultiSite Manager. Setup Guide MultiSite Manager Setup Guide Contents 1. Introduction... 2 How MultiSite Manager works... 2 How MultiSite Manager is implemented... 2 2. MultiSite Manager requirements... 3 Operating System requirements...

More information

Add Title. Single Sign-On Registration

Add Title. Single Sign-On Registration Add Title Single Sign-On Registration Registration Instructions for Single Sign-On (SSO) Create SSO User ID Create SSO Password Subscribing to CHAMPS Accessing CHAMPS Step 1: Open your web browser (e.g.

More information

Remote Access Services Microsoft Windows - Installation Guide

Remote Access Services Microsoft Windows - Installation Guide Remote Access Services Microsoft Windows - Installation Guide Version 3.1 February 23, 2015 1 P age Contents GETTING STARTED... 3 JAVA VERIFICATION, INSTALLATION, AND CONFIGURATION... 3 Windows XP... 3

More information

ECA IIS Instructions. January 2005

ECA IIS Instructions. January 2005 ECA IIS Instructions January 2005 THIS PAGE INTENTIONALLY BLANK ECA IIS Instructions ii July 22, 2005 Table of Contents 1. Install Certificate in IIS 5.0... 1 2. Obtain and Install the ECA Root Certificate

More information

Internet Explorer 7. Getting Started The Internet Explorer Window. Tabs NEW! Working with the Tab Row. Microsoft QUICK Source

Internet Explorer 7. Getting Started The Internet Explorer Window. Tabs NEW! Working with the Tab Row. Microsoft QUICK Source Microsoft QUICK Source Internet Explorer 7 Getting Started The Internet Explorer Window u v w x y { Using the Command Bar The Command Bar contains shortcut buttons for Internet Explorer tools. To expand

More information

NetSHIELD Version 9.3 Build 2. Release Notes. Self- signed Certificate Issues in Chrome

NetSHIELD Version 9.3 Build 2. Release Notes. Self- signed Certificate Issues in Chrome NetSHIELD Version 9.3 Build 2 Release Notes NetSHIELD Appliance version 9.3 Build 2 includes the following: Instructions for fixing the self- signed certificate issues in Chrome. New Certificate Manager

More information

This walk-through was created using Windows XP as a guide, however alternate versions of the Windows OS will be very similar in procedure as well.

This walk-through was created using Windows XP as a guide, however alternate versions of the Windows OS will be very similar in procedure as well. Important!: If you are working from a computer within your office environment, it may be advisable to have your local IT/Helpdesk personnel validate that this software meets acceptable standards prior

More information

How to install and use the File Sharing Outlook Plugin

How to install and use the File Sharing Outlook Plugin How to install and use the File Sharing Outlook Plugin Thank you for purchasing Green House Data File Sharing. This guide will show you how to install and configure the Outlook Plugin on your desktop.

More information

ADA Applicant Business Process Guide

ADA Applicant Business Process Guide Objectives ADA Applicant Business Process Guide The purpose of this document is to give you an understanding of how to apply and maintain an applicant account at the American Dental Association (ADA).

More information

Internet Explorer 7. Internet Explorer 8/9

Internet Explorer 7. Internet Explorer 8/9 Internet Explorer 7 1. Select "Internet Options" by clicking "Tools" on your browser's toolbar. 2. Under the "General" tab, in the "Browser History" area, click "Delete." 3. Click on the Delete Files button

More information

Pre-Requisites: PC and Browser Configuration Guide v1.3

Pre-Requisites: PC and Browser Configuration Guide v1.3 CLIENT FOR CONTRACTORS (C4C) SERVICE REFERENCE GUIDE Pre-Requisites: PC and Browser Configuration Guide v1.3 Introduction Client For Contractors (C4C) is a new service developed by Shell to make contractors

More information

HTTP Server Setup for McAfee Endpoint Encryption (Formerly SafeBoot) Table of Contents

HTTP Server Setup for McAfee Endpoint Encryption (Formerly SafeBoot) Table of Contents Table of Contents Introduction... 1 Setting Up Endpoint Encryption s HTTP Server...2 How to trust Control Break as an CA... 20 Start Endpoint Encryption s HTTP Server service... 23 Verify Endpoint Encryption

More information

Jolly Server Getting Started Guide

Jolly Server Getting Started Guide JOLLY TECHNOLOGIES Jolly Server Getting Started Guide The purpose of this guide is to document the creation of a new Jolly Server in Microsoft SQL Server and how to connect to it using Jolly software products.

More information

How to Download and Install Audacity and the LAME encoder for PC

How to Download and Install Audacity and the LAME encoder for PC How to Download and Install Audacity and the LAME encoder for PC Audacity is a powerful, free audio program that you can use to create and edit audio files on your computer. With Audacity you can output

More information

Enterprise Analytics. (Also known as Pyramid Analytics or BI Office) Supported Operating Systems and Internet Browsers

Enterprise Analytics. (Also known as Pyramid Analytics or BI Office) Supported Operating Systems and Internet Browsers Enterprise Analytics (Also known as Pyramid Analytics or BI Office) Supported Operating Systems and Internet Browsers Client Specific Settings For full application functionality, some settings will need

More information

mystanwell.com Installing Citrix Client Software Information and Business Systems

mystanwell.com Installing Citrix Client Software Information and Business Systems mystanwell.com Installing Citrix Client Software Information and Business Systems Doc No: 020/12 Revision No: Revision Date: Page: 1 of 16 Contents Overview... 3 1. Microsoft Internet Explorer... 3 2.

More information

HOW TO USE OIT EMAIL VIA THE WEB

HOW TO USE OIT EMAIL VIA THE WEB HOW TO USE OIT EMAIL VIA THE WEB A) Logging into your MyOIT account which includes your email account 1) Open a browser such as Firefox, Chrome or Safari. Please do not use Internet Explorer. 2) In the

More information

DDN CUSTOMER SUPPORT COMMUNITY QUICK START GUIDE

DDN CUSTOMER SUPPORT COMMUNITY QUICK START GUIDE DDN CUSTOMER SUPPORT COMMUNITY QUICK START GUIDE March 10, 2015 v2 Contents Getting an Account Logging In Creating a New Case Updating an Existing Case Using the Knowledgebase Welcome to the DDN Customer

More information

Using the Office 365 Web Interface

Using the Office 365 Web Interface Using the Web Interface Logging in to your account ) Open a web browser (Internet Explorer, Safari, Firefox, or Chrome) 2) Go to houndmail.assumption.edu ) You will then be asked to choose which log in

More information

Remote Access Services Apple Macintosh - Installation Guide

Remote Access Services Apple Macintosh - Installation Guide Remote Access Services Apple Macintosh - Installation Guide Version. February, 05 P age Contents GETTING STARTED... JAVA VERIFICATION, INSTALLATION, AND CONFIGURATION... Checking Mac OS version... Java

More information

How to Enable TLS 1.0 in the Browser. Directions on enabling this security feature in your Internet Browser

How to Enable TLS 1.0 in the Browser. Directions on enabling this security feature in your Internet Browser How to Enable TLS 1.0 in the Browser Directions on enabling this security feature in your Prepared By: Ben Varghese, Systems Response Citrix Team Page 1 of 7 Table of Contents 1. INTRODUCTION... 3 2. CONFIGURATION

More information

Java. How to install the Java Runtime Environment (JRE)

Java. How to install the Java Runtime Environment (JRE) Java How to install the Java Runtime Environment (JRE) Install Microsoft Virtual Machine (VM) via System Check Install Sun Java Runtime Environment (JRE) via System Check Loading Java Applet Failed How

More information

TRUST Online u s e r g u i d e v e r s i o n 8. 4 O c t o b e r 2 0 1 3

TRUST Online u s e r g u i d e v e r s i o n 8. 4 O c t o b e r 2 0 1 3 TRUSTOnline u s e r g u i d e version 8.4 October 2013 TABLE of CONTENTS Access Trust Online... 1 Login to Trust Online... 1 Enhanced Authentication Login... 3 Select an Account... 5 Locate an Account...

More information

Internet Explorer 7 and Internet Explorer 8 Browser Security Settings

Internet Explorer 7 and Internet Explorer 8 Browser Security Settings Internet Explorer 7 and Internet Explorer 8 Browser Security Settings From either the Menu Bar or the Tool Bar in your browser click on Tools. Select Internet Options which is the last item on the drop

More information

Recall CommandIG. Installation Guide. File, Sync and Share Desktop Client

Recall CommandIG. Installation Guide. File, Sync and Share Desktop Client Recall CommandIG Installation Guide File, Sync and Share Desktop Client July 2015 Table of Contents 1. System Information... 3 1.1. Supported OS... 3 1.2. Supported Browsers... 3 2. Download Desktop Client...

More information

Download and Installation Instructions. Java JDK Software for Windows

Download and Installation Instructions. Java JDK Software for Windows Download and Installation Instructions for Java JDK Software for Windows (For both 1 st and 2 nd edition TeenCoder Java courses!) Updated April, 2014 The TeenCoder TM : Java Programming and TeenCoder TM

More information

1. Open the Account Settings window by clicking on Account Settings from the Entourage menu.

1. Open the Account Settings window by clicking on Account Settings from the Entourage menu. Using TLS Encryption with Microsoft Entourage This guide assumes that you have previously configured Entourage to work with your Beloit College email account. If you have not, you can create an account

More information

Connecting to HomeRun over the Web

Connecting to HomeRun over the Web (o HomeRun Integrated Clinical and Financial Homecare Software Connecting to HomeRun over the Web White Oak Systems, LLC 8 Research Parkway Wallingford, CT 06492 Phone: 866-679-7702 info@whiteoaksys.com

More information

Using Internet or Windows Explorer to Upload Your Site

Using Internet or Windows Explorer to Upload Your Site Using Internet or Windows Explorer to Upload Your Site This article briefly describes what an FTP client is and how to use Internet Explorer or Windows Explorer to upload your Web site to your hosting

More information

Bank of America CashPro Online

Bank of America CashPro Online Windows Setup for Certificate Pickup 1.2.3 20160301 Certificate Pickup for Windows Users Please complete the steps outlined below before attempting to pick up your Bank of America Merrill Lynch digital

More information

OBIEE : Browser and Operating System Compatibility. Including Known Issues and Solutions

OBIEE : Browser and Operating System Compatibility. Including Known Issues and Solutions OBIEE : Browser and Operating System Compatibility Including Known Issues and Solutions Contents PREFACE... 2 SUPPORTED BROWSERS AND OPERATING SYSTEMS... 3 SUMMARY OF KNOWN BROWSER/OS ISSUES:... 4 ISSUE

More information

PKI Contacts PKI for Fraunhofer Contacts

PKI Contacts PKI for Fraunhofer Contacts Fraunhofer Competence Center PKI PKI Contacts PKI for Fraunhofer Contacts User manual for communication partners of the Fraunhofer-Gesellschaft Author[s]: Uwe Bendisch, Maximilian Gottwald As at: 15.10.2013

More information

Excel Add-In Set-Up. The latest version of the Analytics Excel Add-In is Check the version by going to SISRA > About in Excel

Excel Add-In Set-Up. The latest version of the Analytics Excel Add-In is Check the version by going to SISRA > About in Excel SISRA Analytics Excel Add-In Set-Up Excel Add-In Set-Up The SISRA Analytics Excel Add-In helps you to format your Student Data and Grades files correctly before uploading them into Analytics. Each school

More information

Standard Technology Onboarding Protocol. Setting Up Cisco AnyConnect VPN on a Windows 7 PC with Internet Explorer

Standard Technology Onboarding Protocol. Setting Up Cisco AnyConnect VPN on a Windows 7 PC with Internet Explorer Setting Up Cisco AnyConnect VPN on a Windows 7 PC with Internet Explorer Open Internet Explorer and 1. Navigate to https://vpn.monmouth.edu. 2. Enter your Monmouth University username in the USERNAME field.

More information

Step 1: Create your Mathworks account.

Step 1: Create your Mathworks account. Steps to be performed to Install MATLAB on your personal computer: Step 1: Create your Mathworks account. Step 2: Associate your Mathworks account with the TAH license. Step 3: Download, Install, and Activate

More information

This Manual contains the following How To information:

This Manual contains the following How To information: This Manual contains the following How To information: I. How to Register a Humminbird Product II. How to Download HumminbirdPC III. How to Download and Install Humminbird Software Upgrades IV. How to

More information

1. Open the preferences screen by opening the Mail menu and selecting Preferences...

1. Open the preferences screen by opening the Mail menu and selecting Preferences... Using TLS encryption with OS X Mail This guide assumes that you have already created an account in Mail. If you have not, you can use the new account wizard. The new account wizard is in the Accounts window

More information

Remedy ITSM Service Request Management Quick Start Guide

Remedy ITSM Service Request Management Quick Start Guide Remedy ITSM Service Request Management Quick Start Guide Table of Contents 1.0 Getting Started With Remedy s Service Request Management. 3 2.0 Submitting a Service Request.7 3.0 Updating a Service Request

More information

PC Agent Quick Start. Open the Agent. Autonomy Connected Backup. Version 8.8. Revision 0

PC Agent Quick Start. Open the Agent. Autonomy Connected Backup. Version 8.8. Revision 0 T E C H N I C A L N O T E Autonomy Connected Backup Version 8.8 PC Agent Quick Start Revision 0 Use this document as a quick reference for common Connected Backup PC Agent tasks. If the Agent is not on

More information

Using Internet Archive: A guide created by the Digital POWRR Project

Using Internet Archive: A guide created by the Digital POWRR Project June 2014 1 Internet Archive is a way to archive public domain materials free of charge. It is important to have multiple backups of digital files in case of unexpected loss of originals. Table of Contents

More information