CONNECT OFFICE 365 ACCOUNT

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1 Connect Your TCC Office 365 Account to an Apple iphone, ipad, or ipod Touch The terms Exchange ActiveSync and IMAP/POP refer to three ways that your account can connect to your mobile device: Exchange ActiveSync enables you to access and synchronize your , calendar, and contacts with your mobile device. IMAP enables you access your and some other features. POP enables you access only to your features. Because Exchange ActiveSync supports more features, it is recommended over IMAP or POP. However, you may be limited to IMAP/POP, due to the age of your device. Note: If you had the account installed on your mobile Device prior to your Office 365 migration, you must delete the old account before following the instructions below. METHOD ONE: Set up Exchange ActiveSync Tap Settings. 2. Tap Mail, Contacts, Calendars. 3. Tap Add Account. 4. Look for the Microsoft Exchange icon under Accounts. If Microsoft Exchange is listed, tap Exchange, and continue to step 5 below. If Microsoft Exchange is not listed, you must tap Other, then proceed to step 4 in METHOD TWO below. August 7, 2015 Tallahassee Community College 1 of 6

2 5. In the Exchange menu (your menu may vary from the example at right): Tap the box and type your full address (e.g., Tap the Password box and type your password. Tap the Description box and type a name for this account. If you see a Domain box, leave it blank. Tap Next in the upper right corner of the menu. 6. Your mail program will attempt to find the settings needed to set up your account. If your settings are found, you should see a menu similar to the example at right. Choose which options you d like to synchronize, then tap Save. After you have tapped Save, you have successfully set up your account on your mobile device, unless your server settings couldn t be detected automatically, as detailed in step 7 below. August 7, 2015 Tallahassee Community College 2 of 6

3 7. If the server settings couldn t be detected automatically, you may see the menu at right: Tap the Server box, then type outlook.office365.com Leave the Domain box blank. Tap the Username box, then type your full address (e.g., Tap Next in the upper right corner. 8. Your mail program will again attempt to find the settings needed to set up your account. If the mail program finds your settings, you will see a menu similar to the example at right. Choose which options you d like to synchronize, then tap Save. After you have tapped Save, you have successfully set up your account on your mobile device, unless the menu shown below in step 9 appears, or the menu shown in step 7 reappears. 9. If you see the menu at right, tap OK. If the menu at right has appeared, or the menu shown in step 7 has reappeared, double check the information that you typed into the Exchange menu in step 5. If you have typed everything correctly, yet one of these menus has appeared, your device may not support Exchange ActiveSync. Proceed to METHOD TWO below to set up your device using IMAP or POP. August 7, 2015 Tallahassee Community College 3 of 6

4 METHOD TWO: Set up IMAP or POP Tap Settings. 2. Tap Mail, Contacts, Calendars. 3. Tap Add Account or tap Other. 4. On the New Account menu: Tap the Name box and type your name as you d like it to appear in on your account. Tap the box and type your full address (e.g., Tap the Password box and type your password. Tap the Description box and type a name for this account. Tap Next in the upper right corner. August 7, 2015 Tallahassee Community College 4 of 6

5 5. On the next New Account menu, tap either IMAP or POP (IMAP is recommended, because it supports more features). Tap the Name box and type your name as you d like it to appear on your account. Tap and enter your full address (e.g., Tap the Description box and type a name for this account. 6. Next, under Incoming Mail Server: Tap the Host Name box and type outlook.office365.com Tap the User Name box and type your full address (e.g., Tap the Password box and type your password. 7. Next, under Outgoing Mail Server: Tap the Host Name box and type smtp.office365.com Do not enter anything into the User Name or Password fields. Tap Next in the upper right corner. August 7, 2015 Tallahassee Community College 5 of 6

6 8. Your mail program will attempt to find the settings needed to set up your account. If the mail program finds your settings, you will see a menu similar to the example at right. Choose which options you d like to synchronize, then tap Save. After you have tapped Save, you have successfully set up your account on your mobile device, unless an error menu appears, as in the examples shown in step 9 below. 9. If you see an error menu, read the message, then tap OK. Two common examples are shown at right. The first example indicates that you may have entered one of the fields incorrectly on the New Account menu. The second example indicates that you didn t type the correct server name in the Host Name box in the Incoming Mail Server section. If an error menu has appeared, double check the information that you typed into the New Account menu from steps 5 through 7 above. If you have typed everything correctly, yet an error menu has appeared, your device may not support IMAP. Repeat METHOD TWO above to set up your device; tap POP instead of IMAP in step 5. If you continue to have problems setting up your account using POP, delete the account before beginning again at METHOD ONE. August 7, 2015 Tallahassee Community College 6 of 6

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