Adult Community Learning Apprenticeships. Vocational Training Centre

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1 Adult Commuity Learig Appreticeships Vocatioal Traiig Cetre

2 Itroductio Cotets Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Itroductio What is a Appreticeship? Fees ad fudig Beefits to appretice Beefits to employer Case Studies/testimoial Case Studies/testimoial Curret Offer Curret Offer Curret Offer Pre-Appreticeships Cotact details The Vocatioal Traiig Cetre is part of Adult Commuity Learig, a award wiig traiig provider offerig a iovative, high quality service for busiesses ad orgaisatios across Essex. I order to stay ahead i today s competitive market, there is a eed to have a skilled, qualified workforce. We are able to assist busiesses ad orgaisatios i developig the skills ad kowledge of their employees. We desig ad deliver a wide rage of work based traiig programmes ad Appreticeships. We offer a reliable ad flexible service. Traiig ca be delivered i oe of our ow cetres, located throughout Essex or i-house at your ow premises (subject to sufficiet umbers). 2 Follow us o Facebook for all our latest appreticeship opportuities

3 What is a appreticeship? Appreticeship frameworks are work-based learig programmes desiged aroud the eeds of employers, which lead to atioally recogised qualificatios. Appreticeships are delivered i the workplace ad ca be used to trai ew employees or those movig to ew job roles. The stadard framework will usually iclude: Vocatioal Certificate or Diploma Techical Certificate Fuctioal Skills i Maths, Eglish ad ICT Persoal Learig ad Thikig Employer Rights ad Resposibilities Appreticeships are curretly beig offered at Itermediate (Level 2), Advaced (Level 3) ad i some sectors at the Higher Level (Level 4 ad above). The level that a cadidate udertakes will be based o job role. Frameworks vary ad the Vocatioal Traiig Cetre will be able to provide more specific details ad advice. Appretices will atted off-the-job traiig sessios for the kowledge based ad fuctioal skills parts of the framework. Appretices will also develop o-the-job practical skills i the workplace ad will apply their kowledge i their job roles. Some elemets of the framework may have formal assessmets. Fees ad fudig - Who pays the fees? years old Fudig is available for all Appreticeships ad geerally there is o fee to the appretice or the employer. Appretices who are aged over 18, will be fuded joitly by the Skills Fudig Agecy ad the employer. Iformatio o employer cotributios is available o applicatio Advaced Learig Loas 24+ Advaced Learig Loas are for learers aged 24 ad above i further educatio ad traiig studyig at Levels 3 ad 4, icludig Advaced ad Higher Appreticeships, o or after 1 August Advaced Learig Loas will cover the cost of tuitio, so learers do ot have to pay upfrot. Ay balace outstadig is writte off after 30 years. For more iformatio o 24+ Advaced Learig Loas policy please cotact us o

4 Beefits of doig a Appreticeship There are lots of beefits to doig a Appreticeship. You ca ear while you lear, ad lear i a way that is best suited to you through hads-o experiece o the job. Key beefits of beig a appretice iclude: earig a salary gettig paid holidays receivig traiig gaiig qualificatios learig job-specific skills gaiig trasferable work skills to help you progress i your career How much will I ear? Appretices lear o the job, doig real jobs for real employers. All employed appretices must receive a miimum appreticeship wage. How log will it take? Appreticeships will take a miimum of oe year to complete, but may take up to two or three years depedig o the type ad level of the Appreticeship. Will I be able to maage this? Your employer ad traiig provider will make sure you have support throughout your programme. Their role is to esure that your ew learig offers you the skills eeded for the job ad to complete your Appreticeship. What will I get at the ed of it? Although there is o guaratee of a job at the ed of your Appreticeship, you will fiish with skills ad kowledge that are required by may employers. You will be give iformatio, advice ad guidace throughout your programme about what you ca do whe you have completed your Appreticeship. You may be able to gai promotio at work, go to Uiversity, or cotiue with a Advaced or Higher Level Appreticeship. What do I do ext? Look at the vacacies o the Appreticeships website or cotact the Vocatioal Traiig Cetre o

5 Beefits to employers Appreticeships ca help your busiess by recruitig fresh ew talet which ca be developed to meet the requiremets of your orgaisatio ow ad i the future. The mixture of o ad off job learig esures appretices lear the skills that work best for your busiess. Beefits iclude: Fillig skills gaps ad helpig with recruitmet Havig a motivated ad ethusiastic workforce Reducig staff turover Providig skilled workers that you eed for the future Makig your busiess more competitive Developig people to progress withi your compay What are the employer s obligatios whe takig o a appretice? As the employer you must iduct your appretice ito their role ad provide o-the-job traiig. You are resposible for payig your appretice s wages. Appretices must be employed for at least 30 hours per week, except i the miority of circumstaces where the learer caot complete the full 30 hours. I these cases employmet must be for more tha 16 hours per week. You eed to cosider additioal workig regulatios whe you recruit a youg perso who is uder 18. For all Appreticeships commecig o or after 6th April 2012, the requiremet to be employed uder a Appreticeship Agreemet is a coditio for the completio of a Appreticeship. All Appreticeship learig must be completed withi cotracted hours icludig the allocatio of time withi the workplace to complete the framework. What do I do ext? We would welcome the opportuity to discuss whether a Appreticeship is the right route for staffig your busiess. Essex Appretice programmes Essex Couty Coucil is offerig a wage subsidy of 2,500 to busiesses who are takig o a appretice i a variety of sectors. A appretice could help your busiess icrease productivity ad efficiecy; develop a skilled ad qualified workforce as well as reducig traiig ad recruitmet costs. Further details ca be foud at: or call Look for iformatio o the Appreticeships website or cotact the Vocatioal Traiig Cetre o Follow us o Facebook for all our latest appreticeship opportuities 5

6 Eleaor - Outlook Care I started a Busiess ad Admiistratio Appreticeship with Outlook Care i September My curret role ivolves workig betwee receptio ad quality cotrol icludig complimets ad complaits. I am ejoyig both roles ad I fid the combiatio of workig ad traiig is helpig me to gai a better uderstadig of processes, ad a more efficiet way of workig. The traiig I have received has helped me to gai cofidece i both my job ad persoal life. I am developig ew skills such as usig databases, telephoy, miute takig ad a icreased cofidece with my commuicatio skills to both the public ad my team members. I feel this Appreticeship has totally chaged my life ad my cofidece has grow throughout. I would certaily let others kow that beig a Appretice will improve their life experiece, give them the opportuity to build cofidece, whilst raisig their awareess of the workig ad traiig eviromets. Barbara - Outlook Care As a maager at Outlook Care we feel strogly about the importace of helpig youg people to achieve their goals ad have a positive start to their workig lives. We regularly take o appretices ad have foud the whole experiece to be completely positive. Eleaor is workig hard ad we are extremely pleased with her progress. She brigs ew ideas, ethusiasm ad a youthful feel to the office. The support we have received from the Vocatioal Traiig Cetre has bee fatastic! Michelle - Acme Seals Ltd I have recetly completed a level 2 Busiess ad Admiistratio Appreticeship. I work at Acme Seals Ltd ad I have bee employed at the compay for seve years, workig i productio before I was offered the positio of office Admiistratio Clerk due to a icreased eed for support withi the sales office. The course icluded a level 2 NVQ i Busiess/Admiistratio, level 2 Key Skills Literacy/Commuicatios ad level 1 Key Skills i Maths ad ICT. My motivatio to study was to make the trasitio from productio to the office eviromet easier, ad to gai additioal traiig to help me adapt to my ew job role. I would advise ayoe to take up a appreticeship, as it ca expad your career optios. 6

7 Harry - Essex Cares I origially joied Essex Couty Coucil as a Appretice Facilitator i the Social Services Review Team ad completed Level 2 i Health & Social Care. I am ow workig as a Appretice Progressio Worker for Essex Cares completig a Advaced Appreticeship i Health & Social Care. I work i a day cetre for adults with learig difficulties; their aim is to support adults with learig difficulties to become more idepedet withi the local commuity. My experiece of workig as a Appretice is that I have gaied life skills ad hads o experiece. With the kowledge I have leart ad am still learig, I will be able to take with me i my future career. Workig as a full time Appretice is t easy ad it ivolves hard work, but you are supported by your assessor ad guidace is give from work colleagues. You must put i the hours ad complete work; sometimes that will mea i your ow time, but the outcome is you will beefit from it, that s for sure. Leigh - The Willows Primary School I am curretly workig at Willows Primary School as a Learig Support Leader. I additio to takig classes i the absece of teachers, I am also coachig ad traiig learig support staff i their roles. I am curretly udertakig a Advaced Appreticeship which icludes a Level 3 Diploma i Specialist Support i Supportig Teachig & Learig i Schools. The Willows Primary School has recetly bee complimeted by the local authority for the staff developmet opportuities, icludig the level 3 certificates i teachig ad supportig, which provide improved support ad provisio for the childre i the school. Sice gaiig qualificatios with Adult Commuity Learig, my job role has chaged dramatically from beig a learig support assistat to beig a learig support leader. I ca oly put this dow to the excellet teachig ad learig opportuities I was give, the support throughout my traiig ad the guidace give to me from my assessors. The traiig that I have completed has give me the cofidece to study towards gaiig a degree, takig a full time positio i a school ad traiig ad coachig others. My love for Adult Commuity Learig will cotiue ext year whe I will start to lear British Sig Laguage. I will use the sig laguage to support iclusio for all childre withi the school with a hearig impairmet. 7

8 The Vocatioal Traiig Cetre offers Appreticeships i the followig vocatioal areas: Health ad Social Care There are a wide rage of opportuities for appretices i health ad social care; day care settigs, residetial homes or domiciliary care. You will be workig alogside health ad care professioals to support people with a particular eed, such as those with a disability, with metal health ad learig eeds or the elderly. You will lear practical skills icludig the completio of records, good commuicatio, as well as supportig the care, well-beig ad protectio of idividuals i order to maximise their idepedece. Advaced appretices will be able to take o more resposibility withi their job roles. The Higher Level Appreticeships are aimed at those with maagemet resposibilities. Job Roles for Itermediate Appretices Residetial Care Assistats Domiciliary Care Worker Resource Cetre Worker Job Roles for Advaced Appretices Care Supervisors Seior Care or Seior Support Worker Job Roles for Higher Appretices Care Home Maagers Deputy Maagers Team Leaders Busiess ad Admiistratio Your role as a appretice will be to esure that the day-to-day office tasks are completed efficietly so that the busiess ca ru effectively. Your role may iclude documet creatio, usig office equipmet ad computer applicatios, completig the admiistratio for meetigs ad fiacial reports, hadlig customer queries, sedig out the post, ad geeral office skills. Busiess ad Admiistratio (Legal) pathway is available for those workig i a legal eviromet. Busiess ad Admiistratio (Medical) pathway is available for those who work i hospitals, health cetres or doctors surgeries. Job Roles for Itermediate Appretices Admiistratio Assistat Clerical Assistat Secretary Admiistratio Clerk Receptioist Job Roles for Advaced Appretices Persoal Assistat Office Supervisor Secretary Team Leader Job Roles for Higher Appretices Office Maager Customer Service Customer service appretices will be workig i a variety of job roles. You may be workig i retail, hospitality, public sector compaies, call cetres, baks or sports cetres. As the first poit of cotact, you will be dealig with customers by aswerig queries, dealig with problems, sigpostig them to other services ad beig a friedly ad helpful represetative of your orgaisatio. You will deal with all sorts of customers ad you will eed to uderstad all about how Job Roles for Itermediate Appretices Receptioist Frot Desk Retail Customer Service Call Cetre Staff Job Roles for Advaced Appretices Supervisors withi a customer service eviromet 8

9 Team Leadig ad Maagemet (ILM) A Itermediate Appreticeship will ivolve supportig orgaisatioal objectives, icludig moitorig work, givig feedback, briefig teams, supportig team members, resolvig problems, procurig supplies, project maagemet ad deliverig ad improvig customer service. The Advaced Appreticeship will develop your skills to iclude plaig, allocatig ad moitorig the work of a team, supportig team members, maagig coflict, resolvig problems, project maagemet, agreeig budgets ad maagig customer service. To complete a Higher Appreticeship i Maagemet you will eed to be iformig strategic decisio makig, maagig budgets, plaig ad implemetig chage, leadig teams ad maagig projects. Job Roles for Itermediate Appretices Team Leader Shift Leader Sectio Leader Job Roles for Advaced Appretices Sectio Maager First Lie Maager Assistat Maager Traiee Maager Job Roles for Higher Appretices Maager Seior Maager Head of Departmet Supportig Teachig ad Learig i Schools Learig support staff play a vital role i today s classrooms by makig sure learers get the most out of their lessos. As a Itermediate appretice, you will work uder supervisio from a class teacher. Your duties will vary depedig o how the teachers you work with pla their lessos ad hadle day-today classroom activities. The Advaced Level Appreticeship adds more resposibility to the role. You could help pla, carry out ad evaluate a wide rage of learig activities. You will work both alogside the teacher to support classroom activities, ad aloe with idividuals or groups of studets. It is a good steppig-stoe to a foudatio degree or Higher Level Teachig Assistat traiig. Job Roles for a Itermediate Level Appreticeship Teachig Assistat Learig Support Assistat Job Roles for a Advaced Level Appreticeship Teachig/Classroom/Learig Support Assistat Behaviour Support Assistat/ Coordiator Pastoral/Welfare Support Assistat Biligual Support Assistat Childre ad Youg People s Workforce This Appreticeship is for people who work with childre - from birth to 16-year-olds - i settigs or services whose mai purpose is childre s care, learig ad developmet. Workers i this area make sure childre are looked after, kept active, happy ad ourished. They also help childre develop social ad practical skills. The Advaced Level Appreticeship is for those who work o their ow iitiative, pla ad orgaise their ow work ad/ or supervise others, for example, a ursery urse, playgroup leader or a childmider workig i their ow home. Job Roles for Itermediate Level Appreticeship Early Years Worker/Assistat Care Worker/Assistat Assistat Youth Support & Commuity Worker Job Roles for Advaced Level Appreticeship Nursery Worker/Supervisor Nursery Nurse/Nursery Teachig Assistat 9

10 Accoutig As a appretice i Accoutig, you could work for a small busiess or a major iteratioal corporatio. You will lear how to balace accouts, process ivoices ad paymets, complete VAT returs ad help prepare fiacial statemets ad reports. You may be able to specialise i oe area, like sales, or hadlig multiple areas like bakig ad petty cash. You will eed to have a attetio to detail ad the ability to work with umbers but there are great rewards i this highly skilled field. Job Roles for Itermediate Level Appreticeship Accouts Assistat Cashier Credit Cotrol Clerk Fiace Assistat Social Media Social media is still youg ad may orgaisatios are i the process of developig this ew marketig device. This framework will equip Advaced appretices with the ability to develop the skills eeded whilst workig i social media ad digital marketig for busiess purposes. It also builds i trasferable skills such as commuicatio, team workig ad iterpersoal skills. Job Roles for Advaced Level Appreticeship Social Media Assistat/ Cosultat/Aalyst Digital Accout Assistat Digital Marketig Assistat Digital Commuicatios Officer Advaced appretices may be maagig ad moitorig olie commuities, workig with busiesses to promote, utilisig ad icreasig presece through social media, copy writig ad media placemet, developig social media strategy ad seekig out ew ad relevat cotet, formulatig the cotet caledar ad idetify key bloggers ad ifluecers. Follow us o Facebook for all our latest appreticeship opportuities 10

11 Pre-Appreticeship programmes Pre-Appreticeship programmes are desiged for cadidates who wat to develop skills ad kowledge required to gai a Appreticeship or work placemet. This level is ideal if you are hopig to start a ew career or you are ew ito post. This course covers the basic kowledge that you will eed ad ca build o. Cadidates will develop their Eglish ad Maths alogside completig a work-based qualificatio. Cadidates will have opportuity to research ad apply for employmet or appreticeships. Pre-Appreticeship programmes are available i: Health ad Social Care Busiess ad Admiistratio Childre ad Youg People s Workforce Customer Service Traieeships/Study Programmes Traieeships are beig desiged to equip youg people aged with the skills ad experiece they eed to secure progressio ito a Appreticeship or other sustaiable employmet (CV writig, job search, iterpersoal skills developmet), Eglish ad Maths for those who have ot achieved a GCSE Grade C or equivalet ad a quality work placemet. The programmes would be flexible ad persoalised to meet the idividual eeds ad aspiratios of youg people. How to apply? Iformatio o how to advertise for a appretice or apply for a Appreticeship vacacy is available o or by cotactig us the Vocatioal Traiig Cetre o

12 This iformatio is issued by Essex Couty Coucil, Team/Service Name. You ca cotact us i the followig ways: By traiigforbusiess@essex.gov.uk Visit our website: By telephoe: By post: Essex Couty Coucil, Adult Commuity Learig, Spiks Lae, Witham, Essex, CM8 1EP Read our olie magazie at Follow us o Fid us o aclessex facebook.com/vtcessex The iformatio cotaied i this documet ca be traslated, ad/ or made available i alterative formats, o request. Published April 2013 DS

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