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2 contents new features redesigned user experience 5 EDI Reports 8 terminal matrix 9 transit time calculator 10 career section 11 news section 12 improved customer-support pages 14 tech support 15 tutorials 16 additional functionality obtaining rates 18 creating shipments 20 creating pick-ups 22 shipment history 24 billing history 25 account management 26 address book 28

3 The following document describes new improvements to and features of the GoJIT website. It is important to note that all the features that existed on the old website have been migrated to the new site. However, the new website has been streamlined to ensure better browser compatibility, enhanced navigation of information, and improved business workflow. Here is a listing of all enhancements and new features.

4 new features

5 redesigned user experience Without a doubt the most important enhancement to the new website is the feature that allows users to navigate our site on any device. The fully responsive design supports all screen sizes and web browsers (except pre Version 8 Internet Explorer). The fully responsive design also adapts to all mobile phones and tablets. While navigating the website, the customer may change their browser screen size to adapt to whatever size of screen they are using. The site, in turn, dynamically adapts to any size modifications. The customer can access more information with fewer mouse-clicks. 5

6 The latest breakthroughs in design and software have been applied to our website, making the site: Clearer and better spaced. More intuitive to navigate. The GoDicom website icon may be added to any smartphone s homescreen for easy access. Website Icon on an iphone home-screen 6

7 Added features ensure menu security: While signed on, a series of lock icons display the pages accessible to the customer. Closed locks indicate that the customer does not have access rights to these pages or that they have not yet logged on. User is logged on User is not logged on 7

8 EDI reports Customers can now create their own customized EDI reports using our interactive drag-and-drop report creator. With this tool, customers may choose the frequency of the report, the time in which the report is to be generated, and the report s export format. Specific details such as a host address and file name or even just an address may also be specified for the delivery method. Creating an EDI report 8

9 terminal matrix The addition of a full terminal matrix allows customers to visualize, at a quick glance, the estimated delivery time for their shipments (one, two, or three days). The terminal matrix 9

10 transit time calculator Both our terminal locations and our transit time calculator use the Google Maps tool to deliver an interactive experience. With the delay calculator, customers can view the ETA of their shipments by entering just two postal codes. Transit Time calculator 10

11 career section A Careers section has been added and customers can now view employment offers posted by the Human Resources department. This Careers section can be filtered by company (Dicom/GoJIT) as well as by department (IT, operations, human resources, etc.). The user may also easily send in application documents for positions they have selected. Find a job 11

12 news section A News section has been added for customers to view announcements posted by the Dicom Transportation Group. Customers may sort through the different news announcements by company (Dicom Express/GoJIT) or by category (press releases, company activities, etc.). News 12

13 The most recent news announcements are also displayed on the Home page. News announcements will be added here News as seen on the Home page 13

14 improved customer support pages A section has been created to offer website-navigation and customer support. This section offers the following features: A searchable FAQ. A question and answer feature. Alert us of a dangerous driver by using a Google Map tool to indicate the location where the driver was last seen. Alert us of any other problem by uploading and sending a picture of an incident. A list of useful documents. Useful documents 14

15 tech support New features have been added that allow technical support to interact with customers to provide live feedback or help. Support staff can now access user sessions securely in order to provide live support to customers with technical or navigation issues. All support-staff sessions are monitored and stored in our database for security and auditing purposes. 15

16 tutorials A tutorial icon has been added to all interactive pages. This icon launches an interactive tutorial directly into the browsing page explaining the features and functions of the site. Icon to run the Tutorial 16

17 additional functionality

18 obtaining rates We have improved the workflow between dotaining rates, creating a shipment and scheduling a pickup. Doing so, allows our customer to navigate between these three functionalities with ease and in any order. A rate may n ow be obtained for each shipment created. Once the rate is obtained, the user may choose to go directly to Schedule a Pick-up. A shipment may also be created from the quick estimate feature or from the rate history (rate history is kept for a period dating back a maximum of three months). Rate estimate 18

19 Estimate details Rate requests may also be edited by selecting shipments from rate history and clicking the modify request button. 19

20 creating shipments Some enhancements to the creation of shipments are worth noting: On this page, a customer may prepare a shipment, and modify or delete it even after it has been created and saved. When preparing a shipment, it is not necessary to include pickup details (pick-up date, ready-by time, closing time, and contact information). This information may be entered when scheduling a pickup. Create an address 20

21 Confirm shipment creation While creating a shipment, a customer may add a new address to the address book without losing any shipping information they have already entered. In order to improve the navigational flow of the website, customer may now proceed from shipment creation, to rating, to pick-up. 21

22 creating pick-ups Pick-ups have been separated from shipment creation. The customer may now schedule one pick-up for all shipments they have created in the Create Shipment page. A single pick-up can be created for multiple shipments when they originate from the same pick-up location. The pick-up can be created once without having to re-enter pick-up details (pick-up date, ready-by time, closing time, and contact information). A pick-up may be edited at any point as long as the driver has not arrived to pick up the shipment and within a reasonable delay. Quick pick-up 22

23 While scheduling a pickup, a customer may add a new address entry to the address book without losing any shipping information they have already entered. For customers who wish to use their own Bills of lading, we have included the Quick Pick-up feature which allows them to schedule a quick pick-up without entering all other fields. Customers can also delete a pick-up at any point, as long as the shipment has not been physically picked up. In order to improve users navigational experiences, a workflow has been created to allow users to proceed from shipment creation, to rating, to pick-up. 23

24 shipment history Customers may view and search through their shipping history using a shipping reference number (PO, BL, or Probill), an account number, or simply by using a set of dates. The search period is set by default to one month, but can be increased to a maximum of three months. While this is not a new feature for GoJIT, enhancements to the new website have improved this feature dramatically. Search results displayed in the table can also be sorted using the arrows in the column headings, offering greater ease of use. Shipment History 24

25 biling history Customers can view their billing history in three different viewing formats offering several search functions. Information stored in Billing History can also be exported to Excel as well as to the regular PDF file. Invoices are divided into three tables: Unpaid bills. Paid bills. Pre-billing (for shipments that have not yet been billed). Further, as on the old GoJIT site, the search feature allows the customer to search by invoice number, or to display all invoices within a specific date range, set by default to one month. On the new site, this search range has now been expanded to a maximum of three months. Billing History 25

26 account management Our new single-login functionality allows customers to toggle between the GoJIT and Dicom sites easily using the same account login. For customers who have accounts on both sites, it will no longer be necessary to go through the identification process to navigate between one site and the other. Links to GoJIT and Dicom sites Signing-up is now an easy three-step process: The customer indicates whether they already possess a Dicom/GoJIT account or if they wish to create a new one. The customer enters their personal information. In order to complete the account activation, customers must click on the link sent to their Inbox. 26

27 In the Profile menu, customers may now: Add, create, or delete accounts. Change their address. Change newsletter subscription settings. Clients may now subscribe to and unsubscribe from our newsletter, in accordance to changes in law that took place with Bill C-28. All data is secured according to Microsoft security standards. This includes the encryption of user passwords and login cookies. A customer profile with GoJIT and Dicom Express accounts 27

28 address book Capturing and saving an address can now be done instantly! A street number and postal code is all it takes the site suggests information and automatic completions for any remaining fields. Furthermore, the user can now search for and view addresses using Google Maps by hovering over the address. New address book 28

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