Ariba Browser Certification and Configuration in Ariba Solutions Ariba On-Demand Solutions

Transcription

1 Ariba Browser Certification and Configuration in Ariba Solutions Ariba On-Demand Solutions

2 Content Supported Browsers....3 Configuring Your Browser to Access Ariba Solutions....5 Specifying Cookie Settings for Apple Safari....5 Specifying Cookie Settings for Google Chrome....6 Specifying Cookie Settings for Microsoft Edge Specifying Cookie Settings for Microsoft Internet Explorer....8 Specifying Cookie Settings for Mozilla Firefox....9 Tracking Browser Use in Ariba Solutions About Tracking Browser Use Viewing Users' Browser Information Finding Users with Unsupported Browsers Finding Users of a Specific Browser Certification Policy Browser Certification Approach Ariba Platform Support Terminology Recent and Planned Changes to Browser Support Revision History SAP SE or an SAP affiliate company. All rights reserved. Content

3 Supported Browsers This topic lists browser versions supported by Ariba On-Demand Solutions. Ariba On-Demand Solutions are certified for use with most commercially available browsers. Table 1: Supported Browsers Manufacturer and Browser Browser Version Apple Safari Versions 4, 5, 6, 7, 8, and 9 Note The new visual design of Ariba solutions does not support Safari on mobile devices. Google Chrome Versions 47, 48, and 49 Microsoft Edge Version 25 Microsoft Internet Explorer (32-bit) Versions 9, 10, and 11 Note Compatibility mode is not supported. Mozilla Firefox Versions 43, 44, and 45 Browser Support and ActiveX ActiveX is required for Desktop File Sync (DFS), for exporting reports to Microsoft Excel, and for some functionality in Ariba Contract Management. The only browser that supports ActiveX is Microsoft Internet Explorer (versions 9, 10, and 11). ActiveX is not supported by any other browsers, including Microsoft Edge. If you use a browser other than Microsoft Internet Explorer version 9, 10, or 11, functionality that relies on DFS or ActiveX might not be available. Users of Ariba Sourcing, Ariba Contract Management, Ariba Supplier Information Management, or Ariba Supplier Information and Performance Management running Windows 7 must run Microsoft Internet Explorer in administrative mode in order to enable DFS. Related Information Recent and Planned Changes to Browser Support [page 18] Configuring Your Browser to Access Ariba Solutions [page 5] Supported Browsers 2016 SAP SE or an SAP affiliate company. All rights reserved. 3

4 Tracking Browser Use in Ariba Solutions [page 10] SAP SE or an SAP affiliate company. All rights reserved. Supported Browsers

5 Configuring Your Browser to Access Ariba Solutions In order for you to log in to any Ariba On-Demand solution, your web browser must allow cookies from ariba.com. Specifying Cookie Settings for Apple Safari [page 5] In order to log in to any Ariba On-Demand solution using Apple Safari, configure Apple Safari to allow cookies from ariba.com. Specifying Cookie Settings for Google Chrome [page 6] In order to log in to any Ariba On-Demand solution using Google Chrome, configure Google Chrome to allow cookies from ariba.com. Specifying Cookie Settings for Microsoft Edge [page 7] In order to log in to any Ariba On-Demand solution using Microsoft Edge, configure Microsoft Edge to allow cookies from ariba.com. Specifying Cookie Settings for Microsoft Internet Explorer [page 8] In order to log in to any Ariba On-Demand using Microsoft Internet Explorer, configure Internet Explorer to allow cookies from ariba.com. Specifying Cookie Settings for Mozilla Firefox [page 9] In order to log in to any Ariba On-Demand solution using Mozilla Firefox, configure Mozilla Firefox to allow cookies from ariba.com. Related Information Supported Browsers [page 3] Specifying Cookie Settings for Apple Safari In order to log in to any Ariba On-Demand solution using Apple Safari, configure Apple Safari to allow cookies from ariba.com. Procedure 1. In Apple Safari, click the button that displays the menu of the general Safari settings, and then click Preferences. 2. Click the Privacy tab and check the Block cookies setting. Configuring Your Browser to Access Ariba Solutions 2016 SAP SE or an SAP affiliate company. All rights reserved. 5

6 If the Block cookies setting is From third parties and advertisers or Never, you don't have to do anything. If the Block cookies setting is Always, change it to either Never or From third parties and advertisers. Related Information Supported Browsers [page 3] Specifying Cookie Settings for Google Chrome In order to log in to any Ariba On-Demand solution using Google Chrome, configure Google Chrome to allow cookies from ariba.com. Procedure 1. In Google Chrome, click the Chrome menu on the browser toolbar, and then click Settings. 2. Click the Show advanced settings link at the bottom of the Settings page. 3. In the Privacy section, click Content settings, and look at the Cookies section. Check whether the following options are selected: Block sites from setting any data Block third-party cookies and site data 4. Take the appropriate action to enable cookies from ariba.com: If neither one of the settings in the previous step is selected, cookies from ariba.com are already enabled, and you don't have to do anything. If one or both of the settings in the previous step are selected, click Manage exceptions, click the Hostname pattern field, enter [*.]ariba.com in the field, and choose either Allow or Clear on exit from the Behavior pull-down menu. Related Information Supported Browsers [page 3] SAP SE or an SAP affiliate company. All rights reserved. Configuring Your Browser to Access Ariba Solutions

7 Specifying Cookie Settings for Microsoft Edge In order to log in to any Ariba On-Demand solution using Microsoft Edge, configure Microsoft Edge to allow cookies from ariba.com. Context You cannot configure trusted sites directly in Microsoft Edge. Microsoft Edge uses the trusted sites list configured in Microsoft Internet Explorer. Procedure 1. In Microsoft Edge, click the More button [...] in the upper right corner, and then select Settings. 2. Scroll down the list and click View Advanced Settings. 3. Look at the Cookies field and check the settings. If the setting is Don't block cookies, you don't have to do anything. If the setting is Block all cookies, change it to either Block only third party cookies or Don't block cookies. Then make sure ariba.com is set as a trusted site in Microsoft Internet Explorer. If the setting is Block only third party cookies, make sure ariba.com is set as a trusted site in Microsoft Internet Explorer. Related Information Specifying Cookie Settings for Microsoft Internet Explorer [page 8] Supported Browsers [page 3] Configuring Your Browser to Access Ariba Solutions 2016 SAP SE or an SAP affiliate company. All rights reserved. 7

8 Specifying Cookie Settings for Microsoft Internet Explorer In order to log in to any Ariba On-Demand using Microsoft Internet Explorer, configure Internet Explorer to allow cookies from ariba.com. Procedure 1. In Internet Explorer, click the Tools menu, and then click Internet options. 2. Click the Privacy tab and check your privacy settings. If your privacy setting is Block All Cookies, you must change the privacy setting to a lower level of privacy, such as High. If your privacy setting is High, click Sites, enter ariba.com in the Address of website field, and click Allow. If your privacy setting is anything else, you don't have to do anything. Next Steps In addition to allowing cookies, if you plan to work with documents in projects in Ariba Strategic Sourcing and Contract Management Solutions and want to use Desktop File Sync (DFS), you must add the Ariba server to the Trusted sites zone on the Security tab. In addition, the default settings for the Trusted sites zone (Medium security level) must be selected. Related Information Supported Browsers [page 3] SAP SE or an SAP affiliate company. All rights reserved. Configuring Your Browser to Access Ariba Solutions

9 Specifying Cookie Settings for Mozilla Firefox In order to log in to any Ariba On-Demand solution using Mozilla Firefox, configure Mozilla Firefox to allow cookies from ariba.com. Procedure 1. In Mozilla Firefox, click the Firefox menu on the browser toolbar, and then click Options. 2. Click the Privacy tab and check the setting in the History section. If the setting is Remember history or Never remember history, you don't have to do anything. If the setting is Use custom settings for history, and the Accept cookies from sites check box is selected, you don't have to do anything. If the setting is Use custom settings for history, and the Accept cookies from sites check box is not selected, click Exceptions, enter ariba.com in the Address of website field, click Allow, and click Save Changes. Related Information Supported Browsers [page 3] Configuring Your Browser to Access Ariba Solutions 2016 SAP SE or an SAP affiliate company. All rights reserved. 9

10 Tracking Browser Use in Ariba Solutions Buyers using Ariba Procurement and Invoicing Solutions and Ariba Strategic Sourcing and Contract Management Solutions can track which browsers their users are using. About Tracking Browser Use [page 10] In Ariba Procurement and Invoicing Solutions and Ariba Strategic Sourcing and Contract Management Solutions, administrators can quickly find out which browsers users are using and whether those browsers are supported by Ariba. Viewing Users' Browser Information [page 11] In Ariba Procurement and Invoicing Solutions and Ariba Strategic Sourcing and Contract Management Solutions, administrators can display users' browser information in search results on the Users page of Ariba Administrator. Finding Users with Unsupported Browsers [page 12] In Ariba Procurement and Invoicing Solutions and Ariba Strategic Sourcing and Contract Management Solutions, administrators can find out which users are using browsers that are not supported by Ariba solutions. Finding Users of a Specific Browser [page 13] In Ariba Procurement and Invoicing Solutions and Ariba Strategic Sourcing and Contract Management Solutions, administrators can find out which users are using a given browser and browser version for accessing the solutions. About Tracking Browser Use In Ariba Procurement and Invoicing Solutions and Ariba Strategic Sourcing and Contract Management Solutions, administrators can quickly find out which browsers users are using and whether those browsers are supported by Ariba. Note Browser tracking does not apply to the Ariba Network. User administrators and Ariba Customer Support often need to know which browsers users are using. Browser information is helpful for troubleshooting issues. Also, as browser vendors stop supporting previous versions of their browsers, Ariba in turn considers whether to continue to support those versions. Knowing which browsers are in use helps Ariba work with customers on browser support issues, enabling administrators to better prepare for changes. Administrators can find out which users are using browsers that Ariba no longer supports. Ariba solutions keep track of a user's browser whenever the user logs in. Administrators can view the browser information on the Users page in the User Manager workspace of Ariba Administrator. They can use the browser information in search criteria and can export users' browser information to an Excel file SAP SE or an SAP affiliate company. All rights reserved. Tracking Browser Use in Ariba Solutions

11 The Users page includes the following optional columns to display and to use as search criteria: Last Browser Used: The name and version of the browser with which the user last logged in to the Ariba solution. Browser Is Supported: Indicates whether the last browser used is a browser supported by Ariba. Possible values are Yes and No. Related Information Supported Browsers [page 3] Viewing Users' Browser Information In Ariba Procurement and Invoicing Solutions and Ariba Strategic Sourcing and Contract Management Solutions, administrators can display users' browser information in search results on the Users page of Ariba Administrator. Prerequisites Users who belong to the Customer Administrator or User Administrator group can perform this task. Context Browser information includes the name and version of the browser that the user last used to log in to the Ariba solution and whether that browser is supported by Ariba. After you display users' browser information, you can export the information to an Excel file by clicking the table options icon and selecting Export to Excel Export all Rows. Procedure 1. Go to Ariba Administrator by performing one of the following actions: For Ariba Procurement and Invoicing Solutions or on suite-integrated sites, click Manage Core Administration. For Ariba Strategic Sourcing and Contract Management Solutions, select Manage Administration. 2. Click User Manager, and then click Users. Tracking Browser Use in Ariba Solutions 2016 SAP SE or an SAP affiliate company. All rights reserved. 11

12 3. Click the table options icon, and select Last Browser Used. 4. Click the table options icon, and select Browser Is Supported. Results The search results table includes columns for the fields you selected. When you search for users, their browser information is displayed in search results. Finding Users with Unsupported Browsers In Ariba Procurement and Invoicing Solutions and Ariba Strategic Sourcing and Contract Management Solutions, administrators can find out which users are using browsers that are not supported by Ariba solutions. Prerequisites Users who belong to the Customer Administrator or User Administrator group can perform this task. Context You can base your search on all unsupported browsers, regardless of the brand, or you can search based on unsupported versions of a specific brand. Procedure 1. Go to Ariba Administrator by performing one of the following actions: For Ariba Procurement and Invoicing Solutions or on suite-integrated sites, click Manage Core Administration. For Ariba Strategic Sourcing and Contract Management Solutions, click Manage Administration. 2. Click User Manager, and then click Users. 3. If the Search Filters section does not include browser-related fields, follow these steps to add filters: a. Click Add/Remove Search Filters. b. (Optional) To search based on a specific brand of browser, select Last Browser Used. c. Select Browser Is Supported. d. Click OK SAP SE or an SAP affiliate company. All rights reserved. Tracking Browser Use in Ariba Solutions

13 4. (Optional) In the Last Browser Used field, enter the name of a browser, such as Chrome. 5. In the Browser Is Supported field, select No. Entering No in this field finds users who used an unsupported browser the last time they logged in to the Ariba solution. 6. Click Search. Results The search results table lists all users who last logged in with a browser version that is not supported by the Ariba solution. Finding Users of a Specific Browser In Ariba Procurement and Invoicing Solutions and Ariba Strategic Sourcing and Contract Management Solutions, administrators can find out which users are using a given browser and browser version for accessing the solutions. Prerequisites Users who belong to the Customer Administrator or User Administrator group can perform this task. Procedure 1. Go to Ariba Administrator by performing one of the following actions: For Ariba Procurement and Invoicing Solutions or on suite-integrated sites, click Manage Core Administration. For Ariba Strategic Sourcing and Contract Management Solutions, click Manage Administration. 2. ClickUser Manager, and then click Users. 3. If the Search Filters section does not include the Last Browser Used field, follow these steps to add a filter: a. Click Add/Remove Search Filters. b. Select Last Browser Used, and click OK. 4. In the Last Browser Used field, enter the name of the browser you want to search for. You can include a version number, too. For example you can search for Chrome Click Search. Tracking Browser Use in Ariba Solutions 2016 SAP SE or an SAP affiliate company. All rights reserved. 13

14 Results The search results table lists all users who last logged in with the browser you specified SAP SE or an SAP affiliate company. All rights reserved. Tracking Browser Use in Ariba Solutions

15 Certification Policy Browser Certification Approach [page 15] Ariba certifies Ariba On-Demand Solution releases on the most commonly used web browsers. Ariba Platform Support Terminology [page 16] This topic describes the terminology Ariba uses to indicate the various levels of browser certification and support. Browser Certification Approach Ariba certifies Ariba On-Demand Solution releases on the most commonly used web browsers. Ariba certifies browser versions that pass rigorous testing, including regression testing and stress testing. Ariba releases are tested on multiple versions of browsers in a variety of operating environments. Ariba sometimes discovers bugs in browsers. When we discover a bug in a browser, we report the bug to the vendor and work toward a solution. We might attempt to work around the bug in our software. For the best experience possible, users are encouraged to use the latest browser versions available. Ariba actively monitors the browsers and versions used by our users in Ariba On-Demand solutions. When a vast majority of users are using an older version, Ariba will make reasonable attempts to support those users. The following table describes the timelines Ariba attempts to follow for browser version certification. The timelines are subject to change. Table 2: Approximate Timelines for Browser Version Certification Browser Apple Safari Version Certification Timeline Certify the latest available browser version within 90 days from when the browser version is released. Notify customers about deprecating support of a browser version six months prior to deprecation. Discontinue support for a version no fewer than six months after the browser vendor discontinues support. Google Chrome Certify the latest available version and the two most recent previous versions. Perform certification every two months. Discontinue support for a version no fewer than six months after the browser vendor discontinues support. Certification Policy 2016 SAP SE or an SAP affiliate company. All rights reserved. 15

16 Browser Microsoft Edge Version Certification Timeline Certify the latest available browser version within 90 days from when the browser version is released. Notify customers about deprecating support of a browser version six months prior to deprecation. Discontinue support for a version no fewer than six months after the browser vendor discontinues support. Microsoft Internet Explorer Certify the latest available browser version within 90 days from when the browser version is released. Notify customers about deprecating support of a browser version six months prior to deprecation. Discontinue support for a version no fewer than six months after the browser vendor discontinues support. Mozilla Firefox Certify the latest available version and the two most recent previous versions. Perform certification every two months. Discontinue support for a version no fewer than six months after the browser vendor discontinues support. How Ariba Makes Certification and Deprecation Decisions The Ariba browser certification strategy is to certify new versions of browsers for the current and upcoming releases of Ariba solutions, and to proactively deprecate and subsequently drop support for older browser versions. Ariba certifies only major versions and cumulative service packs of browsers and does not certify individual patches or fixes. When deciding on specific versions of browsers to test and qualify, Ariba takes the following factors into consideration: Market trend including market share and adoption rate The quality and stability of the browser version releases Browser version use via browser tracking in Ariba On-Demand Solutions Vendor support and obsolescence timeline Known security issues with a browser near the time when the vendor plans to discontinue support for it Ariba Platform Support Terminology This topic describes the terminology Ariba uses to indicate the various levels of browser certification and support. Certified: The specified configuration is tested by Ariba Quality Assurance and is supported by Ariba Customer Support, Engineering, and Quality Assurance. The type and amount of test coverage to qualify a browser version is determined by Ariba. Ariba highly recommends that users run the latest releases of Ariba-certified browser versions in their production and test environments. Ariba Customer Support is most effective in helping users resolve issues SAP SE or an SAP affiliate company. All rights reserved. Certification Policy

17 when customers are using Ariba-certified browsers. All Ariba Customer Support issue resolutions are done on Ariba-certified platform configurations.. Limited support: Ariba Customer Support provides assistance to customers using certain types or versions of software platforms that have not been fully certified by Ariba Quality Assurance if the following conditions apply: Service-pack updates for web browsers: Ariba makes every attempt to certify the latest available cumulative service packs for browsers with each Ariba release. However, newer service packs may be released by the vendors which have important security fixes. Ariba Customer Support supports customers using the latest minor release service packs for all browsers certified by Ariba. If you believe your browser meets this criteria, you can contact Ariba Customer Support to determine the level of assistance available to you. Deprecated: Ariba currently supports the specified browser version, but support will be discontinued in a subsequent release of the Ariba solution. Certification Policy 2016 SAP SE or an SAP affiliate company. All rights reserved. 17

18 Recent and Planned Changes to Browser Support This topic lists the most recent and upcoming changes to browser support in Ariba solutions, including browser versions to be supported in the future and browsers for which support will be discontinued. Table 3: Recent and Planned Changes to Browser Support Manufacturer and Browser Browser Version Change and Date Apple Safari Versions 4 through 8 Deprecated. Plan to be unsupported in December, Google Chrome See for general timeline information. [page 15] Microsoft Edge Version 25 Supported beginning February, 2016 Microsoft Internet Explorer Versions 7 and 8 Unsupported in February, 2016 Microsoft Internet Explorer Versions 9 and 10 Deprecated. Plan to be unsupported in December, Mozilla Firefox See for general timeline information. [page 15] SAP SE or an SAP affiliate company. All rights reserved. Recent and Planned Changes to Browser Support

19 Revision History The following table provides a brief history of the updates to this guide. Ariba updates the technical documentation for its On Demand solutions if: software changes delivered in service packs or hot fixes require a documentation update to correctly reflect the new or changed functionality the existing content is incorrect or user feedback indicated that important content is missing Ariba reserves the right to update its technical documentation without prior notification. Most documentation updates will be made available the same week the software service packs are released, but critical documentation updates may be released at any time. Month/Year of Update Updated Topic Short Description of Change April 2016 n/a New guide. Revision History 2016 SAP SE or an SAP affiliate company. All rights reserved. 19

20 Important Disclaimers and Legal Information Coding Samples Any software coding and/or code lines / strings ("Code") included in this documentation are only examples and are not intended to be used in a productive system environment. The Code is only intended to better explain and visualize the syntax and phrasing rules of certain coding. SAP does not warrant the correctness and completeness of the Code given herein, and SAP shall not be liable for errors or damages caused by the usage of the Code, unless damages were caused by SAP intentionally or by SAP's gross negligence. Accessibility The information contained in the SAP documentation represents SAP's current view of accessibility criteria as of the date of publication; it is in no way intended to be a binding guideline on how to ensure accessibility of software products. SAP in particular disclaims any liability in relation to this document. This disclaimer, however, does not apply in cases of wilful misconduct or gross negligence of SAP. Furthermore, this document does not result in any direct or indirect contractual obligations of SAP. Gender-Neutral Language As far as possible, SAP documentation is gender neutral. Depending on the context, the reader is addressed directly with "you", or a gender-neutral noun (such as "sales person" or "working days") is used. If when referring to members of both sexes, however, the third-person singular cannot be avoided or a gender-neutral noun does not exist, SAP reserves the right to use the masculine form of the noun and pronoun. This is to ensure that the documentation remains comprehensible. Internet Hyperlinks The SAP documentation may contain hyperlinks to the Internet. These hyperlinks are intended to serve as a hint about where to find related information. SAP does not warrant the availability and correctness of this related information or the ability of this information to serve a particular purpose. SAP shall not be liable for any damages caused by the use of related information unless damages have been caused by SAP's gross negligence or willful misconduct. All links are categorized for transparency (see: SAP SE or an SAP affiliate company. All rights reserved. Important Disclaimers and Legal Information

21 Important Disclaimers and Legal Information 2016 SAP SE or an SAP affiliate company. All rights reserved. 21

22 Copyright Ariba, Inc. All rights reserved. This documentation, as well as the Ariba solutions, software and/or services described in it, contain proprietary information. They are provided under a license or other agreement containing restrictions on use and disclosure and are also protected by copyright, patent and/or other intellectual property laws. Except as permitted by such agreement, no part of the document may be reproduced or transmitted in any form by any means, electronic, mechanical or otherwise, without the prior written permission of Ariba, Inc. Ariba, Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in the documentation. The information contained in the documentation is subject to change without notice. Ariba and Ariba products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Ariba, Inc. in the United States and other countries. Please see for additional trademark information and notices. Ariba Sourcing solutions (On Demand and software) are protected by one or more of the following patents, including without limitation: U.S. Patent Nos. 6,199,050; 6,216,114; 6,223,167; 6,230,146; 6,230,147; 6,285,989; 6,408,283; 6,499,018; 6,564,192; 6,871,191; 6,952,682; 7,010,511; 7,072,061; 7,130,815; 7,146,331; 7,152,043;7,225,152; 7,277,878; 7,249,085; 7,283,979; 7,283,980; 7,296,001; 7,346,574; 7,383,206; 7,395,238; 7,401,035; 7,407,035; 7,444,299; 7,483,852; 7,499,876; 7,536,362; 7,558,746; 7,558,752; 7,571,137; 7,599,878; 7,634,439; 7,657,461; 7,693,747; 8,364,577; and 8,392,317. Patents pending. Other Ariba product solutions are protected by one or more of the following patents: U.S. Patent Nos. 6,199,050, 6,216,114, 6,223,167, 6,230,146, 6,230,147, 6,285,989, 6,408,283, 6,499,018, 6,564,192, 6,584,451, 6,606,603, 6,714,939, 6,871,191, 6,952,682, 7,010,511, 7,047,318, 7,072,061, 7,084,998; 7,117,165; 7,225,145; 7,324,936; 7,536,362; 8,364,577; and 8,392,317. Patents pending. Certain Ariba products may include third party software or other intellectual property licensed from a third party. For information regarding software or other intellectual property licensed from a third party, go to