Provider. Guide to Services. A Partnership of North Memorial and Fairview

Transcription

1 Provider Guide to Services 2013 A Partnership of North Memorial and Fairview

2 Our goal at North Memorial Health Care is to partner with you to provide your patients with a seamless continuum of care. We thank you for entrusting our physicians and staff with their care. Our system is comprised of more than 800 employed and affiliated medical professionals, as well as a fleet of over 120 ground ambulances and five Air Care bases throughout Minnesota. This directory is designed to provide you with easy access to these professionals who represent the multiple medical disciplines of North Memorial Health Care. Our physicians and staff are ready to respond to your patient s unique needs. We look forward to partnering with you to provide the HIGHEST QUALITY OF CARE to your patients. Page 2

3 TABLE OF CONTENTS Useful Information How to Refer a Patient to North Memorial Health Care... 6 Frequently Called Numbers...81 Maps... 60, North Memorial Health Care Acute Concussion Clinic Ambulance and Air Care Anesthesia... 7 Balance Center... 8 Bariatric Surgery... 9 Breast Health (Hope Chest Breast Center)...10 Cancer (Humphrey Cancer Center)...11 Cardiology (Heart & Vascular Institute)...12 Diabetes Education...13 Emergency Services...14 Endocrinology...15 Family Medicine (North Memorial Clinic) Gastroenterology...16 Genetic Testing (Oncology)...11 Genetic Testing (Perinatology) Geriatric Services (CACE Unit)...17 Geriatric Services (TotalCare for Seniors)...18 Home and Community Services...19 Hope Chest Breast Center...10 Hospice and Residential Hospice Hospitalist Program Humphrey Cancer Center...11 Imaging Services (Inpatient and Outpatient)...23, 24 Internal Medicine (North Memorial Clinic) Interventional Pain Center Joint Replacement Center Laboratory Services Maternal Fetal Medicine (Perinatology) Medical Transportation Neonatal Intensive Care Unit (NICU) Nephrology Dialysis Neurosurgery Nutrition Counseling Occupational Medicine Occupational Therapy...31 Oral and Maxillofacial Surgery Orthopedics (Joint Replacement Center) Orthopedic Pelvic Surgery Outpatient Wound Clinic Pain Management (Interventional Pain Center) Palliative Care Consult Team...21 Pastoral Care Services Pediatrics Perinatology (Maternal Fetal Medicine) Physical Therapy Podiatry Primary Care (North Memorial Clinic) Pre- and Post- Operative Services Psychiatry and Integrative Medicine Pulmonary and Respiratory Therapy Rehabilitation Services (Inpatient) Rheumatology Sleep Health Center...41 Speech Pathology Sport, Spine & Joint Stroke Program Surgical Services Thoracic Surgery and Lung Cancer Program Trauma and Acute Care Surgical Services Urgency Center...51 Urgent Care Women and Children s Services Family Birth Center North Memorial Medical Center Neonatal Intensive Care Unit (NICU) Pediatrics Perinatology Wound, Ostomy and Continence Maple Grove Hospital How to Refer a Patient to Maple Grove Hospital Emergency Care and Diagnostic Services Imaging Services Hospitalist and Adult Medicine Services Surgical Services Women and Children s Services... 64, 65 Family Birth Center Special Care Nursery Pediatric Services North Memorial Clinics Arbor Lakes Brooklyn Center Brooklyn Park Camden...71 Elk River Golden Valley Maple Grove...74 Northeast Plymouth City Center...76 Ridgedale Rockford Road Silver Lake Clinic, Blaine Silver Lake Clinic, St. Anthony Page 3

4 NOTES Page 4

5 Provider Guide to Services Page 5

6 How to Refer a Patient to North Memorial Health Care How to Refer a Patient to North Memorial Medical Center Physician Consult Line: (800) Emergency and non-urgent referrals are accepted at this toll-free number, and we will be happy to arrange transportation for your patient when necessary. Direct Admission Line: (763) Use this number to directly admit a patient to North Memorial Medical Center. Our hospitalists will be the accepting physician. Physician Directory Looking for a specific physician on North Memorial s medical staff? Try our online physician directory tool at northmemorial.com/providers. Referral Center Nurse Coordinator: (763) or susan.sohn@northmemorial.com Contact our Referral Center Nurse Coordinator with questions or comments about North Memorial s referral processes. Medical Outreach Manager: (763) or kitty.oakes@northmemorial.com Contact our Medical Outreach Manager with service-related questions or comments, to request an outreach visit at your location, or for information regarding physician and/or nursing education opportunities. Medical Staff Office: (763) or deb.bement@northmemorial.com Contact our Medical Staff Office for information regarding practitioner privileges at North Memorial. Other contacts for referring providers and facilities include: Emergency Department Fax Line: (763) When making a referral to our emergency department, fax patient information to this number. Air Care Dispatch Line: (800) Call this number for flight transportation (available 24/7). North Memorial Medical Center 3300 Oakdale Avenue North northmemorial.com How to Refer to Maple Grove Hospital Maple Grove Hospital Main Phone: (763) Direct Admission Line: (763) Maple Grove Hospital 9875 Hospital Drive Maple Grove, MN maplegrovehospital.org The Guide to Services can be downloaded from northmemorial.com/professionals. To receive additional printed copies, contact Susie Sohn at (763) or susan.sohn@northmemorial.com. Page 6

7 Anesthesia Services North Memorial medical center Medical Director: Michael Montgomery, DO Administrative Contact: Kendall Hicks, Director, Procedural Care Anesthesia Services provide comprehensive anesthesia care to patients before, during and after surgery. Acute Post-Procedural Pain Control Anesthesia for Cesarean Births Cardiothoracic Surgery Complex Trauma Patients General Surgery Neurosurgical Procedures Obstetrical Orthopedics Outpatient Procedures Patient Consultations Pediatric Peripheral Vascular Procedures Plastic and Reconstructive Surgery Regional Analgesia Transesophageal Echocardiography Urology North Memorial Medical Center 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) Hours: 24/7 North Memorial Ambulatory Surgery Center Medical Director: Daniel Monahan, MD 9855 Hospital Drive, Suite 175 Maple Grove, MN Main Phone: (763) Fax: (763) Page 7

8 Balance Center Medical Contact: Oleg Froymovich, MD, Medical Director (from Paparella) Administrative Contact: Angelique Brown, Manager, Balance Center The North Memorial Balance Center offers comprehensive assessments to test balance, mobility, positional dizziness and oculomotor control. Assessments may include a recommendation to see one of the specialty clinics within the North Memorial Balance Center. Paparella Ear Head and Neck Institute th Ave. S., Suite 200 Minneapolis, MN Main Phone: (612) Minneapolis Clinic of Neurology 9825 Hospital Drive, Suite 103 Maple Grove, MN Main Phone: (763) North Memorial Balance Center Elm Creek Blvd., Suite 120 Maple Grove, MN Main Phone: (763) Page 8

9 Bariatric Surgery Medical Contact: Jonathan Gipson, MD, FACS Administrative Contact: Melissa Thorson, Manager, Trauma Services The Bariatric Surgery Program provides comprehensive care, management and planning for qualified surgical weight loss patients. The program is in partnership with Specialists in General Surgery and headed by Jonathan Gipson, MD, FACS. Outpatient Consultation Laparoscopic Sleeve Gastrectomy Laparoscopic Gastric Bypass Laparoscopic Adjustable Gastric Band (Lap Band) Specialists in General Surgery North Memorial Medical Office Building 9825 Hospital Drive, Suite 105 Maple Grove, MN Main Phone: (763) Fax: (763) Hours: Monday-Friday: 7 a.m. to 5 p.m. Page 9

10 BREAST HEALTH Hope Chest Breast Center North Memorial medical center Medical Director: Keith Edinburgh, MD Administrative Contact: Kathy Olson, Supervisor Hope Chest Breast Center offers comprehensive care by healthcare professionals and the latest technology for both screening and diagnostic testing. Digital Mammography Breast MRI High-Resolution Breast Ultrasound Computer-Aided Detection (CAD) Image Guided Breast Biopsy Surgeon Consultations Surgery Plastic Surgery Certified Nurse Navigators Clinical Nurse Specialists Genetic Counseling Lymphedema Consultation Occupational/Physical Therapy Nutritional Counseling Support Groups Social Services Radiation Oncology Oakdale Medical Building 3366 Oakdale Avenue North, Lower Level Main Phone: (763) Appointment Line: (763) Fax: (763) Hours: Monday-Friday: 7 a.m. to 5 p.m. Every other Thursday: 7 a.m. to 8 p.m. Hope Chest Breast Center of North Memorial is an accredited breast facility designated by the American College of Radiology as a Breast Center of Imaging Excellence. For information on The Breast Center of Maple Grove, see page 24. Page 10

11 Cancer Humphrey CANCER Center North Memorial medical center Medical Director: Avanti Mehrotra, MD Administrative Contact: Dick Lally, Director, Specialty Care Kate Sager, Clinic Manager Humphrey Cancer Center s health care team includes nationally recognized oncologists, supported by advanced technologies and treatment regimens, as well as cancer genetics, research, support groups and education. We offer patients and their families the best in cancer care from screening and early detection, to diagnosis, treatment and rehabilitation. Medical Oncology Chemotherapy Hematology Radiation Therapy Genetic Counseling Infusion Services Clinical Trials Nutrition Counseling Cancer Support Groups Specialty Retail Pharmacy North Memorial Outpatient Center 3435 West Broadway Main Phone: (763) Fax: (763) (General) Fax: (763) (Medical Records) Hours: Monday-Friday: 8 a.m. to 5 p.m Humphrey Cancer Center Genetics Program 3435 West Broadway Main Phone: (763) Fax: (763) Appointment Line: (763) Hours: Monday-Friday: 8 a.m. to 4:30 p.m Humphrey Cancer Center Maple Grove 9822 Hospital Drive Maple Grove, MN Main Phone: (763) Fax: (763) (General) Fax: (763) (Medical Records) Hours: Call (763) for appointments and hours. Page 11

12 Cardiology North Memorial medical center Medical Director: Paul Sander, MD Administrative Contact: Dick Lally, Director, Specialty Care The Heart & Vascular Institute provides a full continuum of cardiac and vascular care to patients by formally integrating services into a cohesive program that referring physicians and their patients can trust. Cardiologist Consultations Echocardiography Nuclear Cardiology Stress Testing Cardiac CT Angiography Peripheral Vascular Services Complex Heart Procedures and Interventional Services Cardiothoracic Surgery Cardiac Rehabilitation Vascular Diagnostic Imaging North Memorial Heart & Vascular Clinic Robbinsdale North Memorial Medical Center 3300 Oakdale Avenue North, Suite 200 North Memorial Heart & Vascular Clinic Maple Grove 9825 Hospital Drive, Suite 200 Maple Grove, MN Main Phone: (763) Scheduling: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 5 p.m. Main Phone: (763) Scheduling: (763) Hours: Monday-Friday: 8 a.m. to 5 p.m. North Memorial Heart & Vascular Clinic Monticello Monticello Clinic 1001 Hart Boulevard, Suite 150 Monticello, MN Main Phone: (763) Scheduling: (763) Hours: Monday, Wednesday and Friday: 8 a.m. to 5 p.m. North Memorial Heart & Vascular Clinic Buffalo Buffalo Clinic 1700 Hwy. 25 N. Buffalo, MN Main Phone: (763) Scheduling: (763) Hours: Tuesday and Thursday: 8 a.m. to 5 p.m. Page 12

13 Diabetes Education Services North Memorial Clinic Medical Director: Mark Bixby, MD Administrative Contact: Karen Palmer, Diabetes Educator Diabetes Education Services are available at all North Memorial Clinics. See a complete listing beginning on page 67 of this directory. We offer individual and self-management classes to help patients identify lifestyle changes to manage their diabetes. Topics May Include Good Diabetes Control and How it is Monitored Blood Glucose Monitoring Affect of Food on Blood Sugar Personal Meal Planning Nutrition Food Labels and Food Products Worth Trying Tips for Dining Out Management of Diabetes During Brief Illness Exercise and its Role in Managing Diabetes Long Term Health Issues with Diabetes Medications For Blood Sugar Control Appointment Line: (763) Pre-registration is required Fax: (763) Hours: 8:15 a.m. to 9 p.m. (varies by location) Page 13

14 Emergency Services North Memorial medical center Medical Director: Amy Kolar, MD Administrative Contact: Leslie Becker, Director, Urgent and Emergent Care With the support of our Level I Trauma Center and Level II Pediatric Trauma Center, North Memorial s Emergency Department treats more than 75,000 patients each year. Our boardcertified emergency physicians and critical care nurses care for a broad range of patients from neonatal resuscitation to acute cardiac, stroke, sepsis and trauma care for both local and outstate patients. We also serve behavioral health patients from our primary service area. North Memorial Medical Center 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) Hours: 24/7 For Emergency Services at Maple Grove Hospital, see page 61. Page 14

15 ENDOCRINOLOGY North MemoriaL Medical Contact: Lawrence Schuster, MD, PhD Administrative Contact: Anita Beckstrand, Clinic Manager At North Memorial Clinic Arbor Lakes, consultations are available in endocrine and metabolic disorders. The primary emphases of these consultations are on thyroid, pituitary, adrenal and gonadal disorders (excluding diabetes mellitus). Patients requiring surgery will be referred to one of North Memorial s trusted affiliated surgeons and surgeries will be performed at North Memorial Medical Center or Maple Grove Hospital. North Memorial Clinic Arbor Lakes Elm Creek Boulevard, Suite 130 Maple Grove, MN Main Phone: (952) Fax: (952) Hours: Hours vary, call for details. Page 15

16 Gastroenterology North MemoriaL Medical Contact: Greg Mevissen, MD Administrative Contact: Dawn Modahl, Clinic Manager Gastroenterology Services has board-certified physician specialists available to provide care for the diagnosis and treatment of a wide range of digestive diseases and concerns, including: Colon Cancer Screening Gastroesophageal Reflux Disease (GERD) Swallowing Disorders Peptic Ulcer Disease Gastrointestinal Tumors Inflammatory Bowel Disease (IBD) Irritable Bowel Syndrome (IBS) Gastrointestinal Bleeding (GIB) Liver and Biliary Diseases We provide comprehensive inpatient and outpatient gastroenterology service, focusing on early detection of colon cancer and endoscopic evaluation of the GI tract. Diagnostic Colonoscopies and Endoscopy Care Advanced Endoscopic Retrograde Cholangiopancreatography (ERCP) Services Endoscopic Ultrasound Perform Capsule Endoscopies for Small Bowel Evaluation Evaluation/Diagnosis/Treatment of Liver Disease Placement of PEG Tubes North Memorial Medical Center 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 4:30 p.m. Clinic Locations North Memorial Clinic Golden Valley 8301 Golden Valley Road, Suite 100 Golden Valley, MN North Memorial Clinic Silver Lake, St. Anthony th Avenue Northeast St. Anthony, MN North Memorial Clinic Maple Grove 9855 Hospital Drive, Suite 102B Maple Grove, MN North Memorial Clinic Plymouth City Center th Avenue North Plymouth, MN Page 16

17 Geriatric Services CACE Unit North Memorial medical center Medical Director: Ibrahim Mujir, MD Administrative Contact: Susan Kramer, Director, Patient Care Terry Moeller, Nurse Manager Collaborative Acute Care of the Elderly (CACE) Unit is a 19-bed acute care unit for frail elders who are at risk for significant functional decline, readmissions and adverse events. This unit provides a comprehensive, collaborative approach to care with providers and team members who have expertise in geriatrics. Medication Review Care Planning Disease Management Advanced Care Planning End of Life Assessment/Management Delirium Discharge Planning Interdisciplinary Team Approach Patients who will benefit from the CACE Unit 65 years of age or greater or any age with progressive neurological disease (e.g., Parkinson s) Recent history of syncope, weight loss, decreased level of activity, failure to thrive with evidence of muscle wasting or frailty, symptomatic UTI, pneumonia, changes in LOC, non-emergent GI Bleed, dehydration Dementia and/or risk for, or actual, delirium Falls and stable fractures without need for surgery (e.g., pubic rami fx, spinal compression) Dependent ADL needs and/or decreased IADLs Patients with the following exclusions would be better served on another unit Vascular Interventions Elective Surgery Advanced/Critical Care Oncology/Neutropenia Acute Stroke Acute Cardiac Diagnosis Complex Trauma Complex Orthopedic with Potential/Need for Surgical Intervention North Memorial Medical Center Inpatient CACE Unit, 2NW 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) Hours: 24/7 Page 17

18 Geriatric Services TotalCare FOR SENIORS TOTALCARE Medical Contact: Joseph Sicora, MD Administrative Contact: Laura Wilson, Director, Home & Community Services North Memorial TotalCare for Seniors provides an experienced geriatric team that work with individuals and their families to give seniors the best possible healthcare in long-term care, transitional care, assisted living, and hospice settings. TotalCare for Seniors manages an individual s care on-site and strives to prevent unnecessary hospitalizations. Routine Care Care for Illnesses and Chronic Conditions Disease Management Advanced Care Planning Physician and Nurse Practitioner Teams 24/7 Care Access Medication Review/Monitoring North Memorial Medical Center 3300 Oakdale Avenue North For more information contact Joseph Sicora, MD (763) Page 18

19 Home & Community ServiceS HOME HEALTH Home Health and Hospice Medical Director: Joseph Sicora, MD Administrative Contact: Laura Wilson, Director, Home & Community Services Home Health provides care in the comfort of a patient s living environment. Services will support patients and families following hospitalization, acute exacerbation, accidental injury, new diagnosis, or decline in a patient s ability to care for self. Skilled Nursing Physical, Occupational & Speech Therapy Social Services Home Health Aides Dietary Counseling Psychiatric Nursing Evaluation IV Therapy Wound & Ostomy Care Caregiver Education Medication & Disease Management Personal Emergency Response Systems Palliative Care Home & Safety Evaluations Telehealth 24/7 Care Access Advance Care Planning Assistance North Memorial Home & Community Services 3500 France Avenue North, Suite 101 Main Phone: (763) Fax: (763) Hours: Monday-Friday: 8 a.m. to 5 p.m. Page 19

20 Home & Community ServiceS Hospice Home Health and Hospice Medical Director: Joseph Sicora, MD Administrative Contact: Laura Wilson, Director, Home & Community Services Hospice provides support to patients and loved ones who are facing a terminal illness, death, and dying. The goal of hospice is not to shorten or prolong life, but instead to support a patient in having the highest quality of life possible. Skilled Nursing Social Services Spiritual Care Music Therapy Massage Therapy Home Health Aides Grief Counseling & Support Groups Pet Therapy Volunteer Support Homemaking 24/7 Care Access Residential Hospice Symptom Management Emotional & Relational Support Education about Death & Dying Funeral Service Planning Advance Care Planning Assistance Dietary Counseling Physical, Occupational & Speech Therapy Personal Emergency Response Systems North Memorial Home & Community Services 3500 France Avenue North, Suite 101 Main Phone: (763) Fax (Intake): (763) Hours: Monday-Friday: 8 a.m. to 5 p.m. North Memorial Residential Hospice Located in a serene woodland setting on Upper Twin Lake, the Residential Hospice provides compassionate hospice care 24 hours a day. The Residential Hospice is available to hospice patients from any program. North Memorial Residential Hospice th Avenue North Brooklyn Center, MN Main Phone: (763) Fax: (763) Page 20

21 Home & Community Services Palliative CARE CONSULT TEAM North Memorial medical center Medical Director: Joseph Sicora, MD Administrative Contact: Laura Wilson, Director, Home & Community Services Palliative Care specializes in health care that focuses on relief from the symptoms, pain, and stress of people facing a serious illness. Unlike Hospice, Palliative Care is appropriate for patients in all disease stages, including those undergoing treatment for curable illnesses, those living with chronic illnesses, as well as those nearing the end of life. Examples of conditions that may benefit from Palliative Care include: Cancers Congestive Heart Failure (CHF) Chronic Obstructive Pulmonary Disease (COPD) Kidney Failure Alzheimer s Disease Parkinson s Disease Palliative Care Team Office North Memorial Medical Center 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) Page 21

22 Hospitalist Program North Memorial medical center Administrative Contact: Teri Evans, Hospitalist Service Coordinator Our hospitalists have enhanced acute care skill, allowing them to treat complex patients more efficiently. Quality and safety are enhanced because of their familiarity with our hospital staff and systems, often resulting in quicker recovery. In addition, our hospitalists are on-site 24/7 to quickly respond to emergencies. North Memorial Medical Center 3300 Oakdale Avenue North Phone: (763) Fax: (763) Hours: 24/7 Page 22

23 Imaging Services Inpatient North Memorial medical center Medical Director: David Wicklund, MD Administrative Contact: Bobbi Kochevar, Director of Diagnostics Referring physicians and patients have access to inpatient radiology services 24/7. Our comprehensive department provides high-quality imaging services and patient care. General Radiology X-ray Ultrasound CT MRI Fluoroscopy Interventional Radiology Nuclear Medicine Endovascular Suite MRI Prostate Diagnostic and Intervention System EEG Non-Invasive Cardiology procedures such as: -- Stress Testing -- Stress Echo -- EKG -- CT Angiogram North Memorial Medical Center 3300 Oakdale Avenue North Main Phone: (763) Main Fax: (763) Scheduling: (763) Scheduling Fax: (763) Image Resource Center: (763) (Film Room/Image Resource Center) Fax: (763) Hours: 24/7 For Imaging Services at Maple Grove Hospital, see page 61. Page 23

24 Imaging Services Outpatient North Memorial medical center Medical Director: David Wicklund, MD Administrative Contact: Bobbi Kochevar, Director of Diagnostics The Outpatient Imaging Center provides convenient care in a unique healing environment. CT MRI General Radiology PET CT Ultrasound Nuclear Medicine North Memorial Outpatient Center 3435 West Broadway Main Phone: (763) Main Fax: (763) Scheduling: (763) Scheduling Fax: (763) Hours: Monday-Friday: 7 a.m. to 4:30 p.m. Imaging Center of Maple Grove 9855 Hospital Drive, Suite 150 Maple Grove, MN Main Phone: (763) Appointment Line: (763) Fax: (763) Hours: 7 a.m. to 8 p.m. Hours for each modality vary. Imaging Center of Plymouth 2800 Campus Drive, Suite 30 Plymouth, MN Main Phone: (763) Appointment Line: (763) Fax: (763) Hours: 7 a.m. to 5 p.m. The Breast Center of Maple Grove 9855 Hospital Drive, Suite 150 Maple Grove, MN Main Phone: (763) Fax: (763) Hours: 7 a.m. to 5 p.m. Tuesdays open late. Page 24

25 Interventional Pain Center North Memorial medical center Medical Director: Vasudha Goel, MD Administrative Contact: Angelique Brown, Manager, Specialty Care The Interventional Pain Center is staffed with board-certified physicians specializing in comprehensive pain management. This includes medical conditions, post-procedure, post-accident and injury-related conditions. Epidural Steroid Injection Facet Joint Injection Sacroiliac Joint Injection Stellate Ganglion Block Facet Nerve Injection Medial Branch Block Nerve Root Block Radiofrequency Neurolysis Trigger Point Injection Discogram North Memorial Medical Center, Plaza Level 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) Hours: Monday-Thursday: 8 a.m. to 4 p.m. Page 25

26 Laboratory Services North Memorial medical center Medical Director: Betty Pakzad, MD Administrative Contact: Bobbi Kochevar, Director of Diagnostics Laboratory Services provides comprehensive clinical and anatomical pathology services to the medical community in the Twin Cities and surrounding areas. We offer a wide range of tests using advanced instrumentation and technically proven methodologies with delivery of rapid and accurate laboratory results. Anatomic Pathology Genetic Testing Hematology Coagulation Special Coagulation Urinalysis Microbiology Transfusion Services Reference Laboratory Services Consultative Services Clinical Chemistry and Immunoassay North Memorial Medical Center 3300 Oakdale Avenue North Main Phone: (763) Fax: (763) lab.customerservice@northmemorial.com Hours: 24/7 Page 26

27 Medical Transportation AMBULANCE / Air Care North Memorial medical center Medical Directors: Marc Conterato, MD John Lyng, MD Administrative Contact: Pat Coyne, Director, Medical Transportation North Memorial has the only Minnesota-based ambulance service accredited by the Commission on Accreditation of Ambulance Services. Our nine ambulance regions across Minnesota and western Wisconsin include: Douglas County Region: Alexandria Faribault Region: Faribault, New Prague, Waseca Forest Lake Region Marshall Region: Marshall, Minneota, Redwood Falls Metro Region: Northwest Metro Area Park Rapids Region: Park Rapids, Walker Princeton Region: Milaca, Princeton, Zimmerman Wisconsin Region: A & H (Scott Township), Danbury, Frederic, Grantsburg, Shell Lake, Spooner, Webster North Memorial Ambulance Service th Avenue North Brooklyn Center, MN Scheduled Ambulance Transportation and Transfers: (763) (Twin Cities) or 1 (800) Routine, Special Transportation by Wheelchair Van: (763) (Twin Cities) Air Care flight transportation serves an expansive coverage area with locations in Bemidji, Brainerd, Princeton, Redwood Falls and the Twin Cities. This network allows us to cover all of Minnesota, western Wisconsin and parts of surrounding states 24/7. We can transport patients to and from any appropriate facility. North Memorial Air Care Services th Avenue North Brooklyn Center, MN Main Phone - North Dispatch: (800) Fax: (763) Hours: 24/7 from five bases located across Minnesota For map reference, see page 82. Page 27

28 Nephrology Dialysis North Memorial medical center Medical Contact: John Gray, MD The Nephrology Department is staffed with board-certified nephrologists, providing all kidney and dialysis services. We are available 24/7 to care for patients with emergent renal conditions. Acute Kidney Injury Chronic Kidney Disease Apheresis and Dialysis Electrolyte Imbalance North Memorial Medical Center 3300 Oakdale Avenue North For Emergent Nephrology Consults, always call our Physician Consult Line at (800) Page 28

29 Nutrition Counseling North Memorial medical center Administrative Contact: Karen Palmer, Nutrition Educator Nutrition counseling is offered to individuals for a variety of non-diabetes medical conditions including: Obesity Cancer Hyperlipidemia Gastrointestinal Disease High Blood Pressure Kidney Insufficiency Eating Disorders Failure to Thrive Unintentional Weight Loss Food Allergies North Memorial Outpatient Center 3435 West Broadway Main Phone: (763) Fax: (763) Hours: 8:30 a.m. to 4:30 p.m. every-other Monday and every Tuesday Page 29

30 Occupational Medicine North Memorial medical center Medical Director: Jeffery Flynn, MD Administrative Contact: JP Smith, Clinic Manager Occupational Medicine provides core Industrial and Workers Compensation services for thousands of valued employees in over 2,000 leading companies across the Twin Cities metro-area. We offer convenient walk-in service at five metro wide locations and on-site services right at your place of business. Industrial DOT Examinations Drug and Alcohol Testing OSHA Respiratory and Asbestos Examinations Pre-Placement Examinations Lead and ZPP Testing Hepatitis B Vaccinations/Tetanus TB Skin Testing/X-rays Workers Compensation Work Injury Care X-rays Lab Services (in-house) Injections Lacerations Fractures Prescription Post Accident Drug/BAT Testing Return to Work Focus (OSHA Recordability Management) Dedicated Account Manager (Account Coordinator) Specific Account Needs Care Coordination Client Communication and Follow-Up Coordination with Employer, Patient, Provider, Insurance, Medical Review Officer North Metro North Memorial Clinic Elk River 800 Freeport Avenue Northwest, Suite 100 Elk River, MN Central Metro North Memorial Clinic - Golden Valley 8301 Golden Valley Road, Suite 100 Golden Valley, MN East Metro North Memorial Urgent Care Roseville 1955 County Road B2 Roseville, MN Metro North Memorial Clinic, Camden Minneapolis 4209 Webber Parkway Minneapolis, MN West Metro North Memorial Clinic Ridgedale 2000 Plymouth Road, Suite 100 Minnetonka, MN For more information or to establish your service, please call one of our Occupational Employer Outreach and On-site Coordinators: Rebecca Revoir: (763) Jamie Revai: (763) Andrew Gonzales: (763) Page 30