Savills Worldwide Occupier Services. The client, first and always. A real alternative

Transcription

1 Savills Worldwide Occupier Services The client, first and always. A real alternative 1

2 Contents Company Overview 04 Tenant Representation 08 Project Management 10 Corporate Account Management 12 About Savills 14 Contacts

3 01 Company Overview Our mission is to represent our clients zealously, and through that commitment, to achieve superior results. Established in 1855 and with unrivalled growth, we now have more than 600 owned and affiliate offices and associates across the world. We are able to provide a full range of integrated real estate services and can consistently deliver any type of assignment on a worldwide basis. We have a wealth of experience and track record and believe that the diversity of our people and skills is hugely advantageous in terms of adding value to our clients. We pride ourselves on being creative, going the extra mile, bringing new ideas and delivering outstanding results. Our tenant representatives, project managers and account managers, whether working together or separately, are passionate in their desire to achieve the very best outcomes for our clients. Our talent of understanding our clients business is enhanced by the entrepreneurial culture within Savills. At the heart of our business, this spirit empowers our staff to add more value to our clients by sharing their knowledge and ideas, enabling us to provide a superior service. In June 2014 Savills completed the acquisition of Studley, a leading US independent commercial real estate services firm specialising in tenant representation, now operating in the Americas as Savills Studley. Benefiting from an additional 25 offices across the US, the acquisition has provided Savills with a significant US footprint strengthening our position as a leading advisory business focused on the world s key cities. Following this acquisition, we are delighted to introduce Savills Worldwide Occupier Services. The Savills brand is synonymous with quality and our aim is to provide occupiers with a service that is the best in class. Savills is the intelligent alternative. Richard Chalker Morgan Stanley 4 5

4 Savills Worldwide Occupier Services Group is focused exclusively on delivering all the services an occupier needs Tenant Representation Corporate Account Management Project Management Space transacted in 2014: 70m sq ft 36m sq ft 38m sq ft Total broker/consultant numbers in 2014: Transaction Management Complex and Emerging Markets Corporate Capital Markets Data Centres and Critical Environments Consultation Strategic Consulting Lease Administration Portfolio Administration Energy and Sustainability Project and Development Services Workplace Strategy Technical Due Diligence Americas EMEA APAC Americas EMEA APAC We recognise that our clients expect and deserve a five star service and at every level of our organisation we are committed to devoting our enthusiasm, resources and attention to achieve this outcome. Wherever you are in the world of real estate, we hope that you will be pleased you chose to work with Savills. Savills is more than a strong brokerage firm; they are trusted advisors and understand our business drivers. The team produce quality recommendations and outputs that are C-suite ready. Wayne Taub VP of Real Estate, Time Warner 6 7

5 02 Tenant Representation Great tenant representation is about so much more than just the transaction. For many businesses, real estate is the second highest class of operating expense. We strive to make your real estate a competitive advantage. Our dedicated Tenant Representation teams provide expert and impartial property advice to occupiers of all classes of commercial real estate space. A powerful combination of best-in-class professionals and a 60-year history of tenant representation delivers cost effective and creative solutions to our clients. We make it our business to understand your business. We listen and learn about your business planning and operational requirements so we can consider how they will impact your real estate. Lease events consistently represent landmarks and opportunities in a business cycle. An expertly negotiated lease can support business success in many ways. Negotiating flexibility of terms assists agility and change management. Many business leaders will state that unexpected growth or contraction is their biggest challenge. New products and services in a fast changing competitive landscape require a high level of responsiveness; Real Estate can make a major contribution. Your building and the environment it provides can foster greater productivity and collaboration. By combining inspired design with thoughtful space planning, employees interact both professionally and casually, often creating unexpected benefits in creativity, communication and enhanced corporate culture. The HQ office, a flagship store or big box distribution centre, is a tangible symbol of a company s success. Get it right, and real estate can be transformative for your brand, attracting the best talent, and inspiring market confidence. As we guide tenants through the process of identifying best space options and zealously negotiating exceptional commercial terms, it is our deep understanding of the role that real estate plays in corporate success, that explains our track record of achieving outstanding results for our clients. Consultation workshops to identify all strategic options Market search for every opportunity, on-market and off-market Systematic approach to arbitrage and negotiation to secure the very best commercial terms In depth financial analysis of terms for occupation or purchase, on P&L. GGAP and NPV bases. Liaison with legal advisors Lease advisory, including rent reviews lease renewals and restructures Advice on legal and operational context of different options Workplace consultancy and space planning Project management for tenant improvements, refurbishment and interior fit-outs Change Management advice Building consultancy and surveys, including negotiation of dilapidation / reinstatement liabilities Residential Corporate Services and relocation support Savills has consistently demonstrated high performance and delivered value to our organisation. Savills staff are always professional and go the extra mile to provide top notch service to our real estate team at Pitney Bowes. They are respectful to the entire real estate process including third party service providers and landlords. They are a valuable part of the team. James Cullinan 8 Pitney Bowes 9

6 03 Project Management Great project management achieves specific project goals, secures clients capital objectives and mitigates risk. We believe that project success is about creating value for our clients by identifying and capturing opportunities that provide real and ongoing benefits which extend beyond the project delivery phase. From project inception, through to handing over the keys, we offer a fully integrated suite of project management services. We are committed in our approach, transparent in our delivery methods and collaborative and cooperative in our stakeholder management role. Our Project Management team has a wealth of experience in delivering project management services to Corporate occupiers internationally. We understand that every client is different and every project unique. Our significant repeat clientele is testimony to our ability to build long term, mutually beneficial relationships with our project partners. With over 500 project managers operating across the globe, our dedicated and professional project management teams are able to offer a range of specialist services to dovetail with our clients specific requirements. Our Project Management team s specialist services include: Facility forensic evaluation and due diligence Programme management Contract management Time management and programming Commissioning and handover Special projects Risk management Savills provided excellent advice and insight throughout the entire project and the result was an outstanding long term solution for our Shanghai office needs. With this being such a high profile project, I could not have asked for a better partner to work with than Savills. They exceeded every expectation I had and made these relocations the best I have ever experienced. Jimmy Wong AIA, China Lori Ferguson Wells Fargo 10 11

7 04 Corporate Account Management Great corporate account management means being able to deliver international property portfolio services 24/7 365 days a year. We understand the responsibility that comes when our clients trust us to take on their portfolios and we thrive on the challenge of becoming part of their team and helping to deliver exceptional service. With experience of running accounts globally we know our clients want certainty around day to day delivery of their property requirements along with sophisticated strategic advice when considering their wider business planning. We are recognised in our industry as providing the most innovative and highest quality real estate analytics to our clients and have invested heavily in achieving that goal. Our professionals have advised some of the largest and most sophisticated firms in the world on a wide variety of real estate issues. We know how to be both your trusted adviser and critical partner. Our global clients have placed their confidence in our ability to combine real estate with the disciplines of operations, research, statistics, economic forecasting and mathematics to deliver the most sophisticated analysis available of demographics, local market trends, and transaction modelling. We know our clients expect the best so we assign senior Directors and dedicated account managers on each account to ensure that you receive the best possible service from experienced property professionals. Systems matter, so our lease administration team works globally, managing data in over 54 countries and in excess of 30,000 properties. We provide a complete service to our clients covering all aspects of lease administration and data management. The Corporate Account Management team work with our clients key stakeholders to help shape and deliver strategy, obtaining best value and the most practical use of the property portfolio. Comprehensive portfolio activity, event tracking and management. Detailed lease administration and data management. Detailed financial analytics to address any stay versus go decisions. Workplace and employee location planning. Introducing innovative technologies and ideas to our clients. Providing detailed portfolio benchmarking and market intelligence. Clearly define qualitative and quantitative business drivers. Engineer creative solutions and optimise deal structures to meet our client s objectives. We have developed a turnkey approach to our service delivery which allows our clients to benefit from the expertise available in our specialist teams to deliver a completely joined up approach to property acquisition through to handover of the competed operational space. We are very grateful to have had Savills expertise on this exceptionally challenging and complex transaction. Their knowledge and experience proved invaluable. Out of all of the audit firms that FedEx Office has hired, Savills has set the standards on excellent services, outstanding recoveries and savings with amazing professional customer services to us and our landlords. Maddie Leung Sanofi, China Gretta Farmer FedEx Office

8 05 About Savills Established in 1855, we now have more than 27,000 employees in over 600 owned and affiliate offices throughout the Americas, Europe, Asia Pacific, Africa and the Middle East. UNITED KINGDOM & IRELAND 105 OWNED AND AFFILIATE OFFICES CONTINENTAL EUROPE 57 OWNED AND AFFILIATE OFFICES Savills has great scale across it s worldwide business with revenue split between region and sector as follows: Revenue by region (2014) Revenue by sector (2014) 51.5% UK/EMEA 14.8% Americas 33.7% Asia Pacific 48.0% Transactional 31.3% Property Management 18.2% Consultancy 2.5% Investment Management AMERICAS 50 OWNED AND AFFILIATE OFFICES MIDDLE EAST & AFRICA 273 OWNED AND AFFILIATE OFFICES ASIA PACIFIC 120 OWNED AND AFFILIATE OFFICES 14 15

9 06 Contacts REGIONAL HEADS PROJECT MANAGEMENT EMEA Jeremy Bates +44 (0) APAC Iain Chapman Americas Michael Colacino EMEA Sean Monie +44 (0) APAC James Sherrard Americas Bruce Graham TENANT REPRESENTATION CORPORATE ACCOUNT MANAGEMENT EMEA Matthew Purser +44 (0) APAC James Mann Americas Patrick McGrath EMEA Jon Hutt +44 (0) APAC Iain Chapman Americas David Endelman For further information and contacts: savills.com/occupierservices 16 17

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