Toronto June 18, Building Enterprise Clouds - Key Considerations and Strategies. Joe Fitzgerald GM, Cloud Management Products BU Red Hat

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1 Toronto June 18, 2014 Building Enterprise Clouds - Key Considerations and Strategies Joe Fitzgerald GM, Cloud Management Products BU Red Hat

2 I want to build a cloud... What KEY Capabilities are Important? Self-Service Portal Automated Provisioning Chargeback/Showback Capacity Management & Planning Leverage Existing Infrastructure 2

3 Challenges What we hear from customers in initial cloud meetings 1. How do I provide my users with self-service yet still control what they can see and do? 2. How do I tie self-service to what's going on in my infrastructure? 3. How do I provide adequate support and service levels when I give users control? 4. How do I ensure compliance in a cloud? 5. How can I integrate this cloud into my existing infrastructure tools and processes? 3

4 Challenges... continued What we hear from customers in initial cloud meetings 6. How do I manage my capacity to maximize utilization while still delivering adequate/good performance and availability? 7. How can I leverage OpenStack for my cloud workloads? What about my traditional workloads? 8. How do I avoid lock-in so I can leverage whatever platform(s) is best for my business? 9. How do I utilize public cloud resources in a controlled way? 10. How can I connect my cloud to my service catalog and cmdb? 4

5 Initial Cloud Focus Typically is on Front Office Self Service, Provisioning, Chargeback,... Approval Workflow Compliance Self Service Chargeback Private Cloud 5 Quota Enforcement

6 Clouds Simplify User Experience... But Create Management Complexity Approval Workflow Compliance Self Service Chargeback Quota Enforcement Private Cloud Where is best place to provision? Which workloads are over provisioned? Why is a service slow? 6 Service isn't working did anything change? what? Why am I out of resources? When will I run out of capacity? How is my cloud running?

7 Hybrid Clouds Create Even More Complexity Approval Workflow Compliance Private Cloud Where is best place to provision? Which workloads are over provisioned? Why is a service slow? 7 Self Service Chargeback Quota Enforcement Public Cloud Service isn't working did anything change? what? Why am I out of resources? When will I run out of capacity? How is my cloud running?

8 Need Cloud Management - Back Office Cloud Enablement Approval Workflow Compliance Self Service Capacity Planning Optimize Config Mgmt Cloud Management 8 Quota Enforcement Public Cloud Private Cloud Resource Mgmt Chargeback Root Cause Analysis

9 Cloud Management Need Integration to Effectively Manage Approval Workflow Compliance Self Service Why am I out of resources? Which workloads are over provisioned? When will I run out of capacity? Why is a service slow? 9 Quota Enforcement Service isn't working did anything change? what? Where is best place to provision? Resource Mgmt Chargeback How is my cloud running? Capacity Planning Optimize Config Mgmt Root Cause Analysis

10 Red Hat Open Hybrid Cloud Management

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12 RED HAT CLOUDFORMS Open Hybrid Cloud Management Platform Approval Workflow Self Service Compliance Chargeback Quota Enforcement Cloud Enablement Automation Tagging Policies Cloud Management Resource Mgmt 12 Capacity Planning Optimize Config Mgmt Root Cause Analysis

13 User Experience Seamless Self-Service CLOUDFORMS Role-based Delegation Self-Service Portals Service Catalogs Automated Provisioning Quotas & Chargeback 13

14 SELF-SERVICE AUTOMATED PROVISIONING Deployment of Self-Service Resources CLOUDFORMS Role-Based Access Controls Intelligent Workload Placement Approval Workflow Converged Infrastructure Management 14 Chargeback Quota RBAC Requests Service Delivery Quota Enforcement

15 Operations Experience Single Pane of Glass Operations CLOUDFORMS Configuration Management Resource Management Capacity & Utilization Dashboards, Timelines Change & Drift Tracking 15

16 CLOUD WORKLOAD MANAGEMEMT/OPTIMIZATION 1 Workload Balancing Normal Operating Range Where is the best place to run a new workload? How can I optimize existing resources? 2 What is causing spikes? Capacity Management Can cluster X handle workload? Where do I have performance issues? Where do I have waste? 3 I didn't create the workload, but I need to determine what's the problem and how to fix it Operations and Support Timeline Consumption 16 VM Inspection Drift Analysis Identify root cause and reduce mean time to resolution (MTTR) by viewing workloads in 4 dimensions:

17 IT CLOUD MANAGEMENT Executive Management CLOUDFORMS Financial Management Governance & Compliance Forecasting & Planning Health, Availability 17

18 AUTOMATING IT PROCESS Protect Environment Stop VM if it Breaks Policy Sample Rule: Every Workload must have correct SW, Patches installed Help Desk YES NO Security Team CLOUDFORMS Converged Infrastructure IT Management 18 Users only see conforming VMs/Workloads Non-conforming VMs preventing from running Policy breach notifications sent automatically Tagging certain items allows one to apply policies to only tagged items

19 WASTE DETECTION Optimize the Environment Over-Allocated CPU by 16 GHz Memory by 18 GB Storage by 213 GB North America Allocated CPU 50 GHz Memory 60 GB Storage 400 GB Actual 34 GHz 42 GB 187 GB Europe Allocated CPU 30 GHz Memory 45 GB Storage 250 GB Asia Actual 26 GHz 39 GB 237 GB Allocated 20 GHz CPU Memory 30 GB Storage 150 GB Actual 17 GHz 26 GB 142 GB = VM = VM sprawl = Incorrectly configured workload VM sprawl Incorrectly configured workloads Datastore wastage Over-allocated resource pools 19 78% 22% Storage Consumption Understand resource consumption today and trending over time: Storage 78% Used 22% Free

20 Red Hat Cloud Infrastructure

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27 Recommendations Design private cloud with management in mind, assume multiple platforms, avoid lockin Consider cloud management platforms that are integrated, open, multi-cloud Allocate and track resource usage and efficiency using quotas, optimization tools, Enforce policies regarding workload placement, cloud usage, configuration management and licensing Plan for hybrid clouds with traditional and cloud workloads

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